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Grade: 4
Position type: Full-time permanent, 37.5 hours per week. Occasional travel away from home. Flexible working, part-time and job share considered
Responsible to: Head of HR
Interdependencies: Community Volunteer Engagement Officer, Deployments Manager
Direct reports: Matrix management of People Assistant
Location: ShelterBox HQ, Truro or remote working (within the UK only) with quarterly trips to HQ
Role purpose:
ShelterBox could not run without our incredible volunteer base. We have a network of over 200 volunteers who do everything from raising awareness of ShelterBox in the UK to delivering aid to multiple regions globally.
This role is about providing the vital infrastructure and strategic direction that ensures all our volunteers have a great experience with us and feel part of the ShelterBox family. It’s also about ensuring we are making the most of the amazing skills, networks, and experience that our volunteers bring to the table.
This role will also directly manage our ShelterBox Response Team volunteers, a group of dedicated and highly skilled individuals who support our teams on deployments overseas. You will ensure they are supported and managed effectively and remain engaged with our mission and values.
The successful candidate will lead people across the organisation to ensure everyone who works with volunteers is fully supported and confident to do so. The role will challenge and stretch us to consider how to do better, offer more, and work differently to increase levels of involvement.
Who are we looking for?
ShelterBox is seeking a passionate volunteer manager with experience of working strategically and with multiple stakeholders. You will have the ability to bring out the best in people. You will be able to inspire others and bring about sustainable change in both short- and long-term objectives.
You will have a working knowledge and understanding of great volunteer management both in the UK and globally and be able to support managers and colleagues to manage their volunteers well.
Duties will include but not be limited to:
· Manage and support the volunteer ShelterBox Response Team (SRT) members
· Working with colleagues in the International Programmes and Learning & Development Teams, ensure SRT volunteers are ready to deploy when needed, including being up to date with training requirements
· Review, develop and implement the SRT strategy and ensure it supports engagement strategies and develop new approaches to maintain and build SRT communication and relationships - including but not limited to webinars, SRT working group.
· Work with the organisation to plan the recruitment, selection and retention of the volunteer workforce
· Giving leadership and strategic direction to ShelterBox volunteering across the organisation, with responsibility for ensuring good practice.
· Reviewing, developing, and implementing an organisation-wide volunteering strategy.
· Promoting and enabling a positive culture of engagement that values the work of ShelterBox volunteers working alongside staff and those volunteers that work with our teams overseas.
· Ensuring that all volunteering opportunities are understood and respected within ShelterBox.
· Working closely with staff across the organisation to ensure consistency of advice, guidance and support provided to all volunteers.
· Working closely with colleagues to support in development of appropriate communications, engagement materials and resources to support the volunteer network.
· Provide accessible and timely professional guidance to staff working alongside volunteers across the organisation, especially volunteer managers, in line with policies and procedures.
· Overseeing the volunteering budget; adhering to the correct procedures and cash flow is managed effectively.
· Work with the International Fundraising Team to support international volunteers and Global Ambassadors.
· Conduct an annual volunteer survey with all volunteers, analyse results and plan interventions and implement improvements according to the data.
· Provide reports to the People and Risk Committee to assure that the experience of volunteers is consistently of a high quality.
· Maintain and strengthen the Investors in Volunteer commitment and work through recommendations following our assessment.
· Chair the Volunteer Manager’s Forum.
· Support the regional networks for all volunteers creating opportunities for meeting in person, peer support and learning.
· Developing and reviewing organisational volunteer policies and procedures and ensuring they are fit for purpose.
· Work with the EDI working group to implement EDI recommendations for the volunteer network.
· Work as part of the Safeguarding Working Group to ensure safeguarding policies and practices are reflected for all volunteer roles.
· Be part of the Crisis Management Working Group
· Work in partnership with the Learning & Development Team and Volunteer Managers and the NCVO network to develop engaging training opportunities for volunteers.
· Support the delivery of the Global Induction to the volunteer network.
· Manage volunteer complaints and concerns appropriately and in a timely manner through the Resolving Differences policy.
· Manage the work experience offer for the organisation.
Other responsibilities
· Any other duties as required which are deemed appropriate to the level and grade of the post.
The client requests no contact from agencies or media sales.
Sister Circle are a women-led charity based in London, we work with women from diverse backgrounds, living with complex situations and who at highest risk of poor healthcare.Whatever a woman’s circumstances, we walk alongside her as an individual, building trusting relationships that enable women to thrive mentally, physically and socially.
Our support for women: Maternity Mates: one-to-one continuity of care support during pregnancy, labour and birth and postnatally by a trained local volunteer who may share experiences and speak up to 15 languages between them. Her Health: One to advocacy in two languages for women who have experienced gender-based violence, female genital cutting. Healing Conversations: one to one trauma counselling in five languages and baby loss peer support.
Sister Circle is looking for a Project Manager who is committed to tackling one of the most pressing challenges in women’s health today—improving equity and justice for underserved communities of women.
The Role
As our Project Manager, you will lead our Maternity Mates team and key relationships with NHS and Public Health stakeholders and local partners. You will ensure the Maternity Mates programme is integrated into the wider maternity care system, ensuring our beneficiaries receive holistic, joined-up support; improving experiences for pregnant women, often impacted by socioeconomic, linguistic, and cultural challenges.
Key Competencies
Project and Performance Management: Ability to successfully project manage a complex project within time, budget, and quality specifications while meeting key performance indicators (KPIs).
Stakeholder Collaboration: Ability to identify opportunities with strategic partners, and strengthen referral and support pathways.
Problem-Solving and Service Development: Ability to identify and refine solutions that remove barriers to support for beneficiaries.
Analytical Thinking: Analyse current and new data generated from the programme, interpreting findings to drive programme improvements, advocate for better care and demonstrate impact to stakeholders.
We are looking for someone who is:
Experienced in NHS project management or programme delivery within the charitable sector.
Thrives on collaboration and innovation and brings strong leadership experience.
Has a proven track record of developing strategies that bring about real, measurable change.
Highly organised with an ability to work too tight and often changing timescales.
Able to work to tight and often changing timescales.
Application Instructions
We would like you to complete and submit the following:
• CV (Max 2 pages)
• A Covering Letter letting us know why you would like to work with us and in this role, how your work and experience meet the essential and desirable requirements for this role.
Applications without a covering letter and received after the deadline will not be considered.
Closing date: Friday 4th April 2025 at midday.
In person interviews will be held on the 14th April 2025.
This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.
The client requests no contact from agencies or media sales.
Full time, 35 hours per week
Permanent
Salary, Grade DL £45,581.89 per annum
Location: 30 Euston Square (hybrid minimum 2 days per week in the office)
Closing date: 23:59 on Sunday 06 April 2025
Interview date: TBC
The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom with over 55,000 members. Our mission is to encourage, foster and maintain the highest possible standards in general practice.
We are looking for a dedicated, enthusiastic, and dynamic individual to join the College’s Research and Innovation team. Are you an excellent problem solver, naturally curious and a skilled analyst and/or researcher? Do you want to help inform the solutions to the challenges facing general practice and our NHS? You will have strong data analysis and visualisation skills, attention to detail and experience of using analysis software (such as Excel, Power BI and R) and ability to draw out meaningful and accessible insights to inform policy and practice.
General practice is the largest branch of the medical profession, and the bedrock of the health service, providing more than a million patient consultations every day. The Policy, Research and Campaigns team is an ambitious and influential team working to understand the challenges facing general practice, to develop policy and practical solutions to these, and influence government at the highest levels to deliver positive change for our members and the health service.
The Senior Research Analyst is responsible for ensuring RCGP’s policy and external affairs activity is supported by strong and credible data and evidence. This will include working with a range of teams and partners, undertaking primary and secondary research and analysis, and commissioning and managing external research suppliers.
If you are a driven, collaborative problem-solver, with strong analytical skills, a demonstrable understanding of research methods, excellent written and verbal communication skills, with an eye for detail, and you are looking for a varied role where you will quickly be able to offer real value and impact, then this is the role for you.
The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and a supportive environment where you can do your best work.
Please download the Candidate Pack to view the full job description. To apply, please kindly complete the application form.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
~ Building a sustainable future for general practice ~
The client requests no contact from agencies or media sales.