Supporter Services Coordinator Jobs
About Rockinghorse Children’s Charity
Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all of the specialist children’s wards and baby units throughout Sussex.
We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell.
Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter now sick they are.
We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up.
About the role
In 2022 we launched our three-year strategic plan, which prioritised our activities to enable us to support more babies, children and teenagers. As we enter the final year of this strategy the charity continues to expand and develop its projects and services children all over Sussex.
This role will support the Head of Finance & Operations and be responsible for organising and managing the charity’s volunteers and the volunteer programme – working across the charity to ensure we have the right volunteers to support our work. The role will work with the Head of Marketing & Communications to promote and advertise our volunteer opportunities. You will be responsible for the management, recruitment, onboarding and retention of all short and long-term volunteers, to ensure we can continue to deliver life-saving projects for children and young people across Sussex.
You’ll bring excellent organisational skills, outstanding written and verbal communication skills, a can-do attitude, evidence of brilliant people management skills and a passion and enthusiasm for supporting young people. You’ll be part of a successful team that values wellbeing and champions teamwork, where our vision for children and young people is shared, and success is celebrated.
Duties of the role
Supporting the charity to deliver brilliant projects and service that support children and their families:
Rockinghorse delivers and funds around 70 projects per year – supporting sick and disabled babies, children, young people and their families in hospitals in Sussex – volunteers are a vital part of our ability to deliver and fund these projects.
This role will:
· Work across the charity team to recruit volunteers with the necessary skills, experience and commitment to support our project delivery, fundraising activities and office work.
· Lead on the co-ordinate the induction and training of volunteers to ensure they are fully onboarded and prepared for the charity, the role and to support our work.
· Set up interviews and initial getting to know you conversations to understand the skills, experience and needs of volunteers to ensure they are matched with the right role in the charity.
· Ensure that volunteers are able to achieve their aspirations in terms of work, education, training or further volunteering during their time with the charity.
· Co-ordinate individual and/or group supervision and support for volunteers.
· Ensure that volunteers involved in the charity’s work have access to relevant training and required policies and procedures to ensure they feel confident and are able to develop the skills needed to carry out their role.
· Ensure that the charity has the right policies and procedures in place for the recruitment, onboarding, retention and management of volunteers.
· Manage a volunteer database inline with relevant data protection legislation and ensure that all volunteers undergo appropriate, recorded, due diligence in their recruitment process.
· Support volunteers to share their experiences as case studies and reflections.
· Coordinated volunteer thank you events, engagement activities and communications to ensure volunteers feel part of the charity and actively participate in our work.
· Work collaboratively with the team and external partners to develop volunteer recruitment pathways for our service delivery projects.
· Create new partnerships with companies, the community and partners to create a flow of volunteers into the charity to support our work.
· Manage the offboarding process for all volunteers, ensuring a brilliant experience for all our volunteers from start to finish.
· Support the Head of Marketing and Communications to create promotional, marketing and supporting materials related to our volunteer programme.
· Lead of the evaluation of the volunteer programme and ensure we understand and value to impact volunteers bring to the charity.
· Reporting on the volunteer function as part of the management information and against set KPIs and targets.
Support the charity more widely:
· Represent Rockinghorse at events, activities and networks, building strong peer relationships and sharing best practice.
· Model excellent conduct and behaviours in line with the charity’s values and ethos.
· Carry out other such duties as may be required for the purposes of the charity; this will include working during evenings and weekends as required and the postholder would be expected to work flexibly to do so.
· There are travel requirements for this post (covering the whole of Sussex) to attend, put on events and meet with our supporters and volunteers.
Person specification
Essential experience, skills and knowledge for the role:
1. Experience and understanding of the principles of volunteer management in a charity and/or not for profit.
2. Experience and understanding managing volunteers.
3. An understanding of safeguarding and welfare management of volunteers.
4. Able to work collaboratively and build productive relationships with colleagues, stakeholders and third-party agencies.
5. Able to prioritise own workload effectively and confidence to work autonomously.
6. Excellent time management skills with strong prioritisation and organisation skills.
7. Brilliant communication and interpersonal abilities – able to engage with stakeholders quickly and effectively.
8. Ability to handle confidential volunteer information.
9. Experience of using customer relationship management platforms (Rockinghorse uses e-Tapestry).
10. Commitment to Rockinghorse Children’s Charity’s mission, vision and values.
Desirable experience, skills and knowledge:
1. Experience managing communications and/or marketing to support volunteer engagement and support.
2. Previous work experience with a non-profit, or charitable organisation.
3. Experience of using MailChimp or other CRM & email platforms.
Work skills you’ll need on the job:
1. A can-do attitude.
2. Brilliant organisational skills.
3. Excellent people skills, adaptable and flexible in manner and approach.
4. Excellent written and verbal communication.
5. Ability to support and motivate others.
6. Ability to work on own initiative and as an active team member.
7. Ability to work under pressure and in a fast-paced environment.
Benefits of working for Rockinghorse Children’s Charity:
· 25 days annual leave (prorated for part-time) plus bank holidays.
· An additional day of annual leave on your birthday.
· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.
· Cycle to work scheme.
· Competitive pension scheme.
· Employee and dependants’ health cash plan including access to an online GP and counselling.
· Family leave including maternity, adoption, shared parental and paternity leave.
· Ongoing opportunities for learning and professional development for staff.
· Quarterly reward and recognition days for all staff.
· Opportunity for flexible, hybrid and part-time working.
· Subsidised car parking in Brighton.
· Access to Enterprise Car Club.
Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all.
_______________________________________________
Application Process
To apply, please send your CV and covering letter outlining how you fulfil the ten essential elements of the person specification.
Your covering letter must address your experience, skills and knowledge against the ten essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the desirable criteria, please outline these too.
If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.
All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.
Estimated Timeframes:
· Application Deadline midnight 2nd March 2025.
· Shortlisting w/c 3rd March 2025.
· Interviews will be Thursday 13th March 2025 in central Brighton.
Interviews will be with the CEO, the Head of Finance & Operations and the Projects Manager and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).
The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.
The role will be available from 1st April 2025 onwards (depending on post holder’s availability).
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a skilled and dedicated Operations and Office Coordinator to join our growing team and contribute to our mission of supporting individuals affected by spinal cord injuries.
This isn't just an administrative role! As an Operations and Office Coordinator at Back Up, your primary objective is to provide comprehensive operational support while fostering a positive and efficient workplace for the team. This pivotal role extends beyond administrative duties—whether it's liaising with IT to prepare laptops or conducting Health & Safety inductions for new joiners, you ensure a smooth transition for new staff members. Additionally, you will be responsible for keeping health and safety protocols up to date and managing the office to be a great workplace for the team. Your diligent efforts directly contribute to the effective management of services within the charity, furthering its mission to empower individuals impacted by spinal cord injury by delivering services that promote confidence, independence, and positive adjustment.
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience, and potential to apply.
About us:
At Back Up, we inspire people affected by spinal cord injury to get the most out of life. Each year, we reach over 1,000 people with our award-winning services that are designed and delivered by people affected by spinal cord injury.
Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive, and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
Please apply by emailing:
• A CV and two referees, one of whom should be your present or most recent employer. We will contact them after interview.
• A (maximum) two side A4 supporting statement (saying why you want the job and explaining how you fit the person specification). This statement is crucial; CVs alone will not be accepted.
• A completed equal opportunities form (this is optional)
Please note, if you do not provide a covering letter your application will not be considered.
We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.
We are actively interviewing so we reserve the right to close the vacancy when we find the right candidate.
Registered Charity
51 - 100
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service, in this home based role.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: S11232 Stroke Support Coordinator
Location: Home-based, Surrey. However, extensive travel will be required as part of this role (may include team meetings or other work related meetings)
Hours: Part-time, 21 hours per week (flexible working and job share applications welcomed)
Salary: Circa £16,043 per annum (FTE circa £26,700 per annum)
Contract: Services are contracted, we there is currently funding for this contract until 31 August 2025
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 16 February 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 20 February 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.
Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:
• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support clients to make informed lifestyle changes which will help them to prevent further strokes.
• Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
• You will have excellent IT skills and demonstrate a flexible approach to your role.
About You
The post holder will have experience/background in:
• A caring profession ideally with experience of supporting people with disabilities.
• Setting up and running virtual groups.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
The use of a car with business use cover and the ability to drive is essential to be able to fulfil the requirements of the role.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Project Support Officer
England North
£25,859 per annum (pro rata for part time hours)
(Ref: SUS4340a)
Part Time 22.5 hours per week – happy to talk flexible working
Fixed term contract until 31st October 2025
Base: Birtley Active Travel Hub (at Birtley Library) and activity locations around Gateshead.
About the role
In partnership with Gateshead Council, Sustrans is opening an Active Travel Hub at Birtley library. This is an exciting opportunity to join Sustrans and support people in Gateshead to walk, cycle, and wheel, by providing practical, impactful support.
As the Project Support Officer, you will work with the Project Coordinator and Project Officer to provide support on a variety of projects that promote active travel in communities, workplaces and educational settings. You will also support the recruitment and development of volunteers in the area.
This varied role will see you working in partnership with local authorities, community groups and schools around the region along with volunteers and third-sector organisations to increase walking wheeling and cycling activities and commutes, and increase levels of public health and well-being.
This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.
Candidates should be based within the geographical area with regular travel expected to a nominated hub/office base in Birtley, Gateshead.
About you
You should have some experience of working or volunteering in community or environmental projects, and experience of working with volunteers and in public-facing roles.
Knowledge of engagement techniques and behaviour change initiatives is desirable.
You should be able to work well as part of a team and have good communication skills, as well as able to work independently and manage your own workload.
There are lots of opportunities for training and development within this role, so we ask that you are willing to learn and work towards relevant qualifications with Sustrans.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 23 February 2025.
- Interviews will take place in person at Sustrans’ Newcastle office during the 4th or 5th of March 2025. If you are unable to attend in person, please contact us to arrange an alternative option.
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Thank you!
Overview of the Regional Coordinator role and the team
The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by building and nurturing relationships with churches, Christian organisations, and individuals. The role aims to raise awareness, prayer, and financial support for the persecuted church, fostering a network of engaged supporters and expanding the organisation’s outreach.
Registered Charity
51 - 100
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK's Telephone Friendship Service is recruiting for 3 Friendship Coordinator's to join our growing team!
Loneliness is a major issue that is now widely recognised in society today, particularly amongst older people. By scheduling weekly calls from our trained volunteers, Age UK's National Telephone Friendship Service provides older people with a chance to make a new friend from the comfort of their home.
As a Friendship Coordinator, you will play a vital role in coordinating and supporting the thousands of matches between our members and volunteers across the UK. Whether you are answering emails and calls, ensuring safeguarding measures are upheld or supporting members and volunteers through the onboarding processes, you will be helping to ensure this much needed service reaches those who need it most, in a safe and efficient manner.
Utilising your excellent customer service skills, you will be the first port of call to support our volunteers and older members - so you'll need to be comfortable spending a lot of time on the phone and communicating by email. You'll also need to be passionate about supporting older people and have a good understanding of older people's needs.
This role can either be based at our office in Blackpool, or in Ashburton Devon. We offer a hybrid model of home and office based-working, so you will need to be within a reasonable distance of either the Blackpool or Devon office and be willing to travel there regularly.
You will work a 35-hour working week, 5 days out of 7 with start and end times between 8am and 6pm. It will include weekend and bank holiday shifts, which will be arranged on a rota basis.
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Must haves:
* Excellent communication skills - both written and verbal (A, I, T)
* Confident and friendly telephone manner (A, I)
* A passion for supporting older people (A, I)
* Excellent IT skills including Microsoft Office (A, I, T)
* Ability to manage a busy workload (A, I)
* A commitment to promoting equality and diversity (A)
* Being a positive team player. (A, I)
Great to haves:
* An understanding of older people's issues (A, I)
* Experience supporting volunteers (A, I)
* Knowledge of safeguarding issues (A, I)
* Experience of working with older people over the phone (A, I)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation process
Candidates are expected to provide a supporting statement alongside their CV that explains how they meet the 'must have' competencies annotated with an 'A' in the job description. This will be used to assess your suitability for the position. Age UK acknowledges that you may use AI to produce your supporting statement and whilst this is acceptable, we do expect candidates to address the must have criteria by personalising your experience, knowledge and skills. Where candidates rely solely on AI content, Age UK reserves the right to reject the application.
Please note that all CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Our system is unable to anonymise supporting statements, and we would therefore ask that you remove any personal information including your name before you upload to support the work we are doing on making our recruitment selection process more inclusive. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. Reasonable adjustments are changes made to remove or reduce a disadvantage related to a person's disability. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs. If you require reasonable adjustments, at any stage of the recruitment process, please contact Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Thank you!
Open Age is seeking a dynamic and enthusiastic Development Worker to help expand and enhance our successful Men's Programme, the Men’s Space. Managed by the Men’s Space Programme Coordinator, this important role at Open Age will help older men improve their health & wellbeing with a dedicated group activity programme.
About Open Age
Open Age is a charity committed to improving the lives of people aged 50+ by supporting them to stay physically, mentally, and socially active. We do this through the provision of a unique programme of 250+ group activities, trips and events running every week – including physical activities & sports, social groups, arts & culture sessions, learning & skills courses, and more!
In addition to our fun and impactful group activities, Open Age also has a dedicated Outreach & Support Team who work to connect local older people with the charity and wider community. This Team offers a range of short-term 1-2-1 support for over 50s who experience barriers to connecting, such as becoming an unpaid carer or living with reduced mobility.
About the Project & the Role
We work with over 4000 older beneficiaries here at Open Age and just 19% are men. Our Men's Programme seeks to encourage more older men to connect with Open Age and their wider communities by offering dedicated activities, opportunities and support for local men age 50+. Every session is designed to help foster a sense of community and improve mental health & wellbeing.
The Men’s Space at Open Age currently offers weekly sessions including physical activities, social events, and cooking sessions, as well as a range of monthly health & wellbeing workshops and fun trips.
What you get in return
You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.
We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday and occasionally additional paid leave over Christmas period is given.
Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution
Hybrid working, offering a flexible combination of office and home-based working depending on your role.
Access to the Cycle to Work Scheme through salary sacrifice.
We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace.
Regular staff social events.
Training opportunities.
An inclusive work environment welcoming people from all backgrounds, sexuality, ability, race, ethnicity, gender and age.
Applying for this role:
To apply for this position, please submit your CV and cover letter, outlining your suitability for this role (no longer than two pages) to job website. CV’s without covering letters may not be considered
The closing date for applications is 9am Monday 10th Feb 2025
Interviews will be held after the closing date.
Please email us to ask about any reasonable adjustments you may need to be able to apply to this role.
Interview dates: Week of 10th Feb 2025 (if not held right away)
The successful applicant will be required to undergo an enhanced DBS check.
Equal Opportunities:
Open Age is committed to promoting a diverse and inclusive community. We welcome applications from all backgrounds and experiences.
Applying for this role:
To apply for this position, please submit your CV and cover letter, outlining your suitability for this role (no longer than two pages) to job website. CV’s without covering letters may not be considered
The closing date for applications is 9am Monday 10th Feb 2025
Interviews will be held after the closing date.
Please email us to ask about any reasonable adjustments you may need to be able to apply to this role.
Interview dates: Week of 10th Feb 2025 (if not held right away)
The successful applicant will be required to undergo an enhanced DBS check.
Equal Opportunities:
Open Age is committed to promoting a diverse and inclusive community. We welcome applications from all backgrounds and experience.
Thank you!
Recovery Pathways & Progress Coordinator
Hours: Full-time – Permanent
Reports To: Operations Manager
Place of Work: London - Streatham, Clapham, Croydon
Salary: £31,990 with contributory pension
Empowering Recovery, Transforming Lives with The Nehemiah Project!
We are seeking a dynamic and empathetic individual to join our team as a Recovery Pathways & Progress Coordinator. This is an exciting opportunity to play a pivotal role in supporting men in recovery to transition towards independent living. At The Nehemiah Project, we believe that our residents can achieve lasting change with the right guidance and opportunities.
This full-time role, based across our London houses, offers a competitive salary, a generous health and wellbeing plan, and the chance to be part of a culture rooted in compassion, honesty, and empowerment.
About the Role
As Recovery Pathways & Progress Coordinator, you will focus on facilitating residents’ personal growth and enabling them to build solid foundations for independent living. This role emphasises creating opportunities for our residents through external partnerships and supporting them in accessing these. Your primary responsibilities will include:
- Building External Partnerships: Identify and collaborate with housing, employment, education, and other external agencies to provide residents with meaningful pathways to reintegrate into society.
- Peer Mentor Programme: Leading the internal training and supervision of our Stage 2 residents through our Peer Mentor Programme, pairing them with newer residents to share their strength and hope in recovery.
- Facilitating Group Activities: Co-facilitate our resident-led A Brighter Future group sessions focused on lifestyle development, well-being, and maintaining a growth mindset.
- Supporting the Transition Process: Guide residents through their move-on journey into independent living, ensuring they have access to the right tools, networks, and resources for long-term success.
Find out more by clicking on our Job Description and Person Specification!
What We Are Looking For
You are:
- Skilled in delivering a person-centred and trauma-informed approach.
- Experienced in working with men recovering from addiction and facilitating groups focused on behavioural change and recovery.
- Confident in establishing and nurturing relationships with external organisations to expand opportunities for our residents.
- Knowledgeable about Customer Relationship Management systems (such as Salesforce) for accurate record-keeping.
Why Nehemiah?
Joining The Nehemiah Project means being part of a passionate and talented team committed to helping men in recovery lead fulfilling lives. We offer:
- A 35-hour working week (Monday to Friday) with an additional paid monthly on-call rotation.
- 25 days annual leave, plus bank holidays.
- A contributory pension scheme with Nehemiah contributing 3% of your annual salary.
- A comprehensive Staff Health Plan with insurance and wellbeing packages.
- Opportunities for skill development, leadership growth, and career progression.
Application Process
Interviews will be conducted on a rolling basis. All job offers are conditional on completing an Enhanced DBS and references check.
REF-219503
Registered Charity
11 - 20
To be a centre of excellence for rehabilitating men from crime and addiction through the transformation of their lives
Thank you!
We are looking for an empathetic and organised woman* with excellent communication skills to join our small but thriving, team as a Centre Coordinator. You will be responsible for answering incoming calls, monitoring our email inbox for enquiries and referrals and welcome service users to the women's centre. Additionally, you oversee the office facilities and inventory and work closely with the Centre Manager to assist with ad hoc administrative duties. You will also work alongside the Development Manager and our Treasurer trustee to manage donor databases. We are a team of feminists and the ideal candidate would be passionate about ending gender-based violence and being part of a collaborative, close-knit team working to support women in our community.
* Occupational Requirement (Equality Act 2010, Schedule 9 Part I) applies
Please note we are unable to provide visa sponsorship
To apply, please submit a CV and cover letter to be considered for this role.
To be considered for this role, you must submit both a CV and cover letter which summarises the skills, experience and qualities you offer that make you suitable for this role.
Due to the volume of applications, we are unable to provide individual feedback to unsuccessful applicants at the shortlisting stage.
Registered Charity
6 - 10
Our vision is for a world where all women can lead safe, independent, and thriving lives.
Thank you!
About Koreo
Since 2004, Koreo has grown into one of the UK’s leading consultancies with a social purpose. Our aim is to build a just and regenerative world by accelerating the potential for people and organisations to create systemic social change.
We provide consultancy services to a range of clients across the purpose-driven sector while also delivering our own programmes. Our consultancy services focus on:
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Organisational Development: Driving culture change, embedding Equity, Diversity, and Inclusion principles into practice, and organisational design and restructuring.
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Talent Development: Strengthening leadership capacity through the design and delivery of bespoke management training programmes, while creating customised talent development initiatives to diversify and enhance workforces.
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Purpose and Impact: Helping organisations define their social purpose, design effective strategies, and measure progress through robust impact and evaluation frameworks.
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Fieldbuilding: Supporting organisations build networks and partnerships that foster shared learning, collaboration, and innovation across the social change ecosystem.
Our flagship programmes, Charityworks and 2027, complement our consultancy work and are aimed at building a more diverse and better-equipped social change movement. They focus on bringing diverse talent and inclusive practices into the social change sector while enhancing the leadership capacity of both emerging and established changemakers.
The Role in Brief
With the recent launch of our new strategy, Koreo is entering an exciting phase of transformation and growth. As we embark on this new chapter, we are working to broaden our reach beyond our historical focus on UK charities, aiming to impact a wider demographic of clients across the social change ecosystem. To support this growth, we are seeking a proactive and organised Development and Communications Coordinator to join our team. Reporting directly to the Managing Director, this is an exciting opportunity for someone to hone their craft in both business development and communications while playing a key role in supporting Koreo’s expansion. This role is vital in managing the operational aspects of business development and communications, supporting the growth of Koreo’s brand visibility and narrative and expanding our network of prospective clients.
As Development and Communications Coordinator, you will:
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Business Development:
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Identify and research funding opportunities, tenders, and potential new clients.
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Manage Koreo’s tender and proposal database, ensuring submissions are tracked and outcomes recorded.
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Assist in preparing proposals and tender responses, including drafting sections and coordinating inputs.
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Conduct market and horizon scanning to identify trends and opportunities.
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Client Engagement and Campaigns:
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Manage data on prospective clients using HubSpot (or similar CRM platforms).
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Coordinate campaigns to engage clients and build Koreo’s client base.
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Support the delivery of integrated campaigns promoting Koreo’s offers across portfolios.
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Brand and Communications:
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Update and manage Koreo’s website, ensuring content is engaging and accurate.
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Manage Koreo’s LinkedIn presence, including posting updates, engaging with followers, and monitoring performance.
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Contribute to thought leadership content, such as blogs, articles, and reports, to support campaigns.
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Administrative and Operational Support:
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Manage systems and processes related to business development and communications, including CRM updates and reporting.
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Provide administrative support for tender responses, ensuring all documentation is complete and submitted on time.
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Monitor and report on business development and communications activity, supporting the Managing Director with dashboards and data.
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Start an application to view the Job Pack for more information before submitting your application.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based at the 999 club in Deptford, a safe and welcoming space for those experiencing homelessness Move+ is the latest of the 999 club’s service offerings which also include a drop-in day centre, employment & training support, advocacy & advice, a women’s space and the Bridge, our recovery focused out of hours service.
This is an exciting opportunity to be part of a cutting-edge service within the sector. The overall aim of Move+ is to enable people who have been homeless to draw upon their shared experiences and support one another to escape homelessness for good. Move+ empowers people to live independently, to set up and maintain a stable home, while working towards long-term goals and aspirations enabling them to move forwards with their lives. This is achieved through a combination of peer coaching, personalised support and an exclusive program of workshops and activities.
Working closely with the Coproduction Manager as part of the Specialist Services team, you will oversee all aspects of the day-to-day delivery of Move+. This includes line management of a team of Peer Coaches, focusing on support, personal and professional development. You will conduct assessments and manage referrals, build and maintain relationships, as well as promote the service, both internally and externally. Overall, you’ll ensure a high quality of service delivery that meets or exceeds targets and, most importantly, supports and empowers all participants.
We are looking for someone who is passionate about empowering and motivating others. Previous management experience is great, but attitude is more important. If you have a positive, pro-active approach take a look at the Job Description / Role Profile. If you think you can match what’s required send us your CV and a supporting statement telling us, in no more than 500 words, why you’re the right person for this job.
The ideal candidate will have:
- ·Great people skills, the ability to communicate effectively with a compassionate, non-judgemental approach
- ·A proactive approach, always looking to support the team in achieving positive outcomes
- ·A genuine interest in people, their innate strengths and their capacity to change
- Excellent organisational skills and the ability to oversee complex projects
- ·The ability to work without close daily direction and the ability to think outside of the box
- · A positive, ‘can do’ attitude and above all, a good sense of humour to survive our fast-paced environment
Move+ has been made possible by the generous support of the National Lottery
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a kind, compassionate and resilient Move on Coordinator to join our Homelessness & Complex Needs service in Kensington & Chelsea.
£28,668.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
The move on Coordinator is responsible for managing and promoting Look Ahead's move on pathway across the RBKC complex needs service. The post holder will be responsible for sourcing accommodation in the private rented sector - liaising with landlords and sourcing new move on routes for customers.
The Move on Co-ordinator will establish and promote the look ahead - RBKC move on Pathway as a viable move on option to Look Ahead staff, customers and other stake holders such as local authorities and funders. The post holder will directly support new customers to move into their new accommodation and ensure support staff are fully equipped to inform customers about the move on process.
The ideal candidate will have good knowledge of housing and homelessness law. They will be someone who thrives on working under pressure, is a good team player and can demonstrate excellent networking and partnership. They will have excellent communication skills (both verbal and written), will be good at using their initiative in researching complex housing cases and able to meet tight deadlines.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Develop links with private sector landlords and estate agents in order to source private rented stock and promote Look Ahead as a partner organisation.
Work in partnership with the Local authority move on co-ordinator, creating innovative schemes to support long stayers in accommodation.
Attend and complete all relevant documentation for placement review meetings.
Maintain accurate records of service utilisation.
Develop and maintain an information resource to support operational staff in the resettlement of customers. This will include (but not limited to) Local Housing Allowance Rates, Partner Landlord and Estate Agency details and Rent Deposit Schemes. Act as the main point of contact for information and resources on the private rented sector.
Actively promote the look ahead - RBKC move on Pathway option. Assist operational staff to identify customers ready to access this option.
Support a caseload of clients that are progressing toward move on.
In conjunction with operational staff assess the readiness of customers to move on and set up viewings for customers to access available accommodation.
For the full list please see our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Knowledge and understanding of supported housing move on pathways
Knowledge and experience of policy relating to Private Rented Sector
Enjoys social interaction and the company of others, networks in local business community
Ability to prioritise workload and work effectively in a high pressured environment
Prefers working as part of a group or team
Ability to work independently and use initiative
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour
For the full list please see our website.
What you'll bring:
Essential:
Has relevant sector work experience
Demonstrable experience of working in Homelessness & Complex Needs
Desirable:
Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the Job
Hammersmith and Fulham, Ealing and Hounslow Mind deliver services in West London College through our Wellbeing Team. Working with all ages attending college in either Hammersmith and Fulham or Ealing, the wellbeing advisor will be an integral part of the Children and Young People’s Service within a key Mental Health Charity working in 3 boroughs in West London.
This role would suit an experienced Mental Health Youth Worker, CAMHS support worker, Youth Counsellor, Child Wellbeing Practitioner, Learning Mentor, Emotional Wellbeing Practitioner, an Assistant Psychologist with some training in MH interventions like CBT, or other roles that have given you experience and skills in working with children and young people presenting with difficulties related to their mental health.
Key Responsibilities
- To provide practical mental health focused short-term case work to young people, through 1:1 face to face appointments
- To signpost students for further support as and when necessary
- To manage a busy case load
- To raise safeguarding alerts and work with partners to ensure that young people are effectively safeguarded
- To develop and deliver workshops, campaigns and training for young people, educational staff and youth workers about mental health (on occasion)
- To support other Youth Services service delivery, when required
- To support the development of new tools, materials and services
- To maintain and nurture a positive working relationship with partners
- To ensure service delivery targets are on track
- To monitor the wellbeing of young people and evaluate the effectiveness of the service
- To provide information for quarterly monitoring reports to funders
- To keep administrative processes, client databases and client records up to date
You will have:
- Minimum two years’ experience of working with people with mental health issues
- Experience in delivering 1:1 practical support sessions and managing a complex case load
- Working knowledge of child and adult safeguarding
- Experience of working with young people
- Ability to write high-quality reports and case-notes and develop clear resources for a wide range of audiences
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Thank you!
Chichester Diocesan Association for Family Support Work is looking to recruit an Assistant Community and Volunteer Coordinator to support our work across East Sussex.
Ideally, you will have a knowledge of volunteering but most essential you will be a confident individual who can engage with people from all walks of life.
In addition to coordinating the volunteers, you will oversee some of the local community events and work alongside the CEO maintaining and developing relationships with Churches and community groups.
Family Support Work has been working in Sussex for 133 years, founded by social-minded Christians in the 1890s; we have been at the heart of caring for families ever since. We now work with people of all faiths and none and whilst a knowledge about the Church would be beneficial, it is not essential.
If you are passionate about our mission and want to play a role in driving forward the work of Family Support Work, we want to hear from you.
FSW values and invests in their employees’ development. Employee benefits include:
• Matched employers’ contribution to a group pension scheme (to a current maximum of 4%)
• 25 days annual leave plus bank holidays (pro-rata for part time)
• Family friendly policies and flexible working
• Regular in-house training and opportunities to study for other qualifications
Hours 22.5 per week by arrangement, some evening and weekend working will be required
Salary £25,000
This role is a hybrid of office (Brighton) and home based and will include the need to travel around the East Sussex county.
Family Support Work is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Family Support Work a registered charity number 285337 is an equal opportunities employer and welcomes applications from all sections of the community. As a charity with its origins in Christianity FSW welcomes applications from people of ALL faiths and none.
Posted on: 18 January 2025
Closing date: 12 Noon Monday 17 February 2025. Interviews will take place 24 February in Brighton or by Zoom
Registered Charity
21 - 50
“A strong family for every child in Sussex”. CDAFSW was set up to help those on the margins of society -those least able to support themselves.
Thank you!
Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?
HARP is a Southend-on-Sea-based charity working to prevent homelessness and help people experiencing homelessness transform their lives. Each day, our staff and volunteers work with individuals to tackle the underlying causes of homelessness, such as poor mental health or drug and alcohol dependency. From supporting people in crisis to helping them take the final steps towards independence and employment, we make a difference to over 1,000 lives every year.
Are you a natural at networking and building relationships with others? Looking to make a real difference in people’s lives?
If so, we would love you to join our Fundraising and Communications Team as a Community Fundraising and Engagement Coordinator
Hours: Full-Time 37hrs per week
Salary Grade: Point 22-26
Contract type: Permanent
Location: Head Office, in the community
Work pattern: Weekdays/ weekends
The ideal candidate will have an empathy for homelessness, be a self-motivated leader and first-rate team player.
Closing Date: Wednesday 19th February 2025
Shortlisting: Thursday 20th February 2025
Interview Day: Wednesday 26th February 2025
HARP will provide you with support and training to carry out your role effectively, and to develop your career. Our benefits package includes 25 days annual leave plus Bank Holidays with an extra day of leave awarded after 5 years' service (all pro rata for part-time employees).
HARP participate in an auto-enrolment pension scheme through The People’s Pension. Where eligible, you and HARP will each be required to make a contribution to the pension scheme. Employees will also become members of the non-contributory HARP Death In Service scheme. Full details of the schemes can be given on request.
For further information about the position or informal enquiries please contact Agata Elliott
The client requests no contact from agencies or media sales.