Service Manager Jobs in Liverpool
The Biochemical Society are seeking a Marketing and Communications Officer to support the work of the Marketing and Communications team across the organization to support member and community engagement.
In this role, the postholder will provide support with the full range of activities across the organization, building outreach and engagement with audiences and driving brand awareness and impact across the sector.
The postholder should possess outstanding copywriting skills, an excellent eye for design, and should demonstrate a good understanding of branding and visual identity and support with marketing activities across the membership and community remit, including regular mailing campaigns and social media activity. Along with this, collaborate with other societies and other organisations to promote the Society's objectives.
Suitable candidates will have a background in marketing and experience with effiecient competency using CRM and tracking systems, and have excellent organization and communication skills.
Although advertised as remote, there are options available for working within an office in London up to a few days per week, should that be preferred.
For more information, please visit our website.
Closing date: 4th September 2024
Interview Dates: 10th-12th September 2024
Only shortlisted candidates will be contacted.
Please note that this role is home-based and as such interviews will be virtual.
Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter.
This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.
The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
“We are interested in every qualified candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”
The client requests no contact from agencies or media sales.
Location: Any UK Trust office (hybrid working 2-3 days a week in the office)
Interviews: 16/09
For more information or to apply, please click 'apply now' to be directed to our website.
We’re looking for an ambitious individual with strong relationship-building skills to become our new Corporate Partnerships Executive. If you are an enthusiastic, creative, and self-motivated individual, with a track record in supporting and developing fundraising partnerships, then this is the role for you.
You will be joining the team at a critical time as we develop creative ways to realise the opportunities that have come from the last year. We work with a fantastic variety of organisations including Tesco, TJX Europe, Disney & L’Oreal– and our partnerships continue to evolve and deliver a wide range of value measures to each business, The Prince’s Trust and the young people we support.
Our sector partnerships have an incredible impact on young lives. Some examples include:
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Employability: connecting businesses with young people to provide a pipeline of new, diverse talent, whilst having a lasting impact on young people’s lives.
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Commercial: building commercial and brand-awareness campaigns, and establishing valuable sponsorship opportunities
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Employee Engagement: engaging employees with fun, meaningful ways to connect with young people and share their skills.
You will manage, support, and grow a portfolio of strategic corporate partnerships including brands like L’Oréal Paris, TJX Europe and Tesco to generate the essential income we need to transform young people’s lives.
Your role as Corporate Partnerships Executive will be to support and deliver against the strategic direction for your partners, ensuring robust partnership plans are in place to enable increased and continued support of our work. You will ensure financial targets are met and deliver partnership objectives, including programme activity, employee engagement and marketing & communications.
You will be joining an ambitious, collaborative team of partnership experts, passionate about providing young people with the opportunity to live, learn and earn – creating a better future through jobs and education.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Corporate Partnerships Executives?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Corporate Partnerships Executives!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3085
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
RELATIONSHIP EXECUTIVE
Salary: £26,000 - £28,000
Department: Marketing, Fundraising and Engagement
Reports to: Divisional Manager - Division 3
Location: Home-based in England. The Division covers Central England & Wales incl. Birmingham, Worcester, Cheltenham, Oxford. Candidates are required to live on patch or within 20 miles of the border.
Hours: 35 hours per week
Contract type: Permanent
Closing date: Sunday 1 September 2024, 23:55
Interview date: w/c 9 September 2024
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
We have an exciting opportunity for you to join us as a Relationship Executive. In this role, you'll work on managing individual, group and corporate supporter relationships. You'll provide an exceptional level of service, predominantly over the phone and by mail and email, to help maximise in year and lifetime value, and transition relevant supporters to Relationship Managers to extend their journey with us.
What will I be doing?
Managing initial and ongoing contact for low, mid value and light touch relationships including and not limited to individuals, fundraising groups, corporate organisations, and Free Will service acquisitions within the region
Providing excellent customer service to support fundraisers via phone, mail and e-mail, enhancing their fundraising experience and driving increased income and lifetime value
Providing timely contact to supporters at various stages of their fundraising journey, providing reward, recognition, and fundraising materials as required
Supporting the development of a robust prospect pipeline of opportunities, identifying and cultivating leads with a strong focus on lifetime value to CRUK
Identifying supporters with high value potential or specific stewardship requirements across income streams and passing relationships to the Relationship Manager to maximise income and build long term relationships
Responsible for achieving agreed income target and support regional budgets by reporting on and setting monthly targets
Working with wider divisional team and drive supporter recruitment and re-engagement
Ensuring supporter records are entered and maintained on systems and associated pipelines.
What skills will I need?
Experience of providing excellent customer service
Strong communication skills, in both verbal and written form with an ability to influence others using clear, candid communication - predominantly over the phone
Good listening skills to build effective and valuable relationships with supporters
Excellent organisation and time management skills
Ability and confidence to solve straightforward problems with the direction, guidance and support of colleagues
Experience of working with colleagues to find new or better ways to do things and to make changes appropriately
Excellent attention to detail and experience of entering and managing data in a database system
Ability to understand the fundraising or charity/voluntary sector.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Do you want to join a vibrant and growing charity group whose mission is to deliver positive change? Would you like to play an important role in supporting the organisation provide exciting learning opportunities that are tailored to people's needs?
Title: Event Administrator
Reports to: Senior Programme & Events Team Leader
Based: Remotely – however must be willing and able to travel as and when required to meetings and events.
Job Purpose: To organise the planning and implementation of Programmes & Events and maintain a high level of accuracy and detail throughout.
The role:
Arrhythmia Alliance Group is recruiting a Programme & Events Co-ordinator on a full-time, permanent, remote basis. Your skills will be essential in strengthening the charities profile through programmes and event planning and coordination.
You will support the organisation with its’ programme and events portfolio by developing healthy, professional, relationships at all levels. You will also showcase initiatives taken and their key impact in making a real difference in people's lives.
Main responsibilities:
- Plan, coordinate, attend and execute a range of charity programmes and events.
- Oversee all event logistics, including venue selection, contract negotiations, transportation, accommodation, and catering arrangements.
- Agenda and room allocations
- Liaise effectively with various vendors and service providers.
- Develop and manage budgets, providing financial reports and forecasts to senior management.
- Evaluate programme and event success through feedback collection and analysis, making necessary recommendations for improvements.
- Promote the organisation's brand image, values, and initiatives.
Ensure all events are compliant with relevant standards and other regulations.
- Diary management for all programmes and events
- Support in production of relevant presentations and be able to present on the Charity group whilst attending events online or in person.
- Take payments over the phone as and when required.
- Attend physical meetings and events as and when needed to provide support.
- Support the production of recording for Healthcare Professionals, patients and care givers for educational webinars & events using but not limited to Microsoft Teams or Zoom.
Person specification:
- Educated to GCSE level (minimum).
- Excellent verbal and written communication skills.
- Advanced Knowledge in Microsoft Word and Excel.
- Excellent organisational skills, with the ability to prioritise and manage own workload.
- Can undertake a wide variety of tasks and multi-task with ease.
- Ability to work on own initiative.
- Excellent attention to detail and accuracy
- Can work flexibly, and as part of a team.
- Professional & methodical and thorough approach to work
- Friendly, professional, punctual and polite.
- Must hold a valid UK Driving Licence.
The client requests no contact from agencies or media sales.
Associate Director
We are looking to recruit talented people to a number of new roles. The Associate Director – East of England will lead the Stroke Association’s work in East of England to significantly increase their reach and impact, making a positive difference to the lives of people affected by stroke.
If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
Position: S11194 Associate Director – East of England
Location: Home-based, East of England. Extensive travel will be required as part of this role (including team meetings in the East of England and other work related meetings)
Hours: Part-time, 21 hours per week (but applications from those seeking 14 to 21 hours per week will be considered.
Salary: circa £36,637 per annum for 21 hours per week, pro rata for less hours. Inner London weighting £2,370 per annum, pro rata for less hours or outer London weighting £1,260 per annum, pro rata for less hours may be applied in accordance to where you live
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 16 September 2024
Interview Date: To be confirmed.
Interviews will be held via Teams. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Executive Director of Locality Impact our Locality Impact Directorate is responsible for the effective delivery of high quality commissioned and non-commissioned support to stroke survivors and carers. We provide a range of support for people from the early days after stroke throughout their recovery and into the longer term, working closely with our network of volunteers, Stroke Association support groups, and independent groups as part of the Stroke Group Network.
You’ll lead a motivated and engaged team of staff and volunteers to:
· Champion and support improvements to NHS stroke services, building effective relationships with key stakeholders and influencing local stroke policy and practice
· Increase the reach and impact of locality delivered services to ensure all new stroke survivors in the East of England receive the support they need to rebuild their lives after stroke
· Engage with the wider stroke community to put stroke on the map and ensure stroke survivors have the support they need, with a focus on addressing health inequalities
About You
You will have:
· Senior-level experience in advocacy/influencing; service delivery or community engagement and development.
· Senior level experience influencing local or national policy change, ideally in health and social care.
· Substantial experience of holding senior-level relationships with partner organisations, ideally in health and social care / the NHS and a strong understanding of systems leadership.
· Substantial experience of leading high performing teams and large distributed teams (paid staff and volunteers) and an inspiring and motivational approach to leadership.
The East of England comprises of the areas within the Integrated Care Boards of: Cambridgeshire and Peterborough, Norfolk and Waveney, Suffolk and North East Essex, Mid and South Essex, Hertfordshire and West Essex, Bedfordshire, Luton and Milton Keynes.
This role requires extensive travel across a large geographical locality. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Engagement, Community Engagement, Health Policy, Advocacy, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join our Communication Support Service based in the Hampshire area, specifically South West Hampshire (New Forest area). This is an exciting opportunity to work with stroke survivors and their families to provide communication support following a stroke.
This is a remote working role offering flexible working.
Position: S11203 Stroke Association Support Coordinator
Location: Home-based, Hampshire, however frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 24 hours per week (flexible working available)
Salary: Circa £17,546 per annum (FTE circa £26,700 per annum)
Contract: This is a fixed-term contract until 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 8th September 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by helping people to develop strategies, rebuild confidence and increase independence with their communication. This may be on a one-to-one basis or in a group setting.
The Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Take a person-centred approach to goal setting and support to enable stroke survivors and their carers to improve communication
· Provide personalised information, advice and support.
· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
The post holder will have experience/background in:
· A caring profession ideally with experience of supporting people with disabilities.
· Setting up and running groups.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV with a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an enthusiastic and motivated individual to join the Locality Impact team in East Berkshire and support regular hospital visits to Frimley Park.
This is a remote working role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: S11205 Stroke Association Support Coordinator
Location: Home-based East Berkshire however, frequent travel will be required as part of this role (may include team meetings or other work-related meetings and regular hospital visits to Frimley Park)
Hours: Part-time, 20 hours per week (flexible working available)
Salary: Circa £15,279 per annum (FTE circa £26,700 per annum)
Contract: This is a fixed-term contract until 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 1 September 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in East Berkshire.
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.
Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support clients to make informed lifestyle changes which will help them to prevent further strokes
· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
· You will have excellent IT skills and demonstrate a flexible approach to your role.
About You
The post holder will have experience/background in:
· A caring profession ideally with experience of supporting people with disabilities.
· Setting up and running groups.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation.
We are looking to recruit an Events Coordinator to work on our two major Forum events in 2025 that will be held in Nairobi, Kenya; an Innovation Forum and a Research Forum. Each event is an exciting opportunity to bring together global leaders in humanitarian research and innovation (R&I), providing a critical opportunity to amplify the impact of R&I through strategic collaboration and knowledge sharing with the humanitarian community. We are partnering with Kenya-based organisations and global steering committees to develop an engaging and participatory agenda, helping to define the future of humanitarian innovation and research. Please note, this is a fixed term role for 9 months.
You will have the opportunity be at the centre of these events in a critical role that will contribute to shaping two conferences that seek to redefine humanitarian response for greater impact and sustainability. You'll be involved in planning and participation, including travel to Kenya, through to post-event learning and evaluation. You will facilitate collaboration between our internal teams and ensure seamless coordination with external stakeholders. You will also support Elrha teams with other event activities related to the Forums, including annual community events in the humanitarian sector.
We're looking for someone who is resourceful, proactive, and flexible, with the ability to work in a constantly changing environment.Your application will need to demonstrate:
- Experience of event management and coordination, including supporting large-scale international and multi-cultural events.
- Ability to collaborate with diverse and multi-cultural teams and stakeholders, including suppliers and event management companies, at all levels of seniority.
- Excellent organisational skills, with the ability to plan and prioritise work even when under pressure of tight deadlines.
- Experience of supporting the development of events communications materials, working with brand and accessibility guidelines.
- An interest in creating engaging and inclusive events to promote effective collaboration among diverse participants from the humanitarian or development sectors.
Experience of managing events specifically in the humanitarian sector or working internationally, with working knowledge of other languages would be an advantage.
If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we'll give you every opportunity to succeed.
We offer:
- Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required.
- As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours.
- Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; incremental increase in annual leave (25 day basic entitlement) depending on length of service, opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform.
- Please read through the Information for Candidates document for further information to support your application, including details on Our Values, Strategy, Benefits and Salary.
Note for applicants:
- Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role.
- Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you.
- When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.
Please ensure you read the full job description, the 'Joining Elrha: Information for Candidates' pack, and complete the Personal Statement as requested in the application process. We look forward to hearing from you.
Closing date: Sunday 8th September 2024
Interview dates: Thursday 19th September and Friday 20th September 2024
Commitment to Diversity & Inclusion
Elrha is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBTQ+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.
The client requests no contact from agencies or media sales.
Housing Support Worker
This is an exciting opportunity to join an amazing organisation to help set up and develop a new Supported Lodgings service.
Position: Supported Lodgings Coordinator
Location: Cheshire West and Chester - (borough wide predominantly Ellesmere Port and Chester)
Contract: Permanent
Hours: Full time 37.5 hours
Salary: £24,136 per annum
Closing Date: 13th September 2024
About the Role
The Supported Lodgings Co-ordinator role is a busy and varied one. You will be responsible for ensuring all young people referred to the service, are assessed, supported and placed effectively with their hosts. In addition, you will be responsible for overseeing the recruitment, training and management of hosts, as well as promoting the service to key stakeholders, and supporting young people directly.
Cheshire West Supported Lodgings service will work across the borough of Cheshire West and Chester and you will be responsible for the effective delivery of it.
Your work will be underpinned by the organisations Endeavour model of assets based, psychologically informed delivery. The aim of which is to ensure that every young person leaves the service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of the Deputy Supported Lodgings Manager and the Greater Manchester Prevention Team you will be responsible for young people needing longer term placements, as well as sharing responsibility for the safety and wellbeing of all hosts and staff at the service.
Key responsibilities include:
• To be the first point of contact for young people and referral partners wanting to access the Supported Lodgings service.
• You will lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for the safeguarding, matching and placement of young people in the homes of hosts
• Arrange all aspects of a young person’s stay with a host, ensuring they feel welcomed and supported, taking into account the support needs of individuals.
• You will have responsibility for ensuring the health and safety of the environment for young people and hosts through regular checks and reporting.
• To work with young people, hosts and other agencies, to prepare them for independent living and access longer term, appropriate accommodation using support plans.
• You will be part of a team responsible for a 24 hour on call service
• You will recruit, vet and train hosts both formally and informally ensuring that the host recruitment policies and procedures are implemented.
• You will be responsible for carrying out regular checks on host accommodation and assisting them to make necessary changes.
• You will proactively work in partnership with multiple agencies including statutory teams, to support the well being and ongoing housing needs of young people, working in accordance with safeguarding, data protection and information sharing protocols.
• You will lead on the active promotion and selling of the Supported Lodgings service to all potential hosts and referral partners, across the voluntary/statutory sectors and within the wider local community.
About You
You will need to have the following skills and experience:
• Experience and an understanding of working with people experiencing homelessness, or people in crisis
• Experience of supporting young people with their support needs, working closely with other key professionals.
• Experience of writing, implementing and evaluating risk assessments
• Experience of supervising or supporting hosts or staff
• An understanding and commitment to working in an assets based way
• Able to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion
• High level understanding of professional boundaries and ability to maintain them
• Effective collaborative working with a range of internal and external stakeholders.
• Ability to effectively reflect on own practices for ongoing learning and development
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years’ service.
• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation
The organisation delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialize in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Service Coordinator, Client Services Coordinator, Housing Services Coordinator, Services Coordinator, Residential Services Coordinator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Crisis Skylight Merseyside provides innovative and exciting projects, opportunities and support for people who are, or at risk of being homeless from our office in Merseyside and in outreach settings across the Liverpool City Region. It is an exciting time in Crisis Skylight Merseyside as we launch our new 10-year strategy that will see the development of Crisis Centre’s that will seek to end homelessness for good.
Location: Crisis Skylight Merseyside, 96 Kent Street, Liverpool L1 5BD with one day working from home in line with Crisis’ Hybrid Working
About the role
As Strengths and Assets Coach, you will work alongside people who have experienced homelessness to develop their personal Strengths and Assets. The goal of the work is to create a sustainable housing situation by promoting strong community links, access to training and development, employment, leisure, and volunteering opportunities.
You will use and develop a range of coaching and learning skills and techniques to facilitate person centred progression plans, using a psychologically informed approach that leads to positive change. You will work with members to build their confidence and capacity to access wider community resources and become active citizens. You will also develop and deliver a range of engaging formal and informal learning, that is person centred in employability, volunteering, tenancy skills and personal development.
The role is an exciting opportunity to collaborate with colleagues in the development of Strengths and Assets Services at Crisis Skylight Merseyside. This will involve working with partners across a range of sectors to develop learning and participation activities.
Skills, knowledge, and experience vital to succeeding in this role:
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You will have experience in community education, tenancy skills development, volunteering, training, tenancy sustainment, or group work.
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Experience of working alongside marginalised groups and individuals using a coaching approach to develop strengths and assets.
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Ideally hold or be keen to work towards practical teaching qualification i.e., Level 3 AET (Adult in Education & Training), PGCE, or equivalent.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Two-days (pro rata) wellbeing days
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 8 September 2024 23:55
Interview date and location: W/C 16 September at Crisis Skylight Merseyside, 96 Kent Street, Liverpool, L1 5BD
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
An opportunity to really make a difference.
Peaches Womb Cancer Trust was founded in 2020 by a team of enthusiastic and dedicated researchers, doctors and nurses working alongside Professor Emma Crosbie. Since then, the original founders have been joined by invaluable volunteers and 2 staff members to ensure we can raise awareness, support patients, fund and promote womb cancer research.
Womb cancer, also known as endometrial and uterine cancer, is the most common gynaecological cancer in the UK. Affecting approximately 9,700 people annually, most are diagnosed over 50 years of age and have gone through the menopause, but womb cancer can affect younger women too. When diagnosed at an early stage, womb cancer is often treatable: when diagnosed at early stages, 1 and 2, the survival rate is 92%. However, when the disease is diagnosed at later stages, 3 and 4, the survival rate reduces to 15%. Currently 1 in 5 women, or people with a womb, are diagnosed at advanced stages. Latest figures show that the equivalent of 27 people every day are receiving a new womb cancer diagnosis and 7 people are dying from this disease every day in the UK. Peaches want to change that and save lives. We can't think of a better way to spend your time and deploy your skills.
We are looking for a senior leader to build and develop our small organisation.
Role Overview:
As the Operations Executive at Peaches Womb Cancer Trust, you will play the lead role in the efficient and effective delivery of our charitable and organisational aims. Reporting to our Chair of Trustees, you will work with autonomy and be responsible for overseeing the day-to-day operations of our charity, managing our small team of dedicated staff and volunteers and driving our fundraising initiatives to enhance our impact and sustainability as an organisation.
Key responsibilities:
· Leadership: providing effective line management, empowering others, working collaboratively and fostering open and clear communication at all levels of the organisation.
· Project Management: target driven, supporting the planning and design of projects, monitoring and evaluating performance, with the ability to work flexibly within wider changing and unpredictable environments.
· Fundraising: drive significant growth of the charity over the next financial year through existing and developing new opportunities.
· Financial management: work closely with the Finance Trustee to develop the annual budget, monitor monthly cash flow and check and report on levels of income and expenditure.
· Organisational growth: monitor the quality and quantity of services delivered, their outcome and explore opportunities to expand and develop the aims of Peaches Womb Cancer Trust. Collaboration with external organisations. Lead recruitment and expansion of our small team, as, required.
· Representation: present at board meetings, external organisation and steering groups and be the lead representative of Peaches Womb Cancer Trust.
· Governance: Assist the Board of Trustees on all matters relating to their legal obligations and charity law compliance including health and safety and safeguarding.
We are looking for someone with the following:
Significant fundraising and charity sector experience
Experience of leading high performing teams
Ability to work remotely and autonomously
Occasional travel for team and external meetings
Occasional evening and weekend working when needed
Flexible and adaptable
Experience of performance management
We would love you to demonstrate your skills and experience in the following areas:
Compassionate, empathetic and non-judgemental approach to all service users.
Excellent self-management skills to limit stress and maintain work-life balance.
Experience of managing complex projects with concurrent deadlines across a range of organisations.
Self-motivated and pro-active, with the ability to work as part of a team.
Target driven
Confident communicator with excellent standard of both written and verbal English.
Experience of building successful relationships with organisations, identifying mutually beneficial opportunities and delivering on these.
An understanding of the charity sector in the UK.
Commitment to maintaining continued professional development.
Experience of recruiting and managing staff and volunteers.
Ability to manage risk effectively to protect organisational reputation.
Ability to evaluate, monitor and report on outcomes and impact.
Strong project management skills, ability to manage multiple priorities and deadlines.
Proficient in Microsoft Office.
Demonstrable experience of building effective relationships with a wide range of stakeholders and organisations.
For further details or if you would like an informal discussion about this role, please contact us via the details in the application pack attached to the posting.
At Peaches Womb Cancer Trust, our aim is to preserve the health and improve the experience of those with, or at risk of, womb cancer.
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The client requests no contact from agencies or media sales.
Are you passionate about bringing together real life experience with scientific expertise to ensure everyone living with pulmonary fibrosis (PF) has access to effective, evidence based treatment and care?
Action for Pulmonary Fibrosis (APF) is the UK’s leading health and research charity for pulmonary fibrosis: a lung scarring disease that cuts thousands of lives short in the UK each year. There’s no known cure, and it’s on the rise.
We are looking for someone to join our team who has the skills and experience to grow and unite our community to take action, inspiring them with the motivation and confidence to get involved. You will be able to think on your feet, managing a varied workload with the ability to prioritise competing demands and ensure everyone who gets involved has a consistently positive experience
Why join us?
As well as knowing that what we do is making a positive difference to people’s lives, we support personal development and offer a range of benefits:
- 25 days holiday plus bank holidays (plus additional discretionary days around Christmas)
- Company Pension Scheme
- Flexible, home-based working
- Access to an Employee Assistance Programme including retail discounts, access to emotional support.
- Death in Service scheme.
- Company related sick pay when 6-month probation is complete.
- A focus on personal development including access to training opportunities and coaching.
Application Details
- Your CV
- A supporting statement outlining how you meet the knowledge and experience criteria in no more than two sides of A4
Closing Date: Monday 9th September
Interviews: Teams call w/c 16th September
Action for Pulmonary Fibrosis is an Equal Opportunity Employer and does not discriminate against any applicant for employment because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Action for Pulmonary Fibrosis is committed to a culture that is both diverse and inclusive and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
We bring people together to drive change so more people affected by pulmonary fibrosis (or lung scarring) can live well for longer.
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The client requests no contact from agencies or media sales.
Team: Innovation
Location: Remote
Work pattern: 21 hours working each Wednesday, Thursday & Friday
Salary: Up to £24,817 per annum (pro rata of £41,363)
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Senior Innovation Officer:
- Leading collaborative innovation cycles and sprints using an insight led innovation approach to develop new products and optimise existing activity
- Support the Innovation Manager to deliver overall Marketing and Income Generation targets by working across the directorate to manage innovation and new product development
- Identify, plan and develop new opportunities from end to end; from insight gathering and analysis to conducting pilots and stakeholder management
- Support the development of an innovation culture, building a culture of audience led decision making and supporting all Marketing and Income Generation teams to incorporate the innovation process and techniques into their work
About the Strategy, Knowledge & Innovation team:
- We sit within the Strategy, Knowledge & Innovation team
- Our team is responsible for shaping and building innovation across our directorate to deliver income growth and drive awareness across a diverse audience
- We currently have a team of 4, 5 once vacancy is filled
What we’re looking for in our Senior Innovation Officer:
- Experience of working within Fundraising
- Experience of supporting the delivery of an Innovation Strategy
- Significant experience of project management including stakeholder management & innovation projects
- Ability to manage and prioritise a high workload and multiple complex issues and tasks in a changing environment with tight deadlines
- A good working knowledge of fundraising disciplines
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 2nd September 2024
Virtual interview date: 11th & 12th September 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FareShare Merseyside & North Wales
Job Description Community Coordinator
Reporting to: Regional Manager
Location: Merseyside
Contract: Permanent
Hours: 35hrs
Salary: £23,620 – £24,329
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help tackle the cost-of-living crisis using England’s surplus food.
We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
As a Community Coordinator for FareShare, your primary responsibility will be to manage and sustain the Community Food Membership (CFM) programme. Your goal will be to build and maximize relationships with our partner. To excel in this role, you must be an exceptional communicator with an approachable nature, capable of securing, developing, and maintaining relationships whilst raising awareness of FareShare Merseyside and North Wales (FSM&NW) across the region.
The Community Coordinator will require a full clean driving licence, have access to a vehicle and be competent and confident traveling independently as they will be traveling across our region, Wirral, Knowsley, Sefton, Halton, Cheshire East, Liverpool and North Wales.
As a Community Coordinator it is vital to ensuring the success and sustainability of the FareShare’s CFM’s, fostering, strong, supportive relationships with our charity partners making a positive impact.
Main areas of responsibility
This role requires close collaboration with the Regional Manager, the Finance team, and Head Office. The Community Coordinator is expected to meet recruitment and retention targets, produce comprehensive reports, and ensure all requirements of funders are met.
- Organised, reliable and with a high attention to detail.
- Experience with customer relationships management systems.
- Strong IT and Microsoft Office skills: Outlook, Excel and Word are essential.
- Strong numeracy.
- Ability to prioritise and multi-task as required.
- A strong team player with a good work ethic.
- Ability to work to tight deadlines and in a fast-paced environment.
- Understanding of GDPR principles.
- Curiosity and empathy in line with with FareShare’s mission and strategy.
FareShare is an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Essential Criteria
- Previous experience in community work
- Excellent written and verbal communication skills
- Hold a full UK driving licence and have access to a vehicle
- Have a commitment to Equality, Diversity and Inclusion
- Eligible to work in the UK
Desirable Criteria
- Level 2/3 Food Safety training is desirable, but training will be provided.
- Have previous experience working with customer relationship management software.
- Be degree educated or have a strong career history doing similar roles in any sector.
- Have some experience of community.
Competencies and behaviours
- Develop and implement strategies to recruit new CFM’s
- Maintain relationships with existing CFMSs to ensure high retention rates
- Conduct outreach activities to promote the benefit of CFM membership
- Able to demonstrate being a Team player
- Eligible to work in the UK
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Frazzled Cafe is a small mental health and wellbeing charity founded by Ruby Wax OBE, that provides a safe environment where people who are feeling frazzled and overwhelmed by the stresses of modern life can meet to talk and share their personal stories.
We run our free meetings online every single day of the year for anyone who needs them, and anyone can book and be included to talk, share, listen and to feel heard.
We're looking for a confident and positive self starter with a high level of emotional intelligence and brilliant communication skills to be our new Project Support and Administrative Officer.
The role will develop and implement Frazzled Cafe communications including managing inboxes and marketing via social media, printed materials, and newsletters. The Project and Support Administrative Officer will provide support to the CEO and Training and Programmes to plan and manage service delivery, support the recruitment, training and queries of volunteers, as well as provide day-to-day administrative support to enable the effective running of the Frazzled Cafe meetings and functions.
Frazzled Cafe runs meetings throughout the day, from early in the morning until late in the evening seven days a week – the Project Support and Administrative Officer will be responsible for scheduling these meetings and supporting our Facilitators when issues arise.
Please note that there may be some evening and weekend work expected when emergency tech or meeting issues arise.
Main tasks:
Core Programme:
● Manage the delivery of all Frazzled Cafe meetings by being the main point of contact for day-to-day queries, managing the day to day running of core programmes, ensuring documents, schedules, records and systems are all up to date, and being on call to deal with any issues that arise.
● Respond to all public enquiries in a helpful and efficient manner
● Managing the Frazzled Cafe meetings schedule by arranging our meetings with volunteers and uploading them onto our booking website
● Design all pre- and post- volunteer meeting polls and ensure these are completed
● Hosting Ruby Wax public meetings with Ruby on Zoom
Volunteer Support:
● Support the Training and Programmes Manager in the recruitment, evaluation and training of volunteers
● Be confident in having constructive and difficult conversations via Zoom, phone and email with our stakeholders and volunteer network
● Ensure all volunteer records and training tracking is maintained and updated, and arranging training meetings
● Assess feedback forms from volunteers that may highlight problems or risks within meetings and manage these accordingly
● Support all volunteers in case of distress, queries, updates, problem solving and escalating queries to the Training and Programmes Manager when required
● Support and minute monthly volunteer meetings
Communications and Marketing:
- Manage and design social media content across Frazzled Cafe’s platforms
- Write copy for a weekly external newsletter and monthly internal bulletin
- Promote Frazzled Cafe via printed materials, social media and partner relationships
- Web management
Data and internal operations:
● Manage and oversee all data collection from the core programme meetings, including analysis and presentation of results to CEO, Training and Programmes Manager and Trustees
● Build and maintain relationships with prospective and existing partners
● Support CEO and Development Manager with funding applications and relevant administration tasks
● Maintain office systems and the central filing system
● Assist colleagues whenever necessary.
Shared Responsibilities:
With the CEO and Training and Programmes Manager:
● Design and rollout ongoing participant feedback surveys, evaluate survey data and present conclusions/proposals for next steps to internal stakeholders.
● Manage continuous improvement projects to support the organisation and your own development
● Help with the development and implementation of the Frazzled Cafe strategy.
● Play a key role in the design and delivery of volunteer recruitment, training and support.
● Assist in the production of the Annual Report of the charity and other publications and publicity material.
● Represent the organisation at external meetings where appropriate.
The client requests no contact from agencies or media sales.