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Top job
PAPYRUS Prevention of Young Suicide, Peterborough (On-site)
£29,269 per annum (SCP 18) progressing by increments to £32,076 per annum (SCP 23)
Community Development Officer (Peterborough with travel across East Midlands and Cambridgeshire)
Posted 4 days ago
Shine Cancer Support, Multiple Locations (Hybrid)
£28,000 - £31,500 per year
We are looking for a new team member to help deliver our life-changing online and in-person support programmes.
Posted 2 days ago Quick Apply
Closing in 7 days
Family Action, Hoxton (Hybrid)
£28,513 - £31,022 per year
This position will be pivotal in writing and disseminating donor communications and will help co-ordinating email marketing.
Posted 2 days ago
MhIST (Mental Health Independent Support team), Bolton (On-site)
£58,000 - £60,000 per year
As CEO, be the change-maker we want! Develop and execute our exciting plans. Ensure we meet strategic goals, and shape an exciting future.
Posted 1 day ago Quick Apply
LAMDA, Hammersmith (On-site)
Grade 3: £28,620 - £32,212 + benefits
We are seeking a highly efficient and focused individual to coordinate and administrate the delivery of our short courses and workshops.
Posted 3 days ago
Liberty Tea Rooms, Hemel Hempstead (On-site)
£40,000 - £45,000 per year
Seeking a CEO to shape our strategy & lead us as we seek to restore people into Community by reflecting Jesus in action in Hemel Hempstead.
Posted 3 days ago Quick Apply
Sussex Community Foundation, Multiple Locations (Hybrid)
£32,000 FTE (£25,600 for 28 hours per week)
If you are you passionate about supporting local communities to make a difference, this a brilliant opportunity to make a real impact.
Posted 2 days ago Quick Apply
The Rank Foundation, London (On-site)
£32,000 - £34,000 per year
The Rank Foundation is seeking a Finance and Operations Officer to join their dedicated team in Shoreditch.
Posted 1 day ago
British Science Association, London (Hybrid)
£28,600 - £34,424 per annum
Posted 2 days ago
Closing in 7 days
FoodCycle, Remote
£28,000 - £30,000 per year
Join us in our vision is to make food poverty, loneliness and food waste a thing of the past for every community.
Posted 1 day ago
Hammersmith, Fulham, Ealing and Hounslow Mind, Multiple Locations (Hybrid)
£24,525 per annum pro rata
Posted 1 day ago Quick Apply
Page 2 of 33
Remote
£25,952 - £28,055 Per Annum
Permanent
Job description
About The Role

Closing Date: 8th September 

Are you a skilled volunteering professional with a passion for ensuring a positive volunteering experience? 

We have a brilliant and rewarding new opportunity for a Volunteering Experience Officer to join our People directorate. You will be the first point of contact to provide exceptional service across key parts of the volunteering journey including training, engagement, and wellbeing support.   

You will be part of the team that delivers the experience for Volunteers and Volunteer Role Managers.  This role will require you to be responsive and supportive to our volunteering queries, providing first-class customer service to our Volunteers and Volunteer Role Managers. It's essential you recognise when additional care is necessary, making the experience as seamless but enjoyable as it can be.
You will essentially have experience in working with volunteers, managing them and providing training to, also, our managers.

It’s an exciting time for the Volunteering Team as we enter a new phase, develop our volunteering strategy and ensure we are able to meet the volunteering needs of the Society. This is a key role, providing a ‘safety net’ of support to our network of Volunteers and Volunteer Role Managers, resolving issues, answering queries, delivering, and enabling them to complete training, have access to tools and guidance to set them up for success.

Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.
 
About you

- Provide excellent service as you'll be interacting, supporting and managing our volunteers, dealing with queries and working closely with our Volunteer Role Managers.
- Ability to provide feedback and insight to key stakeholders to improve the volunteer journey.
- Active in contributing to the development of new approaches to support the volunteering experience.
- Able to use a people/volunteer system to update, record, capture, amend volunteering data.
- Use basic reporting dashboards/templates to share data as and when required.
- Able to contribute to discussions about what works well and where we could do things differently, to support a learning culture.

Person Specification

- Verbal and written communication skills to liaise with a diverse range of stakeholders and our volunteers.
- Able to provide solutions to concerns and issues, using initiative to find resolutions.
- Work collaboratively and be able to prioritise your workload effectively.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
Posted by
Alzheimers Society View profile Company size Size: More than 1000
Posted on: 29 August 2024
Closing date: 06 September 2024 at 01:00
Job ref: 2175
Tags: Volunteering Management