Quality Jobs

Stoll is the lead provider of housing and support services in the Veterans sector. Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for nearly one hundred years.

We are seeking an experienced and enthusiastic Team Leader to join our unique Support Team based in Fulham, to manage a small team providing support to Veterans, of all ages, to live independently in their own homes.

You should have a genuine interest in helping people to maintain their quality of life and independence, regardless of the potential barriers they face. You will facilitate their independence and encourage health and wellbeing. As part of the role you will:

Manage a team providing support

Identify and access relevant opportunities for wellbeing, including leisure and health

Develop and maintain independent living skills

Support clients to integrate with the local community.

If you would like to work for us and have a passion for providing excellent support along with the experience needed for this role then we would like to hear from you. 

Closing date for applications: Friday 29th November 2024 (latest application to be received by Midnight).

Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel. Stoll appointments are subject to an enhanced DBS check.

At Equal People mencap, we are proud of our 36-year history of supporting people with learning disabilities, autism, complex needs and experiencing mental health needs. We support adults at risk and vulnerable children in RBKC and Westminster. We offer a wide range of support options and activities. 

We aim to support each individual to pursue their aims and dreams, live the life they choose and access, participate in and contribute to their local, and the wider community as much as they wish.

Our Charity has member representation at every level, including 50% of the Board. Inclusion, dignity, respect and the promotion of the rights, opportunities and choices of the vulnerable adults and children we support are key to our ethos and values.

We are rapidly growing and now provide over 1,000 hours per week of support We aim to be the best  social care employer in London.

We are looking for someone who loves a challenge, is creative and has a passion for positive change, with the confidence to make decisions under pressure. You will be self-motivated and determined to achieve the best outcome for the people we support. You will achieve this through leading and motivating a dedicated team of support workers to ensure and maintain the delivery of high-quality support. 
The successful applicant will need to be confident in communicating with the people we support, staff, family members and partner agencies.
To be considered for this role you must have experience and knowledge within the social care sector, experience of working with working with people with complex needs would be desirable. You should also have experience leading teams in Learning Disability services. As this service is registered for personal care/supported living you will be supported to undertake your registration with CQC.
You will be responsible for the continued positive outcomes for the people that we support through management of the services. You will be responsible for cultivating and contributing to a "continuous improvement" environment and will be proactive in the management of your staff, the rotas, and the budgets for your services.
You will be responsible for the quality of the service, as well as the finances and team performance, ensuring that the people that we support are given opportunities to pursue their interests and life goals.  Some of the people we support have profound and multiple learning disabilities alongside other complex healthcare needs such as physical disabilities, Epilepsy, Dysphagia, non-verbal, require peg feeding and some may require involvement with manual handling and supporting people with all aspects of their personal care.
Whilst it is not essential that you have direct experience as a Manager, it is important that you have some management experience, and a good knowledge of the health and social care sector. You will be working within the supported living environment. 
The role will challenge, excite and never be dull but will be truly rewarding.
You must be competent in using IT.
Your working week is flexible covering 7 days per week and will include working weekends and an on-call rota shared with your Senior Support Workers. Flexibility is key.

  NB CLOSING DATE 12th DECEMBER - INTERVIEWS MID JANUARY 

DUTIES AND RESPONSIBILITIES

1. Ensure everyone  receives a service that:

• plays to their strengths.

• helps them overcome barriers.

• achieves the outcomes they wish.

• works to increase everyone’s independence, opportunity, choice and control.

• has a positive view of risk-taking whilst ensuring awareness of safety, security and safeguarding. 

2. Work in a consistent and positive way with managers and other team members   to ensure receive a great service from the whole team. Ensure all EPM  policies and procedures are followed e.g. that:

• support plans, referrals and risk assessments are followed up, actioned and reviewed.

• medication processes are adhered to.

• money is managed effectively.

• health and safety practices are carried out.

• records on the Charitylog database are kept up to date.

• information is communicated to staff, members and families in a timely and accessible fashion.

3. Actively lead the Floating Support Team’s development through coaching, training, supervision, appraisals and team and management meetings.

4. Work alongside the Chief Finance and Operating Officer, CEO and Activities and the Trustees to develop and action strategic plans to maintain, develop, and promote EPM and our services.

5. Promote best practice across the service and the organisation through participation in external and         organisational wide projects and forums. 

6. Participate in the emergency on-call emergency rota (approx 10 nights per month) - £35 per night).

7. Take lead responsibility for the performance and delivery of the support contracts, overseeing the FS Senior Support workers. 

8. Ensure performance standards are evidenced and quality is upheld in everything that the team’ do in complying with relevant CQC, contractual and organisational standards, outcomes and procedures. 

9. To provide written and verbal reports on outcomes to Trustees at the regular Council of Management Meetings. To monitor and review service user and carer feedback, complaints and incident reports and use this information to inform and improve future services and practice.

10. Lead and manage the team to support personalised rota planning via Charitylog (inclusive of day, night and overnight activity) and service user timetables.

11. To lead the Housing Management service, working with the FS SSWs to ensure tenancies are managed appropriately, records maintained, and reports completed for Housing Associations in a timely fashion.

12. To be responsible for, or delegate recruitment of staff and provide excellent leadership, direction and effective management of the team’s resources and finances. 

13. To plan, set and manage project budgets appropriately. To ensure project and individual finances are recorded, managed and monitored appropriately.   

14. Ensure professional standards and   best practice act as key drivers within a culture of continuous service improvement, value for money and safe practice.

EPm operates within a constantly changing environment and as such work priorities and targets may change. The organisation reserves the right to make reasonable changes to the job description and accountabilities in order to meet client needs 

Job Title: Design and Quality Manager

Salary: £ 32,000 plus £3,000 London weighting where applicable

Closing Date: Monday 2nd December midday

Reporting to: Head of Programme Development and Quality

Contract: Full time, permanent

Job Location: London / Midlands / North

The role is based from home with travel to the London office for work meetings about twice a month.

Interview date: Tuesday 10th December / Wednesday 11th December

Start date: Monday 17th February (tbc)

About the organisation

We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.

Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are almost twice as likely to attend top universities as statistically similar students, according to UCAS.

Safeguarding Statement

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation.

Why work at The Access Project

People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Delivery, Sales and Partnerships, Strategy, Finance and Operations to achieve our mission.

The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive. We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation.

We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they’re proud to tell people they work at The Access Project.

Our values

Empowerment

We support students and our people to develop the skills and knowledge to accomplish their goals.

Courage

We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.

Impact

We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.

Inclusion

We respect and value individuality and engage diverse voices to achieve our mission.

Ownership

We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”

About the role

This role is available at an important time for The Access Project as we expand our mission, deliver a new programme model, and move into new school contexts. This is an exciting opportunity for someone with the skills for programme design and improvement, a strong interest in research, and a deep passion for our mission to support students to place and succeed at selective universities.

The ideal candidate will be a strong leader who is comfortable working across teams to make change. You’ll be the lead and expert on The Access Project’s in-school university readiness work with responsibility for designing and quality assuring the provision, supporting the learning and development of our front-line staff to effectively deliver the programme content. This position is integral to ensuring The Access Project is delivering a high-quality programme that supports the needs of our students and drives the outcomes of the programme across all regions and schools. The postholder will bring their knowledge of the HE sector and the experiences of our students to decisions about the direction of our own programme. They will also support further development of our programme-level Diversity and Inclusion work, to ensure that the programme is tailored where feasible to the needs of all students.

Role responsibilities

Design & Development

• Project manage and deliver our programme design process, leading the implementation of an agile, in-year approach to effectively iterate The Access Project’s Accelerate (2-year) programme.
• Lead the development of our self-paced online learning provision, incorporating learning from delivery and best practice from the sector.
• Work with the Head of Programme Development and Quality to incorporate University Access Officer, Programme Leadership, school, and student feedback on how to best drive short-term and long-term outcomes across our programmes.
• Project manage the implementation of changes driven out of programme design. This includes the creation of or changes to delivery resources and training materials, as well as our university readiness framework and the Salesforce system that supports delivery.
• Ensure we continue to update our long-standing Gateway (4-year) programme as part of standalone programme design project.

Research to inform programme design and quality

• Remain critically engaged with the widening participation/social mobility sector, and able to synthesise key changes/challenges and ensure that they are applicable/actionable by the organisation.
• Ensure that any relevant Widening Participate sector developments and trends are fed into The Access Project’s way of working. For example, this might be changes to resources for the programme or working with colleagues to communicate with students (e.g. plans for A Level Results Day).
• Provide nuanced insight about the WP/HE sector, with a coherent view of the landscape and how it’s changing, to enable The Access Project to make informed choices about our programme.

Quality Assurance

• Be responsible for the implementation of the university readiness strand of the quality assurance strategy, to drive the quality of the activities The Access Project delivers to young people in schools.
• Lead on the quality assurance of self-paced learning content, collaborating with Online Delivery colleagues to identify best practice and develop a comprehensive approach.
• Participate in The Access Project’s quality assurance processes, including performing drop-ins on University Access Officers, and coordinating with other members of the team to perform drop-ins in an efficient and effective manner.
• Embed learning from The Access Project’s quality assurance process into our standard practice. This will include training and development for University Access Officers and updates to resources and guidance for what best practice looks like.
• Contribute research on wider pedagogical best practice into our quality assurance work to ensure the highest quality in our delivery of educational programmes.

Student Voice

• Maximise student voice within programme design through varied feedback mechanisms, including the organisation and facilitation of regular student focus groups.
• Lead the development and administration of The Access Project’s annual student survey, considering the needs of key stakeholders across the organisation.
• Lead and develop The Access Project’s overarching student voice strategy.
• Continue to drive improvements in TAP’s student voice work through research and engagement with sector leaders.

Any other duties as required by the Head of Programme Development or Director, Delivery

Person specification

Essential

• Confident leader and collaborator: ability to work positively and collaboratively across functions to drive continuous improvement.
• Strong communicator: demonstrable success at giving feedback and clearly communicating your perspective.
• Strong facilitation skills: an experienced and dynamic, meeting, training and workshop facilitator.
• Excellent time management and organisational skills: and a proactive and creative approach to problem solving.
• Experience of programme design and development: committed to and confident using data to make evidence-based decisions.
• Project management skills and experience, particularly in planning and monitoring.
• Deep knowledge of and passion for youth mentoring.
• Strong understanding of the UK education system and the challenges facing learners from widening participation backgrounds.
• Strong research skills in sector analysis.

Desirable

• Experience of using Salesforce (or another CRM system) as a case/student management system.
• Experience of designing engaging online learning or educational resources.
• Knowledge of Diversity & Inclusion issues related to education and motivation to adapt The Access Project’s programme to make it more inclusive.
• Experience of project/programme evaluation.
• Line management or supervisory experience.

Benefits:

25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.

PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.

Employee Assistance Programme, a 24-hour helpline for staff

Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.

Interest-free travelcard loans

Cyclescheme loans

3 paid Volunteering Days

Employer’s pensions contributions (3%)

CPD options

The Access Project welcomes requests for flexible working arrangements

Equal Opportunities Statement

The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We particularly welcome applications from people with lived experience in reference to our mission.

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.

Disclosure of a Criminal Record

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.

Present or most recent employment

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.

References

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.

Education, Qualifications and Training

Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.

Proof of qualification is required before the appointment is confirmed.

Prospectus is delighted to be supporting our client in their search for a Quality Assurance Officer, responsible for undertaking verifications and assessments as part of an efficient and robust assessment process. This is a full time, permanent role offered remotely, or based in Wigston (Leicester).

Reporting to the Quality and Standards Business Partner, the Quality Assurance Officer will assess, audit and quality assure training providers with national standards and best practice guidelines to ensure that they are meeting the organisation's exacting standards. The post-holder will under-take moderation of papers, audits and quality checks, providing constrictive feedback to training providers in the form of written reports, and on occasion, verbally.

To be successful, you will have knowledge and experience of assessment, training and auditing principles, with an excellent level of attention to detail. You will have either a Level 3 Award in Understanding Principles and Practices of Assessment, and/or Level 3 qualification in Education and Training. You will have pragmatic and solution focused problem-solving skills, able to find innovation solutions. You be an excellent communicator, able to build relationships and provide an excellent level customer service.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.  
 
In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.

This exciting new management role within our operations team is an excellent opportunity for the right candidate to use their experience within a supported housing environment and help us to continue providing services of the highest standards for the people who need them.

We are looking for someone who is passionate about making a difference, and dedicated to achieving excellence.  This role seeks a highly skilled and experienced manager with a background in supported housing to lead across the organisation in quality assurance and regulatory compliance.  We are looking for a strong and capable team player to work alongside our Operations Manager and group of Registered Managers across our residential care homes for older people and housing communities for women and young people.  As a line manager for our community leads, previous people management experience is essential.

Working to help Keychange deliver the best support to our service users, this will be a varied role, including ensuring that our services comply with regulatory requirements, overseeing the delivery of our quality assurance framework, empowering our registered managers to deliver the highest standards of care and support, and assisting our Director of Operations in the smooth daily running of all operations across our nine community sites.

As a Christian organisation, we would ask that all applicants are sympathetic to our faith basis and values.

This role would be hybrid, based out of our Central London office, with UK travel to our community sites essential.

For more information please see the full job description with key responsibilities around quality assurance, regulatory compliance, reporting, team leadership and organisational culture.  Please ensure that you outline how your experience fits our person specification in your cover letter. 

Interviews will be ongoing for candidates who can demonstrate the experience and attributes required, and we reserve the right to close the application process early.

Keychange is an equal opportunity employer and welcomes applications from candidates of all backgrounds.  We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

We are currently seeking a Quality and Insight Lead to join our team in Lincolnshire. The requirements of the role will include:

Developing and implementing a Quality Management Framework, which aligns to Lincolnshire County Council Framework. Onboarding the staff team across Lincolnshire with the Quality Framework providing training and support to the teams.

Supporting the development and implementation of Carers First Impact and Evaluation Framework and ISO 9001 to evidence the positive impact the team has on lives of carers.  Taking overall responsibility for monitoring, both strengths and learning across Lincolnshire.

To be successful we are looking for a self-motivated individual, who can work flexibly, whilst maintaining a good work/life balance with experience of using CRM systems e.g. Mosaic, BlueBox and Power Bi to manage workflow and record essential data and contacts.

You will require experience of developing and implementing quality systems and measures, collating, analysing and reporting data and be able to make recommendations for performance improvement. You will also require excellent written analytical, listening and verbal communication skills, experience of planning and delivering workshops.

With an ability to build positive and constructive working relationships with colleagues at all levels across the organisation, along with the ability to network, develop and sustain joint work between agencies, including establishing good working relationships.

Good geographical and working knowledge of support services available in Lincolnshire and be able to demonstrate understanding of and commitment to the goals and values of the charity. 

We offer the flexibility to work from home with some travel within Lincolnshire.

In return, you will benefit from working for a charity that delivers a service which makes a real difference to people’s lives. We offer training and

development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.

If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read our Candidate Pack.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you. 

Please note that if you have not been contacted within one week of submitting your completed online application, that your application has not been successful.

Carers First is an Equal Opportunities Employer

Positive     Collaborative      Ambitious

         

Job Title: Training and Quality Manager
Ref: TQM434
Contract: Permanent
Hours: Part Time, 30 hours a week (worked over 4 days)
Salary: £37,000 - £39,000 per annum. pro-rata
Location: Home based with travel to GenesisCare centres across England and the Penny Brohn UK National Centre in Bristol.

About Us

Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)

Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.

Penny Brohn UK have been working in partnership with GenesisCare UK, a private healthcare company, since 2013. We deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK. For over 40 years, Penny Brohn UK has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible.

The role

We are excited to be recruiting a Training and Quality manager, and we are seeking to appoint an experienced individual who can assist in the training of staff and quality processes of a team embedded in 14 different GenesisCare cancer treatment centres.

The individual we are looking for will:

• Assist with the recruitment, induction, and management of new Wellbeing Consultants and therapists
• Manage, support and lead five established Wellbeing Consultants  
• Lead Quality for the partnership between GenesisCare and Penny Brohn UK
• Deputise for Head of Services when necessary

In return for your hard work and dedication you will enjoy a wide variety of benefits including:

• 30 days holiday plus 8 bank holidays (pro rata)
• Enhanced sick pay after six month’s service
• Auto enrolment into the Penny Brohn UK pension scheme
• Free Life Assurance
• Family friendly policies with enhanced maternity and paternity leave after one year of service
• Specsavers Corporate eyecare test
• Cycle to work scheme

Timetable for appointment
Closing date: 9.00am on Monday 2 December
Interview date(s):
1st Interview via Teams, Thursday 5 December  
2nd Interview in person, Tuesday 10 December at the Penny Brohn UK National Centre, Pill, Bristol, BS20 0HH
Start date: ASAP, to be agreed upon appointment with successful candidate
Please note: The vacancy will remain open until a suitable candidate is found. To avoid disappointment, we suggest that applications are made as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

No agencies please.

Salary: £36,500 FTE (£21,900 pro rata)

Location: Working from home (UK) with occasional attendance at events or meetings across the UK including attending meetings in London.

Closing Date: 1 December 2024

Hours: Part-Time (21 hours per week. Requirement to work outside of regular office hours occasionally, as required, with time off in lieu. We are happy to talk flexible working)

Contract Type: Fixed Term (12 months)

Reports to: Director of Operations

The Organisation

The Chartered Institute of Fundraising is the membership organisation for professional fundraisers in the UK.

Our values underpin all areas of our work and guide us in all we do:

• Passionate: taking pride in what we do and driven by success.
• Professional: championing and achieving high standards governed by professional integrity.
• Enabling: helping others and empowered to take ownership, find solutions, make decisions and collaborate.
• Enterprising: open to new solutions and committed to delivering where we already excel.
• Respectful: honest and fair, treating everyone with consideration and respect.

The Benefits

• Annual leave starting at 25 days per year, plus 9 Bank Holidays. We also close between Christmas and New Year which is additional time off
• Up to 7.5% employer contributions to our stakeholder pension scheme (after probation ends)
• Enhanced sick pay from day one
• Great work/life balance through flexible and remote-first working
• Support for your health and well-being with an Employee Assistance Programme
• Two days of paid leave annually to volunteer for a registered charity

About the role

The CIOF offers a diverse range of short courses, conferences, webinars, and leadership programmes for fundraisers at all stages of their careers, and we will continue to expand our offer in line with sector needs over time.

Extensive research and input from academics and practitioners has ensured that our suite of professional qualifications are well respected across the sector. We offer the highest quality of teaching from experts in the field and have over 1,800 graduates.

The Qualifications Manager plays a crucial role in ensuring that our qualifications will give fundraisers professional recognition, increased insight, and improved job prospects.

Job Purpose

• Supporting the Director of Operations and working alongside the Professional Development Manager, you will have responsibility for the management of all the Chartered Institute’s existing qualifications.
• You will be responsible for the academic integrity of qualification-related learning products, including responsibility for the assessment and external verification processes.
• You will also be responsible for project managing the rewrite of our Level 4 Certificate and Level 5 Diploma qualifications through a team of experienced tutors.
• You will scope the opportunity to deliver a Level 3 and Level 6 qualification for future release, offering modular options for students.
• In addition, you will contribute to our journey to achieving awarding status from Ofqual and work with the Executive Director of Change on the final stage of our chartered status, achieving the power to award Individual chartered status for fundraisers.

Key Accountabilities

• Provide support to potential, current, and future students including advising on suitable courses and qualifications, assessment, and options for their career path.
• Maintain excellent relationships with the Chief Examiner, External Examiner, and qualification tutors in relation to assignments or examinations.
• Attend the annual Exam Board (and qualification faculty training days) supporting the administration as appropriate.
• Be the key point of contact with external partners for the delivery of apprenticeships including Registered Training Providers, the Education and Skills Funding Agency (ESFA), Ofqual, and the Institute for Apprenticeships.
• Lead on the co-ordination of other continuing professional development activities ensuring alignment with Individual Membership grades.
• Coordinate the assessment and examination processes for all CIOF qualifications.
• Management of all qualification procedures including scheduling, moderation, internal verification, submissions, record keeping, tutor allocation, resubmissions, extensions, appeals, and withdrawals.
• Work with the Professional Development Manager to review the content of our qualifications, online learning, and short courses, ensuring that course materials and all documentation are updated as appropriate.
• In collaboration with the Membership Services Manager and Professional Development Manager, actively seek ways to improve, develop and maintain processes to ensure smooth and efficient procedures relating to professional development activities including but not exclusively to Short Courses, Qualifications, and other learning programmes, e.g. Future Leaders Programme.
• Provide day-to-day support and advice to students and the faculty.
• Provide consistent and effective communications regarding professional development products to key stakeholders.
• Development, management, and monitoring of the Professional Development budget.
• Support the working relationship with the CIOF Learning and Development Committee, and the European Fundraising Association.
• Cross-departmental interaction to ensure qualifications are promoted effectively across multiple channels, ensuring the Membership Services Hub are fully engaged with our products, including cross-promoting our CPD policy and the competence framework to members.
• Liaising with third-party technology suppliers to troubleshoot issues where necessary.
• Co-ordinate effective evaluation, monitoring, and reporting of all courses across the academy; including but not exclusively, to CIOF Qualifications.
• Work with the wider team to ensure approved tutors, trainers, and regional trainers are delivering content of the highest quality.
• Utilise feedback across all CIOF learning products and services to support continuous quality improvements.
• Ensure accurate input of relevant data (notes, actions, agreed plans with members and customers) into the CRM.
• Any other tasks as requested by the Director of Operations

Person Specification

Experience & Skills

• Experience in developing and managing qualifications in an education establishment.
• Experience in working with subject matter experts to maintain and develop learning content.
• Experience in faculty/speaker acquisition and dealing with senior-level people.
• Experience in topic development, research, and copywriting.
• Experience in designing competency frameworks and aligning them with professional development activities.
• Experience working in a customer-facing environment.
• Experience or demonstrable knowledge of the charity sector and/or fundraising, and/or professional associations.
• Experience in using communication systems (email, phone etc.).
• Experience in managing budgets and tracking income and expenditure.
• Experience in using MS Office applications and making the most of our CRM, including analysing reports to drive understanding of learner experience.
• Experience in using Learning Management Systems.
• A confident self-starter with strong organisational and planning skills.
• Strong communication and people skills.
• Effective written skills.

Attributes

• Flexibility and a desire to work in a cooperative, collaborative way with other individuals and teams within the organisation.
• Eye for detail and accuracy.
• Ability to prioritise workload, meet deadlines, and work on own initiative.
• Able to work under pressure with the ability to find solutions.
• Diplomatic, energetic and unflappable.
• Excellent customer service skills on the phone, in person, and writing.
• An understanding of and commitment to the values of the voluntary sector.
• Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to work.

Reflecting Our Values

Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, and seeking feedback and views from you.

Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities and ensure it has their interests and values at heart.

Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.

Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.

Proud and ambitious of you, your work, and the difference you make.

If you would like to discuss access requirements or have any questions about the role, please contact us directly.

The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian, and Minority Ethnic communities.

RQF ASSESSOR and IQA
£32,318- £34,069 PER ANNUM
FULL-TIME, 37.5 HOURS, PERMANENT
MUCH HADHAM, HERTFORDSHIRE

About the role

Our client is looking for an experienced assessor and internal quality assurance professional to join their friendly Learning & Development Team. This is a dual role, working across two departments; you will have responsibility for the Internal Quality Assurance (IQA) process for their School and College assessors, and you’ll be assessing and quality assuring their internal care staff qualifications, driving forward the quality, performance and improvements across the teaching and learning provisions.

This role will be busy and varied and you will be;

assessing and quality assuring mandatory qualifications under Ofsted, CQC and City & Guilds
delivering teaching and learning workshops
preparing and maintaining qualification paperwork
supporting the Lead Assessor to ensure qualifications are achieved within the set time frame
advising on completion of qualifications for reports all whilst ensuring targets and deadlines are met

About you

This is an incredibly rewarding role supporting their staff to reach key milestones in their personal and professional development, so it’s important that you are a real motivator who is able to prioritise a busy work load and remain calm under pressure. The successful candidate will have experience in learning and development, care or the education sector and will hold a qualification in Internal Quality Assurance and Assessing. They should also hold a RQF Level 3 in Residential Child Care (or equivalent) and be willing to work towards their Level 5.

Please note, the post holder may need to work flexibly in order to meet with their night and weekend teams. Prior notice will be given when this is required.

To support the development of their workforce, they welcome applications from those who do not meet all the essential qualification criteria but reserve the right to offer a salary below the published grade until such time as the qualification is completed.

Why work for our client

Based across 60 acres of beautiful countryside, our client is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions, the severity of which impacts upon their health, social, behaviour, learning and emotional development.

Over the past 120 years, our client has grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24-hour health provision provided by specialist nurses and therapists.

In addition to excellent staff training, their employees are also rewarded with various other benefits offered as part of your employment:

- 25 days’ annual leave per annum + Bank holidays
- Eligible for Blue Light card – discounts on big brands!
- Discounted gym membership
- Flexi-Time – they have a flexi scheme in operation enabling you to fit your start and finish times around your individual needs, as well as using accrued hours to take additional leave.
- Life insurance
- Free on-site parking
- Recommend a friend payment up to £500!*
- Confidential employee assistance programme
- Fully paid for DBS
- Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)
- Terms and conditions apply

How to apply

Please complete an application form and upload an up to date CV on their website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note they are not on a public transport route. The salary range advertised is based on full-time equivalent and appointment on the scale is dependent on the role, qualifications and experience.

Applications will be reviewed and interviews scheduled on a rolling basis; therefore, they recommend that you apply sooner rather than later. They reserve the right to close an advert if they receive sufficient applications ahead of the deadline. If you require reasonable adjustments at application or interview stage, please do let us know as soon as possible.

Equality, Diversity & Inclusion

Our client embraces diversity and aspire to create a diverse and inclusive working culture. They are proud to be recognised as an Investor in People and to hold Disability Confident status. They are an equal opportunities employer welcoming all applications from across the community.

Safeguarding

Our client is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of their positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Their vacancies are exempt from the Rehabilitation of Offenders Act 1974.

REF-218 036

We are seeking a Senior Quality Practitioner – Health & Wellbeing Lead, a newly developed role which will significantly contribute to quality assurance across the organisation. You will be part of an established Quality team and will contribute to our audit and social care governance processes.

 

The role will lead on quality improvement assignments and development of processes across our organisation, particularly those services who are registered with CQC and provide support to service users who have complex health needs. Creative Support currently has over 700 services, including Learning Disability, Mental Health, Care Homes, etc. The role will be well supported within the highly experienced and established quality team who have been together in its current work for over 10 years.

Duties include carrying out quality audits and inspections and contributing to quality improvement and turnaround programmes. The post holder will also be part of a team which responds to specific work requests which may include assisting services with quality improvement work. 

In working alongside the quality team, managers and external health professionals, the role supports the organisation to ensure that care and support is well planned, delivered to high standards and evidenced effectively.

The Senior Quality Practitioner will assist with quality audits and inspections and contributing to quality improvement and turnaround programmes. The post holder will also be part of a team which responds to specific work requests which may include assisting services with quality improvement work.  The post holder may be required to contribute to Social Care Governance processes through attendance at meeting, preparing and presenting reports and reviewing information received at Head Office (such as safeguarding, incidents etc).

This is a full time (37.5hrs per week) role based in our Stockport town centre Head Office, a 5 minute walk from the local train station.

Vacancy Reference Number: 80929

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme

 

Safer London is passionate about its work with the most vulnerable and at risk young Londoners and we are looking for someone who understands the importance of working in true partnership with the organisation to support our employees to deliver Safer London’s objectives.

If you are a committed and resilient HR professional, a member of the CIPD and believe you have what it takes to help us to improve the lives of young Londoners and their families by providing high quality support to our staff please apply.

What the role involves: leading on the development of our People and Leadership strategies: monitoring and supporting compliance with HR policies; talent acquisition and retention; supporting employee well-being; developing our equity, diversity and inclusion processes; leading on organisational change and development.

In exchange we offer: a range of benefits including agile working, flexible working, a contributory pension scheme, interest-free Season Ticket Loans, a Cycle to Work Scheme, access to a Mental Health Helpline, Death in Service Benefit, an initial Annual Leave allowance of 28 days holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro-rata entitlement.

Job Title: Children, Young People and Family Activity Officer

Reports to: Children, Young People and Family Activity

Programme Manager

Part-time: 2 positions available at 14.8 hours each (0.4 FTE)

 

Location: Hybrid – London and working from home

Salary: £10,658.96 per annum, actual (FTE 26,647.40)

 

Are you interested in working for an organisation making a real difference to the lives of young blind and partially sighted people?

Here at the Royal Society for Blind Children we believe that every blind and partially sighted young person should have the chance to live life without limits. Our values of Trust, Energy, Ambition, and Motivation underpin everything we do, and by giving young people the essential skills to take control of their life, they can unleash their true potential.

We are seeking 2 part-time Children, young people & family activity officers that can provide engaging, fun and valuable activities that bring children, young people and their families together both in person and online.

No two days look the same in the Activity Programme Team. You might be running an online peer support session one afternoon, taking children and young people out bowling in the school holidays, running a Family Fun Day at our Life Without Limits Centre or taking part in our residential visits twice a year. You’ll also be conducting meetings with colleagues to plan for activities, and ensuring our database is up to date is essential.

The most important asset you can bring to this role is a “can do” attitude and enthusiasm, alongside a strong team work ethic. A commitment to quality is vital as RSBC strive to provide high quality activities for our beneficiaries.

Experience in working with children, young people and/or families would be an advantage, as well as an understanding of supporting children with disabilities.

The key responsibilities within this role are:

· Design, plan and deliver a wide range of high-quality activities for vision impaired children and young people and their families

· Support vision impaired young people with goal setting and achieving their desired outcomes.

· Support the recruitment of vision impaired children, young people and families to activities so they can benefit from RSBC services.

· Link with existing and potential external referral sources to promote RSBC activities and services and encourage children, young people and families to engage.

· Organise inclusive activities led by children, young people and family’s wishes and needs, that ensure building independent skills, confidence and well-being and encourage them to connect with others.

Flexibility is vital for these part time roles with some evening working, and weekends to fit with the needs of children, young people and their families.

In return we offer a competitive range of benefits including a generous annual leave allowance of 28 days (rising to 29 days after 3 years’ service) + bank holidays, Employee Assistance Programme, Perkbox, flexible working opportunities, 3% contribution towards pension, and season ticket loan. We are a welcoming, diverse and inclusive workforce and are a Disability Confident Employer. We also hold the Investors in People Silver Award.

For further details on the role, please refer to the Job Description and Person Specification.

Please apply by emailing your CV and a supporting statement which details how you meet the requirements of the role and person spec

Closing date: on Monday 9th December 9am

Interview: week beginning 16th December 2024

To apply you will need to have the right to work in the UK

 

The Society is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Therefore, all posts are subject to an Enhanced Disclosure check from the Disclosure and Barring Service and 2 satisfactory professional references. Registered Charity No.307892

At FrameWorks UK, we believe that when we change the story, we can change the world. Our framing research shows how people think about different social issues, and we use this knowledge to develop and test the best ways to communicate these issues to create social progress.

As our new Research Assistant, you’ll:

●    Plan and conduct qualitative research. 

●Oversee research processes, manage timelines, and coordinate with research teams in the UK and US.

●Share research findings with campaigners and organisations, driving real-world impact.

This is a new role for a proactive, organised individual with a minimum of two years of postgraduate or professional research experience. If you’re passionate about creating social change through research, we’d love to hear from you.

●Salary: £36,000 p.a plus benefits.

●Location: Hybrid, with 2 days per week in our central London office.

●Hours: Full-time requests for part-time will be considered.

For the full job description, and to apply, please go to our website.

Deadline: 8th December 

Conservation Centre of Excellence Lead 

Salary: Up to £32,000 pro rata (up to £19,200 0.6 FTE)  

Location: Homed based with occasional travel to Newark Office/Uk

 Part time: 0.6, 21 hours/3 days per week  

Temporary contract: 21 months from start date 

Closing date for applications: 11th December 2024  

First interview: 20th December 2024  

Second interview: 9th January 2025

About Us 

The Wildlife Trusts are a federated movement of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts (RSWT). Together we have over 900,000 members, 32,500 volunteers and 3,400 staff across the UK. We are at an exciting moment in our 110-year history, with the implementation of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive. 

Wildlife Trusts have restored and care for some of the most special places for wildlife in the UK. Collectively we manage more than 2,600 nature reserves, operate 123 visitor and education centres and own 29 working farms. We are in the top ten largest landholders in the UK. We undertake research, we stand up for wildlife and wild places under threat, and we help people access nature. 

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work. 

RSWT are seeking an innovative and strategic lead to head key elements of their ‘Evidence Emergency’ project. This initiative aims to enhance our approach to using evidence in conservation, improving data-driven decisionmaking through the establishment of a Centre of Excellence for Evidence-based Conservation. The role involves co-ordinating and scaling innovation efforts, managing digital and data projects, embedding a skills bank and competency framework across the federation, fostering internal communication and knowledge sharing, and developing long-term sustainability strategies. The ideal candidate will have a excellent background in project management, digital technologies, and data analytics within conservation, as well as great communication and collaboration skills. Throughout the project you will liaise with the Project Lead at Sheffield & Rotherham Wildlife Trust, Self-assessment Tool/Competencies Lead at Gloucestershire Wildlife Trust and the Project Delivery Support Officer at Surrey Wildlife Trust. 

About the Evidence Emergency project: 

The Evidence Emergency project is a critical initiative within the Wildlife Trusts federation aimed at addressing the urgent need for robust, data-driven decision-making in conservation efforts. This project, run in partnership across several trusts, recognises the growing importance of digital technologies and data analytics in understanding and protecting wildlife and habitats across the UK. 

The project’s main goals include enhancing the collection, analysis, and sharing of ecological data across the Wildlife Trusts network, as well as developing innovative digital solutions to support conservation work. It seeks to build capacity for data-driven decision-making while fostering a culture of innovation and knowledge sharing across the federation. A key component of the project is the establishment of a Centre of Excellence for Evidencebased Conservation, which will drive long-term improvements in how evidence is used in conservation efforts. 

The Centre of Excellence for the Wildlife Trusts is expected to be a central hub that enhances digital capabilities and supports evidence-based conservation practices across the Trusts. It will bring together resources, foster innovation and scaling of ideas generated across the federation, and improve digital skills through specialised training, tools, and consulting services. The Centre of Excellence will serve as a collaborative hub, promoting best practices, facilitating knowledge sharing, delivering projects and developing strategic partnerships to drive impactful conservation efforts. 

About You 

We are looking for an innovative thinker with excellent communication skills and extensive experience in project management, particularly in the context of digital and data innovation. Your passion drives you to foster collaboration across diverse teams, ensuring that all voices are heard and valued. 

You thrive in dynamic environments and have a proven track record of establishing and scaling innovation initiatives. Your strategic mindset allows you to see the big picture whilst collaborating with others to deliver on this vision. You excel in working with various stakeholders, from team members to external consultants, and can clearly communicate complex ideas. Your experience with digital technologies and data analytics in conservation or related fields is crucial to driving the success of this role. 

Your role will focus on coordinating at the federation level, creating and managing a Centre of Excellence, and embedding a skills and competency framework into this new structure. This will involve setting up governance structures, developing resources, scaling pilots into live services and continuously improving offerings based on feedback. Additionally, you will be responsible for developing and implementing long-term sustainability strategies for innovation initiatives. 

The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. 

The Royal Society of Wildlife Trusts takes our safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. RSWT is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. 

Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools.

RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.