Support coordinator jobs

Responsibility for increasing the number of volunteers, including those with lived experience, developing the volunteers we already have and spending time developing training and supervision opportunities to retain and support our volunteers.

About Slough Foodbank

Slough Foodbank believes that no one in the community should have to face going hungry. That’s why we provide three days’ worth of nutritionally balanced, emergency food and support to local people who are referred to us in food poverty crisis. We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.

Last year we provided 12,147 emergency food parcels, which was a 7% increase on the previous year. In addition to providing food and basic toiletries, we try, by means of signposting and monitoring and discussions with the supporting referrer to give a helping hand through a crisis.

Job purpose

We’re seeking an experienced Volunteer Coordinator to manage the recruitment, training and ongoing support of our team of 130 Volunteers. You will have excellent communication and organisation skills whilst at the same time being sensitive to volunteers and their needs and have an encouraging approach. Our reach is culturally diverse and you’ll work with people who have varied experiences. Are you excited to make a real difference in the local community?

Main duties & Responsibilities

The Volunteer Coordinator has responsibility for increasing the number of volunteers, including those with lived experience, developing the volunteers we already have and spending time developing training and supervision opportunities to retain and support our volunteers. The role is varied and responsibilities include:

• Volunteer Recruitment
• Volunteer Training and Wellbeing
• Managing our corporate volunteering projects
• Volunteer Communication
• Manage Volunteer Administrator and oversee management of volunteer rotas and administration
• Being part of voluntary network within Slough and attending meetings and workshops where appropriate
• Analysing data and writing reports to provide information on impact of volunteering

The Volunteer Coordinator will report to the Foodbank Manager.

Remuneration and how to apply

Part time, 21 hours per week based in Slough.  2-year Fixed Term Contract.

Salary: £20,420 per annum.

Closing date: Friday 18th April. We may appoint earlier if the right candidate applies.

This role will be subject to a DBS check and requires a driving licence.

Slough Foodbank is a faith-based charity but applicants of all faiths and none will be considered. The charity is motivated by Christian principles, follows biblical values and has strong associations with local churches.

Could you be our new Volunteer Coordinator?

Who we’re looking for

Are you dynamic and resourceful? Are you motivated by helping people to help themselves? Can you enthuse a volunteer team to support people experiencing complex and emotionally demanding issues? We’re seeking a Volunteer Coordinator to maintain and develop our services from our offices in the Royal Courts of Justice and Central Family Court.

You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.

Reporting to the Head of Service Delivery, you will be responsible for recruiting, training and supporting volunteers to deliver a service to Litigants in Person, facilitating day-to-day operations, and building and sustaining relationships with key contacts at our partner university and the national court service. 

Volunteer Centre Sutton is looking for a passionate and creative communicator looking to make a real impact in the community. This is a new role and we are seeking a dynamic Marketing Project Coordinator to join our dedicated team! In this exciting and varied role, you’ll be responsible for developing and delivering effective marketing strategies to promote our volunteer-led projects, highlight their impact, and drive volunteer recruitment. You’ll also play a key role in supporting events, fundraising, and providing essential administrative support to the CEO and wider team to ensure the smooth running of our charity. This is a varied and flexible role, where you can bring your skills, enthusiasm and support us to grow our fabulous projects.  We will offer you support and the opportunity to develop, therefore you could be a graduate or early in your employment or perhaps a very experienced marketing coordinator looking for a flexible, fun post. If you’re ready to work with an amazing team and help strengthen our community, we’d love to hear from you! 

About the Role: 

Are you passionate about empowering young people and helping them build a brighter future? As a Youth Opportunities Coordinator, you will play a key role in transforming the lives of young people in our accommodation services in Greenwich. This is an exciting opportunity to design and deliver meaningful activities that help young people gain the tools and confidence they need to thrive outside traditional services.

In this role, you will lead the Young People’s Opportunity Programme, providing dynamic workshops and sessions focused on art therapy, sport and health, wellbeing, and life skills. The program is designed to support young people, particularly those who are NEET (Not in Education, Employment, or Training), by helping them develop crucial skills and prepare for the next steps in education, training, or employment. You will work closely with the frontline support team, creating tailored content that promotes positive change, while also collaborating with the wider Opportunities team to share best practices and continuously improve the program.

This is a fantastic opportunity to make a lasting impact on the lives of young people, empowering them to break through barriers and create a future full of potential. At Single Homeless Project, you’ll have the chance to develop your career in a supportive and growing environment, building your expertise and becoming a specialist in youth development.

About you:

• You bring experience working with young people who struggle with change and motivation. 
• Your toolkit includes practical skills in motivation and coaching young people.
• Your approach is creative, analytical, trauma-informed and rooted in person-centred ways of working. 
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential. 
• Can multi-task and manage working under pressure. 
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important Info:

Closing Date: Sunday 13th April at midnight 

Interview Date: Wednesday 23rd April at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Job Title: Perinatal Support & Assessment Coordinator

Salary: £28,000

Hours per week: 35 hours

Contract: Fixed Term until 31 March 2026 (extension subject to funding)

Location: Newham office based (with some hybrid working)

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.

About us

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood. 

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

 NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.

As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe.

About the role

This post will work as part of a community partnership programme, a small team providing accessible and bespoke perinatal care including, antenatal education, postnatal sessions, peer support, counselling and practical support to women from low-income migrant marginalised backgrounds. The role will provide non-judgmental, compassionate and trauma-informed care to women accessing the service and provide an initial assessment of needs and regular reviews. This role will coordinate inclusive and sensitive evaluation and data collection methods to evidence service impact and work collaboratively with stakeholders and researchers to enable women to participate in opportunities to share their maternity experience.

To be successful in this role you will have:

· Experience of supporting or working with marginalised or vulnerable groups and understanding the barriers they face to accessing support and an awareness of ways in overcoming them 

· Knowledge and experience working or volunteering with women and birthing people during pregnancy and early years 

· Experience working within a relevant sector e.g., maternity, children’s services, homelessness, women’s services, mental health, supporting asylum and refugee families 

· Strong commitment to improve equity and equality in maternity care

· Ability to handle challenging situations and behavior with a calm, flexible and confident approach to reach a positive resolution 

· Experience in evidencing impact, using inclusive approaches of evaluation and data collection

· Able to work reflectively, developing an awareness of your own and others’ relational styles and responses, and any judgements, biases or assumptions that may impact upon your work. 

What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date for applications: Wednesday 16th April 23:59

Interviews:  Friday 25th April 2025

ARC Blackburn (ARC), an established local charity, has recently been commissioned by Blackburn with Darwen Borough Council to deliver an asylum seeker integration programme for newly arrived asylum seekers in the borough. The purpose of the role is to work with new and existing partner organisations as well as existing staff, volunteers, and service users to deliver the programme.

This role requires an experienced individual who will encourage clients’ engagement in the community by welcoming, supporting, signposting, running social activities, connecting communities and supporting organisations, organising events and trips, and engaging with clients who require additional social engagement support. The Partnerships and Engagement Coordinator will be responsible for measuring the impact and outcomes of all small activities and events using surveys, questionnaires and focus groups.

The other strand to the coordinator role will be to support local asylum seeker and refugee support hubs in the delivery of both formal and informal learning of English and Digital skills.  Enabling access to these learning opportunities is vital to our clients’ resettlement and integration in the UK and local environment.

To be successful in the role, you will have relevant experience in community engagement and/or building partnerships in the charity sector. You will have proven experience in delivering activities and events that focus on community connection and co-creation, thus improving community integration and reducing social isolation.  You will need to have excellent communication skills and be able to motivate and inspire diverse groups of people. You must also have excellent IT skills, with the ability to report on quantitative and qualitative data. Experience of using a case management system is preferred.

Fluency in an additional language would be beneficial. The post will be based in Blackburn, Lancashire, but with frequent visits to other locations in Blackburn and Darwen. 

Why work for us?

• We are an accredited Real Living Wage Employer. We are committed to paying our staff according to the real cost of living.
• 25 days holiday (pro-rata), plus Christmas and Eid
• 3% employer Pension contributions
• Be part of an amazing team that are committed to making a real difference to the lives of asylum seekers and refugees

Please download our recruitment pack including the person and job specification before applying. Please avoid the use of AI in your application - we are not assessing your application based on grammar or spelling, and we would love to read about your specific experience.

Role Context and Purpose

Following recent and projected growth of the organisation, Gaddum is looking to recruit additional resource within the Central team to bolster its support to the organisation, ensuring it delivers safe and high quality services.

The post holder, line managed by the Finance and Resources Director, will join the Finance Assistant and Central Services Coordinator in providing additional resource to the centralised function. Whilst the specific focus of the role will be by way processing payroll and employee expenses, due to the size of the team, there is an expectation that they will work closely with the Central Services Coordinator and Finance Assistant providing additional support to those roles when needed. This is an up to 28 hours per week role, working flexibly and hybrid to suit the needs of the organisation and individual.
 

Main Duties and Responsibilities

Management and delivery of Gaddum’s monthly payroll for all employees:

- Collating information and inputting into company system
- Ensuring accurate and timely processing of salaries including adding new starters, processing leavers, and any other contractual changes

Management of pension scheme:

- Ensuring compliance with auto-enrolment pension
- Adding new starters and processing leavers with the pension provider along with any changes that might impact pension
- Updating pension provider with any monthly contributions

- Supporting employees with payroll queries and investigating discrepancies
- Prepare salary reports to management, explaining key reasons for variances to budget
- Processing and payment of employee expenses on a bi-weekly basis
- Regular cover for Central Services Coordinator on their non-working days and during periods of leave
- Support Finance Assistant during periods of leave and busy periods
- Provide Administrative support with Central team

Other Duties and Responsibilities

- To meet regularly with Finance & Resources Director for supervisions
- Undertake additional duties within competence of post holds as required by the Finance & Resources Director
- Flexible approach to working patterns and in-office working days 

We are seeking a Support Network Coordinator to cover the Southeast region.

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

Support Network Coordinator - Southeast
Location: Home-based, must be based in the southeast
Contract: Permanent
Hours: Part Time, 28 hours per week (0.8 FTE)
Salary: £28,032 per annum (£35,040 FTE)

The post coordinates two vital parallel strands:

• In your region, to reach and support newly and long-term spinal cord injured people and their families:​
  • Developing a strong partnership with all available specialist services, charity and business partners; managing a dedicated team of volunteers as well as providing direct support to SCI people with more complex needs.
• Nationally, working to facilitate the link between SCI people and the network of services:
  • Referring SCI people and their families to our clinical/health expert support teams and advocacy services; working with the Digital Engagement team to build on-line links to regional partners in your area; supporting fundraising, campaigns and communications.

This is the role for you if you’re good at:

• Building strong relationships
• Identifying opportunities
• Engaging people
• Being organised
• Providing life-changing support
• Making the ask

Job Purpose

Each of the Support Network Coordinators have the responsibility for delivering, maintaining, and expanding the support services available to SCI people and their families in their region of the UK.

Your typical week will involve:

• Working within a network of healthcare settings across a specific region. Building relationships with key healthcare professionals to ensure awareness of SIA services
• Working with a team of volunteers to locate, identify and build support plans for people within SCA and their families
• Developing and engaging a portfolio of high-quality service-providers, support groups, charities and supporters
• Establishing links with health care professionals and maintaining regular contact

Please note, for this role it is essential that an applicant has a personal lived experience of a SCI or CES, and lives in the southeast region.

Benefits

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Access to discounted gym membership
• Free car parking at Milton Keynes, Head Office
• Investing in their people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.

This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.

Closing date: 14 April 2025, 9am
Interview dates: 30 April 2025 or 1 May 2025 at SIA House, Milton Keynes.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

Offering services across three sites in Worksop, Doncaster and Mexborough Aurora Wellbeing offers a unique service bringing together health and heritage to provide support for local people affected by cancer, and long-term health conditions. We encourage people to be active participants in their wellbeing, working together to improve physical and emotional health.

Charity Core Purposes: ‘The promotion of good health and wellbeing by assisting in the relief of symptoms and the improvement of the quality of life by providing supportive services to those who have been diagnosed with or affected by cancer and long-term conditions and providing support, information and education on the benefits of receiving complementary and holistic therapies as well as to build awareness of the links between heritage and good health and wellbeing, education and research of wellbeing to the general public as a whole.

Main Purpose

The Volunteer Coordinator is responsible for coordinating volunteer recruitment and selection, using innovative opportunities to engage with others and encourage participation. The postholder will be involved in all elements of the volunteer journey, including recruitment, selection, training, stewardship, recognition and exit; whilst maintaining accurate records within the volunteer management system.

The Volunteer Coordinator will also support staff with the management of volunteers, in their areas, helping to resolve day-to-day issues encountered by volunteers, and build and maintain engaging relationships with volunteers, ensuring they have a positive and meaningful experience.

Working with a range of teams across three sites , the Volunteer Coordinator provides expert support and guidance to staff on the effective stewardship, engagement and management of volunteers. They will also work with colleagues to identify and develop opportunities for volunteer involvement, matching volunteers to need.

This role requires high levels of emotional intelligence, creativity, drive and initiative, and a positive attitude to working with a variety of people at all levels. This role may involve occasional evening and weekend working, with some travel across three sites. This post is subject to a successful DBS check.

We are 4 Day Week employer

Purpose of the role

Join Brook as a Women's Health Coordinator to lead the delivery and coordination of Brook Aspire's menopause support services for businesses and individuals. This role involves delivering organisational training and health and wellbeing outreach, particularly in workplace settings. Alongside this, you will oversee and develop Brook Aspire's services, ensure their growth and quality, while building strong and effective relationships with stakeholders and clients. 

Essential criteria

• Good understanding of sexual and reproductive health, relationships and emotional wellbeing, including latest research and evidence in the space.
• Excellent communication and presentation skills, including ability to tailor communication to different types of audiences. 
• Experience of service/ project management/ coordination including planning, implementation and evaluation. 
• Ability and willingness to travel to fulfil the outreach nature of the role.  

To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.

About the role:

• Hours: Full Time 37.5 Hours

(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)

• Contract: Permanent
• Location: Any Brook Location (Preferably London, Liverpool, Manchester, Bristol or Cardiff. However, we will consider applicants from other locations on a case-by-case basis)
• Salary: £28,500 (Plus LWA)
• Closing date: 18th April 2025 (Please note: applications will be reviewed on a rolling basis and may close early)

About Brook:

Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality. 

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health. 

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need. 

Benefits of working for Brook:

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays 
• Sick pay (from 3 up to 12 weeks fully paid) 
• Flexible working 
• Gratitude scheme 
• Assisted purchase scheme 
• Cycle to Work up to £1k 
• Employee Assistance Programme (EAP) 
• Long service awards 
• Maternity and paternity pay 
• Pension scheme – with contributions matched up to a maximum of 4% 
• Training and development opportunities 
• Coaching

Please note: this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role. 

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible. 

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role. 

Thank you for your interest in working for Brook.
 

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.

Raise Your Hands is not like other charities. We innovate in the philanthropic space, acting as a conduit between exceptional small charities that change young lives and companies/people who want a different experience of giving.

Fundraising is the main activity of the organisation and we are seeking a Fundraising and Data Coordinator to join our team, to coordinate, manage and execute our fundraising activities to generate and retain donors.

As Fundraising and Data Coordinator, you’ll be playing a critical role in helping this small organisation continue to punch above its weight in terms of impact. Management of our Salesforce CRM, the contact data management and donation processing is integral to this role, so you must have a strong eye for detail and a passion for data.

The role offers a high level of flexibility and a chance to work within an innovative and dynamic non-profit organisation.

Salary– £32,000-36,000 FTE pro rata depending on the candidate

Hours – Between 21 hours (0.6 FTE) and 28 hours (0.8 FTE)

Location – Fully remote working, with monthly in-person meetings in London.

Flexibility – We are committed to a healthy work-life balance and are truly flexible in our working culture. We will consider job share, compressed hours and flexible hours. 

For more information on the role and what we are looking for in a candidate please read the full Job Description below.

Join us in making a difference in the lives of children and young people across the UK!

Main Responsibilities

· Assisting the CEO and the Executive Team Members in the development and delivery of the Society’s many activities and projects to ensure all tasks are being completed within timelines, effectively and to high standards

· Supporting the Conferences and Events Manager in the development and running of an extensive programme of network events and workshops, and the Society’s annual conference

· Promoting the Society and its events on social media platforms including LinkedIn, Bluesky, and X

· Scheduling meetings, organising papers, and some note/minute taking, as required

· Ensuring all actions are recorded and completed following Meetings of the Board of Trustees and standing committee and working group meetings.

· Developing an understanding of the Society’s CRM (Customer Relationship Management) systems and managing related data.

· Ensuring the SRHE website is kept up to date, in liaison with other team members

· Providing quality customer service for members and external contacts

Qualifications, skills and experience

You will need to demonstrate that you possess the following qualifications, skills and experience:

· Demonstrable experience in a team support role or an administrative assistant role

· Excellent organisation and administration skills

· Excellent written and verbal communication skills

· Good numeracy skills

· Excellent knowledge/application of office IT systems (Microsoft Office: Word, Outlook, PowerPoint, and Excel)

· Familiarity with website maintenance and basic website management

· Managing, maintaining and manipulating databases

· Preferred education is to undergraduate level with an interest in higher education provision

Are you passionate about social justice? Do you want to help women heal and thrive?

One25 is a Bristol-based charity supporting women who street sex work. The Co-production Coordinator is a new and exciting role to help us ensure that women’s voices are heard and acted upon when support services are being designed and delivered.

For us, co-production is central to developing our services and strategy, as well as ensuring that women’s experiences are heard and acted upon across Bristol. We’re looking for someone who can build trusting relationships with women and has a passion for bringing different people together to learn from one another and influence others.  The successful candidate will need to be highly organised and be confident in delivering group work.

You will work across several teams within One25 including the casework team and the health hub. You will be responsible for coordinating the activity of Bridging Gaps, a group of women with experience of multiple disadvantages, who work with One25 to improve services within the charity and statutory services.

“Since joining I feel I’ve grown as a person. I can use my own experiences to help other people. That’s been therapeutic and empowering.  We are taking control and not just being heard but making important changes. Our lived experience makes us valuable experts” Bridging Gaps Member

In this role you will:

• Be inspired as you see the difference women’s voices make to One25 and other support systems.
• Champion the needs of women who street sex work.
• Be part of a passionate, determined and caring team.
• Work with external partners and build relationships to develop opportunities for women to influence wider systems of support.

We are excited to be adding this role to our support of women connected to One25.

One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from ethnic minority, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.

It is an Occupational Requirement that applications for this post are open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Enhanced DBS disclosure will be required. 

Benefits:
External supervision and reflective practice to support your mental wellbeing and professional development
Generous leave allowances: 33 days holiday inc. bank holidays; additional holiday linked with length of service, 2 days wellness leave; up to 13 additional days’ time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure.
Option to join the 4 Day Week pilot following successful completion of probation period (work 20% less for the same salary)
Enhanced company sick pay
Enhanced maternity, adoption and paternity/partner pay
Access to Employee Assistance Programme
Access to HSF Health Plan
Mental Health Champions
Reflective practice sessions
Cycle Scheme
Opt-out pension scheme.

Hours: 22.5 hours a week, core days must include Tuesday and Wednesday. (May include occasional evening and weekend commitments). After successful completion of probation period, employees have the option to join the 4 Day Week pilot following (work 20% less for the same salary).
Salary: £15,342 (£25,570 FTE)
Contract: 2-year fixed term contract
Location: This role will be a mixture of office-based and homeworking. We are open to options around this.
Applications by: 25th April 2025
Interviews: Friday 9th May & Wednesday 14th May
Start Date: As soon as possible

Job Title: Billing Coordinator

Contract: One-year fixed term (initially, may become permanent if the post self-sustains with increased billing)

Contract Type: Employee (although alternative working arrangements will be considered)

Hours: To be agreed and negotiated according to availability, both part-time and full-time roles will be considered (based on 35 hour week)

Salary Range: £25,207 to £35,000 per annum (pro rata for part-time posts) depending on experience – both junior and experienced candidates are encouraged to apply

Responsible to: Head of Finance and Operations at Coram Children’s Legal Centre

Liaison with: Legal Director (JCWI), Director (North Kensington Law Centre) and Managing Director of Legal Practice (CCLC)

Location: Coram Children’s Legal Centre, Coram Campus, 41 Brunswick Square, London WC1N 1AZ and The Joint Council for the Welfare of Immigrants, 441 Caledonian Road, London, N7 9BG.         

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the members of the Coram group, Coram Children’s Legal Centre (CCLC) is a specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy.  The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation.  Our Legal Practice Unit provides advice and representation primarily under legal aid contract.  Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About JCWI

Since 1967, JCWI has been challenging laws, policies, and media narratives that lead to discrimination, destitution, and the denial of rights for people who move. It provides award-winning legal aid representation in all areas of asylum and immigration law, focusing on representing the most marginalised migrants. JCWI is building a community-driven and lived experience led movement for migrant justice.

JCWI is a member organisation; a member may be an individual, a corporate body, or an individual or corporate body representing an organisation which is not incorporated. It combines holistic, expert legal advice and representation with advocacy and campaigns that are led by and with those most impacted by experiences of migration, and which bring together groups, networks and individuals with a shared vision for a more just society.

About North Kensington Law Centre

North Kensington Law Centre is proud to be known as the first ever Law Centre to open its doors in England, dedicated to providing free and accessible legal advice to those who need it most. Established in 1970, it has a legacy of standing up for justice and empowering individuals and communities through expert legal support. The centre specializes in the areas of immigration, housing, employment and welfare benefits, with a strong commitment to social justice and equality.

About the role

The post is part of the Billing Project, an initiative by the London Legal Support Trust, funded by The Legal Education Foundation, aimed at providing specialist support to the free advice sector in London. The project focuses on improving legal aid billing practices to reduce the backlog of unbilled files, enhance cashflow, and maximise income from legal work under legal aid.

This is the fourth iteration of the project, building on the success of pilots launched in 2017.

This project is a collaborative effort between advice agencies. The Billing Coordinator(s) will be employed by the lead organisation and work across other host organisations, with the allocation of time between these organisations to be determined and agreed upon. The Billing Coordinator(s) will also collaborate with other billing professionals in the sector, some of whom have participated in previous pilot projects. Peer-to-peer support will be available to the postholder, and specialist training will be provided to anyone looking to grow within the role.

The purpose of the role is to develop systems that improve the efficiency of costing and billing legal aid files, and to provide a crucial coordination role within the organisations, supporting existing staff in ensuring files are billed promptly and accurately while maximising income from legal aid.

To apply for this role, please click on the 'apply now' button below to complete the application and please attach a covering letter and your CV.

Closing date: Tuesday 22nd April 2025 09.00am

Interview date: Week commencing Monday 28th April 2025 (most likely Wednesday 30th April or Thursday 1st May)

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.