Service Manager Jobs in Liverpool

Strategic Lead

Do you have experience of leadership, governance, relationship building, influencing and work planning?

Do you want to work for an organisation that strives to be a great place to work, where everyone is high performing and where together you can achieve impact that makes a real difference in the prevention and recovery from domestic abuse for vulnerable children and families?

We have an exciting opportunity for a Strategic Lead to join the team in this remote working role offering full or part-time hours.

Position: Strategic Lead (REACH)

Location: Office-based or Remote (meetings in London approximately once a month)

Hours: Full or part-time hours available

Salary: £70,000-£80,000 or £300 - 350 day rate

Contract: Fixed term contract, 6 months – ideally October 2024 to March 2025

Closing Date: Monday 16th September 12pm

Interview Date: Interviews will be held online via MS teams, on Friday 27th September 2024

The Role

In May 2024, the organisation launched REACH (Researching Effective Approaches for Children): A plan to find out what works to prevent domestic abuse and support child victims. 

You will develop a detailed plan to operationalise the REACH Plan, including the structure, governance, funding, partnerships and activities that will lead to finding what works in prevention and recovery from domestic abuse. You will also build key relationships in the sector, in survivor networks, in academia and among research funders and in national government to ensure acceptability and secure support for the plan and its objectives

Working closely with the leadership team, you will progress the existing plan to the point of being ready to launch a successful programme of work in April 2025.

About you

You will have:

· A degree-level education or equivalent experience

· Operational experience: experience of organisational development and leadership

· An excellent understanding of the domestic abuse sector, including practice, policy and research

· A strong understanding of evidence (including experimental evidence), evidence based policy, and the role that evidence plays in service improvement

The Organisation

The organisation strives to be a great place to work, where everyone is high performing and where together it can achieve impact that makes a real difference for vulnerable children and families. Focussing on using and championing high quality evidence, working directly with government and local leaders to provide practical solutions and encourage change.

Benefits include:

· 30 days annual leave, plus one day Birthday Leave

· Dependent Leave of up to five days (of which three are paid) in a 12-month period

· Enhanced parental leave and pay

· Paid compassionate leave

· Paid sick leave

· Hybrid and flexible working

· Life cover

· Employee assistance programme

· 24/7 access to a GP

· Cycle-to-work scheme

· Free eye tests and contributions towards glasses

· Perks through PerkBox

· Pension scheme for new starters: 6% contribution by Foundations and 3% employee contribution.

The organisation values and celebrates diversity and is committed to providing an inclusive environment for all employees. People are at the heart of everything the charity does and it’s vital that the workforce reflects the diversity of the stakeholders and the wider society in the UK. We are actively seeking candidates from diverse backgrounds and communities.

The role offers an excellent salary, learning and development opportunities and a great office location situated in the heart of St James’. The team work in a hybrid and flexible way, as the leadership team recognise the importance of a good work-life balance.

You may have experience in other areas such as Strategic, Strategy, Operations, Strategic Lead, Strategy Lead, Operations Lead, Strategic Manager, Strategy Manager, Operations Manager, Operations and Strategy, Domestic Abuse, Abuse.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Please ensure you read the full instructions on how to apply

About us

REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.

REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.

With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Volunteer Recruitment Officer to help us deliver on our mission and vision.

REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.

The Role

The Volunteer Recruitment Officer role is critical to the charity's long-term sustainability. It is pivotal in ensuring our branches have the volunteers and guidance they need to support our clients in the future.

This is an internal and external-facing role, focused on recruiting volunteers and developing initiatives to streamline recruitment and welcoming new volunteers into our network of branches.

We seek an experienced volunteering officer with a strong volunteer recruitment and project delivery background. Experience in working with a team going through a change programme involving volunteers is advantageous. You will thrive in a busy environment, have excellent people skills, and have a positive ‘can do’ attitude.

As a small charity, the role will require balancing practical tasks with project delivery and innovation. Building on the strategy already prepared, you will work closely with our Volunteer Administration Officer and Operations Manager to help REMAP support our branches across the UK.

About You

We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.

To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.

You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.

Additional information about the role

Place of work: Fully remote, with occasional 2/3 nights away for year-round events.

Working Hours: 22 hrs (pattern to be discussed)

Salary: £13,400 - £15,000 (actual salary), dependent on experience

Holiday entitlement: Begins at 25 days per annum (pro-rata), in addition to public holidays.

Application Instructions

To apply, please send your CV and a separate cover letter of no more than two A4 sides describing how you meet the job description and personal specifications. 

We are a Disabled Confident employee.

Candidates who fail to follow the instructions will automatically be screened out of the selection process.

Closing date for Applications: Sunday 15th September 2024

Interviews: Interviews for the role will be held on the week commencing 23rd September 2024.

If you would like further information about the role or have any questions, please get in touch with Kelly, Operations Manager.

Team: Community Fundraising

Location: Northern Ireland (we are flexible on location providing the candidate is based in Northern Ireland)

Work pattern: 35 hours per week, Monday to Friday with occasional weekend working for events

Salary: Up to £30,058 per annum

Contract: Permeant

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Fundraising Volunteer Team Leader:

• To recruit, develop, retain and support a diverse team of volunteers to enhance community fundraising activities and income generating opportunities.
• To lead on the promotion and coordination of volunteer activities within a community fundraising hub working collaboratively with the Community Fundraising Officers to drive income generation within the local vicinity.
• To provide practical, role specific and pastoral support for community fundraising volunteers adopting an exemplary approach to volunteer management and volunteer engagement.
• To ensure our dedicated volunteers have excellent experiences and have the skill, resources and motivation to maximize income generating opportunities.

About the Community Fundraising team:

• We sit within the Community Events team
• Our team is responsible for leading and supporting community activities to drive and grow our community fundraised income.
• We currently have a team of over 30

What we’re looking for in our Community Fundraising Volunteer Team Leader:

• Evidence of raising funds in a community fundraising environment
• Good experience in volunteer management/ supervision
• Experience as a team leader or supervisor
• Direct experience of working with volunteers
• Experience in Community Fundraising
• Full UK driving licence and access to a car

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 5th September 2024

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1.Anonymised application form

2.Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

We are looking for a part time Information & Advocacy Community Support Worker in Scotland, home based in North Scotland (Inverness or surrounding area due to travel requirements and location of NHS services).

You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.

Please download the job description to see full role responsibilities.

About us:

Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK.  We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions.  We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Home based in the North of Scotland. 

Please note: you will need your own car and be able to drive for this roles.

*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable

(1 day – 7.5hrs) – HMP Hindley

(1 day – 7.5hrs) – HMP Altcourse

We Are Survivors are currently looking for an individual that has the passion, drive and determination to help us deliver our OUT Spoken Talking Therapy Services in our Greater Manchester and Merseyside estates (on a part-time basis) – As we continue to provide services in prisons across the Northwest.

For nearly 16 years, We Are Survivors has provided survivor-focused therapeutic and advocacy support to male (including Trans and Non-binary) victims/survivors of sexual abuse, rape, and sexual exploitation. We have developed a three-tiered approach to services and underpin everything we do with a ‘trauma and recovery’ framework pioneered by Dr Judith Herman.

We are currently commissioned to deliver trauma-informed therapy services in 15 prisons across the Northwest of England and are looking for motivated and skilled practitioners to work in a fascinating, vital, and sometimes challenging environment.

Believe you are right for this role?

You will be a qualified counsellor / psychotherapist who holds at least a Diploma in Counselling / Psychotherapy or equivalent and be registered with BACP or equivalent (preferably an accredited member). You will understand issues relating to trauma, be able to work as part of a team and feel confident working in a prison setting.

In return for your time, experience, and commitment to the organisation, you will receive an annual salary of £27,810; 25 days annual leave (increasing annually by 1 day to max of 30 days) plus bank holidays; birthday leave; company sick pay; monthly clinical supervision; pension contribution; a range of training opportunities; and access to different benefit schemes.

Note: salary and annual leave is based on WTE. We may also consider the opportunity to job share.

If this is a role that you think you could achieve great things in, then we want to hear from you.

Closing date for applications is: 27/09/2024 at 12pm.

Join the AKU Society as the Head of Patient Support and Welfare, a pivotal role dedicated to enhancing the lives of patients with alkaptonuria (AKU), a rare genetic disorder. In this part-time position, you will be the primary liaison between patients, their families, and healthcare professionals, ensuring they receive the vital support and resources they need. Your responsibilities will include developing patient welfare programs, providing guidance on healthcare and welfare issues, supporting patients when they attend the NHS National AKU Centre in Liverpool, and fostering community connections. Ideal candidates will possess strong communication skills, a background in nursing or healthcare, and a passion for supporting individuals facing unique challenges. 

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. 

This is an exciting opportunity to join Crisis’ Best Practice team working on a new innovative programme, Built for Zero UK.  This is a place-based programme which by using data and coordinating services, changes how local homeless response systems work and the impact they can achieve with the aim of eliminating homelessness in the places involved.

Location: Any Crisis Skylight in the UK - Working from home is an option in line with Crisis’ hybrid working policy, with the expectation for regular travel across the UK

About the role 

We are looking for an experienced individual who is passionate and knowledgeable about leading the drive for evidence led change in local systems for the most excluded members of our community.  It is an opportunity to join us at an early stage in its development and be instrumental in embedding this work in the UK.  The role requires excellent leadership skills coupled with an ability to bring together local stakeholders to focus on difficult challenges and provide the framework and conditions for uncovering the solutions to longstanding barriers and problems and inspire positivity and resilience.

About you 

To be successful in this role you will have: 

• Experience of achieving system change through partnership working, building trusting relationships and collaboration as well as being a strong convener capable of driving change. 

• Ability to identify barriers to progress and problem solve sensitively with the ability to encourage focus on solutions, whilst maintaining strong and positive working relationships 

• Experience of working within or have extensive knowledge of the challenges faced by local authorities to making meaning change together with an ability to work across organisational boundaries. 

• Strong project management skills and able to work in an iterative and agile way. 

You may have experience in;

• Designing, running and facilitating interesting and innovative workshops 

• Working within a number of different localities simultaneously and providing bespoke support 

• Homelessness services within local authority or other organisations 

• Working in a consultant capacity

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 8 September 2024 (at 23:59) 

Interviews will be held on Friday 20 September 2024 

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094 

Full job description

Job Title: Individual Giving and Legacy Fundraiser

Reporting To: Individual Giving and Legacy Manager

Salary: £29,338 - £36,446

Hours: 37.5 per week

Location: Based at Alder Hey Children’s Hospital with flexible working

Job Purpose:

Are you passionate about making a difference in children's lives and eager to join a forward looking fundraising team? Alder Hey Children's Charity is seeking an enthusiastic individual to join our Individual Giving and Legacy Team at a pivotal moment in our growth.

We're experiencing an exciting period of expansion, having recently seen significant increases in our regular donor base and contactable supporters. This role offers a unique opportunity to oversee the development and administration of our individual giving and legacy portfolio, working closely with the Individual Giving Manager to shape and implement our strategy for growth and supporter engagement.

You'll play a crucial role in enhancing our impact, providing exceptional supporter care, and contributing to innovative projects that will transform how we connect with our donors. This position is ideal for someone looking to learn, grow, and make a tangible difference within a supportive and forward-thinking team.

Join us in our mission to support Alder Hey Children's Hospital and be part of something truly magical.

About us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting-edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician, and the play specialists we have on every ward.

We have recently closed our Surgical Neonatal Appeal, having successfully raised our £3m target towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital. This year we will be fundraising towards a new Same Day Emergency Care Centre, providing an unrivalled experience for our patients and their families.

Main Duties/Tasks:

Income Generation & Stewardship

Work alongside the Individual Giving Manager and Head of Community Fundraising to produce and execute an effective and sustainable individual giving plan.

Create and implement effective donor journeys to maximise the engagement and retention of supporters.

Identify potential new individual giving audiences and implement acquisition strategies in order to grow the individual giving database.

Work across the organisation to champion individual giving and to implement excellent supporter care.

Work alongside the Individual Giving Manager to manage budgets including forecasting and tracking and making sure costs remain low for maximum return on investment.

Identify opportunities for colleagues in fundraising and throughout the hospital and pass these on as appropriate.

Ensure fundraising remains within legal constraints and pays attention to safeguarding requirements.

Work positively and proactively with our volunteer supporters.

Project Management

Develop our In Memory offering and supporter journey.

Develop and execute regular giving products and appeals.

Produce and execute legacy and in memory marketing plans.

Work alongside the Marketing Team to create, manage and evaluate innovative and thought-provoking campaigns to increase individual giving income.

Manage individual giving fundraising campaigns such as Make a Will Month, The Big Give, Giving Tuesday and seasonal appeals.

Work with internal colleagues and external suppliers, agencies and fulfilment houses, establishing and maintaining effective working relationships.

Data Management & Reporting

Manage the selection and segmentation of individual giving data for campaign purposes.

Oversee the timely importing and exporting of donor data to ensure that supporter records are up to date.

Use campaign data to report on effectiveness of activity and inform decision making and future planning.

Ensure all individual giving activity complies with the appropriate regulation and legislation and delivers an excellent experience for supporters.

Identify and develop the systems and processes necessary to deliver effective individual giving activity including the website, social media and email, fundraising database, data analysis tools and social media.

Work in conjunction with the Finance Manager to ensure all legacy income and communications are recorded.

Work alongside members of the team to develop fundraising initiatives, attend team meetings, plan and budget.

Responding to general enquiries from the individual giving, in memory and legacy fundraising email addresses and telephone lines.

Other Duties

Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.

Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.

Any other reasonable duties as required by your line manager.

Person Specification

Qualifications, Knowledge and Experience

Essential

• Proven experience of managing individual giving activity including appeals and recruitment and retention campaigns.
• Proven record of achieving financial targets & Return on Investment.
• Proven ability to manage third party supplier relationships e.g., creative agencies, mailing houses.
• Experience of producing compelling supporter creative and fundraising messages.
• Proven ability to work closely with internal teams including: Marketing, Operations and Finance.
• A good working understanding of Data Protection landscape.

Desirable

• Good knowledge and experience of using a fundraising database for reporting and analysis.
• Experience of data selection/segmentation and the effective use of donor data for campaign purposes.
• Understanding of direct mail campaigns.

Skills and Attributes

Essential

• Commitment to principles of equality, diversity and collaborative working.
• Self-sufficient and confident to make decisions within the boundaries of the role.
• Ability to communicate effectively with staff, volunteers, children, young people and families.
• Excellent oral and written communication skills.
• Ability to build strong working relationships with supporters of all levels and backgrounds.
• Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.
• Ability to work in a logical, organised manner with a high level of attention to detail.
• Ability to work effectively as part of a team as well as independently.
• Competence in Microsoft Office package and video conferencing tools such as Teams.
• Excellent personal organisation skills, including time and workload management.
• Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information.

Desirable

• Knowledge and understanding of fundraising CRM System (Salesforce)

Additional requirements

Essential

• Strong interest in working for a children’s health charity.
• An understanding of and commitment to the values of Alder Hey Children’s Charity.
• Respect for and ability to maintain confidentiality.
• Willingness to get involved with activities across the Charity.
• High standards of personal conduct, honesty and integrity.

Desirable

• Willingness to occasionally work outside of normal office hours.

The charity is currently conducting a four-day working week trial, due to end on 30th September 2024. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2024 to agree the next steps, based on an assessment of the trial period; the four day working week trial may be ended, extended or adopted permanently.

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.

Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

How to apply

Applications must include your CV and a covering letter which answers the following questions:

• How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
• Why do you want to work for Alder Hey?

Closing date: Monday 16th September 2024

Interview date (to be held at Alder Hey): Tuesday 24th September 2024

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.

We have eight exciting and fulfilling new roles in the North West and South Yorkshire Sickle Cell Children and Young Persons’ Peer Mentoring team

The Peer Mentoring programme aims to improve the health and wellbeing of young people (aged 10-24) with Sickle Cell Disorder (SCD) across North-West England (Liverpool, Manchester) and South Yorkshire (Sheffield).

Roles Available:
3 x Lead Mentor
5 x Mentor

We are also looking for a mentor administrator. See separate advert for details.

See below for further details on each role.

Lead Mentors : 3 roles

Positions Available:

Liverpool: 1 Lead Mentor

Manchester: 1 Lead Mentor

Sheffield: 1 Lead Mentor

Base:Flexible home working, with other locations to meet the needs of the young people.

Accountable to:North-West and South Yorkshire Programme Manager

Manages: Liverpool and Manchester: 2 Mentors, Sheffield: 1 Mentor

Salary:£15.00 per hour (sessional basis)

Length of contract:Fixed term, 12 months (subject to the outcome of negotiations with funders).

Role Purpose

The Lead Mentor will be managing the mentor team as well as working in partnership with the local NHS local patient/family Support Groups in their region. They will deliver mentoring sessions to young people on a sessional basis.

Mentors – 5 roles

Positions Available:

Liverpool: 2 Mentors

Manchester: 2 Mentors

Sheffield: 1 Mentor

Base:Flexible home working, and other locations to meet the needs of the young person.

Accountable to:Local Lead Mentor

Manages:N/A

Salary:£12.35 per hour (sessional basis)

Length of contract:Fixed term, 12 months (post will be continued subject to the outcome of negotiations with funders).

Role Purpose

Mentors will deliver mentoring sessions on a seasonal basis to young people. They will work with the Lead Mentor as well as in partnership with the local NHS and local patient/family support group.

To apply

Using the application form on our website only. Please note we do not accept CVs.

Closing date for all roles :

12pm Monday 30th September 2024

Grandmentors Wiltshire Project Coordinator

Permanent Contract
Job Ref: V515
Hours/Days per week: 17.5 hours per week – (Flexible days/hours)
Salary: £12,500 plus attractive employee benefits package
Start date: ASAP
Location: Home or Office based within Wiltshire
Closing date: 22nd September 2024
Interview date and Location: W/C 30th September 2024, Teams

About the role

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive. 

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK.  We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.  We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team.  We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business. 

Grandmentors

Grandmentors is a national volunteering programme where older volunteers (aged 50+) use their lifetime of skills and experience to support and mentor vulnerable young adults leaving the care system. These young adults often need a guiding hand and role model to support them to find work, continue their education or begin training – ultimately giving them the skills and self-belief to lead successful and independent lives.

Volunteers meet with a young adult regularly to boost their confidence and work towards goals, which are unique to each person.

Role Purpose

We are recruiting two part-time Project Coordinators to effectively deliver all aspects of our Grandmentors project in Wiltshire, ensuring it achieves its aims, objectives, outcomes, and targets. The postholders will work alongside teams within Wiltshire Council and with local volunteers to ensure that we improve the lives of care experienced young people (aged 16-25) through the unique power of inter-generational mentoring.

Key Duties & Responsibilities

• Effectively manage the service to ensure it meets agreed targets and millstones.
• Maintain effective relationships with stakeholders and local authority staff.
• Ensure volunteers are recruited, appropriately trained, and supported in their role; this will involve processing volunteer expenses, DBS checks and maintaining databases.
• Ensure regular communication between project staff and volunteers is maintained and that regular supervision for volunteers is provided.
• Work with your line manager to ensure project expenditure is in line with the budget.
• Maintain accurate records on all aspects of the project and submit data onto a secure system.
• Manage and maintain effective monitoring and evaluation records to capture impact and outcomes and ensure contractual compliance.

• To implement and maintain appropriate risk assessment management processes.
• Prepare impact and progress reports for both internal and external purposes.
• Develop relevant information to promote and raise the profile of Volunteering Matters locally.
• Promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Grandmentors.
• Contribute to joint working and teamwork across Volunteering Matters and your regional team.

Experience/Skills and Attributes:

In deciding who to shortlist and appoint to this post, we will be looking for evidence of the following skills, knowledge, experience and personal qualities.

Essential

• Experience working with or supporting young adults with the ability to motivate, enthuse and develop positive attitudes.
• Excellent communication skills and the ability to communicate appropriately and effectively with a range of stakeholders (including volunteers, local authority staff and funders).
• Strong organisational skills and the ability to prioritise a demanding and developing workload.
• Resilient, flexible with ability to work on own initiative as well as collaborating with others.
• A good, practical knowledge of safeguarding and risk assessments.
• Evidence of good administrative and IT skills.
• Understanding of and commitment to equal opportunities, data protection and confidentiality.

Desirable

• Knowledge/experience of the care system.
• Experience supporting/managing volunteers.

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications.

This role requires an enhanced DBS check which will be undertaken with the successful candidate before starting.

Location

The role requires someone based within Wiltshire. With a flexible working policy, the postholder can be based from home or within Wiltshire Council offices. The postholder will need internet access to enable remote working. I.T. equipment and infrastructure will be supplied.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information. 

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

Benefits 

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.   

For over 35 years, School-Home Support has been working with children, families and schools to break the cycle of poor school attendance, low educational attainment, anti social behaviour, crime, low paid or no job, generation after generation. School-Home Support gets children and young people back into school, ready to learn. Whatever it takes.

Purpose of role

To work with families, parents, carers and the school to enable children and young people to have full access to educational opportunities and overcome the barriers to learning.  This may include working with the wider family and community.

Work Context

Based at Haberdashers' Abraham Darby  the SHS Practitioner will work from a child centred approach and primarily be concerned with developing and maintaining good working relationships with parents/carers, children and young people, teachers, head teachers and various educational support staff and other agencies. The workload is varied and is negotiated with the schools prior to the appointment of the SHS Practitioner.

Level of contact with children and young people

The responsibilities of the post require the post-holder to have substantial, unsupervised and daily contact with children, young people and their families and is subject to an enhanced Disclosure and Barring Service check. SHS will organise and pay for this certificate.

Internal contacts

Colleagues of School-Home Support (UK) to share tasks, information and good practice, colleagues throughout the organisation who may be in a position to assist with, or require help from the SHS Practitioner in the fulfilment of the role. This includes colleagues in both schools and Central Office.  This is not a definitive list.

External contacts

This includes: head teachers, teachers, SENCOs, parents, carers and families, students, youth workers, other SHSPs/PSAs and learning mentors, health workers, voluntary sector organisations, researchers, other professionals in related fields of work.  This is not a definitive list.

Other Organisations

Professional contacts include: social services, schools, voluntary organisations, youth and community workers and groups, religious and cultural groups, benefits agencies, general practitioners etc. This is not a definitive list.

Safeguarding
School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children. We are committed to ensuring our safeguarding procedures reflect statutory responsibilities, government guidance and comply with best practice. Our policy recognises that the welfare and interests of children are paramount in all circumstances and we therefore take all necessary steps to protect them.

Main responsibilities and tasks

Work with families
 

1. Work with parents/carers in a school context, supporting them and building their engagement with their child’s learning.

1. To design and/or facilitate a flexible range of programmes of intervention to support parents/carers of children identified as vulnerable.

1. To undertake outreach work which may include home visits, to offer a flexible support service in accordance with the SHS lone worker policy, in order to improve parental engagement with the school and with the child’s learning.

1. To act as advocate, mediator and negotiator in confrontational situations, maintaining communication with young people, parents/carers, schools and other agencies.  This will include initiating and participating in meetings to discuss and develop ways of resolving problems.

2. To provide targeted support on a one to one basis or for small groups with parents/carers, children and young people through either self-referral or school staff referral.

3. To advise and inform parents/carers about relevant local services and where appropriate to make referrals to other agencies.

Liaison with other agencies

1. To ensure effective communication between the school, parents/carers and external agencies and to understand the school’s culture and ethos.

2. To provide informal opportunities for all parents/carers to access specialist support in the school and local community to increase their capacity to independently support the child’s learning.

3. To act in accordance with SHS and the school’s child protection procedures and ensure the job holder keeps up to date with relevant training in this area.

4. To attend and contribute to child protection conferences, reviews, core group meetings, pastoral support plan meetings and school reviews as appropriate, which may support the Early Help Assessment (EHA).

Monitoring and evaluation

1. To keep accurate electronic daily records and all documentation pertaining to meetings/contact with children and young people and their families.

2. To maintain receipts and documentation of any expenditure in order to facilitate the monitoring of the budget. 

3. Produce a written annual report before the end of each summer term with case studies.

4. To take ownership and fully participate in termly work plan reviews and the annual appraisal to determine priorities both for the school and for SHS.

Additional requirements depending on the needs of the school

1. Where appropriate to provide transition support between secondary school and feeder primary schools and between infant school and junior school.  This will also include mid-term admissions.

2. To plan, prepare and run high quality, outcome focused informal and formal parenting groups, workshops and courses, in line with the project objectives and local authority Parenting Strategy.

3. To support parents/carers of children and young people identified as at risk of exclusion or having been excluded.

4. To monitor and track the attendance and punctuality of children and young people and work with families and School attendance staff to gain improvements though identifying and tackling underlying issues.

5. To provide targeted work with children and young people who have persistent absence.

Other Organisational Responsibilities

1. To attend out of hours meetings, for example parent evenings and school events.

2. To regularly attend local area meetings and conferences and other meetings or working groups for exchange of information and “best practice”.

3. To take ownership and develop a learning plan and review this with the SHS line manager to ensure reflection and development of own practice.

4. To ensure that good practice and equal opportunity principles are complied with and promoted in accordance with SHS values and Diversity/Equal Opportunities Policy.

5. To conform to health and safety legal requirements as laid down by the school and SHS.

6. To ensure that a high level of confidentiality is maintained in all aspects of working with children, young people and their families.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.

About the role

Through community development we work in close collaboration with our respective Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s - whether directly or with their friends, family and carers.

You’ll provide high quality support to the communities of people affected by Parkinson’s in Scotland.

This role is being advertised as full time (35 hours per week) but we are willing to consider applications from candidates who wish to work 28 hours per week.

What you’ll do:

• Provide first point of contact for new people affected by Parkinson’s wanting to engage with our community facing work in Scotland
• Promote and market activities in local areas to ensure our community are aware of all the offers available to support them
• Support the development of new activities with our community both locally and nationally in Scotland, by establishing contact with other organisations and individuals in Scotland
• Organise online and in-person, internal and external meetings and events, including booking venues and refreshments, assisting with the production of materials, fulfilling mailings and taking bookings for our community development work across Scotland
• Develop efficient processes and systems that support the running of all of our community-facing work in Scotland

What you’ll bring:

• Excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally
• Ability to work co-productively with people living with Parkinson’s and those affected by it
• Excellent administration and support skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities
• Experience in coordinating multiple projects simultaneously that meet business requirements

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held from the 19th September 2024.

We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The successful candidate will be required to

• live in the area specified (Scotland) and be able to travel freely and flexibly around
• these areas and occasionally further afield without reliance on public transport
• provide their own broadband service with a minimum download speed of 2Mb
• have a confidential space in which to work
• provide occasional support on evenings, weekends and/or Bank holidays

This role will require an enhanced Disclosure and Barring Service (DBS) PVG CHECK
check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply

Individual Giving & Legacy Officer - flexible location, including hybrid or remote, with office base in Derby.

Full time role - 37 hours per week 

For more than 80 years, families have been choosing MHA to support the needs and aspirations of their loved ones in later life. People have been forging friendships through our community programmes; fundraising to drive our charitable goals; and spreading the warmth, comfort and spirituality that you’ll find across every MHA home, community and development.

We are here to help people to live later life well.

Could you be the person to join MHA as our Individual Giving & Legacy Officer as we continue to enable people to thrive in later life?

About the Role
This is an exciting opportunity to make a real difference and play a vital role within the Fundraising team at MHA. You will be responsible for developing and implementing the individual giving programme in line with the wider strategic objectives.

To do this you will manage the direct mail appeals and online campaigns, coordinate the regular giving programme, develop the strategy for the acquisition of new supporters and retention of existing ones, and produce the twice-yearly supporter newsletter. You would also provide additional support for the legacy programme when required.

For more information on the role please see the attached Job Description.

About You
We are looking for a passionate and creative individual giving fundraiser or marketeer to develop and drive forward the programme. You will have a track record of delivering against income targets and KPIs, and be experienced in delivering campaigns and activities on time and within budget.

With excellent writing and communication skills, you will be able to build strong relationships with key stakeholders both internally and externally. 

In return we offer a committed and supportive team and a great staff membership scheme which includes training, pension, life assurance, access to high street vouchers and lots more.

About us 
Methodist Homes (MHA) is the largest charity care provider in the U.K. We have 80 years’ experience of delivering care and support to over 19,000 older people. We understand what it takes to help people live later life well through our care homes, retirement living schemes and community groups.

At MHA we place great importance on nurturing the mind, body and spirit of those we care for and their families, along with commitment and dedication from our 7,000 employees and 4,000 volunteers, regardless of faith, background or belief.

We offer some of the highest quality care, accommodation and support services for older people throughout Britain. Our mission is to inspire the best care and wellbeing at every stage of later life.

Why join MHA?
We have a supportive 'family' like culture, the people at MHA are genuinely warm, friendly and a pleasure to work with.

• High colleague employee engagement scores.
• Highly supportive and compassionate leadership team.
• Colleagues have access to chaplaincy and pastoral support.
• Employee Assistance Programme.
• Independent free counselling and legal advice
• Favourable pension scheme
• Hardship/welfare fund
• Competitive pay and benefits including a discount scheme
• A range of flexible benefits including an option to buy or sell additional annual leave
• Genuine career progression and development.

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire.  In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

“Agencies: Please note, MHA do not accept unsolicited CV’s from any agencies, regardless of whether they are on our Preferred Supplier List (PSL) or not. We only accept CV’s from agencies that have been appointed and briefed by MHA’s central Talent Acquisition Team.”

Inclusion and Youth Support Assistant 

Department: Support and Inclusion 

Reports to: Inclusion Manager 

Location: Home based (some national travel, with offices in London and Lingfield) 

Hours of Work: Part-time (30hrs) 

Salary: £21,121 to £22,080 (FTE £26,050 to £27,232)

All year round, permanent

Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process. 

An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.

Please provide a CV and supporting statement aligned to the person specification.

The successful applicant will be required to attend 1-day mandatory training in Lingfield, Surrey.

About the Role  

We are looking for a highly motivated and enthusiastic Inclusion and Youth Support Assistant to join our team. You’ll be a key first point of contact for young people with epilepsy, their families and a variety of professionals – working with them to provide the training, resources, support and information needed to ensure all children and young people with epilepsy feel informed, confident and fully included in education, sport and society.

At Young Epilepsy young people are at the heart of everything we do, and the purpose of this role is to ensure that children and young people with epilepsy access and shape the support that we provide. This will include liaising with families and young people, schools and other professionals, all with a friendly, sensitive and professional manner. You will be supporting the development and delivery of our online and face-to-face workshops and will help build a network of professionals engaging with our services.

The need for our services is great, so this role will be an exciting chance to support our ambitious strategy. If you are highly organised, a confident communicator and are driven to support young people, we want to hear from you! 

What we need from you 

• Energetic, passionate, and proactive about young people, participation and inclusion in all areas of learning and play. 

• Comfortable communicating with a range of people, on the phone, email or in person, to be a first point of contact with the charity.

• Dynamic and flexible, able to build strong relationships with a wide range of people including young people and professionals.

• Awareness of, or curiosity about, the youth landscape and what is impacting young people today, and able to put this through the lens of living epilepsy.

• Excellent communication, organisational and time-management skills. 

• Proficiency in Microsoft Office and other relevant software. 

• Knowledge and experience of safeguarding children and young people and working with DSLs. 

• Eagerness to learn about epilepsy or coming with knowledge and experience of the condition. 

Relevant experience working with young people is desirable but not essential if you have wider relevant experience and skills. 

Your Benefits

• Comprehensive training and professional development opportunities 
• Generous annual leave 
• Occupational pension scheme 
• On-site accommodation available 
• Subsidised dining room 
• Gym membership options (on and off-site) 
• Your Rewards, giving you access to nationwide discounts and benefits 
• Free parking on campus 
• Access to a working farm and horticultural area 

We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car.

About us 

Young Epilepsy is the children and young people’s epilepsy charity. Our purpose is to create a society in which children and young people with epilepsy are enabled to thrive and fulfil their potential. A society in which their voices are respected, and their ambitions realised. 

We work with children and young people across the country, as well as many of those people and organisations who shape their lives - parents, health and care professionals, researchers, teachers, policymakers and more. 

Informed by young people and drawing on our strong legacy of expertise in education, health and research, we have developed and published our 2020-2025 strategy.

This focuses our work around 3 key offers: health and research, voice and support and St Piers special education. Within these key offers we aim to: 

• Coordinate research that improves diagnosis and treatments, and deliver cutting-edge health services 

• Campaign for children’s rights, supporting them in school and college and providing innovation tools, information, and practical help for living day-to-day life 

• Provide an innovative and creative environment for children and young people with epilepsy, autism, and severe learning difficulties.

For further details of these and other vacancies, please visit our website.

 ***No agencies please ***

Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed. 

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales)