Social Media Assistant Jobs

We are looking to recruit a CEO (Director) to support us in an exciting period of growth. Over the next 5 years, we will double our reach and impact. The CEO (Director) will lead us through this transformative period. 

Since 2011 Disability Africa has developed a model using playschemes as hubs to deliver essential lifesaving services to extremely vulnerable disabled children and to end their exclusion in low-income African communities. Using this model, we have worked with project partners in Kenya, The Gambia, Sierra Leone and Zambia. 680 disabled children have now attended our projects more than 90,000 times since 2011. Now the charity is planning to grow and expand with our 5-year plan (‘DA2029’) to replicate the Disability Africa Model to reach more disabled children across Africa.

By 2029 we will: 
• Start work with at least 4 new partners in Africa (as well as expected growth at our existing projects). 
• Deliver 160,000 attendances by at least 1,500 disabled children in 7 African countries. 
• Grow and reach as many disabled children as possible - we know we can’t do it all by ourselves - so we will engage other international NGOs to adopt our model of inclusion. 

Disability Africa is a four-day week employer.

About the project 

The proposed service Kineara aims to provide is a Community-Based Housing Advice and Support Service for lone parents living in TA (Temporary Accommodation) and to provide a prevented service that advice and support lone parents living in PRS and social rented accommodation, where their tenancies is insecure.

This service will address urgent housing concerns, provide essential advice, and offer tailored, intensive support for those with complex needs. The project will focus on delivering maximum reach through our outreach while maintaining smaller 1:1 caseload for high-needs cases.

About the role 

We are looking for an experienced, motivated and compassionate community -based housing advice and support worker. This role involves conducting community drop- in surgeries which will be delivered across Lambeth Schools, Children’s Centres, Community Groups, GP practices and

Housing Advice Surgeries offering face-to-face housing advice, legal support (where necessary), and signposting to additional service.

You will have experience of working with families and individuals with complex needs. You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change. You will have excellent interpersonal skills, knowledge of housing policies and tenants' rights, experience of delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity and inclusion in all aspects of work. To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively. 

Strong partnerships will be essential to the project’s success. Building on relationships developed through the Homeward consortium, you will work closely with local schools, Lambeth Council, children’s centres, community organisations, and legal advisors to ensure meaningful signposting and wraparound support for families.

The successful candidate will work with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. In this role, you will be working in partnership with community organisations and the council to coordinate tailored support for each client to address their housing issues. The objective of the programme is to provide advice and support to clients who have problems related to their housing and to improve wellbeing and awareness of tenancy rights and housing polices.

About Kineara 

Kineara is a unique community interest company and Charity that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first. 

The successful applicant will work closely with the Support Line Manager and team to deliver support for anyone affected by sarcoma. The post holder will be part of a growing Support Line team and be part of the continued expansion of the service as we grow in exciting new directions in 2025/26. This is an ideal role for someone who wants to expand their knowledge and experience in a role that can make a real impact for people affected by sarcoma and their families.

Information and support for those affected by sarcoma is at the heart of our charitable objectives. Thanks to the amazing generosity and support of the sarcoma community, Sarcoma UK’s profile and influence has grown significantly in the past four years. This has enabled us to grow our Information and Support Services.

Benefits:

• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activites throughout the year
• Interest-free season ticket and bicycle loan

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes.

Duties and key responsibilities 

1. Support and Information

• To deliver the Sarcoma UK Support Line, a confidential telephone and email support and information service for anyone affected by sarcoma. This includes:
  • Providing individual information and support to service users on sarcoma and related issues, by telephone, email and other media as the service develops.
  • Adhering to quality standards, confidentiality, Sarcoma UK policies and the standard operating procedures of the Support Line.
  • Under direction from the Director of Research, Policy and Support and Support Line Manager, contribute to Sarcoma UK’s social and other media as appropriate.
• To provide clinical input to the development of the charity’s information materials including the revision of existing information materials and the development of new information products.
• To provide input to the clinical content of the charity’s website.
• To raise awareness of the charity’s information and support services within the health professional field.
• To contribute sarcoma knowledge and clinical expertise across all the charity’s programmes.

2. Maintain Professional Knowledge

• Keep up to date with treatment and care of sarcoma through research and review of publications, horizon scanning, and attending study days and conferences, and disseminate this information within the charity.
• Adhere to the standards of good practice outlined in the AHP / NMC professional code of conduct, or relevant professional body’s standards.
• Maintain professional registration and compliance with revalidation requirements ensuring ongoing clinical education and professional development.
• Attend mandatory clinical supervision sessions.

3.External Relationships

• To maintain positive relationships with key Sarcoma UK stakeholders including sarcoma patients, family members/carers and support group leaders.
• To develop and maintain contact with sarcoma specialist healthcare professionals, including clinicians, specialist nurses and allied health professionals who have reviewed our information materials.

4. Other

• To support new work within the information and support team. 
• The role will require some travel to meetings and events throughout the UK and occasionally overseas.
• Attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
• Occasional weekend or evening work may also be required and time off in lieu will be given.
• The post holder will be working in a developing environment and will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.

At Get Out More we're looking for a Marketing & Projects Officer to join our friendly team to help us achieve our mission of connecting communities and nature so we can all grow healthier together.

You'll need good experience of project admin, data management and be skilled in marketing as your role will involve promoting and supporting our forest school, wellbeing, training and community engagement programmes. You'll also bring expertise in social media and using analytics to inform future campaigns. 

You will support the delivery of our programmes through the effective promotion andadministration of the organisation and its projects. You will manage our social media,creating engaging content, supporting project marketing, and ensure effective datacollection and management. Key responsibilities will include:

• Implementing marketing strategies to increase awareness and audience engagement
• Ensuring effective delivery of our programmes of work
• Ensuring the efficient collation and management of organisational data to ensureaccurate record-keeping, and effective impact measurement

As a growing social enterprise, based in the beautiful Cliffe Castle Park in Keighley, we're keen to appoint someone who's proactive, has a high level of computer literacy, and is passionate about our purpose. If this sounds like the right opportunity for you, we'd love to hear from you.

£27,500 per annum (pro rata)

Fixed term – 6 months

20 hours per week

Part home/part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated, and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Supporter Engagement Assistant. You will be joining a dedicated team of 11 who provide the highest level of customer service and directly engage with members of the public by responding to enquiries and engaging in conversations.

As the first point of call for both our supporters and members of the public, you will be handling telephone calls, emails, live chat, text, social and even the odd letter.

This role requires you to ‘think with your head’ and ‘act with your heart’ to ensure that the very best experiences are had by those that contact and engage with us. At times these can be difficult conversations with distressing content relating to children, but you will have access to comprehensive support and experienced colleagues.

You will have an aptitude and experience of using a variety of communication methods, and knowledge of databases. You will work collaboratively as part of a team; you’ll be a proactive problem solver with the ability see cases through to a successful resolution.

Our Supporter Care service is available from 9am to 5pm, Monday to Friday.

If you have any questions about this role, please contact Vicky Johnson, our Head of Supporter Care.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Monday 14 April 2025.

Interview date: Week commencing 28 April 2025 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Prospectus are delighted to be working exclusively withour client supporting them with their search for an Assistant Accountant.

The organisation is one of the largest social mobility charities in the UK. They help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools. 

The charity believes that by inspiring young people to explore their ambitions through speaker programmes, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, which can make a profound difference to the lives of young people, their future happiness and prosperity. 

By 2028, the organisation's ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever. The five year strategy is focused on achieving this ambition. 

This role is available on a permanent contract and full-time basis. The salary for this role is £35,300 is also available on a remote working basis.

The Assistant Accountant will oversee a variety of finance tasks including supporting the Head of Finance and Senior Leadership Team (SLT) to oversee the day-to-day finances and sustainability of the charity. You will play a vital role in maintaining accurate financial records, ensuring compliance with financial regulations, and supporting daily financial operations. You will provide key data and insights that aid decision-making, helping the SLT and Head of Finance to optimise financial performance, control costs, and forecast future trends. You will also efficiently handle transactions, reconciliations, and financial reporting.

To be considered for this role, you will be ACCA/CIMA part-qualified or have an equivalent qualification. You will have demonstratable experience working within an accounting function and the ability to develop relationships and work with a variety of different stakeholders. You will have experience using ERP software and Microsoft Office.

Desirably, you will have a background in SME or charity bookkeeping. You will also have experience using Xero, Dext, Approval Max and Salesforce CRM.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

We are reviewing applications for this position on a rolling basis, so please submit your application as soon as possible, to ensure you do not miss out.

Our client is a grant-making charity, established in 2020, with a vision to transform young people’s mental health support in the UK. The charity envisions a world where no young person is defined by their mental illness and where they have access to the right support at the right time.

The organisation invests in services and research that prevent and treat mental illness in young people, with a specific focus on the prevention and early intervention in anxiety and depression for 11–25-year-olds. They are interested in non-clinical approaches and building a stronger evidence base for what is effective. They want evidence to be translated into practice and believe in scaling solutions that are proven.

The charity awards grants of approximately £8 million a year. These grants support youth, mental health, and community charities working on the front line with young people, as well as universities and institutes researching better treatments for mental ill health and advocating for improvements.

Prospectus is delighted to be working with our client as they seek to appoint a permanent Team Executive Assistant to their small team. The position is offered on a full-time basis with 4 days a week in the London office (remainder from home).

The role:

Reporting to the Director, the main purpose of the Team Executive Assistant will be to help this fast-growing organisation run super smoothly. This is a chance to join a charity early in its evolution, to shape an organisation and to be involved in an area you are passionate about.

This will be a key role at the charity in a small team of six people and will be responsible for building and improving efficient administrative processes and procedures which support the Director, Trustees and wider team. This person will lead on efficient diary management for the Director, Head of Grants and Head of Sector Engagement, will oversee the Director’s email inbox, will drive the board papers and committee servicing process by ensuring papers are prepared on time, minutes are taken and actions complete and will coordinate with the company secretary for basic governance actions. This person will also be responsible for operational planning, so the whole team has sight of what is happening and the dependencies between activities.

This role will also ensure a smooth monthly approval and payment process for grants and miscellaneous costs, will carry out basic research into potential grants in addition to preparing biographies and summarising articles. They will coordinate the organisation of a small events calendar, co-ordinating with contributors, suppliers and guests, drafting briefings and guest lists and on the day logistics. Most gatherings take place at the Foundation offices. Finally, this person will be responsible for website updating, creating communicative relationships with the Trustees and Advisory Panel, which includes young people and will maintain clear records on SALESFORCE to capture activity and operational progress. This is very much a lynchpin role which is at the heart of the smooth running of the Trust.

The person:

The successful candidate will have clear and demonstrated Executive Assistant experience where they will have supported a CEO and Senior Management Team in running a business or ideally a charity, trust or foundation perhaps. They will be highly organised and a naturally helpful and communicative person. They will have substantial diary management, events coordination and committee servicing experience in addition to being an effective minute taker, technology (Word, Excel, CRM Databases) confident and a social media savvy operator. Positive, methodical, creative and solutions driven, this person will have experience of creating collaborative and productive relationships with key stakeholders, both internally and externally.

Our client values are straight-forward, trusting, involved and invested in the long-term impact of their work and with an open-minded approach, so this person will identify strongly with these traits and will be at home with like-minded people, bringing ideas to the table whilst being equally excited to be working with people from different backgrounds and points of view. This will be backed up by being intellectually curious, having excellent writing skills, a logical and systematic approach and the ability to multi-task effectively and efficiently.

This role represents a fantastic opportunity to be part of a growing and ambitious charity which is fully committed to its work and the welfare and personal development of its staff.

Main Responsibilities

· Assisting the CEO and the Executive Team Members in the development and delivery of the Society’s many activities and projects to ensure all tasks are being completed within timelines, effectively and to high standards

· Supporting the Conferences and Events Manager in the development and running of an extensive programme of network events and workshops, and the Society’s annual conference

· Promoting the Society and its events on social media platforms including LinkedIn, Bluesky, and X

· Scheduling meetings, organising papers, and some note/minute taking, as required

· Ensuring all actions are recorded and completed following Meetings of the Board of Trustees and standing committee and working group meetings.

· Developing an understanding of the Society’s CRM (Customer Relationship Management) systems and managing related data.

· Ensuring the SRHE website is kept up to date, in liaison with other team members

· Providing quality customer service for members and external contacts

Qualifications, skills and experience

You will need to demonstrate that you possess the following qualifications, skills and experience:

· Demonstrable experience in a team support role or an administrative assistant role

· Excellent organisation and administration skills

· Excellent written and verbal communication skills

· Good numeracy skills

· Excellent knowledge/application of office IT systems (Microsoft Office: Word, Outlook, PowerPoint, and Excel)

· Familiarity with website maintenance and basic website management

· Managing, maintaining and manipulating databases

· Preferred education is to undergraduate level with an interest in higher education provision

The Organisation:

Metra Living are pleased to be exclusively partnering with Robertson Bell in their search for an Accounts Assistant to join their close-knit, dynamic team on a permanent basis. Metra Living, a subsidiary of L&Q Housing Trust, manages a portfolio of over 3,100 private rented sector homes across Greater London. They are committed to providing high-quality rental homes and exceptional customer service, ensuring residents have access to well-maintained properties and responsive support. With a strong focus on simplifying operations and enhancing the living experience for all residents, Metra Living is looking for an organised, diligent accounting professional to support their finance team in delivering accurate and timely financial information.

The role offers a unique opportunity for career progression and exposure to different elements of finance, including AR, AP, and reconciliations. You’ll work closely with the Finance Manager, supporting key processes such as payment runs, invoice processing, and liaising with suppliers and internal teams, all while contributing to the smooth transition as Metra Living continues to evolve and separate from L&Q.

Key duties of the Accounts Assistant include:

• Handling AP duties such as weekly payment runs, processing invoices, and reconciling payments. You will partner with suppliers and work closely with departments to ensure accounts are updated and reconciled promptly.
• AR involvement will be minimal, but you will support the reconciliation process and work with the system for customer account management.
• Performing bank reconciliations, raising purchase orders, and managing both manual and automated processes, including scanning and processing invoices.
• Collaborating with both internal teams and external suppliers to resolve any queries and ensure smooth transactions.
• Ensuring accuracy and compliance with internal procedures as part of a small but collaborative finance team.
• Assisting with additional tasks, including liaising with council tax offices and other third-party departments.

The successful candidate will possess:

• Essential experience in AP processing with the ability to hit the ground running and manage the day-to-day operations with minimal supervision.
• Basic accounting knowledge and experience with systems like Excel; ability to reconcile accounts and work with formulas.
• Desirable experience with Yardi or similar systems would be a bonus.
• Excellent interpersonal skills – you will be interacting with suppliers, internal departments, and stakeholders, so the ability to build and maintain relationships is key.
• A proactive attitude with the ability to work independently and manage workload during fluctuating periods.
• A background in real estate, housing, or the commercial sector would be beneficial, though not essential.

Company Benefits

• Flexible working – staff have the flexibility to work their contracted hours around the core hours of 9am – 5pm and can make flexible working requests that will be assessed on a case-by-case basis.
• Annual leave - 28 days annual leave each year plus bank holidays. This increases to 31 days after three years of service.
• Hybrid working – the role is based in East London, going into the offices once or twice per week.

Logistics

• Salary: £30,000 per annum.
• Location: East London (with flexible working options).

Metra Living is a growing and dynamic organisation. With their focus on transition and continued development within the private rented sector, this is an excellent opportunity for someone who thrives in a fast-paced environment and is looking to expand their career in finance.

This all-round fundraising role will support a range of income-generating activities, working closely with the Head of Engagement to ensure the events programme and our challenge events programme expands and grows from strength to strength. 

The successful applicant will be proactive, enthusiastic and organised and is someone who thrives in busy environments and is passionate about engaging supporters. They will have experience in charity fundraising and challenge events, have great organisational skills and strong communication skills. 

Please read our full Recruitment Pack which contains full details and person specification. We do require a covering letter and a CV to consider your application.

Justlife’s Vision

Making people's experience of temporary accommodation be short, safe and healthy.

About this role

We are looking for a motivated individual with an understanding of homelessness to fulfil this exciting role gathering people, exploring challenges and considering solutions related to temporary accommodation (TA).  The role will be responsible for pioneering, supporting and facilitating the delivery of a number of Temporary Accommodation Action Groups (TAAGs), primarily in the North West, that feed into national discussions and policy recommendations through Justlife’s campaigning work. Could this be you?

You will be comfortable leading cross-sector meetings and navigating conflicting priorities to move towards change. You will also be enthusiastic to represent an organisation which puts people with lived experience at the heart of everything they do. You will be a self-starter with great communications skills and a dedication to supporting people with current or lived experience to engage in the change making process.

We currently run TAAGs in London, Bristol, Brighton and across Sussex but this work is new to the North West. You will need to be a strong networker with lots of initiative. You will be able to sell the benefits of TAAGs to participants, and with the persistence to see through the establishment of these groups. The role requires a flexible, pro-active and open approach to work, working within Justlife’s values - People before Programmes, Collaboration before Competition and Innovation before Institutions.

We strongly believe in the power of collaborative working, and you will be joining a small team of network development workers working across the country. We are currently growing this team in order to not just increase the amount of network work we can do, but also with the aim of offering more support, share best practice and help make this change happen on a wider scale.

This role will be based out of our Manchester office (minimum 2 days per week in office) but will also require regular travel, including some national travel and occasional overnight stays.

Why do we exist

Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.

How do we operate?

Our values guide our work and are very important to us:

• Collaboration before competition
• People before programmes
• Innovation before Institutions

What do we do?

Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.

We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.

Why work for us?

Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Perks of working at Justlife

• Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
• Additional 5 days annual leave purchase scheme through salary sacrifice
• Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
• Cycle to work scheme
• 2 Volunteering days per year

Employment Terms and Conditions

Job Title: Network Development Worker

Hours: Full time, but open to part-time hours for the right candidate

Contract Type/Term: Permanent

Normal hrs. to be worked: Monday-Friday 9am-5pm

Location: Manchester - minimum 2 days per week in the office. This role will also require regular travel, including some national travel and occasional overnight stays.

Salary: £29,894

Closing date for applications: Midnight on Wednesday 23rd April.

Application Process
To apply, please upload a covering letter addressing how you meet the person specification, together with an up to date CV.

In-person interviews are planned to take place in Manchester on either Wednesday 30th April or Thursday 1st May.

You will receive an automated email receipt of your submitted forms. If you do not hear from us by the end of Friday 26th April, please assume your application has been unsuccessful on this occasion. Unfortunately we are unable to provide feedback on unsuccessful shortlisting.

Job Summary

The Justlife Network Development Worker will have a desire to see systemic change for individuals and families experiencing temporary accommodation (TA) across the north and a commitment to doing so with the voice of lived experience at its heart. The TA situation across the country is acute and it is increasingly being recognised as the central issue of the housing crisis.

This role will involve working in partnership with local authorities, charities, accommodation providers and people who live in TA or have lived experience, to support and run a number of Temporary Accommodation Action Groups (TAAGs). While Justlife works in Manchester and has some existing work to build upon in Manchester, this role will be pro-actively involved in starting a TAAG in Manchester, as well as in other locations in the North-West. This role may also support and facilitate some or all the work of the Bristol TAAG. Over the contract period, the post holder will support TAAGs to test proposed solutions to local challenges of TA, continuity plan beyond Justlife’s support, and gather impact learning.

This will include coming alongside local organisations working with people in TA, building their connections and capacity to bring about change in the sector. The role will convene regular steering group meetings bringing partners together to share learning across the TAAGs and enabling the them to feed into national discussions and policy recommendations through Justlife’s campaigning work including the Households in Temporary Accommodation All Party Parliamentary Group (APPG) and our Alliance.

The role will amplify the voices of those with lived experience of TA connecting them with others and enabling them to advocate, lobby and influence for meaningful change, positively impacting the circumstances of those living in TA, both in the areas where running TAAGs and nationally. This will be carried out working alongside existing lived experience forums providing a safe method of engagement, to actively promote the involvement of those with lived experience.

The role will gather good practice examples from the groups and the wider TA sector, monitor and evaluate the groups, report on their effectiveness and support continued learning within Justlife. Working alongside the wider Justlife team the role will consider solutions to the issues faced in TA that can be tested by Justlife or partner organisations.

This post is a fixed term contract, however Justlife is committed to the continued development of this work beyond June 2026, resource dependent.

The role will include:

• Work within the network and TAAGs team to support the existing work of TAAGs, including possibly taking on a leadership/facilitation role in Bristol.
• Explore the possibility for new TAAGs across the North West and get new TAAG groups started.
• Supporting TAAGs to work with existing lived experience forums locally in order to ensure effective and safe lived experience engagement in the TAAGs.
• Developing learning around TA and building potential solutions through issues raised.

Responsible to: Head of Research, Policy & Communications

Responsible for: No direct reports

Role Description

Key Responsibilities

• Working in partnership with local authorities, charities, accommodation providers and people who live in TA or have lived experience of TA, to support and facilitate a number of TAAGs to thrive and achieve their aims.
• Supporting TAAGs to work alongside existing lived experience forums in order to ensure effective and safe lived experience engagement
• Convening and supporting regular steering group meetings bringing partners together to share learning across the TAAGs and enabling the TAAGs to feed into national discussions and policy recommendations through Justlife’s campaigning work including the Households in Temporary Accommodation All Party Parliamentary Group (APPG) and our Alliance.
• Proactively engaging with local organisations working with people in TA, strengthening their voice, building their connections and capacity to bring about change in the sector.
• Gathering good practice models and developing potential solutions with partners to issues relating to TA that can be tested by Justlife frontline services and partner organisations.
• Being part of Justlife’s Research, Policy & Communications team, attending weekly virtual team meetings, contributing to reports, presentations and communications to share learning.
• Contribute to the TAAGs team to support other Network Development Workers and share learning and best practice.
• Being part of and contributing to the Justlife team, attending meetings as appropriate and to be involved in appropriate staff development and training and be committed to team events

This hybrid role will be based in Manchester, where we would ask you to work out of Justlife offices at least two days a week. It will require regular travel, including some national travel and occasional overnight stays.

This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.

Person Specification

Experience & Knowledge

• Experience of engaging with a wide variety of stakeholders in a variety of environments and across sectors
• Experience of working in multi-disciplinary environments where competing priorities are represented
• Experience of working/volunteering with, or research involving, people facing multiple disadvantage (such as those experiencing homelessness)
• Desirable: Experience of initiating networked approaches to working or pioneering innovative work that works in partnership with diverse stakeholder groups.
• Understanding of systems thinking approaches, including systems mapping and stakeholder analysis
• Understanding of co-production and other user lived experience engagement models

Skills

• Excellent interpersonal skills with the ability to build relationships, influence and communicate effectively with a range of people
• Ability to Interpret and analyse data to make convincing arguments and capture people’s interest
• Group Facilitation skills
• IT skills (Office suite, online cloud-based tools)
• Flexibility, adaptability and an ability to think creatively
• Excellent communication skills, verbally and written, including ability to write content and engage in social media

Personal attributes

• A strong commitment to drive change for people living in TA
• Commitment to diversity and anti-oppressive practice in all areas of work
• Self-motivation, able to prioritise workload and operate without close guidance from a manager
• Willingness to travel across North-West and, from time to time, further afield.
• Commitment to the values of Justlife:
  • Collaboration before competition
  • People before programmes
  • Innovation before Institution

Assistant Head of Fundraising (Data, Insight and Supporter Experience)

Salary£55,475.00 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Assistant Head of Fundraising (Data, Insight and Supporter Experience)

Location: London/Hybrid

Salary: £55,475.00 per annum

Weekly Hours: 35

Reference: YMC1091224

YMCA England & Wales is looking for an Assistant Head of Fundraising to help lead our driven and dedicated Database Insight and Supporter Experience team. If you are passionate about making a difference in young people's lives and have an already outstanding career in fundraising operations, then this could be the opportunity for you. We are looking for someone who can design and implement new ways of working which will enable us to continue to grow. Collaboration will be essential so communication skills, a supportive approach, and an ability to think creatively are crucial.

About Us

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

Fundraising at YMCA England & Wales has three pillars:

Fundraising for distribution through initiatives such as our RoomSponsor programme and national partnerships

Fundraise to support YMCAs and fund our policy, campaign and research work, which changes the lives of young people

Help YMCAs fundraise themselves by providing assets, propositions, and advice for local YMCA fundraisers – we believe there is an exciting opportunity to support with data and insight that requires development.

What you’ll do

As Assistant Head of Fundraising (DISE), you will provide strategic leadership to a multidisciplinary team, overseeing Database Management, Analysis and Insight, and ensuring excellent Supporter Experience, you will develop and implement team strategies that align with the charity’s fundraising and supporter engagement goals, ensuring collaboration, accountability, and continuous improvement.

You will drive exceptional supporter care, ensuring donor interactions are managed professionally and empathetically. By implementing engagement strategies and monitoring supporter satisfaction, you will foster long-term relationships and enhance the overall supporter experience.

Overseeing the Raiser’s Edge NXT platform, you will ensure data accuracy, compliance with UKGDPR and PECR regulations, and integration with third-party platforms. You will optimise database processes, including income reconciliation, Gift Aid processing, and supporter segmentation, ensuring the efficient extraction of appeal and marketing data.

With a focus on data analytics, you will oversee the development of dashboards, KPI reports, and predictive models to drive decision-making. Your insights will support fundraising strategy, campaign performance analysis, and the adoption of data-driven approaches across the organisation.

Additionally, you will manage supplier relationships, ensure compliance with fundraising regulations, and develop risk management policies, collaborating closely with internal teams to support operational excellence.

Who We’re Looking For

We are seeking a driven, creative, and inspirational leader from the Charity Sector. You’ll have led teams within supporter care, database management or fundraising operations. You are a natural at building relationships. You are someone who understands and respects YMCA’s heritage, mission, vision, and overall strategies.

This role reports to the Head of Fundraising and works closely within a vibrant team as well as across the whole of YMCA England & Wales. You will have experience of managing multiple internal and external relationships, and work closely with the Assistant Heads of Fundraising responsible for Public Fundraising and Strategic Partnership.

You are a tech-savvy individual who can streamline workflows and develop tools like the Power Automate for automation, Power BI for data visualization, and AI for advanced data insights.

And you are a champion of learning and growth, you foster a positive decision-making process while encouraging team collaboration and engagement.

If this sounds like you and you are ready to join us on our journey we would love to hear from you!

Please apply today with cv and cover letter and help us continue to build a better future for young people across England & Wales.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Permanent and Fixed term (9 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for two Events and Community Coordinators to join our Events and Community Team, one permanent role and a second fixed term contract for 9 months covering a secondment. We are a results-driven team focused on maximising opportunities, reaching ambitious goals, and delivering an outstanding experience for our supporters

Our team raise funds through a range of activities including:

· our own events (e.g. March for Men)

· virtual products (e.g. The Month Series)

· third party events (e.g. London Marathon)

· Golf Days

· helping community fundraisers who organise their own activity

You’ll be our first point of contact for our fundraisers. You'll provide admin and support through telephone, email, and social media channels. You’ll build and manage relationships with existing and new supporters. From registration to the end of their supporter journey you'll help motivate during challenges, offer fundraising advice and ensure thanks at the end of a first-class experience.

Whilst each Coordinator has a primary area of responsibility across different types of events, you’ll also work across teams to support where needed during busy periods of activity.

You’ll also work with our Communications teams. This supports the planning and delivery of our activity. You'll help engage with our digital adverts and identify compelling supporter stories. This helps to raise the profile of our fundraising products, as well as prostate cancer and Prostate Cancer UK.

What we want from you

You’ll have the drive and eagerness to provide crucial support to our sector-leading programme of events which generated over £11.5m of gross income in 2024-25. This is a fantastic opportunity for someone early in their fundraising career to grow, develop and gain valuable skills and experience in a fundraising role within a progressive and innovative organisation. You’ll be part of a passionate and high energy team working hard to create a world where no man dies from prostate cancer.

You’ll make a positive and valuable contribution to the success of the Events and Community Fundraising team through excellent communication skills and being proactive in supporting our event participants. You’ll have a strong eye for detail, customer-centric mindset and will be able to prioritise a busy workload to ensure we are able to consistently deliver excellent supporter care. You’ll be self-motivated, well organised and have a ‘can-do’ approach to the role.

Please indicate in your application if you would be interested in both roles or if you have a preference over permanent or fixed term.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 6th April 2025. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 14th April 2025.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work. 

Location: Ground Floor Shop Premises, 22/24 Parkway Camden Town, London, NW1 7AA

Hours: 40, five days over a seven-day rota

About the role

We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness. 

As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression. 

About you

To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector.  You will be committed to Crisis’s values and mission to end homelessness. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working 

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 8 April 2025 at 23:55

Interviews will take place w/c 21 April 2025

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success.  We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team, to discuss how we can help.