Safeguarding Jobs

About Rockinghorse Children’s Charity

Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all of the specialist children’s wards and baby units throughout Sussex. 

We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. 

Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter now sick they are. 

We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. 

About the role

In 2022 we launched our three-year strategic plan, which prioritised our activities to enable us to support more babies, children and teenagers. As we enter the final year of this strategy the charity continues to expand and develop its projects and services children all over Sussex.

This role will support the Head of Finance & Operations and be responsible for organising and managing the charity’s volunteers and the volunteer programme – working across the charity to ensure we have the right volunteers to support our work. The role will work with the Head of Marketing & Communications to promote and advertise our volunteer opportunities. You will be responsible for the management, recruitment, onboarding and retention of all short and long-term volunteers, to ensure we can continue to deliver life-saving projects for children and young people across Sussex.

You’ll bring excellent organisational skills, outstanding written and verbal communication skills, a can-do attitude, evidence of brilliant people management skills and a passion and enthusiasm for supporting young people. You’ll be part of a successful team that values wellbeing and champions teamwork, where our vision for children and young people is shared, and success is celebrated.

Duties of the role 

Supporting the charity to deliver brilliant projects and service that support children and their families:

Rockinghorse delivers and funds around 70 projects per year – supporting sick and disabled babies, children, young people and their families in hospitals in Sussex – volunteers are a vital part of our ability to deliver and fund these projects.

This role will:

· Work across the charity team to recruit volunteers with the necessary skills, experience and commitment to support our project delivery, fundraising activities and office work.

· Lead on the co-ordinate the induction and training of volunteers to ensure they are fully onboarded and prepared for the charity, the role and to support our work.

· Set up interviews and initial getting to know you conversations to understand the skills, experience and needs of volunteers to ensure they are matched with the right role in the charity.

· Ensure that volunteers are able to achieve their aspirations in terms of work, education, training or further volunteering during their time with the charity.

· Co-ordinate individual and/or group supervision and support for volunteers.

· Ensure that volunteers involved in the charity’s work have access to relevant training and required policies and procedures to ensure they feel confident and are able to develop the skills needed to carry out their role.

· Ensure that the charity has the right policies and procedures in place for the recruitment, onboarding, retention and management of volunteers.

· Manage a volunteer database inline with relevant data protection legislation and ensure that all volunteers undergo appropriate, recorded, due diligence in their recruitment process.

· Support volunteers to share their experiences as case studies and reflections.

· Coordinated volunteer thank you events, engagement activities and communications to ensure volunteers feel part of the charity and actively participate in our work.

· Work collaboratively with the team and external partners to develop volunteer recruitment pathways for our service delivery projects.

· Create new partnerships with companies, the community and partners to create a flow of volunteers into the charity to support our work.

· Manage the offboarding process for all volunteers, ensuring a brilliant experience for all our volunteers from start to finish.

· Support the Head of Marketing and Communications to create promotional, marketing and supporting materials related to our volunteer programme.

· Lead of the evaluation of the volunteer programme and ensure we understand and value to impact volunteers bring to the charity.

· Reporting on the volunteer function as part of the management information and against set KPIs and targets.

Support the charity more widely:

· Represent Rockinghorse at events, activities and networks, building strong peer relationships and sharing best practice.

· Model excellent conduct and behaviours in line with the charity’s values and ethos.

· Carry out other such duties as may be required for the purposes of the charity; this will include working during evenings and weekends as required and the postholder would be expected to work flexibly to do so.

· There are travel requirements for this post (covering the whole of Sussex) to attend, put on events and meet with our supporters and volunteers.

Person specification 

Essential experience, skills and knowledge for the role: 

1. Experience and understanding of the principles of volunteer management in a charity and/or not for profit.

2. Experience and understanding managing volunteers.

3. An understanding of safeguarding and welfare management of volunteers.

4. Able to work collaboratively and build productive relationships with colleagues, stakeholders and third-party agencies.

5. Able to prioritise own workload effectively and confidence to work autonomously.

6. Excellent time management skills with strong prioritisation and organisation skills.

7. Brilliant communication and interpersonal abilities – able to engage with stakeholders quickly and effectively.

8. Ability to handle confidential volunteer information.

9. Experience of using customer relationship management platforms (Rockinghorse uses e-Tapestry).

10. Commitment to Rockinghorse Children’s Charity’s mission, vision and values.

Desirable experience, skills and knowledge: 

1. Experience managing communications and/or marketing to support volunteer engagement and support.

2. Previous work experience with a non-profit, or charitable organisation.

3. Experience of using MailChimp or other CRM & email platforms.

Work skills you’ll need on the job: 

1. A can-do attitude.

2. Brilliant organisational skills.

3. Excellent people skills, adaptable and flexible in manner and approach.

4. Excellent written and verbal communication.

5. Ability to support and motivate others.

6. Ability to work on own initiative and as an active team member.

7. Ability to work under pressure and in a fast-paced environment.

Benefits of working for Rockinghorse Children’s Charity: 

· 25 days annual leave (prorated for part-time) plus bank holidays. 

· An additional day of annual leave on your birthday. 

· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.

· Cycle to work scheme. 

· Competitive pension scheme. 

· Employee and dependants’ health cash plan including access to an online GP and counselling. 

· Family leave including maternity, adoption, shared parental and paternity leave. 

· Ongoing opportunities for learning and professional development for staff. 

· Quarterly reward and recognition days for all staff. 

· Opportunity for flexible, hybrid and part-time working. 

· Subsidised car parking in Brighton. 

· Access to Enterprise Car Club. 

Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. 

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Application Process 

To apply, please send your CV and covering letter outlining how you fulfil the ten essential elements of the person specification.

Your covering letter must address your experience, skills and knowledge against the ten essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the desirable criteria, please outline these too. 

If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.

All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.

Estimated Timeframes: 

· Application Deadline midnight 2nd March 2025.

· Shortlisting w/c 3rd March 2025. 

· Interviews will be Thursday 13th March 2025 in central Brighton.

Interviews will be with the CEO, the Head of Finance & Operations and the Projects Manager and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).

The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.

The role will be available from 1st April 2025 onwards (depending on post holder’s availability).

Student Activities Manager (6-month contract) 

Are you a talented and inclusive people or volunteer manager with a passion for empowering others?

Do you want to support student leadership and help members to Love their time at University?

Then we'd love you to join us as Student Activities Manager for a dynamic six-month role. You'll be responsible for leading the Student Activities team, creating an empowering and supportive environment that champions brilliant volunteer management and student-led opportunities, as we refine our strategic plan.

The Role

Role:  Interim Student Activities Manager
Hours: 35-hours per week / Fixed Term (6 months)
Salary:  Grade D (£36,149 to £40,686 per annum)
Closing date:  12pm on Monday 17 February 2025 

Who are we?

The Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have nearly 300 student groups and all of our work is led by, and in the best interest of, our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

· You’ll be able to lead individuals and teams to perform at their best and continue to develop by creating an empowering and supportive working environment.

· You know how to able to build and maintain positive and productive relationships with internal and external stakeholders, by agreeing and working towards shared goals.

· You'll be skilled in creating accessible and inclusive volunteer practices, boosting member confidence and creating safe, supportive environments.

We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond. 

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.  

Dates for your Diary

· Closing Date: 12pm on Monday 17 February 2025

· Interviews: Monday 24 February 2025

For further information including details on how you can apply for this role, pelase visit our website. 

We look forard to hearing from you!

This new post will enable ICCM to extend our community engagement offer in providing social activity within the lunch groups as well as other community activities targeted to the older Irish community. Engaging people to reduce social isolation, improve health and live well.

Key Responsibilities:

• Enhance our existing lunch club provision to ensure greater connection with the Irish community and provide awareness of support available to older Irish people in Manchester.

• Raise our profile and develop relationships with the established events    across Manchester.

• Widening engagement through outreach with other community groups.

• Monitor and identify the current and changing needs of the older Irish community to ensure ICCMs program supports those needs

• Monitor and report on outcomes and impact of activity.

• Promoting Irish culture through partnership and coproduction with arts practitioners and community organisaitons which serve older communities.

• To promote the wider work of ICCM, facilitating pathways to support where needed.

• To be aware of and maintain best practice in safeguarding.

• To commit to continuous professional development and keep up to date with best practise in the sector.

• To attend relevant conferences and seminars locally, regionally and nationally as directed by line manager.

• To participate and engage in supervision and appraisal provided by the manager

• To work as an accountable member of the staff team, working within the charity’s policies and procedures

• It is the nature of the work at ICCM that tasks and responsibilities are in many circumstances unpredictable and varied. All staff are therefore expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken.

• To ensure you fully embrace ICCM’s values in all your work.

Job Description

Balance is looking for a Support Worker/Driver to join our Day Centre in Wandsworth.

Who you are

• You are someone who shares and is able to mobilise the charities values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition and Sustainability. If you have knowledge, application and commitment to these values we want to hear from you.
• You have a Clean Current D1 Driving License.

Who we are

At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives.  We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. 

Main Responsibilities of the Job

• To provide driving support options for pick up and drop of duties at the commencement and end of sessions at our day centres.
• To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition and sustainability in your conduct and approach to your work
• Through partnership, support and develop peoples skills, confidence and interests as part of a multi-disciplinary day service offer.
• To support your colleagues, service managers and other key professionals to put those using our service at the centre of your daily work. .
• To maintain and update client and related operational records with an accurate and professional commitment.
• To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination.

Working Expectations

• The working day is  8.30am - 5.30pm Monday to Friday - extra time is paid as overtime.
• Drive a passenger service vehicle.
• Attendance at training. 
• Use of information technology to support your work.

Benefits of Working for us

The charity ensures the following benefits for all its operational staff:

• A baseline commitment to pay London living wage for all its front line staff.
• A commitment to training and professional development to support internal progression as part of our performance support.
• Inclusion in and contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
• Access to a range of discount schemes.
• Access to the charity's employee assistance programme.
• Access to travel card loan and bike to work scheme.

Role Summary & Responsibilities

We are looking for an Operational Delivery Manager, to join our exceptional team and lead our frontline service delivery team of Youth Workers, counsellors and practitioners, to deliver a tangible impact to our young carers. It’s an exciting opportunity for someone who is looking for a stretching role working alongside the CEO and frontline staff, while liaising with the rest of our Be Free team to provide delivery figures and budget reports.

Required profile

We are looking for someone who is unsatisfied with the status quo of young carers in Oxfordshire, who will constantly strive for better outcomes for them. They will love working as part of a team and be a people person, confident to give presentations and build relationship with funders and community heads. 

Job Title: Operational Delivery Manager

Department: Youth Workers

Location: Hybrid working – Three days based at our Harwell Office, remaining days home based working

Travel Required: Semi-/Frequent travel is required within the Oxfordshire County area

Salary Range: £34,000 pa (subject to standard BFYC April pay review)

Position Type: Full Time (flexible working arrangements available including part time and term-time only)

Hours: 37.50 hours a week

Holiday: 28 days a year (plus public holidays)

Access to your own transport is essential.

Please refer to the attached full job description for further details on the role. Responsibilities may vary from time to time, depending on the needs of the organisation. 

Young People Support Worker

We have a new role available for a Young People Support Worker to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community based accommodation.

Position: Young People Support Worker

Location: Whitley Bay, Tyne and Wear

Contract: Full time, permanent

Hours: 37.5 hours a week

Salary: £24,136 pa + pension and other benefits

Closing Date:  Sunday 16th February, 2025

Start date: Please note that the charity is currently awaiting funding confirmation for the new Service

About the Role

As Young People Support Worker you will work under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.

In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.

Where the client lives in the community you will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation.

Key responsibilities include:

· Ensure client safety, wellbeing, and adherence to safeguarding and emergency procedures.

· Deliver high-quality risk assessments, support plans, and one-to-one/group support to build client resilience.

· Foster partnerships with local agencies to support clients while following data protection protocols.

· Engage flexibly and creatively with clients, encouraging their involvement in decisions and participation in activities.

· Support clients in accessing education, training, employment, and volunteering opportunities.

· Maintain health and safety standards, prepare accommodations for new clients, and oversee accurate financial records.

· Collaborate with team members, volunteers, and attend training and meetings as required, ensuring contract compliance.

About You

You will need to have the following skills and experience:

· Experience working with young people or those affected by homelessness.

· Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.

· Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.

· Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.

· Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Would you like to work with nursery age children inspiring the next group of Coin Street champions?

Do you have a level 2 or 3 qualification in working with children?

How would you like to be part of a friendly team doing a job that makes a difference to children’s lives in an organisation that puts people before profit?

If the answer is YES then we would like to hear from you

Coin Street Nursery have a fantastic opportunities for experienced, energetic, and enthusiastic early years educators to join our team. 

We are looking for people who have: 

• a recognised qualification in childcare, ideally NVQ Level 3 or above or NVQ Level 2
• appreciate the importance of parent partnership
• knowledge of how to support children’s learning and development 
• a can-do and enthusiastic attitude
• an understanding of how to safeguard and protect children

What can we offer you?

• Competitive salary (based on your qualification and experience)
• Flexible working days for better work-life balance
• Access to high quality training
• Coaching and mentoring support
• Generous pension at 8% - 5% from the employer if you contribute 3%
• 20% discount of childcare fees
• 35 days off a year, including 8 bank holidays, 3 days off between Christmas and New Year (additional days awarded for long service)
• Personal development grant of up to £1,000 per year

There's more… 

• Six inset days per year (three for nursery staff only and three with the wider Coin Street team)
• Refer a friend bonus of £500 for existing employees
• Health and wellbeing package including a confidential employee assistance programme and online therapy sessions plus free gym and daily fresh fruit
• Season ticket loan and cycle to work scheme (on completion of probation)
• Staff social events (summer BBQ and Christmas party)
• Opportunities to join Coin Street committees (for example the Black lives Matter Race & Equality Steering Committee, Inset planning, staff social committee)
• Local retail (star card) and online discounts

Contract
Permanent, 40 hours per week (shift rotas). We are open to part-time options.

St Stephen’s Church has a thriving Youth Ministry, with approximately 90 11-18s across both Older and Younger Youth and an incredible, committed volunteer youth team. Our vision is to see young people transformed by Jesus and we believe that God is calling us further, to grow our ministry so that we can disciple those youth we already know and connect with those we have yet to reach.

We want our youth to be able to experience and encounter God for themselves in every aspect of their lives and to explore their faith with each other. Throughout all the weekly activities and sessions, our prayer is that each young person would know their Creator, find a space to belong and find joy in the community we have here.

In order for us to continue to disciple our young people and to expand our programmes in new areas, we are looking for a passionate youth worker, to come and join our Youth Pastor in leading and developing the Youth Ministry.

Might you be the person to help us with this?

Job Title – Art Therapist

Contract – Permanent

Hours - Up to 35 hours per week (we would consider applicants that wish to work 4 days)

Salary - £31,500 per annum

Location – Coram Campus, Bloomsbury, London

About Coram

Coram Parenting and Creative Therapy Service is an exciting and innovative place to work and offers art and music therapy, therapeutic parenting, drama therapy, clinical psychology and family therapy to children in schools, at home and at our dedicated creative therapies building on the Coram Campus. We work with children and young people in schools providing creative therapies to help build reliance, strengthen relational and self-awareness skills and experiences, and to reduce mental health challenges. We also have expertise in adapting this work when working with children with neuro-diversity and children with special educational needs. We are currently hiring for our creative therapy interventions in London schools (Camden and Lambeth) and our therapeutic work with adopted and special guardianship order (SGO) children and families in our Coram centre.

We work within diverse communities and we consciously challenge ourselves and our practice, seeking at all times to develop opportunities for anti-racist practice. We want to reflect the communities we serve and we welcome applications from therapists who come from global majority communities.

About the role

We are seeking an art therapist to carry out work possibly across several of our projects, including creative therapy interventions in schools (Camden or Lambeth) and be able to provide creative therapy in our Coram centre with adopted and SGO children and their families. We also provide multi-disciplinary therapeutic assessments with children and their families with a creative therapist and a clinical psychologist or family therapist. The therapist will be able to work autonomously and manage their own caseload and have experience of working with children and their families. You will receive supervision, the support of working within a multi-disciplinary team and we meet together once a week to have group clinical reflections and team meetings. You will also work closely with other art therapists and creative therapists. The successful candidate will be an enthusiastic art therapist, with experience of working with children and families in schools or with adopted/SGO children and working within different contexts.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Thursday 6th February at 9am

Interviews: TBC

Coram (entity) is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

International Project Officer

Animal welfare/Research/Veterinary

permanent, full time

Remote working

£37,684.00 per annum

World Horse Welfare is an international charity that improves the lives of horses in the UK and around the world through education, campaigning and hands-on care. The International department is responsible for implementing the charity’s strategy in developing countries and aims to improve the welfare of as many working equids as possible.

We are seeking a project manager to join our International team to manage funds, budgets and accounts and become familiar with the working of local administration and legal requirements relating to partner organisations.  This is not a role that is hands-on with Equids, you will be working with people who rely on them for their livelihoods in the community-based projects that underpin the charity’s presence in lower middle-income countries.

If you are a qualified Veterinarian this would be advantageous but not essential, as the focus of this role is Veterinary and Equid Welfare; ensuring that all practices by anyone associated with the programme are of an acceptable quality in terms of welfare and accepted professional  veterinary standards.  Working with Veterinary specialists you will co-ordinate all veterinary perspective discussions on interventions to address equine welfare across the programme. You will stay informed on current practices, related to Welfare and Veterinary intervention in terms of other organisations and institutions (including other welfare NGOs, Governments, or institutions such as WOAH) and represent World Horse Welfare in meetings, conferences, seminars and consultations concerning equine welfare.

Although UK based you will be required to travel internationally at least four times per year. This role is suitable for remote working, however, there is an expectation for attendance at our head office in Norfolk throughout the year and this will be at your own expense for travel and accommodation.

We offer a generous pension scheme, cash health plan, death in service benefit as well as the bike to work scheme.  Employee sickness pay scheme and a minimum of 31 days holiday including bank/ public holidays and a mandatory shutdown between Christmas and New Year.

World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide. 

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.  

Closing date for applications:  12th February 2025

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Job title: Structured Coach (Housing), internally this role is known as Coach, Structured Coaching

Location: Based in Crisis Skylight London, 50-52 Commercial St, E1 6LT based on-site.

About the role

This is an exciting time to be joining Crisis Client Services as we work towards our Vision to 'End Homelessness' for more of the members we work with. We are a value's driven organisation with members at the heart of what we do.  

Working in a psychologically informed way, you will establish an open, trusting and strength based professional relationship with members supporting them into sustainable housing. Offering high quality coaching, advice and information and motivating members to identify and work through the changes they need and want to make whilst supporting their wellbeing and development of resilience and interpersonal skills.  

About you

We are looking for an experienced, skilled, and driven person to join the team as a Coach within the Structured Coaching team. You will deliver high quality coaching that enables members to achieve their goal of sustainably ending their homelessness by providing flexible, planned, person-centred support including access to housing, employment and the appropriate learning and skills development both internally and through access to community-based specialist services. You will hold a holistic view of a member's journey with us as part of our "one worker, one member' lead working approach.  

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm 

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 16 February 2025 at 23:55

Interviews will take place on Monday 24 and Tuesday 25 February at Crisis Skylight London, 50-52 Commercial St, E1 6LT

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

After over 22 years at the helm, our CEO is retiring, and we are looking for his replacement. We are seeking someone with vision, passion, and enthusiasm for delivering stellar wellbeing outcomes, especially for older people. The person will provide strategic leadership and inspire staff, trustees, funders, and other stakeholders to achieve our ambitious goals.

About Us

Claremont is a community passionate about the arts and personal and community development. We have been a nationally progressive pioneer in our approach to services and we were the UK’s first Wellbeing Centre, long before the term was ubiquitous. We want to continue our history of innovation, alongside our culture of learning, our basis in genuine human relationships and the conviction that everybody matters. Underlying all of our services, and a key aspect of our culture, is a psychotherapeutically-informed approach which emphasises real listening, self awareness, and an awareness of how we are being in relation to other people.

About the Role

As the Job Description indicates, the role, which reports to our Board of Trustees, covers a wide range of responsibilities, including:

· Vision Leadership

· Partnerships

· Fundraising

· Financial Planning and Management

· Team Management and Coaching

· Charity Governance

· Clinical and Safeguarding Governance

· Legal Issues

· ITC

The ideal candidate will have experience and competence in all or as many as possible of these areas, as well as having a certain “Claremontiness” – aspirational and personal qualities which embody a genuine relational approach to life. 

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Job title: Structured Coach (Housing), internally this role is known as Coach, Structured Coaching

Contract: 12 month fixed-term contract (paternal leave cover)

Hours: 21 hours per week, Monday to Friday. The successful candidate will need to work 7 hours on a Friday, but there is flexibility around the other working days.

Location: Based onsite in Crisis Skylight London, 50-52 Commercial St, E1 6LT 

About the role

This is an exciting time to be joining Crisis Client Services as we work towards our Vision to 'End Homelessness' for more of the members we work with. We are a value's driven organisation with members at the heart of what we do.  

Working in a psychologically informed way, you will establish an open, trusting and strength based professional relationship with members supporting them into sustainable housing. Offering high quality coaching, advice and information and motivating members to identify and work through the changes they need and want to make whilst supporting their wellbeing and development of resilience and interpersonal skills.  

About you

We are looking for an experienced, skilled, and driven person to join the team as a Coach within the Structured Coaching team. You will deliver high quality coaching that enables members to achieve their goal of sustainably ending their homelessness by providing flexible, planned, person-centred support including access to housing, employment and the appropriate learning and skills development both internally and through access to community-based specialist services. You will hold a holistic view of a member's journey with us as part of our "one worker, one member' lead working approach.  

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm 

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 16 February 2025 at 23:50

Interviews will take place on Monday 24 and Tuesday 25 February at Crisis Skylight London, 50-52 Commercial St, E1 6LT

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Night Concierge

We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.

Position: Night Concierge

Location: Wallsend, Tyne and Wear

Contract: Permanent

Hours: 37.5 Hours

Salary: £23,400 per annum plus pension & other benefits

Closing Date: – Sunday 16th February, 2025

About the Role

To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives.

Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.

Key responsibilities include:

· You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.

· You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service

· You will be the first point of contact for visitors, contractors or services visiting the building at night

· You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night

· You will actively ensure the security of the building through regular checks, and monitoring.

About You

You will need to have the following skills and experience:

· An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.

· Experience in managing the overnight safety of vulnerable clients preferably in supported housing.

· Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.

· Experience in undertaking basic maintenance and/or delivering cleaning services.

· Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.

· Able to demonstrate a clear understanding of safeguarding requirements and procedures.

· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

· Personal and professional integrity.

· High-level understanding of professional boundaries and ability to maintain boundaries.

· Ability to work collaboratively.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.