Training Jobs

Hammersmith and Fulham, Ealing and Hounslow Mind run an innovative crisis prevention service designed as a place for children and young people at risk of mental health crises to de-escalate and have access to a skilled staff team to support them.

The Circle is open out of hours (3pm-11pm or 12pm-8pm weekends and holidays), 365 days a year, and has been designed to reduce the need for young people to attend A&E. Co-designed by young people, it is a friendly and accessible space. Please note: some out-of-hours work is a key part of this job, with some opportunity for home working.

If you do not meet all of the requirements of the role but have comparable knowledge and experience, we would be happy to consider your application, or talk to you in advance of an application.

Key Responsibilities:

• Line management of a team of full time, part time and bank staff who have expertise in supporting young people nearing crises.
• Day to day management of the contract (from the NHS ICB)
• Responsible for managing a rota to ensure the service has adequate staffing, 365 days a year
• Holding relationships with all key stakeholders (funders and commissioners, local authorities, local CAMHS services and hospitals)
• Building on the pilot phase of the programme and using creative approaches to supporting children and young people of all ages.
• Working closely with the Clinical Lead to ensure safe delivery of services and that staff are supported.
• Ability to support staff to work with a diverse range of children and families, and tailor services to reach young people who may not currently be accessing the programme, or who have specific additional needs or diagnoses.

You will have:

• At least 3 years’ experience of managing a complex service supporting young people with a variety of needs, ideally within a mental health context.
• Experience of working on (ideally managing) a commissioned service within a Third Sector Organisation.
• Experienced in delivering a service within budget and meeting all KPIs and contract requirements.
• A passion for supporting and developing staff.
• A commitment to improving the lives of young people through high-quality mental health support
• Having a creative approach to problem solving and developing the service to meet the needs of diverse young people and families.
• Ability to form and maintain relationships (e.g. with CAMHS, commissioners, funders), and communicate effectively with all stakeholders and young people.

Benefits of working with us

• Contributory Pension Scheme
• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
• Cycle to Work Scheme
• Flexible working
• Employee Assistance Programme (EAP) including free counselling sessions
• Paid time off for medical appointments
• Training and personal development opportunities
• Access to shared resources and training opportunities via Mind Federated Network

How to apply

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

​

Triangle of Care UK Programme Lead

35 hours per week

Level 4:  £42,000 - £45,000 per annum

Hybrid working

• Do you have a commitment to driving service improvement at scale for carers across a range of sectors and different providers? 
• Do you enjoy developing and managing diverse stakeholder relationships with carers, practitioners and policy makers?
• Do you have a sound strategic understanding of the challenges that are faced by NHS and Local Authority services in achieving effective support for carers?

If so, Carers Trust would like to hear from you! 

The Triangle of Care UK Programme Lead has responsibility for managing the implementation of the Triangle of Care.  This dynamic quality improvement framework, pioneered by carers within secondary mental health settings and now recognised within wider national policy,  is based on six principles which health and care providers can use to include and support unpaid carers, staff and those receiving care.

This role is the key point of communication for Triangle of Care members, leading on delivery of the Triangle of Care peer review and accreditation process and working closely with the Director of UK Network & Innovation and Executive Director of Programmes & Impact to grow and diversify the programme, in line with Carers Trust 2022-25 Strategy. 

Our ideal candidate will have:

• Experience of working with others to develop and deliver a programme of stakeholder engagement nationally and locally
• An understanding of the carer landscape across statutory services, particularly in relation to secondary mental health services
• An understanding of Business and Product development in the context of a scheme or initiative that delivers a paid-for or ‘freemium' model
• Experience of developing and/or leading quality assurance and improvement projects
• Evidence of creating and cultivating new relationships and ways of working
• Effective communication skills (verbal and written) that can be flexed across a diverse range of audiences

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Care Leavers Employment Project Coordinator
Reference: 220
Hours: 37.5 hours per week
Salary: £28,600- £31,000.
Based: Watford

About the Role

As a Care Leavers Employment Project Coordinator for Hertfordshire Mind Network (HMN), you will support and manage the development of this project and will co-ordinate, develop and grow this new service.

You will play a crucial role in supporting care leavers aged 21+ on their journey to meaningful employment and independent living by providing employment guidance, resources, and support services with the aim of sustainable employment at our charity with ongoing person-centred support.

You will work closely with care leavers, local authorities, ICB contacts, HMN HR team, HMN senior management team, and other stakeholders to facilitate access to HMN volunteering, shadowing & employment opportunities, training programmes, and career development initiatives. The goal is to empower care leavers to achieve sustainable employment, good mental health and build successful careers at HMN, with the view to develop the service to include partner organisations and other stakeholders where successful careers may be established for care leavers.

The project ethos will be based on Maslow’s Hierarchy of Needs, with an awareness that individual differences must not be overlooked, that these needs can be pursued simultaneously, that the theory may not be universally applicable across cultures, and the influence of social, environmental, and structural factors.

Key Responsibilities:

• Develop and implement programmes and initiatives to support care leavers in their journey to meaningful employment, including job readiness training, CV building, interview preparation, training opportunities and access to an HMN mentor/buddy.
• Join the Care Leaver Covenant and sign up to the Care Leaver Friendly Employer Charter, harnessing the opportunities available to support the project, including the Inclusive Employment Toolkit.
• Build and maintain partnerships with local authorities, ICB colleagues, educational institutions, and community organisations to create opportunities and secure support for care leavers.
• Provide one-on-one support to care leavers, including conducting assessments of their skills, interests, and career goals, and developing individualised employment plans and opportunities to enhance their employability and career prospects.
• Advocate on behalf of care leavers to address any barriers to employment, such as lack of education, training, or work experience, discrimination, mental health challenges, or housing instability.
• Organise and/or facilitate workshops, training, and networking events to enhance the employability skills of care leavers and connect them with potential employment opportunities and mentors.
• Monitor and track the progress of care leavers in securing and maintaining employment and provide ongoing support and guidance as needed.
• Maintain accurate records, databases, and reports on the employment outcomes of care leavers, and gather feedback to evaluate the effectiveness of support services and identify areas for improvement.
• Stay informed about relevant policies, regulations, and best practices related to care leavers, employment, and youth services, and ensure compliance with legal and ethical standards.
• Collaborate with colleagues and participate in team meetings, trainings, and professional development activities to enhance the overall effectiveness and impact of the project.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is 7th July 2024
Interviews shall take place from 12th July 2024.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

Do you have experience of coordinating an employment, training & education (ETE) or involvement programme for people with lived experience, ideally gained in a programme delivered in multiple sites across a wide geographical area? Then join Shelter as a GROW Programme Coordinator and you could soon be playing a key role within our Changing Futures team.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

About the programme

Changing Futures is a £64 million joint initiative by the Ministry of Housing, Communities and Local Government and The National Lottery Community Fund. Its aim is for local organisations to work in partnership to improve support for people who are experiencing multiple disadvantage. Through Changing Futures in Greater Manchester, Shelter works in partnership with Greater Manchester Combined Authority, locality partnerships and other VCSE and community partners and we ensure lived experience is at the heart of design, delivery and systems change. At the same time, our Gaining Real Opportunities for Work (GROW) Campus focuses on support and development for two GROW Trainees, as well as influencing wider change around lived experience in the workforce and inclusive recruitment. The Traineeship programme started in 2015 and aims to provide supported employment opportunities for people who have a lived experience of multiple disadvantages. This is your chance to be part of its future and help people to take their future back.

About the role

As the 'Changing Futures' GROW Coordinator you will provide strategic oversight of GROW placements, working closely with the Changing Futures Innovation sites and the GMCA to provide support around inclusive recruitment and sharing best practice regarding employing people with lived experience of multiple disadvantages. You will co-ordinate the programme to ensure a high-quality traineeships and make sure that the structures and resources to facilitate traineeships are in place.

We will also rely on you to promote the programme to partners, funders and other audiences, so we can raise awareness of the value of employing people with lived experience and encourage more organisations to adopt the approach.  You will empower our Trainees to use their experiences to influence the design and delivery of the partnership by developing and maintaining learning pathways, ensuring the right wellbeing and development support is in place and that they have the right resources and training materials.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

We need someone with understanding and insight into how experiencing multiple disadvantage and social inequalities can affect people’s lives as well as experience of co-ordinating employment, training and education projects. You will be keen and able to develop relationships across networks, services and systems and will seek out opportunities to champion co-production and influence systemic change. Some people management experience, with an emphasis on relational approaches to partnership working and problem-solving abilities, will be needed as well as a proven ability to develop relationships internally and externally with a variety of stakeholders. You will be comfortable giving presentations, writing reports and conveying information to a range of audiences and confident using case management systems and Microsoft Office applications. You will act as an ambassador, encouraging, promoting and supporting the involvement of people with lived experience in the design and delivery of Shelter’s and our Partners work.

PLEASE NOTE: Applicants with lived experience of multiple disadvantages are actively encouraged to apply for this role.

For further information prior to submitting an application please contact Charlotte either by email or by phone - details found on Shelter website advert.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

For a more detailed Job Description & Person Specification, or to apply, please visit our website.

About The Role

Working closely with our Chief Executive Officer, the Operations and Systems Manager would take a birds-eye view of our organisation to help us build a consistent, collaborative and centralised approach to how we work. You would hold responsibility for developing and embedding operational strategies, processes, policies, and systems that meet our needs and help to support staff wellbeing. This role includes a key focus on improving how we can better use and manage our digital infrastructure to increase the efficiency and effectiveness of internal processes and to improve our ability to engage and retain external audiences, enabling us to build our impact on a national scale. Key areas of responsibility are as follows:

Day-to-day operational management of the Charity, including:

• Resolving daily operational and administrative issues efficiently and effectively.
• Taking initiative to enhance or develop, implement and embed effective systems and working practices, drawing from personal knowledge and experience and external examples of best practice.
• Developing and refining our approach to hybrid working, ensuring systems and processes enable connection and creativity across the organisation. This includes working closely with the HR and Finance Officer to ensure new and existing staff are appropriately trained and supported with ensuring a safe, comfortable and productive home working set-up.
• Taking responsibility for managing our office space and working environment, ensuring it is fit for the organisation’s needs. This includes everything from liaising with our landlord and tradespeople, ensuring compliance with the terms of our lease, maintaining required levels of tea, coffee, milk, stationery and other consumables, and making improvements to ensure a productive and effective working environment.
• Ensuring technology (computers, printers etc.) is fit for purpose, safe, enables robust data security, and is properly recorded on Music Masters’ asset register.
• Oversight of service level agreements, memberships and contracts with external suppliers and providers, regularly reviewing these to ensure that they are current, necessary, effective and delivering value for money, in collaboration with the wider team and with the CEO / Finance Director as appropriate. This includes but is not limited to insurance and utilities.
• Management of certain operational budgets, in collaboration with the CEO / Finance Director.
• Oversight and administration of the Music Masters’ contact email inbox, voicemail inbox, and physical post.
•   The organisation of certain social events, and other team away days or Board strategic planning days.
• Ensuring organisational risk assessments and operational policies and processes are kept up to date and fit for purpose. The role-holder would have oversight of the policy review schedule, working with the CEO and appropriate team members to ensure policies are being regularly reviewed and that we are compliant with all relevant legal and regulatory developments including GDPR and Health and Safety.
• Building effective business continuity measures, including developing and embedding a formal business continuity plan across the organisation.

Digital:

• Overseeing day-to-day management of IT and communications infrastructure and usage, including ensuring IT and comms equipment, systems and processes are fit for purpose and enable strong connectivity internally and externally, liaising with IT and comms support agencies as appropriate.
• In year one, leading a full review of digital processes, tools / platforms and systems used across the organisation, facilitating and overseeing a digitally enabled environment for efficiency and sustainable growth in accordance with MM’s strategy. This involves consultancy across the team and with external users, creating a brief for specialist consultancy / support to help us find the right solution(s), working closely with the appointed consultant to implement the solution(s), and facilitating or providing initial training and support for the team during implementation.
• Providing or organising ongoing support and training beyond the digital review to ensure confidence across the team with using our new infrastructure to its full potential, helping us to work efficiently and effectively.
• Ensuring digital processes are in place to enable the organisation to easily engage, onboard and manage new partnerships and project opportunities, and oversee administration within these areas of work.
• Overseeing development of digital tools and resources such as I’M IN and the Virtual Learning Environment used by Musicians of Change participants and graduates to improve usability, accessibility and engagement.
• Oversight of policies and procedures that relate to IT and digital (e.g. Data Protection, Privacy, Cyber Security, IT)
• Keeping up to date with the latest practices and trends in technology that may benefit Music Masters.

Data protection

• Managing our data as the organisation’s Data Lead (currently titled Data Protection Officer), ensuring ongoing compliance with GDPR, focusing on appropriate, effective and safe data collection, usage and storage (online and offline), and helping to build the wider team’s confidence with and understanding around best practice in data protection.

Governance

• Supporting the CEO with general governance support including the organisation of quarterly Board meetings and Board development arrangements, meeting minuting where appropriate, updating Trustee information, and ensuring compliance with the Charity Commission, Companies House and any other regulatory bodies.

General

• Undertaking relevant training, ensuring ongoing development of knowledge via conferences, reading and networking.
• Being an advocate for and exemplifying Music Masters’ core values of excellence and inclusion.
• Undertaking any other duties and reasonable requests that are in keeping with the nature of this post and / or the wider organisation’s needs. This may include occasional evening and / or weekend work.

Your responsibilities will include:

Programme Development and Implementation

• Develop and implement mentoring programme and initiatives in alignment with the BelEve's goals and objectives.
• Implement programme guidelines, policies, and procedures to ensure consistency and effectiveness in mentoring relationships.
• Collaborate with internal stakeholders to identify programme needs, goals, and target populations.

Mentor and Mentee Recruitment and Training

• Recruit and screen potential mentors and mentees, ensuring they meet programme criteria and expectations.
• Conduct training sessions for mentors and mentees, providing guidance on programme goals, roles, and responsibilities.
• Match mentors and mentees based on compatibility, interests, and goals, and facilitate introductions and initial meetings.

Relationship Management and Support

• Provide ongoing support and guidance to mentors and mentees throughout the duration of the mentoring relationship.
• Facilitate regular check-ins and evaluations to assess progress, address challenges, and provide feedback and support.
• Mediate conflicts or issues that may arise between mentors and mentees, providing guidance and resolution as needed.

Programme Evaluation and Reporting

• Monitor and evaluate the effectiveness of mentoring relationships and programme activities, collecting feedback and data to assess impact and outcomes.
• Prepare regular reports on programme metrics, accomplishments, and challenges for internal and external stakeholders.
• Use evaluation findings to inform programme improvements and enhancements.
• Effectively deliver against the agreed Programme KPI’s

Collaboration and Outreach

• Collaborate with internal and external partners, including schools, and community organisations to promote mentoring opportunities and expand programme reach.
• Represent BelEve at events, meetings, and conferences to raise awareness of the mentoring programme and recruit participants.
• Develop and maintain relationships with mentors, mentees, and partner organisations to support programme sustainability and growth.

Safeguarding

• Act as the Deputy Deputy Safeguarding Lead (DDSL)
• Collaborate with the Safeguarding Lead to review, update, and develop safeguarding policies, procedures, and guidelines in accordance with legal requirements and best practices.
• Support the dissemination and implementation of safeguarding policies and procedures throughout the mentoring programme.
• Provide support and guidance to staff, volunteers, and stakeholders on safeguarding-related matters, including responding to queries, concerns, and disclosures in a timely and appropriate manner.

Community Engagement

• Build and maintain relationships with our community organisations, schools, government agencies, and other stakeholders to enhance collaboration and resource-sharing for youth development efforts.

Hours: Full-time

Remuneration: Up to £32,000 GBP (dependent on experience)

Duration: Permanent

Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)

Applications from people with an existing legal right to work in the UK are only accepted.

Are you an organised, proactive professional with a flair for executive support and a passion for making a difference in a leading organisation's operational efficiency?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

We are seeking for an Executive Assistant to work closely with our Chief Executive. With a commitment spanning over several decades, we aim to ensure that our operations and strategic initiatives are executed flawlessly, contributing significantly to our mission's success.

In this pivotal role, you will be instrumental in enhancing the Chief Executive's effectiveness by providing comprehensive support, managing sophisticated calendar arrangements, and facilitating internal and external communications. Your responsibilities will encompass a broad spectrum of activities from coordinating travel and scheduling to preparing and editing important documents and presentations.

You will also be involved in conducting research and analysis on relevant topics, organising meetings and events, and serving as a liaison to the Board of Trustees. The role demands a high level of discretion and professionalism in managing the Chief Executive's social media presence and supporting donor/funder relations.

The ideal candidate will have a proven track record in a similar role, demonstrating exceptional organisational, communication, and management skills. Experience in handling a wide range of administrative and executive support-related tasks, with the ability to work independently with little or no supervision, is crucial.

UK-Med offers a competitive salary, benefits, and a dynamic working environment, where you can make a tangible difference through your contribution to our humanitarian efforts. If you're ready to take on this challenging and rewarding role, we'd love to hear from y

How to apply

We strongly recommend that you read the Candidate Information Pack - Executive Assistant - July 2024 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Your covering letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification

Applications must be submitted no later than Friday 19 July 2024

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Want to organise young people to take back our world from corporations and the super-rich?

Global Justice Youth is a national collective of young people building international solidarity with social movements and struggles for justice, particularly in the global south. As our youth activism intern you will work closely with our activists to make sure that the network runs smoothly, developing campaign resources, communications and support mechanisms as required. You will also recruit new activists to the network and help to advise them on their activities.

This six-month internship is a great opportunity to develop your activist and organising skills in a professional setting while helping to ensure our youth network continues to thrive. You’ll work closely with the youth activism manager and the rest of the activism team, and we’ll give you the training and support you need as well as the space to take your own initiative.

At Winston’s Wish we have been on a journey over the last few years – since Covid-19 we have transitioned to an online delivery, and we’re not going back.  We are listening to the voices of the bereaved young people that we are here to support and designing services that are right for them. 

We have raised the profile of data in all areas of our organisation and are always looking at ways to achieve ongoing improvements to our ways of working and our outcomes for the children that we are here to serve.

The Database Manager position is an exciting new opportunity to work alongside the Head of Salesforce to develop a solid foundation working with the world’s largest integrated CRM platform, Salesforce.  Winston’s Wish is currently leveraging various Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and Non-Profit Success Pack. Additionally, we are investing in Marketing Cloud and AI in the upcoming year as part of our strategic shift towards a 'digital first' approach. 

We’re looking for someone with an ability to use their initiative to get things done, an enthusiasm for quality improvement with a keen eye for detail and someone with compassion and empathy for those affected by bereavement.  Whether you’re already a certified Salesforce Administrator or have lots of experience maintaining Salesforce but are yet to obtain the certification, we’d like to hear from you.  

Join us in this dynamic phase of growth and contribute to our mission of providing meaningful support to those navigating the challenges of loss. 

Main Responsibilities  

What you'll do: 

• You’ll be our 'go-to’ person for Salesforce end users; 
• Support the day-to-day platform administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports & dashboards;
• Working on declarative development utilising Flows, custom objects, workflows, validation rules and security configuration; 
• Support day-to-day user queries; 
• Proactive system maintenance including keeping up with Salesforce releases, features and best practices; 
• Data management to improve Salesforce data quality, implementing rules and automation as needed; 
• Collaborate with Fundraising, Bereavement Services and Marketing & Communications to gather and analyse business requirements and translate into scalable solutions; 
• Provide ongoing user training and create training materials/technical documentation as needed; 
• Communication of any platform changes to end users and stakeholders; 
• Implement and enforce security best practices to protect sensitive data; 
• Ensure compliance with relevant data protection regulations and internal policies; 
• Account manage our outsourced Salesforce & IT partner support companies.

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities. 
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy. 
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).    
• Work to objectives, targets and work plans agreed with your line manager. 
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required. 
• Take an active part in the Quarterly review process and participate in training agreed with your line manager. 
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy. 

Person Specification

If you’re aligned with our values, excited about the opportunity and really good at what you do (even if you don’t tick all the boxes) apply anyway! 

• Certified Salesforce Administrator with at least 1 years’ experience or someone with 1 years’ experience of working in Salesforce at an administrator level (but would like to achieve the Salesforce Administrator Certification); 
• Confident using DataLoader to manage imports and exports of data; 
• Demonstrated experience implementing Salesforce configuration changes including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports; 
• Excellent relationship-building and communication skills and ability to liaise with stakeholders at all levels; 
• A proactive attitude to implementing best practice solutions; 
• Demonstrates enthusiasm towards continued personal/professional development; 
• Hands-on experience with either Service Cloud, Experience Cloud, Sales Cloud, NPSP and/or FormAssembly, don’t worry if you haven’t got experience of all of them; 
• Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues at all levels. 

Additional information, if you are yet to obtain the Salesforce Administrator Certification 

• During the first 6 months, time will be allocated to self-learning/self-development via Salesforce’s Trailhead learning platform and other resources;
• After 6-12 months, Winston’s Wish will support you through the Salesforce Administrator Certification Examination. 

Recruitment Timetable 

Application deadline: 19th July at 5pm 

Telephone conversation to take place: 24th and 25th July 

Interview by Zoom to take place: 29th or 31st July 

Interview location: Zoom 

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date. 

About the opportunity

Critical to our mission, we are looking to recruit a South West and South East Programme Manager to be responsible for three geographical areas and the schools within them, and to support further geographical expansion. You will oversee your region’s Action Tutoring programmes, liaising with our partner schools and developing new school partnerships, whilst supporting your team of Programme Coordinators to engage pupils and support them to build relationships and retain a strong pool of volunteer tutors.
As a Programme Manager, you will line manage Programme Coordinators to ensure they effectively manage their caseload of schools, whilst driving the quality of programmes and ensuring that the delivery of programmes meets organisational KPIs. This role will take a lead on new school recruitment, regularly pitching to Senior Leaders within schools and managing school partnerships within your region to ensure Action Tutoring’s growth targets are met. Additionally, you will contribute to the wider leadership of the Action Tutoring programme team, lead on programme-specific projects to support the programme department's priorities and will be expected to support the wider learning and development needs of the Programme Coordinator team. 
This position would suit someone who enjoys working with people who have a frontline role, gets energy from pitching to schools and wants to increase their management experience in an exciting and rapidly developing charity. The successful candidate should be able to manage their own workload to a high standard as well as support others, have excellent attention to detail, be adaptable, relational and used to problem-solving and be able to work well with a range of stakeholders and be confident carrying out administrative tasks to support programme delivery.

Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.

Reports to: Head of Programmes (South)

Salary: £35,102-£36,807  depending on experience. per annum.

Contract and hours:  Permanent, full time contract (37.5 hours)
but we will consider requests for 0.8FTE. We offer flexible hours 9.30-4pm as core hours.

Closing date: Sunday 7th July 2024
 
Interviews: Thursday 11th and Friday 12th July 2024
 
 Start date: Monday 12th August 2024
 
Place of work: Home based in the South West (Bristol or Devon) with frequent travel to schools in the South West and infrequent travel in the South East.
 
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.  
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply. 

Duties and responsibilities

· Oversee the delivery of all Action Tutoring programmes and corresponding work in the South West and South East; this currently includes Devon, Sussex and Bristol.

· Line manage up to seven Programme Coordinators, meeting weekly with them and overseeing the delivery of their programmes, and supporting them through regular observations, training and feedback to ensure consistently high quality programme delivery. Line management would also include HR responsibilities (appraisal, recruitment etc.) with support from others in the charity.

· Work with Action Tutoring’s Head of Programmes (South) on business development. Leading on recruitment (sales) and retention of schools in the South West and South East. Ensuring that there are a sufficient number of partner schools in the South West and South East according to growth and income targets, by creatively finding new ways to partner and pitch to new school leads

·Ensuring that the Programme Coordinator team accurately collects and records vital data for impact reporting purposes, through confident use of Action Tutoring’s database, processes and systems.

· Lead on reviewing and improving programme delivery in the South West and South East through regular visits to schools and programmes. Using data to reliably assess programme performance and engaging with quality assurance processes to drive impact.

· Develop and strengthen relationships with key stakeholders in Action Tutoring’s partner schools in the South West and South East, including members of the Senior Leadership Team, ensuring strong retention of school partnerships each academic year.
· Take a lead, with support from others in Action Tutoring, on networking in the South West and South East. This could include connecting and attending events with other charities, universities and other organisations to build Action Tutoring’s presence locally.

· Work closely with the Marketing, Communication and Engagement teams to establish and maintain volunteer recruitment opportunities and channels in the South West and South East.

· Develop strategies, meet with new leads and attend events to ensure a sufficient supply of high- quality tutors for your region, effectively managing your tutor pool and signing tutors up to programmes.

· Lead on projects that support the programme department’s priorities and strategy, dependent on your individual skills e.g. safeguarding, curriculum, data.

· Report and work closely with SMT, including  presenting to SMT and attendance of biannual Programme Manager  training days to add input to future development of programme delivery.
· Facilitate wider team or programme team training to support the learning and development needs of frontline staff.

· Any other responsibilities reasonably required.

Person specification

Qualifications criteria:

· A*-C in maths and English at GCSE (or equivalent experience).
· Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

· Knowledge of the education sector, schools, young people or providing interventions to improve outcomes.
· Able to manage and lead others, leading by example; line management experience would be an advantage or the ability to demonstrate a strong understanding and evidence of the qualities that make for effective line management.

· Able to work independently and use initiative in a range of situations. You will need to be able to effectively organise your own time and be confident in working autonomously.

· Able to develop strong relationships with a variety of stakeholders. This includes the ability to build and manage relationships with stakeholders you may not see regularly. You will need to be able to adapt your communication style to different audiences and uphold Action Tutoring’s high standards of professionalism.

· Strong verbal and written communication skills and the ability to pitch to individuals or groups of school leaders. Confidently articulating and advocating Action Tutoring’s mission to wider audiences. 

· Able to meet deadlines and undertake administration. You will be responsible for maintaining accurate and timely records of all aspects of Action Tutoring’s work for your area and, where needed, support your Programme Coordinator to achieve this.
· Able to manage competing priorities and prioritising, and able to adapt and problem solve to support the needs of frontline staff. 

· Able to work under pressure to ensure deadlines and targets are met.

· Computer literate, competent using Word, Excel and PowerPoint.

· Adaptable and open to learning. Action Tutoring is a relatively young organisation and is constantly changing – the Programme Manager will need to be willing to adapt and to grow and develop with the organisation, as well as taking a lead on suggesting changes and driving programme improvement.

· Committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment. The Programme Manager role is critical to enabling Action Tutoring to deliver on its mission and you will need to be passionate about this.
· Committed to equality, diversity and inclusion.

· Committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have:
· Experience of project management.
· Experience of business development or sales to help deliver results.

Full time, permanent appointment

Based in Milton Keynes with hybrid working arrangements.  The role provides service delivery with regular travel across Milton Keynes and surrounding areas, and occasionally North London.   

Salary range for Social Worker: £32,743 to £40,019 per annum. Salary range for Senior Social Worker: £37,780 to £46,175 per annum

Are you a skilled and dedicated social worker eager to apply your expertise and experience to a new role? Could you become a vital part of the supportive and collaborative team at one of the UK’s most successful adoption charities, rated outstanding by Ofsted since 2014?

At Parents And Children Together (PACT) we are genuinely passionate about helping families thrive. We believe that every child deserves a loving and supportive home and we are committed to providing the highest quality services to help make that a reality.

We have been at the forefront of adoption services for more than 60 years, working with local authorities across the country. We offer a flexible and innovative work environment, and we are proud of our three successive outstanding ratings with Ofsted.

We support children and families from diverse backgrounds. With access to our specialist therapeutic support services, we are proud to provide excellent lifetime support for our families’ adoption journeys.

Our adoption teams focus on assessing prospective adopters who can consider early permanence and/or adopting a wide range of children of all ages, sibling groups of two or more children, children from diverse ethnicities and children who may have physical or learning disabilities.         

With your social work experience with children and families, you will manage all aspects of work with our valued applicants from the early stages of recruitment, information sharing meetings, assessment, preparation and training, through to successful placement and post placement support up to the making of the adoption order.

Ideally, you will have previous experience of completing Prospective Adopter’s Reports, or similar reports such as Form Fs, and/or experience in family finding activity for children requiring permanence.

For further information and details on how to apply, please visit our website, also for contact details for an informal conversation about the role or to arrange to meet a member of the management team informally at our Milton Keynes office.

Closing date:  Monday, 8th July 2024 at 10am

Interviews will take place at our Head Office in Reading on Wednesday 17th July 2024

We look forward to hearing from you!

PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds.  We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities.  We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries.  These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period.  All opportunities are based in the UK.

Are you an inspirational leader who cares about empowering the voice of students and delivering genuinely impactful change?

Do you like working in fun, dynamic and varied roles in which no two days are the same, and that possess significant development and growth opportunities?

If so, then you’re in the right place, and the Student Voice Manager role might well be the position for you!

Armed with a bold and ambitious new strategy, there couldn’t be a more exciting time to join our organisation.

LSESU is seeking to set the global standard for what it means to be a world class students’ union, and this role sits right at the heart of that lofty ambition.

With a renewed, strategic focus on policy, this position will play a leading role in establishing a policy function that will enable us to be the definitive and credible home of student voice at LSE. A function which will become even more important when we enter the second stage of the strategy in 2026, when student voice will become the central strategic focus of the organisation.

Sitting within the broader Student Voice Department (alongside the Advice Team), you would lead a friendly, talented team of four permanent Student Voice Coordinators (SVCs) who together account for all of the Union’s policy, democratic, representation and campaigning work, alongside a part-time member of student staff.

Variety is hard-wired into the role. In addition to overseeing policy and research output, you would be responsible for leading a democratic and governance structure that is so innovative it is currently the source of an international academic study. Accountabilities here would include delivery of our biannual student elections and sector-leading Student Panels.

You would also be responsible for leading on how we support our elected student representatives and campaign groups; and for the Union’s academic representation work.

Given the breadth of work undertaken within the team, expect there to be plenty of opportunities to grow, develop and pick up new skills outside of the main responsibilities of the role.

Who are we looking for?

This role is fast-paced and so you’ll need exceptional organisation and planning skills, with the ability to juggle multiple priorities at once in a calm, effective manner.

The team you will be managing cuts across several areas and contains five people. We’re therefore looking for a confident leader with line management experience who is able to inspire, motivate and develop a talented and ambitious team to reach their full potential.

You will be a kind, supportive leader who cares about the people in their charge, but who also has high standards and that is able to performance manage when needed to ensure the team meets expected standards and delivers expected results.

We are looking for someone with exceptional written and verbal communication skills; an ability to interpret complex information and present it in a concise and accessible manner; and with experience of delivering high quality research and policy output.

With responsibility for leading on several projects, both within the team and cross-organisationally, prior project management experience and knowledge will be important, as will the ability to liaise with stakeholders at all levels.

Knowledge or prior experience within Higher Education or the student movement would certainly be an advantage, but is not essential and we very much welcome applications from those outside students’ unions who have transferrable skills and a who possess a willingness to learn.

We want to be the best, and for that we want to recruit the best. If you share our ambition and want to join a fun, supportive team seeking to set the benchmark for excellence in the sector, we would love to hear from you.

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.

Benefits and Perks

In return for your passion and experience we offer:

● 25 days holidays per year

● Additional closure periods at Christmas and Easter on top of your 25 days annual leave and bank holidays

● Free LSE Students’ Union gym membership, advice from dedicated sports professionals, wth a wide range of activities including yoga classes, dance classes, pilates classes available free for SU staff

● Cycle to Work scheme enabling significant savings on a bicycle purchase

● Access to LSE staff training courses

● Ability to purchase TOTUM (NUS) card giving wide range of discounts

● Flexibility for work-life balance

● Interest-free Travel loan

How to apply?  

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process by uploading the two following documents:  

• Part 1: Supporting Statement  is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview. Please keep this one page maximum and do not include any personal information, e.g. name or date of birth. Please use the attached job description and person specification to help with this.  
• Part 2: Equal Opportunities Monitoring and Contact Form is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
• Part 3: CV  - Please attach your completed CV outlining the jobs or voluntary roles you have had.

To apply for this role, please complete an online application.

Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities. For further information regarding the role, please see attached the full job description and person specification.

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor. 

Please note that interviews are planned for the 31st July 2024 and 1st August 2024. If you are unable to attend these dates, please note this in your application. 

The members of our Preventative Support Services team are highly skilled, passionate and committed, so we are looking for a leader who can both support and inspire them. The successful candidate will be skilled in leading a team as well as able to work as part of the team, hands-on if needed. They also will be personable, reflective, and tenacious, always striving to provide what best helps Carers, and the people they care for, to lead fulfilling lives.

As well as being a Line-manager, you will be part of the ‘Senior Leadership Team’ led by the CEO. To enable your professional wellbeing and development, you will have regular supervision, be supported by a Senior Manager as well as your peers, and have access to external training and mentoring chosen by you.  

The post-holder will have experience of overseeing, developing and evaluating services for Carers, or perhaps mental health, wellbeing, or similarly targeted information, advice or support services or projects. You must demonstrate experience working in partnership with health, social care and other voluntary sector organisations and have a good understanding of, and be flexible to, the needs of Carers as well as the organisation.

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Citizens Advice Southwark has been awarded funding by City Bridge Foundation to provide a welfare benefits advice service for Southwark residents and we are now seeking to recruit a full time welfare benefits caseworker.

The caseworker will be based between our two main offices in Peckham and Walworth and will assist with raising awareness and completing benefit claims, advocating on behalf of clients and submitting reviews and appeals. The caseworker will also train a team of volunteers to increase capacity and expertise and will act in a consultancy role for generalist advisers and frontline workers in other agencies in the borough.

To be successful you will need:

• At least one year’s full time (or part time equivalent) paid or unpaid recent experience of advice work.
• An in-depth knowledge of welfare benefits including those related to disability and sickness.
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Wednesday 17th July 2024

Interviews: Monday 22nd July 2024

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.