Social Media Assistant Jobs

The European Respiratory Society (ERS) is looking for a Communications Assistant to join our small and busy team. The team is based in Sheffield but works with colleagues across Europe on a daily basis to support the communication needs of the Society. This is a full-time position with a temporary 12-month contract. It offers hybrid working between office and home.

About ERS

ERS is an international membership organisation that brings together physicians, healthcare professionals, scientists and other experts working in respiratory medicine. We are one of the leading medical organisations in the respiratory field, with a growing membership representing over 160 countries. Our mission is to promote lung health in order to alleviate suffering from disease and drive standards for respiratory medicine globally. Science, education and advocacy are at the core of everything we do; we promote scientific research, provide access to high-quality educational resources and play a key role in raising awareness of lung disease to politicians.

Specifics of the role

The Communications Assistant will support the wider team to produce and deliver comms plans and associated tactics using a variety of channels, including newsletters, websites, social media and mailings – targeting both our membership and the wider professional respiratory community. 

Responsibilities:

• Daily checking of social media accounts (responding to and engaging with posts)
• Social media scheduling across all platforms
• Copywriting (for social media posts, newsletter items etc.)
• Image sourcing/editing for use on communications channels
• Scheduling of website content using a customised content management system (WordPress)
• Creating mailings/newsletters in design
• Proofreading and content checking
• Basic communication planning
• Supporting the Communications Director and Communications Coordinators as requested
• Some (limited) European travel may be required

Qualifications/experience

• Experience in a related role (preferred)
• Undergraduate degree in English, communications, journalism, PR or related (essential)
• Experience of working with social media such as Facebook, Twitter, LinkedIn, YouTube, Instagram (essential)
• Excellent written and verbal communication skills (essential)
• Experience of image editing/design suites (essential)
• Highly organised with exceptional attention to detail (essential)
• Ability to prioritise – handle multiple assignments, manage/meet tight deadlines, and quickly adapt to meet unexpected and urgent requests (essential)
• Confident with technology and computer-based systems (essential)
• Experience with MailChimp, Canva and content management systems (CMS) (preferred)
• Experience of a medical/scientific/not for profit organisation (preferred)

An exciting role where you’ll be supporting a range of third-party Challenge Events and participants’ fundraising efforts. The fundraising team is at the core of the charity and works together to maximise opportunities and raise funds from a range of sources.

The Challenge Events programme has continued to strengthen in recent years, with huge demand
seen across third-party running events such as the London Marathon and Great North Run, plus a growing number of runners in international marathons, including Berlin, Chicago and Sydney. The Challenge team’s role is to fill our allocated places in third-party events efficiently; nurture and support our participants to fundraise as much as possible; and ensure they enjoy the whole event experience from place allocation, through to their training and fundraising, to crossing the finish line!
Reporting to the Challenge Events Manager, the postholder will provide high quality day-to-day operational and administrational support across the Challenge Event Programme as well as supporting in-person Challenge Events, such as the London Marathon (April) and Great North Run (September).

For you to support these events, you will be required to attend the office in Cheltenham around 1-2 days per week, and more often during busy periods. You will ideally support a minimum of 2 events per year which take place across weekends and require travelling in the UK (22-27th April and 6-8th September 2025). In order to compensate for this, we offer a flexible TOIL policy.

A Bit about Us:
WellChild, based in Cheltenham, is the national charity for seriously ill children and their families. Through a range of
practical and emotional support, training, and information programmes, WellChild gives children and young people with
complex medical needs the best chance to thrive, at home.

You will be able to:

• Demonstrate recent experience providing day to day administrative or project support experience, ideally within the voluntary sector and/or a challenge events team.
• Build and sustain valuable relationships by ensuring our supporters feel engaged and inspired from the moment they sign-up.
• Assist with the research, development, planning, and implementation of existing and new Challenge Events, projects and partnerships.
• Maintain WellChild’s contact management system, Raiser’s Edge (RE) and ensure all activity and income is recorded accurately on supporter records, ensuring compliance with GDPR.
• Act as the point of contact for Challenge Event enquiries, processing applications, responding to requests for fundraising materials and event/fundraising queries in a timely manner.
• Demonstrate excellent attention to detail
• Collaborate with other teams across the organisation such as Communications and Fundraising to maximise the success of events.
• Effectively prioritise and work calmly under pressure.

You will have:

• A desire and commitment to build and deliver the very best challenge events programme possible, resulting in fantastic fundraising and supporter engagement.
• Strong communication and organisational skills
• Competent Microsoft Office skills
• A passion for fundraising, working in the charity sector, or Challenge Events!

What we can offer:

• Competitive starting salary of £22,321*
• 23 days holiday on appointment rising to 27 days plus 8 bank holidays (often additional 3 days during Christmas office closure)
• Stakeholder Pension Scheme from appointment at 5% employer
• Employee Assistance Programme
• TOIL for out of hours work

Other:
This is a permanent full-time role, based in Cheltenham. In conjunction with this we operate a hybrid home working/ office working policy.
There will also be some travel to meetings and events required that fall outside of normal working hours.
Whilst the requirement for this role is fulltime at 35 hours per week, we would be willing to look at possible part time (minimum 28 hours) should suitable applicants apply, and the business and role requirements are met for the charity.

Equal Opportunities:
At WellChild, we celebrate diversity and recognise the value it brings to our organisation. We believe that diverse perspectives lead to innovation, creativity, and better decision-making. As such, we match charity needs with skills and experience of candidates and actively seek candidates from various backgrounds irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to fostering an inclusive workplace and take pride in ensuring that everyone feels welcome, respected, and empowered.
Safer Recruitment:
WellChild is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. The successful candidate will be required to complete regular safeguarding training and undertake a DBS check relevant to the requirements of the role. For this role that will involve a basic disclosure.
Use of Curriculum Vitae (CVs)
Our policy is to recruit our employees on the basis of their suitability for the work to be done. An application form allows us to compare individuals based on like for like information and as such we do not accept a CV unless accompanied by a fully completed application form.
Salary bandings:
* Our policy is that we show candidates the full salary band for the role they are applying for, all appointments will be made at the start of the salary range, successful candidates have the opportunity to move up the scale over time. Progression up the salary range is reviewed on an annual basis and subject to individual performance and affordability.
How to Apply:
Application forms can be found on our website.
Completed application forms should be sent to the email address detailed on our website.
Recruitment Timetable
Application deadline: 9am 24th February 2025
Interview date: W/C 3rd March 25
Interview location: Cheltenham Office
Queries
If you have a query regarding the recruitment process, require additional information, or would like to arrange an
informal discussion about this role, please contact the HR team.
Retention of Personal Information
Please see our Privacy Statement which can be found on our website.
**Please note that we can only accept applications from individuals with the right to work in the UK. We are unable to sponsor working visa applications**

BRIGHT FUTURES UK 

Position: Fundraising Assistant

About Bright Futures UK
Bright Futures UK supports young individuals aged 5-24 facing long-term illnesses by filling their educational gaps and fostering personal growth. Through customized programs like one-on-one tutoring, befriending, mentoring, and skill-based workshops, we empower these young people to reach their full potential despite their medical challenges. We're committed to their academic, social, and emotional development, supported by our skilled and compassionate team. Help us make a lasting difference in the lives of these deserving individuals.

Role Overview
As a Fundraising Assistant, you'll play a key role in shaping and implementing our fundraising strategies. Working closely with the CEO and other executives, you'll engage in various fundraising activities and take on initiatives that drive our mission forward. This position is an excellent opportunity for professional growth within a dynamic and rapidly expanding organization.

Who We Are Looking For
We seek a proactive, organized, and approachable individual who is passionate about making a significant impact:

• Proven Experience: You have a solid background in fundraising or customer care.
• Relationship Building: You excel at forming lasting relationships quickly and effectively.
• Project Management Skills: You are organized, meet deadlines, and manage projects with high attention to detail.
• Independence: You are self-motivated and thrive in managing your responsibilities without constant oversight.
• Communication Skills: You possess outstanding verbal and written communication skills.
• Flexibility and Commitment: You're adaptable and ready to work outside regular hours when needed.
• Mission-Driven: You share our commitment to supporting young people with long-term illnesses.

 Key Responsibilities

• Database Management: Ensure the accuracy and accessibility of our supporter records.
• Research and prospecting: Work with the CEO to research, prospect and prioritize potential funding opportunities.
• Stakeholder Engagement: Strengthen relationships with stakeholders to enhance our support network.
• Supporter Materials: Provide supporters with the materials they need for successful fundraising.
• Communications: Create compelling messages tailored to various audiences, maintaining data accuracy.
• Event Support: Help manage and deliver events with a focus on supporter experience and maximising fundraising.
• Administrative Duties: Support our operations through effective administrative management.
• Strategy Implementation: Assist in executing strategies under the guidance of the CEO to advance our mission.
• Develop a personal voice: have a voice on social media platforms where you can promote fundraising objectives and nurture opportunities.

 What You’ll Love About Us

• Impactful Work: See the tangible impact of your work on the lives of young people.
• Growth Potential: As part of a small, dynamic team, your influence on our growth and operations is substantial.
• Flexible Working: We champion a healthy work/life balance with options for remote work, reduced hours, and flexible schedules.
• Professional Development: We invest in your growth through paid training and support further education.

Apply Now
Ready to make a difference? Join us in transforming the futures of young people facing medical challenges. Your journey with us will be rewarding, impactful, and filled with opportunities to grow.

Benefits

• Scope to take real ownership in a fast-growing charity
• Flexible working arrangements
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between
• Christmas and New Year and 4 wellbeing days
• Cycle to work scheme
• Employee Assistance Programme offering free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social event

Responsibilities

Publications, Brand and Content 

• Assist the Senior Communications Manager in developing and delivering a content strategy to support Settle’s goals. 

• Maintain brand consistency across all communications and craft clear, engaging messages about Settle’s work. 

• Collaborate with frontline staff and young people to collect and share their stories in an authentic and respectful way, including creating case studies and helping to develop Settle’s storytelling work. 

• Design marketing materials and publications, such as newsletters, annual reports and printed flyers for our different audiences. We use InDesign for our large-scale design projects, while we use Canva for our day-to-day projects. You don’t necessarily need experience of both of these, but you’ll need to be confident with designing multimedia content with similar sort of software.

Website, Digital and Social Media 

• Create, publish and schedule posts for our social media, where you’ll work with the Senior Communications Manager to engage and grow our audiences. We are currently active on LinkedIn, Instagram, and Bluesky, but we are planning to launch a TikTok account this year. Experience of editing and making video content would be desirable, but we can support you to develop these skills if you are confident with using tools like Canva already. 

• Work with the Senior Communications Manager and wider team to develop, manage and update content for Settle’s website, keeping it up to date for all our key audiences. This will include supporting with writing blogs, with and on behalf of the organisation. Our website is built on Wagtail CMS – you don’t need to necessarily have used this exact CMS, but experience of updating website content would be desirable. 

• Collate content from across the team for our supporters’ newsletter on MailChimp and assist other teams in publishing any other newsletters for specific audiences.

Media, PR and Policy 

• Assist with handling any media requests and developing Settle’s external reputation. 

• Support the Senior Communications Manager and Settle’s lived experience Advocacy Forum group in producing communications to shape policy and campaigns related to Settle’s work. 

• Support with the delivery of campaigns and events across the team, including our annual Winter Fundraising Campaign and Home of Our Own advocacy campaign (currently in development) 

General Support 

• Work collaboratively across teams to align communications with organisational priorities. 

• Support the Senior Communications Manager with internal communications tasks as needed.

• Managing communications projects with confidence, managing competing priorities and working independently to a defined schedule. 

• Provide additional administrative and communications support functions as requested by the Senior Communications Manager. 

Media & Social Content Officer

£26,000 - £28,000 per annum

Redditch – Hybrid, 2 days in the office (Tues/weds), 3 days from home

Full-time

12 Month FTC – Maternity Cover

Are you passionate about using social media to make a positive impact? Our client is a charity supporting nurses and midwives in times of crisis, they are seeking a Media & Social Content Officer to join their dynamic team on a 12-month maternity cover basis. With a salary range of £26,000 - £28,000 per annum, this full-time, permanent role offers 30 days of annual leave and up to 8% employer pension contribution.

Ideal Candidate:

• Experienced in designing and creating social media content
• Proven track record of designing and creating branded assets like presentations, posters and infographics
• Proficient in graphic design tools like Canva
• Strong writing abilities with a commitment to diversity and inclusion
• Motivated, proactive, and able to work well in a team setting
• Familiarity with CRM databases
• Experience creating social media videos for TikTok / Reels (desirable)
• Experience working with content creators or influencers (desirable)

Benefits:

• Hybrid – This role will require attendance in the office in Redditch, Worcestershire on Tuesdays and Wednesdays
• 30 days annual leave (pro rata) which includes 3 fixed days between Christmas and New Year in addition to bank holidays.
• Up to 8% employer contribution
• Opportunity to work for a charity that supports a noble cause
• Great potential for personal and professional growth

Key Responsibilities:

• Create engaging social media content and videos aligned with the charities communication strategy
• Design branded assets for various marketing purposes
• Support external communications to press, social media, and stakeholders
• Monitor and evaluate social media data for campaign optimisation
• Write creative copy for social media, long-form case studies, short-form blog posts, and internal newsletters.
• Create video content for social media channels, including Tiktok, based on social media strategy.
• Collaborate with partners and content creators to amplify the charities message

This provides a summary of the key responsibilities, please download the full recruitment pack on the application page to see the full list of duties and detailed Person Specifications.

Our client

Our client is the charity that transforms the lives of nurses and midwives facing crisis and tough times. The need for them has never been greater and the charity is at its most critical point in its 107-year history as the demand for support is at an all-time high and still increasing while there is a need to refocus income sources.

Over the past 10 years, the nursing and midwifery professions have faced multiple challenges, including covid, staff shortages, pay disputes, the cost of living, and now burnout.

Our client is there to help the professions when they need life-changing and practical support. They help the financial and mental health of nurses and midwives, enabling them to continue to provide the care that supports the ‘nation’s health’.

Application Process

To apply, please submit your CV and cover letter by Wednesday 5th of February 2025.

The Cover Letter should answer:

• Why are you interested in working for a charity?
• How will your skills, knowledge and experience make you a successful Media and Social Content Officer?
• How does this role align with your career aspirations?

Deadline for CV & Cover Letter - 5th February 2025

1st Stage Interview - week commencing 10th February 2025

2nd Stage Interview - week commencing17th February 2025

If you have experience as a Social Media Officer, Digital Marketing Assistant, Creative Marketing Officer or junior copywriter and want to make a positive impact on the world then this might be the role for you.

Title: Executive Assistant

Salary: £18,563 pro-rata (FTE £30,939)

Location: Activity-based/Hammersmith

Hours: 21 per week, including Tuesdays in the office

Contract Type: Permanent

These are exciting times for Women's Pioneer Housing. We are developing over 160 new homes for single women in West London, including brand new offices on our site at 227 Wood Lane.

Founded in 1920 by women and men who understood the challenges faced by women trying to secure affordable, safe and independent housing at the time. The need for safe, secure, affordable housing for single women is as great as ever. We remain committed to making a positive difference to women’s lives by providing high quality homes and services.

We have been creating new roles to support our growth, our people and continue our commitment to providing excellent customer services as we embark on this new, exciting chapter of service improvement. Working alongside the Corporate Services team and reporting directly to the CEO, the Executive Assistant will be the first point of contact for enquiries referred to the CEO and will provide an effective administrative support.

You will already be working in a customer-focused environment and will be able to balance priorities, resolve queries and manage a wide-ranging portfolio. You will have intermediate MS Office skills, particularly in Outlook, PowerPoint and Word. An ability to quickly grasp other software packages will be a distinct advantage. An understanding of social housing is preferred but not essential – a great attitude, ability to adapt and learn are important attributes - respect for our residents and a commitment to delivering a 1st class service is key to this role.

We are a small team and work together to deliver shared objectives. If you are passionate about bringing excellence, are a good team member and can demonstrate an interest in and commitment to our work, we would love to hear from you.

If you would like an initial discussion to find out more about this role, please contact Susan Bernard, Head of Corporate Services, or Tracey Downie - Chief Executive.

TO APPLY:

Please send three documents to our HR mailbox:

• Up-to-date CV
• Supporting Statement
• Diversity Monitoring Form

You may find more information about the role on our webiste.

Closing Date: 23:59 Sunday 9th February 2025

Interviews and assessment: Friday 21st February 2025

A small well established national heart charity requires a half-time experienced Administrative Assistant to work in Bromley, Kent BR2 and Dulwich SE22.  Flexible Hours.  Working with friendly staff who meet goals of support, education and research for UK families with heart disease.

Previous charity experience and Microsoft Office familiarity desirable.

Job involves assisting with Website Management and Social Media Posting, hosting zoom Trustee Meetings and manning information booth at London conferences twice yearly.

Annual renewable contract with pension and 10 days holiday entitlement plus bank holidays.

Please see Marfan Trust website.   Closing Date: 28th February 2025 

We are looking for Community Moderator Shift Team Leaders who will oversee a team responsible for the day to day delivery of exceptional supporter experiences as the voice of our charity partners, working predominately in Facebook challenge groups.

As well as moderating fundraising groups yourself, you will serve as the go-to leader during shifts, ensuring smooth operations, addressing immediate concerns, and fostering a positive and supportive environment for both supporters and the moderation team.

Please ensure that you read the attached full role description before applying.

Evening and weekend work will be required.
 

Background

Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.

Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated digital fundraising campaigns and behavioural, omni-channel supporter journeys.

We empower charities to raise more money with integrated multi-platform fundraising, drive supporter acquisition and build stronger relationships with sophisticated, personal journeys unlocking each supporter’s potential with meaningful insights.

The Role

As a Community Moderator Shift Lead, you will oversee the day-to-day delivery of exceptional supporter experiences as the voice of our charity partners, primarily within Facebook challenge groups.

In addition to the responsibilities of a Community Moderator, you will serve as the go-to leader during shifts, ensuring smooth operations, addressing immediate concerns, and fostering a positive and supportive environment for both supporters and the moderation team.

You will triage out-of-hours emergency support requests, determine appropriate escalation to management, and work closely with the in-house team to manage rotas ensuring consistent shift coverage, including evenings and weekends.

Regular quality assurance checks of Moderator work will be integral to your role, ensuring high standards are met across all supporter interactions.

Key Responsibilities

Shift Leadership

• Act as the primary point of contact for Community Moderators during shifts, offering guidance and resolving challenges as they arise.
• Triage and manage out-of-hours emergency support requests, escalating to management when necessary.
• Provide timely updates and feedback on shift activity and performance.

Team Support and Coordination

• Attend client briefings and support training for the community moderation team on specific campaigns to ensure that we expertly represent our clients tone of voice and brand.
• Work with in-house team to ensure adequate shift rota coverage across core hours, evenings, and weekends.
• Foster a collaborative and supportive team environment, promoting open communication and teamwork.

Quality Assurance

• Conduct regular quality assurance checks on Moderator responses and interactions, ensuring adherence to tone of voice, accuracy, and brand guidelines.
• Provide constructive feedback to Moderators to maintain and elevate service standards.

Supporter Experience

• Work with wider team to implement optimisations for campaign performance.
• Moderate challenge campaign Facebook Groups, posting engaging content to inspire and motivate the community.
• Respond to high volumes of supporter enquiries across multiple channels within agreed SLAs.
• Engage with supporter posts to create a supportive and safe community environment while answering questions accurately and in a timely manner.

Fundraising Support

• Advise event participants on fundraising best practices, helping them achieve their goals and maximise fundraising opportunities.

Skills and Knowledge

Leadership and Coordination

• Proven experience in leading or coordinating teams, preferably in a social media moderation or customer service environment.
• Ability to effectively manage time, prioritise tasks, and ensure smooth shift transitions

Social Media and Communication

• Strong experience in social media moderation, with excellent written communication skills.
• Familiarity with creating and managing social media content and interactions.

Technical and Organisational Skills

• Proficiency in using social media and other relevant technology platforms.
• Exceptional organisational skills, including managing rotas and tracking team performance

Quality Assurance and Feedback

• Experience in conducting quality assurance checks and providing constructive feedback.
• A commitment to maintaining high standards and continuous improvement.

Requirements

• Access to a PC or laptop (Mac or Windows) and a secure broadband service.
• Ability to work independently.

JOB SUMMARY

This is your opportunity to make a real difference!

Are you an ambitious, pro-active and confident self-starter looking for a new challenge? If so, this is the role for you.

We have a fantastic opportunity to join our charity team supporting the amazing NHS hospitals here in Nottingham. The Fundraising Assistant will be responsible for supporting the Fundraising and Communications team with administrative tasks, donor care, event coordination and to assist with generating income.

This role offers ample opportunities to make your mark and to work with us in the Hospital and the Community on our projects, events and campaigns.

________________________________________________________________________________________

About Nottingham Hospitals Charity

Nottingham Hospitals Charity exists to support patients, families and staff at Nottingham University Hospitals NHS Trust, which includes the City Hospital, Queen’s Medical Centre, Nottingham Children’s Hospital, Hayward House palliative care centre and Ropewalk House hearing centre.

As one of the biggest NHS charities in the UK, Nottingham Hospitals Charity has raised over £60million in 17 years, to fund state-of-the-art specialist equipment, medical research projects, enhancements to the hospital environment, and staff support programmes.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

KEY JOB RESPONSIBILITIES

• To be a key contact for fundraising enquiries to the Nottingham Hospitals Charity office, including in-person donor visits, telephone calls, emails and letters; collation and sending of information packs to potential and current supporters; and advising on queries relating to fundraising and volunteering
   
• To ensure that a donor-focused approach is adopted at all times when dealing with donors, members of the public and colleagues, to maximise the opportunities of encouraging donor giving.
   
• To act as the first point of contact for newly-acquired donors by delivering actions related to individual giving and supporter journeys – to include writing thank you letters and other correspondence, and working with the hospitals as beneficiaries
   
• To provide support across other income streams at the Charity as required, including updating Raiser’s Edge database
   
• To support the promotion (to include mailings, social media posts, distribution of posters/flyers) and delivery of fundraising, profile-raising, donor stewardship and challenge events
   
• To assist in the preparation and analysis of data and reports for use with management meetings
   
• Following agreed processes and GDPR, to ensure the meticulous recording of all data relating to fundraising on Raiser’s Edge and filing systems (including personal data and financial information)
   
• To work with the Individual Giving Manager, providing administration and stewardship support
   
• To perform face-to-face canvassing at Nottingham Hospital sites and within the Charity Hub to sign up new supporters to ‘Friends’ and our key appeals and campaigns
   
• To undertake training and skills development and to keep up to date with the changing requirements of the role
   
• To work within legal and charity guidelines

If you would like to chat more about the role please contact Samantha Cousens at Nottingham Hospitals Charity

Closing Date: Friday 21st February 2025 

Personal Assistant to Chief Executive Officer (12 Months  Maternity Fixed Term Contract)

We have an exciting new opportunity at CEME for a Personal Assistant for a 12 month fixed-term contract starting in April covering maternity cover. If this is for you then please apply along with a 1 page supporting statement stating why we should hire you and skills and experience you will bring with you.

Company Description

Our mission here at CEME is to inspire inclusive business growth, contributing to economic prosperity. Our vision is a world where engineering, technology, design and manufacturing businesses improve life and wellbeing.

Our values define how we work and what we do:

• Inspire people to achieve more through learning fast.

• Being inclusive, involving everyone regardless of who they are.

• We are innovative, exploring new thinking that will change the world and how we live.

• Being open and honest, displaying the highest levels of Integrity in all that we do.

Role Description

This is a full-time on-site role located in the Rainham, East London, United Kingdom as a Personal Assistant to the Chief Executive Officer. The Personal Assistant will be responsible for executive administrative assistance, personal assistance, diary management, and clerical skills.

1. JOB PURPOSE

• To provide high level confidential support on all aspects of administration and management of specific projects.

• To provide proactive support by anticipating needs and planning priorities.

• Following up actions and monitoring progress on behalf of the CEO.

• Create positive relationships with staff in stakeholder organisations.

2. PRINCIPLE ACCOUNTABILITIES

2.1 Administration and Correspondence

• Responsible for preparing all emails, letters and other communication ensuring consistency and appropriate level of standards in communication is maintained.

• To monitor all incoming emails and correspondence and proactively respond where appropriate or highlight to the CEO any correspondence of an urgent nature.

• Prepare presentation and briefings using PowerPoint.

• To monitor the CEO’s email inbox providing holding emails or responses as required and highlighting any urgent, personal or sensitive email.

•Liaise with the Company Secretary to help coordinate production of board packs for CEME Board meetings.

• Attend daily updates with the Chief Executive, plan and prioritise urgent activities.

• Responsible for maintaining all filing and confidential shredding.

2.3 Attendance at meetings/minute taking

• Attend monthly Senior Leadership Team SLT meetings and take a full record of the minutes and provide a draft

copy to the CEO within an agreed timeframe and on approval circulate the minutes.

• Follow-up actions and inform CEO of any issues that need to be addressed.

• To attend as required any business meetings or events as requested by the CEO.

• Supporting the SMT on specific projects on top of existing priorities, management of agendas, forward planner and chasing actions

2.4 Diary & Travel Management

• Overall responsibility for the day-to-day management of the CEO’s diary ensuring that all meetings are scheduled accurately, meetings are re- confirmed and the CEO updated of any changes ensuring effective time management.

• Organise travel and hotel arrangements for the Chief Executive utilising booking agents and resources as required.

• Providing detailed travel schedules, itineraries, directions and maps as required

2.5 Telephone Enquiries and Visitors

• To ensure that all telephone enquiries are answered promptly and appropriate action taken, updating the CEO on all urgent calls and prioritising messages accurately.

• To be proactive in identifying where calls need to be transferred to other executives or parts of the business ensuring prompt customer service.

• Professionally meet and greet all external visitors offering appropriate refreshments and providing any support to the visitor as required.

• Manage internal visitors proactively updating the CEO on any meeting changes or delays and ensuring all parties are fully equipped with any meeting documentation as required.

2.6 Daily management of the CEO’s Office

• To ensure that the CEO’s office is well maintained, refreshed twice daily in respect of removal of crockery following meetings and replenishing of water jugs and glasses.

• Ensure the office is tidy the office prior to any internal or external meetings.

• Purchase and maintain the office tea/coffee/refreshment stocks and liaise with the on-site catering company to arrange any additional meeting refreshments as required.

2.7 Event Co-Ordination

• Providing management and supervisory support to other staff for major events and co-ordinating delivery and execution.

• To co-ordinate any events or functions delivered by the CEO’s office utilising and liaising with internal and external suppliers as needed.

• To book or arrange any external events or function as required for the CEO including seminars, training sessions or networking groups.

• To book any internal meeting rooms required and arrange in conjunction with C&E any refreshments of AV equipment

2.8 Finance

• To raise any Purchase Orders or New Supplier Forms as required.

• To complete expenses claims for the CEO keeping a track of receipts

• Ensure that urgent documents and contracts that require signatures are dealt with in a timely fashion.

• Arrange for processing of invoices and payments in conjunction with Finance.

• To prepare and submit the CEO’s expenses.

2.9 Other

• To support the non-Executive Chairman as required in relation to correspondence, communication, events and company procedures.

• Work with and support the Executive team in respect of administration, planning meetings and tracking deadlines.

• To undertake ad-hoc projects that may include, but are not limited to, marketing, web management and HR.

• To proactively work with the CEO to ensure continuous improvements in the effective management of the CEO’s office.

• Forward planning ahead of the year and months to ensure smooth planning of events / meetings etc in advance.

• Providing HR support and working alongside HR in particular supporting organisational change through things like the Great Company to work, Staff engagement, creation of Recruitment packs and candidate management

3. KNOWLEDGE & EXPERIENCE

Key Attributes:

• The ability to build strong relationships at a senior level, including the CEO
• Having strong organisational skills and effective planning.
• Demonstrating an accurate, efficient and maintain good calendar management.
• The ability to develop good and honest working relationship with all employees.
• An awareness of your responsibility and integrity.
• Ability to deal with sensitive information and communication - telephone manner, etc.

Knowledge of:

• Experience of office management and multi-tasking (not essential but desirable)
• Be able to deal with people at all levels and inspire confidence.
• Highly competent in IT (Word, Excel and PowerPoint)
• Qualifications and/or other Essential Certificates.
• Minute taking at Board Level.
• Recognised certificate Microsoft Products.

Qualifications:

• Educated to A-level or equivalent in English and Maths.
• Evidence of Continued Professional Development (CPD)

Experience:

• Have a good experience of working at a senior level - minimum Board Director level, PA experience ideally to CEO
• Knowledge and ability to deal with staff issues and ensuring they are dealt with in the best and most effective way.
• Ability and experience to to take minutes of meetings and reflect an accurate record.

Other Information

• Reporting to: CEO
• Location: Rainham, Essex
• Hybrid working: Minimum of 3 days in the office
• Salary: £30,000 - £33,000 (dependent on experience)
• Hours: 30hrs per week, 4 days per week

Benefits @ CEME:

Our vision is a world where engineering, technology, design, and manufacturing businesses improve life and wellbeing

• 25 Days Annual Leave plus Bank Holidays
• Aviva Pension Scheme ; 6.5% employer contribution and 1.5%employee contribution
• Westfield Healthcare £250 contribution towards learning and development
• Volunteer Days; 4x paid days per year to volunteer
• Birthday Off
• Duvet Day; 1x day off per year
• Complimentary Coffee 4pm
• Friday Finish Flexible Working
• Up to 3x social events December Holiday; gifted 3x days off between Xmas and New Year

5. HOW TO APPLY:

To apply please provide a supporting statement no longer than 2x A4 pages saying how you meet the selection criteria and your motivation to applying. Provide the names and contact details of two referees (who will only be contacted if you are offered the job) along with your current salary and notice period.

CLOSING DATE: Friday 28 February 2025

With Interviews taking place week commencing Monday 10 March 2025

Starting Date: TBC April 2025

Assistant Director - Communications and Voice

Are you a purpose-driven, senior communicator with leadership experience and a proven track record in policy/external affairs and high-profile media relations?

Can you expertly link strategic communications to business needs and integrate comms with marketing, digital, brand and design?

We have an exciting opportunity for an Assistant Director to lead a newly-integrated Communications and Voice department.

It’s a new role, establishing and leading a talented, multi-disciplinary team in a fast-paced environment.

We’re looking for someone who can build strong relationships, influence decision-makers, and turn strategy into compelling messaging and other content. So, if that’s you – and you’re based within two hours of central London – we’d love to hear from you.

Position:  5963 Assistant Director - Communications & Voice

Location: Home based within 2hrs travel of central London

Hours: Full time 37.5, Monday - Friday 9-5

Contract: Permanent

Salary: £66,961.19 per annum

Closing Date: 23rd February. We reserve the right to close this vacancy early, if enough suitable applications are received. 

Interviews: Thursday 13 and Friday 14 March

The Role

This role can be homebased or hybrid, dependent on proximity to an office. You will need to be based within two hours travel time of central London in order to regularly engage with Parliamentary and other key stakeholders face to face.

As Assistant Director - Communications and Voice, you will be:

• Establishing a newly-integrated team, bringing together colleagues from across the communications and marketing mix

• Leading the team to ensure the charity is a recognised, trusted and nationally prominent voice for victims, and influences required policy reform nationally and locally.

About You

You will need:

• Experience in a senior communications or external affairs role including team leadership, building relationships with Parliamentarians and civil servants, and securing high-profile media coverage

• A proven ability to plan and deliver strategic communications that align with business strategy and result in compelling campaigns and content

• Excellent judgment; a strong track record in reputation and brand management and the ability to integrate external and internal communications with marketing, digital and design

• To be a highly motivated, inspiring leader of people, and a skilled communicator with first-rate writing, editing, and presentation skills.

Please see the attached Job Description and Person Specification for further details once you apply. 

In Return…

Benefits include:

• Flexible and hybrid working options

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays

• £2,800 London weighting (if applicable)

• An extra day off for your birthday

• Pension with 5% employer contribution

• Enhanced sick pay allowances, maternity and paternity payments

• High Street, retail, holiday, entertainment and leisure discounts

• Access to our financial wellbeing hub and salary deducted finance

• Employee assistance programme and wellbeing support

• Ongoing training and support with opportunities for career development and progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. 

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Communications, External Affairs, Marketing, Marketing and Communications, Assistant Director of Communications, Assistant Director of External Affairs, Assistant Director of Marketing, Assistant Director of Marketing and Communications, Communications Manager, External Affairs Manager, Marketing Manager, Marketing and Communications Manager. 

Please note this role is being advertised by NFP People on behalf of our client.           

ILKLEY COMMUNITY ENTERPRISE
OUTSIDE THE BOX

 Assistant Manager (OTB Choices)
c. £30,000 per annum
Full time

 “Coming to Outside the Box is the best part of my week”

We are looking for an Assistant Manager who has the expertise and passion to positively change the lives of people with a learning disability/autism. Working in our Outside the Box services management team, you will help plan, manage and develop our dynamic portfolio of inclusive education, training, creative, health and employment support services. The role is an exciting and rewarding opportunity for a highly-motivated person, with relevant knowledge and experience, who is keen to develop and make an impact within an innovative, growing local charity.

Job Title: Policy & Communications Assistant

Position Type: Permanent/Full time

Reports to: Senior Press and Comms Officer/Senior Policy and Campaigns Officer

Based at: School Food Matters, The Bridge, 7b Parkshot, London TW9 2RD

Working Hours: 9am-5pm (flexible)

Salary: £28,770 

Pension: School Food Matters matches pension contributions at 5% of pensionable earnings

Holiday: 31 days including bank holidays

School Food Matters is closed between Christmas and New Year

________________________________________

Background to School Food Matters

School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.

________________________________________

Job Purpose

• To support the policy and communications work of School Food Matters

________________________________________

Key Tasks

· Work with SFM colleagues and networks to coordinate and support campaign activity

· Attend meetings to support policy and campaign discussions and provide meeting services, including organising agendas, venues, and minutes

· Keep up-to-date with policy and media developments that could benefit or have relevance to SFM

· Identify award opportunities and write applications to gain recognition for our work

· Track the impact of SFM’s communications/campaigns, including in the press and on social media

· Assist with maintaining our database of press contacts and MPs and keep a record of interactions

· Attend programme sessions to capture photos, videos and quotes 

· Design and create communications assets such as presentations and social media content 

· Contribute to policy/campaign briefings, letters to MPs, web content, articles and blogs

· Staying up to date with safeguarding requirements and reporting procedures

· Maintain the ethos of the charity and positively promote our work at all times

· The Policy and Communications Assistant will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!

________________________________________

Person specification

Essential

· Exceptional oral and written communication skills in fluent spoken and written English, for a range of audiences

· A strong attention to detail and the ability to translate complex data and policies into accessible language and engaging stories and communication materials

· Strong administrative and organisational skills, including the ability to work to tight deadlines and prioritise workload

· Experience designing communication assets 

· Confident and competent IT skills across Office suite of programmes

· Ability to work in a team, and seek help when needed

· Ability to work independently with a can-do attitude

· Good time management and the ability to work under pressure and to meet deadlines

· Energy, enthusiasm, creativity and tenacity

Desirable

· Experience of research and analysis, ideally in a policy environment 

· Experience of working for a charity or not for profit organisation

· Experience of working in education

· Knowledge of issues and policy around school food, children’s health and education

· An interest in food education and children’s health

· Digital campaigning and social networking skill

For over 70 years, the Refugee Council has stood as a pillar of support for refugees and asylum seekers, working hard to help them rebuild their lives with dignity and hope. We provide essential services to children, young people, adults, and families seeking asylum. We advocate for their rights, stand up to injustice, and strive to create a society where everyone fleeing danger is met with compassion and opportunity.

We are seeking an Assistant Director of Asylum Services to lead and implement the Refugee Council’s strategy for asylum support services across England. This is a pivotal role that offers the opportunity to shape a new direction, ensuring that our services remain innovative, effective, and responsive to the evolving needs of the people we support.

We are looking for an inspiring leader with deep strategic knowledge of the asylum sector, or of a related field, such as migration, social justice, housing or community services. You will be resilient, compassionate, and driven by a desire to create lasting change.

This is a rare and exciting opportunity to play a transformative role in the asylum and refugee sector at a pivotal moment of change. This role is not without challenges. The asylum landscape is complex and ever-changing, and the road ahead will require strength and determination. You will be supported by a talented and dedicated team with deep rooted knowledge of the asylum and refugee sector. Together, you will make a difference in the lives of those who need it most.

With the Refugee Council’s national reach and reputation, you’ll have the platform to influence and innovate on a large scale, shaping the delivery of critical services for some of the most vulnerable individuals and families in our society. The role offers the chance to not only develop and implement a bold new strategy but also to work collaboratively with a highly experienced and passionate team, driving systemic change and making a tangible impact on the lives of those seeking safety.

At a time when the challenges facing asylum seekers are greater than ever, this is your opportunity to lead meaningful change and ensure that compassion, equity, and opportunity remain at the heart of the UK’s response to those in need.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please contact Tall Roots via their website.