Social Welfare Jobs

We have two unique, new opportunities to join our Diocesan staff team as we seek to live out our commitment to generous giving.  We are looking for people who

• Are excited by God’s love and generosity and interested in enabling our churches finances to grow sustainably and support our churches to fund new opportunities to transform lives and communities
• Share our commitment and are passionate about community, creating opportunities and resource.
  
   

We are seeking fundraising advisers who would enjoy working with our diverse churches and their volunteers in either

oIncome generation, through effective commercial, funding and giving practices

            Or

oCommunity fundraising to help build sustainable funding for missional and community parish projects across Southwark Diocese.

For further information about to explore these specific roles, please see the attached job descriptions, and follow the ‘apply’ link to find out more about these exciting opportunities and explore the details of each role.

Head of Operations
Duration of contract: Full-time, fixed term (until May 2026) 
Location: Burlington House, Piccadilly, London W1J 0BF
Reporting: This role reports into the CEO
Salary: £40,400 per annum

The Linnean Society 

As the UK’s premier society for natural history, we provide a unique and valued forum for nature enthusiasts to share diverse experiences and interests. We care for our beautiful collections housed within our historic building, so that they can be used as an inspiration for those new to nature as well as a rich resource for historical research to inform our knowledge about the world. Our journals publish cutting-edge research about the natural world. We value our focus on education to safeguard the understanding and protection of nature for generations to come.

The Society is often described as a ‘hidden gem’, with a small but highly valued audience. However, given the dangers facing the natural world today, our community of nature enthusiasts has never been more needed. We have aspirations to open up our building to new audiences, grow and diversify our membership, expand our activities, and so much more. Having recently secured our historic home in Burlington House for the next 999 years, launched a new strategy and revamped our governing documents, we have a strong and stable foundation upon which to build an ambitious programme of activity. 

This role is responsible for ensuring highly effective operational and business support for the Linnean Society. Sitting on the Senior Management Team, they play an active role in developing an exciting and vibrant future for the Linnean Society.

Job Description

The post-holder leads the team responsible for the operational ‘glue’ of the Linnean Society. They ensure all operational and buildings processes are in place in order to provide a happy, safe and efficient working environment for staff. With a commercial mindset, they are motivated by raising income through venue hire, merchandising and other innovative schemes. They are also the Society’s representative on the Burlington House Operating Committee, the group responsible for managing the operations and services of the whole Courtyard.

Primary responsibilities: 

• Managing a small team of talented staff who are highly committed to the work of the organisation 

• Ensuring the most effective operational systems, processes and resources are in place to support staff across the organisation

• Ensuring Health and Safety policies are frequently updated and regulations are followed

• Maximising income from the building through venue hire, room rental, merchandising and other innovative enterprising schemes

• Dealing with suppliers and other operational stakeholders in a courteous manner to ensure best value and efficiencies for the organisation

• Sitting on the Burlington House Operating Committee to ensure the operational obligations of the Headlease and Underlease are carried out

• Setting an annual premises and operational budget, and ensuring good cost control throughout the year

• Leading on plans to envision productive, safe and welcoming spaces that are suitable to support the delivery of the future plans of the organisation 

• Effectively maintaining the building to high safety standards, and ensuring the offices and internal spaces are conducive to a productive working environment for all staff, room hire clients, Fellows and guests

• Ensuring the Business Continuity Plan, and other relevant operational policies, are updated regularly, and all staff are aware of their contents

• Communicating relevant operational and building developments to staff and Council, and welcoming feedback to support improvements across the organisation

• Playing a role on the Senior Management Team including input into business planning, organisational strategy and decision making 

• Ensuring all relationships with relevant stakeholders are undertaken in ways that comply with GDPR and privacy policies

• Undertaking any other duties that are reasonable for a post of this nature

Experience and knowledge

• A minimum of five years’ experience in operational management within a similar organisation 

• Previous experience in managing people and budgets 

• Experience of dealing with suppliers, procurement and contract negotiations 

• Experience of buildings and premises management, ideally in a heritage setting 

• Proven experience in generating income from commercial enterprises such as venue hire or rental income 

• Experience in working with a data-driven approach using robust qualitative and qualitative evaluation and/or CRM systems 

• Experience of dealing with suppliers, negotiating best deals and scrutinising contractual arrangements 

The deadline for applications is midday on Friday 21 February 2025

TO APPLY AND FOR MORE INFORMATION:

If you would like to apply for this position, please click the apply button and attach your CV and covering letter, it will be sent automatically to us.

No agencies please.

Role Profile

Role: Head of Services

Term: Permanent

Salary: 34 – 36k

Responsible to: CEO

Pension: 6% employer contribution

Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme

Hours: 30 - 37.5 (flexible)

Annual Leave: 29 days & 8 bank holidays

Key aspects of the role

· Provide day to day support and line management to the management team

· Develop the management team ensuring consistency in staffing across community & accommodation

· Support the management team to work together and support each other on a day to day basis

· Embed a culture of high standards of performance across teams

· Maintain excellent relationships with commissioners and partners ensuring services are compliant with all areas of contract requirements.

· Embed Pdap values and culture in all aspects of service delivery.

· Deputise for the CEO in her absence when required.

· Take part in the management back up on call rota.

Delivering Quality Services

· Work with the quality lead and the management team to review and analyse service level data, identifying good practice and areas for improvement. Produce high quality reports for commissioners, SLT and the Board of Trustees.

· Support the continuous development of staff and managers and celebrate success.

· Promote and embed a culture of equality, diversity & inclusion across all aspects of employment and service delivery.

· Work as part of Pdap senior leadership team to ensure services are delivered to a high standard and adequately resourced.

· Ensure Managers adhere to agreed budgets related to their service.

· Assist in setting annual budgets for Pdap, ensuring that all resources, assets, and monies are always properly accounted for.

· Participate in the recruitment, selection, and deployment of the staff team and ensure that Pdap values are integral to this process.

· Support the management team to develop their teams including development of performance improvement plans where required.

· To oversee Pdap case management systems ensuring they are fit for purpose.

· Embed safeguarding policies and procedures throughout service delivery ensuring all staff are confident in managing safeguarding concerns.

· Ensure Health and Safety compliance is maintained in all areas of legislation and law and good practice requirements across services.

· Work with our external HR consultants where required ensuring we adhere to employment law and best practice.

· Keep up to date with new developments, research and innovation incorporating these into service provision.

Working in Partnership

· To promote Pdap ethos and values across the organisation and in external partnerships.

· To liaise with other agencies on behalf of Pdap and represent the wider complexities of those experiencing domestic abuse.

· To represent Pdap at a strategic level including attendance at meetings, attending advisory groups with a view to influencing how stakeholders improve their response to domestic abuse.

· To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals in relation to domestic abuse services.

· Alongside the management team deliver training, presentations and awareness raising to external partners & community audiences.

Promoting EDI and accessibility

· Ensure that the views of Pdap’s clients, those with lived experience of domestic abuse and stakeholders are at the core of all our work and to take full account of these in the development of new services.

· Contribute to regular review and updating of equality action plans identifying areas we can further improve.

· Champion equality and diversity principles in practice.

· Actively and appropriately challenge all forms of discrimination.

· Proactively promote equality and diversity in all work with clients, ensuring fair access to services for all.

· Ensure effective implementation of Pdap’s Equality and Diversity policies and ensure integration of an equalities and human rights agenda in all areas of work.

It is essential to the development of Pdap service delivery that the post holder is able to respond flexibly to changes in the requirements of this post.  This job description is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time.

Person Specification

Skills & Experience

Essential/Desirable

At least 2 years experience in a senior management role with responsibility for the line management of front line staff

Essential

Ability to identify areas of development for staff and support them to improve their practice

Essential

Experience managing and working to organisational budgets

Essential

Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc

Essential

Experience of working in the third sector

Desirable

Experience managing multiple contracts

Essential

Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands

Essential

Ability to analyse data to identify gaps, and actions and write high quality reports and action plans

Essential

Proven track record translating strategy into operational delivery

Essential

Experiencing identifying funding opportunities, bid writing and fundraising

Desirable

Be able to demonstrate excellent literacy and IT skills, including Databases, Word, Outlook and Excel.

Essential

Experience & confidence delivering presentations/ training and talks to wide range of audiences

Essential

Knowledge

Essential/Desirable

Excellent understanding of the principles of Management and leadership theory

Essential

Sound understanding of domestic abuse and VAWG

Essential

Knowledge of charity governance and financial management

Desirable

Excellent understanding of contract compliance and implementation of such in service delivery

Essential

Understanding of commissioned and non-commissioned service delivery contracts

Essential

Excellent understanding of quality assurance

Essential

Commitment to working in partnership and building strong relationships with stakeholders

Essential

Excellent understanding of and commitment to equality, diversity and inclusion

Essential

Please note that our closing date is 10th February 2025 we are holding interviews on week beginning 17th February 2025. 

The Whiteley Homes Trust “the Trust” is a charity that manages Whiteley Village in Surrey. The purpose of the charity is to provide homes for older people of limited means from all over the country.  Founded over a hundred years ago in Walton on Thames, Surrey, the Village is located in 225 acres of beautiful grounds and is a very special place to live and work.

Established in 1917 the village has many Grade 2 listed buildings and provides housing for nearly 400 older people of limited means. There are 265 Almshouses and 51 extra care apartments and the Village also has a church, social and leisure club, shop and café.

We became a Registered Provider in 2024 and the Head of Housing will lead on the Trust’s strategic and operational delivery of our housing management services.

You will have a strong background in in housing management and will lead a small team to deliver an efficient, professional and cost-effective service with high levels of customer satisfaction.  You will understand the support needs of our residents whilst meeting regulatory requirements of the Regulator for Social Housing, the Care Quality Commission and upholding the standards set by the Almshouse Association.

Reporting to the Director of Operations, you will be responsible for all aspects of housing management including applications, allocations and lettings, income collection, managing antisocial behaviour and other breaches and supporting residents to manage their licences or tenancies. The position will be accountable for making business decisions that align to the Trust’s strategic goals, vision and objectives.

The role will have line management responsibility for the Housing Team and a close working relationship with the Head of Property, Head of Community Services and the Registered Manager of the Extra Care facility.

What will you be doing?

Main Responsibilities

• Leading and developing the Housing team to ensure they provide an excellent service for residents.
• Ensure the Trust’s housing management systems and controls are effective and robust, and that the Trust is fully compliant with all Landlord obligations, relevant laws, regulations and quality standards of the Regulator of Social Housing, the Care Quality Commission and the Social Housing Regulation Act 2023.
• Line Manage the Housing team with responsibility for recruiting, training, motivating, performance management and absence management ensuring an efficient, professional, responsive and customer led service.
• Maximise the Trust’s income by effective management of arrears associated with licence agreements, maintenance charges, rents and service charges and to take appropriate action to recover debts incurred.
• Manage antisocial behaviour and other breaches in line with the Trust policy as well as taking a proactive approach to resolving neighbour disputes and anti-social behaviour.
• Work with the Head of Property to develop an effective void strategy that ensures properties are let to a good standard while minimising void times and costs.
• Record KPIs and report to the Leadership Team monthly and implement processes to ensure targets are met.
• Review and update Housing policies where required.
• Develop and maintain good working relationships with residents, managers, colleagues and external stakeholders.
• Investigate and respond to all Housing Services complaints within set timescales and proactively deal with issues prior to becoming a complaint.
• Work with the Head of Community Services to develop services to enhance the health and wellbeing of residents.
• Develop the use of the specialist IT system (Pyramid) to deliver robust housing and property management.
• Develop and manage the budgets for Housing Services, ensuring efficient allocation of resources while maintaining a high standard of service delivery.
• Work with colleagues to set service charge budgets to maintain affordability while effectively providing services.
• Ensure all annual maintenance charge, rent and service charge increases are communicated and implemented on time.
• Work with the Health and Safety adviser to ensure full completion of risk assessments, inspections and audits as required. Ensure any accidents, incidents or near misses are reported in line with the Trust’s policies and appropriate action taken.

General

• It is the duty of all employees to ensure that a safe working environment and safe working practices are maintained at all times.  It is also the responsibility of management team to ensure full compliance.
• Undertake any other duties which may be reasonably deemed to come within the scope of the post, relating to the activities of the department.
• Full compliance with all the Trust’s Policies and Procedures.
• To complete mandatory and job-related training as required.
• You will be responsible for the confidentiality, integrity and availability of all data which you have access to in the course of your work. You must not disclose any information of a confidential or sensitive nature about the Trust, any or our service users or any of our employees. There is an exception if you need to share this information as part of your job or if you are made to by law.

PERSON SPECIFICATION

Experience & Knowledge

Required

• Proven experience (5+ years) in housing management at a Registered Provider
• Experience of meeting regulatory, statutory and legal requirements in housing management
• Experience of delivering a robust housing management service with high levels of customer satisfaction
• Strong understanding of the needs of elderly residents and a commitment to enhancing their quality of life
• Excellent leadership, organisational and interpersonal skills
• Line management experience including the management of poor performance
• Ability to manage budgets and resources effectively
• Demonstratable track record of meeting targets and key performance indicators
• Strong conflict resolution and problem-solving abilities
• Ability to build strong relationships with residents and their families, colleagues and external stakeholders
• A passion for creating a positive and inclusive community environment

Desirable

• Experience working with older people
• Experience of managing or working in an Almshouse, charity or volunteer-led organisation
• Understanding of the principles of CQC regulations in extra care housing

Personal skills/qualities

Required

• Delivering on commitments within agreed/appropriate timeframes
• Ability to work on own initiative and as part of a team and be a role model for the values of the Trust
• Able to work under pressure and manage conflicting priorities
• Good organisation skills, flexible and self-driven to achieve
• Excellent written and verbal communication and the ability to adapt to a range of audiences
• Strong interpersonal and team-building skills
• Commitment to training and development
• Flexible and innovative approach to working
• Decision-making and problem-solving skills.
• Strong general IT skills
• Honesty, reliability and trustworthiness.

Desirable

• A sense of humour

Qualifications

• CIH Level 5 qualification or the willingness to study for this

The Trust is committed to safeguarding and promoting the welfare of its staff and older people. We expect all our staff to be aware of their responsibilities to protect staff and residents from abuse or harm. Successful applicants will be required to undertake a DBS check and to provide proof of their right to work in the UK.

Homeless Health Link Manager (Full-Time, Fixed-term to March 2026)
Twickenham, Greater London
37.5 Hours per week

About Us

We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.

We’re now looking for a Homeless Health Link Manager to join our team on a full-time, fixed-term contract to March 2026.

The Benefits

– Salary of £39,287 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme

This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness.

You’ll discover a passionate, supportive environment where the entire team is working toward the same goals and is dedicated to making positive change and producing great results.

The Role

This role will be responsible for delivering high-quality services offered by the Homeless Health Link Service, focusing on engaging homeless clients, including rough sleepers, in a range of primary care, mental health, and substance misuse services. This post is required to undertake high-quality case work and assessments of individuals with complex needs, including challenging mental and physical health needs.

The role will be responsible for processing referrals into the service from a range of sources across the boroughs and act as an entry point into the service and work closely and proactively with local authorities, statutory and non statutory Health and housing services to improve pathways for homeless clients accessing physical and mental health services.

This role will be responsible for the strategic promotion of the services across the boroughs, engaging with a range of supported housing and homelessness service providers to source referrals into the services. The role will also be responsible for the liaison and communication of case management across any providers engaged with the service.

This service is for single homeless people who have slept rough or at risk of sleeping rough across SPEAR’s boroughs of operation.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Crisis Recovery Worker
Post no: 627
Salary: £24,088 per annum (£7,975.08 actual)
Contract: Permanent
Hours: 12.25 hours per week, 5:00pm to 23:00pm 2 days per week (across 7 day rota)
Location: Milton Keynes

Could you support individuals to deescalate crisis and improve mental health and wellbeing, through focussed 1:1s and structured crisis interventions?

About our Crisis Cafés

Our Crisis Cafes offer a safe, welcoming and non-judgmental environment outside of normal working hours for those who feel in mental distress or crisis.

About the Role

The role will involve assessing needs and offering one to one support to service users to enable them to begin the process of improving their mental health and wellbeing and to providing clarity on services and pathways available in the area. The role will be part of a larger Crisis Café team made up of Crisis Recovery Workers, Crisis Peer Support Workers, Team Leaders and volunteers.

Service Delivery

• Deliver crisis focussed 1:1s and ensure outcomes which supports individuals experiencing a mental health crisis in Houghton Regis & Central Bedfordshire, in line with Mind BLMK’s agreed crisis service and requirements as well as contract requirements.
• Assessing need and suitability for the service in line with the access to services process, and undertaking 1:1s.
• Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
• Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Wednesday 22 January 2025
Interviews: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply. 
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation.  We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Purpose: 

Women in Prison’s South London Women’s Hubs provide support and advocacy to women at different points of the criminal justice system – whether they are at risk of offending, serving a community sentence, or in custody and leaving prison. The primary purpose of this role is to work with women in custody, including on remand, preparing them for, and connecting them with vital community support services on, release.

Key Responsibility Areas 

1. Provide high-quality, trauma-responsive advocacy support both in prison and the community, to women on remand in HMP Bronzefield, HMP Downview and HMP Send. 

2. Development and maintenance of professional relations in prison and the community.

3. Ensure clear, timely and effective communication and record keeping.

4. Proactively seek to develop your personal and professional practice, and contribute to wider organisational development.

5. Contribute to building a feminist leadership culture and positive working environment for Women in Prison.

Citizens Advice Kensington and Chelsea is seeking our next Chief Executive Officer to lead our dedicated team in delivering vital, community-driven services that empower residents and tackle life’s challenges.

Citizens Advice Kensington & Chelsea (CAK&C) is a vital local charity providing free, independent, and impartial advice to some of the most diverse and complex communities in the UK. We play a critical role in tackling poverty, reducing inequality, and supporting people to navigate issues that impact their lives, including housing, welfare benefits, employment, debt, and immigration.

With high demand for our services, particularly from those facing significant hardship and deprivation, CAK&C has built a strong reputation for delivering high-quality advice and advocacy. We are well-established, with a committed and skilled team of staff and volunteers, strong relationships with funders and partners, and a solid foundation to build upon. This is an exciting time to join us as our new Chief Executive and help shape the next stage of our development.

The Role
We are looking for an experienced and forward-thinking leader preferably with experience of the advice sector who will bring the people leadership, strategic vision, financial acumen, and relationship-building skills to strengthen CAK&C’s position as a trusted and essential service in the borough. This is an opportunity to lead an organisation that is highly valued by its community and operating in a challenging external environment where demand for support continues to rise.

You will be responsible for providing hands-on operational leadership to set a clear plan and direction for CAK&C that includes the delivery of high-quality client focused advise and services, securing the income streams needed for long term stability and growth, and developing strong and collaborative partnerships across diverse stakeholders. You will be at the helm of a talented and dedicated team of advisors and volunteers, building a positive team spirit and environment that equips the team to deliver outstanding community service.

Key details
• Job Title: Chief Executive Officer – Citizens Advice Kensington & Chelsea
• Salary: £60,000 - £70,000, pro rata if part time
• Contract: Permanent, full or part-time role (with a minimum of 4 days per week)
• Location: Central London (the role is an on-site role with most time spent at Citizen’s Advice locations or in-and-around the community / with key partners)

As the successful candidate, you will demonstrate:
• Passion for impactful advice services that empower individuals.
• A commitment to fostering a positive, inclusive organisational culture that unites teams and aligns them with organisational goals.
• Leadership skills in managing growth, sustainability, and financial oversight.
• Experience in translating strategic vision into tangible outcomes with measurable impact and a track record of driving innovation to improve service delivery.
• Ability to develop innovative ideas and partnerships to meet community needs.
• Strong experience in building relationships with stakeholders and partners to achieve shared goals.
• Proven ability to enhance an organisation's profile through effective external communications.
• Resilience, adaptability, and strong communication skills.

If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills via the apply button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.

Closing date for applications: 9am, Monday 3rd February 2025

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Retail Manager with e-commerce will have responsibility for the five Danaher Charity

Shops providing strong leadership for the shop managers to drive and enhance the

profitability and attraction of the shops, ensure standards and administrative procedures

are streamlined and stock levels are properly controlled with supplies also made available

for online sale. Building an online, e-commerce, function is a key priority for this role.

A high level of organisation and communication is required in this role and a hands-on

approach to ensure success at this small charity. Main responsibilities of the e-commerce

manager’s post will include:

• producing income for Danaher through sales via online platforms such as eBay.

• Building good relationships with local business and doners to ensure a continuing

supply of stock for resale.

• Taking part in events to create opportunities for sales and promotion of Danaher

animal home.

• line management of the five charity shop managers and the Danaher drivers to

provide to manage the logistics of stock and supplies

Alongside other senior key staff member, provide Senior leadership out of hours at

weekends on a rota basis as an emergency contact should staff require it.

Taban is looking for an Asylum Seeker and Refugee Support Worker based in Manchester Full or Part-time options are available.

Introduction

This is an opportunity to join Taban's team during a period of growth.

Started 5 years ago, Taban is a young charity providing personal and practical support to Farsi-speaking refugees and asylum seekers in and around Manchester. We guide clients new to the UK in accessing health, education, housing and other support services.  As we get to know clients and they grow in confidence and trust, we work collaboratively with them to help them achieve their goals and build successful lives in the UK.   

Taban has a growing base of financial support including grants from the Benefact Trust and National Lottery. This support for our expansion enables us to recruit for this fully funded post.   This appointment is an important step in our development and will help Taban to reach many more people who need the support we provide.

Job Summary

To work as part of the team to deliver practical support and assistance to our clients

The Role

You will be responsible for providing professional person-centred support to our clients through direct engagement, working not only to resolve their issues but also to build their confidence and capacity over time.

Main Duties

To deliver client engagement in a mixture of face-to-face meetings, phone calls and messaging – guiding clients to solve problems.

              This is a hybrid role, with the flexibility to work from home and our offices in Fallowfield.

• To communicate and share easily understandable information and prepare information resources.

• To keep accurate client engagement logs using our online Client Record Management System.

• To refer, signpost and connect clients to appropriate service providers and facilitate clients' appointments

• To manage the workload effectively. 

• To introduce suitable candidates for our mentoring service.

• The post requires weekly travel to two drop-in sessions in Manchester.

Person Specification

We are looking for someone with the following skills and attributes:

1. A strong desire to help our clients, with an insight into the needs, experiences and hopes of refugees and people seeking asylum.

2. Basic working knowledge of UK mainstream services e.g. Education, Health, Housing, Welfare Benefits and community support systems.

3.          Good spoken and written English, sufficient to advocate and negotiate on behalf of clients. Fluent spoken Farsi is also essential. 

4. Mature communication & interpersonal skills with the ability to empathise with and manage clients in stressful situations. 

5. Constructive approach to working within a small team

6. An understanding of cultural diversity within Farsi-speaking migrants,

7. Ability to be administratively self-sufficient and IT literate, including working knowledge of Microsoft Office 365 products: Word, and Excel.

8. OISC registered person or willing to train for the certificate is preferred but not essential.

Terms 

Location: Our office is based in Fallowfield, South Manchester, Free parking is available. A laptop and a funded mobile phone will be provided. 

Hours: We have budgeted for a full-time role of 35 hours per week. Flexibility in when these hours are worked can be negotiated. We are also open to applications from candidates looking to work less than full-time. 

Pay: £22,500-£27,000 Full-time equivalent starting salary, with the potential to increase with experience and in line with growth in the organisation. 

Benefits: Employer pension contribution. There is also a training budget, with flexibility as to how this is used.

If you are interested in this role, please email your CV and a letter setting out the reasons for your interest and why you believe you meet the person's specifications to our designated email address. 

Candidates will be invited for interview on a rolling basis. 

We are working in partnership with The French Hospital, who provide Almshouse accommodation primarily for French Protestant Huguenot families who are in need and are resident in Great Britain, allowing residents to live full, dignified and independent lives.  The French Hospital is committed to ensuring that people in need can lead active lives in the local community with access to healthcare, leisure and education. Today there are 55 self-contained flats where residents can enjoy their own space, with their own furniture and belongings around them. 

The CEO (Clerk to the Corporation) will ensure the smooth running of the Charity, enabling it to meet its aims and objectives and comply with relevant law and regulations.  The successful candidate will be the main contact for external agencies such as, solicitors, auditors, bankers and investments managers, insurance brokers and local authorities, as necessary, as well as the main internal contact between the Trustees and the other staff and residents.

This is a significant and rewarding role that will require the post holder to demonstrate the following:

• Positive outcomes in a demanding management position, possibly in the third sector, housing, or running a business.
• Experience in managing relationships both internally and externally and the capacity to be an ambassador for the charity
• Strategic thinking: ability to assess complex information and decide on a course of action
• Financial literacy and budget management.
• Experience of project management, delegating and supervising as needed
• Excellent verbal and written communications and interpersonal skills

The successful candidate will advise the Trustees on matters of governance to ensure compliance with current legislation and Charity Commission guidance.  You will arrange and attend Trustee Board and subcommittee meetings both preparing the agendas and taking accurate minutes, acting upon the decisions of the Trustees.  You will also be responsible for managing and reviewing the work of a small team, identifying any training needs and ensure their wellbeing.  Awareness of the welfare of residents overseeing community engagement and social activities, dealing with safeguarding issues, grievances and arrears, when required.  Oversee the repair and maintenance of all the Charity’s properties, engaging with commercial tenants and others as necessary.   

This is an ideal opportunity for someone with previous experience of leading a team, managing budgets and projects, and who has a passion for meeting housing needs, and can multi-task.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. 

*Note that “The French Hospital” is not a hospital in the contemporary sense – we do not offer medical care or facilities.

For any further information, please contact Sandra Smith, Charisma Charity Recruitment.  Applications should be made via the Charisma Charity Recruitment website and include your CV and supporting statement. The full Candidate Pack can be viewed and downloaded from the Charisma Charity Recruitment website.

Location: Rochester, with the possibility of some remote working 

Closing date for applications: 9th Feb 2025

Interview date: TBC

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey..

Responsibilities and Person Specification:

This role requires a proactive and results-oriented individual to provide expert marketing support across a range of projects and initiatives. The successful candidate will possess a strong understanding of marketing principles and best practices, with a particular focus on service marketing.

Key responsibilities will include providing marketing advice and guidance to internal and external stakeholders, resolving marketing challenges effectively and efficiently, and selecting the most appropriate marketing techniques to achieve desired outcomes.

The postholder will lead on various marketing projects, build strong relationships with key stakeholders, and collaborate effectively with both internal and external partners, including marketing service suppliers and external organizations. 

You should possess a proven track record of success within a fast-paced marketing environment with relevant experience in successfully implementing innovative marketing campaigns across both digital and traditional channels is essential.

We require someone with proven experience in coordinating innovative marketing campaigns to effectively engage service users, build communities, and achieve desired outcomes across various channels and media is crucial.

A thorough understanding of relevant marketing legislation and regulations is essential

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. 

What it’s like to work at Independent Age: 

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

 You can find out more about what it’s like to work at Independent Age here.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.

Closing Date: Monday 3rd February at 11:59pm

Interview Dates:  First Interviews will be held online W/C 17th February, via Microsoft Teams

A fantastic opportunity for a fundraiser to join our dynamic, friendly and supportive fundraising team. You will be reporting to the Lead for Corporate & Community Engagement and working in a very varied and exciting working environment.

The perfect candidate will enjoy forging positive and robust relationships with corporate partners and local small businesses across Berkshire and into surrounding counties, delivering vital income for our charity.  This will include assisting them with organising and delivering events.

You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth in existing corporate partnerships.

You will work proactively to generate new business leads to secure valuable partnerships for our charity. You will undertake research, create compelling proposals for a range of audiences and pitch to companies to secure their support.

This role will suit an individual who has solid experience of fundraising and wants to develop their career in corporate partnership management.

Based at our state-of-the-art children’s hospice just outside Maidenhead, this role is a brilliant opportunity for someone to add value to a growing fundraising team. If you are passionate about raising money to help, make our services available to all families that need us and will reflect our core values in all that you do, we would love to hear from you.

As well as a competitive salary, we offer a generous annual leave entitlement, access to a pension scheme as well as private medical insurance and life assurance. You will also have free on-site parking and will benefit from an Employee Assistance Programme.

About the Role

Location & Contract: This is a full-time, 12-month fixed term (maternity cover) role. The role is hybrid working, with travel required to our Reading hub at least twice per month.

Salary: £38,841 - £40,848 per annum

Closing Date: Tuesday 4th February, 12:00 pm*

*We reserve the right to close this advert earlier if we receive sufficient applications. If you are interested in this role, please submit your application as soon as possible.

The PR Manager will be responsible for developing and executing the organisation’s PR strategy, in support of the wider I&E and Brand, Communications and Entertainment Strategy. You will seek and create opportunities to enhance the charity’s reputation and promote its mission, in line with its goals and values.

You will lead on defining and articulating organisational key messaging for key activities to be shared with the wider organisation and external media. This will include supporting the People team in developing their internal communications strategy that engages, inspires and empowers the organisation.

Working collaboratively with the Brand, Communications and Entertainment team, provide support in developing external campaigns and relevant entertainment relationships, including with media partners, broadcasters, influencers and celebrity supporters

Key Responsibilities

• Take ownership of the PR strategy, developing plans to promote key initiatives, campaigns and products to media, effectively and in line with wider strategies.
• Have a proactive approach in anticipating media requests & reactions and have the right processes, assets and content in place to support this.
• Create impactful press releases and other supporting media materials that are consistent with the agreed strategy, goals and key messaging to secure coverage.
• Build powerful press and media relationships and partnerships to gain coverage and elevate campaigns, and identify how Make-A-Wish can optimise these.
• Develop and update toolkits to support consistent media presentation, and toolkit elements for specific fundraising activities and campaigns that can be used internally and also shared with partners and community leaders.

Essential Criteria

• Evidence and experience of developing and leading high-profile media activations including broadcast coverage, broadsheet coverage, etc.
• Evidence and experience of capturing stories including copywriting, sensitive interviewing and story capture approaches, etc.
• Understanding of regulatory frameworks, best practice and ethical issues.
• Experience with insight and analytic tools and building reports to inform and develop PR strategy.
• Experience of managing and planning work strategically.

Desirable Criteria

• Ideally 7+ years experience within a PR focussed role within a cause driven organisation and/or charity.
• Ideally 2+ years experience within a similar role.

At Make-A-Wish, we believe that agile working gives everyone an opportunity to have their own work pattern that suits their role and individual needs. We believe this is the most effective way to give our best to wish children and supporters, and as a result deliver our charitable mission in the most effective way; whilst ensuring we create a happy workplace.

The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Relevant level of DBS check will be required for this role. Employment is subject to positive references and proof of the right to work in the UK.

Make-A-Wish is also committed to attracting and recruiting diverse people as it’s vital that we strive towards ensuring that our trustees, employees, ambassadors and volunteers reflect the communities we seek to serve.

Apply for this role via our website. We are only accepting applications completed via our website here.

**No contact from agencies or media sales**