Quality Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
About Us
You will find no other law firm like Edward Connor Solicitors. Seeking to provide Christ-centred legal expertise to churches and Christian charities, we combine the skill and specialism of a high-quality law firm with the gospel aims of a Christian charity. Our team of Christian lawyers already serve diverse Christian organisations in a wide variety of unique work. But we need to grow our existing team to meet the increasing demands of the Christian market we love to serve.
We are looking for a qualified solicitor or legal executive (possible someone returning to work after a career break) with 1-3 years PQE. You will have experience in commercial property work, and ideally also some knowledge of residential conveyancing. This is an exciting opportunity to grow and develop as a solicitor as you use your gifts to serve the gospel.
This full-time role could be based in our offices, or at home. Salary will be commensurate to the role and experience of the candidate. There is an occupational requirement for this role that the job holder must be a Christian in full agreement with our Basis of Faith.
To support and grow Sarcoma UK’s relationships with trusts and foundations. This includes coordinating applications, maintaining a strong pipeline, and supporting fundraising efforts across the organisation. The role also involves providing fundraising support through merchandise management, donor engagement, and administrative assistance.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activites throughout the year
- Interest-free season ticket and bicycle loan
Our Values
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities
1. Trusts and Foundations
- Act as the main point of contact for trusts and foundations supporting gifts under £10,000, ensuring they receive timely and appropriate support, materials, and updates to foster successful grant applications and long-term relationships.
- Identify and research new trusts and foundations whose funding priorities align with Sarcoma UK’s mission.
- Plan and coordinate the schedule of grant applications aligning with internal priorities and submission deadlines.
- Draft compelling grant applications, ensuring high-quality submissions, and coordinate the process of application tracking and reporting.
- Maintain the existing pipeline of trust fundraising activities in Raiser's Edge, monitoring progress and ensuring follow-up actions are taken.
- Cultivate and strengthen relationships with new and existing trusts, foundations, and grant-making bodies.
- Contribute to the development and implementation of the Trusts and Foundations fundraising strategy.
- Work with the Research, Policy, and Support Services teams to arrange meetings between trust representatives and Sarcoma UK funded project leads, where appropriate.
- Collaborate with the Communications team to ensure that trust and foundation-related web pages are up-to-date and engaging.
2. Fundraising Support
Merchandise
- Manage stock by overseeing merchandise stock levels, liaising with suppliers, processing orders, and ensuring smooth fulfilment of orders.
- Manage Sarcoma UK’s online shop, ensuring it is regularly updated with accurate product listings and that orders are processed efficiently, meeting supporter expectations.
Administrative Support
- Provide general administrative support across all fundraising activities and projects as needed by the organisation.
- Produce regular reports on fundraising activities, including data from JustGiving, Enthuse, and GoFundMe, ensuring accurate tracking and evaluation.
- Contribute to the smooth running of the organisation, assisting with general administrative tasks and ensuring processes are followed consistently.
- Monitor, evaluate and analyse fundraising activities, providing insights to inform future strategies.
- Maintain accurate and up-to-date records on Sarcoma UK’s fundraising database (Raiser's Edge).
Supporter Care
- Respond promptly and professionally to fundraising inquiries via post, email, and phone, offering support and guidance to donors and fundraisers.
General Fundraising Support
- Collaborate with the Philanthropy and Partnerships Manager to identify new prospects within Sarcoma UK’s supporter community.
- Work with the Communications team to identify and maximise publicity opportunities, raising awareness of Sarcoma UK’s fundraising efforts.
- Provide occasional support for Major Donor fundraising activities as needed.
- Stay up to date with the latest fundraising practices and trends ensuring Sarcoma UK’s processes and procedures align with best practices.
3. Other Responsibilities
- Build and maintain strong relationships with Sarcoma UK’s existing and potential supporters, including contacts within trusts and foundations.
- The role may require occasional travel to events and meetings across the UK, including some evening or weekend work, for which Time Off In Lieu (TOIL) will be provided.
- Adapt to the evolving needs of Sarcoma UK, taking on additional duties and responsibilities as required.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
We are seeking a passionate and experienced Fundraising Manager to join our small and dynamic but expanding fundraising and communications team during an exciting period of growth for the organisation. This newly created role will be crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity. It will include identifying new funding opportunities as well as producing several initiatives including building on our grant income success.
We are looking for someone ambitious and creative with a positive attitude, happy to roll their sleeves up and get involved to enable us to achieve our goals.
This senior role will be part of our communications and fundraising team and be part of the Senior Manager Team at Stoll and report directly to the Director of Supporter Engagement.
The client requests no contact from agencies or media sales.
About Resource Futures
Our vision is to create a sustainable world. We work collaboratively with governments, businesses and the third sector to help speed up the transition to a circular economy and manage resources and waste in a more sustainable way.
We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.
We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world. We are motivated by the impact of our work and how it feeds into wider issues of climate justice and the circular economy. Our work is far-ranging from supporting businesses to advising governments, as well as delivering the evidence to support global change and driving projects within communities on the ground. Read more about our company and how we go beyond for our people, to help them grow and thrive.
The opportunity
We are seeking a skilled, experienced, and driven Finance Manager to join our dynamic team. Reporting to the CEO, you will be responsible for overseeing the financial operations of the company, ensuring accurate financial reporting, and providing strategic financial guidance to support the company’s growth and development. You will review our financial procedures and processes and where appropriate recommend and implement change and improvements. You will lead our two-person finance team, part of core services, which provides HR, IT, facilities, and marketing support for the company.
What you will be doing
- Delivery of accurate and timely financial information for the company including preparation of monthly reports as required.
- Support the CEO and Executive on strategic development through the provision of performance insights on financial and delivery metrics and management accounts, liaising with external accountants, as appropriate.
- Provide reports to the Directors, Executive and other senior staff analysing company performance including project financial performance.
- Prepare for and oversee the Company’s annual independent financial accounts audit.
- Oversee insurance policies liaising with brokers and other third parties, as necessary.
- Monthly financial reconciliation of QuickBooks and CMap and production of reports.
- Working with and supporting HR as appropriate on payroll, pensions, holidays, and time records.
- Support the company to continually improve our IMS systems and B Corp accreditation through the provision of efficient financial project management systems and reporting.
- Line management of the Finance Officer.
The essentials
- AAT / ACA / ACCA or CIMA qualified, or proven experience in a similar role.
- Proficient in using QuickBooks.
- Clear and concise communication style, with the ability to build productive professional relationships across all roles.
- A trustworthy problem solver with a positive, can-do attitude.
- Experience in:
- Team and line management, to include coaching and development of direct report.
- Payroll including HMRC management of payrolled benefits.
- Sales and purchase ledger management.
- VAT quarterly and PAYE monthly and annual returns and reports.
- Pension schemes management and payments.
- Annual budget (payroll and overheads) preparation and monitoring.
- Financial management best practice and project performance KPIs.
- Preparation for annual external financial audit.
- Preparation for annual insurance cover and management of polices in liaison with insurance broker.
Great to haves
- Asset management experience.
- Experience of working for an employee-owned ethical company.
- Commitment to sustainability.
Benefits
- Embedded flexi working culture.
- 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use some bank holidays for annual leave.
- Paid volunteer time each year (a full day for those working 19 hours or more per week, and a half day for those working up to 18.75 hours per week).
- Enhanced maternity and paternity pay.
- Enhanced sick pay.
- Scottish Widows pension plan – the company will match up to 7% of your contribution.
- Group life assurance cover.
- Healthcare portal offering 24/7 GP access, mental health support, wellbeing advice, financial and legal guidance.
- Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.
- Cycle to work scheme for all and on-site showers at the Bristol office.
- Home and tech scheme – costs at Currys and Ikea spread across 12 months, and up to 10% savings.
- On-site charging points for electric vehicles at the Bristol office.
- Paid professional membership such as CIWM or IEMA.
- An opportunity to become a company member, contributing to decision making and the future of our business.
- Consultative Group – a group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes, and engaging senior management.
- Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.
- Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime Briefs’ and other sessions to share skills and knowledge across all roles.
- Two annual team activity days, each followed by evening socials.
- Green and accessible Bristol office, surrounded by nature, and close to the harbourside.
- Accessible central Glasgow office close to local public transport links.
- An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.
Resource Futures is an equal opportunities employer. We strive to create a working environment where everyone can make best use of their skills, free from discrimination or harassment. We celebrate difference and encourage everyone to join us in being themselves at work. We pride ourselves on working flexibly to enable our people to take care of their mental health and maintain a good life-work balance. We are Disability Confident and a Living Wage employer, and our hiring decisions are based on merit, qualifications, and business needs. We recruit and treat everyone with equality and respect regardless of age, disability, gender, gender reassignment, marital or partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. In line with the expectations set out in our Equality, Diversity and Inclusion policy, we place an obligation upon all of our people to respect and act in accordance with this statement.
Our vision is to create a sustainable world. We support organisations, people and communities to thrive using material resources sustainably.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Relate Mid & East Surrey, the leading provider of relationship support services across the region, is seeking an Operations and Services Manager who can run operations for an organisation that supports the local community with their relationships.
Healthy relationships between family members, partners, friends and colleagues are paramount to our wellbeing. Relate is here to develop and support relationships particularly by helping families, couples, individuals and young people make their relationships work better through counselling or mediation.
We are a thriving and successful charity with two centres, a charity shop and we operate within three local schools.
As part of the national federation of Relate, we are an independent local charity with a turnover of around £325k and deliver around 5000 hours of high-quality counselling per year. We offer face-to-face services as well as online webcam counselling services. Over the years we have established an exemplary team of supportive and conscientious individuals, made up of 2 clinical supervisors, 20 counsellors, 1 mediator, 9 Receptionists, 3 office staff and management and 4 volunteers.
We’re looking for an Operations and Services Manager who is passionate about supporting effective, high-quality service delivery within a charitable organisation. This is a senior role within our organisation so you will have a strong background in administrative and operational management, with experience in a client-focused environment. Your approach will be hands-on, and you’ll bring a positive attitude to overseeing day-to-day operations and managing a dedicated team of support staff and a small pool of reception volunteers.
We expect candidates to demonstrate an understanding of the kind of services Relate provides and a passion and commitment to our social purpose.
This is a part-time role for 25 hours per week, working across both our Epsom and Reigate centres, and some home working.
Salary £22,857 - £25,000 per annum, depending on skills on experience (based on a full-time salary of £32,000 - £35,000)
This post is subject to a Standard DBS (Disclosure & Barring Service) Check.
Interviews will be conducted on a rolling basis and the role will be closed when we have successfully recruited.
The client requests no contact from agencies or media sales.
The Women’s Recovery Service is a dedicated 22-bed accommodation designed to provide a safe, psychologically informed space for women with complex needs. Our mission is to support recovery and empower our clients by offering a nurturing environment that addresses the unique challenges faced by women experiencing multiple disadvantages.
About the role:
As the Team Manager, you will play a vital role in leading and supporting our frontline staff, ensuring the highest standards of trauma-informed, recovery-focused care for our residents. This position requires a balance of strong interpersonal skills and the ability to build and sustain partnerships across diverse stakeholder groups. Working closely with the Service Manager, you’ll provide day-to-day guidance and strategic support, maintaining SHP’s standards and fulfilling contractual requirements.
In this role, you’ll deputise for the Service Manager when needed, sharing responsibility for delivering compassionate, effective support that empowers women on their journey to recovery. A high-level understanding of the issues faced by women affected with homelessness, substance misuse, and the effects of complex trauma—including violence against women and girls (VAWG)—is essential. You will engage with clients across the spectrum of recovery, from those in pre-contemplation stages to those who are committed to positive change.
This role requires a strong commitment to making a meaningful impact, combining strategic oversight with empathetic, hands-on leadership to drive effective service delivery.
About you:
- Demonstrable experience and knowledge of complex issues effecting women including DV, VAWG, Mental Health, Women’s Health and Substance Misuse.
- Experience of, or a strong awareness and understanding of staff and service management and the ability to lead, motivate and develop the skills of both staff and service users, and to motivate and manage a quality service committed to achieving excellence.
- Understanding of Housing Management and compliance, especially in relation to License Agreements, Excluded License Agreements and Assured Shorthold Tenancies.
- Strong networking skills, and proven ability to build positive working relationships with internal and external stakeholders, including those with statutory services, in order to establish or improve services to service users.
- The ability to respond calmly to crisis and deal promptly, effectively, safely and creatively to complex and challenging situations. Experience of managing complex and difficult situations in relation to the provision of service to people presenting with a varied range of needs, including substance use, mental health, dual-diagnosis, personality disorders, physical disability and learning difficulties.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 1st December at midnight
Interview Date: Wednesday 11th December via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Southmead Hospital Charity is looking for an experienced Individual Giving and Corporate Partnerships Manager to build on already successful programmes, with enough scope and flexibility to take them to the next level.
This is an exciting time to work for an official NHS charity. We've got ambitious plans to grow our income and impact over the next 12 months, including launching a new fundraising appeal to support victims of stroke and neurological injuries. You'll work collaboratively across the team to identify opportunities to reach new audiences, maximise awareness and leverage our existing supporter base to help us reach our goal.
With the help of one direct report, you will be responsible for the planning and delivery of our individual giving and corporate partnerships programme to meet annual income targets. This includes strategic oversight of our individual giving, regular giving and grateful patient programmes.
You’ll get the chance to work as part of our small and dynamic team, with a variety of flexible working arrangements. We're looking for someone with excellent written and verbal communication skills, a passion for our cause and demonstrable experience of developing effective strategies to increase awareness and raise income from individuals and companies.
If you are a dedicated and enthusiastic individual with a passion for supporter engagement and fundraising, we would love to hear from you!
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
Please see the attached job desription and person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Partnerships Account Manager
Location: Hybrid - London/home with regular UK travel
Salary: 36k-45k dependent on experience
Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking an excellent addition to our team to support the increased demand for our provision and to support the continued scaling of our organisation.
The Organisation
Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have 12 years’ experience delivering 1:1 tuition, working with schools and Local Authority partners across the country, reaching hundreds of pupils annually.
As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes.
What is the Role?
The Partnerships Account Manager will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term school and local council relationships, the Partnerships Account Manager will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction.
The post holder will manage two administrators who will provide essential bid-writing and administrative support to facilitate efficient and effective client management.
The post holder would benefit from experience or an understanding of working in a small, high-growth organisation.
The role will be suited to those who have held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher.
This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you.
Key Responsibilities:
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Client Acquisition and Relationship Management
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Proactively seek new business opportunities within assigned regions to grow the client base.
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Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.
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Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.
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Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Operations teams.
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Maintain good internal stakeholder relationships with our Operations teams to ensure high client demands are balanced with our processes and team capacity.
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Strategic Planning and Development
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Collaborate with Senior Leaders to develop strategies for client retention and growth.
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Work closely with the wider partnerships team to align on strategic objectives and ensure seamless service delivery across functions.
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Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.
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Performance Monitoring and Reporting
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Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.
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Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.
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Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.
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Report to SLT on accounts, Tenders, Bids, client meetings on a regular basis
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Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data
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Team Management and Support Coordination
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Lead, mentor, and manage two administrators focused on bid-writing, tender management, and client-related administration.
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Support administrators in producing and reviewing high-quality bid documents and responses that align with client requirements and enhance our partnership outcomes.
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Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.
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Work with other leads like allocations and recruitment to ensure we can fulfil referrals
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Foster a strong working relationship between bid writers and recruitment to ensure we can find tutors and go for the right bids.
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Bid Management and Process Improvement
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Oversee the preparation and submission of tenders and bids, working closely with administrators to ensure high-quality and timely submissions.
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Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.
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Report on bid submission performance, review client feedback to continuously improve.
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Essential Skills and Experience:
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Detailed knowledge of the UK Education Sector.
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Proven track record in client relationship management, with experience in sales or partnership development roles.
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Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.
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Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.
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High level of empathy and commitment to supporting vulnerable and underserved communities.
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Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.
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Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.
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Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.
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Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.
Desirable Qualifications:
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Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.
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Knowledge of safeguarding requirements and best practices for handling sensitive information.
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Experience in bid-writing, tender management, or grant applications.
General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.
Why Equal Education?
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Competitive salary
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Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.
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Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.
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Flexible, hybrid work environment with regular opportunities for in-person client engagement.
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Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK
At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.
Being you at Equal Education
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are seeking a dynamic Operations Manager to lead the next phase of our development, building on the strong foundation we've established.
In this key leadership role, you'll ensure smooth, efficient operations across all functions, including finance, HR, facilities and communications, managing a small, dedicated team. Your work will directly support our teams in delivering vital services, reaching key targets and achieving our mission, offering you the chance to make a lasting impact in a growing, purpose-driven organisation.
This fast-paced role requires a proactive, resourceful individual who can manage daily operations while considering the bigger picture to implement new ways of working. As part of the Senior Management Team, you'll also help shape and deliver our organisational strategy.
Additionally, you will have the unique opportunity to co-lead our participation in the London Communities Human Rights Programme, a four-year project aimed at embedding a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.
Key Responsibilities
- Finances
- Ensure robust financial management and controls, supported by the Director and an external financial consultant, with a focus on achieving value for money; effective risk management; timely and accurate reporting; increased financial literacy within the organisation and efficient use of resources.
- HR
- Lead the development and implementation of HR initiatives, systems and procedures that are efficient, aligned with best practices and reflect our values and strategic goals. Ensure staff are well-supported, with a robust performance management system in place across the organisation. Collaborate with the Senior Management Team to foster a learning culture, enabling staff to work at their best and achieve success as a team.
- Facilities and Compliance Management
- Ensure efficient management of facilities and full compliance with legal and regulatory requirements across health and safety, data protection, cybersecurity and other operational standards. Collaborate with the Senior Management Team to uphold quality standards, including the Advice Quality Standard, Office of the Immigration Services Commissioner, London Youth Quality Mark and Investing in Volunteers.
- Other
- Oversee the management of IRMO’s social media platforms and website
- Oversee the organisation of key events, including our Annual General Meeting, staff meetings, training sessions, strategy day and other organisational events
- Lead, inspire and manage the Operations team in line with IRMO's policies and procedures, supporting team members to achieve their full potential
Person Specification
- Essential
- At least three years of experience in a similar role
- Strong understanding of finance and budget management for an organisation of IRMO’s size (£850,000 turnover)
- Experience with QuickBooks or similar accounting software
- Understanding of UK employment law, HR best practices, health and safety, data protection and safeguarding
- Excellent written and spoken communication skills in English
- Tech-savvy, including knowledge of Google Workspace and Microsoft applications
- Strategic understanding of how financial and operational management supports service delivery, with a commitment to continuous improvement
- Skilled in streamlining systems, processes and procedures for enhanced efficiency
- Proven ability to take ownership of projects from conception to completion with minimal oversight
- Highly organised, able to manage workloads and balance tasks effectively in a fast-paced environment
- Adaptable and proactive, capable of solving problems independently with limited resources
- Excellent interpersonal skills, with a collaborative approach and the ability to handle sensitive information discreetly
- Understanding of charity governance and the challenges facing the charity sector
- Strong understanding of issues facing migrants in the UK, particularly the Latin American community
- A commitment to IRMO's vision, mission, and values
- Desirable
- AAT Level 3 Advanced Diploma in Accounting (or equivalent) or equivalent work experience
- Ability to communicate in Spanish and/or Portuguese
We aim to recruit the most suitable candidate for each role and welcome applications from individuals of all backgrounds. We particularly encourage applications from individuals who identify as members of underrepresented or minoritised groups, as well as from Latin Americans and those with lived experience of the immigration and asylum system, to better reflect the community we serve.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The International Federation of Gynecology and Obstetrics (FIGO) is the
world’s largest alliance of national societies of obstetrics and gynaecology,
bringing together professionals from more than 130 countries and territories.
For over 65 years, FIGO has collaborated with the world’s top health, rights
and donor bodies. We are in official relations with the World Health
Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women
and girls and to the reduction of disparities in health care, as well as to
advancing the science and practice of obstetrics and gynaecology. We
pursue our mission through education, research implementation, advocacy
and capacity building with our member societies.
As a proactive member of the Communications, Membership and Education
team, the Membership Engagement Manager delivers high quality,
professional services to FIGO’s members to increase satisfaction, deepen
engagement and improve the FIGO membership experience.
HOW TO APPLY
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: Sunday 1st December 11.30pm
- Interviews will take place w/c 9th December
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.
The client requests no contact from agencies or media sales.
1. JOB PURPOSE
AKF(UK) Partnerships Managers are part of the Global Aga Khan Foundation (AKF) Partnerships team tasked with identifying and cultivating new funding partnerships and strengthening existing ones to support our strategic goals. They engage with European and Asian government, foundation, and corporate donors to mobilise resources for ten multisector profit and not-for-profit agencies of the Aga Khan Development Network (AKDN) operating across Asia and Africa. In addition, Partnership Managers are responsible for a portfolio of select grants implementing across AKDN themes and geographies in close collaboration with field units, global teams, and our partners.
2. REPORTS DIRECTLY TO - Deputy Regional Director, Europe and Asia, Partnerships
3. JOB TITLE: Partnerships Manager (Programme Manager)
4. KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES
4.1 Securing resources
- Coordinate, facilitate, and lead the development, review, and quality assurance of expressions of interest, concept notes and full proposals for funding opportunities;
- Liaise and coordinate with internal stakeholders as well as with donors, partners, and consortia to facilitate project design, align proposal and donor requirements, gather required legal and administrative documentation, and draft sections of proposals as needed;
- Coordinate processes of contracting and negotiation, engaging relevant stakeholders, and ensuring contracts ‘get over the line’ in a timely and efficient way;
- When needed, provide direct hands-on support at field level in design of concept notes, proposals, and budgets and conduct donor or field visits to support discussions with new and existing donors/partners;
- Contribute to management systems, such as the Award Information Management System (AIMS).
4.2 Grant management
- Manage and monitor a portfolio of grants through regular interface and coordination with AKF(UK)’s partnerships team, AKF(UK)’s finance team and relevant AKF/AKDN agencies/field units, acting as a central resource for field units in donor best practice;
- Interface with donors and communicate on a regular basis about the implementation of on-going grants to ensure strong, enduring relationships;
- Ensure strong relationship cultivation throughout the grants cycle, anticipate, and plan for future funding and project extensions;
- Oversight, coordination, review, and quality assurance of donor deliverables (e.g. work plans, monitoring and evaluation plans, staffing plans, budgets, close-out plans, donor troubleshooting);
- Ensure adherence with donor requirements, rules, and regulations, and that grant deliverables are produced on time and to a high standard;
- Coordinate contractual amendments, changes, and project adaptations, engage with donors in a pro-active and diplomatic way, and flag potential changes (e.g. budget revisions, extensions, risks) in advance to ‘trouble shoot’ and ensure smooth project implementation;
- Facilitate grant monitoring efforts including routine coordination meetings, donor steering committees, donor project visits, and donor monitoring missions;
- Undertake coordination and administrative tasks related to grants and support the maintenance and update of grant management tools and tracking systems such as AIMS.
4.3 Donor engagement and positioning
- Support the partnership unit in researching, sourcing relevant information, and performing analysis of market trends on new donors, peer organisations, and funding opportunities to identify potential funding and partnering matches for AKF and AKDN priorities;
- Work with country teams, AKDN agencies, and the Global Programmes Team (GPT) to identify, build, and support strategic partnerships on aligned global and regional initiatives, innovations and themes with likeminded donors and partners;
- Develop positioning materials (e.g. presentations, capability statements, briefs, talking points), collaborating with communications teams, to enable effective donor engagement;
- Engage with new and existing donors and partners to identify solicited and unsolicited funding opportunities;
- Guide teams to make informed, effective decisions on which opportunities to pursue (including ‘Go No-Go’ requests);
- Identify, cultivate, and pre-position with partner organisations to form or join consortia focused funding bids;
- Conduct due diligence on new partners in coordination with finance and partnerships teams.
4.4 Influencing development and communicating practical lessons and results
- Support the influencing of the development sector by convening and participating at events (e.g. conferences, roundtables, policy forums) to share lessons, innovations and knowledge about our programmes that position us as ‘thought leaders’;
- Engage communications teams to identify opportunities and support the development of content (e.g. social media campaigns, videos) that promote AKF and AKDN’s work and position us as ‘partners of choice’ in the sector. Carry out any other duties as assigned by the Deputy Regional Director of Partnerships or Regional Director of Partnerships.
5. QUALIFICATIONS, SKILLS, KNOWLEDGE, EXPERIENCE, BEHAVIOURS, ATTRIBUTES
5.1 Qualifications
- Undergraduate degree essential;
- Postgraduate degree in a relevant field preferrable.
5.2 Skills
- Creativity, critical thinking, and project management;
- Entrepreneurial, pro-active self-starter with maturity and emotional intelligence;
- Ability to problem-solve, work independently and manage multiple tasks in a fast-paced environment with numerous and competing deadlines;
- Ability to handle complex relationships with colleagues and external stakeholders in a professional manner;
- Excellent writing, speaking and other communications skills, with thoroughness and attention to detail;
- Ability to provide stable, consistent, reliable and courteous communication when dealing with external organisations, senior colleagues and community members;
- Strong financial literacy, including the ability to read and produce detailed budgets and business plans
- Strong IT skills, including Microsoft Office 365 and Salesforce;
- French language skills desirable, but not essential;
- Proficiency in one of AKDN’s languages is desirable but not essential (e.g. Arabic, Farsi, Russian, Portuguese, Urdu).
5.3 Knowledge
- Strong proven understanding and knowledge of the UK/European and Asian donor landscape;
- Knowledge of and commitment to international development.
5.4 Experience
- A minimum of 2 years of experience working in international organisations or donor agencies, including field-level implementation or management, and at least 5 total years of professional experience;
- Experience in resource mobilisation and developing relationships, including direct experience with European (EU, Germany, Norway, Sweden, UK) and Asian donors;
- Experience in developing and writing donor proposals and arguments, business cases, concept papers, briefs, executive summaries, as well as coordinating multiple inputs from a variety of sources, and simultaneously managing a variety of relationships;
- Experience developing budgets and business plans;
- Proven success in managing grants in complex organisations with numerous stakeholders.
5.5 Attributes
- Committed to international development, improving the quality of life and promoting pluralism through civil society;
- Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect from others; promotes credibility and professional reputation;
- Respectful of diversity; sensitive toward others in their context, situation and challenges; pluralistic, open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age;
- Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.
5.6 Behaviours
- Communicates clearly and concisely, individually and across a broad scope of stakeholders and communities; expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others;
- Builds, maintains and deepens constructive and effective relationships with stakeholders with a specific focus on AKF’s mission; changes approach to achieve desired results if required;
- Has a service focused orientation to others, is flexible and always puts the good of others at the centre of decision making; optimises respect for others and is dedicated to AKF’s purpose and fulfilling the mission;
- Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning to strengthen high business performance. Is proactive in teamwork, has the capacity for continuous learning to facilitate AKF’s mission;
- Inspires self and others to greater performance, professional standards and results; likes to get things done, seeks understanding of goals through role clarity and vision; accepts new challenges and opportunities to enable selfreliance and achievement of full potential; seeks learning, demonstrates a sound mind, and open to change; gives and receives timely balanced feedback;
- Acknowledges creativity, has the desire to expand capacity for new innovations (including technology); adapts established methods for new uses; creates individual, team and organisational learning opportunities; is focused on improving systems and processes; open to change; analyses and synthesizes and challenges conventional thinking; supports the development of communities of practice;
- Enterprising attitude that is quick to search out alternative solutions to needs or problems; demonstrable ability to foster a healthy organisational culture of teamwork and collaboration in problem solving; creates and participates in communities of practice to establish networks of problem solving and organisational learning.
6. KEY RELATIONSHIPS
Internal Relationships
- Management team
- Staff and volunteers
- Peer partnership managers
- AKDN colleagues
- AKF field unit colleagues
- AKF Head Office colleagues
External Relationships
- Partners
- Donors
- Government bodies
- Beneficiaries
- Relevant UK communities
Application Details:
- • Applicants must already have the right to work in the UK.
- Must include CV and a supporting statement that outlines why you want the role, why you want to work for AKF(UK) and how your experiences and skills to date make you the most suitable applicant for the role.
- Application link: www.the.akdn/careers/2193194
- Closing date: 02 nd December 2024
- Salary: £40,000 - £45,000 per annum (dependent on skills and experience) + benefits
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Team Manager
Salary: £15.77 per hour
Hours: Part time 25 hours per week - Permanent
Location: Totnes
Welcome Bonus: £250 for new starters in Devon (T&Cs apply)
Join United Response as a Team Manager
We’re looking for an experienced, passionate Team Manager to support our services in Totnes! As a Team Manager, you’ll work with a dedicated team, supporting adults with learning disabilities and autism in leading fulfilling, independent lives.
About the Role
As a Team Manager, you’ll collaborate closely with the Service Manager, overseeing daily operations and supporting the people we serve across our Devon services. This dynamic role offers a blend of direct support and behind-the-scenes management, providing both personal and professional fulfilment.
Your key responsibilities will include:
- Leadership & Guidance: Provide support and guidance across services, enhancing quality and person-centred care.
- Staff Development: Conduct supervision meetings, support team cohesion, and facilitate growth through regular team meetings.
- Person-Centred Support: Ensure support plans are up-to-date and support individuals in building community connections and achieving personal goals.
- App-Based Management: Utilize Nourish, our digital care and support app (training provided), to maintain efficient service documentation.
What You Need
To excel as a Team Manager, you’ll bring:
- A full UK driving license for travel between services.
- Extensive social care experience with individuals with learning disabilities and autism.
- Supervisory experience with skills in team motivation and staff development.
- An NVQ Level 3 in Health & Social Care (or the willingness to work toward it).
- Strong organizational skills, compassion, resilience, and an ability to inspire others.
Benefits & Rewards
At United Response, we recognize and reward dedication with a comprehensive package:
- Annual Leave: 20 days plus 8 bank holidays, with increases based on service.
- Pension Contributions and access to health, physiotherapy, and counselling services.
- Training Opportunities: Fully funded, nationally recognized qualifications.
- Perks and Discounts: Travel-to-work scheme and access to 3,500 retailer discounts via our online shopping platform.
This role requires flexibility for evening, weekend, and holiday shifts. The successful candidate will need to pass a DBS check, fully covered by United Response.
Ready to Make a Difference?
United Response is an equal opportunity employer and a Disability Confident Leader, supporting applicants with disabilities and guaranteeing interviews for those meeting minimum criteria.
Embark on a rewarding career with United Response—apply today!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 01 December 2024
Ref: 6897
We are looking for a Senior Programme Manager to join our Global Programmes Division to to oversee the quality management of programmes and related awards (grants & contracts) that are part of our Western and Central Africa programmes portfolio.
We are looking for a French speaker with strong experience in project and grant/contract management and of working with institutional donors such as FCDO, UN and multilateral agencies.
About the Team
The Programme Management Team, where the Senior Programme Manager (SPM) role sits, is part of the Programme Partnership department, which objective is to increase the quality of Save the Children's work through the design and delivery of impactful programmes and partnerships, strengthening the Movement, and empowering Country Offices (CO).
The Programme Management Team provides support to Save the Children country programmes in the quality management of programmes funded via Save the Children UK (SCUK). The team provides both a second-line quality assurance function, whilst aiming to strengthen the capacity of in-country teams in the effective management of SCUK's portfolio. The team operates as Save the Children UK's programmatic and geographic experts, providing advice and insight to the wider organisation on country contextual issues and maintaining strong relations with country and regional counterparts as well as our institutional, corporate and philanthropy donors.
About the role
The Senior Programme Manager (SPM) primary focus is to oversee the quality management of programmes and related awards (grants & contracts) that are part of a portfolio covering several COs or donors. The portfolio under the SPM's overall responsibility is a sub-set within our Western and Central Africa team.
This role involves both direct management of programmes and related awards implemented in specific country programmes or supported by particular corporate & philanthropy donor(s); and providing direction, support and technical advice to Programme Managers (PMs) working in the same portfolio sub-set. The SPM works with wide autonomy and decision-making capacity, both within their directly management portfolio as well as the portfolio sub-set, with regards to portfolio's risks, issues, and workload management.
Being responsible for several COs or corporate & philanthropy donors, the SPM plays a key role, and works very closely with the Programme Management Lead in the effective development and implementation of regional and partnership strategies; in identifying and addressing systemic risks and issues; in improving and creating new internal processes; and in ensuring the capacity building and professional development of PMs
In this role, you will:
Support to quality & impactful programming in Country Offices
- Develop strong a knowledge of in-country context and current issues, as well as of Save the Children's key programmatic themes and priorities, for the countries or programmes under their directly managed portfolio. Provide input to the Programme Management Lead and influencing SCUK funding strategies for the countries or programmes under their portfolio.
- Act as the point of reference within SCUK for any matter or question regarding the countries or programmes under their responsibility. Liaise with other SCUK teams on relevant areas of concern, particularly fostering close collaboration with staff in P&P, PQI, HD, Media and Communication and PAC.
- Contribute to the growth of COs funding portfolio and facilitate this is in line with their Country Strategic Plans (CSPs), by leading and working closely with the other teams in PP Strengthen and build capacities of CO staff, in coordination with the relevant SCI teams, particularly around quality programming and funding management and donor compliance.
- Develop a strong knowledge of donor's priorities and interests in the country(ies) under their responsibility. Develop and maintain relevant donor relationships, serving as the focal point for HQ-level donor staff, for the countries or programmes under their directly managed portfolio.
Lead business development, award management and donor compliance assurance
- Monitor and oversight of all SCUK-supported programmes for the countries or programmes under their directly managed portfolio, including identifying related risks and managing issues.
- Grant and contract management, from point of contract negotiation and signature, to quality assurance during implementation, and working with other SCUK departments to support reporting. Ensure awards in the portfolio are compliant with donor requirements and SC quality standards
- Provide support to COs in meeting key programme deliverables, as well as other donor expectations.
- Ensure relevant quality assurance processes are completed so that programmes are running effectively and on time.
- Identify new funding opportunities, as follow-on from existing awards and/or as part of the day-to-day interaction with donors. Provide input in or lead on bid management for SCUK institutional and non-institutional proposals
- Direct representation role with counterparts in SCUK, donor organisations, partner and NGO networks in relation to awards portfolio and pipeline.
Funding portfolio sub-set oversight
- Provide oversight, support and prioritisation for the management of the portfolio sub-set under their responsibility, acting as first point of senior advice and decision-making on complex issues, involving medium to low risk, brought forward by the PMs working in the same portfolio sub-set.
- Monitor risks and issues developments within the portfolio sub-set, making sure that the Programme Management Lead and PP senior management are aware and fully briefed of issues requiring major strategic decisions.
- Approve and sign-off opportunities and documents, as per delegated authority, within the portfolio sub-set.
- Provide input to the Programme Management Lead and ROs in resource mobilisation strategies for COs and donors within the portfolio sub-set, making sure that agreed priorities are implemented by PMs, as well as other teams, working in the portfolio sub-set.
- Monitor KPIs and other data related to programme and funding management, providing analysis to relevant stakeholders.
People management
- Provide effective and timely day-to-day support and manage workload for PMs working in the portfolio sub-set under the SPM's responsibility (‘work management'), as part of matrix management with the Programme Management Lead. Contribute to setting annual objectives and priorities and provide input in annual reviews.
About you
It is important that you have:
- Extensive experience in project and grant/contract management, with knowledge of institutional donor compliance requirements
- Extensive experience working with institutional donors such as FCDO, UN and multilateral agencies (e.g. UNICEF, OCHA, World Bank), particularly on proposal development and report writing.
- Experience in Payment by Result and/or Outcome based contracts an asset.
- Significant experience of working in the international aid sector, including in overseas roles, with practical experience and understanding of related contextual and operational issues. Good working knowledge of one or more countries supported by SCUK
- Strong working knowledge of international development/humanitarian issues.
- Significant financial processes and reporting skills
- Experience of establishing strong working relationships with colleagues from different organisations, functions, and cultures, often remotely.
- Ability to manage a complex and varied workload, in order to organise and prioritise multiple tasks efficiently, manage reactive and proactive work, and deliver tasks to tight deadlines.
- Proven analytical and problem-solving skills. Ability to identify and implement effective processes for achieving outcomes.
- Proven attention for detail and ability to effectively manage a high volume of data and information.
- Very strong team skills, with the ability to develop and maintain effective working relationships and collaborate both within and outside the team
- Fluent in French & English (Speaking & writing) is essential
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
As fundraising and communications manager, you will be an important part of our Senior Management Team (SMT) and help us deliver our exciting new strategy. Key responsibilities will include:
- Lead the development and delivery of fundraising and communication strategies and activities
- Set and deliver fundraising targets from trusts and foundations, individual giving, corporate partnerships, events and community fundraising
- Raise the profile and awareness of Threshold
- Oversee and manage relationships with donors, supporters and other stakeholders, ensuring high levels of satisfaction and support for our work
- Work closely with the CEO and SMT, contributing to our strategic direction
To succeed, you will have significant experience of fundraising and a proven ability to develop new income streams and steward donors and supporters. You will be an important part of our SMT and the delivery of our strategy.
This is an excellent opportunity to make a significant impact on our mission to end homelessness.
About Threshold
We are a Swindon charity for people who are homeless. With over 50 years of experience, we know that with the right support at the right time, people can overcome homelessness and work towards a positive future.
As well as a competitive salary, we offer employees a wide range of benefits including:
- 25 days Annual Leave, rising to 30 days with service
- Competitive Pension
- Life Assurance Cover
- A Health Plan and access to an employee assistance programme
- Cycle to work scheme
- Charity worker discounts through the Blue Light Card scheme
- Professional development
To apply
The closing date for applications is midnight on Thursday 28 November 2024.
To apply, please submit your CV and a covering letter outlining how you meet the skills, knowledge and experience to be successful in this role.
This post is subject to an Enhanced DBS check and a right to work in the UK.
The client requests no contact from agencies or media sales.
We are excited to be recruiting our first Executive Manager who will take responsibility for business and funding processes across the organisation, working closely with our existing Clinical Manager, staff and volunteer team and the board of trustees to capitalise on the organisation’s recent successes and support our growth and development.
About Share
Share Psychotherapy is one of the city’s major mental health charities. Established over fifty years ago, we offer medium- to long-term therapy at nominal fees to people on low incomes. We deliver high quality services offering a range of psychodynamic and creative therapies and modalities. Around 80% of our clients have annual incomes of less than £12k, and we are therefore working at the vital intersection of psychological distress and poverty in the city.
Having moved to our new city centre location in 2023 we are now well established in our new premises and ready to capitalise on the benefits the new premises and location offer to the organisation. This requires a dedicated business leader who can take care of the day to day running of the organisation as well as contribute significantly to the development of future strategy.
We work closely with other charities and the NHS to deliver for the Sheffield population, and we seek to expand the relationships we hold across the sector, to meet increasing demand on mental health services through collaboration.
The role
The Executive Manager is a new senior leadership role, leading on the organisations’ fundraising, partnership and service development and supporting the board in all aspects of organisational governance.
We are looking for someone who thrives in a varied role, bringing professionalism, collaborative style and leadership to the organisation. The role involves leadership in core areas, such as HR processes, charity governance, fundraising and oversight of client finance and building maintenance
Working closely with the Clinical Manager the postholder will ensure that the core functions of the organisation support and enhance the delivery of our clinical service. The role will manage a small office management / administrative team comprising both paid and voluntary staff.
This is currently a fixed term, part time role, which we seek to extent it into a full time and permanent role subject to secure additional and sustainable funding.
Job description
Service Development
- Develops links and partnerships with other organisations, representing Share and attending external meetings
- Identifies and pursues additional avenues of funding
- Completes funding bids for routine funding opportunities and manages relationships with funders from proposal submission to reporting
- Plays an active part in strategic and business planning with the board of trustees, setting stretching but achievable goals for the organisation.
- Manages and improves as and when required data collection processes, collating and analysing data to informing governance, fundraising and business planning
Governance and Compliance
- Provides support to the Chair of Trustees to ensure sound the governance of the organisation
- Delivers timely and reliable administrative support to the board of trustees, specifically around quarterly board meetings, AGMs and other governance matters
- Manages the organisational risk register, reporting regularly to trustees
- Leads on policy development, compliance and annual reporting cycles
- Maintains and updates HR processes and employment practices
- Working with the clinical manager to assess client experience and ensure a high level of customer/client satisfaction
Operations
- Leads on building management, health and safety and identifying and scheduling building maintenance work
- Oversees management of all elements of the operation of the building including, but not limited to, utilities usage and contracts, building access arrangements, security, first aid provision, fire alarm systems, lone working procedures, and relevant organisational insurances.
- Oversee maintenance and development of the website and IT systems
- Responsible for managing and developing all operational policies
HR
- Oversee and develop all HR policies and processes in consultation with the board of trustees
- Hold monthly performance and development check-ins with staff and volunteers as appropriate
- Provider leadership to the office management/administration team of both paid and voluntary roles
- Oversee the provision of compulsory trainings to all staff and volunteers at Share
- Hold responsibility for organisational compliance with recruitment and DBS legislation and practices
- Deliver strong safeguarding processes working closely with the Clinical Manager
- Lead recruitment processes
Finance
- Overview of payment processes including invoices, wages, and tax payments
- Manage monthly accounts working closely with the Treasurer, reporting regularly to the Board
- Developing budgets for funding bids and monitoring of expenditure
- Hold the organisation’s relationship with the independent examiner, undertaking the annual accounts process and Charity Commission reporting
- Be responsible for banking and bank signatory changes
Person Specification
We are committed at Share to providing a quality service to all our clients and volunteers. However, we know no one person ever meets all criteria fully. Therefore, please help us understand – through your CV and cover letter – which aspects you fully meet and have expertise in, which you meet partially, and which you think may need require support and on-the-job learning.
We are open to supporting an incoming Executive Manager to grow into the role.
Qualifications
- Educated to Degree level, or holds professional qualification relevant to the role (essential)
- Management, HR or Fundraising qualification (desirable)
Experience and knowledge
- Demonstrable experience of management roles at a senior level (essential), preferably in the mental health sector or charities
- Proven experience of fundraising from trusts and other grant making bodies leading to income growth (essential)
- Proven experience of partnership working with external organisations (essential)
- Experience of working in small organisations (essential)
- Experience of working with volunteers (essential)
- Experience of managing budgets, funding and finances (essential)
- Proven record in line management (essential)
- A strong interest in mental health issues and commitment to offering psychotherapy and wellbeing services (essential)
- Experience of building management, health and safety or operational compliance (desirable)
- Understanding of current HR requirements and national policy (desirable)
- Experience of working with, and reporting to, a Board of Trustees (desirable)
- Knowledge of the mental health and wider social service sector (desirable)
Skills
- A collaborative leader who values others and builds strong relationships (essential)
- Team leadership skills including managing other staff and/or volunteers on a day-to-day basis (essential)
- Ability to think creatively and strategically to drive forward development of the organisation (essential)
- Excellent communicator at all levels; able to represent Share and communicate its values and standards across networks (essential)
- Ability to manage and organise own time, caseload and professional development (essential)
- Commitment to developing self, others, and Share as a whole (essential)
- Competence in using IT to perform the role effectively (essential)
The client requests no contact from agencies or media sales.