Service Manager Jobs in Liverpool

Learning Disability Caseworker

Do you have experience in giving advice? Are you organised and can manage a varied workload? Yes, we may have the role for you.

Mencap are recruiting for a Learning Disability Caseworker (LDC) to give advice on welfare benefits, housing, health and community care, to people with a learning disability, their families, carers and professionals working with them. 

The Learning Disability Caseworker role will be based at home, with occasional travel to casework venues and our Peterborough office. This role will be full time (37.5 hours) on a fixed term contract until March 2026. 

Mencap is committed to providing good quality information and advice casework, enabling people with a learning disability and their families to access critical service and support. The casework service is outcomes focused and the successful candidate will be expected to demonstrate the positive impact that their casework has on individuals and families. 

Do you have the key skills for a Learning Disability Caseworker?

• Level 3 qualification in giving advice or an equivalent relevant qualification.
• Strong communicator with analytical skills.
• Experience of working in an outcomes and impact focused advice service.
• Experience of working with a CRM system and keeping clear advice records is essential.
• I.T skills and the use of Microsoft Office tools.
• Well developed listening and diagnostic skills.
• Knowledge of social care issues and of learning disability.
• Knowledge of social care and healthcare law.
• The ability to communicate clearly in another language is desirable, but not essential.

Please view the job description for full details of the skills and experience required.

If this sounds like the role for you please apply now with an up to date CV outlining your skills and experience. This vacancy will close on Monday 9th September and interviews will take place shortly afterwards. 

 We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• Providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• Providing advice through our help lines and web sites
• Campaigning for the changes that people with a learning disability want

Team: Community Fundraising

Location: Northern Ireland (we are flexible on location providing the candidate is based in Northern Ireland)

Work pattern: 35 hours per week, Monday to Friday with occasional weekend working for events

Salary: Up to £32,013 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Fundraising Officer:

• This role supports the delivery, growth and reach of community fundraising in a defined geographical location and supports the development and delivery of a local fundraising strategy in line with the organisation’s broader income generation objectives.
• The Community Fundraising Officer will establish, implement, develop and maximize all community fundraising opportunities, increase income, deliver exceptional supporter stewardship and exemplary volunteer management, working collaboratively with the Community Fundraising Hub Manager and Community Fundraising Volunteer Team Leader to build on past successes and develop a diverse pipeline of community fundraising events and activities that respond to local audience needs.
• The role will also build and develop exceptional fundraising relationships with supporters and volunteers within the defined geographical location to harness the power of our local footprint and raise income and awarenes

About the Community Fundraising team:

• We sit within the Community Events team
• Our team is responsible for leading and supporting community activites to drive and grow our community fundraised income.
• We currently have a team of 30+

What we’re looking for in our Community Fundraising Officer:

• Evidence of raising funds in a community fundraising environment
• Planning, organising and delivering campaigns, activities and plans including marketing.
• Evidence of working to and achieving objectives
• Direct experience of working with volunteers 
• A valid UK driving license and access to a car

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 5th September 2024

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Job title: Employment Adviser

Location: Hybrid. Involves regular travel within Liverpool to provide in-person support to clients (approx. 1-2 days per week), and travel to Manchester office for team working (approx. once per fortnight as a minimum)

Salary: £24,000 - £26,500 

Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)

Contract: Permanent

Language Requirements: Fluency in English and at least one target language is desirable e.g. Arabic, Cantonese, Amharic, Dari, Farsi, Kurdish, Pashto, or Tigrinya.

Purpose of the role:

We are looking for candidates with experience of supporting individuals with barriers to work into paid employment. Within this role you will carry a significant responsibility, managing a caseload of clients from a refugee background and supporting them in securing meaningful employment, training, and education opportunities.

You will provide one-to-one personalised support, delivering quality Information Advice and Guidance (IAG), alongside ongoing support to ensure your clients have all the skills they need to get into work. This involves working with clients to produce individual action plans with clear goals and actions to overcome identified needs and barriers and provide a clear pathway towards the labour market.

You will work with clients online and by phone, as well as in person to monitor their progress towards their goals. Complementary support will be delivered through our volunteers who are trained in delivering employment advice, and you will book weekly appointments for clients, allocating time slots according to availability and the volunteer’s specialty.

You will also work with specialist referral partners to support clients to overcome complex barriers to employment. We offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference to people’s lives.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 1st September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment. Previous applicants need not apply.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Data Officer

We are looking for an individual with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within our Knowledge and Insight team.

If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

This is a remote working role offering flexible working.

Position: SIT38 Data Officer

Location: Homebased UK, Nationwide, however, occasional travel will be required as part of this role (may include team meetings or other work related meetings)

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £31,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 September 2024  (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: To Be Confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. The post-holder will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports.

Experience of using CRM Dynamics, Faststats and PeopleStage and or any Donor CRM for marketing purposes will make you a person of interest to us. We will support you in learning to use any of the tools and applications we use and actively encourage the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders.

Key responsibilities will include:

• Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements.
• Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities.

About You

You will have a proven record of:

• Working with large datasets for marketing purposes and provide solutions and or data in response to enquiries from colleagues and other teams.
• Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes.
• Use of a marketing automation tools such as Faststats and PeopleStage.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Data, Marketing Data, Data and Marketing, Data Officer, Marketing Data Officer, Data and Marketing Officer, Data, Data Communications, Data and Communications Officer, Digital Marketing, Digital Marketing and Data.

Team: Field Operations 

Location: Remote in South Wales from Monmouthshire through to Pembrokeshire including a focus in Cardiff, Swansea and Carmarthenshire. 

Work pattern: 7 hours per day, 35 hours per week with some evenings and weekends

Salary: Up to £30,058 per year

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Regional Volunteer Team Leader:

• provide high level volunteer management within a designated geographical area
• recruit, induct, train and provide ongoing support to teams of diverse volunteers
• ensure that volunteering best practice standards are applied to all aspects of volunteer management

About the Field Operations team:

• the field operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
• our centres and branches care for thousands of cats each year until they are able to find a loving new home.
• the team consists of a Operations Manager, Branch Development Manager, Centre Managers, Regional Volunteer Team Leader, Cat Welfare Advisor and Community and Engagement Officers

What we’re looking for in our Regional Volunteer Team Leader:

• ability to multi-task and work on own initiative, accurately and under pressure
• ability to build strong relationships and work as a team in a collaborative way
• positive attitude
• flexible and adaptable
• experience of supervising employees and volunteers
• Valid driving licence

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 01 September 2024

Virtual interview date: 11 September 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Age UK's Digital & Technology team is recruiting for a Junior ITSM (Hornbill) Administrator. This is an exciting role where you can make a real impact.

Using a blend of technical awareness, strong communication skills, and the ability to work collaboratively in a team environment, you'll bridge the gap between technical aspects and customer requirements to automate IT and other business processes using our ITSM platform Hornbill.
While a high level of technical expertise is not required, an aptitude for learning and problem-solving is essential.

Within this role, you'll assist to automate our processes using Hornbill whilst maintaining current automations and integrations.

As a strong team player, you'll work closely with colleagues, customers, and the leadership team to ensure activities are aligned and integrated.
You'll also provide recommendations to customers on business process efficiencies and ITSM best practice.

With high attention to detail, you'll ensure that all Operational, Architectural, and Service standards are maintained adhering to minimum enterprise standards.

This fantastic opportunity offers Hybrid and flexible working between home and either the Ashburton, Blackpool or Warrington office. We anticipate 3 days a week working in the office. Your travel costs to the linked office are not covered.

If you have problem-solving skills with the ability to consult and collaborate with colleagues and customers, we'd love to hear from you.

Must haves:

* Strong communication skills and the ability to work collaboratively in a team.
* Problem-solving abilities to identify and address issues within the system.
* Technical awareness to interact with utility scripts and gather technical details for reporting.
* Basic knowledge of scripting (ability to learn quickly is sufficient).
* Experience with requirements capture and documentation.

Great to haves:

* ITIL v3/v4 foundation.
* SQL.
* Experience automating processes using workflows within n ITSM platform.
* Experience of developing an ITSM platform.
* Power Bi.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Digital Enablement Officer

We are seeking to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player.

Position: SIT40 Digital Enablement Officer

Location: Homebased, UK Nationwide, however, occasional travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £35,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 September 2024

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

This role of the Customer Enablement Officer works as part of the Technology team to ensure that our people have the best experiences in their use of technology and that the technology is fit for purpose and meets the needs of the outcomes that our people want to achieve.

Key responsibilities include:

· Ensure that staff use technology in a way that gives them the best experiences.

· Help staff enable operations and processes using technology

· Support users in adopting changes to digital solutions & processes.

· Providing guidance to users on the optimal way to use our digital tools. Imparting knowledge to users on the appropriate techniques to accomplish their goals.

· Providing guidance to users on the optimal way to use our digital tools. Imparting knowledge to users on the appropriate techniques to accomplish their goals.

· Facilitating targeted workshops that involve specific delivery of knowledge sharing around current/new functionality in our digital solutions.

About You

You will have experience of:

· Good Experience working in a customer/business partner-facing role

· Some Experience of working in a technology delivery/support role

· Excellent interpersonal and collaboration skills to involve a diverse group of stakeholders - which is key to the role.

· Skilled at requirement gathering and problem-solving.

To fulfil the role, you must be resident in the UK and have the right to work in the UK

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Digital, Digital Marketing, Digital Service, Digital Media, Digital Experience, Digital Marketing, Digital Service, Digital Media, Digital Officer, Digital Marketing Officer, Digital Service Officer, Digital Media Officer, Digital Experience Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Salary: £31,500 - £35,000 (35 hours FTE) depending on experience

Hours: Full Time (35 hrs per week)

Place of work: Remote/Hybrid/Flexible with a requirement to attend our offices in Hatfield, Herts, approximately twice a month and for 4 x All staff days per year.

Join Our Team!

As we seek to scale and take our owned mass participation events to the next level, we are excited to be inviting applications for a new Events Fundraising Officer to join our growing Community & Events fundraising team.

Do you have experience and a passion for developing unique and engaging events, designed to provide a platform for people to raise vital funds and awareness for a cause that is close to their hearts? Do you enjoy finding new and unique ways to attract participants, reaching those hard-to-reach people through creativity and innovation? Are you committed to providing the best possible supporter experience for people taking part in the events you have lovingly curated and created?

Then we want to hear from you!

You would be joining a passionate, bold, talented team, harnessing your skills of designing and delivering exceptional, engaging events (whether virtually or in-person).

About you:

We’re looking for an experienced events fundraiser, with a flair for project management and the end-to-end development and delivery of events.

You’ll be a confident communicator with strong marketing experience and focused on exceptional supporter experience whilst being accomplished at building great relationships with a variety of internal and external stakeholders.

Combined with excellent organisation and time management skills and the ability to manage competing priorities whilst keeping to deadlines, you’ll bring your knowledge, creativity and new ideas to help continue to shape the future of our Mass Participation challenge events team.

You will be adept at using data and insight to identify potential areas of growth and be a proactive self-starter, responsible for the complete event cycle of the events you manage and be comfortable analysing performance and making recommendations for change where necessary.

Benefits of working for Crohn’s & Colitis UK

If you are successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

How to apply:

Closing date: 9.00am Monday 9th September

To apply for this position, please attach your up-to-date CV and supporting statement giving evidence and examples of how you meet the criteria of the person specification and what you feel you would bring to this role.

Please note: no applications will move forward within the recruiting process without a supporting statement.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

37.5 hours per week

Salary: £27,000-£29,000pa

Thornton, Liverpool (L23)

· Are you a fundraiser with experience in a generalist role?

· Do you have experience of a number of areas of fundraising - corporate, community and events?

· Are you looking for a role in a small team where you can be creative, make decisions and have an influence on the direction of fundraising activity?

If you can answer YES to these question, then we would love to hear from you.

What we’re looking for

You’ll have:

· proven experience in a generalist fundraising role, with excellent communication and presentation skills.

· strong numeracy and planning skills

· have flair for social media

· ability to motivate and lead volunteers

· Driving license and access to a car

We are a small team, and this is an excellent opportunity for a creative fundraiser to really make their mark and be part of setting the fundraising agenda at St Joseph’s. This is a role with scope for development.

Additional Information

Benefits include an employer contributory pension scheme, 6 weeks annual leave, access to an Employee Assistance Programme and free onsite parking.

The role will involve some attendance at events out of hours – evenings and weekends.

About St Joseph’s Hospice

The hospice has 31 patient rooms, split across 3 units, providing high quality end of life care. Our nurse-led service helps create a home from home environment for our patients and provides ongoing support to their families.

How to Apply

We require all candidates to complete and submit an application form, via our website

Are you passionate about helping churches engage with God’s mission throughout the world? Can you help BMS World Mission continue to make Jesus known, and improve the quality of life for thousands of people? If you want to play your part in connecting and enthusing churches with Jesus’ global mission, then we want to hear from you!

BMS World Mission is a Christian mission organisation founded in 1792, today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.

We’re looking for BMS Regional Speakers (five positions) to nurture and strengthen relationships with churches and gain new regular supporters so we can see more communities transformed in Jesus’ name. You should be an enthusiastic advocate for mission, an excellent public speaker and confident in making a financial ask for BMS. You need to be outcome-driven and work towards agreed targets in the number of successful speaking engagements and new regular givers. You will have excellent communication and interpersonal skills, have a strong commitment to outstanding supporter care, have excellent organisational skills, and be proactive and computer literate. You will have a global vision, a heart for mission and be passionate about the role of the UK church in a growing world church. This is a rewarding and very active role. 

You will conduct 15 speaking engagements to allocated churches in your region. 12 out of the 15 engagements need to take place during the main service, most likely on a Sunday morning. Other engagements can happen on a Saturday or mid-week event. If required and individually agreed, instead of two of the 15 speaking engagements at a church, the role holder might represent BMS at a ministers’ conference or a Christian event. Preparation, training, travel and speaking time are compensated and mileage is reimbursed. 

The time required for this role adds up to about 12 hours per month / 140 hours per year. This is made up of 15 speaking engagements, including the time for travel, arriving early and staying for tea and biscuits (5h per speaking engagement), preparation time (0.5h per engagement), keeping up to date with BMS’ development with our regular publications (about 15h per year), organising speaking engagements, including all communications with the church from the offer of a visit to follow up communications after a visit, recording all communications and raising any changes to role holders (2h per engagement), attending training (online and in person), team and coaching meetings (about 15h per year). 

Please note that BMS deems this role to be inside IR35 and, due to the nature of the role, will contract successful candidates via an Umbrella Agency for pay and tax purposes. You would log your hours on an hours sheet which you would submit quarterly.

The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement. 

Location: Remote

As there isn't a requirement to come to the office: "The role holder must be based in the United Kingdom, with regular UK travel" You will need a driving license and a car for this role. 

Employment type: Part Time

Interview date: Rolling Interview

If you would like to discuss this role further, please contact, Tabea Dilling, Head of Fundraising, at BMS World Mission or visit our website for more information. 

Job Title:  Senior Project Officer

Directorate:  Strategy and Knowledge

Team:  Development and Implementation Team (Specifically Talk Relationships)

Contract: Permanent

Location: Home/Remote or based in any NSPCC office. 

Date Written/ Amended:  July 24

Context and Background

The NSPCC’s purpose is to prevent child abuse and neglect of children across the UK and Channel Islands. We have been fighting for childhood for the last 130 years and our organisational strategy for 2021-2031 is enabling the NSPCC to achieve greater change for children and inspiring others to join us in the fight for childhood.  

Our services help children who’ve been abused, protect children at risk and find the best ways to prevent child abuse from ever happening. We work directly with children and families through our national and regional hubs across the UK and Channel Islands. We also give support to thousands of adults and young people in need through the NSPCC Helpline and Childline.  We work with schools up and down the country through our Speak Out Stay Safe programme, helping children to keep themselves safe. And our projects such as Together for Childhood help children who’ve experienced abuse, support parents, and work to transform the way communities come together to prevent child cruelty. 

Our local services support children and families throughout the UK and Channel Islands. We provide therapeutic services to help children move on from abuse, as well as supporting parents and families in caring for their children. We help professionals make the best decisions for children and young people, and support communities to help prevent abuse from happening in the first place 

Job purpose

Responsible for supporting the development and delivery of the NSPCC’s sex and relationships education service ‘Talk Relationships’, in line with our strategy, to time and in budget.

Key relationships - Internal

· Reports to Associate Head of Development for Child Sexual Abuse (this will change to the Project Development Manager for Talk Relationships in 2025)

· Colleagues in Development and Implementation Team  

· Colleagues in other teams and directorates, including Participation, Policy and Public Affairs, Childline, Communications, Direct Services – in particular the schools service, Local Campaigns, and Income Generation.

Key relationships - External

· Other third sector organisations working in child protection, safeguarding, participation and online safety.

· Schools and education organisations. Professional bodies including education, social care and law enforcement.

Main duties and responsibilities

Project delivery

· Provide day to day support to the Project Development Manager to ensure the project plan is kept up to date, all workstreams have leads and tasks are on track

· Undertake tasks on workstreams as needed, this could include creation of content, contribution to service design and leading time limited projects

· Coordinate and attend internal and external meetings with a range of stakeholders, undertake tasks as appropriate to support the project

· Be able to work to tight deadlines and on multiple workstreams at the same time

Governance

· Support the creation of regular project reports and project board papers

· Ensure that project paperwork is up to date and that actions are undertaken

Quality

· Support the piloting and testing of services and approaches along with colleagues from research and evidence team

· Provide support to colleagues from the schools service and external partners in piloting but also in rolling out the Talk Relationships programme

· Support the RASCI quality assurance process

Relationships

· Manage a range of internal and external relationships with colleagues in other directorates and subject matter experts

· Manage activities with internal and external stakeholders such as holding events, briefings, focus groups and training

Responsibilities for all Staff within the Strategy and Knowledge Directorate

· Commitment to the NSPCC’s vision and purpose

· Commitment to high standards of service delivery and customer care

· Carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity, and which demonstrates respect for children’s rights

· Maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures

· Willingness to work flexibly in approach to work and/or work time requirements

· Commit to personal development around working requirements which will include attending training courses

· Commit to apply NSPCC’s values and behaviours to all aspects of work

• A commitment to safeguard and promote the welfare of children and young people

Person specification

1. Knowledge relevant to NSPCC strategic objectives, specifically the education sector, relationships and sex education

2. Experience of leading or significant contribution to the development of services, approaches or interventions

3. Evidence of use of project management skills and approaches

4. Confidence in engaging a range of professionals and stakeholders in a range of contexts

5. Demonstrate a strong understanding of safeguarding and child protection principles and able to work to existing policies and procedures.

6. Highly organised individual, able to plan, monitor and implement projects/initiatives to agreed deadlines often with conflicting priorities.

7. Proven ability to work with autonomy and able to think logically and clearly to solve problems when they arise, working under pressure where required, whilst still retaining strong attention to detail.

8. Strong interpersonal skills, with experience of working collaboratively within a busy team which has to deliver their work to clear time and quality standards.

9. Able to demonstrate the use of integrity and judgment to manage confidential information.

This role is homebased/flexible but does require some travel within the UK..

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Rape Crisis England & Wales is the feminist charity working to end sexual violence and abuse across
England and Wales, and is responsible for leading on the 24/7 Rape and Sexual Abuse Support Line, a
telephone and webchat support service covering England and Wales. This role is focussed on supporting
the smooth running of the 24/7 Support Line and ensuring we are delivering the best possible service for
survivors of sexual violence.

Place of work: We welcome applications from candidates based anywhere in England & Wales. Travel to our London office will be required every 4-6 weeks for which travel expenses will be reimbursed in line with our expense policy.

Salary: £48,000 pro rata annum (£28,800 for 0.6FTE) (plus London Weighting of £2,271 pro rata if applicable)

Working hours: Part-time 22.5 hours per week (can be over three days, or split over five; other flexible working patterns considered including flexibility during school holidays for the right candidate)

Application deadline: 15th August 2024

Interviews: 2nd October 2024

About the opportunity

The Head of School Marketing will lead and deliver comprehensive, cross-organisational marketing initiatives that result in an increase in the number of schools partnering with Action Tutoring. This role will define, deliver and adapt marketing strategies that effectively communicate the charity's value proposition to schools, leading to increased interest and sales. The role will oversee all marketing activities to schools; lead and support school market research and analysis; utilise analytics to measure campaign effectiveness and will be accountable for both school marketing and the initial stages of the school sales funnel (converting qualified leads into booked sales calls with our programme department).

Key responsibilities 
 

• Strategic direction - set, adjust and operationalise a comprehensive cross-organisational school marketing strategy. 
• Lead qualification - develop and implement effective lead qualification processes to ensure that generated leads are nurtured and converted into opportunities that move down the funnel.
• Conversion strategies create and execute strategies that not only attract leads, but enhance conversion rates.
• Campaign management – Work alongside the Marketing Manager, their team, colleagues across the wider Marketing and Communications department and whole organisation to plan, implement, and oversee school marketing campaigns across various channels.
• Market Research and Analysis - Conduct regular market research to identify trends and opportunities, understand the competitive landscapes and analyse data to inform school marketing strategies and optimise campaign performance.

Person specification 
 

Essential qualifications and experience criteria:
 

• Significant experience shaping and implementing comprehensive marketing strategies to engage a range of audiences, with experience in B2B marketing ideally with schools. 
• Proficiency in lead generation and demand generation techniques and technical skills to engage a range of audiences.
• Experience designing and delivering campaigns that drive conversion of leads into sales opportunities (e.g. booking of a sales call).
• Able to work across multiple teams and departments working entrepreneurially, managing projects, ensuring the timely generation of content and delivery of messages to achieve maximum impact.
• Able to collaborate and influence others to support you and your team in growing sales pipelines by attracting customers through the top of the funnel.
• Enthusiasm for and experience of using data and evidence to inform and improve processes and ways of working.
• Right to work in the UK.

Please see the job description to see more responsibilities and requirements of the role. 

How to apply: Please submit a completed application form.
In the form you will be asked to reflect on the statements below:

1) Briefly describe a previous campaign that you designed and delivered which drove the conversion of leads into sales opportunities (or equivalent objectives). What were the results of this campaign?
2) Please share the experience you have had managing projects across multiple teams, explain how you met objectives and ensured the project team balanced any additional priorities.
3) Summarise what school-specific experience you have, or how you would seek to develop this knowledge?

Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.

The Biochemical Society are seeking a Marketing and Communications Officer to support the work of the Marketing and Communications team across the organization to support member and community engagement.

In this role, the postholder will provide support with the full range of activities across the organization, building outreach and engagement with audiences and driving brand awareness and impact across the sector.

The postholder should possess outstanding copywriting skills, an excellent eye for design, and should demonstrate a good understanding of branding and visual identity and support with marketing activities across the membership and community remit, including regular mailing campaigns and social media activity. Along with this, collaborate with other societies and other organisations to promote the Society's objectives.

Suitable candidates will have a background in marketing and experience with effiecient competency using CRM and tracking systems, and have excellent organization and communication skills.

Although advertised as remote, there are options available for working within an office in London up to a few days per week, should that be preferred.

For more information, please visit our website.

Closing date: 4th September 2024

Interview Dates: 10th-12th September 2024

Only shortlisted candidates will be contacted.

Please note that this role is home-based and as such interviews will be virtual.

Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter.

This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.

The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

“We are interested in every qualified candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”