Supporter Engagement Manager Jobs in Manchester

The award-winning Black Swimming Association is recruiting a CEO to lead its close knit, passionate team into its fifth year of establishment.

In 2019, four cofounders came together in an attempt to make a difference. Nearly five years on, our small and dedicated team are committed to changing the narrative. What's our why? Through research and insights and programme delivery, we work to raise awareness of water safety and drowning prevention, in particular amongst African, Caribbean and Asian communities across the UK. By amplifying the voices and experiences of ethnically diverse and other marginalised communities, we aim to challenge the status quo and dismantle the barriers that prevent individuals from fully participating in and benefiting from aquatics.

Why do we want to hear from you? The BSA Group has been growing from strength to strength and is looking for an experienced leader to take us into this new chapter. The BSA group consists of the award-winning Black Swimming Association (charity) and Inclusive Aquatics (C.I.C) and the CEO role will contribute to the work of both the charity and the C.I.C.

If you're ready to make a difference to communities across the UK and be part of something truly impactful and inspiring, this is the job for you. A corporate title without the corporate faff.

About Design for Good

Design for Good (DfG) builds, trains and focuses a passionate global creative community to design direct and lasting impact for the United Nations’ Sustainable Development Goals. On a breadth and scale only possible through cross-company collaboration.

Your Role
We are seeking a Senior Communications & PR Leader to drive impactful internal and external communications and strengthen our global network. You will be responsible for developing and executing a dynamic communications strategy while building strong relationships with media partners to raise awareness of our global alliance and its achievements. This is a hands-on role ideal for a candidate who excels at strategic thinking but is also comfortable with content creation using own copywriting and visual skills, as well as guiding other content creators from volunteering partners.

We are looking for someone who shares the DfG mission, has a passion for storytelling, and excels at strategising and delivering innovative communication and PR initiatives. Additionally, the ideal candidate will also possess exceptional communication skills to engage effectively within our global network, connecting diverse audiences and their communication departments. The Communication & PR leader will collaborate with programme staff, and senior management to deliver compelling content across various platforms, including digital marketing, press, branding and storytelling initiatives. The working environment is informal, team-oriented, and encourages individual input and development. Thereby supporting the execution of DfG’s impact-driven program to improve life through design. This position reports to the Managing Director of Design for Good.

Key Responsibilities:

• Communication Strategy: Develop and implement a communications strategy to elevate DfG’s global visibility and impact.
• Public Relations & Branding: Build and strengthen relationships with press contacts, and public relations partners to expand DfG’s reach. Enhance and promote our brand to ensure consistent messaging and representation.
• Content Development: Lead and create content for various channels, including the website, social media, events, annual reviews, and press releases
• Content Execution: Plan, coordinate, and deliver communication activities in partnership with alliance communication leads and external partners.

Key Requirements:

• Passion for DfG's mission to improve life through design
• Senior-level experience in communications, and public relations ideally in an NGO, charity or mission-driven organisation.
• Strong public relations network and a proven track record of securing media coverage for a global organisation.
• Exceptional communication skills in English, with strong storytelling abilities (additional languages are a plus).
• Ability to work independently while motivating and collaborating with colleagues and partners globally.
• Strong organizational skills, attention to detail, and the ability to meet deadlines.
• Comfortable working remotely with international teams across different time zones.

Preferred Skills and qualifications

• Proven experience building and managing relationships with media, partners, and stakeholders (foundation is a plus)
•   Experience in sectors related to international culture, design, creativity, or sustainability.
•  Familiarity with diverse media channels and target audiences
•  Bachelor’s degree in Communications, Journalism, PR, Marketing, or a related field.

Compensation
Salary payment is dependent on skill set, experience and education.

Responses to applications
Replies will be sent during January 2025.

WorkWell is an opportunity to create a more collective approach to supporting residents with health conditions to retain or find work, integrate existing health and work services, and support and increase capacity to provide additional support within the system.

As a Community Connector, you will use strength-based approaches to support individuals referred to Wellbeing Matters by the primary care networks and WorkWell partners to connect with appropriate community assets, activities or services that support their wellbeing and self-care.

Working within the WorkWell Salford multi-disciplinary team and primary care networks, you will be a strong communicator, able to promote the WorkWell offer and identify individuals who will benefit from your support. You will be a team player working as part of the Wellbeing Matters staff team.

To be successful, you will be experienced in working collaboratively, working one-to-one with clients to access support, and sharing insight and information to support the wider Wellbeing Matters team based on your engagement within the WorkWell partnership.

If that sounds like you – then we want to hear from you!

In return, we offer:

• 28 days’ holiday rising to 30 days after five years plus bank holidays (pro rata for part-time)
• Paid sick leave – subject to terms and conditions of service
• A compassionate approach to dependants’ leave and compassionate leave to help deal with life’s unforeseen circumstances
• Pension scheme with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle-to-work scheme
• Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities – we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture – we respect and support one another to do the best we can

For further information and to apply, please visit our website via the Apply button.

We are actively reviewing applications and will be reaching out to suitable candidates promptly, so don’t hesitate to submit your application.

The first review of applications will be on 9th December 2024 at noon. If we are unable to identify suitable candidates at this stage, we will extend the deadline to 2nd January 2025 at noon.

Initial interview date (subject to response): 16th December 2024.

Please note late applications will not be accepted.

Prison Facilitator - HMP Manchester

Location: HMP Manchester
Salary: £27,584
Hours: 35 hours
Department: Prison delivery
Job Type: Full time
Contract Type: Fixed Term Contract

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Manchester. 

Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

You will have some experience of prison settings, underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. This can be a tough environment, so the ability to work responsively, whilst feeling comfortable in a standalone role, is crucial.

This role is a fixed term role until 1st June 2025 

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for Tuesday 14th January 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-218407

Director of Programmes

Salary – Highly competitive salary

Location – Hybrid working, split between the Foundation’s office in London and home.

Are you ready to make a significant impact in the world of sport and community development? Do you have the strategic vision and leadership skills to shape and deliver transformational programmes that leave a lasting legacy? If so, we’d love to hear from you!

About the Football Foundation

We’re the Football Foundation – the Premier League, The FA and Government's charity that helps communities improve their local football facilities through football grants. This means better games and more players - helping transform communities where demand is greatest, and impact will be strongest. We have ambitious plans and with the support from our funding partners, the Football Foundation is well-supported to continue to invest in community pitches and facilities across the nation. 

The role

The Director of Programmes will play a pivotal role in the strategic leadership and management of our Programmes Directorate. Reporting to the Chief Executive and working closely with the Board of Trustees, you will help shape the strategic direction of our key programmes and new business opportunities, driving meaningful progress and measurable results.

As a member of our Senior Management Team (SMT), you will support the CEO in steering the organisation towards continuous improvement and success, serving as a trusted adviser to the Foundation Group Board and Panels, and contributing to the Foundation’s overall strategic vision.

What are we looking for?

We’re looking for a dynamic and visionary leader with a deep understanding of sport, community projects, government strategies, and funding opportunities, underpinned by expertise in participatory sports development. You will bring extensive leadership experience, demonstrating a proven ability to manage performance, balance workloads, and foster positive, supportive team environments. Your skill in navigating multi-stakeholder environments will be essential, ensuring objectives are met, expectations are managed, and performance insights are communicated clearly and effectively.

With a track record of driving key strategies, leading impactful projects, and optimising resources for success, you will translate our organisational strategy into ambitious programmes that inspire partner collaboration and deliver tangible results. You will oversee the management and delivery of our core strategic initiatives, including grass pitches, multisport advisory services, and multi-pitch hubs, ensuring these programmes consistently meet and surpass their goals.

Building on your expertise in designing and delivering innovative programmes, you will take a lead role in developing tech-enabled post-award processes to ensure that grant awards achieve their full potential. By maximising the impact of our funding partners’ significant contributions, you will play a pivotal role in driving the long-term success and sustainability of our shared initiatives.

This is a unique opportunity to shape meaningful programmes that make a lasting difference, working within a collaborative and forward-thinking organisation dedicated to positive change.

Our Four Corners

We refer to our company values as our Four Corners:

· Fair Players – open and inclusive in our approach

· Star Performers – trusted to deliver

· United Team Player – collaborative and easy to work with

· Passionate Supporters – flexible and willing

If you share these values and have the necessary skills and experience for the role, then we look forward to hearing from you.

What can we offer you?

You will start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), free health care provision, a monthly gym subsidy, death in service benefit and access to selected match tickets.

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment

The Football Foundation is committed to, and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability, and those from the LGBTQI+ community.

Should you need any adjustments to the recruitment process at either application or interview stage, please contact us at jobs @footballfoundation. org. uk

How do I apply?

If this sounds like the role for you, please follow the steps outlined below to apply.

Please send the following to jobs @footballfoundation. org. uk

o CV

o Cover letter - please highlight briefly and clearly your suitability for the role, together with your reasons for applying (no more than one page of A4).

The closing date for applications is: 23:59, 19th January 2025

1st stage interviews via MS Teams are currently scheduled for 27th and 28th January

2025, with 2nd stage in person interviews to follow

Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful.

Please note that you must be eligible to work in the UK to apply.

Background

Consumers International is the only global membership organisation bringing together over 200 member organisations in more than 100 countries to empower and champion the rights of all consumers for a fair, safe and sustainable marketplace.

We work with our members and partners, across national borders to address critical, systemic global issues that impact and involve consumers. We deliver innovative, collaborative and impactful programmes across our Change Agenda areas of energy, finance, mobility, digital rights, internet of things, artificial intelligence (AI), product safety, food, sustainable consumption and more. Representing and empowering people, we are the independent consumer voice in international policy-making forums and the global marketplace to shape a world where everyone has access to safe and sustainable products and services. Our work contributes to a better future by building consumer protection, engagement and empowerment globally.

Our work in clean energy futures

Within the Clean Energy Futures work programme, our vision is for a world in which consumers everywhere enjoy access to the benefits of an increasingly clean, decentralised and interconnected energy system. You can explore our past achievements in promoting consumer interest in clean energy on our website, here: Clean Energy Futures - Consumers International.

Our energy work is directed by our Consumer Power strategy, which guides our focus on putting people at the centre of a fast, fair & accountable energy transition under four pillars of action: securing energy consumer rights; sharing the benefits of a fair and affordable transition; empowering prosumers; and amplifying consumer voice in energy policy. Most recently, we have begun super-charging the consumer opportunities created by the transition and emerging energy-related technologies, using a new approach of working with a broader network of stakeholders, including businesses, to deliver positive change for consumers around the world.

Purpose of the role

The overall purpose of this role is to support the Lead for Consumers in the Energy System, in delivering research, analysis and global advocacy on the topic of clean energy futures and generally contributing to building our impact under our Consumer Power strategy. The Coordinator will focus on supporting implementation of a variety of new projects, for example:

• Through our “Exploring Energy Consumer Voice in the Clean Energy Transition” project, we are collecting and analysing examples of successful consumer voice campaigns and will showcase action by consumer organizations across multiple countries to drive forward the clean energy transition. This work aims to empower consumer representatives with a strong voice in clean energy transition dialogue. 
• In our “Blueprint for Inclusive Energy Services” project, we are working with businesses to explore energy consumer vulnerabilities and develop innovative, tailored services that can assist most vulnerable customers​ to access and afford the energy they need to support their wellbeing.

This is a varied role that will involve collaborating across Consumers International’s teams and working with external partners to support project management and assist with research, report writing and stakeholder engagement. The role will include supporting the Lead with direct communication to external stakeholders such as businesses, governments, subject matter experts and wider civil society, and working with our Member Engagement Lead to liaise with our consumer advocacy group Members.

Key Responsibilities

• Co-ordinate the implementation of clean energy futures projects. This will include managing the project plans and signalling the timelines for project deliverables, as well as assisting with engagement with a wide group of project partners to gather their inputs and feedback and keep them updated on project progress.
• Support the Lead in conducting research and analysis to support the development of proposals, reports and events relating to clean energy for consumers.
• Work with Consumers International’s members and partners to gather examples and insights to inform the development of our analysis and outputs, in particular for the “Exploring Energy Consumer Voice in the Clean Energy Transition” project, and on clean energy futures more broadly.
• Draft, provide input to, and disseminate communications (e.g. meeting minutes, research reports, topic briefings) to project stakeholders, ensuring accurate, timely and appropriate communications.
• Support organisation of in-person and online stakeholder workshops or meetings including supporting the development of agendas, invite lists and online and in-person logistical arrangements such as coordinating travel for staff and speakers and delegates attending the events. This may include both project-related meetings and representation at other events and high-level global moments such as COP30.
• Contribute your thoughts and ideas to development and delivery of the clean energy futures work programme and strategy.
• Support the communication of activities and decisions internally on clean energy futures so that all staff are informed and engaged in our work.

The Society for Endocrinology is seeking a Clinical Data Officer to support the national data collection and analysis of endocrine research projects. By curating large patient-centric data sets we will facilitate research into endocrine conditions, ultimately to improve patient outcomes.

The post will assist the Clinical Programme Manager and Clinical Programme Officer with the governance of the research projects, and assist in the direct clinical data collection from sites across the UK. This post will require travel to these NHS sites. 

Disabled people face significant inequalities in education, sport, leisure and employment. They often face multiple barriers to fulfilling their potential and achieving their aspirations. Sport and physical activity have the power to inspire, enable, build self-esteem, and provide success. They can improve physical health, employability, mental well-being and social community inclusion. However, many barriers prevent disabled people from accessing sport. These include a lack of coaching, clubs, transport, equipment and support networks, as well as high costs and negative perceptions of disabled people participating in sport.

We are a fairly new charity established in 2021, with big ambitions for the future. We have started with small but meaningful projects. We are reaching out to disabled people, learning from our projects, and focusing on our vision and purpose.

We are now looking for someone to join our small but mighty team as our Project Officer. This is a new role, and is crucial to the development of the charity over the next few years. You will set up and deliver new projects to enable disabled people to get active and access sporting opportunities. To do this you will develop relationships with partners, funders and the disability community. This role has the potential for growth and development. You will have a huge influence in shaping our project delivery so that we can continue supporting disabled people to achieve their ambitions through sport.

As a user led organisation, we are keen to receive applications from disabled people.

About the Richard Whitehead Foundation

The Richard Whitehead Foundation is a small charity with big aspirations to use the power of sport for the benefit of disabled people. We believe in the impact of sport: the increased mental well-being, the confidence, the self-esteem, the social inclusion and employability which can come from it.  We want disabled people to be able to thrive and benefit from all the opportunities that sport provides.

Our vision: Enabling disabled people’s ambitions.

Our purpose: We believe disabled people should have access to the life-changing power of sport.

Our mission: We place the individual at the centre of our work. We provide access to life-changing support, mentoring, information, advice, equipment, and opportunities that will spark a sustained lifetime intervention.

Our values:  Person Centred Dynamic Powerful Authentic Inclusive

Main purpose of this role

Our mentoring work provides a person-centred approach, supporting disabled people to access the life-changing power of movement and sport. We train mentors (who are mostly disabled) and match them with disabled people who face multiple barriers and are likely to remain inactive without intervention. They work together to break down these barriers and connect with local sports clubs and initiatives. We delivered our first mentoring programme in Nottingham and are now looking to expand the programme across the East Midlands and other areas in England and Wales. Alongside this we want to expand our already established Supported Runner Programme to enable disabled people to participate in shorter community runs, and to adapt the model to support disabled people into other sports.

We are looking for a proactive, confident and dynamic individual to help us set up and deliver new mentoring and supported sports projects to enable disabled people to get involved in physical activity in their communities. You will join our small creative and supportive team within an empowering, values-led organisation that is person-centred and ambitious to empower disabled people.

We are looking for someone with significant experience of delivering projects at a community level, recruiting and supporting volunteers and project beneficiaries. You will be able to work independently, take initiative and achieve results. You will keep up to date with developments in the disability and sports sectors in order to inform the development or our projects and ensure we are seeking opportunities for partnerships and funding. You will work confidently with a wide range of individuals and stakeholder groups, including disabled people, volunteers, community groups, disability organisations and local services.

Project Officer – Job description

Job Title: Project Officer

Reports to: Chief Executive Officer

Responsible for: No staff; volunteers as appropriate

Location: Home based, with travel where required within England and Wales

Hours: Part time 3 days or 22.5 hours per week

Flexibility: Flexible working hours are available. The role will require some evenings and weekend work.

Length of contract: Permanent

Salary range: £30,000 – 33,000 depending on experience (pro rata)

Project set up and delivery

• Develop and implement project plans that incorporate KPIs, milestones and responsibilities, ensuring deadlines are met and plans amended as appropriate.
• Develop effective systems, policies and procedures to support project delivery.
• Carry out administrative tasks and maintain accurate records of projects and activities.
• Deliver workshops and training sessions to volunteers and freelance mentors.
• Provide appropriate support to participants, volunteers, freelance mentors and project partners to ensure delivery of project outcomes.
• Work with the Digital Communications and Marketing Officer to develop and implement communication and social media plans to raise the profile of projects and recruit volunteers, mentors and participants.
• Work with the Digital Communications and Marketing Officer to create marketing assets and sign-up routes for projects, activities and events.
• Ensure safeguarding, health and safety and risk management policies and processes are implemented throughout all projects, activities and events.
• Work with the CEO to set and monitor project budgets and ensure we do not exceed expenditure limits.

Stakeholder management

• Manage relationships with stakeholders, inspiring confidence, maintaining quality communications and ensuring professional representation of the Richard Whitehead Foundation. 
• Identify, develop and maintain effective partnerships with local community groups, volunteers and key partners to deliver projects.
• Develop and maintain a database of stakeholders, ensure we meet our requirements under data protection legislation.

Evaluation

• Develop and implement feedback, monitoring and evaluation mechanisms to measure the impact and outcomes of projects.
• Report against KPIs, outcomes and impact measurements, providing regular updates on projects to the CEO and colleagues.
• Work with the CEO to produce insight and evaluation reports, including data and case studies for trustees, funders and stakeholders.
• Use the learning from projects to improve delivery mechanisms and to inform the development of future projects.
• Work with the Digital Communications and Marketing Officer to collect photographic and video content, quotes and testimonials for use in reports, publicity and fundraising appeals.

Other:

• Ensure all activity complies with the latest data protection legislation.
• Work effectively and collaboratively with colleagues across the Richard Whitehead Foundation.
• Attend internal and external meetings and represent the Richard Whitehead Foundation at events, where required.
• Attend occasional out of hours meetings or events as required.
• Promote and support diversity and equality of opportunity in the workplace and across all projects, and ensure people’s access requirements are met.
• Abide by all our organisational (and project) policies, code of conduct and practice.

Person Specification

1. Qualities, attributes, and behaviours 

Essential

• Person centred – You work to achieve individual need and show empathy for each individual we support. You listen and value the lived experience of disabled people. 
• Dynamic - You are positive, agile, transformative, and responsive. 
• Powerful - You are bold, resilient, and hardworking to support us to achieve our ambitions for our community.
• Inclusive - You are inclusive in your actions and behaviours considering the diversity of people we are supporting. You value people from diverse backgrounds and aim to make everyone feel welcomed, and like they belong. 
• Authentic - You are honest, genuine, and transparent in your approach.

2. Experience

Essential

• Significant experience of delivering projects, including implementing project plans and working to KPIs and deadlines. 
• Experience of developing processes and policies from scratch to effectively deliver projects and to meet the needs of participants and volunteers.
• Experience recruiting and supporting individuals to participate in projects, including volunteers and members of local communities.
• Experience building and maintaining effective relationships with stakeholders including community groups, partner organisations and funders.
• Experience of working with disabled people, either through lived experience as a person living with an impairment or by being immersed in the disability or associated community.

Desirable

• Experience in the sport, leisure, or physical activity sector.
• Experience of working in or with the charity sector.
• Experience of mentoring or working with mentors.
• Experience of delivering training and/or workshops.

3. Skills

Essential

• Excellent organisational skills, including ability to manage multiple tasks and projects, meet competing demands and tight deadlines, and to deliver at pace.
• Ability to work independently and remotely, to plan and manage your own time, and to take the initiative to solve problems.
• Ability to work effectively with others as part of a team.
• Excellent interpersonal skills and the ability to maintain successful working relationships with multiple stakeholders.
• Excellent verbal and written communication skills with the ability to adapt your communication style for different audiences. 
• IT skills with experience of using Microsoft Project, Word and Excel, or the ability to learn new software quickly.
• Analytical and methodical with acute attention to detail and the ability to display information to evaluate the impact of projects.
• Commitment to continuous improvement and ability to identify opportunities to enhance project administration processes and procedures.
• Ability to demonstrate a commitment to equal opportunities, inclusivity and diversity and to incorporate these principles across projects.
• Ability to communicate effectively with a diverse range of people connected to the Richard Whitehead Foundation.

4. Other

Essential

• Empathy and understanding of the importance of addressing and responding to the needs of different people.
• Understanding of the barriers faced by disabled people and ways to overcome them.
• Alignment to the Richard Whitehead Foundation ambitions and values, driven by impact for the people we serve.
• Willing and available to work outside normal working hours if required.
• Ability to travel to different locations in England and Wales as required by each project.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in light of the changing needs of the charity.

Benefits

• Flexible working.
• 28 days annual leave, plus public and bank holidays (pro rata for part-time employees).
• Access to company pension.
• Access to learning and development opportunities.

Safeguarding

The Richard Whitehead Foundation is committed to safeguarding and protecting the individuals we work with. As such, posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have policies and procedures in place which promote safeguarding and a safe working environment.

Inclusion and diversity

The Richard Whitehead Foundation strives to engage an ability-based workforce which reflects the diverse nature of our communities. We are committed to equality, diversity and inclusion and it is important to us that this is reflected in the people who work for us.

Application process

If you would like to be considered for this role, please forward a current CV with a supporting statement, explaining how you meet the person specification. Your application can be a video, audio, or word-based document – whatever works best for you.

Your supporting statement is such an important part of your application. We cannot make assumptions about your suitability, so the information you provide in your supporting statement is key for us for shortlisting. Please show how you meet each part of the person specification. Please use lots of examples. We are looking for evidence that you can thrive as our Project Officer.

Interviews are planned for the week commencing 20th January 2025.

Please let us know if you need us to adapt the process to best suit any needs around disability.

If you don’t hear from us within two weeks of the closing date, please assume that we are not inviting you to continue to the next phase, on this occasion.

Please note that all offers of employment will need references deemed satisfactory by The Richard Whitehead Foundation, a DBS check and proof of eligibility to work in the UK.

Stewardship Officer

This is an exciting new role in a newly formed team, built to enable personalised and human connection with the Stroke Association’s Regional Fundraising supporters. 

We seek an enthusiastic and motivational individual with a clear understanding of high standard customer service to provide excellent supporter stewardship within the Operations area of our Regional Fundraising team. 

Position: CE337 Stewardship Officer

Location: Home-based, UK Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week (flexible working available) 

Salary: Circa £31,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 5th January 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Dates: First interview Monday 13th January 2025. Second interview Monday 20th January 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The team purpose is to listen to, understand and inspire our supporters and our teams to fundraise with pride in a way that’s both easy and right for them, with the help they need to enable greater giving that is legal, ethical and inspiring to others. Together, the team will provide onboarding and regular data led stewardship touchpoints for supporters across a portfolio currently delivering £4.7m annual income.

Key responsibilities will include: 

• Working to set process and templates, provide excellent supporter journeys that deliver income

• Deliver personal touchpoint stewardship plans to complement mass journeys. These include calls to all supporters to welcome, keep in touch, wish good luck, thank and chase income. 

• Deliver strategic interventions to enhance audience activity, to add value to both our supporters' experience and our income targets.

• Responsible for triage and referral of appropriate supporters to the relationships team. 

About You

You will have a passion for fundraising and considerable experience of providing excellent customer service by telephone, SMS and personal email. You will understand the importance of making telephone calls to supporters. You will be driven to deliver excellent experiences for both colleagues and supporters and in turn support significant income growth.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

 

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. 

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke. 

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.

You may also have experience in areas such as Fundraising, Fundraiser, Supporter Engagement, Supporter Experience, Supporter Care, Customer Service, Customer Service Officer, Customer Service Agent, Helpline, Fundraising Experience Officer, Individual Giving Officer. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Manchester Histories, on behalf of the Rocket 2030 partnership and the Liverpool to Manchester Community Rail Partnership, is seeking a Community Development Officer to drive the Rocket 2030 initiative and the Community Rail Partnership (CRP) forward.

The Community Development Officer will be pivotal in delivering the Rocket 2030 initiative and the Community Rail Partnership (CRP). This role focuses on engaging local communities along the railway route, fostering pride in rail, as well as celebrating community, cultural and industrial heritage. Key responsibilities include coordinating activities, building partnerships, implementing the CRP action plan, and developing programmes to enhance community involvement in railway, heritage, and cultural activities.

Questions: 

• Why do you want to work as a Community Development Officer for the Rocket 2030 initiative and the Community Rail Partnership?
• What experience do you have in working with communities to deliver heritage, cultural, or engagement projects?
• Please provide an example of a successful project you have delivered that involved working with multiple partners or stakeholders.
• The names of two relevant referees.

We will only contact referees post-interview and will let you know first if they will be contacted. 

Next steps:

The deadline for applications is Monday 6th January 2025. 5.00 pm.

We will only contact applicants who have been shortlisted for interview.

Interviews will take place on Tuesday 14th January 2025. 

The start date for this role will be agreed with the successful candidate. 

An exciting opportunity has arisen to join Salford CVS to support our grants and investment programmes.

We are looking to recruit a part-time (30 hours per week) Grants Development Worker on a 12-month fixed-term maternity cover contract.

You will assist the Grants Manager and Grants Coordinator in the development and delivery of a large grants and investments programme (aimed at voluntary, community, and social enterprise organisations and schools) in excess of £1.6m per year, largely focused on addressing health inequalities in the city of Salford. The role will be based in both the office and community settings. We currently operate a hybrid working model, which includes office days and working from home.

To be successful, you will be able to communicate effectively with people from a wide range of backgrounds, from small community groups to large charities, schools and public-sector commissioners. This will include tailoring information, advice and guidance to the needs of the VCSE sector.

If that sounds like you – then we want to hear from you!

In return, we offer:

• 28 days’ holiday rising to 30 days (after five years) plus bank holidays (pro rata for part-time)
• Paid sick leave – subject to terms and conditions of service
• A compassionate approach to dependants’ leave and compassionate leave – to help deal with life’s unforeseen circumstances
• Pension scheme with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle-to-work scheme
• Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities – we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture – we respect and support one another to do the best we can

For further information, please view the Job Pack.

To apply, please return your application form to us via the Apply button.

Closing date: Noon on Wednesday 8th January 2024.
Interview date: Thursday 23rd January 2024 (in person at Salford CVS offices in Eccles). 

Please note late applications will not be accepted.

About The Role
This is a varied and exciting communications role which sits in the fast-paced High Value Operations team in the Income and Engagement directorate. In the role, you’ll work closely with colleagues across the High Value Fundraising teams and beyond to lead on writing high value funding proposals, impact reports, event collateral and other impact focussed donor communications (£100,000+). You’ll be working collaboratively with teams across the organisation to gather the information you need to demonstrate impact for our donors – including major donors, trusts and corporate partners.
Working to briefs provided by fundraising relationship managers, you’ll use your knowledge of the organisation to create compelling and emotive narratives tailored to the donor, putting the stories of people affected by dementia at the heart of your proposals and reports. Your written work will engage supporters and encourage donations towards projects being delivered across Alzheimer’s Society. In the role, you’ll also review the written work of colleagues and feedback about how they can be strengthened in line with a set of quality principles.
Impact Comms is a close-knit, dynamic, virtual team who have the opportunity to get together face to face at least once a quarter. You’ll work closely alongside one other Impact Communications Officer and the two Managers in Impact Communications. And as part of the wider High Value Operations team, you’ll be empowering fundraising teams to deliver a first-class experience to their supporters.
You will:

- Have a proven track record in producing high-quality written communications, ideally for a fundraising audience.
- Have experience in making complex information engaging and accessible for different audiences.
- Have a problem-solving approach and be comfortable working in a busy team where no two weeks are the same.
- Confidently work with stakeholders across the Society to provide a high quality, seamless experience for our supporters
- Expertly create exciting, bespoke high-value (£100,000+) proposals that secure major donations, and demonstrating the impact of these donations through tailored, compelling reports that inspire future support.

About you
You are:

- A strategic thinker with a passion for creative writing who is able to juggle multiple projects at once
- Able to communicate, particularly in writing, compellingly, persuasively and credibly with a range of audiences
- Able to adapt and present complex information accurately, clearly and succinctly
- Able to manage several projects proactively and simultaneously: setting priorities, solving problems, working collaboratively, and meeting agreed standards and deadlines

A broad existing knowledge of the UK voluntary sector is required, while knowledge of working with high value audiences (charitable trusts, corporate partners and major donors) would be beneficial to the role, but not essential. This is a fantastic opportunity for someone who is looking to develop their communications skills and their understanding of High-Value fundraising and donor communications more widely, as you’ll get the opportunity to take a creative lead on a huge range of written comms within a supportive and collaborative team
If in doubt, please contact the Talent Acquisition Team for further support.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Director of Business Development and Income

Location: Flexible, work from home
Contract: 12 months – to start in January 2025
Working Hours: 22.5 hours per week
Salary: £50,000 - £55,000 per annum pro rata

Key Responsibilities: 

• Corporate partnership strategy
• Develop and lead a strategic plan to build sustainable corporate partnerships, especially in the pharmaceutical and healthcare sectors. Focus on achieving ambitious financial targets through various income sources, including grants, sponsorships, and direct corporate funding.
• Income target achievement
• Drive initiatives to meet or exceed income goals, adapting strategies based on performance insights to maximise revenue growth. Regularly monitor income metrics and report transparently on progress, challenges, and successes.
• Relationship building
• Build and maintain strong relationships with key stakeholders in the corporate, pharmaceutical, healthcare, and biotech sectors. Ensure these partnerships align with our mission and income goals to foster mutually beneficial, long-term engagement.
• Grant and proposal leadership
• Lead major funding applications and proposals, collaborating with internal teams and external bid writers to secure substantial grants and sponsorships. Ensure applications are aligned with income goals and present a compelling case for support.
• Compliance and contract management
• Oversee compliance for all grant and sponsorship agreements, ensuring contractual obligations are met, funds are allocated accurately, and reporting is clear and accountable. Maintain high standards of transparency in partnership activities.
• Revenue stream expansion & Engagement and Marketing
• Identify and assess new corporate revenue streams and innovative partnerships, particularly within pharmaceutical and healthcare sectors, to sustainably expand income generation and support organisational growth.
• Develop a focused external engagement and marketing strategy to effectively communicate our mission, value, and impact to potential corporate partners, particularly in pharma and healthcare. Enhance brand awareness and reputation through strategic outreach.

Candidate Profile

Ideal candidates will have proven experience in income generation within corporate and pharmaceutical partnerships, a strategic approach, and a record of exceeding financial goals. They should excel at building high-level relationships, driving results, and aligning efforts with our mission to maximise impact.

Essential Skills:

• Proven background in corporate income generation and business development, ideally within healthcare or pharmaceutical sectors, with a strong record of consistently meeting or exceeding income targets.
• Thorough understanding of the charity sector and income generation, including experience in securing, managing, and monitoring grants and corporate sponsorships.
• Strong financial skills, with experience in setting, monitoring, and achieving income targets.
• Excellent communication and negotiation skills, particularly with senior corporate stakeholders.

Personal Qualities:

• Entrepreneurial and proactive, with a forward-thinking approach to identifying and pursuing partnership opportunities.
• Results-oriented, with a strong commitment to achieving and exceeding income targets.
• Analytical and detail-oriented, with the ability to interpret complex information and report progress effectively to a range of audiences.

You may have experience of the following:, Senior Business Development Executive, Major fundraising, Fundraising officer, Grants Officer, Giving's fundraising Officer, Fundraising Manager, etc 

REF-218 699

We are looking for a Senior Quantitative Research Associate within our Survey Coordination Centre in our Service Delivery team. You will need demonstrable quantitative research experience with skills in questionnaire design, research methods, and data handling analysis and reporting. You will also need demonstrable experience of developing and maintaining relationships with clients, as well as excellent project management skills. Experience of supervising others is also important for this role.

Salary: £40,708 - £46,523 per annum

Contract period: Fixed term contract - February 2025 - April 2026

Job Type: Full time (37.5 hours)

Reporting to: Research Manager

Team: Service Delivery

Location: Oxford / hybrid working (up to full time from home)

In this role you will lead on specific survey research projects. This includes contributing to the design and testing of survey methods and questions as well as project management of the survey process and cleaning and management of survey data. You will also engage with and disseminate results to various audiences. You will also supervise one or more Research Associates.

In this role you will:

• Plan, manage and deliver a range of projects using a variety of survey methodologies
• Build and maintain relationships with new and existing clients and other external stakeholders
• Design surveys, tools and methodologies, collating, managing and checking very large data sets
• Assist in preparing proposals, tenders and quotations
• Produce written and numeric outputs
• Monitor project costs and expenditure
• Provide day to day supervision to one or more Research Associates

About you

You will have:

• Extensive quantitative research experience with skills in questionnaire design, research methods, and data handling, analysis and reporting
• Familiarity with and understanding of the core principles of both quantitative and qualitative research (i.e. understanding of the key considerations when selecting and developing a methodological approach to a question)
• Knowledge and understanding of the variety of survey methodologies available to collect data
• Knowledge and understanding of probability sampling methods for statistical sample surveys
• Excellent project management skills with a track record in undertaking and managing survey research projects
• Ability to collate, analyse and interpret large volumes of qualitative and quantitative data
• Experience of developing and maintaining relationships with clients, external stakeholders, collaborators or partners
• Competent user of statistical software packages (e.g. SPSS, Stata, R, or SAS)
• Demonstrable supervisory or line management skills
• Excellent customer service skills in a business environment
• Empathy with Picker and its aims
• Educated to degree level or equivalent professional experience

This is a summary of the job description. Please review the full job description below.

About Picker Institute Europe

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.

We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.

Working with us

Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact.

Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.

To support you we offer a friendly, person centred working culture with many benefits including:

• Flexible and hybrid working opportunities, including flexible start and finish times
• Convenient Oxford location with free parking
• 25 days annual leave, increasing to 30 days, plus eight public holidays
• Option to buy or sell up to 5 days of annual leave
• Christmas office closure (currently an additional 3 1/2 days leave)
• Contributory company pension scheme (currently employer matching up to 8%)
• Enhanced maternity, paternity and adoption pay
• Free life assurance (currently 4 x salary)
• Tailored learning and development, including access to complete iHasco training library
• Health and wellbeing resources including an Employee Assistance Programme
• Season ticket loan scheme
• Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team