Supporter Engagement Manager Jobs in Manchester

About Us

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.Never has this been more important than today. 

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

The Role

We have a fantastic opportunity for someone to join us in the position of Energy Adviser, to work on either a full or part time basis. Job share applications are also welcome. This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.

NEA’s Energy Advisers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. Their main role is to provide one to one advice to clients referred through the charity’s Warm and Safe Homes helpline and to deliver energy advice presentations to groups.  They also get involved in a range of tasks to support these activities.  Energy Advisers sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.

This post is subject to enhanced vetting and barring check.

What you will need to succeed

Working within our Communities Directorate you will have demonstrable experience of delivering Energy Advice and helping others.  Therefore, it is vital that you have empathy, confidence and knowledge of the issues facing vulnerable low-income households.

You will have knowledge and understanding of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.

You will also have knowledge of assistance available for energy efficiency improvements to low-income households.

You will be an excellent communicator, with proven experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders – with the desire to make a positive difference to people’s lives.

The successful candidate will operate within Yorkshire and the Humber, East Midlands or Eastern region of England. Home working and office-based locations are available depending on your proximity to a NEA office. Preferences will be discussed with candidates at interview. Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. 

 We are offering:

• £28,163 – £33,205 (FTE) – Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable). New appointments are usually made at the starting point of the scale.
• 11½% non-contributory pension.
• 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
• Flexible working arrangements including the opportunity for Hybrid working.
• Enhanced family friendly payments.
• Employee Assistance Programme.
• Employee benefits platform.
• 2-Year Fixed Term Post.

The closing date for all applications is 12:00 noon Monday 13 January 2025. We anticipate interviewing the two weeks commencing Monday 20 January 2025. Full details of the posts and an application form are available on our website.

How to apply:

Apply online by clicking 'apply via website'.

Please note CVs will not be accepted as part of the application process.  No recruitment agency or advertising enquiries, please.

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

 NEA aims to be an equal opportunities employer.  We welcome applications from all people with the necessary skills and experience for the post.Charity Registration No. 290511.  Company Registration No:  01853927

George House Trust is recruiting a Head of Fundraising, Communications and Engagement to ensure that we can continue to meet the diverse needs of people living with HIV. This key leadership role will have responsibility for developing and implementing our new ‘Friends of George House Trust’ involvement strategy, together with having oversight of our fundraising and communications plans and activities, working with our Fundraising Manager and colleagues across the team to deliver our ambitious fundraising intentions for our 40th year in 2025 and beyond.

The role is a leadership role and you’ll also be involved in the delivery of key fundraising, communications and engagement activities too.

Codesign is at the heart of all that we do, so we are looking for someone who thrives on creating collaborative ideas with colleagues, supporters and the people we exist to support.

We ALWAYS welcome applications from people living with HIV.

All information about how to apply is in the recruitment pack and the deadline is Friday 3rd January 2025.

HAMRAH seeks to equip Afghan civil society in exile to protect and strengthen the rights of vulnerable groups in Afghanistan, especially women and girls. We do this through core funding, capacity strengthening, network building and collaborative advocacy.

HAMRAH is hosted by Global Dialogue, an international philanthropy support organisation partnering with funders to advance rights, equity and diversity. Independent in status and global in reach, Global Dialogue provides funder networks, collaboratives and their partners with practical support and technical expertise to create lasting change.  

We seek a Senior Programme Officer – Development & Advocacy to ensure timely and effective implementation of project deliverables through day-to-day management of activities and processes.  

Hours This role is full-time (35 hours/week). We are open to negotiating a working pattern that works for the successful candidate and for Global Dialogue.

Terms Fixed term Contract -1 year (subject to 12-week probationary period. Possibility of an extension dependent on funding) 

Location Home Based. All locations welcome, you will need the right to work in the country that you reside in, we are unable to offer support with visa applications. 

Reporting Reports to the Programme Director   

Remuneration This role has been benchmarked at a UK salary of £44,500 (pro rata for a part time position). Global Dialogue offers a range of benefits including 25 days’ annual leave plus public holidays (pro rata), a flexible working policy, and personal development leave. We contribute 6% to our employee’s workplace pension (on qualifying earnings). 

Offer packages may vary dependent on location due to local legislations that we are obliged to adhere to. Variations to the advert are always discussed with candidates at the offer stage. 

More about HAMRAH 

The HAMRAH Initiative is designed to address the significant challenges faced by Afghan civil society organisations (CSOs) forced into exile, particularly women-led organisations, as they continue to provide protection for vulnerable groups within Afghanistan. The initiative focuses on fostering collaboration, knowledge-sharing, and advocacy to safeguard the rights of vulnerable populations, including women and girls.

Through sustained technical support and resources, HAMRAH aims to build a stronger Afghan civil society equipped with essential organisational infrastructure, leadership skills, and collaborative networks to preserve hard-won gains and advance rights and protections for vulnerable groups.

Currently, we are supporting 10 Afghan CSOs in exile, located around the world, that continue working partially or fully inside Afghanistan to protect vulnerable populations, including women and girls, LGBTQ+ communities, and individuals with disabilities.

More about Global Dialogue  

We currently host seven large networks and collaborations, serving more than one hundred independent funders, including Ariadne, the network of European funders for social change and human rights; the Funders Initiative for Civil Society (FICS); the International Education Funders Group (IEFG); Migration Exchange; Philanthropy for Social Justice and Peace (PSJP) and HAMRAH, an initiative to strengthen the resilience and increase the impact of a cohort of Afghan civil society organisations in exile. We’re proud to have incubated several influential, award-winning charities, including Each Other (formerly RightsInfo), IMIX and The Five Foundation.   

Global Dialogue has just completed year one of an ambitious three-year strategy which includes aspirations to be a trusted partner in philanthropy support, with an organisational approach that is consistent with our mission – endeavouring to practice rights, equity and diversity in our operations as well as pursuing it through our programmes. We want to be more visibly active in pursuing our mission, elevating the work of the programmes we host, and taking and making opportunities to promote rights, equity and diversity in philanthropy more broadly.   

Overview    

The Senior Programme Officer - Development & Advocacy will play a vital role in advancing the HAMRAH initiative and strengthening the resilience of cohort organisations through fundraising, research, joint policy advocacy, communication, and capacity development. This position requires a dynamic and caring professional with experience working with Global South CSOs, as well as the passion and empathy to drive strategic initiatives, build partnerships, and amplify programmatic impact. In this role, you will collaborate closely with HAMRAH's partner cohort organisations (10 CSOs in exile), mentors, the advisory board, and other key stakeholders. The right post holder will be comfortable responding to the needs of a cohort of organisations whose priorities may change, which can lead to working in ways that require flexibility. There will be opportunities to explore, discuss and debate new ideas and consider how the latest research could benefit the cohort of organisations.

The Senior Programme Officer - Development & Advocacy will report to Programme Director.

Job Description 

Fundraising and Grant Writing: Work with the Programme Director to identify funding opportunities, lead the drafting and reviewing of proposals, concept notes, and grant applications for the HAMRAH initiative and its cohort organisations. Monitor funding trends and donor priorities to develop tailored and compelling proposals.

Policy and Joint Advocacy: Support HAMRAH and cohort organisations in designing and implementing targeted joint advocacy campaigns, including strategy and messaging development.  Help facilitate policy dialogue and engagement with relevant stakeholders, including government officials, donors, and civil society networks, to advance the priorities of HAMRAH and its cohort organisations.

Research and Analysis: Conduct research and analysis to inform programme strategies, advocacy efforts, and policy development. This includes helping produce briefing papers, reports, and articles with clear recommendations based on HAMRAH’s work and evidence.  Also monitor emerging trends, challenges, and opportunities in Afghanistan and other exiled communities across Global South to ensure programming remains responsive, relevant and impactful. 

Communication and Reporting:  Lead the development of newsletters and other digital communication materials to showcase HAMRAH’s achievements and cohort organisations’ work.  If needed and approved by cohort, coordinate digital engagement strategies, including website updates and social media campaigns, to enhance HAMRAH visibility and outreach. Lead the drafting of narrative and financial reports to donors.

Capacity Development: support assessment of capacity-building needs of cohort organisations and develop tailored training plans to address identified gaps. When needed, provide technical support to cohort organisations to strengthen their operational and programmatic capacities.

Learning and Exchange: Support the planning and execution of online and in-person cross-learning exchange workshops with partner organisations in the Global South. Facilitate opportunities for collaboration and collective learning, and help establish global solidarity networks, platforms, and resources to enhance knowledge-sharing among cohort organisations.

Person specification 

Required 

• At least 5 years of experience in programme support across fundraising, joint advocacy, partnership, research and capacity development, particularly in the non-profit or international development sectors.

• Degree in a relevant field, or equivalent knowledge that could have been gained through lived experiences or informal learning. 

• Demonstrated experience in grant writing and successfully developing funding proposals for institutional donors, foundations, or multilateral agencies.

• Previous experience in policy dialogue, joint advocacy and policy development, particularly engaging with government stakeholders, donors, and civil society networks.

• Experience in research, mapping, analysis, and writing skills, with the ability to produce high-quality reports, proposals, and policy documents.

• Demonstrated communication and networking skills, including experience in digital engagement and social media strategy.

• Strong Empathy and care for activists and human rights defenders, with a strong commitment to enabling their work and safeguarding their well-being who are operating in a complex and challenging environment.

• Demonstrated cultural competency, with confidence in building relationships across different cultures, navigating power dynamics, and engaging with stakeholders from diverse cultural and professional backgrounds.

• A “self-starter” able to work independently and collaboratively, with the ability and energy to multi-task and thrive in a small team and flat organisational structures.  

• Experience in designing and delivering capacity-building initiatives, including training and resource development.

• Willing to travel internationally for meetings and events (up to 4 weeks a year). 

Desirable

• Experience working with and collaborating with CSOs in the Global South, with a strong understanding of their dynamics and challenges.

• Demonstrate passion and commitment to HAMRAH’s mission, focusing on supporting strong female leaders and activists at the forefront, while ensuring HAMRAH’s role is to serve and empower them.

• Experience in policy engagement, research, and analysis within the humanitarian and development sectors, particularly in contexts similar to Afghanistan, with a focus on the impact of issues on small grassroots organisations.

• Experience in building partnerships, movements, and networks with Global South CSOs, fostering collaboration and solidarity.

• Experience in identifying and helping manage project risks, including implementing safeguarding measures and conducting due diligence.

The Organising and Local Mobilisation (OLM) Manager is responsible for managing ongoing support to food banks as they organise and campaign for change. This varied, proactive, and fast-paced role will involve working closely with grant funded Local Organisers as part of the Trussell Trust’s Organising Programme, frequently visiting food banks and delivering online and in person training.

You will hold responsibility for providing direct support as food banks develop effective campaign strategies – covering local and Trussell Trust priorities – and ensuring they have the capacity, skills, and resources to deliver them. You will also work closely with other departments at the Trussell Trust and external partners to support food banks outside of the Organising Programme to influence locally and play a leading role in mobilising them to campaign for change.

Role responsibilities

· Network area-wide delivery of the Organising Programme

Lead and manage the delivery of OLM’s Organising Programme in your network area, recruiting food banks to join, providing in-person and online training and ongoing relational support to Local Organisers to ensure campaign strategies are developed and delivered.  Organise and lead area-wide training, clusters, or events for food bank staff and volunteers to promote co-operation and sharing of good practice around local influencing.

· Training, Learning and programme development

Play a key role in the design and delivery of a programme of training and other learning for food banks covering organising, mobilising, and influencing. Contributing to impact and process evaluations and assisting food banks involved to explore future sources of funding, as required.

· Supporting food banks to influence locally

Empower food banks to develop their local influencing work, triaging influencing issues and managing input from other relevant Trussell experts to provide ongoing support that enables the food banks to progress their influencing work.

· Mobilising food banks in the Trussell Trust’s campaigns

Support the development and promotion of national Trussell policy campaigns, working with other teams and external partners to engage the food banks you support in taking action – including how they might take ownership of campaigns locally and help shape those priorities.

· Internal stakeholder engagement

Project manage OLM’s involvement in assigned cross-organisational projects – e.g. a policy campaign or strategic project, ensuring the OLM tam are consulted, negotiating with other teams and making decisions accordingly.  As part of an area-based matrix team you’ll work closely with other food bank facing staff to ensure a joined-up approach to food bank support, effective communication, as well as sharing learning and best practice.

· External stakeholder engagement

Build and maintain strong relationships with food bank leaders, staff, volunteers, and trustees, as well as establishing effective partnerships with a range of stakeholders such as local authorities, community organisations, and churches.

Person Specification

Technical skills and minimum knowledge:

· Experience of delivering organising work and / or campaigning for change at a grassroots, local and / or national level.

· Excellent knowledge and understanding of the political landscape of your assigned area.

· A confident communicator with the ability to successfully influence and negotiate with a wide range of stakeholders, including food bank staff and volunteers, local authorities, community organisations, and churches.

· Knowledge and experience of a wide range of campaigning tactics, campaign planning and developing theories of change.

· Ability to develop and deliver training for organisers, trustees, staff and volunteers from food banks, including event management.

Behaviours and competencies:

· Demonstrate a commitment to the values of Trussell.

· Role models inclusive behaviour and values, including demonstrating empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.

· Able to build effective relationships with people from diverse backgrounds and with differing life experience, including in contexts where Christian faith plays a major role part, and in which people of all faiths and none collaborate to make a difference together.

· Effective project management ensuring alignment with the Trussell vision and strategy and collaborative working to maximise integration and effectiveness of activities.

· Is tenacious, proactive, creative and propositional, and makes things happen.

· Able to solve complex problems; with a self-motivated and solutions-focused outlook.

Key Stakeholders

· Food banks, including local organisers, project managers, volunteers, and people they support

· The wider OLM team

· Network Area Teams, who support food banks in their day-to-day work, including Network Leads, Area Managers, Network Church Engagement Managers, Network Volunteer Engagement Managers, and Pathfinder Leads

· Grants team

· Participation team

· Policy, Research and Impact directorate

· Strategic Communications department

· Audience Insight and Engagement department

The Role

This is a great time to join GamCare as we are growing and developing the reach of our services.

To support this growth, we’re recruiting a Team Leader for our East Midlands regional service, supporting people affected by gambling. This is a brilliant opportunity for someone who is passionate about leading and supporting staff, enjoys both operational planning and delivering services and developing and innovating to ensure continuous improvement and learning.

Working as part of a dynamic team, you will be responsible for assisting the delivery of an effective and responsive service across the East Midlands region, supporting people who are impacted by gambling.

You will assist with the day-to-day activities of the service, and contribute to performance improvements, development of partnerships, engagement activity and business growth. The role also involves performance monitoring and reporting, as well as assisting with delivery against contractual and financial requirements.

Key Responsibilities

• Provide day-to-day support to a team of Gambling Support Practitioners to ensure safe and effective interventions in support of those affected by gambling harms
• Manage practitioners for their performance improvement and professional development
• Assist the Service Manager with strategic decision making based on an operational understanding of service development needs
• Use service data to monitor, improve and develop the service
• Collaborate with internal and external stakeholders to enhance and improve service delivery, increasing the access of support to those disproportionately affected by gambling but underrepresented in engaged support
• Support and develop Lived Experience involvement in service delivery and development

About You

With strong leadership and people management skills, you will be someone who takes pride in being a compassionate leader who supports individuals in their professional development and manages high standards in the performance and quality of the service provided.

You will have a keen determination to grow, develop and continually improve the service for those in need of our support, bringing the team with you to harness the collective strengths and talents of individuals.

Using your excellent communication skills to build and maintain relationships, you will seek opportunities to grow and develop the reach and impact of the service across a wide range of external stakeholders and communities across the East Midlands. 

Please note this role is subject to a DBS check

About Us

GamCare is the leading provider of support, information, and resources for people affected by gambling harm. Established to reduce the impact of gambling-related issues, we offer confidential helplines, live chats, and counselling services tailored to individual needs. Our teams also work with businesses and communities to foster a culture of responsibility through education and training. At GamCare, we are committed to helping people regain control, make informed choices, and access the resources they may need.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous Pension Scheme - we contribute 6% and you contribute 2% 
• Discretionary company sick pay from day one of service
• Employee Assistance Programme – 24-hour support 

For further details and to apply please click the apply button.

Closing date for applications: 3rd January 2025.

Interviews will take place online via video conference – W/B 13th January 2025.

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

Gamcare is an equal opportunities employer and don’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

Stargardt's Connected is a unique award-winning charity supporting those with the rare sight loss condition Stargardt's Disease. Our mission is raising awareness, giving support and seeking a cure.  Founded in 2017, to address the lack of support and awareness around the condition, today the charity reaches well over a 1000 people and is rapidly growing.  

The following are the range of duties you will be asked to contribute to and would be undertaken dependent on priorities and capacity.

● Manage the Charity’s email inboxes, responding to communications from the Stargardt’s Community, volunteers, external partners, and third parties. Triage messages, escalate to the CEO when necessary, and develop responses with appropriate signposting to information and support.

● Represent the Charity at various in-person events alongside the CEO, including Stargardt’s Connected events (e.g. annual conference, summer picnic) and external events (e.g., Sight Village, fundraising events, other sight loss charity events).

● Assist the CEO in developing content for presentations, articles, and resources for the Charity.

● Co-ordinate the development and dissemination of the Stargardt’s Connected e-newsletter via Mailchimp, collaborating with the CEO to gather and create content.

● Co-ordinate the Charity’s social media channels (X, Facebook, Instagram, YouTube, LinkedIn), ensuring timely posting of news and updates, building a following, and responding to comments and direct messages, escalating to the CEO as needed.

● Oversee the Charity’s Zoom account, including setting up and helping to run online meetings for Community events, Trustee meetings, and ad-hoc meetings with external partners.

● Support the organisation and coordination of logistics for Charity activities, including liaising with vendors, organising travel and accommodation for conferences, managing event registrations, handling donations, and coordinating the sign-off and submission of policies and reports.

● Take ownership of the Charity’s Google Drive, establishing systems and processes to manage files in compliance with data protection, audit policies, and best practices.

● Attend and minute meetings with external partners and the Board of Trustees as requested.

● Any other similar reasonable duties as required

The role of Communications and Marketing Coordinator sits within the Communications Team at Kids Matter. As we seek to grow our audiences, our influence and ultimately our impact, it’s an exciting time to join the team. This role will predominantly be responsible for the day-to-day fulfilment of email marketing, maintaining our social media presence and ensuring the website is kept up to date.

Working closely with both the Head of Communications and Content Manager, this role will also be heavily involved in supporting other areas of the organisation, particularly fundraising and partnerships.

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Communications and Marketing Coordinator role involves:

• Being responsible for the full creation process (building, testing, QA, data and distribution) of email marketing campaigns using Mailchimp.
• Helping plan and execute fundraising campaigns by creating audience-centric user journeys.
• Bringing new ideas and leverage new opportunities within social media to enable Kids Matter to further build its profile.
• Being responsible for ensuring the Kids Matter website is regularly updated with fresh and relevant content.

About you

Are you enthusiastic for what digital can offer organisations? Do you love social media? Can you help enhance Kids Matter's online presence? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Communications and Marketing Coordinator position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 13/01/2025. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).

Please see the job pack for more details on the role and application process.

The successful candidate will be employed by Global Health Partnerships, but will be seconded to work on the Nursing Now Challenge, a programme of the Burdett Trust for Nursing. The Nursing Now Challenge was launched in 2021 with the aim of supporting health employers around the world to create leadership development opportunities for their student and early-career nurses and midwives. Over the last three years, this mandate has evolved, and the Nursing Now Challenge has welcomed individuals, as well as organisations, becoming an invaluable space for student and early-career nurses and midwives to convene, share experiences and learn from one another.

MAIN RESPONSABILITIES

The Membership & CRM Administrator will support and expand the growing network of individuals and organisations that are members of the Nursing Now Challenge network. This role is vital to optimise member experience and enhance the value and impact of the Nursing Now Challenge, which is dedicated to championing leadership development for student and early-career nurses and midwives. The main purpose of this role is to manage the Nursing Now Challenge membership database, using existing CRM tools and software, and ensure positive and proactive engagement with members of the Nursing Now Challenge network as well as its existing and prospective collaborators. The successful candidate will also be required to manage the day-to-day administrative tasks associated with the running of the Nursing Now Challenge. They will also be responsible for the project management of various workstreams.

• Oversee the registration process for new members, guiding them through the onboarding process and ensuring alignment with programme requirements.
• Track and report on member engagement metrics, leveraging data insights to drive retention, satisfaction, and continuous improvement.
• Prepare comprehensive, weekly reports that provide insights into membership growth and development.
• Ensure member information is up to date and stored in accordance with GDPR requirements. KEY RESPONSIBILITIES CURRENT RECRUITMENT
• Conduct regular needs assessments and check-ins with members to identify opportunities for enhanced engagement.
• Respond to member inquiries promptly, providing resources and guidance to support their full engagement with the Nursing Now Challenge network. In collaboration with the Director of External Relations, develop and execute a robust engagement strategy with evaluation of impact.
• Provide administrative support including: scheduling meetings with and for the Nursing Now Challenge team and relevant partners/ members, ensuring that accurate notes/ minutes are taken where appropriate and shared with the required stakeholders, manage timely and accurate follow-up reports and actions.
• Organisation of Nursing Now Challenge Board meetings and preparation of all associated paperwork, including meeting papers and minutes
• Maintain Nursing Now Challenge team project tracker
• Support the Programme Director and Director of External Relations with reporting to the Burdett Trust for Nursing Board of Trustees
• Participate in any staff development and training activities as deemed appropriate for personal and professional development.

WHAT WE OFFER

• Flexible working hours
• Enhanced Maternity and Paternity leave benefits
• Confidential Employee Assistance Programme
• 25 days annual leave plus three days off between Christmas and New Year
• Annual learning & development allowance
• 5% employer pension contribution when an employee contributes 3%.
• A friendly, supportive work environment. 

HOW TO APPLY

Candidates can apply by submitting a maximum two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person specification. This letter should be submitted with a CV by Friday, 10th January, with ‘CRM Admin’ in the subject line.

If you have any question or would like to discuss this role reach out to the contact in the Job Pack attached. This post is UK based. Non-EC nationals will require current and valid permission to work in the UK

For further info please read the attached job description.

Location:London or Edinburgh, or flexible for remote UK base 

Position Status: Full Time Regular

Starting Salary Range: The starting salary range for this position is 44,320 GBP - based on local benchmarking and commensurate with professional experience.

Closing date: Please submit CV and cover letter at earliest convenience as applications will be reviewed on a rolling basis. 

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About Mercy Corps

Mercy Corps is a leading global organisation powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Mercy Corps Europe (MCE) has grown rapidly in terms of volume of activity and complexity. We are now looking for an experienced Digital Fundraising Officer to join us. The Fundraising team plays a key role in Mercy Corps, generating income and raising our profile. The team is based across our European offices in Edinburgh, Geneva, London and The Hague.

The Role

The Senior Individual Giving Officer will act as a source of fundraising expertise in the Direct Marketing and wider development team, as well as the global Development and Marketing teams. Lead on devising a digital strategy that will maximise supporter engagement and acquisition, and thus grow individual giving income, with the input of the Direct Marketing Manager

Mercy Corps Europe's fundraising team is in a growth phase and there are many opportunities to innovate. Creative freedom is very much encouraged and the diversity of the organisation's programmes makes our fundraising work truly varied. There is huge potential in this role to deliver initiatives that will have a significant impact in growing our donor base, including testing new ways of engaging with audiences, integrating marketing across new channels, expanding use of online advertising, SEO and AdWords, harnessing data to create more effective campaigns, engaging thought-leaders and influencers online, and investigating new innovative ways of reaching key audiences.

The ideal candidate will have experience of the latest trends in fundraising and will have both the creative and technical skills to deliver key elements of the direct marketing strategy. They will have demonstrable knowledge of the UK fundraising market, with experience of working across multiple online channels, including Facebook, Twitter and Instagram. Our stewardship programme is underpinned by our emails and so experience devising communications plans and writing for email is a must. Candidates should possess excellent communication skills, with the ability to thrive in a fast-paced, changing work environment.

Essential Job Responsibilities

Supporter development

●Lead on integrating online and offline fundraising, offering supporters a cross-platform experience

●Lead on innovating our digital offering - taking ideas from conception through to testing and beyond

●Work with the Individual Giving Officer to innovate our fundraising offerings and find new ways of acquiring supporters

●Ensure that Mercy Corps grows the number of engaged supporters and income across channels to meet targets

●Responsible for day-to-day implementation of digital campaigns and activity (including email, PPC, social, programmatic and display), to deliver against set targets

●With support from the rest of the team, develop and edit digital fundraising content suitable for target audiences, such as prospective online donors or re-engaging lapsed donors, ensuring consistency with Mercy Corps branding and style guidelines 

●Review and analyse results of fundraising activities and make changes to future work based on this

●Regularly obtain feedback from the audiences that we are contacting to ensure that we are optimising the way we communicate

●Identify new platforms and channels, and keep abreast of current fundraising trends and comparator organisations to ensure that Mercy Corps in Europe is relevant with supporters

●Work alongside Fundraising Operations to inform campaigns, and with the Media and Communications team to ensure that fundraising integrates appropriately with media and communications strategy and activities.

●Manage Google Adwords account effectively to maximise engagements and income. Optimise balancing grants with paid account

●Become the charity knowledge lead on  digital platforms such as Actionkit to upskill colleagues and support cross-team working

●Assist with internal training as required in regards to digital initiatives.

●In conjunction with the Direct Marketing Manager, responsible for ensuring that all fundraising activities are legal and adhere to industry best practice.

Supervisory Responsibility

The position has supervisory responsibility over interns and/or volunteers.

Accountability

Reports Directly To: Direct Marketing Manager

Works Directly With: Individual Giving Officer 

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Qualifications and Transferable Skills

●At least five years of experience in a fundraising/marketing role, with proven experience in digital fundraising, including planning and delivering campaigns.

●Demonstrable knowledge of a range of digital fundraising channels.

●Experience of writing and editing engaging content for online donor audiences.

●Experience of setting digital KPIs and developing in-house digital fundraising capabilities.

●Proven ability to use analytics/metrics and user testing to inform and improve online campaigns.

●Ability to work to brand and style guidelines.

●Ideally prior experience of working with external digital agencies.

●A working knowledge of UK and European charity law and data protection.

●Some knowledge of Canva would be beneficial.

●Relevant professional certifications or equivalent experience.

Success Factors

●Detail-oriented multi-tasker, with excellent organisation skills.

●Strong process management skills.

●Excellent communication skills (both written and verbal).

●Able to build and maintain effective internal and external relationships.

●Able to cope with changing priorities, often at short notice, and work well under pressure.

●Proactive and solutions-based attitude.

●Cooperates and works well with colleagues to maximise opportunities and solve problems.

●High levels of motivation, professionalism and resilience.

●Skilled in anticipating and solving problems and communicating issues, involving others as needed.

●An exposure to and interest in international development is important, along with a demonstrable understanding of digital fundraising trends for international non-profits based in the UK.

Living Condition

The position is based in London, Edinburgh or remote and may require some national or international travel.

MCE team members represent the agency both during and outside work hours when deployed in a field posting or on a short term assignment or trip to country offices. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all Mercy Corps locations.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Education Programmes Lead

Vocabulous is looking to recruit a part-time member of staff to lead its regional training programmes, recruit more schools, and help develop the curriculum at both KS2 and KS3. 

We are looking for an innovative and enthusiastic individual who is passionate about improving students’ outcomes in literacy, and excited about revealing the patterns in English vocabulary to the next generation of students.

Position: Education Programmes Lead 
Location: Remote (infrequent travel to support schools in the North of England) 
Hours: Part time (2 days a week, can be flexible across the week) 
Salary: £35,000 (FTE) per annum 
Contract: Fixed Term Contract until Summer 2026, with possibility of extension dependent on funding 
Benefits: 5% pension contribution, 27 days holiday pro-rated (rising by 1 day per year of employment) plus bank holidays

Closing Date: 07/01/2025 at midday 
Interview Date: Mid-January 

Start Date: As soon as possible after appointment, can be negotiated 

The Role  

Vocabulous is an innovative online resource to aid targeted and explicit vocabulary teaching in Key Stage 2 and 3 English lessons. We are looking for a part-time member of staff to lead our education programmes. This will involve talking to new schools about using the site, working with schools to support them to implement Vocabulous in lessons and running regional training programmes to build networks of schools that are confidently and consistently teaching Latin and Greek roots.  

The other aspect of the role is to contribute to the development of the new KS2 and KS3 curricula. This will involve designing aspects of the new programmes, writing questions and resources, and planning changes in response to school feedback. Over the next couple of years, the programme is going to be split into a KS2 site and a KS3 site, with the KS2 site being launched in September 2025. 

We are a small organisation with a social purpose, so we are looking for someone who is excited about the job description, but who is also interested in learning more about all aspects of running an education start-up and keen to support Vocabulous’ strategy and growth beyond their job role.  
 

Key responsibilities include: 

Training and School Partnerships  

• Effectively represent and promote Vocabulous to school leaders, teachers and other stakeholders.  

• Ensure a smooth initial launch of Vocabulous in every school. 

• Organise and conduct online training for schools.

• Oversee the running of in-person regional training programmes, such as the existing North East Programme. 

• Recruit schools to participate in new programmes in target regions of the North West and Yorkshire. 

• Make visits to schools to provide on-going professional learning and support to teachers throughout the year.

• Monitor schools’ site usage and provide support to teachers to effectively embed the curriculum in their lessons. 

• Proactively recruit new schools to use Vocabulous and secure commitments from returning schools.

Programme Development  

• Content development for the new KS2 and KS3 curricula, including question writing. 

• Create new resources such as worksheets, certificates and comprehensions. 

• Oversee the curriculum plan, ensuring that key knowledge is revisited and skills are developed. 

• Make changes to the curriculum and resources based on feedback from schools. 

About You 

• You will be a highly motivated individual with excellent interpersonal and organisational skills.  

• You will have a proven track record of leading projects in education or a related field and experience of building effective relationships.  

• You will have experience of providing engaging and impactful training sessions, and bring a creative approach to planning resources.  

• You will be passionate about education and keen to support the strategy and growth of Vocabulous beyond your own job. 

• You will be a strong written and verbal communicator. 

• You will have a proven ability to work independently. 

• You will be a self-starter and quick learner. 

• You will be able to adapt and embrace a changing environment. 

• You will have experience of teaching English at primary or secondary level (desirable). 

You may also have experience in areas such as: Education Lead, Education Project Manager, Project Manager, Project Lead, School Partnerships Lead, School Partnerships Officer, Education Project, Education Programme, Training, Trainer, Teacher, Primary Teacher, Secondary Teacher or School Teacher.

How to apply

Please submit your CV (maximum 2 sides of A4) and a covering letter (maximum 1 side of A4) by midday on 07/01/2025 via CharityJob (you can also send it via email to Vocabulous) which should detail: 

• Your experience related to the job description. 

• Why you’re excited to work for Vocabulous. 

We are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in our organisation. 

All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. 

Management Development Advisor - Permanent x 2

Full Time - Hybrid Working

Closing Date:12th January 2025

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,420 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

The Management Development Advisor will be delivering and implementing innovative training programmes for our employee managers in line with our HEART values. The role will be expected to positively impact and interface with all parts of our organisation and we are looking for someone who is passionate about developing managers and able to practically lead on delivering on our training commitments with the colleagues from across People and Culture and Community Engagement Network. They will be experienced within the field of Management Development and can confidently deliver management training, development and upskilling which builds our inclusive culture. 

About You

To be successful in this role, you need to be educated to GCSE level or equivalent (Grade C / 4) including Maths & English, minimum 5, Learning & Development / CIPD / Training / Teaching or similar relevant qualification, experience in Researching, creating, designing and delivering management development programmes and training  solutions including virtual and blended methods, Skilled and knowledgeable in the development of leaders and managers, learning and organisational development models, continual improvement approaches, methodologies and ability to deliver creative and engaging Management Development events through excellent training and facilitation skills.

About the Role

• Deliver in-house training, development and upskilling programmes which are aligned to meet organisational and individual needs, including induction, people policy, management development, bespoke development programmes for teams, personal skills and other training activities. You’ll take a blended learning approach, tailoring to different learning needs and styles for staff and managers.
• Collaborate with the People and Culture Leadership team to influence and surface organisational matters, to support the delivery of the People Plan, actively working with the Management Development Lead in the development of manager and colleague training and development initiatives ad upskilling to respond to management development improvements
• Train, Guide, coach and advise people managers on good people-practise during change and transition, including coaching, facilitation, mentoring, mediation, to support psychological safety, belonging and retention.
• Support and guide managers on managing their people, through the whole employee lifecycle taking a people centric approach. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Are you passionate about influencing people to improve the lives of others? Are you a skilled communicator, able to get across complex ideas succinctly and impactfully, adapting your style to suit a range or audiences? Do you have a proven track record of engaging with policy makers & other key stakeholders at local and national levels to get key messages heard, understood and acted on? If so, this role could be for you.

Our policy work plays a pivotal role in pushing for widespread change that will help prevent epilepsy deaths and gain greater recognition of the life-long impact these sudden deaths have on communities. So we’re looking for someone who has experience of engaging with and influencing policy-makers, preferably in the charity or health/care sector. This is an exciting opportunity for someone interested in building on established relationships with the NHS and local authorities across the country who are keen to use SUDEP Action’s expertise and tools to make change. There is much to do in challenging circumstances. Our national campaign has global support with real opportunity with a new Parliament to build back to our level of influence to our experiences before the dramatic impact of Brexit, the COVID pandemic and cost of living crisis.  Working closely alongside and reporting to the Director of Policy and Influencing (who has nearly 3 decades of expertise), you will learn the field to deliver high quality policy and campaigning for the charity.

Engaging confidently with people and feeling comfortable in adapting your approach to different audiences is a key skill for this role – epilepsy, and in particular epilepsy bereavement is a challenging area to gain attention and change, so you’ll need tenacity, creativity and passion to succeed. You’ll have experience in writing punchy, evidence-based communications that have personal stories at the heart.

Building positive supporter connections is at the heart of what we do at SUDEP Action, so setting a positive example of this through your work and actions, and demonstrating the importance of maintaining strong, personalised relationships is key. You’ll be ready to record, monitor and evaluate the impact and engagement with policy work, so this feeds back into how the charity operates. The successful candidate will be able to build on current processes and successes to grow our engagement across all policy activities and campaigns.

More information about the role can be found in the SUDEP Action Job Pack which is downloadable with this advert once you click on Quick Apply.

Closing date: 9 a.m. Tuesday 21st January

Who we are

Gatsby Charitable Foundation is one of the 16 Sainsbury Family Charitable Trusts (SFCT) established by individual members of the Sainsbury family.

Gatsby established a small team focused on education policy in England almost 40 years ago. While priorities have changed and evolved, our approach has been consistent: we aim to be more than a funder. We act as an enabler for projects, working with partners in designing, developing, and, in some cases, delivering activities. We take a long-term view as we do not think much can be achieved by short, one-off projects.

About the role

We are now looking for someone to join our education team as a Project Officer.

You will have a broad remit to support the implementation of programmes across the team, in particular, programmes to support teachers and providers with technical education reforms. Key success measures for this work will include widespread, sustained engagement in programmes that are well-organised and coordinated.

Using a high degree of personal expertise and judgement to support the Technical Education Networks programme, including responsibility to:

• Support the Head of Further Education Curriculum with the delivery of the programme objectives for curriculum support for post-16 technical education.
• Arrange logistics for meetings, conferences and work streams of the programme.
• Manage and upload content to the Technical Education Networks’ website
• Coordinate the development and publication processes for all outputs of the programme, including the teaching materials.
• Provide administrative and budget support for grants and contracts allocated to stakeholders, supporting financial overview of allocations.
• Liaise with Gatsby’s communications team and external stakeholders to ensure successful communication, dissemination and uptake of the programme outputs.
• Maintain effective communication with key stakeholders to ensure long-term impact and engagement with the programme.
• Ensure information regarding the programme on the Gatsby and partner websites is coherent and up to date.
• Any other duties to support the Education Team in delivering programme objectives when required.

Who are we looking for?

First and foremost, we are looking for someone with a strong interest in our areas of work, especially supporting improvement for technical education.

The specific experience criteria that we are looking for in the successful candidate include:

• Managed projects to achieve successful outcomes, including budget responsibility.
• Managed external contracts or grants to deliver agreed objectives on time and within budget.
• Organised successful complex meetings and events.
• Have been personally responsible for implementing new processes or ideas.
• Have worked independently and within a team, contributing to the success of others as well as self.
• Written well-received documents (such as minutes, briefings, reports, articles).
• A strong interest in education is essential. Current knowledge of the technical education system and further education is desirable.

Please note that you must also have the existing right to work in the UK in order to be considered for this role.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Tuesday 21st January. 

Grants and Funding Manager (Part-time Fixed Term Appointment)

Hours: 0.2 FTE, one-year Fixed Term Appointment with possibility of extension

Salary: Up to £8,000 (FTE £40,000)

Location: Home based

The British and Irish Association of Zoos and Aquariums (BIAZA) is the professional association for good zoos and aquariums. We drive excellence in animal welfare, conservation, education, and research, demonstrate the value of zoos and aquariums to society, and use our collective expertise to influence policy and champion positive behaviours.

We have an exciting new vacancy for a part-time Grants and Funding Manager to join our small, dedicated team and support us in developing and delivering on our strategic goals.

The Role

The Grants and Funding Manager will utilise Grant Finder and other resources to identify funding opportunities for BIAZA and its members and provide strategic advice on diversifying income streams.

Key Responsibilities

· Grant Research and Identification:

o Utilize Grant Finder and other resources to identify relevant funding opportunities.

o Maintain an up-to-date database of potential grants and funding sources.

o Monitor deadlines and requirements for grant applications.

· Grant Application and Management:

o Assist in the preparation and submission of grant applications.

o Coordinate with internal teams and BIAZA members to gather necessary information and documentation.

o Track the progress of submitted applications and follow up as needed.

· Income Diversification:

o Provide strategic advice on diversifying income streams for BIAZA

o Identify and evaluate new fundraising opportunities, including corporate sponsorships, partnerships, and individual giving.

o Develop strategies to increase financial sustainability.

· Stakeholder Engagement:

o Build and maintain relationships with funding bodies, donors, and other stakeholders.

o Communicate effectively with BIAZA members to understand their funding needs and provide tailored support.

· Reporting and Analysis:

o Prepare regular reports on funding activities and outcomes.

o Analyse funding trends and provide insights to inform future strategies.

Essential Skills:

• Proven experience in grant writing and fundraising.
• Familiarity with Grant Finder or similar funding databases.
• Strong research and analytical skills.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple projects simultaneously.

Desirable:

• Knowledge of the zoo and aquarium sector is a plus.

This role will be mainly home based, however, travel to London for meetings may be required. There may also be a requirement to visit members and attend seminars, conferences and networking events around the UK and Ireland. These may occur in the evenings or at weekends. 

This is a part-time, one-year fixed term role contracted at 0.2FTE, with the possibility of extension. Flexible working arrangements are available. The hours do not need to be confined to a single day each week and can be distributed in a pattern that suits both the candidate and the organisation. The full time equivalent (FTE) salary for this role is up to £40,000 depending on experience, which equates to £8,000 for this part-time role. The FTE leave entitlement is 25 days annual leave plus bank holidays, for this role the leave entitlement will be 5 days, plus a pro-rata share of bank holidays. 

BIAZA is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. 

Closing date 17th January 2025

Interviews will be held by MS Teams in the week commencing 27th January