Supporter Services And Membership Coordinator Jobs in Holborn, Greater London

About the role

Join WorldSkills UK as a senior programme manager to lead the award-winning Centre of Excellence, where you’ll drive transformative change in workforce development and education on a national scale. We’re looking for a dedicated, results-oriented leader with a proven track record in managing and delivering impactful workforce development programmes. In this role, you will lead a team, ensuring high-quality outcomes, strengthening stakeholder partnerships, and making a measurable impact on teaching, learning and assessment across the UK.

Role purpose

The Centre of Excellence is WorldSkills UK’s flagship programme, dedicated to transforming the quality of teaching, learning, and assessment across Technical and Vocational Education and Training (TVET). This pioneering programme drives innovation and raises standards by delivering world-class training and development opportunities for educators, ultimately enhancing outcomes for learners and ensuring the UK’s global competitiveness in skills excellence. As Senior Workforce Development Manager, you will lead the programme management of the Centre of Excellence, playing a pivotal role in advancing its mission. You’ll oversee a growing network of member institutions committed to achieving excellence by integrating international expertise and best practices from around the globe. Your leadership will ensure the Centre of Excellence influences every aspect of teaching, learning, and assessment, setting new benchmarks that elevate the quality of education across the sector.

Key tasks and responsibilities

1. Programme management:

Provide effective programme management ensuring the Centre of Excellence operates at the highest standards, with strategic oversight of all workstreams, including stakeholder engagement, resource management, and performance monitoring.

• Leading the programme’s strategic planning and execution, ensuring that all workstreams—including budget management, timelines, and resource allocation—are closely aligned with overall objectives. Proactively address challenges to maintain programme momentum and achieve milestones effectively.

• Building and maintaining strong relationships with both internal and external stakeholders to support programme success. Facilitate effective communication and alignment across teams, partners, and member institutions, promoting active engagement and collaboration throughout all programme phases.

• Establishing and overseeing a robust framework for monitoring and evaluating programme performance, focusing on impact assessment and continuous improvement. Provide regular reports on outcomes and insights, manage risks to ensure programme goals are met, and utilise evaluation data to inform strategic adjustments that enhance programme effectiveness.

• Overseeing the marketing and communication activity to promote the programme, ensuring it is visible and well-positioned among key audiences and stakeholders. Collaborate with the marketing team to develop targeted campaigns that highlight programme achievements, generate interest, and enhance engagement within the Centre of Excellence network and wider education and skills sector.

2. Network member Management:

Lead and execute a comprehensive member engagement strategy, driving value through targeted onboarding, recognition programmes, and an evolving account management framework to foster long-term member satisfaction and retention. Oversee tracking and analysis to inform strategic improvements and identify growth opportunities that align with the Centre of Excellence’s mission to expand impact.

• Developing and implementing a member engagement strategy, ensuring that institutions gain significant value from their involvement in the Centre of Excellence to include a recognition and awards programme to reward and celebrate members’ excellent practice and engagement with the Centre of Excellence.

• Providing strategic oversight to the enrolment and validation process for new members, ensuring that new institutions meet the Centre of Excellence’s standards, and work closely with the Network Member Manager to streamline onboarding, guaranteeing a positive initial experience that sets the stage for long-term involvement.

• Overseeing the tracking and evaluation of member engagement, using data to identify trends and areas for improvement. Provide regular updates on membership retention, engagement levels, and impact to leadership, and work with the Network Member Manager to develop strategies based on these insights.

• Identifying growth opportunities and enhancements to the programme offerings that can address emerging industry needs, supporting the Centre of Excellence’s mission and expanding its reach and impact.

3. Workforce Development:

The Senior Workforce Development Manager will lead a team of High Performance Skills Coaches to design, implement, and continuously improve a world-class teacher training programme. By incorporating global insights and innovative practices, this role ensures that the programme enhances teaching quality and raises educator capacity to deliver world-class education.

• Utilising insights from international benchmarking and emerging trends from global partners to incorporate cutting-edge methodologies and world-class standards into the teacher training programme.

• Leading a team of Skills Coaches to guide the development and delivery of high impact teacher training experiences, focusing on practical and solutions focussed strategies underpinned by international best practice that improve teaching, learning, and assessment.

• Overseeing the planning and scheduling of training activities to align with the academic calendar, ensuring that sessions are well-timed and accessible to educators throughout the year. Collaborate with the Marketing and Communications teams to promote training opportunities, generate demand, and expand programme reach, actively engaging member institutions and their teaching staff.

• Establishing robust tracking and evaluation systems to monitor programme outcomes, using data to measure the effectiveness of training content and delivery. Analyse engagement and impact metrics to inform ongoing improvements, ensuring alignment with Centre of Excellence goals and maintaining the programme’s reputation for excellence.

4. General responsibilities for a Senior Manager

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Manage, support and motivate allocated staff to successfully deliver activities/tasks.

• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.

• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.

• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.

• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.

• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.

• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.

• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.

• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. 

Person specification Key:

[E] Essential / [D] Desirable.

Qualifications and experience:

• Experience in leading and managing workforce development programme or membership management in Technical and Vocational Education and Training (TVET) [E].

• Experience working as a manager within education or business with a focus on TVET [E].

• Experience managing multi-stakeholder education and training programmes for TVET teachers and trainers [E].

• Experience in leading or managing large scale complex programmes in the publicly funded sector [E].

Knowledge and skills:

• Knowledge and understanding of current policies and reforms in further and higher technical education, apprenticeships, and T Levels [E].

• Strong programme and budget management expertise [E].

• Ability to implement change initiatives, focusing effort and commitment on making change work [E].

• Ability to absorb and evaluate complex information quickly and use this to construct and manage robust plans which deliver the required strategic objectives [E].

• Understands consequence of actions and long-term impact and / or wider implications of decision-making process [E].

• Ensuring issues, dependencies and risks are identified, assessed, mitigated; ensuring delivery is in line with organisational prioritise [E].

• Able to influence, negotiate and manage the action of others, including remote teams [E].

• Able to develop and manage highly effective relationships and coordinate a range of partners and stakeholders both internally and externally to successfully deliver objectives [E].

• Proven ability to drive member engagement and retention strategies [E].

Personal qualities and attributes:

• Very reliable and with a high level of probity [E].

• Able to work to own initiative with broad direction [E].

• Able to think creatively and solve problems [E].

• Flexible in working methods and ideas [E].

• Excellent team player and collaborative approach to work [E].

• Enthusiastic and able to motivate others [E].

Special circumstances:

• Prepared occasionally to work outside normal hours [E].

• Prepared to travel within the United Kingdom [E].

• Able to spend time away from home [E].

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.

We are looking for a Programme Coordinator who will support the growth and development of the Democracy Classroom network, helping teachers and youth practitioners to engage young people in politics, democracy and elections. 

ABOUT THE POLITICS PROJECT

We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK. 

ABOUT DEMOCRACY CLASSROOM 

Democracy Classroom is a partnership between over 100 civil society organisations that supports young people to engage in elections and democracy. The network supports collaboration through newsletters, training, meet up’s and an annual conference, as well as providing resources and training for teachers and youth practitioners. Democracy Classroom pools the collective support of the sector through the Democracy Classroom Platform, where teachers and youth workers can access the collective support of the membership. 

Following the recent General Election, the network has experienced growth and is now preparing to support upcoming elections, votes at 16 and new developments such as changes to democratic education and the curriculum review. The network is non-partisan and works across all 4 nations in the UK. 

The aims of the network include: 

Increasing the number of young people engaging with democracy and elections.

Increasing the number of teachers and youth workers delivering democratic education, and strengthening their capacity to deliver impactful democratic engagement and voter registration activities in schools, colleges and youth settings across the UK.

Improving coordination between organisations engaging young people across the youth, education and democracy sectors, through growing the Democracy Classroom network.

ABOUT THE ROLE

The post holder will work with the Director and the Programme Manager of Democracy Classroom to support the growth of the Democracy Classroom network by managing the website / platform. They will:

• Liaise with partners to compile learning resources and training opportunities to share on the platform.
• Add resources, training opportunities and other relevant information to the platform as required.
• Ensure the platform is kept up to date and accessible.
• Support Democracy Classroom communication channels - producing Democracy Classroom newsletters and creating engaging social media content to highlight the work of partners, their learning resources and training opportunities, on the platform.

The post holder will also:

• Coordinate training for teachers and youth workers to deliver election education materials.
• Manage the Democracy Classroom database. 
• Assist with monitoring and evaluation.
• Provide administrative support for the Democracy Classroom network and other The Politics Project programmes and activities where required.

The job is based on a 12 month, fixed term contract (including a 6-month probation period), with opportunities for extension. 

The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in the evenings and at weekends may be required. 

Benefits:

• 33 days’ holiday plus Bank Holidays (inclusive for 3 days leave between Christmas and New Year. 
• Friendly and inclusive environment.
• Professional development opportunities, to upskill and train you.
• The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.

ABOUT YOU

You will have a passion for democratic engagement and will use that passion to support the delivery and growth of the Democracy Classroom network and The Politics Project. 

You will be a self-starter, comfortable setting your own pace of work and managing deadlines with only some supervision. You are able to follow instructions and show initiative when needed. You can form good relationships with a range of people from different backgrounds and perspectives. You can problem-solve and be flexible to meet stakeholder needs. 

Above all, you have outstanding organisational and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines. 

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.

Skills & Experience: 

Essential

• Excellent time management and administrative skills.
• IT literate. In particular, you have experience of data entry / management and can use Google office software.
• Self-motivated and resilient – able to solve problems and perform under pressure.
• Able to build relationships and communicate effectively.
• A passion for youth democratic engagement, education and politics.

Desired

• Basic project management, planning, administrative and organisational skills experience.
• Experience of database management.
• Experience of running professional social media accounts.
• Knowledge and understanding of the UK political and education systems.

TO APPLY: 

To apply please submit through the CharityJob website a CV and a covering letter (maximum 1 side of A4).

The closing date is 11:30pm, 13th November 2024.

Initial interviews are planned for the weeks beginning Monday 25th November and Monday 2nd December.

In this role you will connect people, ideas and resources to empower the community of Roehampton to thrive. Every day will be a chance to listen, to understand and to make a difference where it matters most as Roehampton is a place where there is a great need to build the ability, knowledge and potential of our community. This work will aid people in the community to collaborate in tackling inequalities which are deep and entrenched. You will be a confident self-starter who is unafraid of taking the initiative but understands the importance of democratic processes, openness and accountability. 

We are seeking an energetic, empathetic and resourceful community lead who has the skills, experience and tenacity to engage widely and support effectively. You will be our person on the ground - getting to know residents and organisations, making things happen, not just with the existing community groups and leaders in the Roehampton area, but also forging new connections with residents, activists and across the wider community and voluntary sector. 

Your day-to-day work will be varied and we expect this to include tasks such as:

• supporting local community organisations on a one-to-one basis, as well as creating and delivering high quality resources and support for them 

• delivering meaningful engagement with residents, empowering them to develop their own networks and co-design projects and programmes which support them effectively 

• managing a local grants programme which pilots and develops effective responses to community needs 

• co-producing and developing our Community Weeks programme as a platform for community support and engagement 

• gathering feedback and carrying out evaluation of our projects and of those we fund. 

Please send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the person specification.  We’ll use your cover letter to assess your application alongside your CV. Please ensure that your cover letter explains how you meet the essential criteria that are assessed at application stage i.e. criteria numbers 1-9 on the person specification.

We look forward to hearing from you.

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks in our office

Reports to: Senior Young Persons Link Worker 

Based: Merton

Salary: £33,536

Contract: Permanent - Full Time and Part Time roles available 

Work Arrangement: 40 hours or 16 hours per week 

DBS: Basic

Role Overview: 

As a Young Persons Link Worker, you will be providing social prescribing support to young people, and/or their families. The aim of the role is to help clients improve their health and wellbeing by connecting them to community support. This could include helping people with a range of issues such as coping with social pressures, emotional wellbeing, physical inactivity, financial difficulties, crime, loneliness, bullying, relationship issues, housing issues and family problems. 

The role involves working with professionals in Primary Care, education, social services and other community and voluntary sector services to develop the service.  The successful candidate will be an excellent communicator, passionate about supporting people and dedicated to reducing inequalities in the local area.

The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes. 

Main Duties/Responsibilities:  

Person-centred care and support 

• Deliver effective social prescribing appointments using a holistic and person-centred approach
• Empower clients to take control of their own wellbeing by building their confidence, motivating them to set goals and creating personalised action plan
• Signpost and refer people to local voluntary, community and statutory services that help meet their needs

Communication and Collaboration 

• Work with the Primary Care partners and the Enable Health & Wellbeing Team to develop a social prescribing service that supports young people and families
• Maintain regular contact with primary care teams, providing updates and sharing knowledge of local VCSE organisations
• Develop supportive relationships and work in partnership with local VCSE organisations, community groups, and statutory services to make safe and effective onward referrals

Service Quality and Development 

• Collect and record outcome and monitoring data using required systems, contributing to the evaluation of the programm
• Manage own case load to ensure clients receive appropriate levels of support and expectations are met and keep accurate records of client interactions and record all onward referrals to VCSE service
• Gather client feedback to evaluate the quality of the service and to inform service changes and developments
• Complete Quality Assurance Assessments for VCSE organisations accepting social prescribing referrals to ensure they are safe, effective, and have the support they need to be part of social prescribing

Skills and Experience:  

• At least 2 years’ experience in a role that involves delivering face-to-face support in a relevant health, social care or youth work environment
• At least 2 years’ experience working with/ supporting disadvantaged young people and their families
• Experience of working with the VCSE sector, including with volunteers, small community groups and youth groups
• Experience of partnership working and relationship building across different sectors and organisations
• Motivational interviewing, behaviour change, or health coaching qualification (desirable) or willingness to undertake training (essential)
• Understanding of the challenge’s young people and families within inner London face particularly relating to obesity and mental health issues
• Proficient in Microsoft Office (including Excel, Word, Outlook and PowerPoint) and other client monitoring systems or tools as required
• Strong interpersonal skills with the ability to develop effective working relationships with a wide range partners including GPs, VCSE organisations and service users
• Excellent communication skills, verbal and written; able to communicate with a range of stakeholders in a meaningful way
• Able to work flexible hours if required by the post and able to work in various setting
• Able to commute to various service locations across the borough as required

This is an exciting opportunity to be a part of a company that positively impacts the community around us! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization (WHO) and consultative status with the United Nations (UN).
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

The PMO Manager is responsible for designing and managing the framework within which projects are created, delivered and managed to support strategic decision making; as well as enabling the successful delivery of programmes and projects. They will be responsible for monitoring and supporting effective processes, governance and good practice. Sitting in Operations, they will be a centre of excellence for project management and governance across all functions ensuring consistency and continuous improvement.

Job title: Digital Communications Officer
Department: Communications & Engagement
Responsible to: Digital Communications Manager
Location: London - hybrid working, with visits to UWCIO at least once per week
Salary: £33,900 gross per annum
Working pattern: Full-time (38.5 hours) - other working arrangements available
Duration of contract: Permanent
Start date: Immediately

Are you our new Digital Communications Officer?

We are looking for a creative social media native who is comfortable not only with presenting UWC to different audiences but also collaborating and supporting our different stakeholders in doing so. You will join the Communications and Engagement Team at the UWC International Office (UWCIO) which consists of six people and report to the Digital Communications Manager.

As a Digital Communications Officer, you will create, develop and deliver content across all UWC International’s social media channels in line with our social media strategy and lead on sourcing or creating the relevant, required reporting to demonstrate engagement and impact. You will also support UWC’s truly global network of volunteers through digital resources, templates and training. In doing so, you will use your digital communications skills for the better, contributing to the success of the movement and supporting young people to access transformational educational opportunities they would otherwise not have dreamt of.

Part of the larger Advancement Team at UWC International, the Communications and Engagement Team provides the UWC movement with strategic leadership, support and advice in the area of internal and external communication, PR, promotion, marketing, crisis communications, alumni and wider community engagement, and partnerships with other organisations. The Team has a coordination and support function for teams across the UWC International Office, as well as other UWC stakeholders globally, such as UWC schools, colleges, national committees and governance bodies. Alongside your business-as-usual tasks, you will support the Digital Communications Manager in coordinating with the advancement and admissions teams at each of the 18 UWC schools to run ad-hoc campaigns and manage external stakeholders and partners.

About us

Changing the world takes passion and dedication

UWC is a global network of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There, they don’t just learn how to be great at passing exams. They learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better.

Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business. For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global community of over 60,000 changemakers transforming the lives of others.

About UWC International

The UWC International Office serves as the operational arm of UWC International, a UK-registered and Germany-registered charity, and stands as a pivotal entity within the UWC movement. Positioned in central London and Berlin, it collaborates extensively with stakeholders across the UWC spectrum, actively engages a robust alumni community comprising more than 60,000 members, and fulfils essential functions for UWC International's governance bodies. Our primary duties encompass global fundraising initiatives, comprehensive communications strategies, promotional endeavours, support for the network of over 150 UWC national committees, global strategy development and implementation, and support services to the UWC schools.

What we offer

As part of a commitment to our employees, we offer the following:

• Generous holiday allowance – 28 days per year plus eight public holidays (pro rata for part-time or fixed-term contracts).
• The standard working hours are 38.5 per week. Start and finish times can be agreed between managers and employees. We support flexible working and are happy to discuss different working patterns.
• We offer up to two days per year for volunteering and up to two days per year for study leave.
• We support staff development and provide access to training and a wide range of CharityComms resources through our UWCIO membership.
• We offer a health and well-being support package, which includes income protection, an employee assistance programme, advice and legal support helpline, remote GPs access, medical second opinions, mental health support, physiotherapy, cycle to work and a well-being calendar featuring podcasts and webinars.
• Perks and discounts portal, which provides a range of discounts across shopping, dining, lifestyle, and entertainment. With thousands of offers on hundreds of top retailers.
• Contributory pension scheme, UWC International currently contributes up to 8% of the employee’s gross salary, and the employee must match the percentage of up to 8% of their gross salary. The minimum contribution rate is 4%. This applies to everyone aged 22 and above but under state retirement age, earning at least £10,000 p.a. and classed as working in the UK.

Visa requirements

Anyone who applies to work at UWC International in London or Berlin must have a work visa before starting
employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit your application with an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages).

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the
• attached Job Description.
• Explain why you want to join UWC International
• Provide confirmation of your eligibility to work or reside in the UK
• Provide the name and contact details of two professional / academic referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to interviews. We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered.

Deadline for application: 23.59 (UK time) on Sunday, 10 November 2024

(Applications will be reviewed on a rolling basis. If you are interested, please submit your application as soon as possible)

Interview and assessment dates:

• First round of interviews and assessment on Friday, 15 November (Remote via Zoom)
• Second round of remote interviews will be scheduled for the following week.

For further information on this opportunity, please see the detailed job description attached.

Safeguarding children and adults

UWC International holds strict child and vulnerable adults safeguarding principles and has a zero-tolerance policy for conducts of sexual harassment, exploitation and abuse in the workplace and other places where the organisation’s activities are rendered. In the process of recruitment, selection and appointment,UWC International implements a range of procedures and actions including Criminal Background Checks / International vetting / Certificate of good conduct to ensure children and vulnerable adults are safeguarded and abuse is prevented.

We expect all applicants and staff to share this commitment and to undergo appropriate checks, including a Basic Disclosure and Barring Service (DBS) check.

Staff will take an active role in ensuring that we are meeting our safeguarding obligations through attending regular training and following the principles learned at all times.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

About Us: 

First Love Foundation is a Christian charity, founded with a mission to transform society through justice, dignity, and equality for all. We empower individuals to break free from poverty and crisis, offering comprehensive support and guidance. Our AQS-accredited service helps those facing income shocks, housing difficulties, health challenges, and more. 

The Role: 

As a Generalist Adviser/Caseworker, you will provide advice, case management, and advocacy services to individuals in need. The ideal candidate will have at least two years’ experience in advocacy or advice roles, with at least one year in casework. You will manage a diverse caseload, collaborating with our team to achieve life-changing outcomes for our clients. 

Key responsibilities include: 

• Providing advice & advocacy on welfare benefits and housing. 

• Managing complex cases, including preparing for appeals and representing clients at tribunals. 

• Offering guidance and support to colleagues and volunteers. 

• Maintaining accurate case records, adhering to AQS standards. 

Who We’re Looking For: 

We are looking for someone with excellent communication and problem-solving skills, a passion for helping others, and the ability to thrive in a fast-paced environment. Experience with welfare benefits and case management systems, such as Advice Pro, is essential. 

We welcome applications from individuals with lived experience and from diverse backgrounds, particularly those reflecting the communities of Tower Hamlets. 

Join us in our mission to transform lives and help create a Britain free from poverty! 

We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to guests who access Sufra’s Food Bank, Community Kitchen and the Community Wellbeing Project. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, wellbeing, money management and access to training and employment services. The post-holder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.

The successful candidate must have at least two years’ experience delivering effective advice in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits with a strong focus on achieving tangible outcomes for our guests.

We understand that working in the charity sector can be both deeply rewarding and demanding, we provide comprehensive training and support so our team can expand their skills and take on new challenges. We are looking for an General Advice Officer who is passionate, reflective and ambitious about bringing about positive change for our guests. The right candidate should be empathetic and patient, skilled at problem-solving, highly organised and diligent.

This is more than just a job; it’s an opportunity to make a lasting difference in the lives of our guests. We encourage applications from individuals of all backgrounds and life experiences, as we believe this diversity makes us better able to serve the diverse communities of Brent.

We are looking for an exceptionally committed individual who is willing to go the extra mile. If you are dedicated to bringing about positive change for some of the most marginalised communities in Brent through advice, we would love to hear from you!

Mothers’ Union is a global Christian movement working to transform lives, strengthen families and advocate for change. 

Active for nearly 150 years and now with 4 million members in 84 countries, our development programmes have extraordinary reach and an approach that is in line with best practice – our members serve in their local communities, have strong established relationships, and are there for the long term. They see what is needed, where it is needed and work as volunteers to help others. This local knowledge, combined with their Christian faith perspective enables transformation in the communities they serve. 

Our programmes, which take an Asset Based Community Transformation approach, are focused around the three pillars identified by our members of stopping violence (especially gender-based violence), poverty and injustice. 

We now seek a Director of Global Programmes to build on the excellent work to date to ensure there is consistency in approach, and that the local teams have the necessary capability and capacity in place to deliver to time, quality and budget. Our desire is to do this without losing the relational and member-led approach we have always taken, and to extend the work into more countries. 

This will require a best-in-class development leader with a mature Christian faith, the ability to shape culture and convert vision into operational strategies that enable growth.  You will be a brilliant team builder and collaborator who balances trust and accountability and you will likely have experience of working in a networked organization, with and through volunteers. 

For more details, including how to apply, please see the job pack attached.

Closing date 5pm on 8th November

JOB TITLE: Fundraising Manager

RESPONSIBLE TO: Head of Partnerships

LOCATION: Home based

DURATION: Full-time - Permanent

SALARY/GRADE: £32,859.00

KEY WORKING RELATIONSHIPS

· Chief Operating Officer

· Head of Partnerships

· Trusts and Foundations Manager

· Nation Directors

· Membership Team and Public Affairs and Communications Team

· Major Donors and corporate partnerships

ABOUT YOU

Are you an energetic multi-tasker with the passion, skills and experience to make an immediate impact on our community fundraising, regular donors and high net-worth individual income generating activities? Are you a self-starter and team player, accustomed to rolling your sleeves up to get the job done? Are you looking for a role to stretch you and are keen to take on a more strategic and project management role?

PURPOSE OF THE ROLE

The Fundraising Manager will be responsible for growing income from our community fundraising and major donor relationships, so that an even greater impact can be made on adopted young people and their families. You will lead on all community fundraising initiatives, including appeals, fundraising campaigns, and external challenge events. You will drive innovation in our approach to fundraising. In addition, you will work closely with the Head of Partnerships and Senior Leadership Team to help us secure and manage all key fundraising relationships with major donors.  

MAIN DUTIES AND RESPONSIBILITIES

· Supported by the Head of Partnerships and Senior Leadership team, take ownership of developing, delivering and monitoring fundraising events and activities in line with our fundraising strategy

· Manage existing and develop new innovative fundraising campaigns and activities to engage new and existing supporters & donors including legacies, external challenge events, digital fundraising campaigns, community activities, and large-scale events.

· Work with the team marketing lead to create compelling copy to promote events and help recruit supporters and donors.

· Work with all Adoption UK teams to support local fundraising activities in each of the four nations including membership and community teams

· Create and manage a volunteer fundraising programme to support more community fundraising across the organisation, including volunteer fundraiser recruitment.

· Analyse and report on the success of campaigns and programmes.

Person Specification criteria

Knowledge And Experience

• Experience of a fundraising, marketing, or event management role (E)
• Experience of delivering multiple projects on time and to budget (E)
• Experience of managing compelling, successful appeals (E)
• Experience of managing multiple stakeholders including individual fundraisers, High net worth individuals(E)

Qualifications and Education

• Professional fundraising qualifications (D)
• Marketing qualifications (D)
•  Event Management qualifications (D)

Skills and Abilities

• Delivers high quality work with minimal supervision and direction (E)
• Able to demonstrate excellent written and verbal communication skills, be competent with Microsoft Office (E)
• An exceptional administrator and coordinator with excellent organisation and writing skills (E)
• Communicate, engage and secure positive external relationships with stakeholders and supporters (E)
•  Has the capacity to deal with complex issues and is good at problem solving (D)
• Self-starter, used to working to deadlines and delivering against KPIs (D)
• Able to work communicate and engage with internal senior stakeholders effectively

Accountability

• Developing fundraising opportunities (E)
• Event administration (D)
• Stewardship and relationship management (E)
• Contribute to departmental strategic goals, in liaison with the Chief Operating Officer, Head of Partnerships and Trusts and Foundations Manager (E)

Behaviours

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
•  Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
•  Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives.

Centre Administrator 

£28,000 p/a + cost-of-living increase (pending), full-time 35 hours per week, plus excellent benefits and opportunities for progression 

Did you know that there may be over 20,000 Sutton residents who care, unpaid, for a family member or friend who is sick or disabled due to a physical, mental health or substance misuse issue? Sutton Carers Centre works in partnership to help improve and maintain the quality of life for these Young and Adult Carers living, working, studying or caring in the London Borough of Sutton. 

We are looking to recruit to a key and rewarding role in our charity. The members of our team are highly skilled, passionate and committed, so we are looking for an experienced administrator who can support them. The successful candidate will be skilled in office administrative functions, to ensure the delivery of an efficient, friendly and smooth-running Centre as well as office co-ordination and support services. The post-holder will have experience of developing, maintaining and improving systems in an office environment. The post-holder will also oversee reception functions, including the support of the administration and reception volunteers. 

You also will have excellent IT, literacy and numeracy skills and be able to express yourself well in person and in writing. The successful candidate will be positive, empathic, creative and boundaried in their ability to work alongside Carers as well as our colleagues and partners, in helping Carers maintain their own health and wellbeing alongside their caring roles.

Sutton Carers Centre is committed to safeguarding and promoting the welfare of adults and children and expects all staff to share this commitment. This post is subject to a satisfactory enhanced DBS and other appropriate checks.

We value the diversity of our teams and are looking for talented people from all backgrounds to join us. We particularly encourage people who are black, from other minoritised ethnic or refugee groups, or from LGBTQ+ communities to apply. Men are currently under-represented in our team as well. We also seek applicants with personal caring experience as well as welcoming applications from people with lived experience of mental health issues.   

Battersea's Global Programmes advances Battersea’s ambitious plans to play a global role in achieving a positive impact on thousands of dogs and cats. Our department supports the professional development of employees and volunteers in rescues and rehoming organisations, as well as provides strategic funding and support to organisations and researchers within the animal welfare sector.

The Lead of Grants and Programmes plays an integral role within the team to deliver impact to tens of thousands of dogs and cats around the world. The Lead will manage the team of expert grant managers, guiding and empowering them to achieve impact. 

The Lead will oversee several portfolios of work within the grants and programmes function at Battersea, as we expand our work to impact more dogs and cats. Over the coming five years, it is planned that the size and complexity of grant making, and other forms of programming will grow, including the establishment of several multi-year programmes in the UK and abroad. 

This is a senior role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of people management, impact measurement, good grant making practice and implementing strategic programmes. 

The successful postholder should be comfortable empowering others, taking a coaching approach to team management and in supporting the team to shape proposals and portfolios of work to advance the collective interests of a team. They should also be comfortable working with considerable scope, and complexity and nurturing relationships with colleagues as an integral element of the role. 

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 10th November 2024
Interview date(s): 14th-15th November 2024 (1st round); 20th-21st November 2024 (2nd round) 

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

We are looking for an experienced programme manager to oversee the Democracy Classroom network. The post holder will be responsible for managing relationships with stakeholders across the youth, education and democracy sectors and lead on a series of democratic and election education initiatives to engage young people. 

ABOUT THE POLITICS PROJECT

We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK. 

ABOUT DEMOCRACY CLASSROOM 

Democracy Classroom is a partnership between over 100 civil society organisations that supports young people to engage in elections and democracy. The network supports collaboration through newsletters, training, meet up’s and an annual conference, as well as providing resources and training for teachers and youth practitioners. Democracy Classroom pools the collective support of the sector through the Democracy Classroom platform, where teachers and youth workers can access the collective support of the membership. 

Following the recent General Election, the network has experienced growth and is now preparing to support upcoming elections, votes at 16 and new developments such as changes to democratic education and the curriculum review. The network is non-partisan and works across all 4 nations in the UK. 

The aims of the network include: 

Increasing the number of young people engaging with democracy and elections.

Increasing the number of teachers and youth workers delivering democratic education, and strengthening their capacity to deliver impactful democratic engagement and voter registration activities in schools, colleges and youth settings across the UK.

Improving coordination between organisations engaging young people across the youth, education and democracy sectors, through growing the Democracy Classroom network.

ABOUT THE ROLE

To achieve the above, the post holder will:

• Support, build and manage relationships with over 100 civil society partner organisations.
• Manage the day-to-day running of the network, including the network's communications and databases.
• Coordinate the sharing of learning materials, working with teachers and youth workers to organise, map and curate content that supports democratic and election education.
• Oversee the Democracy Classroom website / platform. 
• Train and support teachers and youth workers to deliver democratic education materials. 
• Oversee our #ElectionCountdown programme during UK local, devolved and national elections and the associated comms campaigns. 
• Line manage the Democracy Classroom programme coordinator and manage relationships with freelance teachers, youth workers and designers.
• Oversee evaluation and monitoring, producing reports where required.

The job is a fixed term 12-month contract (including a 6-month probation period), with possible extension depending on the electoral calendar. 

The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required. This is a fast-paced role in a small but growing team.

Benefits:

• 33 days’ holiday plus Bank Holidays (inclusive for 3 days leave between Christmas and New Year. 
• Friendly and inclusive environment.
• Professional development opportunities, to upskill and train you.
• The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.
• 5% company pension contribution.

ABOUT YOU

You will have a passion for democratic engagement and will use that passion to support the delivery and growth of the Democracy Classroom network and The Politics Project. 

You will be a self-starter, comfortable managing fast-paced projects with multiple stakeholders. You will have outstanding project management and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines. 

Above all, you can form good relationships with a range of people from different backgrounds and perspectives. You can network, negotiate, persuade, problem solve and be flexible to meet stakeholder needs. You can identify and pursue opportunities, and are excited by the challenge to oversee a high profile, national project. 

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.

Skills & Experience: 

Essential

• Programme/project management experience.
• Good at building and managing relationships. 
• Experience managing multiple stakeholder relationships. 
• Able to communicate effectively.
• Strong ability to manage multiple priorities. 
• Self-motivated and resilient – able to solve problems and perform under pressure.
• Confidence in working with, and a good understanding of, the education/youth sector (not necessary to have personal teaching or youth work experience, but be comfortable working in those sectors).
• Knowledge of, and an interest in, UK politics. 
• Understanding of the UK education system.
• IT literate. In particular, you can use Google office software.
• A passion for youth democratic engagement, education and politics.

Desired

• Experience of database management.
• Ability to conduct monitoring and evaluation of work and produce written reports.

TO APPLY: 

To apply please submit through the CharityJob website a CV and a covering letter (maximum 1 side of A4).

The closing date is 11:59pm, 13th November 2024.

Initial interviews are planned for the weeks beginning Monday 25th November and Monday 2nd December.