Quality Jobs
Do you have experience as an internal auditor and a passion for animal welfare?
We have an exciting opportunity for a part-time Internal Audit Manager (17.5 hours per week) to design and implement an internal audit process across our charity.
About this job
As Internal Audit Manager, you’ll:
- be responsible for designing, mapping and implementing an internal audit process, which will touch all aspects of the charity, from finance and HR to operational functions, and ultimately enhance our risk management abilities,
- cultivate strong relationships with key stakeholders across the organisation, to ensure we effectively audit all business areas, while remaining an independent voice,
- beyond implementing process, you’ll also take a strategic view of internal audit, asking crucial questions to understand we are doing everything we can to minimise organisational risk.
About you
Our ideal candidate is an experienced internal auditor, who has experience of setting up an internal audit function and working across a broad range of departments and functions. You’ll take a rigorous approach to process, with excellent attention to detail, while also thinking strategically about how these processes impact the whole organisation. You’ll also be an excellent, confident communicator, with the ability to foster strong relationships across the organisation, from managers to senior leadership. Fundamentally, you’ll have a passion for dogs and their welfare, and a drive to ensure our valuable work is audited effectively.
About this team
The governance team sits within the Chief Operating Office, and is responsible for managing a range of functions, including governance, risk, internal audit, compliance and business continuity planning.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a CV and a cover letter explaining your interest and suitability for the role. Please note, on rare occasions, we may close vacancies early if we receive an overwhelming response, so to avoid potential disappointment, please apply at your earliest convenience.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £18,668.00 (£14.36 hourly)
Hours: 25 hours per week – Monday to Friday with flexibility on start time and finish times
Centre 404 is a friendly, local and thriving charity with an excellent reputation for providing high quality support and services to people with learning disabilities and their families in North London.
We are now looking for someone with experience of working with children with a learning disability and/or Autism to take on the role of coordinator for our short breaks programme for children and their families and family carers in Camden.
As Camden Short Breaks Coordinator, you will be responsible for our delivery of person-centred home- based and community-based outreach support for children and young people living in the borough, ensuring that our service is of the highest quality and meets all CQC standards and contract requirements.
This role involves line managing a team of support workers and positive behavioural support (PBS) workers, liaising with the local authority and local schools, working in partnership with family carers and children and young people to deliver a high-quality service .
Above all, we are looking for someone who is an empathetic and caring communicator who can provide consistent and informed support to families in need. In addition , we would love you to be an innovative and organised team player who will contribute positively to the team.
We strive to offer career development opportunities for all of our staff and welcome ambitious people who want to help us expand our reach of support services.
Candidates are strongly encouraged to read the full job description before submitting their applications. This is available on the vacancies page of the Centre 404 website and on this site as an attachment.
Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
How to apply: Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following:
“Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rosebuds Preschool has a great opportunity for a Preschool and Family Operations Lead, to drive the quality and development of our award-winning services for children, young people, and families at the Max Roach Centre. This role emphasises a multi-disciplinary and integrated approach to early years education, play, and child initiatives.
What does your role look like:
Quality Oversight: Ensure high-quality early years learning and care at Rosebuds Preschool. Develop quality assurance frameworks to evaluate service effectiveness in addition to the formulation of a meaningful programme of family and child centred activities within our Play and Family Support initiatives at the centre.
Program Development: Design and manage family and child-centered activities in our play, and Family Support initiatives. Collaborate with practitioners to enhance educational offerings and align with best practices.
Multi-Disciplinary Collaboration: Promote integrated working across early years sectors. Engage in collaborative planning with educators, social services, health providers, and community organizations.
Leadership and Management: Advanced Early Years management knowledge, understanding and experience is fundamental to this role. Provide leadership and mentorship to staff, fostering professional development and continuous improvement.
Community Engagement: Organise year-round activities reflecting the Max Roach community's needs. Build relationships with partners to create a robust ecosystem for families.
Benefits of working with us:
- Highly Competitive Salary
- Concessional Preschool Place
- Employee Assistance Programme for Staff Mental Health Wellbeing and Support
- Regular Socials and Team Building Opportunities.
- Free Enhanced DBS Checks
- Well-Established Career Path and Training Opportunities
- Workplace Pension Scheme
- Induction and Supervision Programme
- Personal and Professional Development Plan
- Fresh Fruit, Tea & Coffee available for all staff
Requirements:
A passion for working with children, young people and their families. With a recognised qualification in Early Years / Childcare at Level 3 with a proven track record of 5 year's experience in a management / leadership role in an early years setting.
Experience of:
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devising and applying a high quality curriculum for young children within the Early Years Foundation Stage.
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managing a team of early years professionals to improve the quality of EY practice.
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working with external groups / partners / organisations in a EY provision in a way that supports the child and its’ family in a holistic way.
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Oversight and designed lead for Safeguarding children, Health and Safety.
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Monitoring activities / services using a database system.
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Managing and working within a designated budget.
Role Title: Preschool and Family Programmes Lead
Hours: 35 hours per week, 8 hours per day Monday to Friday (Hours will include some afterschool wraparound, occasional evenings and weekends).
We value work life balance and are willing to consider term time only and or 4 day week.
Salary: £38,000 - £40,000 (FTE)
Location: Max Roach Centre, in person
Holiday: 28 days inclusive of bank holidays and Christmas 2 weeks allocation.
Please send your CV by Friday 28th February 2025
Loughborough Community Centre is an equal opportunities employer. We are committed to safeguarding and safer recruitment.
This role is subject to an enhanced DBS check.
Please send a covering letter along with CV
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Quality Manager within our Survey Coordination Centre in our Service Delivery team. This is a part time, fixed term contract role. You will need demonstrable understanding of continuous improvement and process standardisation methodologies to streamline quality systems as well as demonstrable experience of translating complex quality concepts into clear, actionable plans. You will need to have demonstrable experience of coaching and training team members on quality processes, as well as demonstrable leadership skills.
Salary: £40,708 - £46,523 per annum, pro rata
Contract period: Fixed term contract - 12 months
Job Type: Part time (30 hours)
Reporting to: Head of Survey Coordination
Team: Service Delivery
Location: Oxford / hybrid working (up to full time from home - must be based with the UK)
In this role you will:
- lead on the development and implementation of the quality management system in the Survey Coordination Centre. You will play a vital role in driving quality and operational efficiency through the application of recognised improvement methodologies.
- In this role you will:
- Lead the analysis of current processes to identify gaps and areas for improvement and optimisation within the Survey Coordination Centre
- Work on the quality control process for outputs, ensuring accuracy and completeness.
- Implement quality assurance standards and procedures to maintain the integrity of outputs, ensuring that all standards and procedures abide by Picker’s Quality Assurance and Information Security Management System, including ISO 20252.
- Implement record-keeping and documentation practices, utilising Picker’s software packages as appropriate (including but not limited to Microsoft Office and Click Up)
- Prepare and present regular quality assurance reports to senior management, highlighting key findings and areas for improvement.
- Lead process improvement initiatives using recognised methodologies (such as Lean or Six Sigma) to identify areas for improvement and develop solutions that drive efficiency, quality, and customer satisfaction.
About you
You will have:
- Demonstrable understanding of continuous improvement and process standardisation methodologies to streamline quality systems
- A thorough understanding of quality management principles, methodologies and best practices.
- Demonstrable experience of translating complex quality concepts into clear, actionable plans
- Experience of coaching and training team members on quality processes, assessing learning outcomes and monitoring progress
- Experience of conducting reviews and audits of project work to review quality standards
- Demonstrable leadership skills, with the ability to engage team members and lead change.
- Excellent oral and written communication skills, using a variety of media
- Empathy with Picker and its aims
- Educated to degree level or equivalent professional experience
This is a summary of the job description. Please review the full job description on our website.
About Picker Institute Europe
Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone. We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.
Working with us
Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact. Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.
To support you we offer a friendly, person centred working culture with many benefits including:
- Flexible and hybrid working opportunities, including flexible start and finish times
- Convenient Oxford location with free parking
- 25 days annual leave, increasing to 30 days, plus eight public holidays
- Option to buy or sell up to 5 days of annual leave
- Christmas office closure (currently an additional 3 1/2 days leave)
- Contributory company pension scheme (currently employer matching up to 8%)
- Enhanced maternity, paternity and adoption pay
- Free life assurance (currently 4 x salary)
- Tailored learning and development, including access to complete iHasco training library
- Health and wellbeing resources including an Employee Assistance Programme
- Season ticket loan scheme
- Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team
The highest quality person centred care for all, always
The client requests no contact from agencies or media sales.
Position: Quality Manger
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £32,301 per annum plus excellent benefits
Salary Band and Job Family: Band 2*, Charity
*you’ll start at our entry point salary of £32,301* per annum, increasing to £34,320* after 6 months service and satisfactory performance and to £36,338* after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We're looking for an experienced policy and compliance expert, with exceptional organisational skills, the ability to understand complex regulations and processes, and communicate simply and effectively.
At a time of transformative and exciting change within the organisation, you'll be responsible for developing Engagement and Income Generation (EIG) policies, compliance and Continuous Improvement (CI).
You’ll work with the MS Society Governance function and support relevant EIG Policy Owners to ensure all EIG policies are reviewed, clear, concise and documented, and all policy and regulatory areas are compliant with adequate assurance. You’ll develop and oversee annual plans for EIG policy and compliance development, reviews, reporting, audits and training.
As EIG CI Lead, you’ll work with MS Society CI function, to champion, develop, and implement CI activities within EIG, and in line with MS Society CI organisational framework, including principles, standards, methodology, and documentation.
You will also provide support for various other ad-hoc EIG activities and initiatives that support quality improvement within EIG.
Closing date for applications: 9:00 on Monday 17th February 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Early Years Quality Improvements Coordinator
Role: Early Years Quality Improvements Coordinator
Hours: 37 hours per week - fixed for 1 year
Location: RAF Waddington, Lincolnshire
Salary: £30,056.42 (FTE)
Closing Date: 10th February 2025
Are you passionate about raising the standard of Early Years education? Do you have a proven track record in quality improvement and implementing change in Early Years settings?
If so, this role could be perfect for you.
Children’s Links is seeking a highly skilled Early Years Specialist to join our team as an Early Years Quality Improvements Coordinator. This is a unique opportunity to work within a large nursery to create an outstanding environment for children's learning and development.
Key Responsibilities
- Lead on improving teaching and learning to an outstanding level.
- Train and support staff to build a culture of ongoing improvement.
- Assess children’s progress and implement strategies to support their development.
- Develop and enhance the nursery’s core learning and play provision.
Who We’re Looking For
This role might suit:
- Early Years Advisors.
- Former Early Years Inspectors.
- Professionals with a background in quality improvement in Early Years education.
This could also be a perfect secondment opportunity for someone seeking to broaden their experience and take on a new challenge in a supportive and rewarding environment.
We’re seeking someone with expertise, vision, and a drive to make a difference in the lives of children and families.
Why Join Us?
This is a fantastic chance to:
- Lead positive change in a large Early Years setting.
- Work collaboratively with a passionate team.
- Access a training and resources budget to support your plans.
How to Apply
Please review the job description and if this exciting opportunity sounds like your perfect next project, we’d love to hear from you!
Funded by the Armed Forces Covenant Fund Trust’s AF3 programme.
The successful applicant(s) will be appointed subject to satisfactory references and enhanced DBS check. Online searches may be carried out as part of due diligence checks for shortlisted candidates.
Due to the volume of applicants we will get in touch only if selected for an interview.
This organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any role involving working with children will be subject to an enhanced/barred DBS check and staff will be required to complete a safeguarding self-declaration. The self declaration will require you to disclose information about offences that may impact on your suitability to work with children. For more information on this please visit Updated Guidance on the Rehabilitation of Offenders Act 1974.
Children’s Links recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect, regardless of race, gender, disability, age, sexual orientation, religion or belief. We therefore welcome applications from all sections of the community.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Quality Improvement and Research Administrator
Reports to: Quality Improvement Manager
Line reports: N/A
Contract terms: Permanent 35 hours per week
Salary: £28,895
Location: London-based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
The post holder will provide administrative support across several key functions of the department, focusing mainly on clinical job description approval and sourcing of volunteers to attend appointment panels across the UK (Advisory Appointments Committee), quality improvement initiatives, and committee administration.
Main responsibilities
AACs and Job Planning
- Responsibility for administration of the College’s Advisory Appointments Committee and ophthalmologist job planning advice service and Coordinating volunteers to attend Advisory Appointment Committees (AACs)
- Administering the approval process for UK ophthalmologist job descriptions (c. 200 a year), assigning work to relevant Council Representatives and supervision of the progress of approvals to meet the average 3 week turn around
- Providing general advice and guidance to stakeholders on job descriptions in accordance with the agreed job description guidance
- Department document management and archiving including documents on the RCOphth website, managing document status spreadsheet used by department team and comms team
Quality Improvement (QI)
- Support the QI Manager and QI Coordinator in the delivery of the College’s QI workstreams
- Provided administrative support for the delivery of the RCOphth Review Service
- Support the coproduction of guidance documents with members e.g. scheduling meetings, proofreading and formatting documents
- In conjunction with the QI team, support delivery of the National Ophthalmology Database audits by answering queries, administration of the sign-up process for participating centres and invoicing process
Departmental Administration
- Providing support to other members of the team as and when required including responding to queries
- Liaison with other College Departments to ensure members and other stakeholders’ experience of any interactions with the College is proactive, positive, and efficient
- Work with the colleagues to make full use of the Contact Relationship Management system’s functionality to support achievement of the College strategic plan
- Administering department committees e.g. appointments for chairs and committee members, scheduling meetings, agenda setting, minute taking and following up on actions
- Assisting with other administrative process to support the work of the department team including Database administration including data entry and reporting
Other
- Carry out from time to time and as directed, any other duties as required in addition to the above that will be both reasonable and within your capabilities.
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person Specification
Criteria
Knowledge, Qualifications and Experience
- Previous administrative experience in a similar role
- Knowledge and experience of Microsoft applications, including Word, Excel, Outlook and PowerPoint
- Understands the importance of accurate and timely data entry
Skills and Abilities
- Committed to providing excellent customer service
- Excellent interpersonal skills, the ability to build rapport and work effectively with staff and stakeholders
- Ability to identify issues and solve problems logically
- Excellent written and communication skills
- Ability to contribute new ideas and suggest improvements to ways of working
- Ability to work on own initiative and meet strict deadlines
- Respects and cooperates with colleagues, working effectively with other departments when needed
Personal Qualities (Attributes)
- Commitment to equity and diversity and understanding of how this applies to own area of work
- Committed to own continuing professional development
Other requirements
- The post holder may occasionally be required to work some evenings and work away from home in the UK
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits:
- Hybrid working (2 days in the office, 3 from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
- 1 day of paid leave to move house
- Enhanced parental leave
Planning for your future:
- Employer pension contributions up to a maximum of 12%.
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Summer Fridays (staff can finish 90 minutes early from mid July to the end of August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health Cash Plan
How to apply
Please submit your CV (maximum 2-pages) and a covering letter (maximum 1 page). The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston on Thursday 6th March. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is Wednesday 26th February.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently seeking a Quality and Insight Lead to join our team in Lincolnshire. The requirements of the role will include:
Developing and implementing a Quality Management Framework, which aligns to Lincolnshire County Council Framework. Onboarding the staff team across Lincolnshire with the Quality Framework providing training and support to the teams.
Supporting the development and implementation of Carers First Impact and Evaluation Framework and ISO 9001 to evidence the positive impact the team has on lives of carers. Taking overall responsibility for monitoring, both strengths and learning across Lincolnshire.
To be successful we are looking for a self-motivated individual, who can work flexibly, whilst maintaining a good work/life balance with experience of using CRM systems e.g. Mosaic, BlueBox and Power Bi to manage workflow and record essential data and contacts.
You will require experience of developing and implementing quality systems and measures, collating, analysing and reporting data and be able to make recommendations for performance improvement. You will also require excellent written analytical, listening and verbal communication skills, experience of planning and delivering workshops.
With an ability to build positive and constructive working relationships with colleagues at all levels across the organisation, along with the ability to network, develop and sustain joint work between agencies, including establishing good working relationships.
Good geographical and working knowledge of support services available in Lincolnshire and be able to demonstrate understanding of and commitment to the goals and values of the charity.
We offer the flexibility to work from home with some travel within Lincolnshire.
In return, you will benefit from working for a charity that delivers a service which makes a real difference to people’s lives. We offer training and
development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.
If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read our Candidate Pack.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you.
Please note that if you have not been contacted within one week of submitting your completed online application, that your application has not been successful.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Quality Standards Project Manager
£45,864 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
Fixed-term contract for 12 months
The Quality Standards Project Manager is a crucial role at the College as you will lead the development of new paediatric service standards with College Officers, members and child health professionals, thinking afresh as to the standards needed to ensure children receive timely access to high-quality, safe and effective care in a changing health landscape.
As Quality Standards Project Manager you will consult with the College’s membership, health systems across the UK and key decision makers in health service development and regulation, to form a credible, influential set of standards that will reap benefits for children and the child health workforce.
Reporting to the Head of Health Policy, you will establish and lead the project’s expert advisory group to generate a consensus on new standards, attending and contributing to Health Policy Committees and ensuring the project’s successful completion. Throughout the project you will also ensure the voice of children and young people is influential within the development of standards.
Whilst based in the Health Policy team, you will work collaboratively with colleagues in research and quality improvement to design a systematic review of literature to bring an evidence base to the scope of new standards development, all the while applying audit and quality improvement principles to the design and update of new paediatric standards.
You will also take responsibility for reporting on project milestones to Membership, Policy and External Affairs meetings and the College’s project portfolio boards, to identify, manage and mitigate project risks and issues.
Degree qualified and with relevant experience in a similar field of work such as standard setting, quality improvement or health policy, you will have demonstratable experience of understanding the critical role of quality standards within healthcare design, delivery and regulation (including quality improvement) across the UK.
With outstanding project management skills, evidenced by a recent and successful project, you will easily be able to identify, manage and mitigate risk.
You should have strong analytical and problem-solving skills and the ability to understand and discuss complex issues. Your excellent communication, interpersonal and relationship management abilities as well as experience of working at a senior level with a broad range of stakeholders, will ensure you are able to take forward programmes of work.
A formal project management qualification and experience and knowledge of the children’s health sector would be desirable.
The Membership, Policy and External Affairs Division actively promotes the membership, stakeholders and the public awareness of the Royal College of Paediatrics and Child Health (RCPCH) and core child health priorities.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 17 February 2025.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Training and Quality Manager (Penny Brohn UK/GenesisCare)
Ref: TQM434
Contract: Permanent
Hours: 30 hours a week (worked over 4 days)
Salary: £ 37,000- £39,000 pro rata
Location: Home-based with frequent travel to the GenesisCare centres across England and Penny Brohn UK National Centre in Bristol. Candidates will be based within reasonable travelling time to the majority of the 14 GenesisCare centres.
About Us
Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)
Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.
Penny Brohn UK have been working in partnership with GenesisCare UK, a private healthcare company, since 2013. We deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK. For over 40 years, Penny Brohn UK has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible.
The role
We are excited to be recruiting a Training and Quality manager, and we are seeking to appoint an experienced individual who can assist in the training of staff and quality processes, across a team embedded in the 14 different GenesisCare cancer treatment centres.
The individual we are looking for will:
- Assist with the recruitment, induction, and management of new Wellbeing Consultants and therapists
- Manage, support and lead five established Wellbeing Consultants
- Lead Quality for the partnership between GenesisCare and Penny Brohn UK
- Deputise for Head of Services when necessary
In return for your hard work and dedication you will enjoy a wide variety of benefits including:
- 30 days holiday plus 8 bank holidays (pro rata)
- Enhanced sick pay after six month’s service
- Auto enrolment into the Penny Brohn UK pension scheme
- Free Life Assurance
- Family friendly policies with enhanced maternity and paternity leave after one year of service
- Specsavers Corporate eyecare test
- Cycle to work scheme
Timetable for appointment
Closing date: Monday 17 February 2025 at 9.00am
First interview: Via Teams on Wednesday 19 February 2025
Second interview: In person on Tuesday 25 February at Penny Brohn UK National Centre
Start date: ASAP, to be agreed with the successful candidate
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Head of Central Services is a brand-new senior role that has been created to give a higher profile to, and enhance the importance of governance, H&S, Safeguarding and compliance across The Brick.
Key elements of the role include:
· Drive a culture of compliance at The Brick by raising the profile of safeguarding, property standards and health and safety, by sharing the positive impact of compliance work, and by clearly communicating the risks of non-compliance.
· Support the Board, the Chief Executive and Operations Director in fulfilling their responsibilities for the proper governance of the charity, and compliance with relevant regulatory authorities and standards, including Property Compliance, H&S, GDPR and Safeguarding
· Be the primary interface with key regulators and contractors including the Regulator of Social Housing and closely manage the relationship with each to ensure that The Brick remains in line with their existing requirements and is able to plan effectively for upcoming changes.
· Deliver a comprehensive health, safety and quality programme which meets The Brick’s legal, regulatory, and contractual obligations, particularly in the key risk areas, for example, safeguarding, health and safety, and accident and incident management.
· Ensure that The Brick has appropriate measures in place to safeguard the people we work with (who often have complex needs and vulnerabilities) and responds to feedback and complaints from clients, puts things right where we have got them wrong, and we learn the lessons for the future.
· Lead the organisation’s strategic and operational approach to risk management and mitigation and lead the organisation’s business continuity planning.
Further details of the work we do can be found on our website
The client requests no contact from agencies or media sales.
Project Officer (Quality Networks and Accreditation Projects)
£28,304 - £30,886 pa, plus excellent benefits
London (including flexible working)
The College Centre for Quality Improvement (CCQI) works with mental health services to assess and improve the quality of care they provide. We work with more than 90 per cent of mental health service providers in the UK and focus on four key areas: quality networks, accreditation, national clinical audits, and research and evaluation.
Visit our website to find out more about The College Centre for Quality Improvement.
This is an exciting opportunity for someone looking for a career in quality improvement or health service development. You will work in a dynamic team supporting a national network(s) of front-line mental health services, interacting with clinicians, patients, and their carers to improve these services.
This role will support the following networks:
- Quality Network of Forensic Mental Health Services (QNFMHS)
- Quality Network of Prison Mental Health Services (QNPMHS)
- Quality Network of Psychiatric Intensive Care Units (QNPICU)
The successful candidate will oversee data collection from clinical services to benchmark against quality standards, arrange and attend face-to-face and/or virtual visits to mental health services across the UK, organise events and deliver training as well as writing reports and other administrative tasks.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.
We operate a hybrid working model of onsite and working from home/remote, which helps to ensure a flexible work life balance.
We welcome applications from all sections of the Community.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 10 February 2025
Interviews: 27 February 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Exciting opportunity for an EDI specialist to join our expanding organisation and support us in the development and delivery of our Equity, Diversity and Inclusion (EDI) objectives to ensure that we improve equity of access to treatment for people who use our services, improve our practice and quality and continue to develop a diverse and inclusive organisation.
This is a remote role, you will predominantly be working from home. There will be the requirement to travel to services across England and Scotland, as well as face to face events. There is the possibility for part time hours and flexible working requests.
Phoenix Futures and The Role
The Phoenix Futures Group has more than 50 years’ experience of developing and delivering pioneering substance misuse services. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt and to work together with others who can bring valuable expertise.
- You will help us identify EDI issues and explore and implement solutions to complex challenges.
- The role covers operational issues including making sure that our treatment is accessible to all, the role also covers people and culture issues making sure that our organisation is diverse and inclusive, you will also consider our policy and practice ensuring quality of delivery.
- You will act as an expert advisor to people across the organisation making sure that EDI principles are embedded across all areas of our organisational delivery. You will provide advice and guidance for staff, volunteers, people who use our services and other stakeholders.
- You will be responsible for developing and writing our strategic EDI plans. Researching, delivering and monitoring action plans in collaboration with the senior management team and our specialist working groups.
About you
Reporting directly to the Director of Strategic Initiatives You will:
- Be a self-starter who can also work collaboratively within a multi-functional team and across Directorates;
- Have an understanding of the benefits of creating equity of access to health care and the importance of meeting the needs of under represented groups.
- Have experience of developing and delivering EDI strategies and processes
- Be able to understand data and communicate insight in understandable ways
- Present to small and large groups, remotely and face to face
- Excellent communication and interpersonal skills, with the ability to engage, influence and inspire at all levels
A detailed job description (role profile) is available for download.
Your Rewards
- Salary of £43,500 plus potential yearly performance related pay of 8.5%
- Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
The Interview
Interviews will be held during early March in London. Full details will be provided to shortlisted candidates.
We use our expertise to support people in their personal recovery and to improve their lives.
The client requests no contact from agencies or media sales.
£49,933 per annum
Full time, 35 hours per week
Permanent contract
Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from)
The CSP is hiring for a new position into it’s equality and diversity team. The role of the Equalities Officer is pivotal to the equality and diversity agenda within the Employment Relations and Union Services direcrorate.
You will recruit and support workplace activists, be the lead officer responsible for the continued development of the CSP equality reps’ network, deliver training and build workplace organisation through local activity including workplace campaigns. The training of CSP reps ensures a high level of presence, specific expertise, and enabling negotiating and representation of CSP members in the NHS and wider employers. The role also requires the ability to deliver training on two residential courses a year.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 6 February 2025.
Interview date: Date TBC – interview will be held in person at the CSP London office.
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website..
NO AGENCIES
TPP are recruiting for an Assurance Officer on behalf of our client, a longstanding professional membership and awarding body.
Benefits:
- Salary: £30,000 per annum, depending on experience
- Employment type: 12-month FTC
- Hours: Full time, 35 hours per week
- 9am-5pm Monday-Thursday with 45 minutes lunch
- 9am-4pm Friday with 1 hour lunch
- Working arrangements: Hybrid working (office in London)
- Other: Significant investment in employee CPD
About the Organisation:
Our client, a respected professional body, plays a key role in maintaining quality standards within the training and certification sector. Working closely with training providers, this organisation is committed to upholding high standards of compliance and quality assurance to support the development of industry-recognised training programmes.
The Role:
As an Assurance Officer, you’ll manage a portfolio of Approved Training Providers (ATPs), ensuring they meet the organisation’s stringent quality criteria. You’ll deliver exceptional customer service, address quality issues proactively, and support the ongoing quality assurance of the organisation’s certified training courses. Your role will also involve reviewing online exam videos to maintain the integrity of assessments.
Key Responsibilities:
- Manage applications from organisations seeking ATP status or course certification.
- Build and maintain strong relationships with ATPs, responding to queries promptly.
- Plan and support quality assurance activities, including audits, course observations, and performance analysis.
- Review proctoring videos to identify potential malpractice and ensure compliance.
- Handle quality issues, including complaints, delegate feedback, and pass rate data.
- Prepare reports and data for audits and investigations.
- Manage invoicing and payment processes for ATPs and Technical Assessors.
- Contribute to process improvements, enhancing the ATP and learner experience.
Skills and Experience required:
- Strong experience in quality assurance, ideally within an awarding organisation, regulatory environment, or professional body.
- Exceptional attention to detail and ability to critically assess information, identifying potential risks or irregularities.
- Strong customer service and account management skills with experience in building relationships with stakeholders.
- Proficiency in Microsoft Office and experience with CRM systems.
Interviews:
- 2 stages
- 1st stage online
- 2nd stage in person (London)
- Week commencing 17th February 2025
To Apply:
- Covering letter
- No more than 2 pages of A4
- Addressing the required skills and experience listed above
- CV
Deadline for Applications:
- Monday 10th February 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.