Supporter Services Officer Jobs

Job Title:                 Head of Grants and Partnerships

Salary:                     SCP 50 £48,313

Responsible to:    Deputy CEO  

Location:              Working hours divided between BVSC Offices (Latham House, 33 – 34 Paradise Street, Birmingham,                                     1 2AJ) and home address, as agreed by BVSC

Hours of work:      35 per week

Join Our Team as our Head of Grants and Partnerships

Are you passionate about empowering the Voluntary and Community, Faith and Social Enterprise (VCSFE) Sector through fair transparent, and impactful grant-making? BVSC is seeking a Head of Grants and Partnerships to lead our grants and contracts management function, driving programme development, delivery, and partnership building to support our mission.

If you have a proven track record in developing robust monitoring systems within complex organisations, a keen eye for detail, and strong numeracy and financial analysis skills, we want to hear from you!

Role Overview

The Head of Grants and Partnerships will be responsible for leading BVSC’s grants and contracts management function, including program development, delivery, partnership building, process improvement, and ensuring fair transparent, and impactful grant-making to support the Voluntary and Community Sector.

If you have experience of developing, maintaining and improving robust and efficient monitoring system in a complex organisaiotn, excellent attention to detail, and proven numeracey and financial analysis experience, we would like to hear from you.

Key Responsibilities

• Responsible for the overall grant and contract management function.
• Develop and maintain grant and contract management approaches that reflect the ethos of a CVS
• Secure on-going opportunities and to create new opportunities in line with the needs of the sector.
• Develop relationships with key partners across all sectors to support the development and delivery of the grant making function.
• Responsible for the end-to-end management of each grant program, including but not limited to: bidding guidance, eligibility criteria, launch and advertising.
• Manage and understand the outcome and outputs we are contracted to deliver and to ensure data is collected in a robust and timely manner for internal management purposes and that information is reliable and reconciled to the measures used by the funders. To develop management tools to provide accurate and timely information.
• To monitor the quality and quantity of information of grant making programmes to support the monitoring and reporting process.
• Ensure that all the reporting criteria for each grant program is met.
• Manage contract variations when required and to manage the risk associated with each program.
• Line manage staff as required.
• Organise and attend project meetings as and when required.
• Respond positively and constructively to internal performance management processes and to contribute to the ethos of continuous improvement within the Corporate Services & Finance directorate and BVSC.

 What We’re Looking For

•  Experience: Proven experience of excellent attention to detail, accuracy, numeracy and financial analysis experience.
• Skill: Working on own initiative, good communication and presentation skills, ability to work effectively within a team.
• Attitudes/Behaviour: Understanding and committed to the ethos of BVSC. Empathy with the values of the voluntary sector and the context within which BVSC operates and creative and enthusiastic with a positive and solution-focused attitude.
• Values: Commitment to BVSC’s ethos, equal opportunities, and values

What We Offer

• A supportive and inclusive work environment.
• A chance to make a tangible impact within the voluntary sector.
• Flexible working arrangements (where applicable).

Working for BVSC

Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.

Please visit our website for more information about working with BVSC.

We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.  

We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks will be conducted once a job offer has been made and accepted. This role is subject to a basic DBS check.

Closing date for applications – 9th January 2025

Interviews to take place – 21st January 2025 at the Latham House office

Shortlisted applicants will be contacted by 10th January 2025. If you have not been contacted by 10th January 2025 you should assume you have not been shortlisted.

Position type: Fixed term,12 months (Maternity Cover) Full time, 37.5 hours week, flexible hours considered  

Responsible to: Procurement Manager

Location: Truro, Cornwall (hybrid) or Remote (UK only – with required travel to HQ up to 4 times a year)

Role purpose:

This is an exciting time at ShelterBox and, as we grow, our Procurement team is crucial to ensuring we’re equipped with the supply infrastructure we need to work, fundraise, budget, manage data and ultimately deliver vital aid. In addition to working on Indirect Items, the Procurement Team is a skills resource for the rest of the business, identifying and supporting with best practice in procurement and negotiations at all levels.

The Senior Buyer will join a busy and dynamic Procurement team of four individuals (two Senior Buyers, a Junior Buyer and the Procurement Manager) and will quickly become integral to the day-to-day running of the Procurement function. It is expected that the individual will have previous procurement experience.

The Senior Buyer will be responsible for a variety of Indirect Spend and Suppliers, with a particular focus on IT and similar categories. Additionally, the Senior Buyer will support the Supply Chain team and the rest of the organisation as a subject matter expert on negotiation and Procurement activities.

Who are we looking for? 

ShelterBox is seeking a proactive individual with proven procurement experience to add capacity to the team. Attention to detail and diligence will be at the forefront of your skillset and you’ll need to be comfortable with numbers, data and sensitively posing challenging questions to understand business requirements.

We are looking for someone with excellent communications skills and the ability to balance multiple tasks with competing deadlines. The individual should be confident with developing and maintaining relationships both internally with other departments and externally with suppliers and partners.

This role would suit someone currently in a Procurement Role who is looking to expand their responsibilities and skillset. CIPs qualification is desirable.

Charity experience is appreciated, but we welcome applicants with appropriate experience in any sector. 

Main role and responsibilities

Support proper stock and services acquisition through market discovery, supplier due diligence activities, tight contracting procedures, contract management, negotiating contracts, identifying cost saving opportunities, and document preparation and filing to ensure best value, efficiency, and accountability to donors and beneficiaries.

Handling a variety of stakeholders and manage expectations as well as delivering on promised outcomes.

Support the IT function through the roll out of the new Business System Transformation project as well as the acquisition of other licences and equipment.

Duties will include but not be limited to:

• Management of a broad range of categories across the organisation, focussing predominantly on indirect, non-stock purchases with a particular focus on IT.
• Work with Senior Management to identify procurement improvement priorities by analysing forecast spend, supply markets and specification options.
• Design, plan and lead the tender process for a variety of buying categories up to a contract value of £2m
• Contribute to the specification-writing process, leading to formal technical, performance and supply specifications that can be used in tendering; it is expected that the individual will write the final versions of those specifications and hold them on file.
• Regularly review and improve procurement processes for allocated categories, adapting to organisational strategic change.
• Working with the team, assess and manage risk across all allocated categories.
• Write, negotiate and sign off contracts with suppliers to achieve the maximum value for ShelterBox.
• Develop and maintain appropriate supplier and contract management processes for all allocated categories.
• Report on cost savings and avoidance and added value.
• Upskill individuals across the organisation on commercial processes, offering strategic advice and ensuring compliance with internal policies.
•  Manage procurement-led projects such as procedure implementation, and software introduction.
• Develop and deliver sustainability improvements within the procurement function according to the Environmental Policy.
•   Keep up to date with legislative changes, industry trends and market developments.
• Sign off on expenditure as per the delegation of authority level.
• Maintain departmental databases.
• Ensure that the procurement administration is kept up to date and that all filing is in accordance with policy.
• Support procurement-related projects across the organisation.
• Uphold ethical and professional procurement standards at all times.
• Maintain commercial confidence for internal matters, and matters pertaining to suppliers.
• Represent ShelterBox as required.

  Any other duties as required which are deemed appropriate to the level and grade of the post.

Interviews for this role will be on 8th - 10th January 2025 and will be remote on Microsoft Teams. 

You’ll have a passion for organising and a flexible approach. You will help ensure that meetings and events take place in suitable venues, at convenient times, and are accurately minuted. You’ll liaise with the external premises facilities team as and when necessary to ensure the smooth and safe running of the office environment. You’ll also act as the main point of contact for external contractors such as our phone/ internet providers. 

You’ll support the CEO with diary management and help us ensure Board meetings, volunteer events, and staff meetings/activities take place throughout the year. Our Board meet six times a year on a Tuesday evening, so you’ll need to be available for those.

Operations and Finance Coordinator
Location: Remote (with London/UK-based in-person meetings)
Salary: £29,000 per annum
Contract: Full-time, 12 months fixed-term (with the potential to become permanent)

Do you thrive in a fast-paced, mission-driven environment? Are you ready to help shape the future of a global charity supporting health, financial stability, youth success, and community resilience?

At United Way UK, we're looking for a skilled and adaptable Operations / Finance Coordinator to join our small but dynamic team. Reporting to the CEO, you’ll manage financial processes, support HR functions, and coordinate operational and programme activities.

What you’ll do:

• Support financial administration, including budgets and reporting.
• Coordinate HR processes like recruitment and onboarding, working with our outsourced team.
• Provide administrative support for programme delivery and fundraising.

What we’re looking for:

• Strong organisational and multitasking skills.
• Flexibility and resilience under pressure.
• Experience and accuracy in finance or operations (charity sector a plus).

What we offer:

• A supportive, collaborative culture.
• A chance to grow your skills while making a real difference.
• The opportunity to work within a globally recognised organisation.

Applications will be reviewed on a rolling basis – apply early as we may close applications once the role is filled.

Apply by submitting your CV and cover letter via the link on Charity Job.

Diversity & Inclusion: We celebrate diversity and are committed to creating an inclusive environment for all.

This is an important strategic role within our organisation. You will lead and manage the Somerset Diverse Communities (SDC) team in CCS which works with ethically diverse communities in Somerset. Together with your team, you will listen to community needs, promote suitable responses and convene individuals and organisations to seek community based solutions, supporting communities to thrive together.

You will work with the Head of Programmes, Community Leaders, our Commissioners, partner organisations and wider stakeholders to ensure that the Somerset Diverse Communities programme delivers our strategic goals and that we are collaborating effectively with statutory and community based partners, including the wider VCFSE sector.

You will be a key member of the Programmes Team, and will work with our Senior Programmes Manager and the Village Agent Programme Manager to ensure that all of our community development work is well integrated; and we are making the most of opportunities, internal and external that will help to improve quality of life for individuals and communities in Somerset.

You'll be helping us Thrive Together

• You will help groups representing and working with diverse communities to thrive, enabling people of all backgrounds to have fulfilling lives in Somerset.
• Be accountable for the delivery of a high-quality programme of work in Somerset, promoting a learning culture, and driving growth through role modelling.
• Manage all operational employees within the SDC team to deliver programme and strategic goals.
• To support your team to practice continuous professional and personal development.
• Utilise high levels of emotional intelligence and strong communication skills internally and externally to ensure the delivery of a high-quality programme of work.
• Demonstrate active leadership skills and support your team to resolve challenges and respond to opportunities.

You'll be helping us Enable Change

• Ensure that the impact of SDC work is demonstrated and articulated to internal and external audiences, including contributions to fundraising and advocacy campaigns and materials and representing the service to external audiences.
• Look for opportunities to innovate and work with internal and external colleagues to develop new programmes of work to meet community need; implementing and evaluating pilot projects and, if successful, embedding them within the central service.
• Analyse performance data to evaluate service design, developing new or improved processes and procedures to ensure we are effective, efficient and focused on community outcomes.
• Drive community development through SDC work, supporting the team to identify gaps and implement sustainable community solutions whilst identifying and mitigating risk.
• Take responsibility for collating reports internally for the Senior Leadership Team and Trustees and externally for funders as required.
• Work with the Data & Insights Manager to contribute to the development of quality assurance systems.
• Manage SDC’s day-to-day operations and its resources in accordance with CCS policies and procedures, ensuring compliance with legal requirements and good practice in all aspects of the charity’s work.
• Keep abreast of national, regional, and local policy that impacts on our work to bring a wider perspective, and ensure our work is well informed.

You'll be helping us Build Connections

• Build and maintain positive working relationships with our partners, collaborators and stakeholders, including police, commissioners, public sector officers and organisational representatives across a range of sectors and organisations.
• Show generous leadership and actively promote CCS values at all times.
• Attend relevant partnership and operational meetings for SDC activities.
• When appropriate, represent CCS externally at events and meetings locally, regionally and nationally.

The purpose of your role

We are looking for a personal assistant with some previous experience, who is keen to support Police Now’s mission of community transformation and culture change in policing, and to undertake a meaningful role supporting the executive leadership team in a busy, agile and ambitious organisation. 

Police Now’s executive leadership team currently includes the Chief Executive Officer, Chief Operating Officer, Chief Marketing Officer and Programmes Director. Together, the Executive is responsible for the organisation’s overall health and success and is accountable to the board of trustees. 

This role will work both independently and collaboratively to ensure that the executive team works efficiently and effectively. This will primarily be achieved via swift and thoughtful diary management, meeting support (for example, taking minutes of formal meetings and actions from informal ones), management of email inboxes, drafting and responding to correspondence, and similar administrative and support duties. Over time, there are opportunities to develop and add additional activities and responsibilities to the role. 

Absolute discretion and trust is critical, as is strong and confident communication with a diverse range of people. You will need to be intrinsically motivated, trustworthy and prepared to take on exciting and varied challenges within Police Now.

Key responsibilities

• Board and board committee governance: be a point of contact for trustees, partners and other external stakeholders and plan and coordinate board meetings, sub-committees, and the senior leadership team meetings. This includes ensuring papers are circulated in advance, meeting room bookings, attending meetings and producing timely, concise and accurate minutes and actions. You will work with the Company Secretary to update our records on Companies House and the Charities Commission to ensure that Police Now is always compliant as well as manage and maintain databases and systems relating to governance.
• Executive team diary management: support the executive team with day-to-day diary management to help ensure that they are effectively utilising their time in the most impactful ways. This includes arranging and coordinating meetings, booking rooms in our London office, arranging travel and accommodation when required and in some cases, sourcing an external venue while being cost effective, all while ensuring that digital infrastructure is available to support hybrid working. 
• Financial processing: you will process invoices relating to the executive through our financial system and reconcile the executive teams monthly credit card statements and personal expenses in a timely manner as well as occasionally process expenses for trustees and committee members.
• Project support: assist and support the Executive team and Strategy, Stakeholders and Governance Manager as needed with strategic projects and other ad hoc tasks as required.
• Inbox management: manage the general enquiries inbox and some individual executive inboxes to effectively direct queries and escalate risks as appropriate.

Key Requirements 

• We are looking for someone with a good grounding as a personal assistant or with significant relevant experience within an administrative role. 
• An ability to handle confidential information with absolute discretion; a track record of integrity and good judgement. 
• Strong organisational skills with the ability to work at real pace, manage a varied workload, work to short deadlines and prioritise effectively.
• Excellent interpersonal skills, strong emotional intelligence and the ability to build positive relationships and trust with stakeholders, including staff and external partners.
• Excellent attention to detail, as well as the ability to select the most important information to note or share during meetings.
• Excellent written communication skills, particularly minute writing, report writing and correspondence.
• Good initiative, able to proactively suggest ways to streamline or improve processes to enhance efficiency.
• Ability to work independently with limited supervision; can proactively anticipate, respond and adapt to situations.
• Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint), particularly report writing and slide packs; experience in Salesforce or CRM systems is an advantage but not essential. 
• A real passion for our mission and values. 
• Ability to attend the office for a minimum of three days per week (this may change depending on business needs) as well as national travel as and when required. 
   

What you'll get from us

• A bright, airy and modern office in Zone 1
• Competitive salary of £36,000 - £43,000, per annum (dependent on experience and inclusive of London weighting)
• Flexible working
• 27 days holiday each year, plus bank holidays 
• A range of hospitality discounts
• Sanctus coaching (private mental health coaching for the workplace)
• Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts
• Training opportunities for personal development
• Participation in a pension scheme (with 6% employer contributions and 2% employee contributions)

Please note the closing date for this role is Thursday 2nd January at 9am.

Applications will be screened as they are received and invited to interview accordingly. Police Now reserves the right to close the advert prior to the advertised date, early applications are therefore encouraged.

Sue Ryder supports people at the most difficult times of their lives because we believe no one should face death or grief alone.

Are you an experienced fundraising with a proven track record in delivering income growth through the development of corporate partnerships and relationships?

Sue Ryder is looking for a Corporate Partnerships Manager to join the Fundraising team and develop Sue Ryder’s national Corporate Partnerships programme to drive income growth and develop new partnerships in line with the organisation’s strategic aim to provide more care for more people.

The Role
Reporting to the Senior Corporate Partnerships Manager, you will identify and develop a robust pipeline of corporate prospects aligned with Sue Ryder’s strategic aims and aspirations.

Key Responsibilities:

• Help develop on a multi-year corporate partnerships strategy, activity plan and budget in order to significantly grow income from national corporate partnerships.
• Work with corporate donation manager in retail develop strategic relationships with corporates to grow donated goods and services.
• Support the Community Team to significantly grow local corporate income
• Develop strategic two-way face to face relationships with key prospects finding routes to new networks in their peer group in order to build a robust new business pipeline and ultimately grow income
• Participate in budgeting and financial management at departmental level

About You:

• Demonstrable experience of securing significant corporate donations and working with corporate partners to demonstrate success in new business and of securing 6-7 figure partnerships
• Proven experience of delivering income growth through the development of corporate partnerships and relationships
• An expert networker – capable of planning and establishing networks that facilitate relationships with key decision makers in large organisations
• Proven experience of developing compelling corporate propositions that are in line with the organisation’s strategy and meet the brief of prospective corporate partners
• Sound understanding of the legal and contractual aspects of corporate partnerships

Competitive Benefits Package

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
• Staff discount with thousands of retailers
• Refer a friend scheme - £250
• Enhanced maternity, paternity and adoption pay
• and lots more. Please visit our careers website for the full list.

Closing date: Friday 3rd January
Interview date: W/C 6th January

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Join us in our efforts to end extreme poverty, whatever it takes.

A fantastic opportunity has arisen for a highly organised Executive and Governance Support Officer to join Concern Worldwide (UK) on a full time permanent basis.

About us

Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Our mission is to transform the lives of people living in extreme poverty.  We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger.

About the Role

Would you enjoy working in a fast paced environment coordinating projects and work flow to support Concern UK’s leadership in their delivery of strategic goals?  We are looking for someone who has the ability to build relationships with our Senior Management Team in the UK and Dublin offices, with our Board of Trustees and amongst staff.

You will come with a proven skillset in your ability to organise, manage and prioritise work, maintaining confidentiality at all times with a strong command of written and verbal English together with excellent skills across the Microsoft Suite.  If this role resonates with you, we look forward to receiving your application.
Previous experience in a similar role in the charity sector is desirable together with governance experience and an interest in international development and humanitarian response.

About You:

The ideal candidate will have proven experience preparing agendas, preparing papers and reports, minute taking, action follow ups.  You will independently prioritise and plan a busy workload and have excellent interpersonal skills with the ability to communicate with a wide range of people and build strong internal and external working relationships. You will have excellent written English and the ability to produce accurate work to a high standard and pay attention to detail. The successful post holder will be proactive and demonstrated understanding of the importance of maintaining confidentiality at all times.

Main duties & Responsibilities:

Executive Assistant to the Executive Director

- Provide effective diary support & inbox management for the Executive Director
- Ensure the Executive Director is well prepared and able to execute their role effectively through support on briefings
- Prepare expense claims for the Executive Director

Trustee Liaison

- In conjunction with the Executive Director, coordinate meetings for the Board, Audit and Finance Committee, Fundraising Committee, and Governance and Nomination Committee.
- In conjunction with Director Northern Ireland, coordinate CNI Board meetings
- Take responsibility for Trustee communications including the preparation, editing and dispatch of Board Papers, production of meeting minutes and recording action points. Produce and maintain rolling agendas.
- Track and update actions on governance issues for both Boards, i.e. signing of documents and declarations, producing letters of appointment, preparing Board papers on Trustee Issues and keeping the website updated.
- Control of Trustee information regarding GDPR and compliance standards
- Responsible for personal data collection and support for recruitment and induction process for new Trustees

Support to SMT and ELT

- Co-ordinate SMT meetings; produce and update rolling agenda, prepare monthly agendas, circulate papers, coordinate presentations and maintain action logs.
- Ensure the availability of clear and accurate minutes of Board, SMT, ELT and other meetings where relevant. Ensure they are properly approved and filed.
- Coordinate Board and SMT Away Days
- Monitor and remind ED and SMT of key moments, deadlines and important tasks.
- Assist with collating information, editing and preparation of papers and presentations.
- Organise UK and international travel arrangements for SMT and board members on request.
- Prepare expense claims for Trustees.

Executive Support for the Organisation

- In consultation with the ELT, coordinate the timetable and logistics for all staff briefings.
- On an ad hoc basis, support SMT members in organising events and consultancies.
- On an ad hoc basis, support cross-organisational projects led by SMT members including documentation, planning and organising.
- Support the Compliance Officer with approved and final policies and other documents.
- Management London Info e-mail inbox

About our office:

Concern is currently trialling a hybrid model. Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily.

Please upload your CV and cover letter by 12th January 2025.

All candidates who are short-listed for an interview will be notified via email after the application deadline.

Candidates must be legally entitled to work in the UK at the time of application.

Concern reserves the right to close this role before the deadline.

The successful post holder will be required to complete a criminal records self-declaration form and complete a basic DBS check.

Location: London / Hybrid
Contract Type: Permanent
Hours: Full time
Salary: £37,602 - £41,780

You may also have experience in the following: : Executive Assistant; Executive Coordinator; Executive Office Manager; Executive office coordinator, Project Management, Partnerships; Engagement, Personal Assistant   Project Support, Project Assistant, Project Coordinator, Project Administrator, Project Management, Business support Admin, Project Compliance, Trustee support, Trustee Liaison, Business Support Officer, Operations Coordinator, Senior Executive Assistant, Executive Support

REF-218 768

BACKGROUND

The Helen Bamber Foundation (HBF) is a specialist clinical and human rights charity that works with people seeking asylum and refugees who are Survivors of trafficking, torture and other forms of extreme human cruelty. Asylum Aid (AA) is a legal charity dedicated to protecting people from persecution by providing legal representation and access to justice for refugees and people seeking asylum. In 2020, Helen Bamber Foundation and Asylum Aid came together to form the Helen Bamber Foundation Group. We believe that all Survivors should have safety, freedom and power to rebuild their lives.

We are innovative, ambitious and compassionate. The bravery and resilience of our clients is an inspiration to all the team at Helen Bamber Foundation Group, which comprises Helen Bamber Foundation and Asylum Aid.

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, and candidates from refugee and/or migrant backgrounds.

We are supported by our President, Dame Emma Thompson, who is a fantastic champion of our mission, and who hosts our flagship event, The Conversation, every year.

OVERVIEW OF THE ROLE 

This exciting role will support on the delivery of income from a range of high-value donors within our philanthropy and corporate income streams. This position is key for both Helen Bamber Foundation and Asylum Aid and the postholder will work closely with the senior leadership of both charities, enabling the Head of Fundraising and Communications and the Executive Director of Fundraising and Communications  to build successful funding partnerships.

We’re looking for someone who is an effective communicator with a flair for writing, who is results-focused and organised. This role best suits someone who is eager to learn and work as part of a tight-knit and successful team, and who can respond creatively and consistently to our current and future donors’ requests.

This is an exciting opportunity for someone looking to begin their career in charity fundraising. The candidate will preferably have some experience working or volunteering in the charity sector, and we welcome applications from candidates with transferrable experience, such as working in a client-facing role, in communications, copywriting or in event planning. 

Full JD attached.

APPLICATION PROCESS

The first stage is to complete on our online application form on our website by 9 am on Monday 13th January 2025.

You’ll be asked to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your skills and experience demonstrate your suitability for the role

2. Upload your current CV

3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

SELECTION PROCESS

We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 20th  January 2024, followed by shortlisted candidates attending in-person interview week commencing 27th January 2024. We will also ask you to complete a short written task ahead of the day.

ELIGIBILITY

Please note that the successful candidate will have the right to work in the UK will be subject to a DBS check and disclosure of adult and child barring lists. If appointed, you will ALSO be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment.

ADJUSTMENTS

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

Prison Facilitator - HMP Swinfen Hall

Location: Lichfield
Salary: £16,550 (£27,584 FTE)
Hours: 21 hours (3 days per week)
Department: Prison delivery
Job Type: Part time
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust is delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Swinfen Hall (subject to contract award). Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for week commencing 6th & 13th January 2025.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-218517

Membership Specialist

Would you like to work in a dynamic forward-looking organisation as the Membership Specialist, where you can help to advance, promote, and maintain high standards of practice of psychotherapy and psychotherapeutic counselling for the benefit of all?

Position: Membership Specialist

Location: Hybrid/London (in the office at least once per month on average)

Contract: Permanent

Hours: Full and part time hours considered

Salary: £30,324 per annum (FTE) (pro rata for part time hours)

Closing Date: Monday 20th January 2025

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

We are looking for a Membership Specialist who is passionate about mental health service provision in the UK, to join a vibrant and thriving team. You will provide a frontline service for customer enquiries and help us to maintain our registers in the public interest. You will be pivotal in capturing essential data and processing associated transactions.

Key responsibilities include:

• Provide general enquiry services to members, non-members, and members of the public, including being part of a pool of staff responsible for dealing with enquiries by telephone, emails, social media, and postal enquiries.

• Develop and maintain a broad understanding of the administration and regulatory procedures relevant to the updating of member records, admission to a category of membership, and processing of subscription details. Such day-to-day activities require the ability to follow defined operations to a consistently high standard.

• Ensure accurate and timely processing of applications for our membership, following defined guidelines and processes. Produce reports from CRM systems as required.

• Be responsible for the administration of the renewal process for individual members, ensuring renewals, reminders, generating certificates, and lapsing are carried out accurately within specified timescales.

• Proactively identify and suggest feedback and ideas about new membership grades, member benefits, and new products and services to managers.

• Proactively market membership services, providing consultative advice on the range of services and benefits related to membership grades.

About You

This is a role for an individual who enjoys using technology and software applications, and has experience of working with databases, emails, documents and spreadsheets. You will have an opportunity to support an important cause where there is a growing demand in society for greater choices of high-quality mental health service provision. In short, it is an opportunity to make a real difference.

You will need to have the following skills and experience:

• Minimum of 1 years’ experience in a similar remote customer service role.

• Confident using technology and software applications, with experience of working with databases, emails, documents, spreadsheets, and videocalls.

• Strong communication skills, both written and verbal, with experience in working with remote team members and stakeholders.

• Demonstrated ability to work collaboratively with colleagues, share responsibilities, and support one another in achieving common goals.

• Demonstrated ability to consistently meet and exceed targets, in areas such as email and telephone quotas for example.

• Ability to work independently with minimal supervision, making well-informed decisions, and taking ownership of tasks and projects.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.

You may have experience in areas such as: Membership Assistant, Member Services, Membership Development Manager, Customer Service, Membership Marketing Manager, Membership Database Manager, Membership Engagement Manager, Membership Officer, Membership & Communications Manager,  etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are seeking an experienced evidence (systematic) reviewer to support the development of clinical guidelines, guidance statements, national audit and new product reviews, as well as supporting the wider membership and Faculty officers in responding to evidence and research enquiries. Part of the role will be to help establish the technical team and providing advice on appropriate methods and processes for the programme of work.

As part of the CEU team the postholder will work closely with the Clinical Director for the CEU, CEU team, clinical fellows, FSRH Clinical Quality Committees and senior faculty officers as well as national and international clinical experts involved in the field of sexual and reproductive healthcare. Key duties will include identifying and appraising relevant evidence using established systematic review methods and developing structured evidence summaries across a range of products. The postholder will also support the development of methods and new ways of working in conjunction with other members of the team.

Who we are:

The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

The Clinical Effectiveness Unit (CEU) at the FSRH develops a range of evidenced-based clinical guidance documents including clinical guidelines, statements and new product reviews as well as associated activities such as national benchmarking audits and responding to member evidence enquiries. The CEU is part of the wider Clinical Quality programme overseen by the Director for Clinical Quality who manages this role.

The role:

1. Analytical and technical:

Responsible for developing a range of literature reviews (scoping, umbrella, and systematic reviews) for clinical guidelines and guidance in accordance with FSRH processes and established evidence synthesis methodologies. This includes:

• Contributing to the development of scopes,
• Developing review questions and protocols,
• Systematic searching and identification of relevant evidence,
• Full quality assessment of evidence including application of GRADE framework
• Synthesising, collating and summarising quantitative and qualitative evidence
• Summarising and presenting evidence to guideline committees (GDG)
• Preparing written summaries of the evidence / GDG discussions as part of the guideline, guidance statements, evidence enquiries or new product reviews
• Collaborating closely with the Clinical Director, Clinical Fellows and GDG to write the guideline and guidance in line with FSRH approach
• Preparing technical responses to comments received during consultation or peer review of guidelines and guidance
• Contributing to webinars, blogs, articles and publications relating to guidelines and guidance products
• Contribute to audit and national benchmarking activities
• Responding to FSRH Officer, member or internal evidence enquiries including in relation to new research or products
• Contribute to surveillance process of new evidence relevant to the update of guidelines or guidance

2. Supporting methodological developments

• Contributing to the technical review of methods and the continuous improvement of methodological practices, proposing changes to processes and methodology as appropriate
• Keeping up to date on the latest developments in evidence-based practice methods
• Contribute to identifying new ways to deliver member evidence review services

3. Planning and project management:

• Working with the team, in particular the project co-ordinator, to help plan the work of the CEU and the delivery of guidelines, guidance and associated activities
• Monitor and control guideline development progress, ensuring adherence to project plans
• Contribute to identifying and mitigating risks and issues in relation to the development of guidelines, guidance and associated products
• Co-ordinate and lead guideline development project meetings, ensuring effective communication among team members

4. Communication:

• Establish and maintain effective working relationships and engagement with a range of internal and external staff, including senior FSRH staff and officers, clinical experts, academics and patient organisations.
• Presenting complex information to multidisciplinary and lay groups such as guideline development groups or FSRH clinical committees
• Contributing to publications and articles on FSRH guidelines and guidance
• Responding to member, press or officer enquiries regarding FSRH outputs and relevant evidence

You will have:

•  A Master’s degree level or a higher postgraduate qualification in a related area (for e.g. Public health, life sciences, epidemiology or medical statistics), or medical degree with experience in health services research, or equivalent level of experience gained in a relevant role
• Specialist knowledge of literature review methodology (incl. systematic review)
•  An understanding of guideline development and assessment methodology
• An understanding of the principles of evidence-based healthcare, critical appraisal and the interpretation and synthesis of clinical research
• Excellent oral, written communication and presentation skills
• An understanding of sexual and reproductive healthcare (Desirable)

You will have experience:

• Conducting literature reviews from inception to write-up
• Working in systematic reviewing methodology including undertaking quantitative and qualitative methodologies either in an academic, clinical or healthcare research environment
• Performing systematic searches in Cochrane Library, PubMed and Ovid (Medline, Embase)
• Familiarity with study design, health care methodology, conduct and reporting
• Preparing summaries of research findings
• Presenting complex information to multidisciplinary group
• Developing personal networks within the field of evidence synthesis (Desirable) 

We offer a range of benefits at FSRH to support staff wellbeing, including:

• ­ 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• ­ Annual Volunteering Day
• ­ Flexible working culture
• ­ Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• ­Employee discounts portal
• ­Free Lunch Thursday
• ­Interest free season ticket travel loans
• ­ Enhanced maternity, paternity & adoption pay
• ­ Free eye tests
• ­ Training and development

­To Apply

A full job description can be found on our website.

Deadline for applications is 16 January 2025 at 12pm

Interviews will be scheduled w/c 27 January 2025

We value diversity, promote equality and encourage applications from people of all backgrounds. 

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Bromley Experts by Experience is a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.

We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.

Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity. 

Our aims are:

• To support Disabled people to get our voices heard and to influence change locally.
• To campaign for an inclusive and accessible society.
• To support, develop and celebrate Disabled people’s skills and leadership.

The majority of the hours will be supporting volunteers in our office in Anerley, in addition to attending face to face meetings and events in Bromley Borough and occasionally in London. 

Annual leave: 5.6 weeks per year including bank holidays, pro rata

Pension: Statutory opt in rules applied to all our jobs

How to apply:

Please complete an application form in written or video format. Please include a supporting statement that gives examples of how you meet each criteria in the person specification, your contact details, your work and education history, details of two references and how you learnt about the vacancy.

Closing date for applications is 11:59pm on Sunday 19th January 2025.

Shortlisted candidates will be invited to lead a 20 minute ‘getting to know you’ session with our volunteers at our Anerley office on Thursday 30th January 2025.

Successful candidates will then be invited to an online interview on Monday 3rd February 2025.

What you will do:

• Proactively look for opportunities to recruit volunteers with lived experience, by promoting our volunteering opportunities across the borough, supporting stalls at community events and contributing articles celebrating volunteer achievements in our monthly newsletter and on our social media.
• Respond promptly to enquiries about volunteering, engage with individuals to encourage them to volunteer and interview potential volunteers to identify their strengths, interests, development and support needs. 
• Support volunteers to successfully undertake a programme of induction training, agree ongoing task plans for each volunteer to monitor progress, carry out regular one to one meetings with volunteers and provide support for volunteers to deliver specific tasks and projects.
• Co-ordinate regular volunteer team meetings, review volunteer management policies and procedures, take a lead on initiatives such as volunteers week events and volunteer fayres and keep up-to-date records about volunteers and individual progress.

This job is for you if:

• You have personal lived experience of being Deaf, Disabled and/or a carer.
• You have interpersonal skills to communicate and build rapport with people from a diverse range of cultural, professional and personal backgrounds.
• You have networking skills to build links with stakeholders in Bromley Borough. 
• You have excellent people skills, with experience of motivating others and empowering them to overcome barriers to reach their potential.
• You can problem-solve, meet targets and plan and prioritise your workload. 
• You are able to cope with limited resources, seize opportunities and think creatively.​

The Historic Dockyard Chatham, the best preserved of all Georgian dockyards, is the world’s most complete dockyard of the Age of Sail.  Today, The Historic Dockyard Chatham, is the leading example of a mixed-use heritage estate.  A vitally significant historic estate delivering outstanding preservation, an award-winning independent museum, commercial estate, Higher Education campus, leading film location and residential community.

As a registered charity that employs over 140 staff and 300 volunteers, people are at the heart of our Dockyard community.  Our culture strives for excellence across the board and our team are hugely passionate and engaged in all aspects of our work.  From historic building preservation through the diverse re-use of our historic estate, to engaging the widest possible audiences in learning about the significance and history of the former Royal Dockyard; The Historic Dockyard Chatham is a workplace like no other.

The Role

This is a new and exciting opportunity to work within a heritage organisation that plays a unique role in preserving and sharing history. You’ll be part of a team that values collaboration and provides a supportive environment for professional growth, contributing to highly meaningful work in an inspiring setting.

We are seeking a extremely organised and professional Executive and Governance Assistant to support the Chief Executive, Chairman, and the governance of the Trust and its subsidiaries.

This position is central to the efficient organisation of the Chief Executive and Chairman’s offices. You will manage diaries, prioritise incoming messages, draft correspondence, and prepare key documentation to ensure the smooth running of daily operations.

You will also play a vital role as Company Secretary, supporting governance activities, including organising meetings, maintaining accurate records, and ensuring effective administration for the Trust and its subsidiaries. 

About You

You will have strong organisational and time management skills.  Attention to detail and the ability to maintain discretion and confidentiality are essential for success in this role.  A professional and proactive approach to problem-solving and demonstrable confidence in managing competing priorities and meeting deadlines.  Governance experience in a charity or public body is key to this role.