Senior Communications Manager Jobs in Cardiff, Wales

AVID exists to reduce the immediate suffering of people detained and work towards a future without detention. As part of a small and agile team, the Senior Network Coordinator is a central role at AVID. 

It is a crucial time to join AVID, as we embark on the implementation of an ambitious new strategic period and contend with detention expansion, increased enforcement, immigration deterrence and hostility. We welcome applicants from people who have lived experience of detention or of forced migration. You will be joining our small team of whom more than half have lived experience of detention. 

Please note: whilst this role is remote, it is UK-based with some travel required. We have a shared office in Brixton, London which is available for AVID team members to use on a flexible basis. We meet as a team in person once a quarter.

Summary

The Senior Network Coordinator is part of the AVID function (alongside the Senior Member Coordinator & Co-Director for Membership and Operations) to deliver AVID’s capacity building support to AVIDs membership network of visitor groups and drives collaboration.

The Senior Network Coordinator leads on the coordination and cultivation of the network infrastructure support to visitor groupsand network collaboration. The Senior Network Coordinator fosters collaboration between members and strengthens best practice for visiting, utilising AVID’s Members Charter as a central point of reference. As a small network, relationship building is central to this role and the post holder will provide 1:1 guidance alongside a programme of capacity building support based on membership needs. The role includes responsibility for the ongoing development of AVID’s Members Charter; coordinating and delivering AVID’s membership support programme of network calls, trainings, and skill sharing sessions; and the development of resources on the AVID members’ space.

This is a varied role, working directly with our diverse range of members across the UK, with a focus on the more established groups in the AVID network. The Senior Network Coordinator works closely with the Senior Member Coordinator who has a focus on smaller, grassroot groups and new visitor groups in the AVID network and visitor engagement.

Main duties and responsibilities

Relationship building and providing tailored 1:1 support to visitor group coordinators in the AVID network:

• Building relationships with AVID members across the UK with a focus on more-established groups in the AVID network.
• Providing 1:1 support, outreach and mentoring for group coordinators.
• Identifying, developing and collectively shaping good practice standards in visiting throughout the network.
• Responding to members’ queries and maintaining ongoing communication.
• Working with the Senior Member Development Co-ordinator to induct new groups to the AVID network and involve smaller grassroot groups in AVID’s programme of support.

Work alongside visitor groups to build their capacity, resilience and strengthen best practice for visiting in detention through:

• Delivering AVID’s core training modules on immigration detention and visiting to visitors groups, ensuring materials are relevant and up to date.
• Leading on a programme of training (both in-house and external), education and skill-sharing that addresses the needs of members and group coordinators.
• Building sustainable practices and collective care amongst visitor groups which respond to the adverse impacts of working in detention and vicarious trauma.
• Co-ordinating the AVID Annual Coordinators Network Gathering alongside the Senior Member Development Coordinator, jointly overseeing all aspects of administration and coordination of this event.
• Developing, updating and increasing use of AVID resources through oversight and development of AVID’s Members Area and resources/policies/guidance for visitor groups and coordinators as well as supporting the development of AVIDs volunteer visiting handbook.
• Working alongside people with lived experience of detention in the AVID community to facilitate meaningful opportunities for leadership in network activities.

Develop network collaboration, facilitated peer-support and alignment of groups around shared network values, strategies and goals through:

• Co-ordinating and facilitating AVID member calls and skill shares to provide structured peer-support and ensure that information is effectively shared in the AVID network.
• Working with AVID members to establish processes and activities for collaborative development and ongoing revision of the members’ charter.
• Embedding charter values across AVID’s network support and capacity building work with a priority focus on anti-racism & anti-oppression and lived-experience leadership in line with our strategic objectives.

Maintaining and monitoring the activity of the AVID network and identifying emerging areas for development through:

• Developing and improving access to AVID’s membership offer, administering the annual membership renewals and keeping up to date records of AVID members.
• Designing and implementing annual members survey.
• Keeping an up-to-date record of member activities, meetings, participation and feedback.
• Keeping abreast of the development and support needs of the AVID members as well as changes in detention policy and practice.
• Identifying and building relationships with external partners to strengthen collaboration and partnerships with the wider movement.

Other tasks:

• Supporting AVID’s strategic development through our strategic objectives.
• Working alongside other members of the AVID team to ensure that membership support and network development is connected to our overall mission of ending detention and advocacy efforts.
• Representing AVID at external meetings and events.
• Contributing to funder and board reporting.
• Tracking, monitoring and evaluating impact using AVIDs internal databases.
• Responding to general enquiries by phone, email or post.

Person Specification

We are interested in skills and experience developed in a range of environments, whether through formal workplaces or voluntary. We recognise the great value of lived experience of immigration detention and/or of hostile environment policies and would be very interested to hear from applicants with this experience.

Experience

• Experience of delivering and designing training to meet specific objectives with an understanding of the different needs for in person and online training.
• Experience of recruiting, supporting, and advising volunteers.
• Experience of delivering workshops and/or coordinating events (online and in-person).
• Experience of working with marginalised communities.
• Experience of monitoring, reporting and evaluation.

Desirable:

• Experience of developing support systems, identifying priorities for change and strengthening the infrastructure of voluntary groups.
• Experience of working with refugee, migrant and/or detained communities.
• Experience of working in the immigration and/or criminal justice sector.
• Experience of working in a membership organisation.

Knowledge and understanding

• Knowledge of good practice in volunteer management.
• Knowledge and understanding of migration, human rights, asylum, criminal justice and immigration detention in the UK.

Skills

• Communication skills, written and oral.
• Facilitation skills and inclusive approach to managing online and offline spaces.
• People skills and ability to build relationships with diverse groups of people.
• Solid administration skills and working knowledge of information systems.
• Ability to work well in a team.
• Ability to manage multiple priorities.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based Senior Supporter Experience Officer for:

• Campaign & Content Management – Oversee retention campaigns, supporter materials, and content planning, ensuring effective engagement.
• Donor Journey Development – Plan and implement multi-channel donor journeys to enhance supporter experience and retention.
• Data & Insights – Use analysis and segmentation to improve donor engagement and campaign effectiveness.
• Supplier & Stakeholder Coordination – Work with internal teams, external agencies, and suppliers to deliver high-quality supporter communications.
• Compliance & Best Practice – Ensure all donor journeys and campaigns meet GDPR, fundraising regulations, and industry best practices.
• If you are a detail-oriented and self-motivated person, with excellent communication and multi-tasking skills, looking for an essential role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 24th February, 9.00 am UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Join Our Team as a Virtual Challenges Manager!

After a significant period of growth, Social AF is excited to announce an opportunity for a Virtual Challenges Manager to join our dynamic team. This role is pivotal in managing relationships with our charity partners and overseeing the performance and development of our moderators. With a team of 30 Moderators and Team Leaders (self-employed contractors) supporting up to 25 events in peak months, you will ensure the smooth operation of our social fundraising challenges. Your responsibilities will include monitoring KPIs, developing training programs, and recruiting new team members. Additionally, you will manage a portfolio of charity partner accounts, providing top-notch service to maximise income generation and ensure challenges run to an exceptional standard. This is a fantastic opportunity for an experienced fundraiser who thrives on building relationships and delivering high-quality work.

Key Responsibilities:

• Manage a portfolio of key charity partner accounts, including hosting weekly update meetings and providing ongoing support throughout the duration of their challenge.
• Provide expert advice to our charity partners to maximise their challenge income.
• Develop and deliver end-of-challenge reports.
• Conduct ongoing challenge and performance analysis.
• Maximise retention for existing charity partners.
• Identify charity partners that are a good fit for our other services and support with cross-selling.
• Work with the Virtual Challenges Officer on content plans, supporter journeys, and event setup.
• Line manage the Virtual Challenges Officer.
• Lead the management of our moderation team.
• Assist with moderator training, including identifying knowledge/skill gaps, creating materials, and delivering training.
• Take an active role in recruiting new moderators.
• Organize and deliver team meetings.
• Plan and hold charity introductions and pre-challenge briefing meetings with moderators.
• Support with the development of weekly rotas and moderator group placements.

Person Specification:

• At least 3 years' fundraising experience.
• Minimum of 12 months’ experience running a Facebook Challenge or Social Fundraising Portfolio.
• Excellent written communication skills.
• Strong relationship-building and management skills.
• Highly organized with the ability to prioritize and manage a varied workload.
• Ability to work on your own initiative.
• Strong attention to detail.
• Flexible and responsive to changing circumstances at short notice.
• Team player.

Desirable:

• Experience managing and moderating Facebook Groups.
• Experience using GivePanel or a similar platform.
• Experience working with third-party agencies on Social Fundraising Challenges.
• Line management experience to lead and develop a high-performing team.

Equality, Diversity, and Inclusion: Social AF is committed to equal opportunities and encourages applications from all groups of people without regard to age, color, national origin, race, religion, gender, sexual orientation, gender identity and/or expression, marital status, or any other legally protected characteristic. Applications will be reviewed on a rolling basis, so please apply as soon as possible.

To apply, send your CV and a short covering statement (300 words), along with answers to the following questions:

1. Tell us more about your experience managing a Social Fundraising portfolio, highlighting any direct experience with Facebook Challenges.
2. Please share more about any line management experience you have.
3. What motivated you to apply for this role?

We look forward to hearing from you!

Support Team Manager (Maternity Cover)

Location: Remote
Salary: £32,500
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Fixed Term Contract

About Us

Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation. 

Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age. Our vision is a world where no one is ever too old to make friends and enjoy social interaction. Our mission is to work within communities to end social isolation and loneliness in older people.

Job Summary

We’re looking for an exceptional person to join the Service Delivery team as the Support Team Manager. You’ll lead a passionate team of Support and Development Officers (SDOs) with a focus on matching older people and volunteers into our existing services and empowering volunteers to develop new ones. As an ideal candidate you'll be dedicated to ensuring that all areas of the charity’s work are consistent, clear, and empowering for older people and volunteers. 

You’re an experienced leader who is positive, resilient, data driven and who has the ambition and drive to grow our reach and to develop the effectiveness of our services. You’ll be solution focused, tech savvy, adept at identifying and removing barriers and at ease working to targets and deadlines in a fast-paced environment.

Reporting to

Head of Service Delivery and Volunteering

Responsibilities

• Leading, empowering, and developing a staff team that is motivated, data driven, highly knowledgeable, confident, and empowered to make decisions within their remit
• Identifying and overcoming barriers to growth, ensuring that all aspects of the support team’s processes are streamlined, effective and safe
• Responding to feedback, continuously reviewing, adapting, and adjusting the support team's procedures and working practices
• Ensuring that the team are thinking digitally and using data to influence their decision making
• Coaching the support team to scrutinise our CRM system to understand current priorities and to identify opportunities for new service development
• Collaborating and influencing colleagues across the wider organisation by promoting excellence and organisational effectiveness.
• Working alongside the Head of Service Delivery and Volunteering and the senior management team (SMT) to deliver the strategic plan
• Compiling monthly reports, ensuring that the SMT and the board of trustees have reliable information that feeds into all areas of decision making
• Empowering volunteers and older people to meet their own needs by promoting and supporting access to digital tools
• Working with KPIs such as: response times, matching rate, new service development and volunteer and older person satisfaction
• Co-leading SDO meetings and contributing to all-staff meetings
• Processing tea party group funds, ensuring that claims are made accurately and that volunteers are reimbursed within a timely fashion
• Leading and developing the annual volunteer reward and recognition programme, working with the Head of Service Delivery and Volunteering
• Co-responsibility for the effective organisation and handling of external enquiries and outgoing mailings
• Working with Engagement and colleagues in Service Delivery to ensure all staff are working to the same objectives and processes are as efficient as possible

Required Skills/Experience

• A motivational, positive and resilient leader
• Excellent interpersonal, written, and verbal communications skills
• An organised and methodical approach to work and excellent time management skills
• Experienced user of Microsoft Teams, SharePoint, and Dynamics or equivalent systems   
• Enthusiastic about using technology to improve the volunteer and older person experience and to increase performance
• A clear understanding of safeguarding systems and processes
• A clear understanding of confidentiality and the implications of GDPR when working with volunteers and older people
• Self-motivated with the ability to work independently as well as collaboratively
• A strong understanding of the importance of record-keeping and CRM systems
• A commitment to an environment which promotes equality of opportunity and recognises and values diversity
• A commitment to Re-engage's ethos and values and a determination to always promote a positive image of the charity
• The ability to travel to national meetings, sometimes overnight
• An understanding of, and empathy with, the issues affecting older people who are isolated and lonely
• An interest in learning about loneliness, social isolation, and factors that have an impact on the ageing population

Benefits

• Home based working, with regular opportunities to meet colleagues face to face
• Competitive salary
• Generous annual leave plus bank holidays
• Working from home allowance
• Access to a BUPA cash plan
• Death in service insurance
• Opportunities for learning and development

How we recruit 

Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best. We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.

We use the recruitment platform Hireful.  Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles.

The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. To enable this please ensure your name you use on the application form matches exactly with that on your CV.

We also add competency questions to the process which asses your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leader board of candidates. 

We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.

The closing date is Sunday March 2nd at 11.59pm
Interviews will be held week commencing 10 March 2025

REF-219690

Against Malaria Foundation (AMF)

Senior Operations Manager

Full time

Job Description

AMF profile

Against Malaria Foundation (AMF) was founded in 2004 and is a charity that fights malaria in a highly effective, accountable and transparent way.

We do this by purchasing and distributing multiple millions of long-lasting insecticide-treated nets (LLINs) at a time in nationwide universal coverage campaigns. This is the most cost effective way of preventing malaria. AMF receives donations from the public and in the current financial year to date have received over US$125m. AMF is particularly data-focused and monitors and reports on net use and drives and supports innovation to improve the effectiveness of malaria programmes.

AMF is the world’s third largest funder of nets.

AMF has been rated a top charity for all of the last 16 years by independent charity evaluators GiveWell and The Life You Can Save who focus on cost-effectiveness and impact.

We are a team of thirteen highly motivated individuals with different skills and experience. Each person has an important role to play. All team members work remotely with constant communication between them. While the team is small, the impact is big - our net distributions protect millions of people. Our largest programme is in the Democratic Republic of Congo (DRC), where we are funding 55 million nets to protect 100 million people for distribution during 2024 to 2026. We have ongoing multi-million net programmes in other countries including Chad, Guinea, Nigeria, Togo, Uganda and Zambia.

Role Description

Our activities and commitments are steadily increasing, and 2025 and 2026 will be particularly busy years of distributions, with over ~100m nets planned for distribution. In light of this, AMF is recruiting a Senior Operations Manager to join the operations team and play an important role in ensuring the success of the net distributions. We are looking for someone who has strong interpersonal and intellectual skills who is able to work collaboratively. The ideal candidate will be comfortable taking on significant responsibility by leading on several of AMF’s programmes.

The role will include involvement in all stages of a distribution campaign (pre-agreement, net procurement, post-agreement, during distribution, and post distribution) across two main areas:

1. Work with National Malaria Control Programmes (NMCPs)
2. Work with AMF’s independent monitoring partners

Further information

The Senior Operations Manager will lead on several of AMF’s programmes. They will work closely with NMCPs, in country partners, AMF independent monitors, the AMF Operations and Technology teams to ensure the success of AMF distributions.

More specifically, they will manage the distributions through the following stages:

1 - Pre agreement

• Establishing the funding gap
• Establishing the net need, malaria burden, insecticide resistance data
• Working with the Ministry of Health to negotiate and put in place an agreement for the programme

2 - Net procurement

• Working with AMF’s procurement lead to order nets in time for the distribution

3 - Post-agreement

• After signature of the agreement, working with countries to put in place the plans for key elements, in particular: electronic data collection, 5% re-visits, net tracking
• Tender for and select an independent partner for distribution monitoring, and work closely with this partner that will be AMF’s eyes and ears in country

4 - During the distribution

• Track information coming from monitoring partners
• Analyse with the Head of Analytics registration and distribution data and take actions if needed
• Account for all AMF nets

5 - Post distribution

• Tender for and select an independent partner for post distribution monitoring, and work closely with this partner to carry out surveys at 9, 18 and 27 months post-distribution
• Share results with in-country partners and encourage appropriate actions to be taken

Through these stages, it will be important to maintain strong relationships with the key partners, notably the National Malaria Control Programmes, distribution partners and cofounding partners to ensure that distributions are carried out according to the agreements signed between the Ministry of Health and AMF.

These relationships will ensure that solutions can be found constructively to issues that arise during implementation of AMF’s programmes. Aside from the areas above, there will be other work related to AMF Group Operations, dependent on the candidate’s skill set.

Characteristics of the successful candidate

We are looking for someone who has strong interpersonal and intellectual skills, who works collaboratively in a team and relishes responsibility and the opportunity to learn and develop their abilities. The ideal candidate will be motivated to help improve the lives of those affected by the wider impacts of malaria.

Required

• Fluent French and English
• Excellent interpersonal skills to build and maintain strong working relationships
• Strong analytical skills and be able to use Excel confidently
• A self-starter who is highly organised with the ability to work independently and manage working time effectively
• Strong project management skills and comfort handling meetings with senior staff
• Comfort in dealing with and learning about financial matters, willing to examine budgets in detail
• At least four years work experience. The skills and potential of the candidate take priority over prior experience and we welcome applications from a range of backgrounds and experiences.
• An interest in driving down malaria rates through procedure changes and the use of technology

Of interest (but certainly not required)

• Experience working on projects based in Africa or in international development
• Malaria knowledge or background in malaria prevention or other global health campaigns  

Other role details

Reporting to: Operations Director

Location: Remote working within Africa/UK/Europe time zones (all the AMF team work remotely), with a preference for UK based. Please note that applications from outside these time zones will not be reviewed.

The cost of any co-working office space will be covered by AMF. For those living outside London, trips to London during the first three months are encouraged to spend time working with the Operations Director and AMF team.

Initial salary: £50,000 to £60,000

Company contributed pension scheme

25 holiday days per year + bank holidays

Candidates are expected to have a fully functioning computer or laptop of at least moderate specifications and reliable internet connectivity.

Travel: travel to Africa will be expected. Trips are planned flexibly in discussion with the team. The number and duration will vary year on year, and range from approximately 4 to 8 weeks per year.

Equal opportunities

AMF is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Applying

Applicants should send a) a one-page cover letter explaining why they are interested in and suitable for the position, and b) their CV to senioropsmanagerH2G6 @ againstmalaria . com

Early applications are encouraged as we will be reviewing applications on an ongoing basis. 

Fundraising – Senior Corporate Partnerships Manager – Strategic Partnerships – International

Make-A-Wish International is looking for a Senior Corporate Partnerships Manager to join our team, based remotely. The Corporate Partnerships Manager will focus on the management and delivery of key corporate partnerships, encouraging long-term strategic growth and establishing strong working relationships with all stakeholders. We would like to hear from candidates with fundraising / account management and a proven track record in growing collaborations and partnerships. We’re looking for candidates who have experience in uplifting opportunities with existing accounts and managing complex projects.

• Location – Hybrid position. Preference to be at our Make-A-Wish International Office, Hilversum, Netherlands. Other locations in Europe will be considered.

• Fixed Term Contract – 1 year as per policy with likely extension based on performance.

• Unfortunately, we are unable to offer sponsorship for this role. We encourage applications from individuals with the right to work in their country of residence.

POSITION SUMMARY:

The Senior Corporate Partnerships Manager will manage major partner accounts, focusing on raising $1.5M+ through fundraising activation, grant proposals and managing established long term relationships with global stakeholders. They will be responsible for the overall account management, financial targets, as well as designing and delivering targeted fundraising campaigns in multiple regions. The role includes negotiating contract renewals, putting together funding proposals, preparing detailed reports, and managing the operational delivery. They will represent Make-A-Wish at key stakeholder meetings and events, establishing strong relationships with a vast network of stakeholders to ensure successful partnership activities. The ideal candidate will have extensive experience in managing high-value partnerships, strong relationship-building skills, and a results-driven mindset, as well as experience managing multi-layered and complex projects involving a large array of stakeholders.

POSITION RESPONSIBILITIES:

• Strategically manage existing strategic partners and their growth through opportunities that can include cause related marketing, sponsorship, employee fundraising, in-kind donations, and corporate philanthropy.

• Design, develop, and deliver campaigns and activations to drive fundraising.

• Support all key partnership objectives, including delivering financial targets, budget management, communications planning, and renewal plans to drive partnership retention.

• Develop toolkits to manage partners more effectively and prepare materials, reports, and stewardship support for corporate partnerships, engaging stakeholders at every level.

• Negotiate renewal of partner contracts.

• Represent Make-A-Wish at internal and external partner meetings and events. Feed into the design and execution of a strategy to grow partnership opportunities.

• Establish strong relationships and ways of working with Make-A-Wish affiliates and network to deliver partnership activity and understand funding opportunities for corporate targets.

QUALIFICATIONS AND EXPERIENCE

• Educated to degree level or equivalent work experience.

• At least five years of progressive experience in fundraising, partnership development, project management, and/or marketing and communications.

• Proven track record of managing, delivering, renewing complex partnerships and securing growth ($500,000-$1,000,000+).

• Demonstrated experience in managing a prospect pipeline and implementing strategies to reach and surpass revenue goals.

• Experience managing and developing strong donor/client relationships with a proven ability to prospect, cultivate, engage, and retain corporate partners.

• Detailed understanding of the private sector, Sustainability, CSR, and corporate philanthropy, as well as the not-for-profit sector.

• Ability to work well under pressure, manage a high-volume workload, and handle multiple demands and changing priorities.

• Excellent relationship-building skills, able to successfully engage and influence people at all levels from various disciplines.Strong verbal and written communication skills, including public speaking and presentation abilities.Innovative, open-minded, results-driven mindset and resilient with the ability to work flexible hours as needed.

• English-speaking required; multiple languages a plus.

• Proficiency in operating systems such as Salesforce, Windows, and IOS. Positive attitude and appreciation of the Make-A-Wish mission.

WHAT WE OFFER

★ A 40-hour working week.

★ 25 days of paid leave annually (plus public holidays)

★ Remote work environment (or hybrid if based in the Netherlands)

★ Reimbursement of travel expenses

★ Pension contribution

★ Salary Circa - GBP 41,000 per annum based on full-time employment and knowledge and work experience.

Make-A-Wish International is an Equal Opportunity Employer. There shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.

We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone. We provide reasonable adjustments to qualified individuals with disabilities, in accordance with applicable laws. 

N.B. Make-A-Wish International will be reviewing applications on a rolling basis and reserves the right to close the vacancy if a successful candidate is identified prior to the closing date.

MAKE-A-WISH INTERNATIONAL Make-A-Wish creates life-changing wishes for children with critical illnesses. Founded in 1980, MakeA-Wish is the world’s leading children’s wish-granting organization, having granted more than 585,000 wishes in 50 countries worldwide. Every 25 seconds, a child is diagnosed with a critical illness and becomes eligible for a wish. Together with generous donors, supporters, staff and more than 27,000 volunteers around the globe, Make-A-Wish delivers joy and renewed strength to children and their families when they need it most. Wish experiences can restore the childhood stolen by a critical illness diagnosis and help improve emotional and physical health. 

Are you up for the challenge of working in a fast-paced and supportive environment with colleagues as passionate about championing young people as you are?

It’s an exciting time for the DofE as we look ahead to our next strategy, plan how we’ll celebrate our 70th anniversary and how we’ll continue to give young people a life-changing experience for generations to come. Bringing our 350+ staff on this journey together is a key part of that, as is engaging the thousands of DofE Leaders and young people involved in DofE. Join us and be part of building an open and transparent culture where people are consulted, valued, recognised and celebrated.

Have you got the passion, creativity and drive to join us and be part of the next chapter of the DofE?

What will the position involve?

The Senior Communications Officer at The Duke of Edinburgh’s Award (DofE) will 

play a vital role in driving forward strategic communications and engagement at an exciting and ambitious time for the charity. 

You’ll play a key role in planning and delivering effective communications and engagement that bring key strategic projects to life and ensure their success. 

You’ll be a confident communicator with excellent organisational and project management skills, sound judgement, excellent writing skills and a passion for making a difference to young people’s lives from the moment you start. 

We are looking for?

• A talented, ambitious, organised and proactive communications professional, ready to take your next step.

• You’ll understand what it takes to plan and deliver effective change, creating opportunities for two-way conversations that bring people together, build mutual understanding and help build a positive and productive organisational culture.

• You’ll have experience of working in a busy communications team, with an ability to work well under pressure, have a great eye for detail and lots of new ideas. 

• You’ll be experienced in proactively shaping and delivering impactful engagement and be well-versed in communications approaches and channels. 

• You’ll be happy leading projects and collaborating with colleagues at all levels, using your expertise to advise on effective, thoughtful and well-planned project communications and engagement that deliver against project objectives and support the charity’s strategic goals. 

• You’ll play a key role in developing and improving how we engage everyone involved in DofE and play a part in delivering important communications about DofE programmes.  

If you’re excited about the prospect of working for the DofE and believe you have the desired skills and experience to make a real success of this role, then we want to hear from you.

Applications will close at midnight on Sunday 16 February 2025. 

First interviews (to be held virtually): week commencing Monday 24 February 2025 

Second interviews (to be held virtually): week commencing Monday 3 March 2025 

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

The DofE are committed to safeguarding and promoting the welfare of young people.   All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.

Role Summary

The Director of International Communications will create and drive implementation of ProVeg's international communications strategy. The primary objectives are to amplify the activities and successes of the country offices and international programmes, enhance ProVeg's global visibility and reach new public audiences, and influence the public and policy narrative on healthy sustainable food systems. This role involves leading a dynamic and transformation-oriented team and working closely with international stakeholders such as country directors and partner organisations to develop innovative communication solutions.

Job Details

• Reports to: CEO
• Department: Communications
• Direct reports: Digital Director, Senior Communications Manager, Senior Business Communications Manager, Senior Communications Manager (Spanish language regions), Strategic PR Lead
• Closely collaborating with: Country Directors, Institutional Engagement & Partnership Director, International Director, Fundraising and P&C teams, Director of People and Culture 
• Location: Remote, ideally in the UK, NL, PL, CZ, or ES - for exceptional candidates, potentially US (ET zone)
• Hours: full-time (e.g. 35h in the UK)
• Salary: dependent on experience and location, e.g. £55k- £62k in the UK

Responsibilities

Strategic Communication and Transformation:

• Develop and execute a new international communications strategy to enhance ProVeg’s visibility and highlight the successes of the country offices.
• Establish ProVeg as a leading voice in plant-based nutrition and sustainable food systems through targeted campaigns and media outreach.
• Design and implement processes for effectively and quickly adapting country-specific developments for international communication.
• Oversee the development of content and own and third party channel strategies to maximise engagement with diverse B2B and B2C audiences.
• Integrate AI tools and strategies responsibly and innovatively (supported by leadership and (external) experts).

Fundraising Support and Collaboration:

• Collaborate closely with the international fundraising team to ensure alignment between communications strategies and fundraising goals.
• Develop compelling narratives and campaigns that inspire donor engagement and attract funding opportunities.
• Leverage communications channels, including digital platforms, media outreach, and storytelling, to showcase ProVeg’s impact and amplify fundraising initiatives..

Reputation Management:

• Enhance ProVeg’s public image through strategic media relations, innovative visual content, and compelling storytelling.
• Develop and implement crisis communication plans, identifying opportunities and risks for brand reputation.
• Balance B2B and B2C communications priorities to maintain positive brand perception.

Leadership Responsibilities:

• Lead a multicultural and multidisciplinary team, fostering creativity, innovation, impact and effectiveness.
• Promote a culture of collaboration and continuous development within the team.

Internal and External Collaboration:

• Work closely with country offices and international partners to create synergies and strengthen global strategies.
• Work closely with the Research and Policy teams to ensure our research and advocacy activities are supported by timely communications to drive real-world impact.
• Build and maintain relationships with media, influencers, and other relevant stakeholders.
• Manage global communications budgets and ensure cost-effectiveness.

Qualifications

Required:

• Proven experience in strategic communication in NGOs with an international focus, including those with a presence in the global south.
• Track record of developing targeted communications strategies to drive engagement with different audiences, including B2B and B2C.
• Demonstrated ability to design and execute communications strategies that drive advocacy goals and influence policymakers.
• Excellent skills in media relations and leading complex or multi-country communication projects.
• Demonstrated ability to lead and transform teams in an international context.
• Experience in fostering creativity, innovation, and collaboration within teams.
• Experience with visual media (videos, infographics, etc.).
• Expertise in crisis communication and managing brand perception.
• Experience in crafting inclusive messaging and ensuring culturally appropriate communications across diverse regions and audiences.
• Experience collaborating with fundraising teams to create compelling narratives for donor engagement and retention.
• Outstanding written and verbal communication skills (minimum C2-level English).
• Strong analytical skills and experience measuring the success of communication strategies.
• In-depth understanding of the challenges and opportunities in sustainable food systems.

Preferred:

• Comfortable serving as a spokesperson and representing the organization at high-profile events or in media engagements.
• Familiarity with data protection regulations, including GDPR.
• Proficiency in utilizing data-driven insights and communication technologies to refine strategies and improve outcomes.

Benefits of working with us

• A strong organisational focus on personal development, with a designated training budget.
• Provision of a work laptop.
• Flexible, trust-based working arrangements and home-office arrangements.
• Career-development support.
• Mindfulness programme - free Headspace account for you and up to 5 friends or family members
• A workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
• And, last but not least, the opportunity to be part of a great team and work towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

When?

Application deadline: Open until filled
Start date: As soon as possible

Our Application Procedure
Your application should include a cover letter and CV. Please indicate your motivation for the role and describe how you meet the requirements. Please send us your application using our online form. Thank you!

 The upcoming steps include:
1.    First interview with People and Culture
2.    Online trial task
3.    Second interview with senior leadership
4.    Final meeting with executive leadership incl. CEO
5.    Final decision

 

About us

ProVeg International is a food awareness organisation working to transform the global food system by replacing 50% of animal products globally with plant-based and cultivated foods by 2040.

ProVeg engages with all relevant stakeholders to create a food system where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet.

ProVeg has received the United Nations’ Momentum for Change Award and works closely with key UN food and environment agencies. 

ProVeg creates global impact, with offices in 14 countries across five continents and more than 220 employees. 

Diversity Statement

ProVeg is committed to equal opportunity in employment for all, regardless of ethnic origin, religion, skin color, gender, age, national origin or ancestry, refugee background, genetic information, disability, marital status, parental status, pregnancy, sexual orientation, HIV status, gender identity, or gender expression. People of Color, women, individuals with disabilities, members of LGBTQIA+ communities, older adults, refugees, and people living with HIV are explicitly encouraged to apply.

In 2020, ProVeg signed the Diversity Charter, a self-commitment and association dedicated to promoting a prejudice-free work environment.

In 2022, ProVeg achieved a score of 88.1% on the PRIDE Index, the LGBTIQ+ Diversity Performance Index, which is over 20 percentage points higher than the overall average of 67.9%.

Data Protection Information for Applicants 

More information about the processing of your personal data during your application at ProVeg INT can be found on our website, via the job posting.

About Koreo

Since 2004, Koreo has grown into one of the UK’s leading consultancies with a social purpose. Our aim is to build a just and regenerative world by accelerating the potential for people and organisations to create systemic social change. 

We provide consultancy services to a range of clients across the purpose-driven sector while also delivering our own programmes. Our consultancy services focus on:

• Organisational Development: Driving culture change, embedding Equity, Diversity, and Inclusion principles into practice, and organisational design and restructuring.

• Leadership Development: Strengthening leadership capacity through the design and delivery of bespoke management training programmes, while creating customised talent development initiatives to diversify and enhance workforces.

• Purpose, Strategy & Impact: Helping organisations define their social purpose, design effective strategies, and measure progress through robust impact and evaluation frameworks.

• Fieldbuilding: Supporting organisations build networks and partnerships that foster shared learning, collaboration, and innovation across the social change ecosystem.

Our flagship programmes, Charityworks and 2027, complement our consultancy work and are aimed at building a more diverse and better-equipped social change movement. They focus on bringing diverse talent and inclusive practices into the social change sector while enhancing the leadership capacity of both emerging and established changemakers.

The Role

Koreo is looking for a Senior Business Development and Partnerships Manager to drive growth across our programmes, particularly Charityworks and 2027. These programmes aim to create a more diverse social change sector by placing young people from across the UK in 12-month work placements with nonprofit organisations, also known as host organisations. Alongside their work placements, participants take part in a year-long, ILM-certified leadership and development programme designed to accelerate their impact and future potential. 

We are seeking a dynamic and proactive individual who thrives in a hands-on sales and relationship management role. This person will be responsible for securing work placements for our candidates by engaging with both new and existing host organisations across the nonprofit and grant-making sectors. They must be skilled at maintaining relationships with long-standing partners while also driving new business to support the overall growth and success of our programmes. Each year we aim to secure 150 work placements for diverse young talent from across the UK. 

Working closely with the Director of Programmes and Managing Director, and line managing the Programme Marketing and Communications Manager and  Recruitment Coordinator, the Senior Business Development and Partnerships Manager, will play a key role in executing Koreo’s programmatic growth strategy. They will identify and cultivate new leads to build a strong prospect pipeline of host organisations, pitch to secure new partners and manage relationships with existing partners, while also overseeing the recruitment of participants into our programmes. 

This role is an exciting opportunity for someone with strong sales, partnership management, recruitment and/or business development experience who is passionate about building a more inclusive and impactful social sector.

Key Responsibilities

As Senior Business Development and Partnerships Manager, you will hold responsibility for:

• Strategy Development & Implementation: Working with Directors to articulate and implement business development strategies that support the growth of Koreo’s Programmes.

• Business Development: Cultivating new business leads, pitching our programmes to prospective clients and securing work placements for programme participants, while growing the network of non-profit organisations engaged in our programmes.

• Operational Infrastructure: Ensuring our operational infrastructure effectively supports the entire sales pipeline, from identifying warm leads to tracking sales-qualified leads, converting prospects, contracting, and invoicing clients. This includes responsibility for our CRM (HubSpot) as well as overseeing data management and metrics tracking.

• Recruitment Campaigns: Supporting the implementation of campaigns that attract diverse applicants to our programmes and overseeing their assessment and selection, as well the process for matching successful candidates into roles with our partners. 

• Marketing & Communications: Support the Marketing Manager in developing marketing collateral and delivering email and social media campaigns that promote Koreo’s programme offers to prospective applicants and clients.

• Account Management: Facilitating high-quality account management for our existing partners, identifying opportunities to strengthen and deepen engagement with them, and prioritising retention. This will include regular engagement with partners through updates, meetings, and running events.

• Line Management: Contributing to a just, inclusive and regenerative work culture in which a diverse team can do its best work, this includes line management of a small team in a way that is aligned with Koreo’s values

• Representing Koreo: Championing Koreo and our wider work externally, inspiring others to join our vision for a more equitable and inclusive future for the social sector.

Pratham is one of the largest and most respected education charities in India. We developed a model that can teach a child to read and do basic maths in as little as 30 days for £14. We also have preschool, vocational and women's education programmes. We work closely with JPAL who have run a number of RCTs on our work, and it was also recomended as just one of three smart buys by the What Works Hub for Global Education.

We have strong support from the UK Indian diaspora and are in a period of significant growth, having tripled in size in three years. We now raise £1.5m a year and are ambitious to at least triple again. 

While you will work in a small, fully remote team daily, you will be part of the global Pratham network. The team in India has over 6,000 staff, and they raise $28m locally. Pratham USA has 14 chapters and produces around 12 galas annually, contributing to its $30m income. We have recently launched Pratham International, and we will work with them to reach more children worldwide in the years ahead.

The  Senior Grants Manager is a key strategic role focused on securing large grants for Pratham’s flagship Teaching at the Right Level (TaRL) program and vocational training work in India, while also supporting Pratham International’s expanding global initiatives.

You will play a vital role in building meaningful relationships with institutional donors, trusts, and foundations across the UK and Europe. With a strong evidence base underpinning our programs and global recognition of Pratham’s impact, this role offers significant scope for both growth and influence.

Contract:  12-month fixed term contract, part-time (21 hours per week)

Salary:  £44,000 - £60,351 per annum pro rata

Location:Hybrid (1 day in the office a week at one of the following sites: Burford, Newport, Devon, Suffolk, Hammersmith, Victoria and Merton Hospital)

Closing date:  Sunday 23 February 2025

Interview date:  w/c 3 March 2025

Are you passionate about risk management and eager to make a meaningful impact in the charity sector?

Blue Cross is seeking a Risk & Business Continuity Manager to play a vital role in protecting our organisation and strengthening our resilience; to help ensure we can achieve our purpose even in the face of challenges. This position is offered at 0.6 FTE on an initial 12-month fixed-term contract.

More about the role

At Blue Cross, we are committed to the welfare of animals and the people who cherish them, providing essential care, services, and support to both pets and their owners. This includes veterinary care, rehoming services, fostering support, education for pet owners, and pet loss support services, all aimed at helping pets and people to thrive together.

As our Risk & Business Continuity Manager, you will be instrumental in shaping our risk management strategy, which serves as the backbone of our operations. You will lead work to review and enhance our existing risk management framework, ensuring it aligns with best practice and UK regulatory standards. By working with colleagues to effectively identify, evaluate, and mitigate risks, you will empower Blue Cross to operate confidently and sustainably.

An important part of your role will be to engage with colleagues across Blue Cross, building strong relationships to foster collaboration and secure buy in for risk management. By gaining a deep understanding of our operations, you will help to cultivate a culture of accountability and proactive risk management, to encourage everyone to be aligned and invested in our shared goals.

Key Responsibilities

• Review and maintain our risk management framework.
• Review and cleanse risks and controls currently recorded in the risk management system.
• Work with teams to identify, analyse, and prioritise potential risks across the organisation, ensuring a proactive and consistent approach.
• Work with teams to help integrate the risk management framework into all business operations, fostering a culture of accountability.
• Prepare comprehensive periodic reporting for senior management and the Trustee Audit & Risk Committee, highlighting key risks and progress on mitigation efforts.
• Provide strategic guidance to senior management and the Board of Trustees on risk matters, translating complex data into actionable insights that inform decision-making.
• Lead training initiatives to help cultivate a risk-aware culture across Blue Cross, empowering employees to engage in effective risk management.
• Act as an advisor and coach, promoting proactive and consistent risk mitigation throughout the organisation.
• Work with teams to help them develop and maintain robust business recovery plans and procedures to ensure operational resilience.
• Start work to implement the Business Continuity Strategy/Policy through the Business Continuity Management System (BCMS), enabling Blue Cross to function effectively in times of crisis.

About you

We are seeking a proactive and dedicated individual who embodies a genuine passion for risk management and business continuity. You will bring a wealth of experience in developing and implementing risk frameworks, alongside a solid understanding of regulatory requirements. Your analytical mindset will enable you to assess complex information and translate it into actionable insights, ensuring our organisation remains resilient and responsive to emerging challenges.

Excellent communication and interpersonal skills are essential, as you will work with a diverse range of stakeholders, from senior management to team members across all levels to engage them in effective risk management and business continuity activities. A collaborative spirit is key, as you work with colleagues to foster a culture of risk awareness throughout Blue Cross, empowering others to take ownership of their roles in risk management.

Essential Qualifications, Skills, and Experience

• A recognised risk management professional qualification.
• Proven experience working in a risk management environment, preferably within the UK.
• Strong analytical and problem-solving skills, with the ability to translate data into meaningful insights.
• Excellent communication and interpersonal skills, with a knack for influencing, building relationships and securing engagement at all levels.
• Knowledge of internal controls frameworks and UK regulatory requirements.
• Experience in developing and implementing risk management frameworks.
• Ability to work independently and take initiative.

Desirable Qualifications, Skills, and Experience

• Experience with risk management software.
• Experience of managing risk in a project, programme and portfolio context.
• Familiarity with the UK Charity Commission guidelines and regulations.
• Experience working in the nonprofit sector.

We’ve attached the full job description for further details. If you have any questions or need additional information, please don’t hesitate to contact us.

How to apply 

Click the apply button below and complete the online application process before the closing date on Sunday 23 February 2025.

We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits   

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can.

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.

Our generous benefits package includes:  

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
• Pension scheme with enhanced employer contribution 
• Life assurance 
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife
• Recognition scheme
• Annual volunteer days 
• Claim for professional fees
• Charity worker discounts across a variety of retailers. 

We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. 

About the role 

We’re looking for an experienced Senior Art Director to join our award-winning in-house creative team. This is your chance to shape compelling campaigns that inspire action, drive awareness, and create a tangible impact. You’ll bring a unique blend of big ideas, strategic thinking, and hands-on design skills to ensure Shelter’s messages resonate powerfully across all platforms.

From ideation to launch, you’ll be responsible for delivering ambitious, research-driven concepts and solutions. You should feel equally at home designing to our brand guidelines and leading the charge on your own innovative concepts. Occasionally, you’ll also step in to support with general design needs, ensuring that all outputs for the Shelter brand meet the highest creative standards while maintaining brand consistency. A strong command of Adobe Creative Suite is essential.

In this varied, fast-paced, and rewarding role, you’ll collaborate closely with colleagues— specifically working alongside our Senior conceptual Copywriter taking briefs from concept to completion. You’ll lead some projects independently while receiving support and guidance from the Creative Lead when needed. The role offers an opportunity to work across a range of media, including print, TV, social media, and experiential designs. You’ll collaborate with stakeholders across the organisation, creating communications for teams in fundraising, campaigns, services, and occasionally retail.

You’ll also take on a mentoring role for one of our in-house designers, helping them develop their creative skills while ensuring their work consistently represents the Shelter brand to the highest standards. Supporting their wellbeing in the workplace will also be part of your leadership approach.

About the Team 

As our Senior Art Director you’ll be joining a friendly, talented and dedicated team who’ve recently won In-house agency of the year at the Drum awards. You will work closely with your Creative Lead and fellow writers and designers to deliver creative content to highest standard across all areas of our communication.   

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are seeking a passionate and experienced Fundraising Manager to join our small and dynamic team during an exciting period of growth for the organisation. This newly created role will be a crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity.

It will include identifying new funding opportunities as well as creating strategies to build our regular donors, discover and work with high-net-worth individuals, develop corporate partnerships and legacy campaigns. This role will also consist of overseeing community fundraising initiatives and managing one member of staff initially (a community fundraising co-ordinator). 

We are looking for someone ambitious and creative with a positive attitude, happy to roll their sleeves up and get involved to enable us to achieve our goals.

This senior role will be part of our communications and fundraising team reporting to the Marketing Director.

This position offers an exciting opportunity for someone who is driven, innovative, and committed to making a positive impact across Neuroendocrine Cancer UK (NCUK) to build a new fundraising team.

About Smile Train

Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, lifechanging comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries and we’re just starting. We are truly changing the world one smile at a time.

Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!

Reports To

UK Fundraising Director

Summary

We are looking for a highly skilled Legacy Manager with demonstrated experience, preferably within the charity sector or comparable commercial environment. The role will involve primarily working from home and must be situated in or near London to attend regular in person meetings with key staff.

Key responsibilities

Take responsibility for a portfolio of around 300 legacy pledgers in order to deepen relationships and offer excellent stewardship to ensure that legacy pledgers feel valued by STUK and their pledge is retained.
Act as the first point of contact for legacy enquiries, both internal and external, responding with authority, sensitivity and diplomacy, so that legacy enquirers and intenders choose to leave STUK a gift in their Will.
Plan and deliver a programme of marketing and advertising to promote legacy giving and grow our pipeline of legacy supporters. This will include contributing to campaign strategy development; producing marketing materials including newsletters; and consulting with the Head of Individual Giving re legacy mailings.
Undertake general legacy communications including developing a tangible legacy vision, make phone calls, arrange one to one meetings and write personal notes/letters.
Organise at least 2 – 3 legacy events per year including post-event follow-up.
Organise legacy stewardship activities such as recognition mechanisms.
Liaise with and oversee the administrative work of Legacy Link, our legacy administrators.
Keep accurate and up-to-date records of all legacy activity on Salesforce and in shared files.
Provide useful data insight and analysis producing regular statistical, qualitative and financial reports of legacy activity.
Manage in memoriam marketing.

Travel

There is limited but regular travel into London for regular team meetings as well as periodic travel as needed around the UK for meetings with legacy pledgers and to organise legacy events.

Required Education and Experience

5+ years of relevant experience with exposure to legacy marketing and liaison with legacy enquirers, considerers and pledgers preferred.
A proven history of generating significant growth in key legacy metrics such as numbers of legacy enquirers and pledgers.
Demonstrated success in developing substantive donor relationships and in supporting senior management and programme staff, to execute donor and engagement strategies.
Excellent verbal and written communications skills and strong interpersonal skills with the ability to interact with both management and donors.
Extremely detail-oriented with strong organisational and time management skills.
Able to take ownership of a process and to use problem solving skills to resolve issues.
Able to make sound decisions based on analysis, experience and judgment.
Able to function both independently and as part of a global team.
Familiar with the MS Office and donor management systems. Knowledge of Salesforce and First Class preferred.
Bachelor’s degree or equivalent, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.

Application Information

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, [a writing sample-an existing example of your writing; no need to create something new], and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible