Training Manager Jobs

Change Manager

These are exciting times for the charity, with a focus on improvement and development to deliver the goals within the organisational strategy, we now have an excellent opportunity for a Change Manager to join a Business Strategy & Programmes team

Position: BSAP Change Manager

Location: Sidmouth, Devon – an Area of Outstanding Natural Beauty

Hours: Full-time, 37.5 hours per week

Salary: £46,025 per annum

Contract: Permanent 

Closing Date: Tuesday 10 December 2024

The Role

As a Change Manager, you will play a key role in ensuring large-scale projects of strategic significance deliver the expected outcomes and benefits by focusing on the cultural and people side of change to mitigate impacts, increase employee engagement and drive adoption of solutions.

You will lead on developing change management strategy for assigned projects, which empower and prepare employees for changes to processes, systems, technology, policies and working practices

Working across the organisation you will deliver targeted engagement, specific to stakeholder needs, resulting in improved change capability and the successful delivery of strategically important outcomes.

Your main responsibilities will include:

Leading on developing change management strategy and plans for assigned projects of change, which supports organisational cultural change and the successful delivery of project outcomes.

Assessing the organisational or departmental change readiness and identifying and shaping appropriate interventions to improve preparedness, where needed.

Identifying and delivering critical change management activities to facilitate behavioural change that will lead to adoption of project outputs, increasing the likelihood of achieving the associated benefits.

Planning techniques and determining priorities to enable analysis and scheduling of change activities and requirements including the management of interdependencies.

Defining and measuring success metrics and monitoring change progress, including tracking, reporting and managing issues. Completing reporting tools and developing plans to remedy any delays in delivering the project outcomes and benefits.

Monitoring commitment of stakeholders and staff, ensuring the Project Manager and/or Sponsor are aware of any risks or issues relating to stakeholder engagement.

Influencing and motivating staff across the organisation, at all levels, including Executives and Senior Managers, in order to achieve successful change.

About You

You will have experience of:

Evidence of relevant continuing professional development.

Proven experience of working alongside senior managers in a change management role within complex, large-scale or cross-organisational change efforts.

Experience of creating and implementing new processes, resulting in an improvement.

Experience and knowledge of change management principles, methodologies and tools.

Practical experience of mentoring and training others in the use of change management methodologies.

Familiarity with project management approaches, tools and phases of the project lifecycle.

Exceptional communication skills – written and verbal, with the ability to adapt tone, format or content of communications to meet the needs of the audience.

Full valid driving licence.

Benefits include:

• Competitive pension

• Life assurance

• 31 days holiday (including Bank holidays), rising to 34 will each full year of service

• Wellbeing team

• Recorded Pilates and Yoga classes

• Long service awards

• Healthshield plan 

• Free parking

• Subsidised restaurant and shop

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

“The sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Change Programme Manager, Business Change Manager, Change Management, Project and Change, Service Change, Programme Manager, Programme Management, Project Manager, Project Management. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We have an exciting opportunity to join the Triangle Community Garden, as a Project Manager.

We want to hear from you if you have a passion for nature connection, horticulture and social enterprise, love working with people and have management skills and/or experience.

In this role you will be managing and developing all aspects of our greencare projects; supporting our staff and volunteers; and ensuring our services reach as many people as feasible.

Triangle Community Garden runs horticultural therapy sessions in our allotment sites and community garden in Hitchin, Hertfordshire working with people with learning disabilities, autism and mental health issues.

Ideally you’ll have some knowledge or experience of social therapeutic horticulture and working with people with additional needs. You’ll need to have experience of managing people and projects and it would be beneficial if you had experience of developing services and networks with other local organisations.​

Appointment is subject to a satisfactory DBS (Disclosure & Barring Service) check.

· Salary: £28-32K fte

· Hours: 3 days a week (22.5 hours) worked flexibly

If you don’t have experience in all the areas, we are looking for please do consider applying – no one is perfect! The most important thing we’re looking for is your passion for what we do and your ability to manage people and projects.

Closing date: 1st December

The Triangle Community Garden is a charity, based in Hitchin, Herts, helping people of all ages and abilities to ‘Connect, Grow, Enjoy’ through community gardening and contact with the natural world.

We do this through:

· Supporting physical and mental health through our social therapeutic horticulture, healthy living and wellbeing projects

· Providing volunteering opportunities for all ages in nature

· Community events, forest school activities, wildlife walks and nature-based workshops

· Cooking classes for men

· Improving our local environment for people and nature

Service Manager

This is an exciting opportunity for a Service Manager to join Depaul UK, where you will play a vital role in supporting and empowering vulnerable young people.

Position: Service Manager

Location: Durham

Contract: Permanent

Hours: Full-time, 37.5 per week

Salary: £34,380 per annum + pension and other benefits

Closing Date: Sunday 8th December 2024 

Candidate shortlisting: will commence on the 3rd December (on a rolling basis) with the interviews being held on the Tuesday 10th December 2024 

Start date: The appointed candidate will start by 17th February 2025 to set up the Service

About the Role

As the Durham Service Manager you will oversee the successful operation of supported accommodation providing an assessment, support and move on service to young people at risk of homelessness – creating a safe and engaging environment that individuals feel proud to call home. 

You will work across the Bishop Auckland Supported Accommodation service and the Dispersed Accommodation service based in Tow Law managing a team of Progression Coaches, Night Progression Coaches and Outreach Workers. You will support and guide the team in providing targeted support for clients and take responsibility for the safety and wellbeing of all young people, volunteers, staff and the building in the service. Additionally, you will ensure the service meets all the relevant regulatory and quality standards, including compliance with Ofsted requirements to maintain the highest level of care and support.

Key responsibilities include:

• Build and maintain local relationships with commissioners, stakeholders, and delivery partners, ensuring effective collaboration.

• Oversee building safety through regular risk assessments, health and safety checks, and compliance with Depaul policies.

• Liaise with internal departments (Finance, HR, Fundraising, etc.) to ensure smooth service operations.

• Manage and monitor budgets in coordination with the finance team and Assistant Director.

• Deliver high standards of support for young people and ensure effective housing management practices, meeting KPI targets.

• Apply the Depaul Acceptance and Commitment Therapy model to help clients align with their values and long-term goals.

About You

To be successful in the role of Service Manager you will need to have the following skills and experience:

• Leadership: Proven ability to lead teams, set goals, and drive continuous improvement.

• Team Development: Skilled in mentoring, coaching, and motivating teams to deliver high-quality services.

• Problem Solving: Strong analytical skills to assess situations, manage risks, and implement solutions.

• Effective Communication: Excellent interpersonal skills, adaptable to diverse audiences, including clients, partners, and stakeholders.

• Collaboration: Ability to build and maintain internal and external relationships and advocate for clients and staff.

• Numerical Skills: Proficient in data analysis, budget management, and interpreting KPIs.

• Adaptability: Flexible and resilient in dynamic, challenging environments with a focus on positive outcomes.

At Depaul UK, we prioritise skills that can be applied and developed in this role. Please use your supporting statement to demonstrate your competencies in relation to each point listed in the person specification. Wherever possible, illustrate how your skills have driven positive results.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Commitment to continued professional development with internal mentoring.

• Flexible working model for suitable roles.

• Supportive flexitime and toil arrangements.

• 26 days annual leave rising to 30 after five years’ service.

• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Financial wellbeing offering interest free loans and advances

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Cycle to Work scheme and interest-free season ticket loans.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

• International Accident Cover – accidental death, permanent disability

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service Leader. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Salary: Up to £52,075 per annum plus excellent benefits

Contract: Permanent contract

Hours per week: Full-time role: 37.5

We require all staff to work a minimum of 2 days per week on average, working in - person In line with our hybrid working framework. However we are also open to discuss condensed working, Part-time or Job shares for this role. 

The Health Foundation is an independent charitable organisation working to build a healthier UK.

Do you have experience of leading on the delivery of high-quality data visualisation and design content that meets audience needs and engages them effectively?

We’re looking for a Data Visualisation and Design Manager to join our team. This is an exciting new role that will lead on developing our approach to data visualisation, helping us meet our ambition of becoming a sector leader in this type of content.

In this role you will:

• Lead the development of our approach for data visualisation and data-led content.
• Establish a community of practice to share learning and best practice.
• Ensure our data-led content meets the highest standards for quality and innovation, communicates our work effectively and meets the needs of our audiences.
• Project manage, develop, and create data visualisation, infographics, and other design output.
• Commission and manage a team of freelance suppliers including data visualisation specialists, designers, and illustrators.
• Implement a comprehensive package of training and support for colleagues.

To find out more about the role and what we are looking for, please read the job description.

To apply please submit your CV and answer the following application questions:

1. Tell us why your skills and experience make you a good fit for the Data Visualisation and Design Manager role. (max 400 words)
2. Please give an example of a time when you played a leading role in producing high-quality data visualisation and data-led content that meets audience needs. What was the content, what was your role and how did you ensure the data visualisation was engaging and effective? (max 400 words)
3. If you were developing a package of data visualisation and design training for colleagues, what would be the main areas you would cover and why? (max 400 words)

Candidates should have the right to work in the UK at the time of appointment, as we do not provide visa sponsorship.Click here for further guidance.

Closing date: December 1, 2024.

Interview date: December 16 or 17, 2024.

As part of the interview, you will be asked to prepare a short presentation and to answer six questions. We will share the brief for the presentation upon offer of interview, of which will be online.

Our commitment to you

Our top priority is finding the best candidate, and that might be you.

We're committed to building an inclusive workplace that values diversity, We value professional and lived expertise and welcome applicants from all backgrounds. We particularly encourage those from underrepresented and underserved groups in this field, such as people of colour, people from the LGBTQIA+ community, people with disabilities and people from lower socio-economic backgrounds to apply.

We encourage you to speak with us about your neuro-diversities, disabilities, long term medical conditions, chronic illness, mental health, wider health conditions and/or caring responsibilities etc. so we can work together on adjustments to make the recruitment process and work more accessible and enjoyable for you. We offer flexible working as well as a range of excellent benefits. 

We're dedicated to an inclusive hiring process, where every candidate has the chance to showcase their skills in a comfortable environment.

So, come apply to join our team and let's work towards building a diverse and authentic workplace together.

Job title: Finance Manager​

Reports to: Director​

Salary: £200 per day​

Hours: 1 day / 8 hours per week​

Terms: Fixed term contract for 1 year​

Location: Central London and / or remote working. 1 day per month required in London office. ​

Closing date: Monday 25 November 2024​

​

Non-UK nationals will require current and valid permission to work in the UK. No agencies please.​

____________________________________________________________​​

Background​​

Art Explora UK was founded in the UK in 2021 and is registered UK charity no. 1202489. We are a small team of 5 based in Somerset House, London. Art Explora has offices in France and the UK. ​​

Art Explora’s mission is to increase access to arts and culture, encouraging new forms of participation and engagement between arts and audiences. We work in partnership with artists, cultural organisations and communities, across all art forms, to create transformative cultural experiences and encourage a life-long love of the arts. ​​

Overview of this role​​

We are looking for an experienced Finance Manager to set up robust systems, oversee all our financial operations and provide strategic financial planning to the director and board. You will work in partnership with our external accountants who provide annual audited accounts.​​

This new position will assist with streamlining current systems, setting up new processes, and supporting the director to achieve robust, transparent and accurate financial management for this new and ambitious art charity.​​

You will work in a small but dynamic team who share a passion for arts engagement and the positive benefits of access to arts and culture.

Responsibilities​​

• Oversee all charity accounts​

• Review/set up systems for the team to manage and track project budgets​

• Oversee all invoices per project​

• Update and maintain Xero accounts system​

• Set up, make and track payments within agreed limits​

• Assist with annual budget and programme forecasts​

• Cash flow forecasts​

• Supply project accounts when requested​

• Monthly financial reports and quarterly management accounts​

• Financial reporting for board meetings​

• Expenses processing / oversight​

• Set up and prepare Gift Aid submissions, as required​

• Manage donation payment processes​

• Ensure the charity has appropriate financial policies and procedures in place taking account of legislation and best practice. ​​

Essential experience​​

• At least two years’ experience in a responsible finance role, ideally in the charitable sector​

• Excellent working knowledge of IT, spreadsheets, word processing and computerised accounts packages.​

• Experience of preparing high quality, accurate accounts, financial data and reports​

• Experience of budgeting, budget tracking and producing reports as required to support budget holders​

• Able to produce and implement clear financial procedures​

• Setting and meeting deadlines, managing simultaneous tasks and objectives​

• Working positively as part of a team​

• Commitment to diversity in terms of lived or professional experience​

• Outstanding attention to detail and accuracy​

• Ability to use initiative, work independently, prioritise and take ownership ​

• Operates with integrity and honesty at all times​

• Previous experience of working with Xero accounting software​​

Desirable experience​​

• Experience of submitting budgets for funding applications​

• Knowledge of public, not-for-profit and private organisations involved in provision of arts and cultural services  ​​

Essential qualifications ​​

• Finance qualification such as AAT (minimum level 2 or equivalent).​​

General requirements​​

• Share the mission and values of Art Explora​

• Participate positively in internal/external events, meetings and training as required ​

• Positively participate in one to ones and appraisals. ​

• Ensure that relevant policies, procedures and working practices are always adhered to. ​

• Positively contribute to to Art Explora UK team working environment, taking ownership of issues and supporting colleagues where appropriate.​​

_____________________________________________________________​

​

To Apply​​

Apply with your CV and Cover Letter (500 words max.) ​​

Closing date: 9am Monday 25 November, 2024.​​

Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received.​​

Interviews will take place w/c 2 December 2024 in London. ​​

We are an Equal Opportunities Employer and welcome applications from people with diverse backgrounds. We strive to promote an inclusive environment, which celebrates and promotes diversity.​​

For any queries regarding eligibility or the job specification please contact Art Explora UK and we will get back to you as soon as possible.​

​

Role Overview:

The Talent Set is delighted to be working with an amazing charity as they search for a Project Manager to support them for an exciting 2-year FTC.

You will work with a range of partners—corporate sponsors, artists, community groups, and schools—to ensure the trail’s success, culminating in a major auction. Strong relationship-building, local knowledge, and excellent communication skills are essential. This role offers the chance to make a significant impact while shaping a high-profile, community-focused event.

Key Responsibilities:

• Develop and manage the project plan, ensuring all deadlines and milestones are met.
• Oversee a diverse event programme, driving cultural, community, and corporate engagement throughout the project.
• Lead the project from concept through to completion, handling corporate engagement, event planning, delivery, and wrap-up.
• Procure and manage suppliers for event planning, installation, digital assets, and auction processes.
• Collaborate with fundraising and retail teams to identify and develop income generation opportunities.
• Create and maintain project management frameworks, monitor the budget, and report on progress to stakeholders.
• Coordinate all aspects of event planning, including administration, bookings, and the event programme for sponsors, partners, schools, and artists.
• Recruit, train, and manage volunteers, ensuring effective support throughout the event.
• Foster staff involvement and buy-in across the organisation, ensuring broad support for the project.
• Manage the installation and maintenance of sculptures, working with businesses, sponsors, and local authorities to ensure their upkeep.
• Address and resolve any challenges, ensuring health and safety and logistical issues are handled promptly.
• Provide operational oversight, ensuring the project is delivered on time and within budget, with a focus on problem-solving and smooth execution.

Person Specification:

• Proven experience in managing large-scale projects, with deep expertise in delivering successful outcomes.
• Exceptional communication skills, with the ability to represent the organisation at all levels, including pitching and presenting.
• Strong relationship-building and negotiation skills, with experience managing budgets effectively.
• Experience in working with corporates, high-net-worth individuals, and senior staff, building and nurturing high-level relationships.
• Solid understanding of the organisation and not-for-profit sectors.
• Excellent report writing, communication, and evaluation skills.
• Strong budget management experience, with a solid understanding of cash flow management.
• Hands-on, solution-oriented approach with a willingness to tackle logistical challenges.
• In-depth knowledge of the local corporate, education, and community sectors, including religious and cultural groups.
• Strong interpersonal skills and the ability to motivate and lead a team.
• Proficiency in Microsoft Office, Outlook, web and social media communications, and CRM databases.
• Strategic thinking, with an ability to plan and deliver targets efficiently.
• Experience in marketing communications.
• Ability to handle complexity and day-to-day demands while maintaining personal well-being.
• Access to own vehicle, a valid driving license, and insurance for business use.

What’s On Offer:

• A competitive salary of £40,000 for the successful candidate.
• A fab 2-year fixed term contract, working on a unique and exciting project.
• Flexible working pattern with just 2-3 days per-week working across Kent.

Commitment to Diversity:
The Talent Set and our partner charity are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Summary
Return Fundraising is looking for an experienced Data Manager to lead the team responsible for overseeing all data services within the business. In this role, you will ensure that data is collected, stored, processed, and reported accurately and efficiently to support exceptional telephone fundraising.

The Data Manager plays a critical role in data compliance, processing, and analysing client data. During campaigns, the team produces exports to clients and third party suppliers, including payment processors and fulfilment houses, and supports the fundraising team to improve the fundraising results using data analysis and segmentation.

You’ll need to be experienced in data management, proficient with databases and Excel, and it would be advantageous to have familiarity with reporting tools and processing software.

Our preference is a hybrid role, working from home with 2 days a week in our London office, however consideration will be given to candidates who live further afield and are looking for a fully remote based position.

Consideration will also be given to a part time role of pro rata 32 hours per week over four days.

Return Fundraising

We were founded in 2015 by former charity employees, and today, we’re proud to be one of the UK’s largest telephone fundraising agencies.

Our team of specialised career fundraisers deliver sector-leading results, and we provide insight, strategy and tailored support to maximise the impact of our charity client’s campaigns.

Main Responsibilities

Data Processing

• Oversee data processing, ensuring data integrity, storage, and secure transfer practices align with industry standards.
• Manage data formatting, ensuring data is accurately prepared and uploaded for clients, suppliers, and our dialer system.
• Implement and maintain rigorous data quality checks, guaranteeing accuracy, completeness, and consistency across all data records.
• Ensure adherence to data handling best practices.

Compliance

• Oversight of data protection and GDPR / DPA2018 practices across the business, with the support of the Director of Data & Operations.
• Understanding of the Fundraising Regulator’s Code of Practice and making sure that day-to-day practices meet our high standards.

Analysis

• Analyse current and historic fundraising data to provide clear segmentation strategies which improve campaign effectiveness.
• Develop and monitor SQL-based dialling rules, adjusting based on performance metrics.
• Produce insightful reports for internal stakeholders, assisting in data-informed decision-making and operational improvements.

People Management

• Manage, develop, and support the Data Assistant, conducting regular performance reviews and one-on-ones.
• Provide training and guidance on data protection, data handling, and operational standards, promoting continuous learning and growth within the team.

Administration

• Maintain comprehensive data logs and prepare up-to-date process documentation.
• Identify and implement process improvements to streamline data operations and support overall business objectives.

Skills

Essential

• High-level proficiency in Excel and experience with structured data schemas.
• Proficient in data segmentation and analysis
• Understanding of data protection best practices
• Understanding and application of basic SQL
• Ability to thrive under pressure, manage conflicting priorities, and take ownership of responsibilities.
• Adaptable and positive approach to change.

Desirable

• Experience working with databases and project management.
• Understanding of fundraising and/or telemarketing sectors.
• Familiarity with reading dialler reports and making informed operational adjustments.
• Knowledge of the Fundraising Regulator’s Code of Practice.
• Experience with APIs and/or automation software such as Zapier.
• Line management experience, including training and development.

Travel

Occasional travel within London and the UK may be required for client meetings, conferences, and training events.

Offer

• Annual salary of £37,000 to £40,000 depending on experience and location
• Full time permanent contract of 37.5 hours per week Monday to Friday,
• Consideration will be given to a 32 hour week over Monday to Thursday, with a pro rata salary
• Hybrid working with flexible working from home and office days
• Consideration will be given to a fully remote position with a salary adjustment
• 25 days of annual leave (plus bank holidays), rising 1 day per year up to 30 days after five years of service
• Laptop, plus home working equipment including chair, desk and monitor
• Pension contribution of 3%
• A small business environment where you can make quick decisions and interact with everyone from managing director to fundraisers
• Being able to support some of the UK’s best charitable causes and raise vital funds they need to keep funding their projects

We are excited to be recruiting our first Executive Manager who will take responsibility for business and funding processes across the organisation, working closely with our existing Clinical Manager, staff and volunteer team and the board of trustees to capitalise on the organisation’s recent successes and support our growth and development. 

About Share

Share Psychotherapy is one of the city’s major mental health charities. Established over fifty years ago, we offer medium- to long-term therapy at nominal fees to people on low incomes. We deliver high quality services offering a range of psychodynamic and creative therapies and modalities. Around 80% of our clients have annual incomes of less than £12k, and we are therefore working at the vital intersection of psychological distress and poverty in the city.

Having moved to our new city centre location in 2023 we are now well established in our new premises and ready to capitalise on the benefits the new premises and location offer to the organisation. This requires a dedicated business leader who can take care of the day to day running of the organisation as well as contribute significantly to the development of future strategy.

We work closely with other charities and the NHS to deliver for the Sheffield population, and we seek to expand the relationships we hold across the sector, to meet increasing demand on mental health services through collaboration.

The role

The Executive Manager is a new senior leadership role, leading on the organisations’ fundraising, partnership and service development and supporting the board in all aspects of organisational governance.

We are looking for someone who thrives in a varied role, bringing professionalism, collaborative style and leadership to the organisation. The role involves leadership in core areas, such as HR processes, charity governance, fundraising and oversight of client finance and building maintenance

Working closely with the Clinical Manager the postholder will ensure that the core functions of the organisation support and enhance the delivery of our clinical service.  The role will manage a small office management / administrative team comprising both paid and voluntary staff.

This is currently a fixed term, part time role, which we seek to extent it into a full time and permanent role subject to secure additional and sustainable funding.

Job description

Service Development

• Develops links and partnerships with other organisations, representing Share and attending external meetings
• Identifies and pursues additional avenues of funding
• Completes funding bids for routine funding opportunities and manages relationships with funders from proposal submission to reporting
• Plays an active part in strategic and business planning with the board of trustees, setting stretching but achievable goals for the organisation.
• Manages and improves as and when required data collection processes, collating and analysing data to informing governance, fundraising and business planning

Governance and Compliance

• Provides support to the Chair of Trustees to ensure sound the governance of the organisation
• Delivers timely and reliable administrative support to the board of trustees, specifically around quarterly board meetings, AGMs and other governance matters
• Manages the organisational risk register, reporting regularly to trustees
• Leads on policy development, compliance and annual reporting cycles
• Maintains and updates HR processes and employment practices
• Working with the clinical manager to assess client experience and ensure a high level of customer/client satisfaction

Operations

• Leads on building management, health and safety and identifying and scheduling building maintenance work
• Oversees management of all elements of the operation of the building including, but not limited to, utilities usage and contracts, building access arrangements, security, first aid provision, fire alarm systems, lone working procedures, and relevant organisational insurances.
• Oversee maintenance and development of the website and IT systems
• Responsible for managing and developing all operational policies

HR

• Oversee and develop all HR policies and processes in consultation with the board of trustees
• Hold monthly performance and development check-ins with staff and volunteers as appropriate
• Provider leadership to the office management/administration team of both paid and voluntary roles
• Oversee the provision of compulsory trainings to all staff and volunteers at Share
• Hold responsibility for organisational compliance with recruitment and DBS legislation and practices
• Deliver strong safeguarding processes working closely with the Clinical Manager
• Lead recruitment processes

Finance

• Overview of payment processes including invoices, wages, and tax payments
• Manage monthly accounts working closely with the Treasurer, reporting regularly to the Board
• Developing budgets for funding bids and monitoring of expenditure
• Hold the organisation’s relationship with the independent examiner, undertaking the annual accounts process and Charity Commission reporting
• Be responsible for banking and bank signatory changes

Person Specification

We are committed at Share to providing a quality service to all our clients and volunteers. However, we know no one person ever meets all criteria fully. Therefore, please help us understand – through your CV and cover letter – which aspects you fully meet and have expertise in, which you meet partially, and which you think may need require support and on-the-job learning.

We are open to supporting an incoming Executive Manager to grow into the role.
Qualifications

• Educated to Degree level, or holds professional qualification relevant to the role (essential)
• Management, HR or Fundraising qualification (desirable)

Experience and knowledge

• Demonstrable experience of management roles at a senior level (essential), preferably in the mental health sector or charities
• Proven experience of fundraising from trusts and other grant making bodies leading to income growth (essential)
• Proven experience of partnership working with external organisations (essential)
• Experience of working in small organisations (essential)
• Experience of working with volunteers (essential)
• Experience of managing budgets, funding and finances (essential)
• Proven record in line management (essential)
• A strong interest in mental health issues and commitment to offering psychotherapy and wellbeing services (essential)
• Experience of building management, health and safety or operational compliance (desirable)
• Understanding of current HR requirements and national policy (desirable)
• Experience of working with, and reporting to, a Board of Trustees (desirable)
• Knowledge of the mental health and wider social service sector (desirable)

Skills

• A collaborative leader who values others and builds strong relationships (essential)
• Team leadership skills including managing other staff and/or volunteers on a day-to-day basis (essential)
• Ability to think creatively and strategically to drive forward development of the organisation (essential)
• Excellent communicator at all levels; able to represent Share and communicate its values and standards across networks (essential)
• Ability to manage and organise own time, caseload and professional development (essential)
• Commitment to developing self, others, and Share as a whole (essential)
• Competence in using IT to perform the role effectively (essential)

Growing Well is a farm-based mental health charity originating on Low Sizergh Farm near Kendal and recently expanding to a second site at Tebay Services (Northbound), and a third in Egremont, West Cumbria.

The horticultural context is key to our charity as it provides a safe, supportive working environment to nurture mental health recovery. Growing Well works with people on a weekly basis to help rebuild a sense of purpose, to engage in meaningful and fulfilling activity and to build hope for the future.

We are seeking to recruit an experienced Manager for Growing Well's site at Tebay Services (Northbound) in the Eden Valley, on a 12-month maternity cover contract.

The role of the Manager (Tebay) is to:

• Manage the day-to-day operations at Growing Well’s 1.5-acre Tebay site and ensure that at all times our site is safe, productive, excellently maintained and efficiently run. This includes:
  • Safe and efficient service delivery
  • Effective delivery of annual crop plan and supply chain management
  • Financial management of the Tebay enterprise
  • Legal and Health and Safety management of the site
• Manage the delivery of therapeutic activity, skills development and support for up to 100 Volunteers (beneficiaries) per week.
• Line manage Tebay staff team (5 direct reports).
• Manage local fundraising and marketing initiatives with support from Growing Well Development Team colleagues.
• Work as part of a multidisciplinary team to create a culture of respect, inclusion and security.

This is a 12-month contract commencing January 2025, but there is some flexibility on start dates for the right person.

Deadline for applications is Friday 29th November with interviews taking place on Monday 2nd December.

Phoenix Futures have an exciting opportunity for someone looking to develop their career as a data management professional, as well as make a difference to the lives of people affected by addiction across the UK.

Within this varied and interesting role, you will have the opportunity to work closely with our frontline teams to support them to make decisions on how best to ensure our services are inclusive and effective. We strive to be the best and utilising data insight to help inform decision making has a key role in ensuring we do our best to support the people who use our services. Moreover, you’ll also work as part of a highly skilled team to ensure compliance with GDPR across the organisation, as well as ensure our data systems are fit for purpose.

The Role
As Data and Performance Manager, you will support Phoenix Futures to achieve our purpose for everyone to be able to achieve their potential for themselves, their families and communities. You will be part of a passionate and skilled Quality & Performance Team. The role is full time 37.5 hours per week.

About You
To join us as Data and Performance Manager, you will need: 

• A passion and commitment to using data to improve service delivery
• Experience of providing Systems Support – you will support the development of case management systems across the organisation, working with both external and internal stakeholders
• An interest in Data Analysis – you will analyse data to create insight and reports for service performance and market analysis purposes 
• Experience of GDPR Compliance - Acting as Data Protection Officer for the organisation
• Experience of Line Management – you will manage the Data and Systems Officer for production of regular reports and systems support
• To have excellent communication skills, both written and verbal
• To be determined, with a drive to succeed and a willingness to learn
• To be enthusiastic about making a real difference to the lives of people we support

Your Rewards

• Starting salary of £35,500 per annum with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £41,000 per annum.
• Flexible working available with flexible work location including option of home-based working
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system 
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

The Quality and Performance Team
Due to sustained growth across the organisation, the experienced Quality & Performance Team (Q&P) have recently expanded to become a 12-person team. Q&P is formed of sub teams including Health and Safety, Reducing Harm, Innovation and Improvement, as well as Quality and Compliance.

The Quality and Performance Team are typically home-based, with occasional travel to operational services and/or London when required.

About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

We use our expertise to support people in their personal recovery and to improve their lives. We are dedicated to advocating for people who are often overlooked and stigmatised, to ensure they have a fair chance to lead healthy and fulfilling lives. Our aim is for everyone to be able to achieve their potential for themselves, their families and communities.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix Futures and we can get to know you.

If shortlisted, the interview process for the Data and Performance Manager role will be a 2-stage process. The first stage will include a short excel-based skills task, with the second stage being a virtual interview via Microsoft Teams. We expect to all interviews to take place for this role W/C 9th December 2024.

If shortlisted, all details will be provided well in advance – including the skill task - so that you can feel adequately prepared, and so we can support you with reasonable adjustments as required.

Finally, please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

Please note: this is an overview and not the full job description.

The Advice Service Manager is responsible for overseeing the delivery of the Advice Service and for managing and developing the team of Advice Workers, including the Senior Advice Worker who leads on delivery.

The service operates predominantly from our Ipswich office, but the Advice Service Manager is also responsible for organising outreach services for asylum seekers and refugees elsewhere in Suffolk. Along with the Senior Advice Worker, they provide expert guidance to the team, as well as to other professionals working with refugees and asylum seekers.

The Advice Service Manager is part of the Management Team and plays a role in overseeing the function of the organisation and its strategic development, especially in relation to SRS’s Advice Service. They are also responsible for developing the Advice Service according to client/organisational needs and strategy.

The successful applicant will be required to have an enhanced DBS check to be carried out upon commencement of employment. You must be eligible to work in the UK.

We are delighted to introduce this job opportunity at the Culture Trust Luton for a 0.5 Project Manager. Through a successful funding application to The National Lottery Heritage Fund, we have been awarded £177,513 funding to deliver a Resilience project called ‘Reconnect’. This multi-faceted project explores the Trust’s customer services, sites and operations. There is also funding to deliver events and consultations as well as creative activities to promote engagement and volunteering. The Project also has a budget for making operational improvements that have been identified through the project.

We seek an experienced Project Manager to draw together the delivery of this project, coordinate specialist consultants, creatives and community groups and work with the Culture Trust Team on exploring and embedding change.We are a progressive, Luton-based, arts and cultural charity with a mission to connect communities through culture and creativity. We welcome 250,000 people across the year to our stunning heritage sites; the Hat Factory Arts Centre, Hat District creative workspaces, Wardown House Museum and Gallery, and Stockwood Discovery Centre. The Reconnect Project will work across all our functions, but there will be a particular focus on Stockwood Discovery Centre for community activities and volunteering. 

Purpose

This is an exciting time at CBM UK, as we continue to grow and develop our philanthropic

fundraising. To help us achieve our ambitious long-term goals this role requires an

experienced and passionate individual to be part of our Philanthropy Team.

This vital role will lead the programme to build and grow our relationships with High-Net-

Worth Individuals (Major Donors) over the next five years and beyond. Working alongside

the Head of Philanthropy, you will seek to build upon current relationships, as well as

identifying, researching and cultivating relationships with new and lapsed major donors to

increase income for CBM UK’s work.

CBM is a Christian charity, and as a key supporter facing role, the position holder will

represent CBM’s purpose and ethos to all external audiences and will be sympathetic and

embracing of Christian beliefs and values.

You will be part of a dynamic and highly skilled Fundraising and Communications team,

dedicated to inspiring people in the UK to help transform lives in some of the world’s

poorest places.

Responsibilities and areas of work

This important role will seek to develop our Major Donor income stream, seeking to grow

both numbers of donors and income raised. At CBM, a Major Donor is considered to be

one who has the capacity to give £5,000+ per year and who relishes the opportunity to

have one-to-one, personalised interactions with CBM.

This role will seek to identify new high-level donors, as well as help to develop existing

relationships with our generous supporters.

Working closely with the Head of Philanthropy, CEO and Leadership Team, other team

members and (occasionally) external consultants, this role focusses on building and

consolidating our major donor portfolio, so increasing our donor base and thus our in-year

and pledged income.

Main Goal:

To successfully steward a portfolio of new and existing major donors through tailored

approaches, so securing repeat and multi-year gifts to achieve agreed income targets and

KPIs.

This will be achieved through:

1. New business acquisition:

a) Analysing our current supporter base to build a prospect list, using our database

(Salesforce) and external databases, to assess the potential to upgrade active,

lapsed and prospective major donors.

b) Researching, identifying and securing major donor prospects, through the

identification of high-net-worth individuals who may have an interest in CBM’s work,

and through proactive and effective networking, including working with our Trustees,

Patrons and Ambassadors.

c) Identifying next steps and determining tactics for engagement, including 1:1

working, giving group presentations and delivering pitches at various levels, and

leading on their facilitation.

d) Attending networking opportunities in Cambridge, London and the surrounding

areas to represent CBM and to engage potential major donors in our work

2. Stewardship and cultivation of current and active donors:

a) Developing and implementing tailored cultivation and stewardship plans, so that

individuals are engaged in a bespoke manner, ensuring that they feel a part of CBM

and that their generosity is recognised, through regular reporting, interactions,

updates and tailored approaches.

b) Developing donor-centric applications, proposals and initial approaches (by post,

email, phone and face-to-face) that are driven by insight on donors’ individual needs

and preferences and are tailored to their interests and requirements, following up as

required.

c) Reporting to donors in both formal and informal ways, as appropriate, to ensure

they are kept up to date with CBM, the impact of their grant and project

developments.

d) Hosting and facilitating face-to-face and online meetings with high-level donors,

including organising dates, venues and agendas/ talking points, and creating

Meeting Briefs for all attendees to ensure positive outcomes as far as possible.

e) Promoting the importance of legacies, and legacy income, where appropriate, and

to steward those who have pledged.

f) Organising and managing the successful delivery of at least one Major Donor Event

annually (cultivation, stewardship, thanking etc), to ensure positive relations and

potential new business, in collaboration with our Fundraising and Programme

colleagues.

g) Supporting the Head of Philanthropy and the Philanthropy Officer on the

identification, stewardship and cultivation of potential corporate partners.

3. Proposal and Report Writing

a) Crafting compelling proposals and reports that meet the bespoke needs of major

donors whilst meeting the needs of CBM and our Programme delivery colleagues,

within agreed deadlines.

b) Working with members of the Programmes Team to ensure the accuracy of major

donor proposals / reports, and with members of the Fundraising & Communications

Team to ensure consistency of messaging.

c) Working with the Philanthropy Team to develop new projects/ themes/ appeals for

potential projects.

d) Supporting the Head of Philanthropy on collating information and providing reports

to Foundation donors as needed.

4. Planning and Budgeting

a) Contributing to the development of an Income Generation and Engagement

strategy, led by the Director of Fundraising, Impact & Communications.

b) Closely monitoring income and expenditure, reporting to the Head of Philanthropy

where necessary, and contributing to the creation of yearly fundraising budgets and

plans and quarterly Board Reports.

c) Establishing, monitoring and reporting on key performance indicators, milestones

and targets to facilitate informed decisions and improved working practice.

5. Other

a) Ensuring all information, donor activity is recorded and kept up-to-date on our

database to fully-inform any approaches/meetings.

b) Providing proof-reading and copy-editing support to colleagues.

c) Helping to develop a culture of enthusiasm and success, reflecting the ambitions of

CBM, and promoting positive working and innovation.

d) Ensuring that the values of CBM UK are understood by external partners and

always reflected in communications.

e) Carrying out any additional duties as required by the Head of Philanthropy and

Director of Fundraising, Impact and Communications.

Are you passionate about building strong communities and making a positive impact? Do you have exceptional organisational and leadership skills? Join our team as a Community Hub Volunteer Manager and play a pivotal role in fostering a vibrant and connected local community.

We are a dynamic and forward-thinking care organisation committed to creating a hub where individuals can come together, share experiences, and contribute to a thriving community. Our Community Hub serves as a focal point for various activities, events, and initiatives aimed at enhancing the quality of life for local communities.

The East London & Essex Hub comprises of four Community Centres, located in Stamford Hill, Bethnal Green, Redbridge, and Southend. The Hub also incorporates Youth Services, the Dennis Centre Dementia Day Centre, and Meals on Wheels provisions. Located too within the Hub is the Vi Johns Rubens Care Home based in Gants Hill.

In 2026, Jewish Care’s 4th Campus will open in Redbridge, with a number of the Hub’s current services moving into one site. The role will be a key part of this process.

The Volunteer Manager is a multi-site role across the Hub’s three areas, overseeing recruitment, training, and assisting resource managers, supervisors & teams with the day-to-day management of volunteers. Working with the Community Hub Manager the Hub’s Operations Administrator, and the Manager of the Volunteering Department, the role ensures the Hub’s Centre Coordinators, teams, and services are well supported and operationally efficient.

The role works closely with Jewish Care’s Volunteering Department and one day a week will be spent with the team at Amelie House in Golders Green. 

The role is multi-site, and part time for 30 hours per week (Monday - Thursday). The salary for 30 hours per week is £26,065 per annum.

What you will be doing:

In collaboration with the Hub teams and the Volunteering Department, identify required needs, opportunities & roles for volunteers.
Identify and create written role outlines to ensure that all volunteers are correctly matched with suitable opportunities.
Recruit volunteers through current and new networks, organise recruitment events locally, to promote opportunities at Jewish Care.
Oversee onboarding and enrolment of all new volunteers in the Hub.
In collaboration with the Volunteering Department, implement and manage a training schedule for all volunteers, including local induction and training for new volunteers.
Day-to-day operational support of volunteer management & engagement.
Maintain accurate volunteer records ensuring the volunteer database, Better Impact is always updated.
In collaboration with the Volunteering Department, provide relevant KPIs to ensure effectiveness and best practice.
In collaboration with other services support and lead special projects such as supported volunteering; employee volunteering; Mitzvah Day; fundraising initiatives; work experience; student placements.
Plan, organise and implement ‘Thank You’ events and recognition during  the annual Volunteering Week, and oversee and lead on the nomination process for the annual Jewish Care Volunteer Awards event.

What you will need:

Relevant experience in volunteer management, including recruitment, training, and coordination.
Exceptional interpersonal and communication skills to connect with a diverse range of volunteers and community members.
Strong organizational abilities and attention to detail to manage multiple tasks and projects simultaneously.
Empathy, patience, and a passion for community building.
Proficiency in using digital tools and platforms for communication and record keeping.