Team Administrator Jobs in E17 8AP

This is an exciting new role for someone who is interested in gaining the experience and training necessary to become an information and advice navigator.

Working as part of our committed and expanding team, your main role will be supporting the advice team with triaging client contact over the telephone, online and face to face. We will provide you with full training and supervision to carry out your role.

Purpose of the role: 

· Triage all client enquiries and referrals received via the helpline, email enquiries and drop in callers Provide administrative support to team advisers.

· To support clients with form completion – online or paper based.

· To support the Information and Advice Service (Later Life Planning Service / Dementia Adviser team)

You will be the first point of contact for our clients, whether that be by email, telephone or face to face.

We will provide training and support to help you develop your skills and become an efficient navigator onto other specialised services.

Up to £50,000 p.a.

Permanent, Part Time (22.5 hours a week)

Location: London or Oxford/Hybrid – (working from our Central London office or Oxford office minimum 4 days a month)

Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.

About the role

This is an exciting opportunity to join a fast-moving, youth-focused charity and play a pivotal role in driving forward YE’s programme and non-programme digital and web application infrastructure. 24/25 and beyond will be an important period for Young Enterprise as we embark on two key digital projects - the redevelopment of our organisational website and the development of a Teacher Portal that will serve as the primary interface with our educator community.

We are looking for an experienced, proactive and committed individual. You will form an integral part of our IT and Programmes team, working closely with YE Programme Managers, application platform providers, and functional heads in contributing to the scoping, development, maintenance and integration of new and existing digital and web applications

We are looking for:

• Minimum of five year’s experience working in a project management and/or business analysis role in a technical environment
• Experience in supporting applications, application integration and data migration.
• Experience and understanding of relational databases (Oracle/MySQL) and web technologies (HTML, CSS, JavaScript)
• Experience and understanding of common web CMS systems and administration of them (WordPress, Drupal)
• Ability to devise functional solutions for complex business problems.
• Experience in writing user Stories, creating user Journeys, or process mapping.
• Experience in application analysis and design.
• Maintains a professional and flexible approach to work and attention to detail.
• Strong time management skills. A systematic and methodical approach to complex problem solving, accuracy and attention to detail.
• Demonstrate a clear knowledge of the ethos and behaviours required for excellent service provision.
• Ability to work independently and within a team.
• Ability to organise workload, and plan effectively to meet deadlines.
• Present a high standard of inter-personal communication skills, both written and oral, including the ability to communicate effectively with people of all levels of computer literacy.
• Initiative, drive and self-motivation; willingness and ability to learn new skills.

Why work for us?

• People-focussed with a friendly and supportive work-place culture
• An active commitment to equality and diversity
• Access to mentoring scheme with a corporate partner
• Generous holiday allowance of 7.2 weeks plus your birthday off
• Access to NHS top-up scheme, for money back on expenses such as dental and optical
• Access to an Employee Assistance Programme
• Cycle-to-work scheme
• Group Life Assurance
• Access to various employee friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc

If this role appeals to you, we’d like to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.

This is a hybrid role, working out of our London or Oxford office a minimum of 4 times per month.

To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midday on Wednesday 31st July 2024. Please note applications without a cover letter will not be considered.

We will be assessing applications on a rolling basis and may shortlist and invite candidates to interview before the closing date.

Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.

About Tutors United

Working with housing associations and other local partners, we run free programmes for primary school children and their families, providing access to vital educational support to those who need it most. We're proud to serve diverse, low-income, refugee, migrant, and multilingual communities across London, the Midlands, and the North West. We hire, train, and pay inspiring university students – most of whom also come from low-income households – as tutors, providing them with meaningful, paid work experience and support to boost their careers. Each year, our work gives hundreds of young people, parents and carers the knowledge, skills and confidence they need to maximise education and employment opportunities. We have a brilliant Programme Officer position available for an ambitious, dedicated, and proactive person to join our team!

Job Purpose

This is an exciting time to join our small and impactful team, as we embark on a new four-year strategy, with goals to broaden and deepen our reach and impact, diversify our funding and delivery partnerships, and boost our programmes to support year 6 to 7 transition and tutor career development opportunities.

The Tutor Coordinator will be the first point of contact for tutors and be responsible for tutor communication, allocation, and management. The role will ensure that tutors are equipped with the information and tools needed to deliver brilliant lessons for our pupils, while ensuring the programme operations for tutors are streamlined, automated, and running smoothly to enhance both pupil results and the tutor experience. You will also support our CEO and Tutor & Partnerships Manager to shape and deliver inspiring new opportunities for our tutors, working with corporate partners across a range of sectors.

The Tutor Coordinator will be involved in the tutor's journey from attraction right through to becoming a graduate and alumni of Tutors United. This will involve assisting with the processes of tutor recruitment, training and observations, alongside working with tutor timetables and allocating tutors to our various sites. The Tutor Coordinator ensures that tutors are
well supported in their role, including assisting tutors to provide a safe teaching environment by following safeguarding procedures, supporting tutors’ mental health through wellbeing initiatives, and helping tutors to be the best they can in their delivery of high quality lessons.

The Tutor Coordinator is a varied role, which represents the many different aspects of the tutor's involvement in and importance to Tutors United. The Tutor Coordinator will be working alongside the wider Programmes and Tutor Teams, with a focus on working with tutors within day-to-day operations.

We are looking for a proactive and conscientious individual who is prepared to challenge themselves. You will need to be solutions orientated and comfortable delivering presentations and training for different sized groups. If you are passionate about the development of young people, and want to see your ideas and skills come to life and contribute to our strategy
to support more tutors than ever before, then you will love it here!

Our Mission

We're Tutors United. We're on a mission to end the attainment and employability gap through the power of community-based tutoring. We support young people to thrive at two key transition points – from primary to secondary school, and from university to employment.

Please see attached Job Description for full details.

People Operations & Systems Manager

Location: Stratford, London

Closing date: Monday 22nd July 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

For 40-years, School-Home Support has been working with children, families and schools to break the cycle of poor school attendance, low education attainment, anti-social behaviour, crime, low paid or no job, generation after generation. We are very proud of the work we do to support getting children and young people back into school, ready to learn, whatever it takes.

This is a new role in our People team and we are looking for an energetic and dependable People Operations & Systems Manager to work closely with our Head of People and Culture, to help implement best people strategies and practices to secure a sustainable organisational culture. You must possess significant HR management experience (3-years in similar role) to continuously track the department’s efforts and target its goals. This role reports into the Head of People & Culture and is a mixture of remote working and office based.

You will be liaising with all colleagues on HR practices and school and regional based practitioners; together with all Line Managers. Setting goals for people operations deliverables to track the department’s outputs and goals in line with our vision and values. Supervising and managing the people administrator and the L&D Advisor to manage the following:

•  Reviewing and approving necessary modifications to the people operations department’s efforts from time to time.
• Overseeing specific tasks such as the full recruitment procedure, together with the People administrator.
• Full responsibility for payroll management; together with Finance and outsourced payroll bureau.
• Responsible for all our People HR/Training/ATS systems to ensure they are managed effectively and fit for purpose.
• Responsible for employee engagement and retention, employee satisfaction, and performance management.
• Ensuring that there is a healthy environment for all our employees to work in and that the people department’s workflow is efficient and compliant, at all times.
• Ensuring that DBS management is up to date; liaising with the safeguarding teams with any updates on DBS processes.
• Updating and implementing people policies, and managing the full employee life cycle administrative requirements
• Managing all ER delivery to ensure dispute management is maintained.
• Maintaining disciplines such as legislative regulations and guidelines.
• Develop a positive working environment, encouraging a proactive approach to people's wellbeing and leading the local Wellbeing Forum initiatives
• Be responsible for and drive improvement in diversity, inclusion and engagement.
• Be accountable for talent planning, succession, assessments and HR processes that drive a high performing team
• Provide general day to day HR support on operational issues
• Supporting Group HR Projects/Initiatives

Experience & Skills:

•  CIPD qualified (desirable or equivalent experience)
• Experience in a charitable organisation would be beneficial, but not essential
• Proven experience in advising on complex ER matters
• Resilience, great influencing and communication skills
• Able to build trust, respect and openness

 
The Process 

If you have the skills and experience in the above areas and would like to be considered for the role of People Operations & Systems Manager, please click apply, enter your details and upload a CV and covering letter detailing your suitability for the role.

Interviews will be held on an ‘as and when basis’ so we encourage early applications to avoid disappointment.

All roles at SHS are subject to an DBS check

We are an equal opportunities employer and welcome all applications from all sections of the community.

If you have a disability or require reasonable adjustments during the recruitment process, please get in touch to discuss your requirements further.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The UK & International Finance Manager is responsible for the comprehensive financial management, planning, monitoring, and reporting of daily financial activities across HQ and country programmes. This includes providing advice to senior management on financial strategies.

The responsibilities include managing finances with strong controls, implementing policies and procedures, coordinating annual account production, and developing and monitoring the annual budget with senior finance leaders. The UK & International Finance Manager will also produce monthly management accounts and oversee payables, income, and treasury functions.

The UK & International Finance Manager will lead a team of technical and finance professionals, utilising expertise in finance systems and technical tools like SQL. The role includes international travel to set up and implement systems, migrate data, deliver training, and provide ongoing support. Overall, the UK & International Finance Manager ensures financial integrity and efficiency in global operations.

About the Role:

1. Manage the Muslim Aid HQ Finance function, ensuring continuous financial review including costs and revenue recognition.
2. Responsibility for all month end process in monthly management accounts reporting.
3. Prepare management accounts including analysis of variances and reporting to budget holders, LT and Board.
4. Ensuring UK & International purchase invoices and payment vouchers are correctly coded, authorised, recorded on the finance system, payment and dealing with queries within a timely manner.
5. Maintain the banking relationships and be up to date with financial regulations specifically regarding banking sanctions.
6. Administer payments to Country Offices in a timely manner, ensuring accuracy and compliance.

About You:

To be successful in this role, you will need:

1. Educated to Bachelor’s degree level & hold UK Accountancy qualification (ACA, CA, ACCA or CIMA).
2. Substantial proven post qualification experience working in a similar position in an INGO, including Senior Management experience, preferably in similar context.
3. Proven experience in managing a finance team.
4. Experience of Month End Process and Management Reporting.
5. Experience of producing information for business cases or funding applications.
6. Good team work skills with the ability to work with different and sometime conflicting agendas.

Why you should apply:

We are looking for a dedicated and dynamic professional to join our team as the UK & International Finance Manager. This role offers an exciting opportunity to lead and manage financial activities across our headquarters and country programmes, ensuring robust financial planning, monitoring, and reporting. If you are passionate about making a meaningful impact through financial stewardship, apply now and make a real difference by ensuring financial efficiency and integrity in our global operations.

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Are you an experienced Payroll and Benefits Advisor?

Would you like join a friendly and well-established team. You will work alongside the Payroll Manager to provide a comprehensive pay and benefits service for approximately 200 employees.

Your Benefits will include:

• The opportunity to work from home 2 days per week (not Friday)
• Free lunch
• Free parking
• Automatic enrolment in the school's pension scheme
• Use of the School's sports facilities such as the swimming pool, gym and running track
• Subsidised membership of the tennis, golf, angling and social club

As Payroll and Benefits Advisor your day to day will include:

• Processing the monthly payroll for the school with a high degree of accuracy.
• Assist the Payroll Manager with the effective running of all Foundation payrolls.
• Manage and report on all sickness absences.
• Partner with the HR team to generate payroll reports and management information.
• Play a key role in administering pension salary sacrifice and benefit programs.
• Answer payroll queries and provide guidance on related issues.

Your Attributes, skills and experience that you will brin to the role will include:

• A strong standard of numeracy and literacy (GCSE Maths and English minimum).
• A Level 4 Payroll qualification (CIPP) or equivalent experience.
• Experience of successfully running payrolls.
• Excellent attention to detail and time management skills.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office and familiarity with payroll software packages.
• A good proficiency with Microsoft Excel

This location is hard to reach via public transport therefor be able to drive would be an advantage.

This is an important vacancy and CVs will be reviewed upon submission , please ensure that you apply without delay to [email protected]

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Background:

National FASD is dedicated to supporting people with Fetal Alcohol Spectrum Disorder (FASD), their families and communities. It promotes education for professionals and public awareness about the risks of alcohol consumption during pregnancy.  National FASD is a source for information on FASD to the general public, press and to medical, social care and educational professionals. 

Role purpose:

The organisation is going through a period of growth and needs a proactive, experienced financial/admin coordinator to help us ensure our financial oversight administration runs smoothly and efficiently as we grow the organisation. This person will work closely with our Chief Executive.

Key responsibilities include but are not limited to:

• Working with bookkeeper and accountants overseeing accounts, budgeting, financial reporting and management accounts 
• Preparing regular financial updates and other documentation for trustees' meetings
• Exploring ways to develop internal financial systems to sustain long-term growth
• Ensuring organisation meets reporting deadlines with HMRC, Charity Commission, Companies House
• Liaising with vendors
• Helping prepare funding bids, proposals and reports
• Working with volunteers to ensure merch sales are met and stock replenished
• Helping to identify ways to improve our organisational efficiency and efficacy
• Participating in planning and evaluation of programmes and projects
• Helping as needed with logistics and registration for events

Location:

We are willing to consider flexible arrangements, for example a split between working in the office and at home, or remote working with regular meet ups scheduled. We place a priority on engaging people with lived experience with FASD and are open to creative suggestions to make that possible to the extent we can. The national office is based in Ware, Hertfordshire, with on-site parking and within a short walking distance of the train station. 

Note:

We hope this position might be extended at the end of the 12-month contract, if funding is available.
 

Person specification

The ideal candidate will be dynamic and creative, energised by the idea of contributing to a charity with an important mission. Candidates should be at ease with computers and budgeting, and be ready to work with a team of consultants, colleagues and like-minded organisations to ensure National FASD is implementing best practices financially and administratively with sensitivity for our key stakeholders and under the guidance of our trustees. 

Qualifications: 

• Preferably at least 3 years’ experience working in a related field, either in paid work or through volunteering
• DBS check is required

Knowledge:

•  Experience with FASD (or another neurodevelopmental condition) either through professional experience or lived experience is preferred
• Familiarity with the charitable/third sector

Skills, abilities, competencies:

• Ability to work independently and juggle several projects
• Must have experience using a range of computer programmes such as Quickbooks, Microsoft Word, Excel, and/or an ability to easily learn new computer software

Essential Experience: 

• Experience tracking charity budgets and accounts, including tracking restricted and unrestricted funding
• Experience with administrative responsibilities
• Experience with how a small charity runs

Preferred experience:

• Experience with vendor and stakeholder relations
• Experience tracking and managing product sales
• Marketing experience a bonus

Personal attributes:

• Creative and dynamic approach to solving challenges and planning
• Willingness to work in an informal, relaxed atmosphere 
• Attention to detail and deadlines
• Willingness to take professional development courses
• Absolute commitment to a no-shame/no blame ethos when discussing issues related to alcohol in pregnancy

To Apply: 

Please apply via Charity Jobs – with:

• your c.v. and
• a cover letter explaining why you want to work for National FASD, including an example of related experience that you think shows what skills and energy you can bring to National FASD. 

Please familiarise yourself with our websites before applying to see the kind of work we do.

Deadline for applications:

We are accepting applications on a rolling basis until the position is filled.

Start date:

We hope the person can be in post as soon as possible.

Finance Officer (Payroll)

The Vacancy

We are looking for an experienced, professional, highly competent Payroll Officer to help us deliver a seamless service. The role is to provide a comprehensive payroll service to both the Connexional Team and the wider Methodist Church.

The responsibilities of the role include:

• Process monthly payrolls for lay staff, ministers and pensioners.
• Calculate and process all statutory payroll deductions, including PAYE, Employer and Employee NICs. Undertake monthly RTI submissions to HMRC.
• Prepare and post monthly payroll summaries to the nominal ledger and reconcile control accounts / loan accounts.
• Reconcile and remit monthly payments to HMRC for income tax, national insurance contributions and any other statutory recoveries.
• Produce monthly debit statements, deal with queries from staff, ministers and treasurers, and provide payroll information to HR, HMRC and other government agencies.

About You

You will have experience working in a payroll team and understand how HMRC legislation applies to payroll, pensions, and other statutory payments

You will have knowledge and experience of working with a complex Payroll System.

You will have working experience in a payroll function with strong technical knowledge of payroll and employment legislation and how this is applied.

You will have excellent interpersonal skills, including the ability to build and maintain good collaborative working relationships with colleagues, and others, including volunteers, throughout the Methodist Church.

You will have good attention to detail, communication skills, organisational and administrative skills with a systematic approach to work and the ability the deliver to set deadlines.

You will be able to remain calm under pressure and be tactful in difficult or sensitive situations.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

If you require reasonable adjustments to made at any stage of the recruitment process, please let us know. HR Team contact details on our website. 

Closing Date: 19 July 2024

Interview Date: 31 July 2024

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The CRM Project Manager will oversee the successful implementation and enhancement of the organisation’s Customer Relationship Management (CRM) system, ensuring alignment with organisational objectives.

This role encompasses the management of additional systems like Business Central post-CRM project delivery, and includes technical oversight, troubleshooting and integration management.

The position involves supervising an overseas developer and ensuring effective collaboration across departments to deliver projects on time and budget.

About the Role:

1. Lead and manage end-to-end CRM implementation and enhancement projects, ensuring timely and within-budget delivery.
2. Manage additional systems such as Business Central, ensuring seamless integration and coherence with existing processes. Accurate data entry of HR information systems to maintain data integrity.
3. Develop detailed project plans, including timelines, budgets, resource allocation, and risk management strategies.
4. Work closely with the IT team to ensure all systems are secure, up-to-date, and performing optimally.
5. Identify and resolve technical issues related to CRM and other integrated systems efficiently.
6. Collaborate with cross-functional teams, including ICT, Fundraising, International Programmes, and Support Services, to gather requirements and ensure alignment with organisational objectives. 

 About You:

To be successful in this role, you will need:

1. Bachelor's degree in Project Management, Information Technology, Business Administration, or a related field.
2. Understanding of development programmes design, implementation and evaluation.
3. PMP, PRINCE2, or other relevant project management certification.
4. Proven experience in project management, with a strong emphasis on CRM systems Strong ability to handle confidential and sensitive information with discretion.
5. Strong understanding of CRM systems (e.g., Microsoft Dynamics).
6. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.

 Why you should apply:

Join Muslim Aid as a CRM Project Manager and make a meaningful impact by leading the implementation and enhancement of our CRM system, ensuring it aligns with our organisational objectives. If you are passionate about utilising technology for a greater cause and aspire to work in a values-driven organisation dedicated to making a positive difference, this is the perfect opportunity for you.

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

At Twins Trust our mission is to:

· Provide twins, triplets or more – and their families – with the information needed to make informed decisions.

· Facilitate a network of community support.

· Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy. 

Membership Officer

This is an exciting opportunity to join an ambitious and talented team in maximising income from a committed membership base.

With a healthy existing membership base, this role will support the Membership Manager and Head of Development in ensuring that membership administration runs smoothly from the perspective of both external and internal stakeholders. 

Contract: Permanent
Hours: Four days per week (30 hours) (negotiable for the right candidate) 
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £24k - £27k pro rata
Reports to: Membership Manager 
Work location: Hybrid/remote. Office space in London Bridge and Woking, although entirely remote option is fine.
Closing date: 28 July 2024 
 

Purpose of the role

• To provide excellent customer services as the main point of contact for Twins Trust's members, dealing with enquiries from new and existing members and updating membership records on the CRM database.
• Process direct debit payments (twice per month) generate and distribute relevant communication to members, and maintain accurate records relating to income on the database, Microsoft Dynamics
• Work with the Finance team to reconcile income and process Gift Aid payments
• Support the Membership Manager in ensuring that membership processes – including processing income - are efficient, effective and implemented consistently
• Support the Membership Manager with the implementation of recruitment and retention campaigns
• Support the Membership Manager and Head of Development in providing reports and updates to help develop a compelling membership offer (including exclusive discounts) which delivers sustainable income

Ideal candidate

The ideal candidate will have experience in managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations), have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.

Person specification

Essential

• Experience of administering individual giving, direct marketing or membership schemes. 
• Experience working in a CRM, Microsoft Dynamics experience a plus.
• Excellent attention to detail.
• Excellent communications skills.
• A creative and analytical approach to problem solving.
• Enthusiasm for the issues we work on.

Desirable

• Experience working with online payment/donation platforms, extracting and manipulating data.
• An understanding of GDPR Compliance
• Strong communication skills, both written and verbal.
• Strong IT skills, including SharePoint and advanced Excel.

 For the full job description and person specification please refer to the pdf attachment.

Working Well Trust is a mental health and employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.

We are recruiting for an Individual Placement and Support (IPS) Employment Specialist in the London Borough of Barking & Dagenham.

Experience of employment support is not essential, it is more important that you share our passion and commitment to supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, persuading them to use our service, working with them to recruit our clients to fill vacancies and sustain employment.

We are a Centre of Excellence and adhere closely to the principles of the IPS model in supporting people in to employment. No prior experience in IPS is required. The role we are recruiting for is as follows: 

One Full Time: 35 hours per week - this roles will be based onsite/in the community 4 days per week and work from home 1 day.

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. More information about IPS can be found at.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  You will also be working to targets whilst maintaining a high-quality service. 

If you would to discuss this role please see the Job Description for contact details.

Please click apply to send your CV after answering the screening questions. 

Candidates need to clearly outline how they meet the person specification points in their personal statement.

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date: Monday 9am 15th July 

Telephone interviews: These will be scheduled in as applicants come through so please apply early, if we get enough applicants we may close the advert early

Final Stage interviews: TBC

At Twins Trust our mission is to:

· Provide twins, triplets or more – and their families – with the information needed to make informed decisions.

· Facilitate a network of community support.

· Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy. 

Membership Manager

This is an exciting opportunity to join an ambitious and talented team in maximising income from a committed membership base with lots of potential.

With a healthy existing membership base, this role will support the Head of Development in evaluating and enhancing our membership offer to secure sustainable income for Twins Trust. You will be supported by a Membership Officer.

Contract: Permanent
Hours: Four days per week (30 hours) (negotiable for the right candidate) 
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge and Woking, although entirely remote option is fine.
Closing date: 28 July 2024 

Purpose of the role

• Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
• Advise on member-focused strategies, plans and measurement that improve member recruitment and retention
• Line manage one Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and update membership information on the database, Microsoft Dynamics
• Support the Head of Development and team in ensuring that membership processes – including processing income - are efficient, effective and implemented consistently
• Draw intelligence from our membership database, analysing data and providing reports to inform decision-making about our membership offer
• Collaborate with fundraising colleagues to maximise fundraising opportunities reaching our membership pool 

Ideal candidate

The ideal candidate will have experience in delivering a membership programme as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations), have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.

Person specification

Essential

• Experience of delivering and marketing membership schemes
• Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus.
• Excellent communications skills and attention to detail
• Knowledge of GDPR compliance and data protection
• A creative and analytical approach to problem solving
• Customer-focused in product development and promotional activities
• Able to collaborate with a team of various disciplines or work independently as required
• Strong IT skills, including SharePoint and advanced Excel.
• Enthusiasm for the issues we work on.

Desirable

• Working understanding of admin processes relating to membership
• Experience working with online payment/donation platforms, extracting and manipulating data.
• Experience of creating a strategy around membership schemes
• Line management experience

For further information please refer to the full Job Spec pdf attached.

We are looking for an empathetic self-starter to become our new Legacy Manager. This is a varied role, where you will be working with the Head of Individual Giving & Legacies to plan and manage the full breadth of a small legacy programme, which has huge ambition for growth.

You will be managing our legacy marketing programme; maximising the opportunities available to encourage supporters, and potential supporters to leave a gift in their Will, so that we can help more young people in the future. This currently includes a series of in-person legacy events at our centres as well as developing and delivering training to colleagues, so they are confident in promoting legacy giving to supporters they work with.

You will be the internal lead for legacy administration, working alongside our in-house legal team and our external legacy administration agency, to ensure that all estates are correctly administered, and that we realise the full value of the legacies left to The Trust. You will be working with supporters to answer their questions about legacy giving, and working with the next of kin to ensure that their loved one’s legacy is cherished.

If you are supporter-focused, experienced in legacy fundraising or supporter stewardship, and someone who is empathetic and sensitive then this is the role for you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Legacy Manager? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Legacy Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We currently have five clinics, King’s Cross, Brockley, High Wycombe, Gateshead and Redbridge. We worked with over 500 children, young people, parents, carers, siblings and professionals in 2023. 

Role Summary:
We are recruiting an Operations Officer who will support with operations across the charity. This includes supporting the team with administration, finance, training and fundraising. We are seeking an individual who is flexible and adaptive in their approach, and has excellent attention to detail, IT and communication skills. We are open to candidates who have a strong work ethic and are keen to learn and develop the essential skills for the role. We are looking for employees who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values:

• Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
• Community - We are accepting of all and want everyone to know they are seen, heard and belong.
• Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
• Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
• Generosity - We look out for others and share our time, encouragement, finances and skills.

Job Purpose 
Growing Hope is a national charity with a growing number of clinics across the UK. This operations role will provide support across the Growing Hope national staff team. This will include support with administration, finance, fundraising and training. This role is key in enabling all the functions of the national charity to run smoothly and effectively. The role will be based in King’s Cross with occasional events outside of the office.

Main Duties and Responsibilities 
Duties and responsibilities will be discussed and developed as the charity continues to grow. It is anticipated that this time will be flexible and adjusted according to the needs and priorities at the time. Specifically the role with include: 

IT administration

• Administration of IT systems, logins and spreadsheets for the team, volunteers, staff and freelancers (keeping these up to date and amending systems as required).
• Ordering and setting up IT hardware and software for individuals joining the team.
• Oversight of IT systems used by Growing Hope including ticket tailor, jot form, mail chimp, Microsoft office, google adverts and tracking. Supporting with problem solving when issues arise. 
• Overseeing and training others in Canopy (clinic administration software) and helping support and problem solve with using this. This includes liaising with a freelance software developer to manage the development project.

HR administration

• Oversight of the recruitment checking process for new volunteers, trustees, freelancers and employees. This includes carrying out DBS checks, calling referees, chasing for references and communicating with individuals as they start with Growing Hope.
• Management of the ‘internal news’ list in order to track individuals working closely with the charity. 
• Writing, drafting and sending out HR letters, contracts and contract variations. 
• Organising internal events on behalf of the team including away days, training days and ad hoc events. 
• Organising online training as required for members of the Growing Hope team.

Office Support

• Overseeing the day to day office and building use including the alarm, maintenance visits, wifi, printer and other equipment. This includes liaising with other individuals who have office use.
• Liaising with the Director of Operations around the use of the office.
• Ordering office supplies as required, ensuring office space and storage is kept organised. 
• Supporting with external events planning including finding venues, sponsorship and items needed.
• Ordering equipment as required across the team.
• Ad hoc tasks as required across the team. 

Volunteer admin support

• Processing volunteer applications and induction as required. 
• Oversight of volunteers using the office space on a day to day basis. Including allocating volunteer tasks and explaining and supporting with these as required. 
• Managing volunteer IT access. 

General 

• Sending letters and emails and making phone calls as required.
• Logging all actions on Salesforce database.
• Maintain data protection & confidentiality in line with Growing Hope’s policy.
• Ensure adherence to Safeguarding and wider Growing Hope policies.
• Actively contributing to staff prayer meetings and upholding Growing Hope’s Christian values.

Person Specification 
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.

ESSENTIAL

• This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.  Excellent copywriting and proof-reading skills and attention to detail.
• Excellent organisation and time management skills.
• Ability to work with Microsoft word, excel, outlook and ppt efficiently and effectively.
• Ability to understand and work with back end IT systems such as wordpress, google admin suite and azure.
• Ability to take initiative and have a flexible approach to tasks. 
• Commitment to Growing Hope’s vision. Excellent communication and interpersonal skills. 
• Ability to work both independently and as part of a team, as the task requires

DESIRABLE

• Experience, interest in or commitment to a career in additional needs and inclusion. 
• Experience of working in the charity/NGO sector. 
• Experience of other IT systems such as quickbooks, mailchimp and ticket tailor.