Support jobs in barry, vale of glamorgan
Design and Improvement Manager
Permanent appointment
Full time (34.5 hours)
Mobile Worker (Expected to be able to travel large areas and be willing to be deployed on projects anywhere in UK (though this will not all be face to face).
£49,500 - £54,500 per annum, plus car allowance
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
Be a Catalyst for System Change. Improve Lives. Shape the Future.
Are you a changemaker with a passion for transforming systemic issues in health and care systems? Do you thrive at the intersection of strategy, collaboration, and innovation? At Macmillan, we’re looking for a Design & Improvement Manager to work with systems on transformation programmes that improve the lives of people living with cancer for now and in the future.
You’ll apply your expertise and methodologies in systems thinking, human centred design, and change management to tackle some of the most complex challenges in health and care. From influencing senior stakeholders to embedding continuous improvement practices, you’ll work across local systems to deliver evidence-based, outcome-driven interventions that drive National impact.
Join us so we can help everyone reimagine cancer care together.
About you
We’re looking for someone with the following skills and experience:
- Experience of consulting and/or coaching system thinking, and using human centred design collaboratively to change a health and care system.
- Experience in applying systems thinking and change management methodologies to drive large-scale transformation within complex healthcare environments.
- An ability to analyse complex problems, identify root causes, and develop innovative solutions to drive system improvement.
- Built and maintained effective working relationships with a wide range of senior stakeholders and coalitions that create value for all parties.
- Evidence of building a learning culture to create change and of supporting others to improve.
- Exceptional written and verbal communication skills with the ability to tailor style and approach to suit a variety of audiences and purposes.
- Commitment to your personal and professional development and share learning with colleagues and others, supporting the development of their capacity to work systemically and make change happen.
- High degree of personal and professional credibility and integrity; independence in decision-making and a demeanour that secures the confidence of others quickly.
- Understanding the complexities of the health and care system, including funding models, regulatory frameworks, and patient pathways and an understanding that system change is messy and unpredictable and not linear.
- Full UK drivers' licence or ability to travel for work.
About our benefits
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Tuesday 6 May 2025 at 23:59.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So that we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
Registered Charity
More than 1000
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a fantastic opportunity for a proactive individual who enjoys working collaboratively to join Waterloo Uncovered as Administrative Assistant.
Waterloo Uncovered is the ground-breaking charity that combines world-class archaeology with veteran recovery and wellbeing. Since 2015 we have been supporting veterans and serving military personnel, through programmes centred around the archaeology of the Waterloo battlefield. For example, learning archaeological skills through excavation on the battlefield supported by a wellbeing team, bringing the artefacts discovered at Waterloo to beneficiaries in their community, or supporting beneficiaries to explore archaeology and history of conflict through our online programme. All our programmes link conflicts past to conflict present, as beneficiaries uncover, recover and discover.
As Administrative Assistant you will be part of our small, dynamic, and passionate team, which is supported by an extensive network of volunteers. You will work closely with the Chief Executive on all aspects of our administration in support of our operational delivery, communications, fundraising and outreach.
Key responsibilities:
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Programme administration, engaging directly in support of beneficiaries for onboarding, logistics and follow up, answering enquiries and general tasks.
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Customer service, responding to email and telephone enquiries and correspondence.
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Database and spreadsheet management, including managing contacts and suppliers, as well as donor and volunteer data on our CRM system and digital filing.
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Processing financial and accounting requirements, including invoices, payroll, expenses and supplier payments.
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Virtual office support, arranging meetings and team events, providing secretariat to Trustee Board, office contracts, suppliers and administration.
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Researches as requested, complies and summarises information for drafting applications for grants and trusts, managing fundraising pipeline and tracking, reporting schedules and reports.
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Administration of social media accounts, support to drafts of newsletter and impact reports, and other communication initiatives.
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Event administration, including bookings, logistics and support to outreach and event delivery.
What you will need
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Strong written and verbal communication and interpersonal skills, able to present a professional and positive image for the organisation.
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Ability to work under pressure, with accuracy and minimal supervision, with a proactive approach to problem solving and process improvement.
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Data management and entry skills, including the ability to maintain and improve data and information digital filing systems, with accurate record keeping.
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Digital literacy, proficiency on google suite, microsoft, and social media (e.g. linkedin, facebook), able to present information accurately and clearly.
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Excellent organisational, time management and collaborative skills, able to work with a range of stakeholders.
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Experience of working within the charity or similar sector in an administrative role.
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Communications and / or social media experience.
How to apply
Application is by way of a CV and Covering letter. The closing date for applications is 5pm on Monday 5 May. Interviews will take place around 12-13 May. Please indicate in your cover letter any dates of unavailability.
Please note that this role is remote, but the successful candidate will be required to travel to team days in London at least twice per month at their own cost.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DFN Project SEARCH offer an evidence-based supported internship model which takes place entirely in the workplace. The programmes provide continuous support to young adults with a learning disability, and autistic people who are aged between 16 – 24 with an Education Health and Care Plan, or equivalent, in their final year of education.
You will be required to identify opportunities to develop and grow DFN Project SEARCH programmes across a geographical area with the aim of supporting the organisation to ensure that as many people as need it have access to DFN Project SEARCH programmes.
In addition, you will be required to develop strategies to ensure that the operational programmes in your area are achieving at least the average outcomes expected for young people in our programmes and so you must be committed to continuous improvement.
You will be specifically required to develop strong partnerships and train and support colleagues within your area. You may also be required to support colleagues promoting DFN Project SEARCH in other areas, further European projects as required and contribute to the development of relevant UK focussed materials.
As a Programme Specialist you will be expected to:
- Demonstrate effective project planning and preparation so that each project delivers achieves the highest quality programme possible and outstanding employment outcomes for the interns.
- Establish effective working relationships with schools, colleges, local authorities, employers and the project professional staff to promote the building of excellent, high quality partnerships at each site to ensure the effective running of programmes and promote sustainability in a volatile environment.
- Take an active part in decision making, planning and audit processes of each project
- Ensure that you implement DFN Project SEARCH policy and have a clear understanding of required quality standards and criteria which constitute effective teaching and learning
The client requests no contact from agencies or media sales.
Thank you!
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: 8am on 1 May 2025
Shortlisting date: 5 May 2025
Interviews: 12 May 2025
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
About the Transformation directorate
This role sits within the newly formed Transformation Unit.
The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.)
About the Insights Hub team
The Insights Hub is part of the Transformation Directorate at NCVO, dedicated to leveraging data and research to drive impactful change within the charity and voluntary sectors. Our team focuses on quantitative and qualitative research projects, particularly the UK Civil Society Almanac, delivering actionable insights to support internal and external stakeholders. We work collaboratively across teams to optimise workflows, improve data science capabilities, and support decision-making through robust research and data analysis.
About the role
The Associate Data Scientist will play a key role in supporting quantitative research within the Insights Hub, particularly for projects like the UK Civil Society Almanac and research surveys. The position involves conducting high-quality data analysis, developing machine learning models, and enhancing data processes using tools like Python and SQL. You'll collaborate closely with the Data Scientist and Research and Insights Manager, contributing to large-scale data analysis and supporting the team’s broader research efforts.
Equality, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an additional Community Engagement Officer to join our team working on a contract we hold with the Care Quality Commission.
Do you live in the south of England? (Please note that this role is remote but you should be based in the south of England and will be required to travel within that region).
Do you have a range of excellent communication skills?
Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?
Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?
Are you able to be home-based and have the ability to travel to different locations in the South of England?
Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?
Then this is the role you’ve been looking for!
What we are looking for:
· A thorough understanding of inclusion and engagement work
· A thorough understanding of seldom heard communities
· To be able work to a high standard with a demanding and ever-changing workload
· Good communication and presentation skills
· Enthusiasm and a positive attitude
· The ability to manage and prioritise a demanding workload
What you’ll receive in return:
· A supportive and collaborative team
· Training and development
· Attendance bonus
· 25 days annual leave plus bank holidays
· Life assurance
· Discounted shopping vouchers
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.
As a Helpline Adviser you will:
- Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week, Monday - Friday 9am-5pm.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff.
As a Helpline Adviser you will:
- Able to respond to victims of and those affected by crime by providing support, information and referral on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and
volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page
on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Kentown Support is a new charity, here to ensure that every child with a life-limiting condition and their family across the UK has access to a model of integrated community children’s palliative care. We will:
· REPLICATE and roll out the Kentown model to reach more children;
· CREATE sustainable teams around the child and family; and
· EQUIP professionals and parents/carers with the knowledge and expertise to deliver the best health and social care for children with life-limiting conditions through high-quality research, education and training.
Our Marketing and Communications Manager will play a key role in growing our reach and influence, building Kentown Support’s brand across the children’s palliative care sector.
In this home based role, you will use your creative flair to develop and deliver strategic communications and marketing plans to our audiences using a range of channels. Working closely with colleagues, partners and service users, you will lead and implement all aspects of our communications’ strategy: Brand management & development, Web & social media, PR & Media and Storytelling & publishing.
We are building a compassionate and high performing organisation at Kentown Support. We are looking for an ambitious, energetic and collaborative colleague who has both a passion for their work and the difference it can make to children and their families. This is a rare opportunity to join an incredible charity at the beginning of its journey.
With the privilege of starting a new organisation is the ability to define the way in which we work. We are creating an environment based on trust and integrity with everyone’s wellbeing at the of core of its success. More traditionally, Kentown Support also offers 25 days’ holiday (pro rata) with an additional day off in your birthday month, 2 paid volunteering days (pro rata), an employee assistance program (including death in service) and 6.5% employer’s contribution to our workplace pension.
We are holding interviews on Teams on Monday 12th May, and final interviews in person on Monday 19th May, location to be decided.
Our website is currently under development, so while helpful on one key area of our work, it does not show the whole range of our activities.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our family support workers really focus on what we do at a grass roots level. Providing support to families on a daily basis as well as supporting and coordinating volunteers. Prior work with children and families is advantageous as is some knowledge of bereavement. However, full training and support will be given to the successful candidate.
Bereavement support is a challenging area of work, but also extremely fulfilling whether as a long-term career, or to develop experience and knowledge that can be transfered into other roles within the education, health and social care sectors. Attitude and aptitude are as important as prior skills and experience.
The ability to communicate through the medium of Welsh would also be an advantage to this position or the willingness to learn.
This post is to support existing staff. As such it could be based anywhere within South Wales.
This post is offered on a full or part-time basis (Minimum three days per week)
Please apply with a CV and supporting statement which highlights relevant experience and skills for the role. If you would like an informal discussion about the charity or the role before applying then please do get in touch where we can arrange a time for a call.
Registered Charity
11 - 20
Sandy Bear exist to support children, young people and families in the lead up to or following a bereavement across Wales.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Advice, Information and Family Support
Location: This is a remote role, though quarterly travel to London will be required.
Reports to: Director of Service Transformation
Salary: £45,000
Working hours: 36 hours to incorporate On-Call Support
Contract Type: Permanent
Role Overview
We are seeking a dynamic and experienced professional to lead and grow our national family support services for disabled children, young people, and their families. As Head of Advice, Information and Family Support, you will be responsible for the strategic development, delivery, and quality assurance of a broad portfolio of non-clinical family services—ranging from emotional and practical support to peer networks, parenting guidance, and tailored one-to-one interventions.
You will be a confident leader with extensive experience managing family-facing services, ideally within health, social care, or community settings, and possess a strong track record of working closely with commissioners and local authorities to secure funding and shape service delivery.
Key Responsibilities
Strategic Leadership and Service Development
- Lead the strategic development of our national family support services, ensuring they are responsive, evidence-informed, and outcomes-focused.
- Identify opportunities for service innovation and expansion, particularly in response to commissioning priorities and gaps in local provision.
- Ensure alignment with organisational goals, sector best practice, and the diverse needs of disabled children and their families.
Commissioning and Partnership Engagement
- Build and maintain excellent working relationships with local authority commissioners, Integrated Care Boards, and strategic partners to influence commissioning decisions and secure long-term funding.
- Lead on tender submissions, funding proposals, and service agreements, ensuring alignment with local priorities and national policy developments.
Service Management and Quality Assurance
- Oversee the day-to-day operations and performance of a wide range of family support services, ensuring high standards of delivery and consistency across regions.
- Implement robust monitoring and evaluation frameworks, using data, feedback, and impact reports to inform service improvements and demonstrate outcomes to funders and stakeholders.
- Ensure compliance with relevant legal, contractual, and safeguarding requirements.
Team Leadership and Culture
- Lead, support, and develop a geographically dispersed team of family support professionals, setting clear expectations and fostering a culture of collaboration, inclusion, and continuous improvement.
- Promote reflective practice, supervision, and professional development across the service.
Family and Community Engagement
- Champion co-production and user-led approaches, ensuring that families are meaningfully involved in the design, delivery, and evaluation of services.
- Ensure services are accessible, culturally competent, and tailored to meet the diverse needs of families, particularly those from underrepresented or marginalised communities.
Person Specification
Essential
- Substantial leadership experience within family support services, children’s services, or similar community-based roles.
- Proven success in working with commissioners and securing service contracts or grants.
- Deep understanding of the needs and challenges faced by families of disabled children and young people.
- Strong strategic and operational skills with the ability to manage complex, multi-faceted services.
- Demonstrated ability to manage remote teams, build partnerships, and lead with compassion and clarity.
- Sound knowledge of safeguarding practices, family support frameworks, and multi-agency working.
Desirable
- Experience developing or delivering services within SEND, early help, or targeted family support frameworks.
- Familiarity with public sector commissioning cycles, procurement processes, and tender writing.
- Experience influencing policy or service planning at a local or national level.
Note: We may close the vacancy early if we receive a high volume of suitable applications. Please apply promptly.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service based in Crewe.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11268 Stroke Support Coordinator
Location: Home-based – Crewe, Cheshire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 21 hours per week
Salary: Circa £16,461 per annum per annum (FTE circa £27,435 per annum)
Contract: Permanent. Services are contracted and there is currently funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 4 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 12 May and 13 May 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
• Supporting new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will have experience in:
• Experience/background in a caring profession, ideally supporting people with disabilities
• Excellent IT skills and an ability to maintain accurate records.
• An affinity with the values of the Stroke Association.
• A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to join the team in South Warwickshire, including Rugby. We’re looking for enthusiastic, motivated and well organised individuals to join the team in delivering a comprehensive Stroke Recovery Service across the region.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11267 Stroke Support Coordinator
Location: Home-based South Warwickshire, including Rugby. However, extensive travel will be required as part of this role (will include team meetings and other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £27,435 per annum
Contract: This is a fixed-term contract until 31 March 2026. Services are contracted and there is currently funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 27 April 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: Week commencing the 12 May 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Stroke Service Delivery Coach, the coordinators will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.
Key responsibilities will include:
• Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.
• Providing personalised information, advice and support to address any needs identified.
• Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.
• Providing regular reviews to support people in establishing and achieving their own personal goals.
About You
You will:
• Have a background in a caring and/or charity profession supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
• Have experience of working with people who may have additional communication support needs.
• Have the ability to use basic Microsoft system.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to join the team in Herefordshire and Worcestershire. We’re looking for an enthusiastic, motivated and well organised individual to join the team in delivering a comprehensive Stroke Recovery Service across the region.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11266 Stroke Support Coordinator
Location: Home-based, Herefordshire and Worcestershire. However, extensive travel will be required as part of this role (travel will include team meetings or other work-related meetings).
Hours: Part-time, 28 hours per week
Salary: Circa £21,948 per annum (FTE circa £27,435 per annum)
Contract: Services are contracted and there is currently funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 4 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 20 May 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Stroke Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.
Key responsibilities will include:
• Working with the local Health and Social services to receive referrals to support stroke survivors and their carers.
• Providing personalised information, advice and support to address any needs identified.
• Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.
• Providing regular reviews to support people in establishing and achieving their own personal goals.
• Completing 6 month Post Stroke Reviews.
About You
You will have experience and have a proven record:
• In a caring and/or charity profession supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
• Have experience of working with people who may have additional communication support needs.
• Have the ability to use basic Microsoft system.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Closing Date: 27th April
Interviews: 5th May
Contract: This is a fixed-term contract until May 2026.
We are currently recruiting a passionate and hard-working individual to help make a positive difference and provide first-class support to our Alzheimer's Society staff. Our Employee Support Assistant is part of our People Operations team and the first point of contact for Alzheimer’s Society employees requiring support with systems and processes that are part of working for the society, from joining to leaving.
We provide advice and guidance on policies and processes, making things easier and clearer for everyone as we deliver our work for people affected by dementia.
This role ensures that we are safeguarding our employees, volunteers, those who engage with our services and the organisation through a strong emphasis on compliance.
Duties and responsibilities:
- Process and monitor Criminal Record Checks for our employees and contractors.
- Process employee changes, following relevant procedures.
- Update and enter information on various systems, ensuring a high level of data quality is maintained.
- Monitor data reports and ensure compliance with key processes.
- Work collaboratively with our wider teams, including our Talent Acquisition, People Partnering, IT, and Payroll.
- Signposting employees and managers to relevant policies and information.
- Comply with data protection regulations.
- Undertake other duties or projects commensurate with the nature and grade of this post as required.
About you:
- Be able to always deliver first-class customer service, understanding that Alzheimer’s Society employees are the customers of our team.
- Have a keen eye for detail with previous experience in an administration role.
- Be comfortable working in a collaborative team, looking to share ideas and ways to improve our processes.
- Be comfortable using Microsoft Office software such as Word and Excel, as well as other bespoke IT packages.
- Understand the sensitive nature of data that we deal with and, as such, adhere to a strict level of confidentiality.
- Be organised and able to structure your workload according to deadline requirements.
- Be comfortable working within a culture of inclusion and collaboration.
The client requests no contact from agencies or media sales.
Thank you!
Harris Hill are delighted to be working with a national charity to recruit a Supporter Engagement Officer in order to play a crucial role in fostering lasting relationships with the charity supporters across Dorset.
You will provide exceptional service to donors, volunteers, and community fundraisers, ensuring that their engagement with the charity is meaningful and rewarding. You will be at the heart of the charity fundraising efforts.
As a Supporter Engagement Officer you will:
- Act as the primary point of contact for charity within the Dorset community, promoting the charity and maximising income opportunities.
- Provide top-quality stewardship for supporters, ensuring they feel appreciated and valued.
- Identify and pursue new opportunities for income growth in line with the charity’s strategy.
- Manage and coordinate collection boxes across Dorset, working closely with fundraising officers and finance teams.
- Collaborate with local community groups to support and promote fundraising activities.
- Develop and deliver engagement activities, including newsletters, events, and personal acknowledgements, to thank, update, and inspire supporters.
- Lead and manage a team of volunteers across Dorset, recruiting, training, and providing ongoing support.
- Work alongside volunteers to engage with and expand local fundraising initiatives.
- Deliver compelling talks about the charity to different audiences, adapting your approach to ensure maximum engagement.
To be successful, you must have experience:
- Strong interpersonal and communication skills, both written and verbal.
- Experience in customer service, supporter care, or fundraising.
- Excellent organisational and time-management abilities.
- Attention to detail and the ability to handle sensitive information with confidentiality.
- Proficiency in Microsoft Office and CRM/database systems.
Desirable
- Previous experience in the charity sector.
- Knowledge of fundraising principles and best practices.
- Experience using supporter engagement platforms or email marketing tools.
Salary: £30,000 - £32,000 per annum
Contract type:Full-time, permanent
Location- Dorset, remote work
Closing date: On rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
