Healthwatch Islington

Who we are

We are the independent champion for people who use health and social care services in Islington. We’re here to make sure that those running services put people at the heart of care. 

Our purpose is to understand the needs, experiences, and concerns of people who use health and social care services and to speak out on their behalf.

Our culture and values

We work in ways which are:

• Inclusive: encouraging participation from people across the borough
• Influential: using evidence from our community and knowledge of key policy to inform commissioning and delivery of services
• Responsive: rooted in empathy and compassion, and up-to-date with policy so that our work is relevant
• Collaborative: working with others to maximise the impact of our work.

Equality, diversity and inclusion policy

We believe in equity, diversity, and inclusion. We strive to bring this to all areas of our work. We recognise that inequality (based on gender, race, ethnicity, sexual orientation, gender identity, disability, class, and other forms of discrimination) intersects, meaning that everyone has their own unique experiences.

We aim to create an inclusive, welcoming environment for staff, volunteers, partners, and members of the public making use of our services.

Our core functions are to gather residents’ experiences of health and care services, provide advice and information, and create opportunities for residents to influence health and care provision and commissioning. We will work to prevent and challenge discrimination and inequality through all areas of our work.