Team Leader Jobs
At Social Finance, we work to improve the lives of people and communities in the UK and across the world. Our mission is to take innovation to scale – shifting the way whole systems work to achieve lasting and widespread change. We are all united in our passion for making the world a fairer place.
Since we started in 2007, Social Finance has helped to pioneer programmes that improve outcomes in complex and enduring issues in society. Our innovations, including the social impact bond model, have mobilised more than £500 million globally. We have sister organisations in the US, Israel, the Netherlands and India and a network of partners across the world.
We are recruiting a new Chief Financial Officer to join our leadership team, working closely with our Board and leadership team colleagues to provide ongoing advice and insights on the financial health and sustainability of the organisation, ensuring that we are best placed as an ambitious non-profit enterprise to take advantage of new opportunities that become available to us in the future. Overseeing a small team, you will drive continuous improvement of our finance function, as well as work across the organisation to build even greater financial awareness and accountability as we continue to grow. As CFO, you will also contribute to the wider business strategy, as well as having oversight of our risk management, IT and Information Governance functions.
To be successful in this role, you will be a chartered accountant with excellent strategic finance skills gained at a leadership level, including substantial prior experience in P&L management, financial modelling and project accounting in a fast-paced environment. You will also bring strong controls and governance experience, with an understanding of what good looks like in finance. With exceptional relationship building skills, you will be a trusted advisor to staff at all levels and confident in presenting to influential internal and external stakeholders. While we welcome candidates from all backgrounds, we are particularly interested in those who bring blended sector experience across commercial and social enterprise or charity settings. Experience of working in a project-based or consulting environment is also beneficial, especially with organisations that work closely with the public sector.
We are passionate about building a diverse, inclusive team and we particularly welcome candidates from diverse backgrounds who are committed to putting equity, diversity and inclusion at the heart of our ways of working internally and externally. We value inclusive, inspiring leaders who bring high degrees of diplomacy, empathy and compassion to their work, with an appreciation of how to empower others.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please email Mark Crowley or Natalie Sanders at Tall Roots.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in Essex. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering Essex. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays, pro-rata for part time colleagues
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; 09:00 on 30 September 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
NB:
If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Refugee Council – Stewardship and Events Manager
Location: Stratford, London (hybrid of home working and 1-2 days per week in Stratford Office)
Salary: £43,824-£48,063 (depending on experience)
Contract: Permanent, full-time hours
Refugee Council is seeking a Stewardship and Event Manager to lead on excellent stewardship and events at the charity.
Refugee Council is a leading charity supporting refugees and people seeking asylum to rebuild their lives in safety here in the UK. Providing practical, hands on support, their award winning services include welcoming refugees into local communities across the country, providing specialist children’s services – with a particular focus on refugee children who arrive here alone, helping people to navigate the asylum system, and supporting people to access housing and employment. Evidence from services is then used to also inform the charity’s leading policy and influencing work, including campaigning for a fairer and kinder refugee protection system. The charity works with more than 14,000 men, women and children every year.
As a result of growing need and increasing interest in Refugee Council’s work, the charity has ambitious plans to make a leap in impact, with investment in their Philanthropy Team to raise increased funds from key high value audiences.
This role will be a critical part of the Philanthropy & Partnerships management team and represents a brilliant opportunity to support the growth and development of our major donor, trust and statutory and corporate partnerships portfolios.
Working with key stakeholders from across the organisation, the postholder will play a lead role in the development and delivery of an ambitious stewardship and events programme, offering a range of activities to engage and inspire supporters, and ensure that they are connected to, and inspired by, the work of Refugee Council.
The successful candidate will have experience in developing a special events programme to support cultivation and income generation, as well as of developing engaging and relevant donor and prospect communications. They will also have experience of leading on the conceptualisation, planning and delivery of a range of event types, from small, intimate dinners to large receptions and be adept at creating and managing a monitoring and evaluation framework to track activity and apply lessons learned to future activities. They will also be comfortable working with senior leaders within Refugee Council, as well as corporate leaders, parliamentarians and other influential people, alongside having a sound understanding of the principles and impact of exemplary stewardship and cultivation of supporters and prospects.
Refugee Council will provide the most moving and diverse case for support. Cases that encompass innovative external affairs campaigns aimed at engaging policy makers and the public.
Refugee Council knows that step change takes time and planning, and they have put together a plan for growth that is ambitious but is also realistic and allows time for development and engagement. This plan also includes recruiting prospecting, stewardship, and communications expertise, so that growth is supported, planned and achievable.
This is an exciting opportunity to join a dynamic and ambitious team recently shortlisted for Fundraising Team of the Year at the 2023 Third Sector Awards, and working with the Third Sector 2023’s Frontline Service Team of the Year, as well as contributing to the transformation of the experiences of refugees seeking protection in the UK.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
CLOSING DATE: Monday 14th October, 9am BST.
Job Title: Stalking Advocate
Location: South West London 2 days a week, 3 days from home
Salary: £14-£19 per hour
Hours: Full time - 35 hours a week
Job Overview:
We are seeking a passionate and skilled Stalking Advocate to join our team. In this role, you will provide expert advocacy and support to individuals experiencing stalking, managing a caseload of 20-25 clients. You will be responsible for delivering robust risk assessments, devising safety plans, and providing information on stalking legislation, all while working closely with relevant agencies to ensure the highest standard of service.
Key Responsibilities:
- Deliver comprehensive risk assessments and safety plans for victims of stalking.
- Provide expert advice and guidance on stalking-related legislation.
- Manage a caseload of 20-25 clients, ensuring each client receives tailored advocacy support.
- Conduct initial assessments, develop support plans, and work with relevant agencies to deliver comprehensive care.
- Maintain accurate, confidential records using our case management system.
- Adhere to high service standards and comply with all policies and procedures.
- Identify and maintain appropriate boundaries in client interactions, referring to other services as needed.
- Stay informed on the latest developments in the violence against women and girls (VAWG) sector.
- Proactively develop professional skills through reading, training, and attending relevant courses.
Other Responsibilities:
- Be an ambassador for the organisation, representing its mission, vision, and values.
- Participate in team meetings, supervision sessions, and training, contributing to the ongoing development of the team.
- Support operational team leaders with additional tasks as required.
- Adhere to all organisational policies and procedures.
Essential Requirements:
- Experience in providing advocacy support, ideally within the VAWG or stalking sector.
- Knowledge of stalking legislation and an understanding of safety planning and risk assessments.
- Strong communication and interpersonal skills, with the ability to manage a diverse caseload.
- Commitment to maintaining high standards of confidentiality and professional boundaries.
- Ability to work independently and as part of a team.
Join us in making a difference in the lives of stalking victims!
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
We are delighted to be launching the Social Impact Fast Track, a two-year career and leadership development programme which will enable you to develop as a future leader within consulting and evaluation in the education sector.
About ImpactEd Group
ImpactEd Group supports education and purpose-driven organisations to maximise their potential. We do this by helping our partners to be consistently impactful and operationally sustainable. ImpactEd Group is made up of ImpactEd Consulting and its specialist practices, ImpactEd Evaluation, ImpactEd Philanthropy and our most recent practice ImpactEd Data and Artificial Intelligence. Drawing on our domain expertise and technical skills in these areas, ImpactEd Group aims to be the first port of call for leaders across the education ecosystem. Since being founded in 2017, ImpactEd Group has worked with thousands of schools and hundreds of organisations, serving more than a quarter of a million pupils annually. Our strategy commits to systemic impact by helping our partners to make better decisions. We also empower our team to make decisions on behalf of the organisation as part of our aspirations for employee ownership.
About the programme
As well as a commitment to the organisations we work with, we have a commitment to our people and developing the next generation of leaders within the social impact, consultancy and evaluation sectors. We are excited to launch our two-year career and leadership development programme which will provide an opportunity to work within, and rotate between, our organisational practices.
We are delighted that you are interested in joining the Social Impact Fast Track. In the first year of your programme you will join the team as an Analyst and, subject to successful completion of year one, in year two you will progress to Senior Analyst. During your two-year programme you will work within at least two of our organisational practices. You will work directly with our partners, understanding their needs and supporting them to maximise their impact. During the programme you will also lead pro-bono projects for our corporate social responsibility partners.
In addition to gaining experience with our partners and within our teams, you will undertake a structured learning and development programme which includes mentoring from one of our Group Directors, and regular learning and development sessions including a dedicated professional development budget. Between years one and two you will receive a two-week paid break and a budget of up to £1500 to complete a research project on ‘Impact and Sustainability’ and report your findings back to representatives of our Group Board. You will also have the opportunity to have a two-week placement in one of our partner organisations, to help you develop your professional skill set. At the end of the programme we expect a number of participants to apply for and progress into our Officer and Manager roles, or look to secure positions with our partners or other like minded social purpose organisations.
This programme is an opportunity to work within a growing education-focused social enterprise and contribute to directly supporting our social purpose organisations. This programme is open to applicants from a range of backgrounds, whether you are a recent graduate, returning to work or looking for a career change.
We are excited to launch this programme and we look forward to receiving your application.
You can view the full information pack for this opportunity here. The information pack includes:
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A breakdown of the two-year programme
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Learning and development opportunities
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The role and person specification
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Details of the application process
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Details of the pay and benefits associated with this opportunity
We have a rolling application process and our next application review point will be on 21st October. Please submit your application by 23:00 Sunday 20th October.
The client requests no contact from agencies or media sales.
Mission Aviation Fellowship (MAF) is a Christian mission organisation using light aircraft to deliver help, hope and healing in over 25 countries. For more than 75 years, MAF aircraft have been overcoming inaccessible terrain transporting mission and development agency staff, delivering urgent aid and medical supplies to transform the lives of remote and isolated communities.
Our communications team is privileged to identify and showcase stories of the need and our impact. Following an internal staff move, we are seeking a new member to join our high-performing team. You’ll be helping to produce material to inspire and encourage our wonderful supporters and to help us reach both new and existing supporters.
We are looking for someone who is as enthusiastic as they are accurate, and as creative as they are canny. You may be just starting out on your career, or you may already have a few years under your belt, but if you are:
- Looking to be part of an organisation which is making a big difference in some of the world’s poorest communities,
- In possession of outstanding writing and organisational skills, and understand the importance and potential of social media,
- Able to handle complex and competing priorities with a smile
We would like to hear from you.
Responsibilities
Administrative support:
- Assist the Production Manager with mailing specifications, collating internal information, creating purchase orders, and related administration.
- Support the Media Manager in arranging regional coverage for overseas staff in the UK.
- Provide administrative, planning, and organisational support to the Head of Communications and other team members.
- Administer and curate the archive of MAF documents.
- Work with the HR team to collect and store data processing consent forms.
Scheduling and Planning:
- Update and maintain the organisation’s print and digital communications schedule in collaboration with audience managers.
Content Creation:
- Contribute to digital communications including website content and social media.
- Assist in creating monthly print and digital communication documents at design and proofing stages.
- Support design tasks such as picture editing and layout.
- Create subtitles for digital content.
- Participate in creative idea and planning sessions
Updates and Research:
- Monitor staff blogs for potential stories and produce a weekly roundup of social media posts.
- Monitor external websites and news sources for relevant stories and brief teams accordingly.
- Provide research support as required.
Media Library Management:
- Upload and remove media assets, ensuring accurate metadata and compliance with MAF procedures.
- Support staff with acquiring and transferring assets from overseas programmes.
- Contribute to the continuous improvement of the media library.
The full job description can be seen here.
Qualifications, Skills & Experience
Highly desirable Qualities
- Communications related or administration qualification
- Experience of working in a Christian organisation or charity environment
- Administration experience
- Experience of working within a communications environment
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Proficient in a video editing using Photoshop
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Proficient in design software such as InDesign
Essential Qualities
- Educated to degree or experience of an office environment either through direct work experience or voluntary placements
- Experience of team working
- Proficient skills in Microsoft applications, including Excel
- Proficient in social media
- Able to communicate positively, assertively and sensitively within a cross functional and multi-cultural team environment – internally and externally
- Efficient and organised approach and manage multiple deadlines and priorities and flexibility to respond quickly to changing or competing priorities
- Able to work on own initiative
- Excellent attention to detail
Personal Attributes:
- Committed evangelical Christian, aligning with MAF UK's values and actively participating in organisational activities.
- Emotional resilience, flexibility, and service orientation.
Terms and Conditions
- Location: This is a hybrid role with two days at MAF UK, 1st Floor Castle House, Castle Hill Avenue, Folkestone, Kent, CT20 2TQ. One day per week will be spent at our Operations Centre, MAF International, Henwood, Ashford, TN24 8DH and the other two days can be from home.
- Working Hours: This is a full time role (at least 36 hours per week, with 1 hour for lunch daily unpaid) but requiring some flexibility on the successful candidate to work additional hours occasionally some of which could be outside the normal business hours. Hours should be agreed with line manager.
- Annual Leave: Annual leave entitlement of 22 days per year and 8 paid public holidays per year.
- Pension Scheme: Non-contributory (10% of salary).
- Probation: 3 months (with a one month review)
- Notice Period: 1 months
- Salary: £28,000 per annum
Deadline for applications: Sunday 29th September
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focusses specifically on making staff and volunteers feel cared for, valued and supported.
About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will support the HR Manager with day to day tasks, such as collation of payroll materials, recruitment tracking and maintenance of staff files and records. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the followng information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time Finance Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for an Advocate to join our team in Manchester and Greater Manchester. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain or to already hold, the Level 2 Award in Independent Advocacy with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays, pro-rata
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us via our website for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; 5pm on 02/10/24
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Want to know more about VoiceAbility and the role?
Please follow the link to our website.
We look forward to hearing from you.
NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
A rare opportunity has arisen to join the Governance teams of two local Devon hospices. Hospiscare, the hospice for Exeter, Mid and East Devon, and St Luke’s Hospice Plymouth, are jointly recruiting for a Data Protection Officer.
In this role you’ll play an important part in safeguarding both organisations’ information. Your primary focus will be ensuring compliance with information management legislation and policies, assessing risks and implementing effective controls. You’ll have technical understanding of data protection legislation, together with in-depth knowledge of cyber security principles and risk management.
· Hours: Full-time at 37.5 hours per week
· Location: Based in either Plymouth or Exeter, depending on the postholder’s preference, with onsite working required in both centres and the possibility of some hybrid working.
· Salary: £37,338 - £44,962 per annum (Hospiscare Band 6)
What you’ll do:
· Manage a range of Data Protection and Security processes and protocols to ensure that Hospiscare and St Lukes are both compliant with its statutory responsibilities.
· Produce St Lukes and Hospiscare’s annual Data Protection and Security (DPS) Toolkit submission
· Advise staff across the organisations and deliver training in relation to Data Protection and Security and GDPR.
The successful candidate will be employed by Hospicare (Exeter) and enjoy benefits such as career development opportunities, a supportive and collaborative work environment, Employee Assistance Programme, cycle to work scheme, eye care vouchers, and much more.
· Closing date: Sunday 6 October 2024
· First Interviews: w/c 21 October 2024
Hospiscare is Disability Confident and a Mindful Employer which promotes equal opportunities for all and welcomes applications from all sections of the community regardless of sex, disability or any other protected characteristic.
The client requests no contact from agencies or media sales.
Job Title: Membership and Insight Manager
Job Type: Permanent
Hours: 35 hours per week – Monday to Friday
Department: Membership Engagement Team (MET)
Salary: £38,996 (FTE)
Reports to: Director of Membership and Marketing
Location: Hybrid – FSRH Office (London Bridge) and home working.
Who we are:
The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
Can you help us?
We are seeking a motivated and dynamic Membership and Insight Manager who will respond to and resolve all member enquires and process Membership and Educational applications.
You will have a strong background in Customer or Membership support and have a demonstrable ability to take initiative and offer solutions. You will be able to work collaboratively and communicate effectively with a range of members and staff. You will have a proactive attitude and be able to work efficiently within defined processes.
You will work alongside the MET Director, Education Development Managers and associated teams to ensure that membership support is delivered as follows to:
- Manage a team of dedicated specialists to ensure our membership experience is valued and valuable
- Use insight gained from our range of digital systems to provide business intelligence and improve our member experience
- Drive improvement throughout our processes
- Ensure member enquires are responded to and resolved in line with Quality standards and SLAs
- Ensure members are treated fairly and in line with FSRH values and regulations
- Ensure that all Educational products are processed within agreed SLAS
- Maintain the quality of the service provided
- Create and deliver iterative improvements on the FSRH member contact strategy
You will have:
- A Levels (or equivalent experience)
- Substantial previous experience of strategic redevelopment of a customer contact team from the ground up.
- Substantial understanding of how to utilise a CRM to generate process improvements
- Substantial experience of working customer/ membership support environments
- Excellent product knowledge to support customers using a variety of media and formats
- Understanding of the role of CRM in an organisation and in customer/member experience
- Openness and ability to adapt to new technologies and new ways of working
- A good understand and ability to adopt the FSRH values throughout the role
You will have experience:
- Supporting educational products and member services
- Working within policies and processes and using these to support improved delivery and service
- Working in multichannel support (email, phones, remote, chat etc)
- Using digital platforms, CRMs and Learning Management systems preferably IMIS, Learning Pool (Totara)
- Managing complex cases
- Producing and creating reports
- Working within a professional membership body / higher education / NHS background
- Developing skills and knowledge of less experienced colleagues
We will offer you:
We offer a range of benefits at FSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave day
- Annual Volunteering Day
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Interest free season ticket travel loans
- Enhanced maternity, paternity & adoption pay
- Free eye tests
- Training and development
To Apply
Deadline for applications is 12pm 2 October 2024
Interviews are likely to take place on W/C 7 October 2024
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
Deadline for applications is 12pm 2 October 2024
Interviews are likely to take place on W/C 7 October 2024
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The client requests no contact from agencies or media sales.
Associate Director, Engagement (Major Gifts), UK & Europe
Thunderbird School of Global Management at Arizona State University
£68,000-£75,000
Permanent, Full-Time
Home-based (UK)
Are you a major gifts fundraiser ready for a new and exciting opportunity? Perhaps you want to work for a globally renowned institution, addressing the world’s most pressing needs with impactful solutions?
Thunderbird School of Global Management at Arizona State University is the world’s leading institution for global leadership, management and business education - but it is much more than a school. It is the world’s only truly global and multinational management school, delivering cutting-edge programmes training the next generation of leaders and innovators across the globe.
We are recruiting our new Associate Director, Engagement (Major Gifts), to help shape the future of Thunderbird and ASU in the UK and Europe. As a member of a small but mighty team in the UK, you will work remotely with teams of skilled and dynamic colleagues based predominantly in Phoenix, Arizona, as well as others around the world.
As the Associate Director, Engagement, you’ll have the opportunity to engage with the unique, vibrant global community that is Thunderbird and ASU. You will be fundraising for dynamic priorities such as scholarships, collaborative and impactful programmes, centers, professorships, and more.
This is a chance to be part of an institution that is multicultural, diverse and inclusive, and whose alumni are genuinely changemakers. You will be working for a truly global organisation with an outstanding reputation and almost limitless potential.
Thunderbird is partnering with Constellate Global Talent on this search.
Interested?
The candidate pack and details to contact us for a confidential discussion are attached.
To apply, please send your CV and cover letter via CharityJob or Institute of Fundraising no later than midnight on 2 October 2024.
Please do not apply via the Arizona State University website. No agencies please.
If you would like to have a confidential discussion about the role, please email info (at) weareconstellate (dot) com
Please see attached candidate pack. Applications are by CV and covering letter.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Aga Khan Schools aim to provide high-quality education to students across the Global South, helping them to develop into leaders who can positively impact the people in their communities. Joining our team, the Communications Assistant will be working closely with the Communications Manager and, as a team, they will play a pivotal role in providing communications support and oversight to the Country Communications Leads in the countries that AKS operates in.
The Communications Assistant will be working across a wide range of priority areas, including producing, reviewing and editing communication materials, coordinating the development of communication materials, and supporting the Country Communications Leads. The Communications Assistant is expected to be keen to learn and grow within the team, have excellent writing and coordination skills, proven experience of managing digital platforms, the ability to develop engaging social media content, and multi-task.
The role may include some travel to AKS’ countries of operation.
A role for an experienced Property Manager who wants to make a signficant impact yet work less than full time.The postholder will develop, manage and deliver an ongoing property and estate management plan covering both repair, modernization and a preventative maintenance. The plan will cover the Foundation’s listed heritage buildings as well as its wider houses and estate assets. The postholder will play a pivotal role in the future planning for the uses of the whole site.
Role Purpose
The core aspects are:-
• Leading the property team (including 2 person maintenance team and volunteers) to ensure that regular maintenance and specific projects and programmes of work are resourced and delivered
• Managing the maintenance and conservation of the Foundation’s buildings (Care home, Court, almshouses, Old Hall, Temple House, residential properties and barns) and its wider site including the fabric, building services, engineering systems, utilities, equipment, and grounds.
• Monitoring and reporting on budgeted costs, spend and programme delivery; Preparing and proposing budgets
• Delivering a robust and proactive culture to meet statutory obligations in relation to Health & Safety, maintenance of listed buildings, contract management, etc ;
• Embedding and driving sustainability.
Main duties & responsiblities:
Property
• Oversee maintenance, refurbishment and repair works to all Foundation owned properties;
• Support the development of a property management strategy to maximise income from the properties and an appropriate return on investment; (Note master planners are being engaged),
• Manage the contract with our Estate Management company;
• Ensure that all work is carried out in line with the listing of the buildings concerned and that relevant permissions are obtained;
• Ensure compliance with all relevant legislation, and devise and implement all appropriate policies, risk assessments and procedures
Management
• Manage the Maintenance team, delegating responsibilities, agreeing personal objectives and measuring performance;
• Manage, control and supervise the programmes of conservation, repair, routine maintenance schedules and ongoing refurbishment.
• Prepare forward plan of conservation and maintenance
• Ensure that there is a programme of regular maintenance & service of equipment and machinery on the Temple Balsall site.
• Develop and implement a robust Energy Management Policy.
Stakeholder Engagement, Meetings and Committees
• Report to the Governors (Trustees) via the Master regularly on plans and progress;
• Represent the Foundation to expert property contractors and sub contractors.
Financial Management
• Produce, manage and achieve a realistic budget;
• Ensure value for money and high-quality work from contractors and suppliers, through tenders where necessary.
Contractors, Professional Advisors and External Liaison
• Participate in the selection , appointment and continual management of third party contractors, consultants, property agents, etc.
• Manage external contractors operating on site including all contracts, communications, risk assessments, quality and record keeping;
• Work with professional advisors, providing and exchanging necessary information on plans, costs etc;
Additional responsibilities
• Any other responsibilities as may reasonably be required;
• Ensure professional skills are regularly updated through participation in training and development activities
Person Specification
Education / Qualifications Essential: • Qualified in a relevant field of property maintenance / or management (trade professional or similar)
Desirable: • Degree in a relevant subject or discipline and/or Chartered Membership of an established professional association, e.g. CIOB, RICS or others
Skills/Aptitudes Essential:
• Able to demonstrate strategic vision for the Foundation’s buildings, wider estate and rental properties;
• Effective operational leader of the site-based maintenance team;
• Budget preparation and monitoring skills;
Skills / Aptitudes Desirable:
• Knowledge and experience of improving sustainability
Knowledge/Experience Essential
• Significant experience in property industry;
• Experience of maintenance programmes and refurbishment projects;
• Experience in project management, including management of contractors;
• Knowledge of legislation and guidance relating to the built environment
• Proven track record of budgeting and financial management of building related projects;
• Effective experience of managing people;
Knowledge / Experience Desirable
• Experience of heritage sites and conservation
Personal Attributes Essential
• Proactive problem solver;
• Excellent interpersonal skills;
• Excellent written and spoken communication skills;
• Excellent IT skills (particularly with spreadsheets);
• Self-motivated;
• Willing to work flexibly including occasional evening and weekend work
Personal Attributes Desirable
• Able to work at height and in confined spaces;
Salary: Up to £27,000 per annum for 21hours / week (= FTE £45,000), dependent on experience.
Hours of work: 3 days = 21 hours / week (excluding breaks). Some flexibility will be required to allow attendance at evening meetings and events.
Benefits: Pension, employer contributions @ 4%. 4 weeks holiday (plus bank holidays) – pro rata, increasing after 5 years’ service. Training provided and training plan developed with individual.
Applications that do not contain a covering letter will not be progressed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The British Dyslexia Association (BDA) is a charity that represents the voice of people living with dyslexia and dyscalculia. We aim to influence government and other institutions to promote a dyslexia friendly society that enables dyslexic and dyscalculic people of all ages to reach their full potential.
This is a key role within the organisation and will take on tutoring responsibilities for a caseload of students undertaking the BDA’s professional level 5/7 training. Being part of a team of tutors, you will be expected to input into the development and moderation of our current level 5/7 training programmes. You will also be expected to engage directly with students and be able to build an encouraging relationship that supports them through their training programme much of which is delivered via e-learning. You will assess work completed by students in a timely manner providing constructive and supportive feedback.
Key Responsibilities:
· Supporting the Course Leader in implementing the vision and strategy to achieve the objectives of the organisation.
· To participate in activities associated with the BDA’s Professional level 5/7 training services.
· To tutor a caseload of level 5/7 students and support them with the achievement of their professional training.
· To assess students’ work and participate in standardisation processes and internal moderation procedures.
· To complete documentation associated with logging student progress.
· To actively participate in activities that enable course development, across all accreditation levels.
For full details of the role, together with the skills, qualifications and experience required, please view the attached job description.
We look forward to receiving your application.
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
Location: Crisis Skylight Birmingham, 303 Rhubarb Building, 25 Heath Mill Lane, Digbeth, B9 4AE.
You will be able to work from home one day per week in line with Crisis’ Hybrid Working Policy. You will be expected to travel around Birmingham and wider West Midlands on a regular basis to meet with partners and stakeholders. National travel i.e., to London Head Office or other Skylights will take place on average once every six weeks.
About the role
Crisis Skylight Birmingham has been established in the city since 2010, delivering trauma informed services to our ,clients all underpinned by our commitment to Psychologically Informed Environments and supported by Clinical Psychologists.
We are a dynamic, innovative, and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. We have just begun to embark on an ambitious, new 10-year strategy, which will see our services evolve to become hubs, delivering best in class services alongside partners, increasing our influence to see systemic change to end homelessness for the people and places we work.
The Director of Crisis Skylight Birmingham will be responsible for leading and developing strategic partnerships across Birmingham and the West Midlands region. This is an exciting opportunity to develop and lead the service into our new 10-year strategy, influencing key local and national political, community and business leaders, partners, and providers to drive forward our strategic priorities all with the aim of ending homelessness. You will play a key role as a decision marker on the Client Services Senior Leadership Team, along with your counterparts from across the different regions of the UK.
About you
We are looking for an experienced, innovative, compassionate, bold, collaborative senior leader from the homelessness, health, safeguarding or associated sectors. You will have experience of building relationships with senior leaders to develop strategic partnerships with the aim of achieving strategic objectives including but not exclusively, in areas of change management, strategic development of services,.& leading collaborative partnerships that directly contribute to achieving performance targets You will have the motivation, commitment, and vision, able to influence a range of audiences and able to articulate a compelling case for change to key decision makers across the West Midlands . You will be a leader in your field, with experience of operational delivery, ensuring high quality and safe services to vulnerable adults, with the ability to provide clear leadership to your team.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
If you would like to speak to someone about the role or understand more about Crisis and the work that we do, please e-mail Matthew Green, Director of Operations. Contact details can be found on our website.
Closing date: Sunday 6 October 2024 (23:59)
Interviews will take place on Tuesday 22 October 2024 at Crisis Skylight Birmingham, 303 Rhubarb Building, 25 Heath Mill Lane, Digbeth, B9 4AE.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.