Service Manager Jobs in Liverpool
We have a fantastic opportunity for a communications professional to join the Design, Digital and Internal Communications team. This is a remote role (must live in England or Wales) working 37.5 hours a week (part-time will be considered).
Do you have a passion for communications and engagement? Do you want to help make a difference to victims and survivors?
This role is a remote role (must be in England or Wales) within a supportive and friendly team.
As the Internal Communications Lead you will:
- Manage, update and monitor VS internal communication channels so that internal stakeholders (staff and volunteers) across England and Wales are informed of organisation news, successes and strategy and have a mechanism for feeding back.
- Produce, commission and edit copy adhering to all brand and style guidelines for email communications and intranet articles.
- Manage an engaging programme of webinars to update staff on new initiatives, training programmes and other key engagement activities.
- Work closely with staff across the organisation to ensure self-generated content is of a high standard, adheres to brand and style guidelines and is succinct, clear and engaging.
- Advise colleagues on complex communication messages and to form part of the wider communication team response in a major incident or crisis situation.
You will need:
- Significant experience of managing multi-channel internal communications (inc. intranet).
- Experience of writing concise, well written and engaging communications.
- Experience of reporting on key internal communication metrics.
- Experience of editing of video content.
- Excellent interpersonal skills to be able to liaise effectively at all levels.
- Strong personal integrity, reliable under pressure and team ethos.
- Proven ability to demonstrate a commitment to Equality and Diversity, to influence people to achieve effective desired outcomes.
- Educated to degree level or equivalent professional qualification.
- Proficiency in English language.
Interviews for this role will take place w/c 23 September 2024.
About Victim Support:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We are working towards a future where victims’ rights are respected, their voices are heard and they feel well supported.
Everyone at VS is driven by our purpose, vision, mission and values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
Please apply for this role via the Victim Support website. You will need to complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
The client requests no contact from agencies or media sales.
Fancy being our Head of Estates and Facilities?
We have an exciting new opportunity at Willowbrook Hospice in Prescot – an Independent Charity which operates a Specialist Palliative Care Unit for patients across Knowsley and St Helens – for someone to join our Senior Leadership Team as we look to recruit a new Head of Estates and Facilities. This is a key role in the 8 person-strong Senior Leadership Team, responsible for the strategic direction and operational management of the hospice estate, retail units and all patient-facing services. You will have full responsibility for key teams providing crucial services across Willowbrook, covering:
· Maintenance
· Catering
· Housekeeping
· Gardening
Role Description
This is a full-time role, 37.5 hours per week, mainly working Monday to Friday. Although the role is both strategic and operational, it includes being responsible for the maintenance and upkeep of all Willowbrook buildings and facilities, managing patient facing services in the Hospice building, managing budgets, line managing teams and handling procurement activities on a day-to-day basis. The post holder will develop a plan of work that continues to improve and enhance our patient services and facilities whilst ensuring compliance with relevant health and safety legislation and other relevant standards and best practice.
Required Qualifications
- Facility Management (FM) and Procurement skills and experience
- Analytical Skills and Budgeting expertise
- successful Line Management experience
- Strong understanding of healthcare facilities management
- Excellent communication and interpersonal skills
- Relevant qualifications in Health and Safety (NEBOSH)
- Knowledge of health and safety regulations
The client requests no contact from agencies or media sales.
About the role
- Reporting to: Communications and Engagement Manager
- Contract: Full-time
- Hours per week: 35 hours, usually between 9:30 – 5:30. One hour for lunch.
- Annual leave: 25 days holiday, plus statutory bank holidays
We’re looking to recruit a Senior Communications and Engagement Officer to join the friendly CharityComms team to help us plan, organise and deliver communications and engagement outputs that support the needs of members, and drive organisational development.
A core part of the job will be overseeing the CharityComms’ social media work, by managing our channels, creating content, and delivering on our social media strategy to engage people and increase our brand profile.
Other key tasks include content creation and commissioning projects for our website, and having a supporting role in other general communications, engagement and marketing activity and administration as needed. This is a great opportunity for a strategic thinker with a passion for creative, impactful communications, who is ready to demonstrate their initiative.
Location
Remote, with the option of occasional working in our central London office, and as needed for in-person events (full travel costs will be covered for any in-person events).
About CharityComms
CharityComms is a thriving membership network of communications professionals working in UK charities. Our amazing community is made up of more than 750 charities, adding up to almost 12,000 people.
We work with our members and the wider communications community to raise the standard of charity communications, to enable them to deliver their world-changing missions more effectively. From our range of services and events to our best practice guides, reports, support for professional development and web and social media content, we represent, support, inspire, connect and inform our members and the wider charity communications community.
We are a small, friendly team of 13, working closely together to achieve big things for our members and the sector. In 2021 we won Team of the Year and have recently been shortlisted for Best Professional Body or Learned Society at the Memcom awards.
Purpose of the role
You will be working with the Communications and Engagement team to promote CharityComms and what we offer, through the creation and development of effective and engaging content, and community and stakeholder engagement.
Communications and content are at the heart of this role, and we’re looking for someone with demonstratable experience in strategic, content-based projects, including commissioning and editing content from external stakeholders, social media management and content creation, and community management.
Social media management and community engagement
You will own the social media management of our channels, maximising their performance and supporting stakeholder engagement with our work. You will:
- Deliver and adapt a creative and engaging social content strategy with the Communications and Engagement Manager that meets our wider business aims and objectives.
- Craft key organisational messaging into engaging social media content and posts to generate conversations.
- Be responsible for creating, scheduling and managing social content using Twitter, Facebook, LinkedIn and our management tool, Sprout Social.
- Responsible for maintaining upkeep of social analytics reporting, as directed by the Communications and Engagement Manager, to ensure activity supports wider marketing, communications and engagement strategies.
- Continuously improve our social media presence and brand profile, including recommending and piloting new approaches to content and channel development to increase community engagement and meet targets.
- Manage and monitor forum and social media groups and act as facilitator of conversations where needed, working closely with relevant colleagues and stakeholders.
- Grow and deliver ways to increase engagement with new and existing audiences, including regular engagement activity on member’s posts (sharing, liking) and ensuring our member network is up to date within these channels.
Content commissioning and creation
Working proactively and collaboratively with the Communications and Engagement Manager to deliver our content plans. You will:
- Deliver and adapt our communications and engagement strategy to meet our objectives.
- Play an active role in content creation and marketing activity – including designing, producing and editing creative content i.e. graphics, photography, videos.
- Develop, coordinate and update long-form pieces for our website, i.e. best practice guides and templates.
- Have remit to commission content projects – using own initiative to develop initial pitches relevant to charity communicators and oversee the commissioning process.
- Work with external providers where necessary to develop resources and creative materials where required.
- Stay up to date with current communications, marketing and content trends, to advise the wider CharityComms team on best practice regarding content and campaigns, including accessibility.
Website and email comms
Working collaboratively with teams where needed or taking key roles to:
- Edit, upload, and publish content on the CharityComms website as directed.
- Work with the Communications and Engagement Manager to continuously deliver on website strategy activities.
- Work alongside the Communications and Engagement Manager to deliver eNews campaigns. This could include commissioning, writing, research, proof-reading, scheduling, maintaining lists and reporting on performance as needed.
- Actively provide feedback to the Communications and Engagement Manager and Head of Membership and Insight on planned activities and make recommendations for improvements.
Other activities
- Ability and confidence to deputise for the Communications and Engagement Manager where necessary.
- Analyse data for reporting and make recommendations.
- Work across the organisation to support communications and marketing activity to ensure consistent messaging, tone and content.
- Provide communications support across key organisational projects, and on any other activity, as reasonably requested, that will generate social and/or financial return on investment for CharityComms.
- Support the admin of the comms inbox, responding appropriately to requests or flagging for colleagues.
- Keep up to date with sector news, events and activities.
- Attend CharityComms and sector events, where appropriate, either in-person or online.
Person specification
Experience
- Experience of working in a professional membership organisation - desirable.
- Experience of digital content management; especially working with a CMS - desirable.
- Experience of running social media accounts and engaging communities through them - essential.
- A good knowledge of current communications and engagement techniques and practice - essential.
- Experience of both writing and editing for the web - essential.
- Experience of video and photo editing - essential.
- Experience of commissioning content - essential.
- Experience of social analytics reporting - essential.
Personal attributes
- Highly motivated and goal orientated - essential.
- Empathy with the goals and vision of CharityComms - essential.
- Excellent communications and interpersonal skills and ability to represent CharityComms externally - essential.
- Strategically minded with a practical hands-on approach - essential.
- Excellent organisational and administrative skills - essential.
- Ability to work alone and with others and work under pressure - essential.
- Ability to demonstrate initiative and creativity - essential.
- A good level of IT literacy, including the use of data bases (preferably Salesforce) and AV systems - essential.
- Commitment to self-directed learning and networking across sectors and share new ways of working with colleagues - essential.
- Maintain an externally facing focus - essential.
- Support CharityComms proactive, results orientated and collaborative culture - essential.
Interviews
Interviews will be held online via Zoom. Our friendly interview panel will be made up of staff members from the Comms and Engagement team.
These are some of the types of questions we will be asking during the interview:
- What interests you about working at CharityComms?
- Tell us about a time when you had to prioritise multiple tasks or deadlines.
- What is your previous experience of working remotely – particularly with communicating and making sure you are working most effectively with your teammates?
Shortlisted candidates will be sent the list of interview questions in advance of the interview.
Diversity and Inclusion
At CharityComms, we’re committed to creating an inclusive culture, internally and in the wider charity sector, where everyone can be themselves and reach their full potential. We value lived and learned experiences of social issues, justice and change.
We actively encourage applications from people of all backgrounds and cultures and we will do our best to support you to upskill because we want to recruit, retain and develop the best talent available.
Additional info
All staff are currently working remotely from home, but there is the option to go into the office (located near London Bridge), to work and meet other members of the team as necessary.
Benefits include:
- Yearly personal development budget.
- Generous pension contributions.
- Opportunity to attend CharityComms events.
- Reciprocal membership and training opportunities with many other sector organisations.
- Flexible working is offered where possible.
The client requests no contact from agencies or media sales.
National LGBT+ Independent Victim Advocate
Do you want to make life better for LGBT+ victims and survivors of abuse?
Galop, the UK’s LGBT+ anti-abuse charity, is seeking an LGBT+ Independent Victim Advocate to support survivors remotely across the UK.
Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.
We run four national support helplines for LGBT+ victims and survivors of: domestic abuse; hate crime; rape and sexual abuse; and so-called “conversion therapy”. We provide advocacy services, both in London and nationally, for LGBT+ victims who need longer-term support. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.
We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research, like our upcoming report into LGBT+ experiences of sexual violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country.
We are looking forward to someone to join our growing national advocacy team, supporting survivors remotely across the UK. You will work directly with LGBT+ victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related experiences of abuse or violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
You will work with mainstream services to ensure the voices and experiences of LGBT+ survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT+ people facing abuse and violence.
You will have expertise in delivering needs-led specialist support services. You will need to be solutions-focussed and enjoy working collaboratively across a diverse and committed team. You’ll need to have good resilience and self-care, and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our team.
Location
This is a remote post, working from home.
The role will include travel to our London building and occasional travel across the UK.
Hours
Full Time (35 hours per week)
Contract
Until 31 March 2025 (extension subject to funding)
Reports to
Advocacy & Support Manager/Senior Advocate
Salary
Grade F: £27,230.31 - £31,878.96
Closing Date
Applications should be submitted by 10am on Wednesday 4th September 2024
Interviews will be held on Wednesday 11th September or Thursday 12th September 2024
Questions?
If you have any questions or would like to discuss the role further prior to application, please contact our Recruitment team via email.
REF-216 243
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with Blind Veterans UK, a military charity, who provide veterans with rehabilitation, training, practical advice and emotional support. They help blind ex-Service people of every generation lead the life they choose, rebuilding lives after sight loss, away from isolation and towards a life of fulfilment.
The charity is in a period of transformation. Over the next two years they will be revising the organisational strategy and planning for a new future, so that they are able to deliver the best possible support to their existing and potential beneficiaries from a financially sustainable position. The Head of People & Culture will provide support and leadership to the HR partners and advisors and ensure fair and consistent delivery of the Charity’s HR service. This role will be a change agent, and strategic partner, contributing to, and leading business conversations.
The Head of People & Culture will play a key role in change management, employee relations, talent management, leadership development, and employee engagement initiatives.
The successful candidate must be able to demonstrate:
- Current, extensive knowledge of key HR processes and best practice.
- Experience of leading, motivating, and supporting HR teams.
- Relationship management, especially at managerial and stakeholder levels.
- Business management, including financial management and strategic planning.
- Comprehensive understanding of employment laws, including inclusion and diversity programmes.
- Comprehensive understanding of the charity sector, focus area and business trends.
- Demonstrable experience of applying the principles of coaching and/or mentoring.
We are seeking a motivational people manager with excellent influencing and negotiating skills, strong verbal and written communication skills, including active listening, and with the ability to take a logical and analytical approach to problem-solving.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status*, or other category protected by law.
*Blind Veterans UK will interview any veterans who apply for this role.
Location: Homebased, with some travel
Closing date: Sunday 8th September 2024
Interviews with Blind Veterans UK will take place in London on Wednesday 18th September
Due to the urgent nature of the role, Charisma will be reviewing and conducting vetting interviews on a rolling basis in preparation for the interview day on 18th September. Please apply as soon as possible to avoid disappointment.
The successful candidate will need to be able to start the role at the end of September / early October. As such we are only able to progress candidates who have a 1 month or less notice period or availability.
Location: Homebased – UK wide travelling to our London based Hub (Kennington)
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 90 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.
Job summary
We're looking for an ambitious and talented Head of Public Fundraising join our team. As a member of the extended leadership team, you'll inspire and lead a talented team of fundraisers committed to growing income from community, events fundraising and individual giving (including legacies). A highly motivated, creative team player with a strong track record of success, you'll support our fantastic public fundraising team to take these vital income areas to the next level and beyond.
You’ll have a solid understanding and experience of one or more public fundraising income areas, be adept at identifying and creating opportunities for income growth and be able to communicate with a wide range of audiences, organisations and stakeholders — internally and externally. An understanding of health and medical causes would be beneficial but certainly not essential. We’re very happy to support the career development of somebody stepping up into their first ‘head of’ role and will also consider applications from someone who is already in a Head of role seeking to increase their remit across a greater number of fundraising areas. Most importantly, however, is your understanding of public fundraising alongside your passion to support the charity to save lives and improve the quality of life of everyone affected by bowel cancer.
Please apply by sending your CV accompanied by a supporting statement (no more than two A4 pages) which explains your interest in this role, addresses how you meet the person specification, and demonstrate how your experience and knowledge fulfil the criteria.
If you'd like an informal chat about this role please contact Simon Callaghan @ Peridot Partners you can also find out more on their website.
The client requests no contact from agencies or media sales.
Liverpool Charity and Voluntary Service (LCVS) works to improve the wellbeing of individuals and develop stronger communities across the city. This organisation works in partnership with other organisations, agencies and individuals, bringing resources together to positively impact the third sector.
The Community Mental Health programme aims to strengthen personal resilience and reduce health inequalities. It provides support to people who have mental health issues to enable them to re-connect and be actively involved with their local community. The programme will focus on improving health, physical activity, education, housing and financial stability.
The Role
We are recruiting for a Mental Health Care Lead, which is a brand-new role and a unique opportunity to shape support via the Community Mental Health programme. The main duties include:
- Delivering the community mental health programme in line with contract requirements.
- Identifying the needs of service users and being accountable for delivering a high-quality service.
- Increasing levels of engagement with statutory and non-statutory agencies.
- Implementing and managing co-working strategies within the multi- disciplinary approach.
The Person
As the Mental Health Care Lead you will have ideally worked in a similar role and have a strong awareness and understanding of the charity sector and mental health services.
We are looking for someone who has the commitment to reduce health inequalities and is pro-active in finding creative solutions to community issues. You will have the skills to connect with external organisations and building partnerships. You should be able to listen, empathise with people and provide person centred support in a non-judgemental way. It would be desirable to have experience of line management and leadership.
To be considered for this role, you must hold a full UK driving licence and have access to your own transport.
Why LCVS?
LCVS adopt a flexible working environment. This hybrid role combines working in the local community, from the city centre office, which is a hub for Liverpool’s charity and voluntary activity, and the opportunity to work from home.
Apply here for your opportunity to join the friendly and supportive team at LCVS who are committed to an exceptional culture of equal opportunities, anti-discrimination and anti-oppressive policies and practice amongst employees, volunteers and service users.
To register your interest or for futher information contact Jen, Charlie or Leanne at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Engagement Officer
We are looking for an enthusiastic and motivated individual to join the South West engagement team to support our exciting work with South West communities and colleagues across the locality.
If you have experience and an understanding of the meaningful involvement of lived experience, working to address health inequities, using a data driven approach to prioritisation and focus of work… the apply today!
This is a remote working role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: S11207 Engagement Officer
Location: Home-based, Hampshire, Isle of Wight, Bath, Swindon or Wiltshire, as part of the South West & Channel Islands locality team, however, extensive national travel will be required as part of this role (may include team meetings or other work related meetings)
Hours: Part-time, 21 hours per week (flexible working available)
Salary: Circa £16,877 per annum (inner London weighting £2,370 per annum or outer London weighting £1,260 per annum may be applied in accordance to where you live) (FTE circa £28,100)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 29 September 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 14 or 15 October 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Engagement Lead for the SouthWest and Channel Islands, the Engagement Officer will work with colleagues across Hampshire, Isle of Wight, Bath, Swindon and Wiltshire to deliver against engagement activity.
Key responsibilities will include:
· Leading the involvement of people affected by stroke to prioritise our work and improve the experience of people affected by stroke
· Work with colleagues across the locality to deliver a localised approach to addressing health inequalities, working with Equality Diversity Inclusion (EDI) leads from across the organisation.
· Mobilise key stakeholders to campaign
· Working with health care professionals, including clinicians, managers and leads
About You
You will be:
· Data driven
· Able to prioritise activity and focus to increase impact and reach
· Willing to travel
· Experimental and willing to learn
· Dependable
· A team player
This role requires extensive travel across South West England to visit people in community and professional settings and will require regular travel outside of the locality for away days, meetings and training. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Engagement, Community Engagement, Health Engagement, Engagement Officer, Community Engagement Officer, Health Engagement Officer, Engagement Assistant, Community Engagement Lead, Health Engagement Coordinator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
As our Senior Strategic PR Lead, you will develop and oversee a strategy pursuing global opportunities to influence and respond to developments that strengthen ProVeg’s impact of an international food awareness organisation. Using an evidence-based approach and real-life stories you will inform, inspire, and influence a changing food system. You will position ProVeg as a pragmatic, solutions-oriented actor within the ecosystem of plant-based, fermented and cultivated food. You will work with NGOs, companies, food-service providers, startups, investors, policy advocates, the public, and many others to amplify key messages.
We seek a dynamic, innovative leader in PR or public affairs who thrives on driving change and making a global impact. If you're passionate about shaping the future of food and have a proven track record in strategic communications, this role offers an exciting opportunity to lead ProVeg’s global narrative.Working with international colleagues, you will be a force to be reckoned with. You’ll help establish ProVeg as the go-to organisation helping the world transition to a plant-based, fermented and cultured foods system. You’ll build on our global reputation and credibility with a wide range of stakeholders.
You will develop a strategic and effective PR plan for ProVeg, and develop and oversee communications activities that promote, enhance, and protect the organisation’s charitable mission and vision.
Job Details
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Reports to: Global CEO
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Department: INT Communications
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Direct reports: Senior PR Manager
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Closely collaborating with: Senior International Communications Manager, Digital Director (web, brand and graphic design), Chief Strategy Officer, International Director, Director of Partnerships & Institutional Engagement, Head of Philanthropy, Country Directors, internal and external colleagues.
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Location: Remote, ideally in the UK, NL, PL, CZ, or, for exceptional candidates, potentially US (ET zone)
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Hours: 40 hour a week (36h possible)
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Salary: dependent on experience and location, around £45-48k in the UK (based on 1FTE of 40 hours)
Responsibilities
Strategic development and implementation
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Develop and oversee an effective PR communications strategy, including business/trade press and public affairs (EU and UN advocacy), based on ProVeg’s strategic principles, impact areas and global interventions.
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Be accountable for the development, delivery, and evaluation of the organisation’s PR activities.
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Create relations with key media outlets to increase visibility and dissemination opportunities
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Develop media relations and build relationships with PR contacts to continuously grow our impact.
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Secure media opportunities for the Senior Leadership and Executive Team and the Global CEO.
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Oversee and ensure the management of positive relationships with the media and relevant change agents, and external colleagues.
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Develop and update, as needed, clear guidance (e.g., core messaging and brand narrative) for the communications team to ensure public communications are aligned with ProVeg’s organisational strategy and communications approach.
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Increase ProVeg International’s profile, particularly in broadcast media, enhance the organisation’s credibility and inspire supporters and other stakeholders through the use of engaging communications.
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Safeguard the organisation’s brand by overseeing and managing the development of crisis communications plans and advising on emerging issues and PR risks and opportunities.
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Liaise with the Global CEO and the Senior Leadership Team on strategic communication alignment and/or adjustments, and coordinate and ensure synergies in terms of quality control, key messages, templates, strategies, etc.
Management and leadership
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Model excellence in (remote) team management by motivating, coaching, giving, and receiving feedback, supporting and developing teams and skills, and driving innovation and creativity.
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Advise and work with colleagues across the organisation, to ensure we maximise opportunities to raise awareness, influence, and deepen engagement with our audiences in order to support a variety of objectives.
Budget and resource management and evaluation
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Manage a dedicated budget for effective reporting and forecasting.
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Produce timely and regular management information for leadership that effectively explains performance set against OKRs, KPIs and the broader strategic plan.
Qualifications
Required:
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An excellent understanding of the plant-based and alternative protein sector and knowledge of food systems change.
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A successful track record (5+ years) in journalism (print or broadcast), marketing, or public affairs, developing and delivering strategic objectives across a range of communications channels.
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Strong track record in PR (including broadcast), marketing and/or organisational branding.
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Excellent written and verbal communication skills, English to native level (or C1).
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Excellent networking skills and experience in building productive relationships with key media stakeholders and influencers.
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Strong project management skills.
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Ability to juggle a varied workload, delegate effectively and contribute as a team player.
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Strong team management skills and a commitment to motivating and empowering a team remotely in order to achieve their goals.
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High level of emotional intelligence and interpersonal skills – externally and internally; ability to balance diverse interests of different teams.
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A strong understanding of, and experience of using, quantitative and qualitative evidence.
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Strong problem solving skills.
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Experience of strategy development and target setting.
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A commitment to ProVeg’s values and guiding principles.
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An instinctive ability to positively contribute to and influence the wider team.
Preferred:
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A good understanding of data protection issues, including GDPR
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Experience of visual communication methods (video, infographics, etc.)
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Understanding of the third sector.
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International experience.
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Understanding and/or experience of policy processes and advocacy.
Benefits of working with us
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A strong organisational focus on personal development, with a designated training budget.
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Provision of a work laptop.
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Flexible, trust-based working arrangements and home-office arrangements.
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Career-development support.
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Mindfulness programme - free Headspace account
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We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
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And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
When?
Application deadline: 27 September 2024
Start: November 2024 (or sooner if possible)
Further information
Our Application Procedure
Submit your application and motivation letter and outline how you meet the role and person specification in no more than 2 pages, and please attach your CV.
The recruitment process includes:
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Online Cognitive Aptitude Test and a Personality Test.
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A first online interview with the People & Culture team.
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Online trial task.
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A second interview with the hiring manager.
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The final decision may require an additional interview, usually with Senior Management.
The client requests no contact from agencies or media sales.
Salary: £34,085.47 per annum (plus £5,023.71 London Weighting Allowance if applicable)
Location: Remote, office based or flexible working
Contract: Permanent
Hours: 37.5 per week
Closing date: Wednesday the 11th of September at 11:30pm
Are you an enthusiastic and innovative fundraiser looking to work at one of the UK’s leading charities on homelessness and housing? If you are and have a passion to help the housing emergency join Shelter as a Senior Direct Marketing Manager – Digital Acquisition where you can put your digital fundraising expertise and curious thinking to use in our Individual Giving team and strive to make a difference.
About the role
This Senior Direct Marketing Executive position is within our acquisition team which is a fast-paced, dynamic, supportive team who bring in new donors across the Individual Giving portfolio. You’ll work alongside the Senior Direct Marketing Manager (Digital Acquisition) to lead on the following things:
- Digital fundraising campaigns and projects
- Managing relationships with agencies
- Managing budgets
- Maximising income opportunities
- Staying ahead of sector trends and insight
- Monitoring the achievement of financial and non-financial targets
Your key areas will be developing and leading on delivering our multi-million-pound campaign at winter and across Shelter’s individual supporter channels, propositions and product. Your work will help to drive us closer to ending the housing emergency.
About you
You’ll bring digital expertise, an audience understanding and your creative flair to develop standout digital campaigns. With a constant curiosity for industry leading creative campaigns, you will inspire the team and share your knowledge and skills. You will build strong relationships with colleagues, agencies and suppliers. You must also be skilled at project managing multiple campaigns while maintaining a high level of drive and commitment.
You’ll have a key eye for detail and will be comfortable interpreting and analysing data to make decisions and be confident to take risks, run tests and ultimately push our fundraising to the next level.
This is a great opportunity to join a dynamic team, for someone who is looking to excel in digital fundraising and marketing strategy and to deliver ambitious plans.
We are looking for candidates who have the following skills and knowledge listed below to apply for the role.
- Essential digital expertise: You have experience working in a fundraising and / or a marketing environment with a technical grasp of digital marketing and developing digital supporter / customer journeys and engagement, working across key digital platforms like Meta Business Suite, other social media platforms, Google Ads and Google Analytics.
- Direct marketing knowledge: You will have a solid understanding of best practice in marketing communications. You will have experience in drawing up digital marketing plans. You will be familiar with delivering marketing results in a customer focused environment such as fundraising and be able to manage and analyse marketing campaigns, as well as being able to digest complex data and extract key insights to inform strategies and campaigns and are able to comminate these effectively with the wider team.
- Effective communicator: An expert in communicating digitally, you are audience led and supporter / customer centric and will be dedicated to providing the best experience to Shelter supporters to reach acquisition and financial targets. You will have experience and be able to demonstrate your copywriting skills. You are a storyteller.
- Results-driven: You are an ideas person and are results-driven with a keen interest in the fundraising market. You are excited by the prospect of working in an innovative team to improve Shelter’s fundraising offerings.
- Prioritise diversity and inclusion: You will be excited to role model challenging internal and external stakeholders to encourage a more open and inclusive mindset and embed inclusion in product work.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Our Individual Giving team sits within our successful, growing Income Generation directorate and consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation. That’s resulted in us generating over £20m of unrestricted income every year. We’re also welcoming and supportive, firmly believe in developing our people and can offer you every opportunity to progress.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert approximately 1 page in length, following the STAR format, and ensure you demonstrate how you address the following behaviours listed below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We create change and align behind our strategy
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Liverpool Charity and Voluntary Service (LCVS) works to improve the wellbeing of individuals and develop stronger communities across the city. This organisation works in partnership with other organisations, agencies and individuals, bringing resources together to positively impact the third sector.
The Community Mental Health programme aims to strengthen personal resilience and reduce health inequalities. It provides support to people who have mental health issues to enable them to re-connect and be actively involved with their local community. The programme will focus on improving health, physical activity, education, housing and financial stability.
The Role
We are recruiting for a Mental Health Care Navigator, which is a brand-new role and a unique opportunity to shape change via the Community Mental Health programme. The main duties will include:
- Connecting people to community groups for practical and emotional advice and support.
- Identifying, implementing and evaluating risk management plans, to ensure that everyone receives a high-quality service.
- Establishing an alliance of organisations to give a holistic approach to support.
- Raising awareness of working in partnership to reduce pressure on statutory services and improve health outcomes.
The Person
We are looking for an empathetic, open minded and committed person to provide a person-centred approach and support people with mental health issues. In this role you will require excellent listening and communication skills and be both resilient and able to work well under pressure. You must also be proactive and have the ability to develop key relationships with an array of organisations in the local community.
Experience of working in a similar role would be advantageous, however we are also keen to speak to candidates who have experience of supporting people with their mental health in a voluntary capacity.
Why LCVS?
LCVS adopt a flexible working environment. This hybrid role combines working in the local community, from the city centre office, which is a hub for Liverpool’s charity and voluntary activity, and the opportunity to work from home.
Apply here for your opportunity to join the friendly and supportive team at LCVS who are committed to an exceptional culture of equal opportunities, anti-discrimination and anti-oppressive policies and practice amongst employees, volunteers and service users.
To be considered for this role, you must hold a full UK driving licence and have access to your own transport.
To register your interest or for further information contact Jen, Charlie or Leanne at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Casual Recovery Worker
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Derwent Square as a Casual Recovery Worker covering holidays and sickness.
Derwent Square is a mental health project, that offers supported housing to 5 Residents. We are currently working to a recovery model and our aim is to provide stability and an environment to learn skills that will promote independence in the customer. We provide a range of support services for people with mental health to access their local community, including living skills, support with medication management and peer support through individually tailored support plans. Our ultimate goal is to empower our customers with the skills for them to flourish in an independent setting.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
These unique and rewarding freelance audit opportunities would suit experienced experienced audit professionals that are flexible, love diverse travel experiences, supporting worthwhile causes and inspiring people. AfID is recruiting on behalf of a leading specialist in international NGO grant audit services for development donors such as the UN and the World Bank. Assignments would suit experienced qualified audit professionals with grant audit / management experience, ideally in a not-for-profit/ international development context
Role overview.
Complete international grant expenditure audits for a diverse range of projects (grant recipients) funded by international donor institutions ranging from emergency aid, to long term development in areas such as agriculture, health or infrastructure or technical research. Assignments are 1-3 weeks in length and based across the European mainland and the developing world. These are offered on an assignment by assignment basis, one to two months in advance.
Contractors can be based outside the UK
Requirements
- Qualified ACA / ACCA or equivalent – 5+ years post qualified experience
- Grant management and audit and reporting experience with international institutions. Preference given to individuals that have worked on UN or EC grant assurance assignments
- Diplomacy and cultural sensitivity while working with a hugely diverse range of clients and beneficiaries
- A real interest in international development and associated funding structures
- Ideally but not essential fluency in a second language such as Spanish, German, French, Arabic & Portugese
- Excellent communication, report writing and presentation skills in English.
- Resilience and adaptability
Personal attributes:
- At least 5-10+ years of relevant audit experience
- Ability to work under pressure; Strong planning, organisational and time management skills
- Sound technical and analytical skills, report writing and presentation skills
Passionate about international travel and development and willing to work in international locations. Individual must be prepared to travel to challenging locations when it is deemed safe to do so. Individuals must also be able to demonstrate effective past working practices when working remotely with a range of clients.
Evening / Night Assistant Domestic Abuse Support Worker
Ellesmere Port
Perm
£18,293 + £50 per sleep allowance
Part time - 20.5 hours per week on rota basis
Our client
Morgan Hunt is working with a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse, homelessness, and young parents across the of Northwest England. Improving the safety and life opportunities of the people who use their services and supporting them in their recovery. They support the people they work with to overcome the experiences they have had, empowering them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term.
We are currently recruiting for an Evening / Night Assistant Domestic Abuse Support Worker to join the team on a permanent basis following the successful acquisition of a new Refuge service in Ellesmere Port. This is part time role, working 20.5 hours per week on a rota basis.
The role
- To accept new referrals and complete move in procedures for new clients, including supporting flat turnarounds, cleaning, and re-stock to ensure there is no delay in accommodation any referral.
- Ensure the upkeep and security of the building and take responsibility for any cash and equipment.
- Maintaining an understanding and awareness of and adhering to all support plans and risk assessments and to update the Domestic Abuse Support Worker (DASW) of changes to risk or incidents.
- To provide feedback to the DASW regarding tenant's SMART plans and aims achieved, recorded documentation on client database.
- To complete risk assessments for activities both 1-1 and group work, incorporating safety planning, reviewing on a regular basis.
- To work with clients and other staff to devise an annual plan for client involvement, to actively engage the individuals and families within the Ellesmere Port DA safe accommodation service, promoting lived experience involvement in service delivery and improvement.
- Facilitate evening group work and promote, monitor and evaluate involvement sessions in conjunction with the people using services.
- To work in-line with the project's budget, adhering to financial policies and procedures.
- To monitor the security and safety of the premises on an ongoing basis, including CCTV, front door entry system and alarm system.
- To be responsible and accountable for the efficient recording, storing and maintaining of client records including contact notes, correspondence, incident reporting, handovers, risk updates and outcomes achieved.
- Record and manage any anti-social behaviour or neighbour nuisance and respond appropriately according to escalation procedure.
- Address any instances of non-engagement or perceived obstacles to support via a trauma informed approach.
- To actively promote the service and the organisation.
- To ensure GDPR, confidentiality and professional boundaries are upheld in all aspects of daily practice.
The candidate
- Relevant qualification in Domestic Abuse / IDVA / ISVA or equivalent diploma / degree / NVQ 3 or equivalent work level experience and the willingness to achieve a level 3 qualification.
- An extensive understanding of individuals and families who have or are experiencing domestic abuse.
- Knowledge of working as part of a team, working on own initiative and managing time effectively.
- Ability and knowledge of planning, promoting, or delivering group work sessions with evaluation.
- Knowledge of providing support on agreed outcomes of assessment support plans.
- Knowledge of assessing and implementing risk assessments, including DASH Ric.
- Knowledge of the impact of multiple disadvantages, complex support needs and homelessness.
- Knowledge of welfare benefits and relative legislation.
- Knowledge of health and safety and lone working.
Benefits
- Auto enrolment pension plan which all employees are enrolling after 3-month probationary period.
- Health plan for all employees after completion of successful probationary period including free eye testing, access to counselling and reduced gym membership.
- Bike to work scheme
- Salary sacrifice tech scheme including all products from Currys.
- Christmas saving scheme - save January - November.
As this post is at women only project schedule 9 of the Equality Act 2010 applies. An Enhanced DBS will be required for the role of Evening / Night Assistant Domestic Abuse Support Worker.
If you feel you meet the above criteria and are looking for a new opportunity, please apply today!
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Are you able to listen? Do you have the experience, maturity and empathy to support people who have concerns about their workplace ? Could you help someone decide their next steps, without stepping over the line? You will be covering Central and the North London area , ideally you can drive and access to a car.
This role is remote but you will be visiting the trust when needed.
We are looking for a candidate with excellent communication skills to support contacting employees to find a self-determined resolution to their concerns for independent and confidential staff liaison service.
The Role
To provide independent, confidential liaison for all staff
To support contacting employees to find a self-determined resolution to their concerns by telephone and/or in person
Escalate issues of concern promptly in accordance with agreed timescales
Surface issues for the organisation which might otherwise be unknown
Promote an environment of Freedom To Speak Up
Provide support for staff who feel unable to raise issues internally or without support
The Candidate
Proven management and organisational skills at a midmanagement or higher level
Demonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues.
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Experience in giving presentations to small and large groups
Strong report writing skills
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of planning and prioritising own workload, and working on own initiative
Basic knowledge of Employment Law, the Equality Act and data protection
Knowledge of HR policy and proven experience of staff management desirable
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.