Social Care Jobs

Head of Relationships – North

£60,000 - £80,000 per Annum

Location; Hybrid with travel as and when required for the role to meet commissioners and visit services.

United Response are not just a social care provider – We are a charity dedicated to championing the rights of people who have learning disabilities, Autism and complex needs to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries.

Key Purpose of the role

As a Head of Relationships, you will Build and maintain the relationship with target local authorities, making sure we understand what local authorities need and want and grow our income and increase the provision of our services.

The role will be to ensure that exceptional business relationships are developed with our commissioners guaranteeing the long term sustainability of the contracts. You will be the subject matter expert for your assigned commissioner and Local Authority and negotiate new business outside of the frameworks and tenders. While assessing service delivery against contracts and provide feedback on any gaps in operations, you will convey any necessary changes with the commissioners.

Who you are

To be successful, you will have senior level experience of being a Relationship/Account Manager for Local Authorities, Commissioners or Multi-Million corporate clients. With credibility in building relationships with public sector funders/commissioners you will have significant experience of negotiation and able to apply different techniques to varying situations. You will have leadership and motivational experience with a multicultural staff team with the ability to create a high performance environment, for all our contracts while setting and monitoring measures that reflect the corporate objectives and customer goals.

Please refer to the full Job description and person specification attached

Who is United Response?

United Response is a leading national charity. We were founded in 1973 with just one service in West Sussex. We now support around 2,000 people, work in 400 locations across England and Wales and employ more than 3,500 staff. In our work we aim to be CREATIVE, STRONG, HONEST, RESPONSIVE and UNITED.

United Responses’ culture of inclusion, focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.

United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident employer, providing support to applicants with mental and or physical disabilities.

We reserve the right to close this advert before the closing date - therefore dont delay, submit your application today!!

• £6,079 per year (based on a full-time salary of £30,396)
• 7.5 hours per week
• Fixed-term contract until June 2026
• SEL Mind office (to be agreed), with travel across all SEL Mind boroughs

The Benefits Service within SEL Mind supports people with mental health problems to navigate the benefits system and challenge unfair decisions. The service currently operates across Bromley, Lewisham and Greenwich, delivered in partnership with local NHS. It includes dedicated welfare benefits specialists who provide casework support, and a cross-area team of volunteers who assist with form filling and assessments for health and disability benefits.

We are looking for a part-time Advice Projects Coordinator to support a new advice clinic to help people with mental health problems complete complex forms for health and disability benefits. We are looking for someone with experience of providing help with health and disability benefits, excellent organisational skills, and the ability to support and motivate a passionate team of volunteers.

This role will involve:

• Supporting clients to fill out health and disability benefits forms to a high standard
• Coordinating appointment bookings and a volunteer rota
• Helping clients access wider advice and support services
• Providing ad hoc support and guidance for volunteers

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Monday 29th July (11:59pm)

Likely interview date: Monday 12th August

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

We are recruiting for a Children’s Support Worker who will be working closely with children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.

A key requirement is to provide personal one to one and group support to children and young people to ensure they are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate activities.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Job Title: Money & Energy Adviser

Reports to: Money & Energy Advice Service Lead

Location: Based at home/preferred place of work, with travel across the region as required

Hours: 37.5 (full time) or 17.5 hours (part time) Monday to Friday. Hours to be agreed with successful candidate. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post

Contract: Full or Part-time, fixed term contract, ending 31 March 2026

Salary: Two jobs (1) 35 hpw £27,000 pa (2) 17.5 hpw £13,500 pa pro rata

(plus expenses, pension, and generous annual leave)

To deliver money and energy advice service for kidney patients struggling with their energy and water bills and other costs of living challenges. You will provide subject matter expert support within our Patient Support Services team, and will work closely with our Patient Support & Advocacy Officers to develop and grow this service in your area.

Summary
To raise awareness of the service and build strong relationships with kidney patients, professionals, and other kidney stakeholder groups in your defined geographic region.

Key responsibilities
• With support, establish the Kidney Care UK Money & Energy Advice Service in the region for patients and carers at risk of fuel poverty to access independent support on money and energy matters
• Responsible for the day-to-day delivery of the Money & Energy Advice Service across the region, effectively managing an ongoing caseload
• Provide practical advice to patients, assessing their needs and identifying sources of support to resolve financial, practical and psychosocial challenges.

• Activities will include creating budget plans, completing income maximisation checks and benefit claims, carrying out switching exercises and Home Energy Surveys (this is not an exclusive list of tasks)
• Responsible for identifying cases where FSA approved advice is required, and supporting patients in the referral of their case to our approved partner organisation or other appropriate regional/national services

• Act as a gateway to local information and access to:

• Kidney Care UK Patient Grants service, raising awareness of the service and supporting applications
• Kidney Care UK Patient Support & Advocacy Service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
• Kidney Care UK Counselling Service and other appropriate services to meet patients’ emotional and physiological needs

• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and facility effective reporting to Kidney Care UK and our funders
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst kidney patients, their families, carers and professionals across the region
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you

Community Connector

Salary: £23,625.00 pa* (full time) *inclusive of outer London weighting

Hours : 37 hours pw

Contract: Permanent

Location: Slough (Flexible working arrangements considered, including Hybrid working between home base and community locations in Slough)

Mind in Berkshire is expanding our Community Connectors Team within East Berkshire.  A key role within a multi-agency team,  our Community Connectors will build relationships and support patients to access a wide range of community services and resources including social care, housing, family, debt and employment counselling that support maintaining good health and wellbeing.

Who we are

Mind in Berkshire works to support and represent people with mental health illnesses living across East Berkshire. We tackle stigma and discrimination head-on. We support our service-users to live safe, purposeful and fulfilled lives in our communities. We believe in their recovery and are hopeful about their future. Working together with National Mind we will not give up until everyone in our community gets the respect and help that they need.

Do you have the following key skills for this role?

· empathic and active listening skills

· experience in supporting people with their mental health and wellbeing

· strong networking and team skills

· good organisational and planning ability

· a positive approach towards finding solutions

These role provides a real opportunity to develop your skills in working with people, in the mental health charity sector.  You’ll be part of a supportive and dedicated multi-partnership team and have the opportunity to see your work bring about positive change.

As this role is based in the community with travel between several locations, you’ll need access to a vehicle for use during work hours. Alternative transport arrangements will be considered.

See job description for more details and a description of our benefits.

How to apply

Please send your CV and application form.

We will be assessing applications and interviewing on a rolling basis and we reserve the right to close the advert early if we fill the post. If you’re interested please apply early.

Buckinghamshire Mind is an Equal Opportunities and inclusive employer. We welcome applications from all sections of the community. If you meet all the essential criteria we welcome your application as training and development can be provided to give you further skills. Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check. 

Job reference: 000114

Salary: £47,163-£51,879 + £3,285 London Weighting if appl.

Department: Social Entrepreneur Support

Location: Hybrid - linked to one of our offices in London, Birmingham or based in NI, Scotland or Wales

About UnLtd

UnLtd is the leading provider of support to social entrepreneurs in the UK and offers the largest such network in the world. Our mission is to find social entrepreneurs with bold solutions to today’s challenges. Through funding and support, we help them to realise their potential and creating lasting change.

UnLtd values diversity and is committed to inclusion and understanding intersectionality. These are more than just buzz words for us; they are principles guiding how we build our teams, support leaders and empower social entrepreneurs. We want to create an organisation that’s the right fit for everyone we work with.

To support an inclusive environment where employees feel empowered to share their lived experiences and ideas, we have embedded an equity and inclusion group within UnLtd, giving us a wide range of different perspectives in our work to help us see what is most needed in society. We are particularly keen to hear from those who identify as Black, Asian or minority ethnic, LGBTQIA, people who are disabled, those with learning differences, those with caring responsibilities, from a less advantaged socioeconomic background as well as any other under-represented group in our workforce.

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About the role

We have a talented Social Entrepreneur Support team who find, fund and support our award winners across the UK. They help our award winners with everything from managing their cash flow, developing business plans, evidencing social impact, raising investment, to helping them find expert mentors in specialist fields.

Guided by our dual goals to fund for impact and deliver market leading support, we will support our Social Entrepreneurs across the UK to create impact and change. This role will work in collaboration across the organisation to ensure we deliver, improve and develop our find, fund and support offer. This role will encourage and lead the SE Support team across England to seek a diverse pipeline and deliver equitable awards and support, by working alongside social entrepreneurs and by making data informed decisions. You will play a major role in deepening our capability and expertise within our awards delivery. This will include the development of internal knowledge and awareness, increasing visibility and reputation across the sector, and support the development of partnerships to enable us to deliver on our strategic goals. 

Please see the Job Description for more information.

Interested? Here’s how to apply

We need to know a bit about you, your experience and what you can bring to UnLtd.

You can submit a CV + supporting statement (up to 2 pages). We’d love you to tell us: 

• About you – your skills, experience and personal qualities; 
• Why you’re interested in the role and what you hope to get out of it.

The main thing is you can demonstrate you have skills and experience (Lived or learned) that relate to what we have said we are looking for.

We particularly welcome applications from people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA and from different socio-economic and educational backgrounds.

• Application Closing Date: Midnight on 17th July
• First round of interviews: Thurs 8th August
• Final interviews: Tues 20th August

UnLtd is committed to offering employment opportunities for people with criminal convictions. As a result, we will only ask you about any criminal convictions at initial offer stage. Your information will be treated fairly and confidentially and will not automatically exclude you from the role that you have applied for.

During Covid-19, our staff have been working remotely, some staff are returning to the office in a phased, optional approach. We continue to seek to accommodate remote working.

Find out more about our generous range of employment benefits on our website.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.

Family Action are delighted to offer this opportunity within the Sheffield Neurodiverse Family Support Service (previously Sheffield ADHD Project).

This is an exciting time to join Family Action to help shape services via a newly created role. The post seeks to find innovative ways of supporting parents/carers and professionals faced with the day-to-day challenges of supporting children and young people with neurodiversity in Sheffield.

Your impact

This is an opportunity for the right person to make a real difference in the lives of children and young people and their families. The details of the role will be shaped by the post holder in collaboration with parents/carers and other stakeholders and will vary according to the needs of the local area.

Your responsibilities will include: 

• Working directly with parents/carers to help shape service- coproduction
• Leading on the recruitment and training of parent/carer volunteers
• Leading the organisation of drop-in sessions for early support
• Leading on marketing and communication through webpage development, marketing materials and social media, ensuring information is coproduced and meets the needs of families/professionals in Sheffield.

Your skills

You will hold a recognised professional qualification (degree or NVQ 4) in social work or social care, health or education. We are particularly interested to hear from applicants who have lived experience of SEND and/or experience of working with families with SEND in an educational environment, local authority, voluntary organisation.

An ability to work collaboratively with families in an inclusive way is essential to this post.

This is an opportunity for the right person to make a real difference by providing the families of Sheffield with advice, support and information to help them to achieve positive outcomes.

What will we offer you?

You will join a positive team passionate about delivering high quality innovative services

with a strong commitment to continuous learning and development. You will be supported to develop your knowledge and skills with the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core. You will be offered regular individual supervision and trauma informed group consultation together with your team. Family Action offers a generous pension scheme and leave entitlements.

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills, then we look forward to hearing from you. 

Lead Music Therapist

Coram Parenting and Creative Therapy Service

Contract: Permanent, 28-35 hours days per week, 4-5 days per week

Location: Coram campus, London

Coram Parenting and Creative Therapy Service offers art, music and drama therapy, therapeutic parenting, clinical psychology and family therapy to children and families at our dedicated creative therapies centre and in schools.  We work primarily with adoptive and connected carer families, and children who have low level mental health difficulties.  We are a trauma-informed service and have specialist expertise in neuro-diversity and children with special education needs. The well-established team has a strong track record in therapeutic interventions, including music therapy, art therapy and narrative therapy based multi-family groups for younger children who are adopted or with a Special Guardianship Order.  We have a purpose built therapy building and have recently built a music studio for our adolescent work.  We work within very diverse communities and we consciously challenge ourselves and our practice, seeking at all times to be inclusive and anti-racist. We welcome applications from therapists who come from global majority communities.

About the role

We are seeking an experienced HCPC qualified Music Therapist to provide leadership, supervision and management of music therapists and other creative therapists in the service.  You will carry out therapeutic multi-disciplinary assessments and music therapy interventions with adopted and Special Guardianship Order families.  This work involves trauma informed approaches, family work and life story work.  The team is led by a Clinical Psychologist and provides creative, relational, and evidence based approaches, collaborating with wider networks and reaching schools and communities to inform child centred and trauma informed practice. The post holder will receive supervision by a highly qualified Music therapist, and be line managed by a Clinical Psychologist.   The post offers a unique opportunity to work alongside skilled creative and family therapists. We seek to empower children and families using strengths based narratives, as well as accepting vulnerability and seeking opportunity for connection, strengthening resilience and support. 

The successful candidate will be experienced at working with managing and supervising therapists, developmental trauma, and child and family work and operates with initiative and responsiveness in a dynamic professional environment.   A background in CAMHS and/or a social care services would be desirable, with a good understanding of safeguarding planning and managing highly emotive situations. Experience of running multi-family groups would be an advantage. This role requires a supportive professional, a team player, who enjoys working in a diverse, respectful and challenging team.

Closing date: 15th July  2024   23.59pm           Interviews:  Week Commencing 29th July 2024

Main purpose of the post: 

• Working as part of a supportive and skilled team, you will be required to share in leading and further develop the GYM youth work service across Coventry and the surrounding area.

• You will spend a large proportion of your time working directly with young people in schools, colleges, youth clubs and outside areas as needed

• You will lead a range of different sporting and other activities and encourage and motivate young people to become involved in such.

• You will work closely with other colleagues across the GYM service, supporting identified needs and additional projects as required.

Key Responsibilities: 

• To work directly with children and young people, actively leading in a range of sporting and other activities while enabling effective personal and social development - The young people you work with will include those who are vulnerable, disengaged and hard to reach and those exhibiting challenging behaviour. 

• To lead with passion and enthusiasm, in different indoor and outdoor venues across the city.

• In discussion with GYM management to further develop this service, including additional sporting and other opportunities, trips and excursions, including residential as the service develops.

• To support the established GYM youth clubs in different locations and develop new as needed.

• To take part in the GYM outreach service, including driving the youth bus as needed.

• To take part in the StepTogether service.

• To promote, lead and support involvement in the Duke of Edinburgh Award Scheme

• To visit and provide information to individuals, groups, schools, colleges, and other youth facilities, building and maintaining relationships with key stakeholders and delivering training when required. 

• To be committed to achieving service outcomes and to systematically gather dataregarding these outcomes as required

• To assist with administration duties, data collection, monitoring and evaluation and Professional Youth Mentor (Outreach) 

• To assist in fundraising initiatives.

• Any other duties as determined by GYM management from time to time. 

Due to the nature of the role, a full driving license is required. You will be required to travel across Coventry and beyond and may need to visit locations not easily accessible by public transport. You will also be required to drive and manage the youth bus as needed (non HGV)

We recognise the benefits of a diverse workforce and therefore welcome applications from all backgrounds and all sections of the community. In line with the Immigration, Nationality and Asylum Act all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.

We are looking for a Cinema Manager to build and run our brand new service at Alder Hey Children’s Hospital. MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. 

MediCinema Manager (Band 3) 

Reports to: National Cinema Manager

Manages: Deputy Manager (in due course), nurses and volunteers

Location: Alder Hey Children’s Hospital, Liverpool

Terms: 35 hours per week (5 days)

Salary: £34,749

Benefits: 27 days annual leave, plus bank holiday equivalent, + 5% employer pension contribution

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, in 2023 we introduced new Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. Through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our ‘Moments that Matter’ (MTM) programme.

Our cinema-based health programmes make a real impact during challenging times, shown by our regular feedback surveys from attendees.

· 99% agree MediCinema makes a positive difference to their hospital experience

· 93% agree MediCinema reduces stress and anxiety

· 90% agree MediCinema supports mental health and helps people cope

· 88% agree MediCinema helps support recovery

· 55% agree MediCinema helps to reduce pain

MediCinema provides a warm, welcoming and safe place that enables patients to escape the ward and have much needed breathing space - to have quality time together with loved ones, connect with the wider world, and forget their pain. From all our impact evaluation and with over 24 years’ experience, we know this equips people with the tools to navigate the stress and difficulties that come with illness, to create positive memories, positive healthcare experiences, and to help build resilience.

Alder Hey Children’s Charity

We are working in partnership with Alder Hey Children’s Charity to bring a brand new MediCinema to Alder Hey Children’s Hospital in 2024. The Alder Hey Cinema Manager will be an employee of MediCinema, but the role will be funded by Alder Hey Children’s Charity.

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families they care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of their amazing young patients. This includes the funding of specialist medical equipment to ensure brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety for young patients. They also fund a range of programmes and special projects such as ward musicians, their on-site magician and the play specialists they have on every ward.

The Role

We are looking for a Cinema Manager to build and run our brand new service at Alder Hey Children’s Hospital.

The post-holder will build their team of nurses and volunteers and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We will run four regular inpatient screenings each week – exact times and dates to be agreed with all stakeholders, but will include evenings and weekends. There will also be a programme of additional Tailored and Personal screenings on top of these four regular inpatient screenings.

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

Main Tasks and Responsibilities

The role of the Cinema Manager is essential to ensure the effective delivery of our service. Based at Alder Hey Children’s Hospital the role is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing links with hospital staff to ensure the service is widely advertised and utilised.

The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.

Service Delivery

• Deliver a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
• Be responsible for:
  • Marketing the service throughout the hospital, organising collecting and returning patients, and for safety and care in the cinema itself.
  • Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
  • Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.
  • Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
  • Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
  • Keeping accurate monitoring and operational records, including contacts and database updating as required
• Collate, analyse and report back on agreed metrics and KPI’s
• Support with arranging and running any special events and special screenings
• When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.
• Manage the local roll out of any new type of screenings we embark on, such as our Applied Screening initiative.
• Support the delivery of our complementary bedside services, such as our Disney ‘Moments that Matter’ work.

Nurse & Volunteer Management

• Build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include managing recruitment and creating monthly rotas.

Marketing and Relationship Management

• Be proactive in marketing the service within the hospital, and building key relationships with hospital staff and our partner Alder Hey Children’s Charity.
• Develop and manage effective partnerships throughout the hospital and community.
• Represent the organisation effectively and compellingly at all times.
• Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include supporter events, live performance and other relevant activities.

Administration and other duties

• Provide holiday or emergency screening cover when required.
• Manage the collection, loading and returning of films.
• Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
• Contribute to the strategic development of the MediCinema at Alder Hey, operations and MediCinema as a wider organisation
• Communicate effectively with all team members, ensuring an inclusive and whole organisation approach

• Undertake other tasks, projects and duties as reasonably required.

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

The Person

We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities: 

• Strong organisational skills with a good attention to detail.
• A proactive, resourceful, problem-solving approach.
• An ability to work both on their own and as part of a team.
• Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
• Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and centre staff.
• Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
• Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
• Interest in healthcare, wellbeing and/or film & cinema.
• A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.

Please note the role will require an Enhanced DBS check, which we will arrange.

How to Apply

If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.

Applications should be your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).

Please note applications will be anonymised.

Closing date for applications: Midday, 8th July 2024

Interviews: w/c 15th July 2024

MediCinema are an equal opportunities employer and an accredited Living Wage Foundation employer. If you require any adjustments in the interview process please let us know.

2nd Line IT Support Engineer

Based in Stanmore/Berkshire - onsite

Salary circa £30,000 - £35,000 per annum dependent upon experience.

As a successful 2nd Line IT Support Engineer, you will have strong communication skills and a desire to provide outstanding service to Norwood’s client base. If you want you to join our dynamic team as a 2nd Line IT Support Engineer, please apply!

ABOUT THE ROLE

The role of the 2nd Line IT Support Engineer will involve working as part of a team providing 1st and 2nd line remote and on-site support to the services across London and a site in Berkshire. The ideal candidate for the 2nd Line IT Support Engineer role will have at least 3-6 years of experience in Windows Server and Desktop focused IT support. The position will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment across our network. . You will have strong expertise and the ability to provide rapid solutions and working flexibly in resolving and further investigating possible escalations. 

MAIN DUTIES AND RESPONSIBILITIES

1. Managing and maintaining computer hardware and software issues from logging to resolution, to ensure high levels of availability of the supported business  applications.
2. Liaising internally and externally with technical support companies and suppliers and working alongside the IT Manager and Application Support team, the role of 2nd Line IT Support Engineer will involve the following tasks:
3. Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support.
4. Liaising with Support Companies to get issues fixed.
5. Configuring, installing and supporting any client hardware and software.
6. Configuring, installing and supporting mobile devices and internal phone systems.
7. Assisting with new user desk setups, desk moves and associated cabling.
8. Processing new and leaver’s accounts.
9. Maintaining Asset register of all IT equipment.
10. Managing, assessing, and reporting on project activities to meet deadlines.
11. Focus on solving customer’s problems, striving to understand their needs.
12. Be aware of the key IT and cyber risks, proactively operating to minimise these risks within the remit of the role, acting quickly to notify of any potential or  identified IT risks through the appropriate incidents and escalations process
13. Maintaining end-user computing solutions including physical desktops, mobile devices (laptops, tablets, smart phones), printers, and end-device security including remote access technologies.
14. To be a car driver and have access to a car during office hours and willing to drive between locations.

ESSENTIAL TECHNICAL SKILLS

• Windows Server 2016/2019
• Windows 10/11 desktop systems
• Microsoft Azure
• Office 365 and the MS Office Suite
• Microsoft Exchange, Teams, OneDrive, SharePoint
• Active Directory
• Group Policy, DNS, DHCP
• Desktop Deployment Services
• Networking (Switching/VLANs/Routing/Firewalls – Cisco and HP preferable)
• Email and Web Filtering Systems
• Managed Antivirus
• Enterprise Wireless administration
• Printer Management

Why Norwood?

• The opportunity to work for a leading UK charity
• Competitive salary & benefits package
• Generous annual leave entitlement
• Hybrid work arrangement
• 1pm finish on a Friday
• Unlimited access to staff referral scheme

If you're ready to embark on a rewarding journey where every day brings new challenges and opportunities to make a difference, apply now to become our newest 2nd Line Support Engineer! Please press apply and our Recruitment Team will be in touch.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

No agencies please.

We're looking for two kind, compassionate and resilient Senior Support Workers join our Mental Health service in Newham.

£29,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

IBIS House MH Step Down & Crisis

Working in partnership with the London Borough of Newham and East London Foundation Trust, IBIS House supports people who are medically fit for discharge from mental health inpatient stays but have other barriers to discharge. These may include housing, living skills, accessing benefits or the community, or other interventions and will be on a person-centred basis. The main aim of the service is to provide short-term support to customers to link with longer-term services to reduce escalations in need, and reduce inpatient readmission and reduce pressure on inpatient beds.

As a Senior Support Worker, you will be expected to undertake some duties as part of the management team which may include supporting the team with their responsibilities whilst working flexibly to respond to the needs of your own customer case load. This role will require either an extra dimension of experience or have/be working towards a higher qualification level in order to meet the role specific competencies for this position.

Shifts will be on a rota pattern and include morning shifts (08:00-16:00) and afternoon shifts (14:00-22:00).

Includes evenings, weekends and bank holidays.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs in a recovery-focussed way
Assessing referrals received by the service, within the 4-hour target, and providing a rapid response to these - supporting the team to identify and promote positive risk management.
Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns
Inducting new customers, and helping orient them to the community and local area
Completing/supporting housing referrals as required, supporting customers with budgeting tools and providing support to customers in accessing any benefits or addressing any issues such as benefits.
Building a relationship with the local borough and any key agencies. For example: no recourse to public funds teams, homelessness teams, community mental health teams etc.
Support planning, including ward management liaison, medication profiles and medication reviews as required, identifying the goals and steps to support customers to manage their own support and risk and ensuring these are correctly documented within Look Ahead's paperwork.
Involve customers in the design, development and delivery of the service through co-production.
Report and react to any observations relating to customers welfare
Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
Shift lead, ensuring effective coordination of staff time so that all planned service and customer activities are attended to during the course of the shift
Maintain a good standard of records as required at the project under the direction of the Managers.
Proactively engaging in learning and development activity to increase knowledge and skills on an ongoing basis.
Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times, to ensure the safety of the customers and premises including responding to maintenance, fire and health and safety issues
Competent use of relevant systems, company policies and frameworks
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
Carry out other duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead including working at an alternative patch, if such a need arises
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour
Is highly motivated and a self-starter
Enjoys managing and motivating others
Has a practical and logical mind and is naturally well organised
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences

What you'll bring:

Essential:

NVQ Level 3 in Health and Social Care or equivalent
Desirable:

Previous experience with Look Ahead or another similar provider, in a support worker role.
Other relevant professional memberships and/or specialist qualifications

This is an exciting opportunity for an Assistant Psychologist to contribute to increasing and improving emotional and mental health provision within education settings for 5–18-yearolds, young adults (15 - 18), families, and other professionals within the London Boroughs of Hammersmith and Fulham.

The "Be Kind to Your Mind (BK2YM)" service provides evidence-based mental health support to school- and college-aged Children and Young People, staff, young adults, families, and other professionals within the London Boroughs of Hammersmith and Fulham.

Be Kind to Your Mind (BK2YM) is a non-clinical, mental health and wellbeing offer delivered by HFEH MIND Youth Services. BK2YM’s non-clinical interventions and psychoeducation programme (Learn Well) offers a multitiered level of support:

• Preventative and early intervention for children and young people aged 5 – 25 through HFEH Mind Psychoeducation Workshops and assemblies.
• Training for school staff and other professionals.
• Therapeutic Arts intervention (x6 sessions) for students.
• Access to a digital support tool (self-help): WYSA.
• Access to wider digital/online support tolls (Including My Mind TV).

Key Responsibilities

• Delivery of Be Kind to Your Mind interventions across schools, colleagues and alternative education.
• Delivering whole school/year group assemblies and ‘drop-down days’ to educational establishments within the defined area(s) of operation.
• Facilitation with targeted outreach to H&F SENCO's/AP's, adapting content for Special Educational Needs and Disabilities (SEND) in collaboration with Educational Psychologists.
• Ad-hoc creation of bespoke content to complement existing materials.
• Creation and delivery of education staff workshops based on provided training needs assessment form submissions.
• Outreach to schools/organisations, maintenance of Learn Well bookings.
• Maintaining rapport with education/community youth provisions to ensure continuation of delivery across the academic year.
• Co-ordination of targeted outreach/promotion on universal days related to Children and Young People’s Mental Health and issues impacting their mental health and wellbeing generally. (E.g. world mental health day, stress awareness week etc.)
• Evaluation and Impact Reporting:
  • Composition of internal, bi-borough, and education/youth settings impact reporting.
  • Support data analysis for routine reporting, service evaluation, research, and improvement.
  • Completing pre-and post-evaluation of interventions to ensure delivery is reviewed and meeting objectives. 

Person Specification

Knowledge and Experience

• An undergraduate Psychology degree (or equivalent) that confers British Psychological Society’s Graduate Basis for Chartered membership (GBC).
• Understanding of the impact of social inequalities and how this relates to mental health.
• Extensive knowledge and understanding of the key socioeconomic and systemic factors that contribute to poor mental health of children, young people, and parents/carers from Black, Asian, and other Ethnic Minority groups.
• Understanding of the importance of maintaining confidentiality.
• Experience of literature reviews, data collection, and analysis.
• Knowledge of mental health and/or social care services.

Skills

• Excellent writing skills and the ability to distil complex issues in clear language for a wide range of audiences.
• Commitment to working innovatively and always seeking to evaluate and improve all areas of practice.
• Ability to work productively as part of a team.
• An authentic regard for the client’s experience and knowledge as equally valuable as that of clinicians/practitioners.
• Data Literacy and Attention to detail – especially in relation to compiling activity and impact reports for the service(s)
• Ability to keep accurate notes and records.
• Ability to prioritise and work on a number of tasks in parallel.
• Good time management and organisational skills.
• Excellent problem-solver.
• Ability to work well under pressure.
• Ability to convey ideas clearly.
• Strong interpersonal skills.
• Ability to communicate with a wide range of audiences.

To work with the people of SW London to ensure that our membership reflects the wider community that we are part of. To work with the community of members, staff, and volunteers at Sound Minds to ensure that our members lead the organisation and that Sound Minds is a safe place of creativity.

The successful candidate will be proactive with a can do attitude and combine these different elements to make a real difference and help grow the organisation.

Due to the nature of the work with our members the role needs to be carried out in person and is not suitable for remote working.

We particularly encourage people with lived experience of mental ill health to apply.

Salary: £25,618 per annum pro rata (salary will be 0.6 x £25,618) & 3% contribution to pension

Hours: 21 hours per week, including the core days of Tuesday and Thursday

This fixed term contract ends on 31st March 2027 and is renewable depending on funding.

Key responsibilities:

• Network across the borough of Wandsworth and South West London by visiting organisations and speaking to people with lived experience of mental distress and / or using mental health services and mental health professionals.

• To have a particular focus on reaching people we are keen to see continuing to use Sound Minds including young people, people from BAME communities, and LGBTQ+ people.

• To form ongoing working relationships with people who refer members to Sound Minds such as care coordinators, social prescribers, community mental health teams, local psychiatric hospitals, and housing support workers. 

• To lead the referral team at Sound Minds to ensure the referral pipeline operates smoothly and fits the needs of prospective members.

• To lead on the pastoral care of our individual members. Working with people to help resolve any ongoing problems around areas such as housing, finance, benefits, access to mental health services, having sufficient food to eat and referring and signposting them on to other services.

• Referring members on to other services and ensuring that the offers of Sound Minds are joined up.

• Leading group sessions to help individuals with their wellbeing and recovery journeys.