Service manager jobs in kensington and chelsea, greater london

Digital Manager, 0.8 FTE

Business Disability Forum is the leading business membership organisation in disability inclusion.

We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.

• We work with over 600 members employing over 20% of the UK workforce and an estimated 8 million people worldwide.
• We advise, support and encourage businesses (many of them global) to become more disability-smart.
• We influence policymakers by representing the voice of employers and disabled employees.
• We provide evidence-based thought leadership on how business affects the lives of disabled people.
• We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.

The role

Business Disability Forum is a business membership organisation with an ambitious digital strategy. We have invested substantially in the last few years to upgrade three of our digital products (website, Knowledge Hub and a self-assessment management tool for our Members).

We are looking for an experienced, confident Digital Manager to lead on delivering our digital strategy and roadmap, continually improve our digital products, ensure accessibility is integral to our digital offer and manage the development of new digital products. You will also line manage our Digital Content Officer.

The requirement

• Experience working as a Digital Manager, preferably in a business facing organisation.
• Professional experience maintaining a WordPress Content Management System with an understanding of using CSS.
• Experience of monitoring SysOps - hosted server, CPU, storage, servers, domains, DNS, monitoring and acting quickly on critical issues.
• Experience delivering websites and digital products that are accessible to disabled people with outstanding knowledge of digital accessibility and Web Content Accessibility Guidelines (WCAG).
• Experience of managing the development of complex digital products from a third-party supplier from start to finish.

For the full job description and person specification of this role and instructions on how to apply please visit our website below via the link on this page:

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please do so to hr @ businessdisabilityforum .org .uk.

• Closing date for applications: Monday, 5 May 2025.
• First interviews are planned for Thursday, 15 May 2025.
• Second interviews are planned for Tuesday, 20 May 2025.

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to our website via the link on this page

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.

Contract: 12- month fixed term, part-time 0.8FTE (28 hours per week)

Salary: £36,457 (£45,551 FTE)

Job Summary 

Work as a team to support the Diocese of London in safeguarding children, young people and vulnerable adults in line with both UK legislation and House of Bishops Guidance. Responds well to safeguarding allegations and concerns, management of risk and making the church a safer place in line with the Church of England National Safeguarding Standards. 

Job responsibilities 

Casework  

• Respond to concerns and allegations of harm, working with statutory agencies; and protection of those who work with children and vulnerable adults in line of the House of Bishops Guidance.

• Acting as a contact point for those in church and statutory agencies, provide advice on all safeguarding matters, ensuring the DST is operating in line with the law, government guidance and national practice guidance from the House of Bishops. Ensure that safeguarding procedures are carried out throughout the process, with appropriate liaison with statutory agencies.

• Ensure appropriate support for alleged victims and their families and respondents and their families, throughout an investigation and thereafter.

• Maintain practices standards in all case work, ensuring five key principles underpin all adult safeguarding work, human rights and have due regard to mental capacity and acting in the best interests of those in need of support. Supporting practice and policy development around case management safeguarding processes. 

• Work with individuals who come to our attention to ensure appropriate risk assessment and risk management plans to set boundaries within a church setting; for those who are convicted of an offence, or where there are continuing unresolved concerns regarding risks to others.

• Work with statutory agencies, including attending appropriate strategy meetings, case conferences as arranged by statutory agencies or requested by the Casework Manager or Head of Safeguarding.

• Ensure that referrals to the DBS for barring from work with children or vulnerable adults and reports to the Charities Commission are submitted in line with statutory guidance. 

• Ensure that the Bishop of London, area Bishop, Archdeacon and Head of Safeguarding and Case Work Manager are always informed when an allegation of abuse is made against a church officer. To manage case work within legal parameters and in line with the House of Bishops Guidelines.

General 

• Provide professional safeguarding advice and undertake pro-active relationship management to ensure parishes and worshipping communities are aware of their responsibilities in relation to safeguarding children and adults who may be at risk of abuse or neglect; to keep them abreast of policy and practice developments. 

• Under the direction of the Safer Churches Programme Manager to undertake strategic safeguarding projects and improvement work including polices and projects in line with identified business needs and operational plans. Developing initiatives to support the effective implementation across your designated area in order to ensure excellent safeguarding practices across the Diocese. 

• Understand and implement, where necessary, information sharing protocols.

• Assess risk and advise on safer recruitment with the use of the Disclosure and Barring Service.

Training and Professional Development 

• Deliver where required training including bespoke inputs when gaps are identified and the Parish Safeguarding Officer Induction package.

• Undertake as appropriate continuing training and professional development in the safeguarding field. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• A social work qualification recognised by the Health and Care Professional Council, or a similar qualification in a related area/profession, or experience.

• Specific training in a variety of aspects of child or adult safeguarding.

• Experience of working with a range of statutory and non-statutory organisations in managing or contributing to safeguarding, including managing allegations against people in positions of trust and the management of those who may pose a risk.

• Experience of a fast-paced environment with ability to be flexible and adaptable to changing priorities and the ability to manage your own time/priorities. 

• Knowledge of Safeguarding adults and children policy, procedures and legislation and experience of child and/or adult safeguarding work as a practitioner. 

• Practitioner experience of working with victims or survivors of abuse, including adults with mental health issues.

• Practitioner experience of working with perpetrators of any form of abuse. 

• Knowledge and experience of recognition of risk, risk assessment and risk management and the ability to contribute to multi-agency risk meetings. Knowledge of processes such as MAPPA, MARAC and PREVENT. 

• Excellent listening and communication skills and strong verbal communications skills and ability to produce clear written records and reports. 

• Have exceptional people skills and the ability to build positive partnerships and relationships with key stakeholders. 

• Ability to work sensitively with survivors, those who are subject to allegations and/or those that may pose a risk.

• In sympathy with the aims of the Church of England. 

• Right to work in the UK. 

• The person will require an enhanced DBS check. 

Desirable 

• Some understanding of Church of England structures and experience of working with the Church or other faith groups in respect of safeguarding children and/or adults who may be vulnerable 

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months of employment 

• Season ticket loans for public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering 

The interviews will be held on 12th May 2025 in-person at our office in London.

Turn2us is a national charity tackling financial insecurity and its structural causes. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

Turn2us and its partners have secured £1.5 million from The National Lottery Community Fund to deliver an ambitious and innovative new programme that will support charities in England and Scotland to empower diverse and marginalised communities to respond to climate change and to get their voices heard in environmental policy and media debates.It will focus on Disabled people, those facing financial insecurity and people from ethnic minority communities. These voices are often the least heard from in national and local debates on our environment. This new work aims to change that.

As part of this programme, The National Lottery Community Fund have funded the creation of an Engagement Manager post at Turn2us to work with those facing financial insecurity. The Engagement Manager employed by Turn2us will deliver activity with smaller charities and grassroots organisations supporting those facing financial insecurity that:

• Increases awareness of the impact of environmental change and related policy on different communities 
• Listens to people in these communities to find out what actions they want charities and local government to take
• Develops shared local environmental policy priorities and empowers these organisations to advocate directly to local and national policy makers
• Identifies actions that these organisations can take to support communities to respond to climate change, and helps organisations to implement them
• Identifies people with lived experience to receive hands on training in order to act as diverse champions to media and policy makers

They will work closely with Community Engagement Managers employed by Disability Rights UK, and Race Equality Foundation, focussed on reaching organisations supporting Disabled people and people from ethnic minority communities. 

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month on a weekly basis.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

Closing date: 06/05/2025, 23:59

Interview date: w/c 19/05/25

As Payroll Technician, your role will support the work of our highly acclaimed Professional Services team, providing payroll services to churches and Christian charities.

The Professional Services team at Stewardship is in great demand and is looking to build on the support it provides to UK churches and Christian charities. As a payroll technician, you will work alongside our award-winning Payroll Bureau team, with responsibility for building relationships with and serving a distinct group of Churches and Christian Charities.

This is a one year fixed term role to cover maternity leave.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

About World Physiotherapy: World Physiotherapy is a leading international professional association and UK Registered Charity. Founded in 1951, we represent the global physiotherapy profession and are dedicated to advancing our profession, advocating for universal access to improve health and wellbeing.

The role: World Physiotherapy is seeking a dynamic and experienced development programme manager to lead and manage our portfolio of development projects and initiatives. The ideal candidate will be responsible for overseeing the planning, implementation, and tracking of specific short-term projects or a series of long-term projects, with the aim of advancing global physiotherapy practice. 

Key responsibilities:

· Project leadership: Plan, manage and evaluate international development projects (25–40% travel)

· Cross‑functional collaboration: Align programmes with events and membership activities; partner with marketing, finance and HR

· Fundraising and reporting: Draft grant applications; compile narrative and financial reports to funders

· Risk and compliance: Conduct risk assessments; ensure adherence to internal policies and donor regulations

· Communications: Develop project updates; represent World Physiotherapy at global forums

Requirements:

· Degree in public health, international development, social sciences or related field; project management qualification desirable

·  5+ years’ experience managing international development or capacity‑building projects

·  Strong grant‑writing, report‑writing and stakeholder‑management skills

·  Proven ability to multi‑task, work under pressure and drive cross‑team collaboration

·  Familiarity with donor compliance, risk management and low‑resource contexts

·  Fluent English; additional language (eg French, Spanish) a plus

What we offer:

• A vibrant, international work environment committed to global health improvement.
• The opportunity to make a significant impact in advancing physiotherapy standards worldwide.
• A competitive salary and the flexibility of a hybrid/remote work arrangement.

We're looking for an Outreach and Revenue Marketing Manager to join our passionate team at BeyondAutism—someone who can spot an opportunity, shape a compelling campaign, and isn’t afraid to think big when it comes to impact.

This is more than just a marketing role. It’s a chance to lead income-generating campaigns, grow our Outreach training services, and work alongside a dedicated team committed to transforming lives.

Whether you’re from the charity world, education, or the private sector—if you’re ready to apply your skills to something with real social value, we want to hear from you.

What you'll do:

• Lead on innovative marketing and lead generation strategies

• Collaborate across marketing, outreach and fundraising teams

• Use insight and creativity to drive new business and partnerships

• Help ensure our outreach services reach more families, schools and professionals than ever before

You’ll bring a blend of strategic thinking, entrepreneurial flair, and hands-on marketing experience. CRM savvy (Raiser’s Edge or similar) and a knack for turning insight into action are key.

We’re looking for someone who’s excited by growth, undaunted by targets, and motivated by the idea of building something that matters.

Application deadline: 25 April 2025

BeyondAutism is committed to safeguarding children and young adults and expects all staff to share this commitment. An enhanced disclosure will be required for the successful applicant

We are 4 Day Week employer

Purpose of the role

To lead on corporate partnerships and support the other areas of income generation, including trusts and foundations fundraising and service development. This role will have a national remit and work closely with Brook’s Executive Team and colleagues across the organisation to support business growth and innovation through effective management of existing and new partnerships.

Essential criteria

• Proven experience of securing effective and successful corporate partnerships within the charitable sector.    
• Significant experience of securing funding and generating income through charitable trusts, foundations or other funding bodies and partnership working. 
• Outstanding communication skills at all levels, with the ability to build successful relationships with a range of partners, including corporate/ business partners 
• Good financial understanding and ability to develop and present budgets and financial information. 
• Knowledge of corporate/ charitable relationships and the added value these can bring to both partners. 

To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.

About the role:

• Hours: Full Time 37.5 Hours per week

(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)

• Contract: Permanent
• Location: Liverpool OR London
• Salary: £37,000 (Plus LWA if applicable)
• Closing date: 30/04/2025
• Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
   

About Brook:

Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality. 

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health. 

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need. 

Benefits of working for Brook:

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays 
• Sick pay (from 3 up to 12 weeks fully paid) 
• Flexible working 
• Gratitude scheme 
• Assisted purchase scheme 
• Cycle to Work up to £1k 
• Employee Assistance Programme (EAP) 
• Long service awards 
• Maternity and paternity pay 
• Pension scheme – with contributions matched up to a maximum of 4% 
• Training and development opportunities 
• Coaching

Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role. 

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible. 

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role. 

Thank you for your interest in working for Brook.
 

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.

SLRA is a well established local migrant support organisation working alongside refugees, asylum seekers and other migrants who are at risk or in crisis due to immigration issues. Our committed, supportive team works alongside local volunteers to provide a range of services including advice and casework, supportive group sessions, youth casework and activities for families and young people. 

We are looking for a Finance Manager, to oversee and manage SLRA’s financial operations, ensuring transparency, efficiency and compliance with accounting standards.

We would love to hear from you if you have:

• An accounting qualification (ACA, ACCA, ACMA) or qualification by experience.
• At least 2 years’ bookkeeping experience.
• Experience of using a computerised or cloud accounting system.

​Benefits include:

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays. 
• Additional long service annual leave days up to a maximum of an additional 5 days per year. 
• Flexible and family friendly working arrangements including compressed hours and school term time working.
• Pension scheme with 5% employer contribution. 
• Commitment to staff learning and development.  
• Cyclescheme and travelcard loans. 

There is a rolling deadline, and applications will be reviewed and candidates invited to interview on an ongoing basis.

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Job Title:Community Fundraising Manager

Salary:£38,000 - £40,000

Responsible to:Head of Partnerships, Ruth Strauss Foundation

Accountable to:  Board of the Ruth Strauss Foundation

Hours per week:  Location:Monday-Friday 9.00am – 5.00pm

Hybrid: minimum 2 days a week in London office

The Role

We are recruiting for a Community Fundraising Manager to join our Fundraising team. The role will be instrumental in the Foundation’s engagement with different communities and building fundraising partnerships across a range of community audiences, including youth and education, sports clubs, community groups and individuals doing their own activities. You will be responsible for growing our existing community products such as Turn Cricket Red as well as introducing new products and initiatives to generate growth in Community Fundraising. Part of a small team, you will develop key relationships within the RSF network of supporters, suppliers and delivery partners and manage a portfolio of events and activities for a range of supporter groups.

Key Relationships:

• Head of Fundraising
• Head of Partnerships
• Supporter Care Executive
• Schools Lead/Schools Manager
• Cricket clubs
• Schools/universities
• Community groups
• RSF individual supporters

Role Profile:

Reporting to the Head of Partnerships, your role will focus on:

1. Managing and growing the Ruth Strauss Foundation Turn Cricket Red Campaign, working with schools, sports clubs and Universities
2. Creation of new RSF owned community fundraising events/activities/products
3. Managing RSF third party events-London Marathon, Westminster Mile, professional athlete testimonials, galas and dinners
4. Work closely with the Ruth Strauss Foundation School Programme Lead to maximise schools community fundraising

Key Responsibilities:

• Develop and deliver the Foundations community fundraising strategy and community fundraising activities and campaigns
• Develop and implement a varied portfolio of events and community fundraising activities to meet agreed objectives, all of which reflect the spirit of the Ruth Strauss Foundation
• Ensure, with the wider Fundraising team, we meaningfully engage different communities with RSF
• Ensure relevant processes and policies are in place to deliver a successful, profitable community fundraising programme
• Oversee the management of fundraising systems, processes, and platforms in order to create the best possible experience for donors and participants
• Develop a robust supporter journey for community fundraisers which leaves them with an excellent supporter experience and generates a lifelong relationship with RSF

To achieve these objectives the post holder will be expected to:

• Plan, budget, attend and coordinate an annual community fundraising and events calendar with set objectives, budgets and KPIs for each activity
• Regularly review the performance of fundraising activities/events and products, make recommendations for improvement, and support decision-making regarding fit of new opportunities for the foundation
• Project Manage the delivery of the community fundraising programme at RSF, leading on activity working group meetings, coordinating with key stakeholders to ensure campaigns, activities and events are managed efficiently
• Work closely with the schools lead and school manager to grow our schools fundraising programme – working collaboratively so the training programme objectives are also met
• Develop a long-term growth strategy for Turn Cricket Red – focused on maximising current opportunities as well as diversifying to increase our reach
• Deliver high value supporter stewardship to increase lifetime value and impact of their fundraising
• Build and maintain a variety of community relationships across varying stakeholders and seniority, ensuring opportunities for growth are maximised
• Alongside the team, co-ordinate event/activity logistics including but not limited to sales, bookings and liaison with supporters and suppliers, material production, promotion, set up, and delivery
• Oversee relationship with key providers of event fundraising mechanisms such as online donation platforms, auction platforms and text to donate services
• Work with colleagues to ensure all events are adequately supported with staff, volunteers and hosts, and that all stakeholders receive appropriate training/ briefing and post event debriefs
• Work with the Head of MarComms and Digital to produce engaging fundraising collateral and information for event and community supporters including pre and post event communications/marketing collateral, working with external production companies where required
• Ensure all events and activities are compliant with fundraising code of conduct, GDPR and other event processes/policies
• Oversee the use of the CRM system to ensure data is recorded in compliance to Data Protection and GDPR and maximises output for supporter journeys
• Use sector trends and audience analysis to direct strategy and ensure that RSF remains innovative and at the forefront of Community fundraising

This Job Description reflects the duties of the post as they exist at this time and may be subject to changes based on the needs of the Fundraising Department. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.

What we are looking for:

• Experience of designing and delivering successful Community fundraising events and activities
• Excellent organisational and administrative skills including budget and project management
• Ability to build excellent relationships especially with supporters, partners, ambassadors and suppliers
• Strong team player and project leadership, ensuring clear and regular communication with the RSF team and stakeholders as appropriate
• Ability to keep calm under pressure and maintain a clear head, anticipating risks and problems
• A willingness to adapt and be flexible. There are often new projects, changing priorities, and new processes that you will need to embrace
• Ability to undertake travel, including overnight stays where necessary
• Competent user of Word, Excel, PowerPoint, and experience of CRM systems

Desirable

• Experience delivering nationwide community campaigns
• Competent user of client / supporter databases

How to apply:

We are committed to being an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We welcome applications that help us in our mission to be a place where you can be yourself and thrive.

Please share your CV and a covering letter that is no longer than 2 sides of A4.

Interviews will be planned as applications come in. Application process may close early.

If you have any queries on this role, please get in touch.

We take your privacy very seriously and promise to keep your details safe. Check ourApplicant Privacy Policy to find out more.

About the Ruth Strauss Foundation

In early 2018, Ruth Strauss, the wife of Sir Andrew Strauss the former England cricket captain, was diagnosed with an incurable lung cancer that affects non-smokers. Ruth died on December 29th 2018; she was 46 years old and mother to two children, then aged 10 and 13.

In her memory, Sir Andrew has launched The Ruth Strauss Foundation to:

• Provide professional emotional support for families when a child is facing the death of a parent
• Facilitate collaboration and influence research in the fight against non-smoking lung cancers

The role

We are looking for a dynamic and experienced Senior Programmes Manager to lead the planning, execution, and evaluation of our international programs. This pivotal role requires a strategic thinker with extensive programme management experience and a deep commitment to our mission.

The Senior Programmes Manager will be responsible for ensuring that our programmes are effectively designed and delivered, meet the needs of the communities and animals we serve, and align with our organizational strategy and donor expectations. 

Positioned within the Global Programmes Department the role will involve close collaboration across teams in both the Global Support Office and our implementing partners.

Responsibilities include: programme management, strategic planning & stakeholder engagement, budget management, monitoring & evaluation, cross-team collaboration. 

Contract, location and salary

This is a full-time (34.5 hours per week), permanent role. This is a remote position with regular attendance required at SPANA's London office. Benefits include a generous company pension scheme, health care cash plan and life insurance. The salary is c.£45k per annum subject to skills and experience. 

Further details and how to apply

Please review the job description for full details including a person specification. The deadline for applications is 23:59 BST on Sunday 11 May 2025.

Technology Manager

Location: Cheam, Surrey (on-site, flexible working considered)

Salary: £52,000-£54,000 per annum

Hours: Full time – 35 hours per week

Department: IT

Job Type: Full time

Contract Type: Permanent

At the Charity for Civil Servants, we can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, we help current, former and retired civil servants get the best support. Join us as we embark on the next phase of our strategy to ensure we can be there when people need us the most.

We are now recruiting for a Technology Manager who will work to support all colleagues across the Charity. Reporting to the Director of Finance and Resources, you will play a key role in ensuring that the Charity’s technology infrastructure gives staff all the support they need to deliver our objectives.

This role manages a small in-house team, as well as overseeing the procurement and management of our IT infrastructure, managing external suppliers, and supporting colleagues in identifying opportunities for continuous technological improvement. A key remit is also to work with the HR team to identify and deliver any technological training needs.

To be successful in this role, you will be experienced in using MS Dynamics, PowerBI and a CRM in a charity context. You will also need to have hands-on experience of managing office networks and an IT helpdesk. You will have managed IT and data systems and Microsoft ecosystems, and you will have broad knowledge of cloud-based systems including Microsoft Azure, InTune and Amazon AWS.

In return, we can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave, and interest free loans for season tickets and our cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 11:59 pm on 27 April. Interviews will be held w/c 5 May. Please let us know in your covering letter if any dates that week would be difficult for you.

The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

You may have experience in the following: IT Manager, Technical Manager, Tech Lead, Technical Project Manager, IT Operations Manager, Technology Lead, Systems Manager, IT Vendor Management, IT Service Integration, IT Infrastructure, Network and Cloud Management and Cybersecurity, etc.

REF-220928

Programme Delivery Officer

Department

Operations & Programmes

Reporting to

Director of Operations & Programmes

Managing

None

Location
This role is hybrid, with a requirement to work from the office (near Moorgate, London) a minimum of two days per week.

Travel Requirements
This role requires flexibility for occasional work on evenings and weekends. With some national travel to events as business needs require.

Main relationships

Director of Operations & Programmes, Head of Operations, Partnerships Project Manager

Benefits

· Salary £34,000

· 30 days leave (plus Bank Holidays)  

· Bupa Health Cover

· Matched company pension scheme

· Life assurance cover offering 4x death in service benefit.

· Company sick pay

· Training and development opportunities

· Learning and Wellbeing Grant 

· Employee assistance programme

· Season Ticket Loan

· Perks and discount platform

About us

Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.

Our Vision:  Working together to reduce alcohol harm across the UK.

Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:

· Public-facing campaigns and digital services, information and guidance

· Evidence-led advice to governments and industry

· Independent research, consumer insight and evaluation

Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
 

Purpose of the role

Reporting to the Head of Operations and working collaboratively with the Partnerships Project Manager, the Programme Delivery Officer will play a crucial role in the day-to-day programme management of the organisation’s programmes and partnership delivery.

This role will also involve strong elements towards cultivating relationships with key external partners, including businesses, non-profits and other stakeholders, to enhance organisational initiatives, drive growth, and ensure long-term collaboration. Providing rigorous operational support and programme administration as needed.

Main Duties and Responsibilities

· Provide comprehensive support to the Partnerships Project Manager

· Build and maintain strong relationships with current and potential new partners to maximise engagement and collaboration.

· Act as a point of contact for partners and project/programme stakeholders.

· Assisting with programme and project initiation, such as design and planning.

· Assisting with programme and project delivery, such as: updating progress, resolving problems, ordering content and collateral, and supporting with other delivery tasks.

· Data analysis and programme reporting, preparing partner reports and tracking performance.

· Organise and deliver outreach and engagement activity (such as running stalls at events) to partners, community groups and local charities.

· Travel to engagement events across the UK

· Represent and advocate for Drinkaware at partnership or public meetings and events.

· Coordinate with various departments (marketing, communications, partnerships, etc.) to ensure smooth implementation of partnership initiatives.

· Organise and support meetings (such as working groups and board meetings), providing comprehensive minutes capturing actions and decisions

· Provide effective facilitation of workshops and focus groups, managing the end to end client feedback process to internal stakeholders

Accountable for:

Delivery of partnership projects & programmes

PERSON SPECIFICATION

Qualifications and/or experience

Experience of partnership or programme delivery

Essential Criteria / Key Skills

1. Ability to multitask and manage several partnerships simultaneously

2. Strong communication and interpersonal skills, with the ability to build rapport and trust with partners at all levels.

3. Experience of organising small events and workshops

4. Experience of writing clear, concise, reports and accurately maintaining  documentation

5. Attention to detail and foreplaning

6. Experience of a broad range of software packages including Word, Excel, PowerPoint

7. Strong analytical skills and presentation of data.

8. Experience providing administrative support.

9. Ability to work on your own and take initiative.

10. Ability to travel across the UK as necessary to attend events and meetings

11. A positive ‘can do’ attitude

12. Emotionally intelligent and resilient when under pressure.

13. An energetic and committed ambassador for Drinkaware, our mission and values

Special features of the role

This role requires flexibility for occasional work on evenings and weekends. With some national travel to events as business needs require.

How to apply: maximum 2 page A4 cover letter explaining your motivations for applying for the role at Drinkaware and outlining how they meet each point on the person specification. CV's only will not be considered.

Job Title: Senior Events Manager

Salary: c£40,000 (depending upon experience)

Team: Fundraising

Hours: 37.5

Location: Shooting Star House, Hampton, TW12 3RA (Hybrid working pattern)

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Senior Events Manager to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

About the role

We are looking for an enthusiastic and motivated Senior Events Manager to support the Head of Events and Specialist Projects with the development and operational delivery of Shooting Star Children’s Hospices (SSCH) events portfolio including special events, challenge events and engaging supporters across all SSCH audiences.  The role is responsible for the line management of the Events Fundraisers and will be required to act as a key onsite team member as appropriate. 

Additionally, this role will support the Head of Events and Specialist Projects with operational support to successfully enable the Executive Vice-President’s (EVP) fundraising programme.   

About you

You will have event management experience, ideally within a fundraising setting and have demonstrable administration skills. You will have excellent leadership, line management and people management skills with the ability to motivate, empower and encourage others with an approach that gives clear direction.

You will also be flexible and willing to work occasional evenings and weekends as required for events.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Finance Manager

ABOUT US – THE GESTALT CENTRE

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.

As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.

OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.

OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training, and practice.

Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills, and strengths.

OUR VALUES

• Awareness and personal responsibility.
• Diversity, equality, inclusion and anti-discrimination.
• Kindness and respect for each other and the space we cohabit.
• Collaboration and community: every person matters and so does the collective.

Ready to make a difference? Join us!

We are seeking to appoint a highly motivated and experienced Finance Manager with strong background in charity finance to join our Executive team. A key role working closely with the CEO, the Executive team and Trustees.

✔ join a highly committed, experienced and collaborative team in a dynamic organisation, with strong collaborative and human-centric practice, growing and changing in innovative ways

✔ deliver a diverse role with opportunities to grow as a professional

✔ join the Gestalt Centre, a beacon of excellence in the therapy world

✔ support people develop emotional and psychological wellbeing and create a world where meaningful relationships lead to wellbeing and positive change in people’s lives

✔ flexible working and hybrid with home working and convenient office location when you’re in the office.

ABOUT THE ROLE

FINANCE MANAGER JOB DESCRIPTION

Role Purpose

The Finance Manager will proactively plan, manage and oversee the financial strategy, operations, and compliance of our dynamic and growing organisation. The role contributes directly to the organisation’s strategic planning and has hands-on oversight of financial transactions, operations, compliance and reporting.  

As the Finance Manager, you will be a member of the Executive leadership team working closely with the CEO on matters of financial strategy and business development - contributing to strategic decisions and providing financial guidance.You’d also be supported by the Finance Manager Assistant and the Bookkeeper.

Main Objectives

• Provide leadership, in-depth knowledge and financial expertise to support the organisation’s strategy, business development and operations. 
• Manage the day-to-day financial operations including payroll, payments, controls and cash flow to ensure sound financial management and accuracy around all financial routines and procedures. Also ensure compliance and accurate reporting.
• Lead on and manage financial planning, budgeting, and forecasting - working closely with the CEO.
• Lead on enhancing procedural efficiencies and streamlining in finance operations.
• Prepare statutory and management accounts. Manage the annual financial audit and implement recommendations.
• Provide and manage sound financial reporting and conduct financial analysis and financial modelling for business development.
• Work with and manage the Finance Manager Assistant and Bookkeeper.

MAIN RESPONSIBILITIES AND ACCOUNTABILITIES

The role works closely with the CEO and is assisted by the Assistant Finance Manager and the Bookkeeper.

Financial Planning

• Lead on financial planning, budgeting and forecasting.
• Conduct financial analysis to support decision-making, highlighting key trends, opportunities and risks. Also scenario planning and financial modelling for growth and sustainability.
• Provide sound financial advice to the CEO, Executive and Trustees also assisting with business planning and strategy and business development.

Financial Management

• Lead on and manage the annual financial audit, including preparation, responding to auditors queries and implementation of recommendations, effectively and in a timely manner. Also filling with the Charity Commission and Companies House.
• Lead on the day-to-day management of financial operations to ensure sound financial management and accuracy of all financial routines and procedures.
• Monitor performance of actuals in relation to budget, income generation targets, approved expenditure and in relation to forecast. Note, analyse and comment on variations and propose adjustments.  
• Prepare quarterly management accounts and reports for decision-making and planning.
•  Advise on and manage investments and cashflow.

Governance: Policies, procedures and financial controls

• Ensure compliance with all requirements and standards in respect to Insurance, Companies House, Charities Commission and HMRC.
• Proactively lead on process improvements as we grow. Includes writing, reviewing and updating finance procedures and policies, in collaboration with the CEO and Executive colleagues.
• Ensure governance documents are up to date. Including Trustees appointment and resignation records, conflict-of-interest forms, and relevant submissions to Companies House.
• Monitoring and mitigating financial risks while maintaining robust internal controls. Also manage credit control and ensure that payments are received on time.
• Ensure financial procedures, policies and reporting systems are updated as required and maintained thereafter.

Accounting

• Supervise and review accounting tasks and records processed by the bookkeeper and the Finance Manager.
• Ensure timely, up to date and accurate accounting practice including journal entries, accruals, phasing and reconciliation.
• Ensure accuracy of income and expenses allocation and coding, including deferred income and monthly reconciliations.
• Review and update coding structures and nominal coding, clearing accounts and reconciliations in collaboration with the CEO and finance colleagues.

Payments and Payroll

• Manage effectively payroll, tax and pension submissions, banking and associated procedures.   
• Ensure all payments are made, received and acknowledged in an accurate, compliant and timely manner.
• Maintain up to date records of financial calculations regarding payments and fees for tutors, assessors and other stakeholders.

Contracts Management

• Ensure that operational, building, insurance and supplier contracts are up to date and renew them as required. Includes utility bills, IT and telephone.
• Prepare and issue employee contracts (working with the CEO/HR).

Support service delivery

• Calculate and prepare courses fees and other financial information for reviews and to support decision-making
• Liaise with students to offer and manage payment plans
• Ensure financial queries by colleagues, collaborators, students and practitioners are dealt with effectively and in a timely manner.
• Support the integration of financial and operational systems.

People Management

• Supervise, manage and support the Finance Manager and Bookkeeper, ensuring and supporting high performance and wellbeing.
• Recruitment, induction and professional development of the finance team. Also ensuring team members understand and adhere to organisational policies and procedures.

ABOUT YOU

PERSON SPECIFICATION

Qualifications and experience  

• Qualified or part-qualified (final stage), for example ACA, ACMA, CIPFA, CIMA.
• Minimum 3 years relevant financial management experience working with a charity/not for profit.
• Good experience of sound accounting and financial management in the charity/not for profit sector. Good knowledge of charity accounting and the Charity SORP.
• Sound knowledge and experience of leading and managing the audit process.
• Thorough practical up-to-date understanding of management accounting principles and techniques.
• In-depth knowledge and experience with payroll and pension processes and management systems for accounting functions, including QuickBooks.
• Sound knowledge and experience providing monthly management accounts, year-end statutory accounts and financial reporting.
• Extensive experience of contributing to the strategic, organisational and financial planning processes and leading on budgeting and forecasting.
• Extensive experience in balancing competing complexities of a busy role and prioritising effectively, forward planning and working to tight deadlines.
• Sound experience working effectively with confidentiality and GDPR in mind and in line with organisational policies and practice.
• Good experience with organisational realities, challenges and opportunities in the charity sector.
• Experience of working well within a multidisciplinary team (desirable).
• Experience facilitating or leading change and growth (desirable).

Qualities

• Awareness of self and others alongside a learning and growth mindset
• Leadership and management with kindness, integrity and collaboration
• Excellent communication and interpersonal skills including ability to communicate financial concepts and information in accurate, simple and clear ways and work collaboratively across teams and at a senior level
• Proactive dynamic leadership and project management skills and ability to apply big picture thinking. 
• Excellent numeracy skills with attention to detail, sound analytical and problem-solving skills. 
• Ability to be flexible and adaptable in a dynamic organisation.
• Ability to receive and provide feedback, learn and grow as a professional
• Creativity, resourcefulness and an open mind to be able to see opportunities, embrace challenges and facilitate resolution of any issues.
• Ability to work under pressure and to tight deadlines.
• Passion and commitment to the Gestalt Centre values, work and direction
• Commitment to equality, diversity, inclusion and anti-discrimination.
• Excellent IT skills, including advanced Microsoft Excel skills and accounting software systems
• Competency using MS Office, email, online platforms and learning management systems