Quality Jobs

• Location: Leicester (LE3)
• Annual Salary: £34,750.80
• Hours per week: Full time (37.5 hours) 
• Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5
• Required: Full UK driving licence and access to a car/vehicle. 
• Sponsorship is not available for this position

Supporting people to live great lives.

Affinity Trust helps people live meaningful lives on their own terms. As a Support Manager, you will play a key role in supporting adults with learning disabilities at our care home in Leicester, helping them to live life the way they choose.

How will I make a difference?

• You will empower your teams to support people to live their lives their way with creativity, patience and empathy
• You will build a community of support to achieve great outcomes for people through your relationships with teams, families and professional bodies.
• You will be a role model to your team, building a culture of belonging.
• You will be willing to work flexibly to meet the organisation's needs, with regular presence at locations and on-call support on a rota basis.

What do I need to demonstrate in my application?

• Previous experience managing support for people with learning disabilities and complex needs.
• You will be able to plan, monitor and evaluate continuous improvement initiatives
• You will have a strong practical understanding of CQC/SCI Regulations and reporting requirements. 
• You will be able to undertake CQC registration if required.
• You will be confident in using Microsoft Office programmes such as Word, Excel, PowerPoint and SharePoint
• You will be willing and able to participate in the on-call support rota

What benefits will I have?

We have a range of benefits that you can mix and match to suit you, such as:

• Care Friends - our employee referral and reward app. You’ll receive points which can be exchanged for extra money. 
• Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.  
• Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
• Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
• Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year. 
• Buy and sell annual leave – transfer windows open twice a year. 
• Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme. 

If you want to empower people to live the life they choose … Apply today. 

If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check. 

We reserve the right to close this advert early if sufficient applications are received.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

Do you want to contribute to driving HR service excellence and delivering an exceptional candidate experience, every time? Come and join the HR Team at Ambition Institute and contribute to our organisational success. 

We're looking for a talented individual with experience of administering end to end recruitment processes, to join the team on a permanent basis as HR Co-ordinator (Recruitment and Onboarding).   
 As HR Co-ordinator, you will be responsible for the administration of recruitment and onboarding activity, working with the wider HR team to ensure that hand offs are properly completed.

You will support the appropriate HR Business Partners (HR BPs) and hiring managers to plan a recruitment process. You will also ensure that there is an accurate role specification, an appropriate marketing campaign, and a proper on-boarding programme.

Who are Ambition Institute?
A great teacher changes the future every day. Especially for children who have had a tough start in life, a teacher can be the critical factor in their success.

At Ambition Institute we help schools tackling educational disadvantage to keep getting better and help their teachers and school leaders to become more expert over time.

That’s how we’ll make sure every child gets a great education and the best possible start in life.
 

• We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive.
• We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice.
• We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement.

We would like you to:

• Be the first point of contact for internal and external recruitment queries  
• Provide administrative support for the recruitment cycle. This includes posting adverts, logistical planning, liaising with agencies when, by exception, Ambition does not use direct marketing, and administration of interviews. 
• Support and where necessary train hiring managers on our recruitment processes including our ATS, Pinpoint.  
• Deliver an engaging and effective HR Induction for new joiners, using the HR team’s slide pack and briefing material to ensure that new colleagues feel welcomed and valued by Ambition as an employer.  
• Support the HR BP (Recruitment) to use recruitment data to identify, communicate and implement potential improvements to improve efficiency and the quality of the user experience. 

Working in a hybrid way, you’ll be attached to either our Birmingham, London or Manchester office and will report to the HR Business Partner (Recruitment & Onboarding) .  In line with our current ways of working, you’ll be expected to be in the office at least 1 day a month, in addition to team days and this may be reviewed by Ambition. 
 

Skills, Knowledge and Experience

To succeed in this role, you'll have a CIPD level 3 or working towards a relevant HR qualification, or equivalent experience. You'll also demonstrate:
 

• Success in administering end to end recruitment processes, with thorough attention to detail
• Experience of using a HR system including applicant tracking systems (ATS) to support hiring managers and candidates
• Experience of onboarding practices including Right to Work checks, DBS checks, and robust referencing, and familiarity with relevant systems for these processes
•  Experience in working in a fast-paced organisation with changing business and operating priorities. 

If this has sparked some interest, we would love to hear from you!

What’s in it for you….?

• Competitive annual salary
• Professional development for all staff
• 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January
• Employer pension contribution of 11%
• Agile, hybrid working culture, so you can manage when and where you work
• Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work
• Blind recruitment process to ensure equality and fairness in our hiring
• Enhanced maternity pay after a year’s service
• Shared parental leave package
• Access to free, confidential 24/7 wellbeing and support line
• Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London
• Work-from-home technology package to support hybrid working
• Interest free season ticket / bike loans

We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation:

You should apply for this role if:

• You care deeply about educational disadvantage and being part of an organisation that challenges inequality
• You have a good work ethic and strive to make a difference in the job you do
• You always give maximum effort to understand and meet the needs of our partners and participants
• You always have a great attitude so we “can do” for all our colleagues, partners and participants
• You are open to feedback and learning because we want to keep getting better
• You work with your initiative to bring new ideas and a fresh perspective
• You are well organised and can prioritise work that will have the greatest impact

You'll love working at Ambition if…

• You want a career with a person-centred organisation with a cause at its heart.
• You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation
• You enjoy working in a fast-moving workplace, with a great support structure around you
• You would like to grow with an ambitious organisation as it progresses over time
• Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done.

How to apply…

Applications will be accepted for all office locations 

All applications must be received by the closing date 23:59 on 13 April 2025. Interviews are expected to take place week commencing 21 April. Interviews are expected to take place week commencing 21 April. 

Please note when you click apply, you'll be taken to the Birmingham posting of the role. You can still apply via this posting as it won't determine your location if successful.

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.

We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.

As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.

This exciting new role is to project manage the integration of digital fundraising within The Christie charity, enhancing existing technology and looking for new digital solutions to fundraising processes and new projects.

We are about to embark on a programme of transformational change, and we are looking for an ambitious self-starter who will play an essential role in the development and implementation of a new digital strategy.

This is a fantastic opportunity for a passionate and motivated individual to make a real difference to cancer patients.

At The Christie Charity we are an ambitious and forward-thinking organisation with a loyal supporter base. You would be part of a successful high achieving collaborative team, and this role gives you the opportunity to experience multiple fundraising disciplines.

At MAF International, we are dedicated to supporting the people and communities we serve. We are currently seeking a committed individual to assist in the production of controlled documents and provide essential support to the Quality, Safety & Security (QSS) Services Team and Document Controllers in our programmes. 

Responsibilities

QSS System Administration:

• Manage user access, configuration changes, and dashboards on the QSS database.
• Oversee the QSS support ticketing system and track document change requests.
• Assist in producing statistical reports and creating training materials.

QSS Team Support:

• Attend and document minutes for various QSS meetings.
• Support meetings, training events, report production, and stakeholder coordination.
• Assist with risk management reports and performance data analysis.

Document Production & Amendment:

• Format, proofread, and amend controlled company documents.
• Utilise Web Manuals editing software and Confluence for manual and policy updates.
• Facilitate document change processes and issue revisions.

Documentation Management:

• Process change requests using our in-house document control system.
• Update manuals, policies, forms, and notices on the MAF Intranet (SharePoint) and Confluence.

Quality Control:

• Ensure all documents meet MAF standards before publishing.
• Proofread and cross-reference changes across all affected documents.

Support for Programme Document Controllers:

• Provide regular communication and updates.
• Share latest information and updates on procedures.

If you are passionate about making a difference and providing high-quality support in a meaningful way, consider joining MAF International. Together, we can make a lasting impact.

Qualifications, Skills & Experience

Essential

• A good general level of education
• Good communication skills
• Capable of working independently as well as part of a team
• Ability to work cross-culturally
• Experience of formatting documents
• Experience and knowledge of Microsoft Word e.g. applying styles, table design, forms, tracking changes etc.
• Good degree of computer literacy
• Ability to work accurately and at pace.

Desirable

• A -Level standard or equivalent
• Experience of controlling documents preferable
• Experience in setting agendas and minute writing
• Experience of working with databases
• Experience of using a PDF editor

There is an occupational requirement for the job holder of this position to be a committed Christian.  The post holder will be expected to lead and take part in prayer and biblical reflection and to be a role model for the organisation in accordance with our Christian beliefs and standards in the work place

To apply, please click on 'apply now' and we will send you further instructions on how to apply through our recruitment portal. 

The Age UK Nottingham and Nottinghamshire Advice team provides welfare benefits advice tailored to the needs of older and vulnerable people in Nottingham and Nottinghamshire. With a small team of paid staff, the service works extensively with volunteers to provide services including office appointments, telephone sessions and home visits across Nottingham and Nottinghamshire.

The primary focus of the post is to effectively oversee the quality of delivery within the Advice team and to support team members with more complex cases. You will maintain a caseload of client appointments, alongside supervising the day-to-day work of the team of Benefits Advisors. This will include triaging cases, being available to discuss cases, mentoring advisors to develop their skills and practice, completing file reviews and carrying out other quality checks. A key element of the role is to ensure continued compliance with the Advice Quality Standard.

You will have experience of delivering complex welfare benefits advice to members of the public and in-depth knowledge of the benefits system, including working age and pensionable age benefits. Good attention to detail and the ability to maintain high-quality standards while working to deadlines are essential for this role.

As an employee of Age UK Nottingham & Nottinghamshire, you will be eligible for our attractive package, which includes 24 days’ annual leave (pro rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules). You will also have access to a Blue Light Card, BUPA Employee Assistance Programme and a range of retail, travel and lifestyle employee discounts.

For full details and to download an application pack, please visit our website via the Apply button.

Closing date: 12pm on Monday 7th April 2025.

The vacancy may close early if a high volume of applications is received.

Age UK Notts promotes equality and diversity. Registered Charity Number: 1067881.

About Aurora Nexus
Aurora Nexus is a South London-based charity providing Supported Living, Outreach, and Day Services for individuals with Autism and Learning Disabilities. Every day, we support approximately 140 people to build skills for greater independence. With 240 staff across three London boroughs, we help people develop essential life skills, access employment, training, and education opportunities, and live their best lives through a person-centred approach.

About the Role
In this newly created role, you will ensure high standards of quality and compliance across our supported living services. Your key responsibilities will include conducting quality audits in services and online, ensuring adherence to Care Quality Commission (CQC) regulations and internal standards, and driving continuous improvement.

You will produce detailed and timely reports, contribute to service improvement plans, and provide guidance to managers on quality and safeguarding matters. By maintaining up-to-date audit records and assisting with quarterly reports, you will help track progress and identify areas for improvement. You will support services in preparing for regulatory inspections and collaborate with colleagues to uphold and enhance the highest standards of care.

Primarily based in our services in Lewisham, Southwark and Bromley, and at our Head Office in Deptford. The majority of work will require being on-site.

Key Responsibilities

• Conduct quality audits of services, systems, and structures, following internal processes and key performance indicators (KPIs).
• Support managers and services in preparing for and responding to external regulatory inspections.
• Provide focused support to services facing quality-related challenges.
• Produce accurate and timely reports following audits and inspections.
• Maintain up-to-date audit records and assist in producing quarterly reports for the Quality, Inclusion, and Communications Manager.
• Assist in the creation, design, editing, and distribution of quality assurance information for managers.
• This role requires a proactive, detail-oriented approach to ensure services consistently meet high standards of care and compliance.

Person Specification
Qualifications

• GCSEs (A*-C or equivalent) in Maths and English.
• A high standard of literacy and numeracy.

Skills & Experience

• Strong written and verbal communication skills.
• Excellent organisational skills.
• Ability to manage a busy workload and meet deadlines, including handling conflicting priorities.
• Ability to produce accurate reports and documents.
• Proficiency in IT, particularly Microsoft Excel.
• Experience conducting audits and investigations.
• Analytical and critical thinking skills with a strong investigative approach.
• Knowledge of Care Quality Commission (CQC) requirements and relevant legislation related to quality and safeguarding.
• Relevant experience working with individuals with learning disabilities or mental health needs. (Preferred)

Personal Attributes

• Reliable, flexible, and positive in approach.
• An awareness of the challenges faced by individuals with learning disabilities, autism, and mental health conditions in the community.
• Prepared for on-site working (across Aurora Nexus locations).

Note: This job description is subject to review and may change in consultation with the post holder.

Aurora Nexus is an inclusive and diverse organisation and we are committed to treating all people equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. If you require assistance due to a disability during the application or the recruiting process, please contact us.

Deputy Head of Service for Performance and Quality

We have an exciting opportunity for an experienced data and analytics professional to join the Performance team in London.

Are you ready to make a different in a values-driven organisation? 

Can you transform varied data into meaningful insights and communicate effectively with diverse audiences to enhance organisational performance? 

Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes?

If you are passionate about using data to tackle complex problems, improve systems and shape strategic decisions, we want to hear from you…

Position: 6045 Deputy Head of Service for Performance and Quality

Location: Greater London/Hybrid

Hours: Full time 37.5. Monday to Friday 9am - 5pm 

Contract: Permanent

Salary: £46,702.25 per annum 

Allowance: London weighting

Closing Date: 25th April 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. 

The Role

As a Deputy Head of Service for Performance and Quality, you will:

• Proactively analyse data from diverse sources, transforming it into powerful and useful insights for the service

• Produce management information, impact analysis, service modelling and customer-focused performance tools

• Monitor service performance and identify risks to support and enable data-driven decision-making and continuous improvement

• Be a key member of a multi-disciplinary network of experts within the London Management Team

• Work in partnership with key stakeholders across London’s criminal justice system such as the Mayor’s Office for Policing and Crime (MOPAC), London’s Police forces and the Ministry of Justice (MoJ)

Regular tasks will include:

• Producing monthly and quarterly reports for funders to evidence KPIs; identify trends, risks and service improvements

• Developing and iterating analytical pipelines to deliver high quality insight on service performance

• Meeting with front-line teams to explore service delivery and performance data

• Delivering insights and actions to stakeholders regarding service effectiveness

• Identifying areas of the service where data science and emerging technologies can be applied to improve efficiency, such as AI

• Collaborating with data professionals across the national data function and within MOPAC’s Data and Insight function

About You

You will need:

• Experience using either Python or R to bring data together from diverse sources and prepare for analysis using cleaning and preparation techniques

• Extensive practical experience of using innovative platforms for data visualization including R Shiny, Power BI and/or Tableau

• A degree or equivalent professional experience in subjects such as Statistics, Data/ Computer Science, Economics, Public Policy, or the Sciences would be desirable

Please see the attached Job Description and Person Specification for further details once you apply. 

In Return…

Benefits include:

• Flexible working options including hybrid working

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays

• An extra day off for your birthday and options to buy or sell annual leave

• Pension with 5% employer contribution

• Enhanced sick pay allowances, maternity and paternity payments

• High Street, retail, holiday, gym, entertainment and leisure discounts

• Access to our financial wellbeing hub and salary deducted finance

• Employee assistance programme and wellbeing support

• Access to EDI networks and colleague cafes

• Cycle to work scheme and season ticket loans

• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. 

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Deputy Head of Service for Performance & Quality, Data, Data Analyst, Head of Service for Performance & Quality, Director of Service for Performance & Quality, Deputy Director of Service for Performance & Quality, Research. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.                 

About the Role

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40-year history. Over the last year support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation in the next five years, our fundraising operations team, consisting of database and supporter care functions, will play a key role in enabling over one million Palestinians to access improved healthcare annually by 2028.

The Head of Procurement will lead and manage the procurement function within Medical Aid for Palestinians, ensuring that goods, services, and contracts are sourced, procured, and delivered in compliance with humanitarian principles and organisational requirements. The role requires strategic oversight, strong management skills, and a deep understanding of procurement management, particularly in a humanitarian context.

About You

Are you a procurement leader looking to make a meaningful impact? Join Medical Aid for Palestinians (MAP) as our Head of Procurement and play a vital role in supporting life-saving healthcare services. In this role, you'll provide strategic leadership for a dedicated procurement team across multiple countries, ensuring that MAP programs and medical teams have the goods and services they need to deliver lifesaving care in the right place at the right time. You will also use your experience to lead on ensuring that our procurement systems and processes function to support our ambitions and are fit for purpose. If you're passionate about combining you procurement expertise with purpose-driven work, this is your opportunity to make a difference.

Key Responsibilities 

Leadership and Strategy:

• Lead the procurement team and ensure effective execution of procurement strategies aligned with MAP’s mission.

• Develop and implement procurement policies and procedures to enhance efficiency, transparency, and compliance.

• Oversee the procurement planning and budgeting process to ensure alignment with project timelines and objectives.

• Advise senior leadership on procurement matters, including risks, opportunities, and cost-saving initiatives.

Procurement Process Management:

• Oversee the end-to-end procurement process for goods, services, and contracts, ensuring timely and cost-effective delivery of needed supplies.

• Oversee tendering, bidding, and contracting processes, ensuring fairness, transparency, and adherence to ethical standards.

• Ensure the appropriate vendor management framework is in place, including evaluation, selection, and performance monitoring.

Compliance and Risk Management:

• Ensure compliance with internal policies, donor requirements, and international procurement regulations, including ethical sourcing and anti-corruption measures.

• Regularly review and update procurement guidelines to stay in line with industry best practices and humanitarian standards.

• Identify and manage procurement risks, including supply chain disruptions, price volatility, and supplier non-compliance.

• Maintain a clear audit trail and documentation for all procurement transactions.

Stakeholder Engagement:

• Collaborate with program managers, logistics teams, and field staff to understand procurement needs and ensure timely procurement of required items.

• Establish strong relationships with key suppliers, donors, and other stakeholders.

• Communicate effectively with internal and external parties to ensure smooth procurement processes, including managing disputes or delays.

Team Development:

• Lead, mentor, and train procurement team members to enhance their skills, knowledge, and professional growth.

• Foster a culture of continuous improvement and accountability within the procurement team.

• Ensure the team adheres to procurement standards, best practices, and organizational goals.

Budget and Cost Control:

• Manage procurement budgets and track expenditures to ensure effective use of resources.

• Develop cost-saving initiatives and ensure efficient sourcing without compromising quality.

• Work closely with finance teams to ensure accurate financial reporting of procurement-related activities.

Monitoring and Reporting:

• Prepare and present regular procurement reports to senior management, highlighting performance, savings, risks, and any challenges.

• Monitor procurement KPIs and take corrective actions when necessary to improve efficiency and meet organizational goals.

PERSON SPECIFICATION

Experience

• At least 7-10 years of experience in procurement, with at least 3 years in a leadership position.

• Experience working in a humanitarian or non-profit organization is highly preferred.

• Proven experience in managing procurement processes, tendering, and negotiations.

• Strong understanding of humanitarian principles, donor compliance, and international procurement standards (e.g., UN, EU, USAID regulations).

Knowledge, Skills and abilities

• Excellent leadership and team management skills, with the ability to motivate, develop, and retain talent.

• Strong analytical and problem-solving skills, with the ability to evaluate complex procurement needs and deliver effective solutions.

• Knowledge of procurement software, supply chain systems, and MS Office (Excel, Word, PowerPoint).

• Excellent communication and negotiation skills, with the ability to engage and influence internal and external stakeholders.

• Strong organizational and time management skills, with the ability to handle multiple tasks and meet tight deadlines.

Personal attributes and other requirements

• Commitment to anti-discriminatory practice and equal opportunities.

• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity). 

• Commitment to upholding the rights of people facing disadvantage and discrimination. 

• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.

• A commitment to MAP’s vision, mission and values and a passion for improving the health and dignity of Palestinians. 

• Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends. 

• An ability to apply awareness of diversity issues to all areas of work. 

• Attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure. 

• Prepared and able to travel occasionally to all MAP locations including Gaza, West Bank, Lebanon, Jordan and Israel. 

• Work collaboratively with others in all aspects of our work. 

• Abide by organisational policies, codes of conduct and practices. 

• Treat with confidentiality any data or sensitive information about individuals, organisations, clients, and employees at MAP.

About us

Ilkley Community Enterprise is a dedicated charity and social enterprise committed to making a positive impact in the community. We run the Outside the Box (OTB) café, which not only serves the local community but also provides valuable learning and work opportunities for young people and adults with learning disabilities and/or autism. Additionally, our OTB services offer a dynamic range of educational, training, and employment programmes, including creative arts, skills development, health and wellbeing, and working life support. Through our CQC-registered homecare company, Carers and Companions, we deliver high-quality care to elderly people n their own homes and provide independent living services for adults with learning disabilities.

We are seeking a dynamic and dedicated Director of Operations to join our team. In this pivotal role, you will work closely with the CEO, Board and management team to ensure operational excellence and organisational effectiveness. Nurturing a high-performance, collaborative culture, you will help drive improvement across all our business operations and services. From developing policies and procedures to enhancing our digital systems, your efforts will help us deliver increased efficiencies and business growth, ultimately supporting our mission to positively impact the lives of those we serve.

As the Director of Operations, you will play a crucial role in financial management, supporting effective business planning, budgeting, controls and performance management. Additionally, you will lead and support our staff, fostering a culture of learning and development, and promoting the values and ethos of our charity. Your strategic leadership will be instrumental in identifying and harnessing business development opportunities, enhancing our offerings, and expanding our reach and impact. For the right person, this role offers the opportunity for future progression to CEO of the charity and we welcome applications from ambitious and aspiring leaders who are seeking such a career pathway.

Responsibilities include

Operational Excellence:

• Ensure operational effectiveness and continuous improvement.
• Develop and manage policies, processes, and systems for HR, finance, and resources.
• Implement performance, KPI, and quality assessment processes.
• Enhance digital systems for efficiency and growth.

Financial Management:

• Support financial planning, budgeting, and performance management.
• Develop and implement financial strategies and controls.
• Produce regular financial and performance reports.

HR Management:

• Lead and support personnel and teams.
• Plan and implement staffing resources and skills.
• Promote training, development, and charity values.

For further responsibilities and information, please refer to our Application Pack/Job Description Attachment.

At Ilkley Community Enterprise, we are committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and encourage you to apply even if you meet only some of our requirements. We believe in the potential for growth and development within our team and are dedicated to providing the support needed for you to succeed. Applications will be reviewed on a rolling basis, so don't hesitate to apply and join us in making a meaningful difference in our community.

Governance Manager

Home/Office Based (Matlock)

Fixed, 37.5 hour per week permanent contract

£45,560 - £53,600 per annum

Our Governance Manager is responsible for managing and coordinating all governance work, providing support to the Board, CEO and Executive Team in all matters relating to governance and in particular for the Board and Committee meetings.

You’ll ensure that transactional activities are accurately completed within specified timeframes and co-ordinate all committees of the YHA Board and advise on and implement good governance practice.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family
• Access to YHA’s staff discount and cash back portal
• Free YHA Membership each year
• Access to support via our Employee Assistance Program

What will you be doing?

• Lead and advising on all matters relating to governance including the constitution, memorandum and articles of association, standing orders and codes of conduct, including leading the implementation of any changes agreed by the Board.
• Provide best practice governance advice and support to the Chair, Board, CEO and Executive team, ensuring regulatory/codes of practice compliance, ongoing review of consultations on charity governance and promoting good governance in practice.
• Provide governance support to the Board, Audit and Risk Committee, Finance Committee, People, Remuneration, Impact and Engagement Committee, and the National Officers and Committee Chairs meeting and any other meetings linked to governance.
• Monitor changes in relevant governance legislation and the regulatory environment and take appropriate action.
• Project manage the organisation and delivery of the Annual General Meeting
• Plan and co-ordinate the annual Trustee induction programme.
• Responsible for the administration of the Company, for example: maintaining statutory company records and making the appropriate governance filings to Companies House and the Charity Commission.
• You’ll be the Company Secretary for YHA (England and Wales) and YHA Trading Limited.
• Assist the CEO and Executive with internal and external promotion, PR or other publications and events as required and particularly in relation to corporate governance and Board related issues.
• Develop relationships of trust and confidence, working pro-actively with the Chair, individual Board members, the CEO, Executive team, and external lawyers, where appropriate. You’ll be key in liaising between National Office teams and Board members.

What Skills and Experience do you need?

• Experience of providing governance support at Board level.
• Chartered Membership of the Chartered Governance Institute (or equivalent) or studying towards the qualification or suitable other experience. Experience of working independently, pro-actively and sensitively with senior stakeholders (Chair, CEO, Board members, Exec directors).
• Excellent project management skills and experience.
• Project team leadership skills and experience.
• Experience of budgetary control.
• Experience and in-depth knowledge of corporate and charity governance, including of company secretary functional requirements.
• Friendly, supportive, authoritative and approachable with the ability to adapt communication style to build positive relationships and provide proactive support for internal and external stakeholders at all levels.
• Able to take comprehensive and accurate minutes at speed.
• Able to adapt written communication style to deal with formal Board and governance communications, but equally at home with more informal communications when appropriate.
• Good level of IT skills particularly Word, Excel, Outlook and PowerPoint and a working knowledge of portals for distributing and viewing board and committee papers.
• Very well organised, self-motivated and able to demonstrate initiative, to deal authoritatively with providing best practice advice, peaks and troughs in workload, and conflicting priorities including between departments and individuals.
• Able and willing to flex hours worked in order to cover Board and AGM meeting at weekends and frequent evenings and occasional early mornings (for committee meetings and distribution of Board and Committee papers) and travel to hostels throughout the network to support Board and other meetings, for which Time Off in Lieu will be provided.
• Flexible and adaptable, and willing to support the Chair, Board, CEO, Executive Team, and External Affairs Team.
• A good understanding of charity governance, operational and departmental organisation and requirements.
• A discreet and trusted confidante and source of advice for the Chair and CEO when needed, including tactful handling of sensitive/political issues.
• An advocate of YHA at all times, supporting our charitable object, vision and HEART values.
• Holds a current driving licence or able to travel independently, including to rural locations. For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

• Role: Lead Bid Writer
• Head Office: Thame, Oxfordshire
• Working location: Flexible mix of home working and travel to Head Office and support locations.
• Salary: £45,000 full time, pro-rata for part-time contracts
• Hours: 37.5 hours per week full time. Part-time working available.  

Together, we make it possible.

At Affinity Trust, believe everyone deserves to live their life their way. We are a values-led charity dedicated to supporting people with learning disabilities and autism, and we’re passionate about creating possibilities that empower our community.
 

 Our Bids and Tendering team are the golden thread between our current support and the future opportunities we pursue, driving growth and making a lasting impact. Join us to be part of a dedicated team shaping the future of our services.

It’s all about the people

The support we provide is not a one-size-fits-all approach. We’re here to enable people to live the life they choose, in their own way, every day.
 

 As our Lead Bid Writer, you will work on the end-to-end bidding process, from identifying tender opportunities and submitting engaging and successful bids through to managing post-award activity. You will develop compelling, high-quality tender responses, ensuring that our submissions stand out.
 

You will have knowledge and experience in tender planning, writing winning bids, and diligently working to continuously improve the quality of submissions. If your experience is in social care, that’s great but not essential.
 

You will also need excellent writing and comprehension skills, the ability to work to demanding deadlines, and attention to detail while managing conflicting priorities.
 

This role is full-time and will work flexibly from our office in Thame. You will need to be happy working on your own, but as working with others is an important part of the role, we are looking for someone who also enjoys working as part of a team.

What benefits will I have?

We have a range of benefits that you can mix and match to suit you, such as:

• Care Friends - our employee referral and reward app. You’ll receive points which can be exchanged for extra money.
• Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.  
• Blue Light Card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
• Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
• Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
• Buy and sell annual leave – transfer windows open twice a year.
• Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme

Risk & Compliance Manager

Salary: Crica £48, 000 per annum

Contract status: Full time/Permanent

 ***Please download the job description for full details***

We have entered a new and exciting strategic period at the DEC and are seeking a Risk and Compliance Manger to ensure we are completing all the necessary checks and balances as our engagement with partners and stakeholders, increases.  

To be successful in this role, you must have proven experience in risk management, compliance, or a similar role, preferably within the non-profit sector. Additionally, you will need proven experience in mitigating legal risks and liabilities, identifying contractual hazards to reduce or eliminate their financial impact, and have guided colleagues to negotiate contractual matters in a legal and ethical manner.

Key responsibilities for this role include:

•  Develop and implement comprehensive risk management frameworks and strategies, both in and out of appeals.
• Manage the process of risk assessments (including data protection impact assessments) and internal audits to identify and mitigate potential risks.
• Manage the organisation’s insurance policies and ensure adequate coverage for all potential risks.
• Oversee travel risk management to ensure the safety and security of staff traveling to high-risk areas.
• Report and manage serious incidents, ensuring timely and appropriate responses.
• Manage the internal reporting of personal data breaches and support the Data Protection Steering Group with reporting to data subjects and the Information Commissioner’s Office, where required. 
•  Ensure compliance with all relevant regulatory and statutory requirements, and codes of practice including data protection, safeguarding, and governance standards.
•   Review and negotiate contracts and grants to ensure they meet legal and organisational standards.
•   Oversee procurement processes to ensure they are ethical, transparent, and compliant with organisational policies
•  Promote and oversee ESG initiatives within the organisation.
•   Conduct regular reviews of financial controls and procedures to ensure accuracy and integrity

You will be expected to demonstrate high levels of competence in the following areas:
Delivering quality results

Planning

Analytical & Innovative thinking

Communication

Team working and collaboration

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

How to apply

If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter [i.e. please state your initials only, not your full name].

by 9am, Monday 24th March 2025. We will be reviewing applications as they arrive and may hold initial interviews before the application deadline.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.

Rethink Mental Illness are hiring a Regional Associate Director to lead our teams and services in the South-East region. 

As a leading charity provider of mental health services in England, we’re on a mission to bring about meaningful change: to our health and social care system, to the way society views mental illness, and to people’s lives across the country. Our services keep people living with mental illness safe and well in the community, prevent their needs from escalating, and help them live independently, access the information, support and care they are entitled to, and understand and exercise their rights.

As a Regional Associate Director - South-East, you will: Lead a regional operational team, within our Services Division, who are responsible for delivering safe and high-quality care and support services across the region, which are aligned with our quality and safety standards and meet contractual requirements.  This means that services in your region are delivered in line with/exceed budget, all internal and external KPIs, and quality and regulatory standards. 

The Services Division lead the delivery and growth of our services and strategic partnerships and alliances.  The division is comprised of our four regional teams (north, central, south west and south east) and a separate strategic partnerships and alliances team. The five teams are each led by an Associate Director.
Our regional teams are responsible for all services we deliver in a local area:

• Accommodation services (Including crisis houses, CQC regulated care services, supported housing).
• Community based support (including 121 support, group support, peer support, crisis support, helplines, care navigation, carers, suicide bereavement and employment services).

Other service types may be added as growth and development takes place with the South-East Region:

• Criminal justice support (including prison-based and community-based services)

Essential skills and experience:

• Strong leadership and people management skills, with the ability to inspire, develop, and empower teams and other stakeholders across the region.
• Experience as a Senior Manager delivering and leading complex social care/NHS service contracts. 
• Experience delivering services which meet internal and external performance indicators and quality standards, including regulatory standards, and ensuring compliance with safety, risk management and safeguarding practices.
• Experience of managing budgets, allocating resources effectively, and improving financial performance and sustainability.
• Understanding of what good quality service delivery looks like and act quickly and decisively to problem solve and drive service improvement by leading cross-directorate teams where required.
• Created plans to develop services and worked as part of a cross-organisational team to develop bids and proposals to grow services whilst having a good understanding of public sector procurement. 

Who we are? 
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.” 
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. 

Diversity, Equity, Inclusion 
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

£32,550 - £35,474

2 pro-rata options available:

Termtime only - 35hrs per week £28,696 - £31,274 or

All year round - 30hrs per week £27,900 - £30,406

This position will require travel within Manchester.

Manchester Young Lives does education differently. We build trusting relationships that enable young people to feel respected and safe. We facilitate engaging creative personalised learning programmes that leave learners with SEND believing they can succeed. We are looking for passionate values driven professionals who will support young people in our Learning Hubs to believe in themselves and achieve their aspirations.

Our Learning Hubs provide opportunities to develop skills needed in adult life and employment, with a high level of pastoral support and varied enrichment activities. The SEN and Quality Lead is a vital role working across our programmes with young people aged 16 - 25 who have Special Educational Needs and Disabilities, showing leadership and driving quality provision that meets young people’s needs. The SEN Lead will coordinate the review and implementation of EHCPs, act as the point of contact for Awarding Bodies and drive best practice, innovation and high standards of safeguarding practice.

This is a flexible role that doesn’t involve direct delivery of teaching and learning. The successful candidate can choose whether to take a 30 hour year round contract, or a full time termtime only contract. We may be able to agree further flexible working arrangements for the right candidate.

If you would like an informal discussion about the role please contact Beth Aze, Head of Operations, number can be found on our website.

Please note CVs will not be considered as part of your application for this position. Application forms must be returned via our website. Please ensure you complete the final section of the application form, giving information as to how you meet the person specification.

This post is exempt from the Rehabilitation of Offenders Act 1974.

The closing date for the completed application form is 9am Tuesday the 22nd of April.