Supporter Services Officer Jobs

Role Description
This role focuses on raising awareness of Together Active’s mission, growing engagement with our work, and supporting income generation through creative marketing. As our Marketing Officer, you’ll plan and deliver impactful campaigns, develop our digital presence, and create high-quality content to reach key audiences.

Role Outcomes

• Increased awareness and engagement with Together Active’s programmes and initiatives.
• Successful delivery of multi-channel marketing campaigns, meeting deadlines and budgets.
• A measurable increase in our digital reach, engagement, and conversions.
• Consistent brand representation across all channels and communications.

What Does This Mean Day to Day?

• Plan, deliver, and evaluate engaging marketing campaigns across digital and print platforms.
• Develop compelling content for social media, websites, email newsletters, and promotional materials.
• Manage and grow Together Active’s digital presence, ensuring consistency with our brand.
• Collaborate with internal teams and external partners to support communication needs.
• Monitor campaign performance and provide insights to improve future activities.
• Support fundraising and brand-building initiatives to amplify our impact.

How We Value You

• Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays, increasing by an additional day per year after two years of continuous employment (up to an additional 5 days).
• Three concessionary days leave over Christmas and New Year (pro rata for part-time staff).
• Death in service scheme up to the value of three times actual salary.
• Wellbeing Grant: £50 voucher per year to spend on health and wellbeing.
• Volunteer day to support an organisation or cause of your choice.
• Up to 8% employer contribution to the pension scheme.
• Reimbursement of the cost of a standard eye test as a user of visual display equipment.
• Access to Cyclescheme.
• Annual CPD courses offered by Staffordshire University.
• Online skills training platform for personal and professional development.
• Access to counselling services.

It’s an exciting time to join The Institute of Pre-Hospital Care, the dedicated team work collaboratively with a range of stakeholders to deliver clinical and degree course programmes over a variety of subjects and faculties.  

We are seeking to appoint an Institute Coordinator to support and coordinate the activities of our Degree programmes within The Institute of Pre-Hospital Care. The Institute Coordinator will work closely with our clinical and operational teams from both the HEMS and PRU services along with our university colleagues and degrees faculty.  

Reporting to the Institute’s Degree Officer, the post supports the delivery of the Degree course programmes. The post holder will be an integral part of the team working closely with other members.  

You will be a highly organised and experienced administrator with a can-do attitude, meticulous attention to detail and excellent communication skill. If you have a keen interest in the delivery of high-quality Degree training and education courses apply today, or call us for an informal chat. 

In this role, you will provide vital support to the Propel into Education team and the Senior Advice and Support Officer for Further and Higher Education, contributing to initiatives that guide and empower young people with care-experience on their educational journeys. 

This role will be part of the Services department, but will work closely with colleagues in the Policy, Campaigns and Communications department and across the organisation to support the Propel Programme. We’re looking for someone who is motivated, creative, and passionate about making a difference in the lives of care-experienced young people. Strong organisational skills, attention to detail, and a commitment to excellence are essential for success in this role.

At Become, we ask interested applicants to answer several competency-based questions.

Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send us your CV but it will only be considered if you score well as part of the anonymous review.

If you would like an informal chat before applying, please contact Rebecca Jones, Senior Advice and Support Officer for Higher and Further Education, and we will arrange a convenient time. 

Please also tell us if there are any reasonable adjustments we can make to assist you in your application. The deadline for applications to be received is Monday 6th January 2025 @ 9.00am. 

Interview details:  

Interviews will have two parts: 

• A session with young people; 

• A panel interview with Become staff. 

Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/ WiFi is difficult for you, please contact us so we can assist in making suitable arrangements.   

Become also wants to ensure fairness in all of our interviews so all successful shortlisted candidates will be sent the interview questions in advance. 

Interviews will take place: 

• Young people’s panel: Tuesday 14th January 2025  

• Staff panel: Thursday 16th January 2025

Job Description ​​and Person Specification

Job title: Senior Email Marketing Officer

Reporting to: Digital Marketing Manager

Location: London

Contract type: Permanent

Hours per week: 35

Salary & Grade: £32,880 - £34,610 

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness.  For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us. 

The role 

The Senior Email Marketing Officer will play an integral part in FareShare’s Digital Marketing team, managing and optimising our approach to email communications across the organisation. Using a data-driven and insight-led approach, the post holder will develop supporter journeys and engage multiple audiences, including fundraisers, corporate partners, volunteers, and the public. This role offers an exciting opportunity to shape FareShare’s email marketing strategy, enhance supporter engagement, and contribute to FareShare’s mission of fighting hunger and food waste.

Main areas of responsibility

• Develop and oversee FareShare’s email communications strategy, including newsletters and automated journeys.
• Utilise Salesforce Email Marketing Cloud and Active Campaign to deliver, monitor, and optimise email performance.
• Collaborate with FareShare managers to refine stewardship strategies, supporter segmentation, and cross-sell opportunities, enhancing supporter journeys and generating long-term engagement.
• Approve all email campaigns, ensuring content is optimised, effective calls-to-action, and messaging aligns with FareShare’s voice.
• Create multi-version emails targeting specific demographics, ensuring compatibility across devices.
• Produce and manage email newsletters and updates, segmenting user groups for effective lead conversion and retention.
• Document stewardship activities in Salesforce, providing a streamlined process for team use.
• Partner with MarComms and other teams to generate engaging platform content that supports FareShare’s objectives.
• Introduce a testing matrix to track and implement the best-performing tactics across the organisation.
• Work with the Data Systems Manager to develop automated supporter journeys and ensure GDPR, PECR, and fundraising compliance.
• Monitor supporter feedback and satisfaction, using insights to improve engagement and stewardship.
• Stay updated on industry best practices and regulations, continuously enhancing FareShare’s email marketing approach.

Person Specification 

Essential Criteria 

• Strong knowledge of email marketing principles, preferably within a charity or non-profit context.
• Experience using email marketing platforms (ideally Salesforce Email Marketing Cloud and Active Campaign) to manage, monitor, and improve campaign performance.
• Proficiency in data management, using relational databases to enhance the supporter experience.
• Demonstrated experience developing data structures and managing data integrity in a fundraising environment.
• Proven ability to develop and implement effective stewardship journeys across multiple audience segments.
• Strong communication skills, engaging various stakeholders and ensuring goal alignment.
• Thorough understanding of GDPR, PECR, and fundraising regulations, with experience applying these in a charitable setting.

Desirable Criteria 

• Experience designing and implementing cross-selling campaigns.
• Familiarity with Salesforce for managing supporter experience.
• Interest in the environmental impact of food waste and the root causes of food poverty.

Competencies and behaviours 

• An understanding of and commitment to FareShare’s mission. 
• A commitment to Equal Opportunities. 
• Flexibility and collaborative style of working across FareShare and with all our stakeholders
• Enthusiasm for staying current with digital marketing trends and practices, ensuring FareShare’s strategies remain impactful.

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Leukaemia UK – Our Charity

Leukaemia UK is growing! We are expanding our team to achieve a step-change in income, profile and impact in 2025 and beyond.

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research.

Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer.  And the physical and psychological impact can be lifelong. 

Our current strategy outlines our plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we are embarking on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.

As we begin the fourth year of this ambitious 5-year strategy, we are seeking a passionate and pro-active Trusts and Partnerships Officer to support in the management and growth of our partnerships with Trusts, Foundations and the Pharmaceutical sector.

Team

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do.  We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers.

From us you can expect fun and creativity, as well as great challenge and support. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives.

Leukaemia UK and You 

Working across the Philanthropy team, you will play a key role in our exciting ambitions to raise more funds through meaningful partnerships with Trust and Foundations, and the pharmaceutical sector.

We are looking for a collaborative and results driven Trusts and Partnerships Officer who is passionate about the impact funding from these organisations can have in supporting the leukaemia community and ultimately stopping leukaemia devastating lives.

This is a great role for someone looking to have real development and learning opportunities in an exciting and fast-paced environment. You will be working with an experienced philanthropy team at a time of significant growth.  

Skills and Experience

• An ambitious but focused mindset, dedicated to delivering results
• Excellent written communication skills, with the ability to navigate complex information at times, in order to develop high-quality proposals
• Excellent relationship management skills, with experience of utilising this with key funders, grant makers, partners, donors and stakeholders  
• Experience of managing a portfolio of charitable trusts, foundations and partnerships and developing a pipeline of new opportunities
• Excellent verbal communication, networking and relationship-building skills
• A collaborative mindset, with experience of working across teams, utilising internal expertise to best effect
• Experience of being a diligent and accurate record keeper, ideally with experience of Salesforce or a similar CRM
• Experience of working to ambitious team objectives and reporting against these

Job specifics

• Hours: Full time hours are 37.5 Monday to Friday
• Location: We are very flexible! Our hybrid working policy is a minimum of two days per month in our London Office office. For the Philanthropy team this will vary dependent on meetings with internal and external stakeholders so your flexibility is a must. Our aim as the Philanthropy team is to work together in the office together one day a week, if and when possible.
• Salary range £30,000 - £36,000 (FTE) 
• First interviews will be held via Teams on Friday 24th January 2025
• Second interviews will be face to face in our London Offices – at 26 Great Queen St, London WC2B 5BL on Thursday 30th January 2025.
• We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK 

If you feel you have the passion for our work and the right mix of skills, energy, and flair to embrace this broad and challenging role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached to the advert.  

Application instructions: To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter.

Closing Date: Midnight Sunday 12th January 2025

We look forward to hearing from you!

Charlotte Holmes

Head of Philanthropy 

Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010

OVERVIEW OF THE ROLE

The Hospital IDVA (HIDVA) will be part of our dynamic, responsive and highly regarded HIDVA team, providing excellent trauma informed support, crisis intervention, advocacy and advice to survivors in hospitals and health settings, both patients and staff Impacted by domestic abuse.

The HIDVA will also provide advice and training to hospital staff and ensure robust referral pathways are established within the different departments.

We offer an out of hours phone service (Friday evenings and weekend days) together with on-site cover within the hospitals during important events where domestic abuse has been shown to increase, such as Christmas, Bank Holidays, Valentine’s Day and Football Tournaments. The post holder will be expected to participate in the out of hours rota, TOIL and flexible working to recompense for this, as well as overtime for bank holidays/ special events if required on site.

The HIDVA will be based in the Darent Valley Hospital, Dartford, and will be expected to visit other hospitals across the trust from time to time to attend meetings, deliver training and cover other team members. There is also flexibility to work from the Rising Sun main office in Canterbury to attend team meetings, supervision and training.

We are looking for someone with an excellent understanding of domestic abuse and its effects on women and children, who is experienced in supporting survivors with varying needs such as, drugs/alcohol, mental health, homelessness and patients with no recourse to public funds.  Experience with Elderly People, Dementia Sufferers and their Carers or knowledge of midwifery would be desirable, although not essential. 

You will report to the HIDVA Manager and receive training and an induction into both the hospital work and Rising Sun’s wider services. If unqualified, we will support you to complete a formal domestic abuse qualification.

MAIN DUTIES AND RESPONSIBILITIES

Support to Survivors

• Be present in the hospitals daily to respond to referrals or requests for domestic abuse advice and to meet with survivors. 
• Ensure that survivors are aware of their rights and options and explain the effectiveness of criminal and civil sanctions available to them.
• Produce safety plans with the client, enabling them to assess and manage their own safety.
• Carry out needs assessments, including DASH (Domestic Abuse, Stalking and Honour Based Violence) risk assessment, to effectively deliver holistic, survivor centred support.
• Work in partnership with hospital staff, safeguarding departments and other services e.g. the police, housing, social services, mental health (amongst others) to advocate for survivors and complete referrals to ongoing support services where appropriate.
• Attend Multi Agency Risk Assessment Conference (MARAC) meetings and refer service users to MARAC when appropriate.
• Assist clients in gaining access to solicitors, benefits agencies, housing departments, education, medical treatment, counselling, support networks, community groups, employment support etc.
• Recognise, respect and address the needs of survivors who face particular barriers when seeking access to services, including those from minority groups or with protected characteristics
• Safeguard the welfare of children, young people and adults at risk; working within safeguarding policies, Child Protection Procedures and local procedures for safeguarding adults at risk.
• Maintain accurate client records, outcome and monitoring data. Prepare information or reports for the monitoring and evaluation of the service.
• Complete daily ward rounds to raise awareness and identify any potential DA support needs for staff or patients.
• Participate in an out of hours rota, providing an on-call phone support service to hospital staff on Friday evenings and weekend days as timetabled.

Partnership Working and Training

• Promote the HIDVA service in the hospitals and build positive relationships with hospital staff, in particular safeguarding teams and clinicians.
• Attend safeguarding, mental health and frequent attenders meetings to screen patients for potential domestic abuse and provide advice to staff.  Together with any other helpful meetings that may arise.
• Deliver training to staff in various health settings across Kent to raise awareness of domestic abuse, safe enquiry and appropriate responding.

General

• Maintain commitment to and work in line with the Rising Sun Framework.
• Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy
• Ensure confidentiality on all appropriate matters, and adhere to the requirements of the Data Protection Act.
• Comply with Rising Sun’s policies and procedures.
• Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION 

The successful candidate will demonstrate the following experience, knowledge, skills and attitudes.

Qualifications

• Independent Domestic Violence Advocate (IDVA) qualification (desirable)
• Independent Sexual Violence Advocate (ISVA) qualification (desirable)
• Health qualification (desirable)
   

Knowledge and Experience

• At least 2 years’ experience of working with survivors of domestic abuse, including high risk clients, assessing risks and needs and ability to use professional judgment and make decisions
• Experience of co-producing short and longer term safety and support plans with survivors and their children
• Experience working with the police, social services and MARAC
• Experience of working in a hospital / health setting (desirable)
• Experience working with people with mental health needs, substance misuse, other complex needs (desirable)
• Experience working within maternity/midwifery services (desirable)
• Experience supporting older people (desirable)
• Experience of delivering training (desirable)
• Knowledge of criminal and civil legal remedies and housing law relating to domestic abuse
• Knowledge of domestic abuse risk assessment tools including DASH and understanding of the MARAC process
• A thorough understanding of safeguarding relating to adults with care and support needs and understanding of safeguarding children
• Up to date knowledge of the welfare benefits system and the ability to ensure service users maximise their benefit entitlement (desirable)
• Knowledge of local services and DA Specialists across Kent & Medway (desirable)

Skills and Attitude

• Ability to network face to face and virtually, to develop new contacts and partnerships
• Ability to train professionals on recognising domestic abuse and responding appropriately (desirable)
• Ability to use appropriate institutional advocacy to maximise positive outcomes and use the appropriate reporting mechanisms to highlight persistent or recurring issues that arise
• Ability to motivate yourself and work independently on your own initiative
• Solution focused and creative in approaching new challenges
• Competent using Microsoft office programmes, in particular MS Word, Excel and PowerPoint
• Passionate about the aim and principles of Rising Sun
• Committed to equal opportunities, safeguarding and maintaining confidentiality

General

• A commitment to the values and ethos of the Rising Sun
• A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
• Able to work some evenings and weekends
• Able to cover some Bank Holidays and cultural events on a rota basis with time off in lieu or overtime where appropriate
• Eligible to live and work in the UK
• Able to drive and have access to a reliable car (the post holder will be required to attend meetings and deliver training across our areas of work)

Equal Opportunities Statement

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.

Safeguarding Statement

Rising Sun is committed to safeguarding those we provide a service to. The successful candidate will be required to undergo a DBS (Disclosure and Barring Service) check, a ‘right to work check’ in accordance with UK government Home Office guidelines, and to provide two references.

Benefits

We offer a number of benefits to team members including:

• 25 days annual leave per year
• A bonus day of leave for your birthday
• 3% matched pension contribution
• Access to Rising Sun’s counselling service
• Employee Assistance Programme
• Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) and also discounts in shops and attractions
• Up to four weeks sick pay in any 12 month period (eligible after probation period)

Job Title: Community Manager 

Reporting To: Head of Youth Services

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, Permanent 

Salary: £36,000 per annum 

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 12th January 2025

Job Purpose: To deliver The Mix’s online communities across discussion boards and group chats, leading a team to establish a fun, inclusive and supportive space for young people.

Main Responsibilities

Responsible for:

• Innovating and growing our online peer support community
• Taking the online community to the next level in terms of youth-led, peer-to-peer digital communities, both in terms of youth-led practice and using new technologies
• Line management of the community team and day-to-day delivery of the community service

Overseeing the day-to-day running of the community: 

• Supporting the community team to deliver The Mix’s peer support community across all channels including supporting young community moderators, activators, content creators and peer supporters, ensuring safe moderation and facilitating peer support
• Ensuring delivery of engaging community events such as group chats, live Q&As and Youth Voice activities
• Line management and development of the community team, including officers, senior officers, freelancers and 50+ young volunteers
• Working collaboratively with the content and digital marketing team and partner organisations to deliver a high-quality service
• Managing projects (including budgets) to develop the online community and volunteering offerUsing data and insights from the community to provide analysis of topics and discussions relevant to The Mix
• Working with the volunteer team to ensure that volunteer roles continue to help grow community engagement
• Ensuring that policies, procedures, rotas, schedules and other information about the services are delivered
• Promoting and encouraging self-care and reflective practice across the team

Community growth and strategy development:

• Leading on the growth and development of the community using youth-led practice and new technology to ensure that it is a space that meets the growing and changing needs of young people
• Delivering the community strategy and working with data and insight teams to monitor strategy development against KPIs
• Ensuring that community members have a sense of ownership and opportunities to help shape the community
• Establishing relationships with partner organisations and stakeholders across relevant sectors and fields
• Focusing on the continuous development of The Mix community by attending training events, being aware of best practice
• within the sector and cascading learning to staff, volunteers, and community members

Volunteering engagement & development:

• Line management of the Senior Engagement and Training Officer, supporting them to engage young
  people in the community into voluntary roles, lead on training and supporting young people in their voluntary roles
• Working with the Volunteering Manager to oversee the departments volunteering practices ensure a
  high-quality service, continuous volunteer development & a positive volunteering experience
• Ensuring that the community has enough volunteers to deliver the service safely
• Supporting the senior engagement and training officer with the co-design and design of volunteering
• roles and processes

Person Specification

Essential

• Qualification and/or relevant experience in youth work up to level 2
• Experience and demonstrable knowledge of running online peer support and community services, including the training and management of volunteers
• Passion for working with young people and experience and knowledge of the issues they face
• Good general technical knowledge with an understanding of the opportunities associated with new technologies and online services for young people
• Excellent people skills, adaptable and flexible in manner and approach with an understanding of how to motivate and develop staff
• Excellent written and verbal communication, as well as good listening skills with the ability to communicate with empathy and understanding
• Good planning and problem-solving skills
  Experience of delivering online workshops with young people
  Line management experience of staff and volunteers

Desirable 

• Experience in group facilitation and training
• Understanding of the legal issues affecting online communities
• Experience of working within safeguarding frameworks
• Good technical knowledge, ideally including at least a basic knowledge of HTML
• Any additional social media skills such as social listening, reporting and content creation

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

We are seeking an enthusiastic and proactive self-starter to join our Fundraising Team as the 'Community Engagement Fundraiser - South'. In this role, you will be responsible for building strong relationships, growing our community presence on the ground, generating new fundraising leads, whilst stewarding current fundraisers through their DRWF fundraising journey.

The post holder will require experience and a good knowledge of community fundraising. The ability to deliver against a regional income target with energy and enthusiasm that will inspire supporters to go the extra mile with their fundraising efforts for DRWF.

You will be target driven, proactive, a determined self-starter and thrive on working with a range of fundraisers, encouraging them to choose DRWF as their preferred charity.

Key areas of responsibilities

To recruit, manage, develop and support an expanding network of supporters wishing to fundraise for Diabetes Research & Wellness Foundation (DRWF), in order to achieve agreed income and expenditure targets; whilst supporting other targeted deliverables for DRWF, such as Lottery, Regular Giving and Legacy Giving.

A full breakdown of the role can be found in the attached document.

How to apply:

Please send the following to: Tim Green, Head of Community Fundraising.

• Your CV (no more than three sides)
• A supporting statement (no more than two pages), explaining why you believe this position is a great fit for you and how your knowledge / experience align with the required criteria.

Closing Date: Friday 10th January 2025 (we will view applications throughout this period).

Interviews: W/C 20th January 2025.

Eye Care Liaison Officer (ECLO)

Salary: £30,550 fte (£24,440 pro rata)

Contract type: Permanent Contract

Hours: 28 hours per week

Location: Eye Clinic, Ysbyty Gwynedd Hospital,

Closing date: Sunday 12 January 2024 (midnight)

We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.

RNIB is leading the creation of a world where there are no barriers for people with sight loss. One of our key priorities is to ask people to see sight loss differently, reversing inaccurate perceptions and changing public behaviours so everyone expects equal participation from people with sight loss and the creation of a fully accessible society.

We are pleased to announce this exciting opportunity to join our flagship UK Eye Care Support Service and the ECLO team in Wales.

In this role you will be working directly with people with sight loss, and those diagnosed with a condition which may cause sight loss in the future, as well as their families and carers. Providing understanding, information, and essential emotional support, you will support people to make informed choices which enable and empower them to maintain their independence and face the future with confidence.

Working across a large ophthalmology department you will work closely alongside clinicians and will develop strong partnerships across social care, community support and other local and national organisations.

For more information on what it's like to be an ECLO, please follow the links below:

What we are looking for

You will have proven experience of delivering information and advice services working directly with the people you are supporting. Key to this role will be your excellent communication and relationship building skills with patients, clinicians, and a wide range of cross sector partners.

You should be confident to work on your own initiative, have excellent organisational skills and be a confident user of IT systems. Impeccable record keeping skills are also key to this role.

How to Apply

To be considered, you must respond to the questions in our short application form and submit your CV. If you're having difficulty applying, please contact

Closing date for completed applications: Sunday 5 January

Swyddog Cyswllt Gofal Llygaid (ECLO)

Cyflog: £30,550 cyfwerth ag amser llawn (£24,440 pro rata)

Math o Gontract: Contract Parhaol

Oriau: 28 awr yr wythnos

Lleoliad: Clinig Llygaid, Ysbyty Gwynedd, Ffordd Penrhos, Bangor. LL57 2PW

Dyddiad cau: Dydd Sul 12 Ionawr 2024 (hanner nos)

Ni yw'r Royal National Institute of Blind People (RNIB) ac rydym yma i bawb sy'n cael eu heffeithio gan golled golwg. Mae gweithio i ni yn golygu gweithio i un o elusennau mwyaf y DU, gan gefnogi bron i ddwy filiwn o bobl sy'n byw gyda cholled golwg yn y DU.

Mae'r RNIB yn arwain y gwaith o greu byd lle nad oes rhwystrau i bobl sydd â cholled golwg. Un o'n blaenoriaethau allweddol ni yw gofyn i bobl weld colled golwg yn wahanol, gan wyrdroi canfyddiadau anghywir a newid ymddygiad y cyhoedd fel bod pawb yn disgwyl cyfranogiad cyfartal gan bobl sydd â cholled golwg a chreu cymdeithas gwbl hygyrch.

Mae'n bleser gennym gyhoeddi'r cyfle cyffrous hwn i ymuno â'n Gwasanaeth Cefnogi Gofal Llygaid blaenllaw ni yn y DU a'r tîm ECLO yng Nghymru.

Yn y rôl hon byddwch yn gweithio'n uniongyrchol gyda phobl sydd â cholled golwg, a phobl sy'n cael diagnosis o gyflwr a allai achosi colled golwg yn y dyfodol, yn ogystal â'u teuluoedd a'u gofalwyr. Gan ddarparu dealltwriaeth, gwybodaeth a chefnogaeth emosiynol hanfodol, byddwch yn cefnogi pobl i wneud dewisiadau gwybodus sy'n eu galluogi a'u grymuso i gynnal eu hannibyniaeth ac wynebu'r dyfodol yn hyderus.

Gan weithio ar draws adran offthalmoleg fawr byddwch yn gweithio'n agos ochr yn ochr â chlinigwyr ac yn datblygu partneriaethau cadarn ar draws gofal cymdeithasol, cefnogaeth gymunedol a sefydliadau lleol a chenedlaethol eraill.

I gael rhagor o wybodaeth am sut beth yw bod yn ECLO, dilynwch y dolenni isod:

Gwasanaeth ECLO yr RNIB - YouTube

Hysbyseb teledu Apêl Newidwyr Bywyd yr RNIB - YouTube

Diwrnod ym Mywyd ECLO - Gwefan yr RNIB

Beth rydym yn chwilio amdano

Bydd gennych brofiad clir o ddarparu gwasanaethau gwybodaeth a chyngor gan weithio'n uniongyrchol gyda'r bobl rydych yn eu cefnogi. Yn allweddol i'r rôl hon fydd eich sgiliau cyfathrebu a meithrin perthnasoedd rhagorol gyda chleifion, clinigwyr, ac ystod eang o bartneriaid traws-sector.

Dylech fod yn hyderus i weithio ar eich liwt eich hun, bod â sgiliau trefnu rhagorol a bod yn ddefnyddiwr hyderus o systemau TG. Mae sgiliau cadw cofnodion manwl gywir yn allweddol i'r rôl hon hefyd.

Sut i Wneud Cais

Er mwyn cael eich ystyried, rhaid i chi ymateb i'r cwestiynau ar ein ffurflen gais fer a chyflwyno eich CV. Os ydych chi'n cael anhawster gwneud cais, cysylltwch â

Y dyddiad cau ar gyfer ceisiadau wedi'u cwblhau: Dydd Sul 12 Ionawr

We seek an experienced leader with a passion for supporting children and young people with disabilities and additional needs. You would help build this new charity and drive forward our ambitious plans to deliver more support, fitness, clubs and leisure activities to more children and young people with disabilities and additional needs and their families.

The Chief Executive Officer (CEO) will provide leadership, guidance and oversight ensuring operational efficiency and sustainability for the charity.

F6IT is an inclusive, family centric organisation for children and young people with disabilities and additional needs. We believe in the importance of participation, personal development and fulfilment, making friends and having fun alongside family and friends within their community. F6IT is also a strong, active advocate of disability, inclusion and language in local government and all parts of the community.

You will be joining a growing organisation and you will help build and drive forward the ambitious plans to deliver more support, fitness clubs and leisure activities to more children and young people with disabilities. You will ensure that the needs of our Beneficiaries are at the heart of everything F6IT does.

Please Note: This post is subject to an enhanced level DBS Disclosure which will be sought prior to the confirmation of the job offer.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Location: Based in London, working from home is an option in line with Crisis’ homeworking policy. This role is required to be in the office for a minimum of two days a week. 

About the role 

Crisis is looking for an Executive Assistant to provide vital support to our Chief Executive, Senior Leadership Team (SLT), and Board of Trustees. In this key role, you'll be at the heart of our mission to end homelessness. You will be part of a passionate and driven team, typically supporting two members of our senior leadership team and decision-making at the highest levels. 

It’s an exciting opportunity where you can grow your skills in a supportive, and collaborative environment, and can contribute to our equitable and inclusive culture. You will be juggling complex diaries and travel arrangements, financial administrative tasks, and providing indispensable support to our leadership team. You’ll help improve organisational effectiveness and influence bold decision-making, by supporting and coordinating a range of activities: from special projects to management meetings and Trustee meetings. By fostering meaningful relationships and contributing to impactful communications you’ll support essential collaboration across the organisation to drive change. 

This is a varied, dynamic, and fulfilling role! Prior EA experience is not essential, but you will need to be able to demonstrate the transferable skills, experience and understanding you can bring to the role. We would love to receive an application from you via our website if you feel you can contribute. 

About you 

• An exceptional organiser, able to anticipate needs and efficiently manage complex, changing priorities. 

• A resourceful problem-solver, focused on solutions and continuous improvement. 

• A laser focus on detail and deadlines, delivering work to the highest standards. 

• A strong communicator, able to use your written, verbal, and technical skills in a range of settings. 

• Confident working with and building relationships with people at all levels, with diverse teams and across a range of issues. 

• Committed to our values, and to integrity and confidentiality. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly.  

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 5 January 2025 at 23:55

Pre-interview information call for shortlisted candidates with incumbent EAs: Morning of Thursday 9 January or afternoon of Monday 13 January 2025 

Interview date and location: Thursday 16 January 2025 in person at Universal House, Wentworth Street, E1 

Interview process: Competency, scenario and value-based interview and a written task 

Can I use Artificial Intelligence (AI) technology for my application? 
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Hours: 37 hours per week Mon- Fri (part time hours will be considered)

Location: Hybrid- from any one of our offices (High Wycombe, Aylesbury, Chesham, Buckingham) and home working

Travel: Between offices and ad hoc for off site internal/ external meetings.

Pension: Defined contribution pension scheme with an employer contribution of 6%

Annual Leave: 25 days plus public holidays Reporting to: CEO

Role Outline

This is a great opportunity for an experienced Trusts and Grants officer looking to take on a new challenge. You will play a key role in the fundraising team in supporting the charity achieve its income ambitions to meet the continual need for impartial, free advice in the county of Buckinghamshire. Working closely with the CEO, Fundraising Relationship Manager and management team , you will oversee the development of a strong pipeline across Charitable Trusts and Foundations and Grant Giving Bodies, both locally and nationally. You will work to manage and strengthen relationships with existing funders and lead on securing a range of new opportunities in line with CA Bucks strategic aims.

To find out more including how to apply please read the attached Job Pack. Thank you. 

About Citizens Advice Bucks

Citizens Advice Bucks is a registered charity that believes everyone deserves access to free advice to help them deal with life’s problems and challenges and our committed and highly trained team of staff and volunteers help us do that.

Our Vision

To build a better Bucks. We know our services can transform our clients’ lives – practically, financially and emotionally.

Our Mission

Helping those who need us most. Focusing on prevention and empowerment to help our clients resolve as many issues as we can. 

Closing date: 31st December 2024

Interviews: w/c January 13th

About us

Established in December 2013, Betknowmore UK’s mission is to address gambling related harm in UK communities. We work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. We are the leading provider of gambling support and training services. 

Our vision

As a charity, our vision is that those harmed by gambling are empowered and able to live the lives they want to live.

Our mission

To support our vision, we support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training.

Our values

Everything we do as Betknowmore UK is guided by our desire:

• To empower individuals
• To recognise the effect the harm caused by gambling has on diverse & under-represented communities
• To provide hope through lived experience
• To treat those we support with honesty and compassion

Role Purpose

Betknowmore UK has seen substantial growth over the past couple of years, and as our team continues to grow, we are looking for an experienced HR Officer to join the team. The primary purpose of this role is to support the Head of Operations facilitate the smooth running of our human resources function, including onboarding new employees, managing the HR systems and assisting with some aspects of payroll and employee benefits.

Whilst specific legal training is not required, solid HR legal knowledge will be advantageous. Betknowmore UK will invest in the candidate’s professional and personal development, including pathways for career progression within the charity.

This role would suit someone keen to develop their functional expertise in HR and gain exposure to the breadth of operational functions

Qualifications or Relevant Experience

• Proven track record in a generalist HR role, no formal qualifications required

Essential Experience

• Experience working in the human resources function of a growing charitable

organisation.

• Experience in building relationships internally and externally.

• Experience in coordinating targeted recruitment and selection campaigns aligned with

organisational objectives.

Essential Aptitude

• Passion for life-long learning and dedication to employee health and wellbeing.

• Energy, enthusiasm and ability to manage a diverse workload.

• Supports and champions the vision, mission and values of Betknowmore UK.

• Ability to work flexibly, according to role and service requirements.

• Sensitivity and discretion when dealing with sensitive and confidential data

• Be able to work accurately, with good attention to detail

Essential Skills & Knowledge

• Reliability and discretion: you will often learn of confidential matters

• Adaptability and pragmatism

• Excellent communication and relationship-building skills

• Organisational & problem-solving skills

• IT skills

• Initiative and attention to detail.

• Right to work in the UK

• Commitment to the organisation's principles and willingness to work within policies

and guidelines.

Desirable Skills & Knowledge

• Knowledge of employment law including charity-specific requirements.

• Payroll and benefits knowledge.

• Working towards a CIPD qualification.

To apply

To apply

Please submit your CV and a cover letter detailing your relevant experience

Please submit your CV and a cover letter detailing your relevant experience

About SHARe KNOWSLEY:
We are a vibrant and impactful charity dedicated to supporting people seeking asylum and refugees in Knowsley, Merseyside. Our mission is: ‘to help refugees thrive not just survive’ by empowering those who have faced unimaginable hardship in providing them with the tools, resources, and opportunities to rebuild their lives with dignity and hope. Through a range of vital services, we work tirelessly to ensure that the rights of refugees and people seeking asylum are protected, they get the necessary support, their voices are heard, and that their contributions are valued in society.

We are seeking a dynamic, compassionate, and visionary CEO who possesses a strong blend of strategic leadership and operational expertise to guide SHARe Knowsley into its next phase of growth. The ideal candidate will not only inspire and motivate teams but also bring proven managerial skills to effectively oversee day-to-day operations, ensure efficiency, and drive sustainable development.

If you:

• Believe everyone has the right to live their best life.
• Are passionate about supporting refugees and people seeking asylum to rebuild their lives.
• Have the commitment, the passion, and the management and leadership skills to lead an organisation that is making a real and lasting impact to the lives of some of the most vulnerable people in society.

Then we have an exciting opportunity for you to lead SHARe Knowsley through the next phase of our development and be at the heart of an organisation that truly makes a difference to the lives of some of the most vulnerable people in our community.

As Chief Executive Officer, you will have the chance to shape the future of SHARe Knowsley, expanding our reach and enhancing the support we provide to some of the most marginalised members of society. If you are a strategic leader with good managerial skills and a commitment to social change, we would love to hear from you.

Role Overview:
Reporting directly to the Trustee Board, as CEO, you will be responsible for providing strategic leadership, managing operations, and overseeing the overall development of SHARe Knowsley’s services. You will lead fundraising efforts and oversee the charity’s budget to ensure the long-term financial sustainability of SHARe Knowsley. You will lead a passionate and dedicated team of staff and volunteers, ensuring that our programmes are effective, sustainable, and aligned with our mission. You will also play a key role in building relationships with local partners, stakeholders, and funders, as well as advocating for the rights and needs of asylum seekers and refugees, promoting a positive and inclusive organisational culture.

Person Specification:
The ideal candidate will be an experienced leader with a passion for social justice and human rights. You will have a proven track record in a management and leadership role, preferably within the charitable or not-for-profit sector. Ideally, you will have experience of working within the refugee, asylum, or social care sectors. You should be a strategic thinker with strong financial acumen, excellent communication skills, and the ability to build partnerships and influence at all levels. A compassionate and values-driven approach to leadership, with a commitment to social justice and equality.

Job Details:

• Position: Chief Executive officer
• Location: Based in Huyton, and at times, at the drop-ins located in other parts of Knowsley; with an opportunity for hybrid working
• Hours: Full-time (37.5 hours weekly)
• Annual Leave: 25 days plus Bank Holidays and gratuity days over Christmas period