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Head of Operations
The British Association of Plastic, Aesthetic and Reconstructive Surgeons (BAPRAS)
c£55,000 per annum
(depending on experience - pro rata for part time)
+ excellent benefits including employer pension contribution
Full / part time - a minimum of 28 hours up to 35 hours per week
(Flexible - including working from home)
BAPRAS have an exciting opportunity for an experienced and enthusiastic candidate to manage and grow a small team that will help its members to raise an awareness of the breadth of plastic surgery as well as promote innovation in teaching, learning and research.
The Head of Operations will work collaboratively with other team members and the Officers and Trustees in all aspects of:
- managing the day-to-day operations and project delivery of the organisation to ensure the effective coordination of events, communications, committees, governance and member support & services.
This job is for you if:
- you like to collaborate and manage across teams and with many stakeholders.
- you pay attention to details even when deadlines or priorities are imminent or shift.
- you can plan as well as you can firefight.
- you can be flexible in how, when and where you work. (When circumstances allow this could include attending events anywhere in the UK that may require overnight stays and / or weekend working).
We are for you if:
- you want to be part of a small, hands-on team dedicated to supporting the work of healthcare professionals.
- you want an opportunity to develop your experience in organisations committed to developing teams and the individuals in them.
- you want to receive a competitive salary and excellent benefits, including 23 days annual leave per year plus Bank Holidays (in addition the organisations are closed over the Christmas / New Year period), pension and private medical healthcare.
To apply please submit the following:
- A covering email that sets out what you can bring to the role.
- CV - no more than two A4 pages that highlight your skills and experience that will enable you to deliver what is required to do the job.
Applications must be received before the closing deadline of 11.00 am on Monday 29 July 2024.
BAPRAS are committed to equality and creating an inclusive culture with a diverse team. We welcome applications from everyone and will support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Should you need any adjustments at any stage of the recruitment process, in respect of disability, longterm health or any other conditions, then please let us know.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Poppy Appeal Manager – SE London
Location: Hybrid, Haig House, Southwark
Contract Type: Permanent, Full Time
Hours: 35 Hours, Monday to Friday
Salary: £32,910 to £36,072 per annum (Inclusive of London Supplement)
Are you looking to ensure the success of this unique initiative for the Royal British Legion as a Poppy Appeal Manager?
As the Poppy Appeal Manager in South East London, your main role is to achieve income, expenditure, and contribution targets, ensuring the success of the appeal. Collaborating with the Regional Poppy Appeal Manager, you will create and manage an income and expenditure budget, providing monthly commentary. Your responsibilities include to coordinating local supporters, partners, and volunteers, building relationships to maximise fundraising potential.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Relationship management plays a crucial role, where you'll oversee a portfolio of regional corporate partnerships and collaborate with internal departments to achieve collective goals. Effective communication skills are key, enabling you to engage with supporters and stakeholders, ensuring a positive experience for everyone involved.
A distinctive aspect of this role lies in the unique Poppy Appeal activity. Beyond managing relationships and budgets, you'll recruit and induct new Poppy Appeal Organisers, ensuring they have the tools and resources for success. Planning and coordinating the Poppy Appeal launch, including PR and media activities, contribute to the appeal's overall impact.
Your role also involves representing Royal British Legion locally, engaging in outreach activities, and providing updates to key stakeholders. Flexibility is essential, as some evenings, weekends, and overnight stays may be required. The successful candidate will embody the values of the Royal British Legion, demonstrating empathy with its mission and objectives.
The ideal candidate will possess commercial knowledge, financial management skills, and experience in supporter relationship management. Strong planning, organizational, and IT skills are necessary, as is the ability to assess the commercial implications of decisions. The role demands a team player who can engage with diverse client groups, showcasing effective communication skills both in writing and verbally.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work including regularly round South East London. You will be contracted to our London Hub, Haig House, where you will be expected to work a minimum of 2 days per week – when not travelling. Please be aware a full UK driving licence is required for this role.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 17th July 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The Finance Manager will be responsible for providing day-to-day financial processing, management and reporting; and, with the CEO, for providing medium and long-term financial planning and analysis in support of the growth strategy. The role will involve responsibility for systems’ maintenance and development, business process improvements and building/facilities management of the offices at No.1 Buckingham Place, Victoria SW1.
The role will include (but not limited to):
- Processing and payment of all invoices, expenses; and grants (to individuals and training providers), ensuring appropriate approvals, accurate and compliant filing and storage on internal systems
- Raising of invoices and liaison with suppliers, including debt collection, as required
- Building/facilities/utilities management relating to QEST’s status as Freeholder and Landlord of the premises at No.1 Buckingham Place
- Processing of all invoicing and recharges relating to QEST’s role as Freeholder and Landlord, including rent, service charges and other services including insurance, utilities, IT and telephony
- Processing and reconciliation of bank transactions, with regular reporting to the CEO on cash status and projection
- Management of payroll and pension arrangements (with the payroll provider)
- Production of monthly management accounts for review by the CEO and Treasurer, including full written commentary on any variances, as necessary
- Preparation of financial papers, including analysis, for quarterly review of the Finance Sub-committee; and quarterly meetings of the Trustees’ Board
- With the CEO, preparation of the Annual Budget for approval by the Trustees’ Board (December)
- Preparation and management of year end accounts and processes, including liaison with auditors, as required
- Production of all income and expenditure and balance sheet accounts, journal adjustments, including accruals and pre-payments
- Preparation and filing of company tax returns, liaising with HMRC and auditors, as required
- Filing of Accounts with Companies House and the Charity Commission; as well as any changes to Directors (Trustees), and other legal and statutory requirements (eg Confirmation Statements) as required
- Undertaking of ad hoc project work, including evaluation of current business processes and practices relating to the finance function, and recommending and driving improvements
The Queen Elizabeth Scholarship Trust is a charity that transforms the careers of talented and aspiring makers by funding their training and education
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a Director of Operations to join a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos. As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US. This role is hybrid and candidate can choose to base in London or Hong Kong.
We are seeking a hands-on, seasoned, and globally-minded leader to serve as the foundation’s Director of Operations (DO) as the institution continues to evolve and develop other vehicles fit for its mission and activities.
Role
As Director of Operations, you will be a key member of the foundation’s leadership team jointly responsible for strategic planning and overall management of the institution to ensure organisational health and the fulfilment of the foundation’s mission. You will report to the Executive Director (ED).
Director of Operations Responsibilities
— The responsibilities of the Director of Operations will include, but are not limited to:
Finance
- Maintain best practice of internal and external controls and reporting according to accounting, audit and tax standards for international non-profits and foundations including segregation of duties, security and integrity of data and records, and approval protocols.
- Manage cashflow and liquidity requirements in coordination with the family office.
- With the ED, orchestrate an annual organisation-wide planning and budgeting process.
- Ensure effective expense control, tracking, reporting and forecasting.
- Oversee and upgrade as necessary accounting functions, policies, procedures, and systems (accounting, accounts payable, payroll, fixed assets, expense reporting)
Legal and Regulatory
- Coordinate with Grants Managers, the family office, and other professionals as appropriate, in regard to compliance, disbursements, and reporting of grants according to the standards of relevant jurisdiction(s).
- Ensure that all organisational policies, procedures and practice are compliant with applicable labour, employment, tax, immigration, and business registration laws and regulations in applicable countries or jurisdictions.
- Maintain and acquire as appropriate registrations, permits, and documentation in countries as required by foundation activities and/or employee or contractor location.
- Oversee all contracts and their compliance with appropriate regulations and laws.
People and Culture
- Ensure clarity, equity, and harmonisation of policies (HR, travel and expense), compensation and benefits for staff (employees and consultants) across geographies and tax and legal jurisdictions.
- Oversee policy and practice for personnel including recruitments, hires, orientation and on-boarding, terminations, probation, performance evaluations, human relations and conflict management.
- Foster an institutional culture of transparency, accountability, and collaboration while ensuring organisational effectiveness.
Grants Management Oversight
- With the ED and Programme team, oversee the full cycle of grant making including budgeting, projections, programmatic and compliance reviews, payments, grantee reporting and evaluation of outcomes.
- Support Grants Management System (GMS) Systems Administrators as needed, in identifying, prioritizing, and specifying new features and functionality for the GMS system.
Information Technology
- Strategically manage information systems and IT platforms to support this almost 100% virtual, globally spread out, and highly mobile organisation.
- Ensure core systems are robust, available, and accessible to staff in all locations as appropriate.
Risk Management
- Ensure appropriate and adequate insurance policy acquisition and management needed across the institution and oversee ongoing policy management for adequacy of coverage, renewals, and financial considerations (includes liability, worker’s compensation, travel etc. across geographic areas).
- Oversee health and safety policy and procedures across staff locations and during travel.
- Coordinate business continuity policies and procedures.
Staff Management and Mentorship
- The Director of Operations currently has oversight responsibilities for the following functions:
- Finance & Operations Manager
- Grants Manager team
- GMS System Administrators
- Human Relations Manager and International Accountant
- Manage relationships with outsourced tax, payroll processing, and legal resources in various jurisdictions.
- Evaluate and evolve staffing structure and skills to support institutional needs and priorities.
Other duties from time to time, as needed.
Subject to prevailing travel regulations and where the final candidate is located, this position may require periodic international travel to the United Kingdom and/or to Hong Kong.
Qualifications
— The successful Director of Operations candidate will likely reflect much of the following profile:
Essential
- Bachelor’s degree and preferably relevant graduate degree (MBA, MPA or equivalent) or comparable experience.
- At least 10 years senior management experience including international operations and finance responsibilities, with an international grantmaking foundation or non-profit organisation or equivalent. Previous COO, CFO, or equivalent experience desirable.
- International living and/or working experience including in the Global South; familiarity with the complexities of operating remotely and under different jurisdictions.
- Specific experience in leading through growth, infrastructure building, and/or change.
- Cross-cultural and cross-disciplinary in understanding and perspective, and proven ability to work collaboratively and effectively in a team of diverse roles, experiences and backgrounds.
- Experience building an inclusive intercultural environment where staff of all backgrounds and abilities can thrive.
- Extensive background in international operations, finance, grants management, and IT.
- Proven skills in systems and process design and implementation.
- Self-sufficient and comfortable working remotely.
- Hands on, with ability to operate tactically as well as think strategically.
- Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
- Pleasant and effective communication skills, written and oral. (English is our working language.)
- Cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees and staff.
Desired
- Fluency in a second language with preference for dominant languages of one of our working regions (e.g., French, Portuguese, Bahasa, Thai, Lao, Burmese).
- Knowledgeable about trends in technology, hardware, and software. Interested in taking advantage of new technologies that will help foundation staff be more productive and our work more effective.
- Willingness and ability to challenge the status quo creatively and productively
- Familiarity with investment concepts and strategy
- We have a preference for someone who can be based in Hong Kong but are happy to review any exceptional candidates.
Alongside this we will value applicants who are:
- Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
- Humble, recognising humanity’s place amongst all living creatures on this one planet.
We pride ourselves on being diverse and inclusive.
TO APPLY FOR DIRECTOR OF OPERATIONS
Please submit a cover letter of interest outlining your relevant experience and financial requirements with a resume us. Review of credentials will begin immediately. We seek to have someone in place by August 2024.
The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.
Matching talents to fulfil roles in sustainability organizations, including nature conservation, holistic education and wellness in Asia and the U.K.
Kentown Family Support Worker
2 Positions Available to Cover Blackpool and Surrounding Areas or Cumbria and Surrounding Areas
Total Reward: £21,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.
Rainbow Trust is looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.
Reporting to the Kentown Project Lead out of our out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness
What we’re looking for:
- An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
- A warm, inclusive approach to achieving goals quickly and correctly
- Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
- Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
- A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
- A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be and feel a valued member of a high performing organisation.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Interviews will take place via Microsoft Teams or in person. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies Two-Star rated organisation.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Events and Fundraising Executive will play a crucial role in the design and delivery of the Lady Garden Foundation’s varied annual calendar of fundraising events which include charity lunches, brand collaborations and our bi-annual Gala Evening, This role is unique, from the breadth of responsibilities, to the ownership it allows for an individual to flourish and grow in their role.
We are looking for a confident, outgoing individual, comfortable in managing competing priorities and who is able to work collaboratively with a wide range of stakeholders. The successful candidate will be energetic, flexible and reliable in their day to day activities, have a keen eye for detail and excellent writing and organisational skills. In return we offer a role in a growing, enthusiastic, fast moving team and the opportunity to make a real difference.
Responsibilities and Duties
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Support the management and delivery of fundraising events including multiple major donor events, challenge events, brand collaborations and others as required.
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Stakeholder management (charity co-founders, trustees, guests, donors and sponsors) relating to the fundraising events
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Liaise with external events and related suppliers to ensure LGF team and co-founder needs are aligned
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Responsible for managing communications to guests, participants, attendees, manage enquiries and volunteers
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Data management of donors across all events in CRM (Donorfy)
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Undertake admin and clerical tasks - e.g. mailings, send outs, phone/email enquiries etc…
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Alongside the Communications and Awareness officer provide copy and update for the events section of the website
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Manage event equipment and stock
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Attend events when required, including occasional weekends and evenings and provide support to the wider team when required.
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Support with marketing activities of events including social media and email campaigns
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Support with capturing content for the Lady Garden Foundation’s social media sites - Instagram, Facebook and Tiktok (possibly Twitter) as well as website, including support with writing blogs, posts and multimedia content
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Awareness and research of key health issues and updates in the gynae arena (general)
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Awareness and research of activity from other charities within the sector (general)
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To undertake other duties across the Lady Garden Foundation that may be required.
Qualifications and Skills:
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Excellent organisational skills and attention to detail
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Strong IT skills including Microsoft Office
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A good understanding of the charity landscape including Fundraising Regulations
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Effective diary management including your own
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Ability to manage multiple activities at one time including direction from multiple individuals
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An understanding of women’s health issues and the gynae landscape including the five gynaecological cancers.
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Excellent communication and presentation skills
Person Specification:
This is a front-facing role and the post holder will need to identify and exhibit behaviours which promote our values and purpose. The right candidate will demonstrate a flexible approach, and an affinity and empathy with our charity:
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Animated and enthusiastic
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High energy and reliable
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The ability to work independently and as part of a larger team
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Ability to use initiative and work positively and independently
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Strong attention to detail and accuracy in all areas of work
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Demonstrable time management skills
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Passion for our cause
Desirable Skills:
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Some event industry and charity experience
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Experience of using the Microsoft Office suite software
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Confident using MS Teams, Zoom and similar platforms (preferred)
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Experience of using CRM software
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Confident in sharing ideas and knowledge
Equality, Diversity and Inclusion:
The Lady Garden Foundation recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage applications from people of all backgrounds and lived experiences.
Are you an experienced finance professional with a passion for non-profit work? War Child UK is seeking a dedicated Senior Finance Manager for a 12-month fixed term contract to oversee our month-end, budgeting, and forecasting processes. You will support our UK Finance team and consolidate management accounts and budgets at the group level. This role is perfect for someone with UK non-profit and ideally international experience, who can partner with budget holders to provide valuable insights and advice.
Key Responsibilities:
- Provide budget holders with timely, accurate financial information and support informed decision-making.
- Lead the monthly financial accounting and management accounts process.
- Oversee the quarterly reforecast process and consolidate submissions.
- Prepare tax and regulatory returns for HMRC and other entities.
- Manage treasury functions, including cash flow forecasting.
- Support month-end processes and improve income reconciliation.
- Enhance system administration and improvements.
- Offer technical accounting support across finance teams.
- Build strong relationships with stakeholders and provide relevant financial advice.
- Strengthen the financial capabilities of our managers and ensure compliance with financial policies.
- Assist the Director of Finance & IT with the annual statutory audit process.
- Liaise with finance teams across the War Child Alliance for aligned processes.
- Uphold our culture and values, fostering respectful relationships and contributing to a safeguarding-compliant environment.
More information about the responsibilities and expectations for the role can be found on our website. We look forward to receiving your application.
We recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with our employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, occasional working from home and compressed hours.
Join us and be part of a team dedicated to ensuring a safe future for every child affected by war.
We are driven by a single goal – ensuring a safe future for every child affected by war.
The client requests no contact from agencies or media sales.
Hybrid working with regular travel to our London Bridge Office
What the job involves
Join our dynamic People and Culture team as Head of People - Learning, Engagement, and Experience! In this strategic role, you'll provide leadership across Prostate Cancer UK, focusing on people and volunteer experience with a people-centred approach. You'll help develop and deliver inclusive, dynamic people development and culture strategies to drive employee engagement, upskill our people, and manage internal and volunteer communications, ensuring our continued growth.
You'll lead teams specialising in learning, engagement, and volunteer experience. You'll develop and ensure the successful implementation of a learning and development strategy that aligns with the strategic and operational capability needs of the charity. You'll design and deliver a series of interventions that develop our senior leaders, colleagues, and volunteers, enhancing our capability to deliver our strategy. You'll continuously review and evaluate People Experience and Culture activities to ensure they remain relevant to changing organisational needs and are aligned with other support functions and operational strategies.
Directing the development and implementation of a strategic internal communications plan, you’ll ensure all colleagues and volunteers are connected to our work, reinforcing our values and culture. You'll own the cycle of gaining feedback from colleagues and volunteers and drive the action planning process to ensure that progress and improvements are achieved.
Working across Directorates, you'll ensure a consistent people and volunteer experience. You'll guide the design and management of systems and processes that deliver a great experience, ensuring all interventions are measured and evaluated effectively, building learning into subsequent activities.
You'll coach and develop your team to achieve fantastic results and progress their skills and capabilities. Additionally, you'll build strong collaborative working relationships across our senior leadership team and work with an in-depth network of external suppliers and partners to support the delivery of our work.
What we want from you
An experienced people leader, you’ll have a proven track record of developing and delivering impactful People Experience and Culture strategies, including learning and leadership development interventions, ideally within the charity or not-for-profit sector. You're both a strategic and operational thinker and leader, able to articulate clear aims and rationale to shape longer-term plans and see them through to operational delivery.
With experience in leading strategic internal communications, you're attuned to the changing world around us and understand how this could enhance or derail our People strategies. Passionate about organisational development, you’ll have a solid understanding of the employee lifecycle and can demonstrate your contribution to developing culture and improving people experience as well as volunteer experience interventions.
Your exceptional interpersonal and communication skills allow you to operate and manage comfortably in a multicultural and multistakeholder organisation. As a natural relationship builder, you’ll work collaboratively, balancing operational and strategic responsibilities. You're also at ease presenting to the Leadership Team or the Board. You're someone who easily connects with people from a range of backgrounds, putting our people at the heart of everything you and your team do.
Ideally, you hold a recognised qualification in organisational development, learning and development, or human resources (CIPD), or an Internal Communications accreditation (IoIC accredited Diploma or CIPR diploma), or equivalent work experience.
These are the skills and types of experience you’ll need for this role – but we know skills and experience can be developed. If you think you can do most of this, and are excited by our work, we want to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.
It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.
We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) and view our ‘How to apply’ section on the website advert sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Monday 15th July 2024. Applications must be submitted by 12:00 noon UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 22nd July 2024. Please note there will be a two-stage interview process for this role.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a Supporter Care Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the Fundraising Team, this role is responsible for providing exceptional supporter care to our donors and fundraisers, ensuring accurate record keeping and reporting, and supporting various income streams for the charity including individual giving and community fundraising. It is an important role within the Fundraising and Communications Department, which is responsible for raising the profile of the organisation and the experiences of those we are here to help, and mobilising support to the cause.
This role will help acquire and steward existing and prospective supporters, including individuals, schools and faith groups taking part in fundraising events and activities, as well as one-off and regular donors. It will ensure people receive an excellent supporter experience, so that both they feel valued and informed about the impact they are making.
Salary: £28,080 - £32,240 annual salary
Contract: Permanent
Hours: 37.5, Monday to Friday
Location: Canning Town/Hybrid
Other responsibilities include
Supporter Experience
- Be the first point of contact for all fundraising enquiries, providing information, support and materials quickly and efficiently.
- Ensure that supporters receive timely and relevant charity updates and thanks, and that all scheduled communications add value to the relationship.
- Assist in organising acquisition and donor care events (in-person and online), showcasing the service and encouraging a deeper connection to the cause.
Fundraising Administration and Best Practice
- Manage and update supporter records and report on fundraising activity and performance.
- Work with the Fundraising and Finance Teams to process donations and reconcile fundraising income.
- Prepare supporter data analysis reports to support planned activity.
- Assist with fundraising, marketing projects, and campaigns.
- Ensure activity and communications meet fundraising best practice, as well as our brand guidelines and organisational values.
- Ensure supporter data is handled sensitively and in line with data protection and our privacy policy.
- Keep up to date with fundraising best practice and legislation.
- Maintain a comprehensive knowledge of the organisation’s service provision and impact.
Community Fundraising and Individual Giving
- Lead on relationships with existing community supporters, including fundraisers, schools and faith groups, ensuring an excellent supporter experience.
- Help to identify opportunities to grow our community of supporters, and plan engagement initiatives and events that raise the profile of the organisation and lead to increasing levels of public support.
- Work with colleagues to acquire new supporters using a planned process of cultivation, conversion and stewardship.
- Support the Senior Individual Giving and Legacies Officer and Senior Philanthropy Officer to develop and implement campaigns and donor journeys.
Volunteering and Gifts in Kind
- Work collaboratively with volunteers and the Community Partnerships Team to ensure adequate support for fundraising activity and outreach opportunities.
- Work collaboratively with the Facilities Team to maintain and develop our food donation programme.
General
- To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
- To undertake such other duties within the competence of the post holder which may be required from time to time.
About you
Experience and skills
- Experience in an administrative role
- Excellent IT skills, working with a variety of systems including Microsoft packages and databases
- Strong planning and organisational skills including personal self-management, work administration, reporting and follow-up
- Understanding of the principles of and being passionate about supporter care
Abilities
- Communicate effectively, verbally and in writing, to internal and external stakeholders
- Build strong working relationships with supporters of all levels
- Work in a logical, organised manner with a high level of attention to detail
- Able to multi-task and be comfortable working as part of a small team, as well as independently
Personal qualities
- Proactive individual with a positive attitude who can work collaboratively across teams to achieve excellent outcomes
- Focused and results driven, with a readiness to seize new opportunities and source new ideas
- Creative and lateral thinker with a flexible attitude to changing priorities and environment
- Commitment to advancing mission and values of Your Place
- Willingness to work outside of normal office hours if and when required
Desirable criteria
- Experience working in fundraising environment
- Experience using a supporter database
- Knowledge of Code of Fundraising Practice, and fundraising laws and regulations
- Strong interest in working for a homelessness charity
- Committed to continuing professional development
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
As Supporter Care and Reception Officer, you will be responsible for a broad range of tasks within the team, including a high level of customer service through all channels of communication while building and maintaining relationships. You will be responsible for donor processing and daily office functions such as administration support, post management, and data processing.
To be an excellent Supporter Care and Reception Officer, you will need:
- Experience working in a customer service environment
- Experience processing donations
- Excellent communication and interpersonal skills
- Excellent IT skills
Salary: £15.00-£18.00 phr
Contract: Temporary
Location: Onsite
Closing date: ASAP
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a team with a bold mission – at Swindon and Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. The Autism Practitioner will work with people across Swindon with Autism and mild to moderate mental health concerns at pre/post assessment stage. Your role is all about providing a collaborative and tailored approach.
What You'll Do:
Collaboration and Efficiency: Work hand-in-hand with other local agencies/organisations to effectively deliver a wide variety of wellbeing support for people with Autism.
Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
We have 3 contracts available 2 x 30 hours and 1 x 17.5 hours per week
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Housing Support Worker to join our homelessness service in Surrey.
£24,939.20 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and prevent homelessness by providing a flexible and individually tailored support package.
Fixed term contract of 9 months.
Hours: Monday to Friday 9am - 5pm, excluding Bank Holidays.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Undertake key-working responsibilities for a caseload assigned by the Manager
Ensure that referrals to the service are managed effectively and in line with the referrals and assessment procedure
Undertake initial and assessments and continuous reviews of support needs and potential risks, and agree levels of support and actions
Create and review support/ action plans for providing appropriate housing-related support based on the assessment and reflecting the services and resources available
Develop and maintain links with key agencies and service providers in the local community
Empower customers to ensure they receive the benefits and services they are entitled to
Signpost customers to support services that can help them address additional support needs such as mental or physical health, employment and education, adult social care, domestic abuse and family support
Encourage and enable customers to pay their rent and other housing-related costs, and to ensure that rent accounts are managed effectively in conjunction with the relevant housing provider
Encourage and enable customers to adhere to all other conditions of their tenancies/ licences, eg maintaining a satisfactory living environment, refraining from anti-social behaviour, allowing access for essential work
Encourage and enable customers to take necessary steps to seeking and preparing for alternative accommodation where maintaining their current housing situation is unsuitable or unviable
Ensure that all safeguarding concerns are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Undertake all administrative work and keep accurate and comprehensive customer records to professional standards
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
Use of own vehicle
IT and functional skills
Positive attitude and can-do approach
Resilience
Flexibility
Good communication skills, written and verbally
Desirable:
Experience working in homelessness, housing or support/care
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Secret World Wildlife Rescue (SWWR) exists to relieve the suffering of British wildlife, to encourage respect and tolerance for wildlife and to further its conservation. SWWR strives to do this by:
· providing a public rescue, rehabilitation, and release service for injured, sick and orphaned wildlife.
· providing a learning and outreach programme, public education, and access to a unique wildlife experience.
· disseminating information and data, delivering professional training, and helping conservation projects, to improve knowledge and raise standards of wildlife care across the UK.
To maximise the potential funding available for Secret World Wildlife Rescue (SWWR), particularly through obtaining grants from trusts, foundations, local authorities and other sources.
This role will also be responsible for enhancing the reach and value of legacy fundraising at SWWR and building strong relationships with corporate supporters to help secure the financial sustainability of the Charity.
Our Fundraising Manager is responsible for planning and preparing all fundraising and grants working alongside all departments to ensure projects are fulfilled from inception to fruition. The post holder takes care of medium- to long-term activities, budgeting, planning and strategy, as well as being responsive to emerging opportunities and adapting to change. The Fundraising Manager is also the main point of contact for new and existing supporters, providing support and stewardship to the amazing individuals and organisations who want to help wildlife.
Alongside the above, the Fundraising Manager will also provide support to the current fundraising personnel and activities at SWWR, coordinating and supporting a range of tasks and functions to aid in the smooth running of the Charity.
Fundraising is integrated into every part of SWWR’s operations. The Fundraising Manager works closely with colleagues in Education, Retail, Events, Finance, Volunteering, and Wildlife Care to understand their needs and provide support to aid in the smooth running of the Charity.
SWWR’s annual operational costs are approximately £900,000. The majority of funding is raised through supporter donations, fundraising events, trading activities and legacies.
Main Responsibilities:
1. To develop and implement an agile fundraising and external relations strategy.
2. Maintain a diverse range of income streams
3. Bid Writing & Reporting
4. Legacy fundraising
5. Corporate relationships
6. Supporter engagement
Employee Benfits:
- SWWR provides a workplace pension to eligible employees
- Employee Assistance Programme,
- eLearning opportunities
- Staff discount scheme
- Free parking
• Provide a rescue service caring for sick, injured, and orphaned wildlife. • Rehabilitate the animals in our care and return them to the wild.
The client requests no contact from agencies or media sales.
Reporting to: Finance Manager
Annual leave: 28 days (Plus public holidays)
Probation: 3 months
Purpose of the role: Assisting the Finance Manager in financial matters.
Principal accountabilities :
- Purchase Ledger – from receipt to payment, coding, posting on QuickBooks and gaining authorisation on invoices
- Process staff/volunteer expenses claims
- Supplier payment runs
- Communicate with suppliers, reconcile statements, and promptly resolve enquiries
- Maintaining and reconciling of the purchase ledger and assisting with sales ledger on QuickBooks
- Sales invoicing and cash allocations (non-rental)
- Posting of venue hire invoices/refunds re online transactions
- Issuing customer refunds
- Assisting with monthly control accounts reconciliation
- Banking cheques
- Managing company’s Petty Cash
- Keep precise financial records using QuickBooks, Excel, and other databases
- Carrying out weekly and monthly bank and PayPal reconciliations
- Monthly reconciliation of QuickBooks and SalesForce and timely close
- Working on ad-hoc projects
Skills and experience
ESSENTIAL:
- Excel (intermediate)
- Excellent working knowledge of QuickBooks software
- AAT qualified or qualified by experience
- Working towards AAT, CIMA, CIPFA, ACCA qualified or finalist. Support will be given towards professional studies and specific trainings
- Good analytical and reconciliation skills
- Exceptional accuracy and keen attention to detail
- Good interpersonal skills and ability to support a significant finance function
- Team player with excellent communication skills
- Ability to cope under pressure in a fast-paced environment, organised and able to use own initiative
- Minimum of 2 years' experience of working in an accounts department within a charity or small organisation
DESIRABLE:
- Intermediate accounting knowledge
- Intermediate reporting skills
- Knowledge of booking and operational systems such as Stripe/Just Park/Skedda Platforms
MARKETING PLANNING MANAGER
Salary: £38,000 - £42,000 per annum
Reports to: Senior Marketing Strategy & Planning Manager (Paid Media)
Department: ?Marketing, Fundraising & Engagement
Contract: 2 year fixed-term contract
Hours: ?35 hours per week (we are open to Compressed Hours)
Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)
Closing date: Wednesday 17 July 2024, 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
??We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you. ?
We have an exciting opportunity for a highly organised marketeer to join Cancer Research UK's Marketing Planning Team to play a key role in supporting our audience-led marketing strategy and planning function. Using your integrated marketing expertise, you will take a centralised view across our marketing, audiences, channels, and performance to ensure all activity is insight led, balanced, well-timed and has maximum impact. This is your chance to support the delivery of high profile and impactful campaigns, helping to bring everyone closer to our purpose, transforming Cancer Research UK into an influential and impactful force in society, inspiring audiences to help us beat cancer.
You will act as a central point to consult closely with marketing agencies and internal stakeholders on campaigns and activity to ensure optimal strategic alignment and fully integrated planning. You will also support the annual marketing planning process in setting overarching marketing objectives, key performance indicators, forecasts, and budgets, translating these into an all-channel strategic brief for the cross-portfolio marketing plan, alongside campaign briefs. To be successful you must have a strong understanding of fully integrated end-to-end marketing campaigns and enjoy working with a range of stakeholders across a wide variety of projects.
What will I be doing?
Supporting the annual marketing planning process in setting overarching marketing objectives, key Performance Indicators, forecasts and budgets; translating these into an all-channel cross-portfolio marketing plan
Consulting with agencies and internal teams on paid marketing campaigns and activity to ensure optimal strategic alignment and fully integrated campaign planning across, audiences, channels and products
Working closely with the Commercial and Operations function to support the end-to-end marketing workflow including and managing key stakeholder and agency/supplier relationships
Working closely with the Marketing performance team and wider marketing teams to gather actionable insight and learnings from past campaigns
Analysing campaign results, evaluating performance against targets while spotting opportunities to optimise activity, innovate and increase efficiency
Taking a future-facing view of marketing trends and developments as well as competitor activity, the consumer landscape and data insight to ensure Cancer Research UK's marketing and communications stay ahead of the curve and are data and insight driven.
What skills are you looking for?
Strong understanding of paid media channels; Audio Visual, Out Of Home, Digital with a particular focus on Paid Search and the role of the different channels in integrated campaign planning.
Excellent project management and communication skills with experience of managing and improving priority workstreams involving multiple teams and stakeholders.
Media planning expertise and experience delivering multi-channel marketing campaigns across a broad portfolio.
Experience of leading communications to manage and motivate suppliers and agencies to drive maximum value from relationships.
Relevant experience of building positive working relationships and influencing others and working effectively as part of a matrix team.
Commercially aware with budget management experience.
Awareness of direct marketing channels and their role in the end-to-end marketing journey.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively