Property jobs

Summary

An exciting opportunity has come up to join the Church of England Pensions Board as a Complex Case and Voids Manager. This is a full time hybrid role where you will deliver a customer focused and effective property and asset management service that meets the diverse needs of our residents across the rental portfolio.

You will work collaboratively with business partners and other professionals including maintenance partners, to ensure value for money and quality accommodation that meets decent homes standards, managing works within an annual budget of around £1.5m to £2m.

The Church of England Pensions Board is a statutory charitable body, which looks after the welfare of those who retire from the stipendiary ministry of the Church of England, and their widow/er(s) and dependants by the provision of pensions grants and retirement accommodation.

The Board's large Housing Department administers the provision of retirement housing for eligible clergy and their spouses in the form of mortgage loans, rented property, shared ownership, and supported Housing.

The Church of England Pensions Board makes sure that those who have served or worked for the Church of England have a secure retirement. It currently runs 3 separate pension schemes with over 30,000 members for over 250 employers.

We also provide and maintain housing a range of housing options for retired clergy and eligible family members on both a rented and a shared ownership basis. Housing is primarily provided through;

• rented properties located around England and Wales
• supported living homes located in 7 schemes around England
• shared ownership homes

Our core objective is to provide quality retirement housing while demonstrating good value for money.

The post holder will be required to work within both the Property Services Team and Acquisitions and Disposals Team. This includes:

• Delivery of major works to our homes. The post holder will need to determine what works are required and seek to appoint a suitable contractor (and if required consultant) to undertake the works.
• For complex or multi-part building defects or disrepair matters the post holder will be required to liaise with the current resident to understand the matters, visit the resident in their home to investigate the matters and to understand more fully the needs of the resident.
• The post holder will support the management of refurbishment of our empty properties through our third party maintenance provider to ensure they meet our lettable standards on time and within agreed budget as set down in the relevant policies and processes agreed.
• Working in conjunction with residents, other staff members, surveyors and contractors as required to investigate and resolve complex repair or major works related queries or complaints within occupied homes.

To be successful in this role, you will need:

• Knowledge and experience of managing work within occupied housing (essential)
• Strong technical knowledge of construction and maintenance works within a housing setting and the ability to make informed decisions based upon specialist information provided by others
• Good understanding of building defects and remedies
• Experience of delivering a customer focused service
• Good technical understanding of property construction and maintenance primarily within a residential content
• Good communication skills

Key requirements:

• An appropriate construction-related qualification (e.g. HND in construction, or degree) or relevant construction-related experience
• Valid UK driving license
• This role will require a basic DBS check
• Please note this is a remote role therefore working from home is essential.

The post holder will be required to inspect homes/small estates primarily within the region to which they are assigned, but on occasion carry out similar duties in other regions (for example holiday cover or to balance workload). As such the post holder is required to be based in (or in close proximity to) their allocated region. Regions are made from joining Dioceses together. The North region currently consists of the following Diocese; Liverpool, Manchester, Sheffield, Blackburn, Leeds, Durham, Carlisle and Newcastle. As the portfolio changes though property sales/purchases it may on occasion be necessary to redefine the Region boundaries.

The role will require significant travel (via public transport/car as applicable) and as such has an essential car user allowance of £3,600 attached to the post. This is paid in monthly instalments of £300 per month.

• A salary of £46,577 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

With a proven track record of identifying and securing funding in this challenging economic environment, the CEO should have sound financial and commercial acumen. We are looking for a forward-thinking and energetic individual with good interpersonal skills and the ability to raise the profile and presence of Doorway.

You will be an exceptional and inspiring leader, able to galvanise high performing teams of staff and volunteers and develop strong and lasting relationships with a broad range of stakeholders.

The CEO must bring experience in successfully balancing the strategic and operational leadership responsibilities within an organisation of our nature, bringing with them a positive ‘can do’ attitude and the ability to think creatively.

Our ideal candidate will have a good knowledge of housing and homelessness, local authorities and the charity sector and/ or have senior experience in an organisation of similar scale and complexity.

St. Edmund and St. Joseph, Southampton City Centre Parish are seeking a Property Manager.

To oversee the parish property and buildings for the two sites St Edmunds and St Joseph’s Southampton which comprise of listed churches, halls, offices and residential properties.

Proactive property management, working with instruction of the Diocesan Estate team to comply with diocesan policies.

Be accountable and submit reports to the Diocesan Estate Team as required.

This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

The Catholic Diocese of Portsmouth is a registered charity. Employees working in parishes are formally employed by the Diocese of Portsmouth and must comply with all diocesan policies and procedures, as well as those related to local arrangements specifically authorised by the Parish Priest.

Property Manager - Job Description

Main Duties

Repairs and Maintenance

• Manage the repair and maintenance of the parish site to ensure they are safe, clean, and welcoming.
• Undertake regular property and site inspections and manage actions.
• Responsible management of religious and listed buildings.
• Contractor management – Coordinate works to deliver value, meet quality and safety standards.
• Arrange periodic building inspections, liaise with estates on associated work.
• Submit reports to the Diocesan Estate Team as required.

Health & Safety

• Management of Statutory Inspection – arrange, manage and monitor.
• Use WorkNest H&S management system to manage compliance and risk issues.
• Work with H&S Competent Person and Estates Team, adhering to health and safety legislation.

Residential Lettings and Hall Hire

• Proactively manage income generating residential properties and parish halls.
• Work in partnership with managing agents so that rental properties are safe and achieve competitive rent.
• Periodically meet with managing agents to ensure that the best service is being provided.
• Maintain good relationships with tenants who use our halls and office space.
• Manage parish hall hire queries and coordinate the compliant use of facilities.

Governance and Compliance

• Ensure parish compliance with all diocesan policies.
• Maintain a parish asset register, inventory and annually review insurance cover. .
• Assist the Parish Priest in preparing reports and documentation for diocesan audits and reviews.
• Implement and oversee GDPR policies related to parish data collection and usage.

Volunteer Coordination

• Support and guide parish volunteers involved in facilities, or health and safety activities.
• Organise and oversee rotas for volunteers assisting with maintenance tasks.

Professionalism and Values

• Uphold and promote the ethos and values of the Catholic Church.
• Work collaboratively with the Parish Team to ensure the Parish Priest is effectively supported.

Key Internal and External Relationships

• Parish Priest, clergy and Pastoral Area colleagues
• Diocesan Teams - Finance, HR, Estates, Safeguarding, Communications, and Governance
• External suppliers and contractors

Property Manager – Person Specification

Competence, Expertise and Knowledge:

Essential

• Strong organisational and problem-solving skills, with the ability to manage multiple priorities.
• Solid experience of property management
• High level of proficiency in IT, including Microsoft Office and financial software.
• Knowledge of property management, including maintenance and health and safety compliance.
• Excellent communication and interpersonal skills, with the ability to engage with people at all levels.
• Valid driving licence and access to a vehicle.

Desirable

• Professional property or Health & Safety qualification
• Knowledge of the values and teachings of the Catholic Church.
• Experience working in a parish, charity, or non-profit organisation.
• Knowledge of safeguarding and data protection practices.

Salary, Benefits & Location

Salary: £30,000 - £32,000 Depending on experience and skills

Hours: Full Time, 37.5 hours per week

Contract: Fixed-Term 1 Year

Location: Based at St. Edmund Church Parish Office, The Avenue, Southampton, SO17 1XJ

Benefits:

25 days holiday plus bank holidays

Life Assurance and Employee Wellbeing

Contributory pension scheme with Scottish Widows

How to Apply

Please send a comprehensive and up to date Curriculum Vitae along with a covering letter setting out your suitability for the role and motivation in applying.

The Diocese of Portsmouth is an equal opportunity employer and welcomes applications from all who support the ethos and values of the Catholic Church.

We encourage an early application as we may close this advertisement at our discretion before the date stated, if a high number of applicants apply.

The closing date for applications is Saturday 17th May 2025, at 6pm.

Interview Information

You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.

Appointment

Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

The Diocese of Chester is seeking to recruit a Property Officer to assist and support the Property Manager in providing efficient and effective management of the Diocese's property portfolio.

The successful candidate will be an excellent administrator, with working knowledge of spreadsheets. They will be able to deal with people sensitively and tactfully. Sympathy with the ethos of the church of England is essential.

The role will be based in Church House at Daresbury Park, Warrington, with some hybrid working available

The job description, person specification and application form can be downloaded from the Diocesan website - Please see website address in the attached documents or via the apply/redirect to recruiter button.

Closing date: Tuesday 6th May 2025

Interviews: Friday 23rd May 2025

The North West England Methodist District (NWED) is seeking to appoint a District Property Secretary. The role is home-based, with travel throughout the District. They will be the first point of contact on all matters relating to property and will work in collaboration with the churches and circuits within the District, providing oversight of the properties owned by the District. The post holder will give support and assistance to a range of stakeholders on property-related matters, in the context of Methodist Church governance.

In this role you will be responsible for managing the Trust's Unit Base Operation and will take ownership of the marketing and letting of spaces both in the buildings/structures and other suitable outdoor locations across the Trust’s 23 acres of land in North Kensington.

We are seeking a highly motivated and experienced Lettings Officer who will be committed to generating income for the Trust.  You will be a strategic, commercial and customer focused person with the ability to provide a friendly and efficient service to tenants, staff and other stakeholders, with an aptitude for working in a complex and fast changing environment.

If you are looking for a new challenge this role is for you!

Key responsibilities of the role include:

Unit Base Management:

Responsibility for driving improvements, developing, managing and implementing the Trust’s Unit Base operations, including:

• A promotional plan for the Trust’s offer is visible in the market place and to grow the service over time.
• A strong booking system supplying the right data for the Trust to manage the operation in a timely manner.
• Appropriate meeting and greeting, services, facilities and security provision are in place.
• Ensure all relevant information for smooth set up, use and strike, is available and passed to users of the service, including emergency or out of hours, contact information.
• Ensure a feedback mechanism is in place for users.
• Ensure a monitoring mechanism is in place for reporting upwards within the Trust.
• Ensure a risk assessment for the service is in place and kept regularly updated.

Commercial Lettings:

• Develop a marketing and lettings strategy in line with the Trust’s Asset Management Strategy.
• Proactively market all our spaces.
• Identify potential advertising locations on the estate and actively market and let such spaces, to generate new income.
• Liaise with stakeholders and tenants to support businesses and the local economy.
• Manage internal and external relationships, positively and pro-actively.
• Provide local economy support through engagement with our other tenants, community and external partners/providers.
• Establish and maintain systems for the selection of tenants and monitoring and evaluation.
• Undertake the review and selection of suitable tenants and the negotiation of terms.
• Review and approve lease/licence and other similar legal documentation.

Knowledge and Experience:

• Demonstrable experience in dealing with Landlord & Tenant matters, in a similar or equivalent role across complex property portfolios, in particular the retail sector.
• Involvement in commercial property transactions and tenancies in a commercial or community environment.
• Have good time management, organisational, communication and administrative skills with the ability to work under pressure.
• Understanding of the local area and its social, cultural and political heritage would be highly desirable
• Experience in using property management software (or similar)
• Proficient at managing databases and programmes.

Personal Skills:

• A personable and collaborative approach, with proven experience of developing and maintaining positive relationships with a range of stakeholders, including tenants, community groups, Local Government and Board members.
• Good communication and negotiation skills, orally and in writing.
• Good people management and conflict resolution skills.
• Ability to work on own initiative with minimum supervision
• The ability to be flexible and adaptable in response to changing priorities.

Qualifications:

• Commercial Property Management qualification ideal or related qualification/experience.

The post holder will be expected to have a flexible approach to working hours.  Owing to the demands of the role or events on the estate, the position may include working some evenings and weekends.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is  Sunday 27 April 2025 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

Civic Centre, St Peter's Street, St Albans, Hertfordshire, AL1 3JE
£63,256 - £68,244 inclusive annual salary plus essential car user allowance up to 19.7 percent employer pension contribution.
Permanent full-time (37 hours per week)
Flexible working options (including hybrid)
30.5 days basic annual leave (increasing with service) bank holidays.
Built Environment

About the role

Our client is seeking a dynamic and experienced Strategic Property and Asset Manager to lead the Council's property function. This role encompasses strategic planning, development, and management of the Council's non-housing property portfolios (operational, leisure & heritage, community and commercial assets). This will include ensuring the optimal use and management of the Council's estate, maximising financial and social returns while aligning with corporate and political priorities.

There will be a particular focus on the Council's strategic asset management plan and the role also has oversight of the Council’s commercial landlord function. The role is key to the effective delivery of professional advisory, valuation, and transactional services across the Council’s portfolios.

This is an exciting senior role which belongs to the job family of ‘Service Manager’ as such the role holder will be a member of the Council’s Wider Leadership Team (WLT).

About you

It is essential that you are a member of the Royal Institution of Chartered Surveyors. They expect that you will bring a proven record of accomplishment from within the property sector. The ideal candidate will have extensive experience of operating as a service manager in a complex organisation, with a strong understanding of property and asset management principles, ideally in a local government setting. Knowledge and understanding of property valuations is essential.

You will possess excellent people skills allied with the proven ability to listen, explain, negotiate and influence. You will be an enthusiastic, skilled subject matter expert with excellent presentation and report writing skills.

You’ll need analytical and communication skills, political acumen, and the confidence to engage with stakeholders at all levels. The ability to effectively operate in a political environment with substantial practical and procedural knowledge of public sector practice is key.

The Council’s property function is small team with a large remit, the post holder must therefore be willing and able to get stuck in and deliver their own broad case load of transactions. At the same time, as the most senior surveyor at the Council, the post holder must be comfortable operating at a strategic level, setting the direction for the wider team as well as being an experienced and competent manager of other managers.

A forward-thinker with a strong customer focus, you’ll drive forward digital improvements while fostering innovation and performance improvement. Above all, you’ll embody the Council’s values and behaviours and deliver the best outcomes for our residents.

You will be required to attend evening meetings and evening and weekend working as needed from time to time. There is a requirement for you to also be available as part of the Council’s emergency planning arrangements, which requires you to be a first aider and fire warden, and you must have the ability to travel around the Borough.

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and award winning market and thriving villages. Their centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.

In addition to working within a great team and a competitive salary you will have access to:

• 30.5 days basic annual leave (increasing with service) bank holidays.
• Please note: annual leave will be pro-rated for anyone who does not have a standard full- time pattern of 37 hours over 5 days, e.g. part-timers.
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform

This post is subject to a Basic Disclosure Check.

To apply

Please select the apply button on the vacancy and follow the steps below:

Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification.

A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria they use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.

The application process is likely to involve a technical assessment between the shortlisting and interview stages, candidates rejected following the technical assessment will not be taken forward for interview.

Closing date for applications: Sunday 4th May 2025
Interviews are scheduled for w/c: Monday 19th May 2025

NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible.

You may also have experience in the following: Property Manager, Property Management, Project Management, Property Services, Manager, Housing, Housing Management, Strategic Management , Asset Management, Chartered Surveyor, RICS, Property Valuer, etc.

REF-221117

Civitas Recruitment are delighted to be working with a large and growing property development/management company based in London. The organisation also has a developing philanthropic arm which looks to invest in social and charitable activities. Due to growth, an exciting opportunity exists for a Compliance Officer to join the team. As Compliance Officer, you will assist the Head of Risk, Compliance and Data Protection to ensure that the company complies with its regulatory and legal requirements while managing and optimising administrative operations. This is a full-time, permanent role, office based in Gants Hill, Ilford.

Who are we looking for?

Ideal candidates will have working & technical knowledge of GDPR UK 2018 regulations as well as working and technical knowledge of KYB/KYC processes. You will have proven experience as a Risk and Compliance Officer in the property management sector or relevant experience within other industries (finance/banking/energy etc). A strong understanding of legal compliance, risk management and corporate governance is essential for this role as well as experience of data analysis and MI reporting. Strong written and verbal communication skills are also essential for the role.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

Team: Estates and Construction

Location: Remote with regular travel

Work pattern: 35 hours per week, Mon-Fri

Salary: Up to £60,323.56 per annum, plus a car allowance of £3,600 per annum, plus mileage

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Principal Surveyor:

- line manage a team of three Regional Surveyors, providing comprehensive guidance in estate and retail matters

- responsible for a portfolio of properties, including Cats Protection centres, retail premises, residential and miscellaneous legacy properties

- monitor and report on estate condition status and maintain compliance across an assigned geographical portfolio, supporting the Head of Estates and Construction in the delivery of estate management services across the organisation

- create and maintain performance and process documentation and reporting systems across the Cats Protection Estate, including reporting on SLA’s and KPI’s, ensuring consistent information across all regions

- respond to requests from the property helpdesk, including reactive and planned maintenance

- liaise with property sector agents and professionals as needed

About the Estates and Construction team:

- We ensure that Cats Protection is able to sustain its cat welfare operations and retail activities by providing Estate Management and Construction services delivering acquisition, repair, maintenance, re-development and disposal services for an estate portfolio of circa 196 properties including 34 Cat Centres, 79 Shops and other Cats Protection premises across the UK. Together with the Safety, Health and Environment Team and Facilities we ensure regulatory/legal compliance of properties.

- The Estates and Construction Team consists of approximately 17 personnel, including three Regional Surveyors

What we’re looking for in our Principal Surveyor:

- an experienced Surveyor (level 6 or higher) with significant post-qualification experience surveying in a property management or facilities management environment

- member of professional institution such as RICS, RIBA, CIBSE, CIOB

- experience managing a team of employees

- performance orientated, with an organized and methodical approach

- knowledge of retail acquisitions, disposals and leases

- multi-site property management experience

- experience managing minor project work including small building projects (up to £500k)

- understanding of estates compliance

- Competent with all Microsoft Office programmes

- a full, valid, UK driving licence

What we can offer you:

- range of health benefits

- 25 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more, which you can learn about

Application closing date: 29th April 2025

Virtual interview date: 13th May 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form

2. video screening

3. virtual interview

4. in-person meeting (possible)

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Development Manager

Are you a passionate and skilled land and property professional with a heart for serving older Christians? We are seeking a Development Manager to play a key role in expanding and strengthening our mission to provide compassionate, faith-based care. This is a unique opportunity to make a tangible difference in the lives of our residents while working alongside a dedicated and motivated team.

We are looking for a Development Manager who will be instrumental in driving our vision forward, identifying new land and acquisition opportunities, and ensuring the highest standards of development and innovation.

As a Development Manager, you will be responsible for leading on strategic development projects, forging key partnerships, and ensuring our growth and renewal programme moves forward in alignment with our mission.

If you are a dynamic and experienced land and property professional with a strong background in acquisitions, planning, project management, and a heart for Christian service, we invite you to apply now.

Responsibilities:

• Lead and manage strategic development projects from inception to completion.
• Identify and develop new opportunities for growth and expansion.
• Work collaboratively with key stakeholders .
• Manage budgets effectively and ensure financial sustainability of development initiatives.
• Prepare reports and provide updates to senior management and trustees.

Skills/Experience:

• Strong leadership and strategic thinking skills.
• Proven experience in land acquisition, development project management, or a similar role.
• Ability to communicate effectively with a wide range of stakeholders.
• Strong financial acumen and experience in managing development budgets.
• A proactive and innovative approach .
• IT proficient, including Microsoft Office Suite.
• Ability to work under pressure and manage multiple priorities.

Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

Full-time, 40 hours per week.

Benefits:

• Salary: £54,000 per annum
• Remote working
• 5 Weeks' paid holiday per year as well as bank and public holidays
• On-going training and support
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: “It is a friendly and welcoming place to work.” —

We are committed to having a diverse leadership team and encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are currently underrepresented at the senior management level.

Closing date: 23rd May 2025 – However, this vacancy may close sooner if sufficient applications are received, so please apply as soon as possible if interested.

We are looking for a motivated person to take on the role of Clerk and Administrator. We wish to appoint a diligent, well-organised person who has enthusiasm, understanding and a commitment to the Foundation and its aims.

The Foundation is an education charity based in Hartlebury, Worcestershire with an honourable history. Having its roots in the Queen Elizabeth’s Grammar School founded in the 16th century, it became the ‘Queen Elizabeth 1 Foundation’ charity in 1987. The charity owns and derives income from the original ‘Queen Elizabeth 1 Grammar School’ premises in Hartlebury and from its investment portfolio.

It’s key purpose is to benefit local schools and individuals by making financial awards to enhance and support educational opportunities. It seeks and considers applications from local schools or from individual pupils or students resident in the local area. We are committed to this aim and to developing our grant-making. The Foundation’s area of benefit is ‘the ancient parish of Hartlebury’, which is slightly larger than the current parish of Hartlebury.

The post will involve attending board meetings, taking and producing accurate minutes, and undertaking the accompanying administrative tasks including day-to-day banking and accounting. You will need to be able to keep well-ordered files & documents, be numerate and literate, with good typing skills, and it is essential you are fully competent using Word, Excel and Xero (or similar) accounting software.

In-person board meetings, usually six per year, take place at the Parish Hall in Hartlebury in alternate months; they are usually held from 5.30 – 7.30 p.m. Much of the working time for the role will be home-based and there is liable to be a need to store some administrative papers & documents securely in your home. There is also likely to be some written and/or phone contact with schools and individuals who make applications to the charity. You will co-ordinate liaison with the Foundation’s existing property, rent-collection and legal consultants.

The Foundation is in an important period of development, expanding its profile and its grant-making process, upgrading its online presence and moving to internet banking. The clerk’s role will be an exciting part of all these.

Send CV and covering letter (max. two sides A4). Please address:

• In no more than 200 words explain how your skills and experience make you a good candidate for this role.

• In no more than 300 words, please tell us about your understanding of governance in the context of assisting charitable trustee boards.

Please provide full details of two people able to supply references, including the context in which they know you.

Overview of the International Chief Support Officer

The International Chief Support Officer will assume responsibility for all central operational functions across the organisation, namely HR, Finance, Facilities, Technology and Data. 

This position will ensure that the organisation’s distinct Christian identity, operational excellence and resource efficiency, is maintained globally.  

You will be experienced, self-motivated and exceptionally well organised, as well as having the ability to utililise both management and leadership skills in providing great services to the staff, residents, volunteers, participants and business users who are part of YMCA Doncaster. 

This role deals with both the big picture and the tiniest details, and needs someone who is great at balancing both planned and unexpected work. 

We are looking for someone who will work with the Chief Executive and Deputy Chief Executive to form the senior leadership team, bringing facilities and buildings expertise to the delivery of our strategic plan. 

If you’re ready to put your skills and experiences to good use in delivering great facilities for Doncaster’s children and young people, we would love to hear from you.

Job Purpose

To lead the management and continuous improvement of facilities, safety, maintenance and the provision of accommodation, prioritising contractual and statutory obligations alongside quality management reporting.

Main Responsibilities

• To ensure that relevant staff and volunteers are managed and supported sufficiently to fulfil their role and to operate in accordance with the requirements of legislation, funding arrangements and YMCA Doncaster’s policies, procedures and KPIs. 
• To maintain accreditation and compliance records, oversee submissions for quality management and inspections and act as the responsible / senior person as required.
• To operate a Health and Safety management system, including risk assessments, in keeping with legal obligations and the requirements set out in the Health and Safety Policy.
• To ensure that new staff, volunteers, resident clients, external users and others as appropriate receive a clear Health and Safety induction and that individual issues are addressed promptly.
• To manage property condition, cleaning, planned maintenance and responsive repairs. 
• To ensure that appropriate property records and asset registers are maintained. 
• To create efficient arrangements for scoping work, gathering quotations and making recommendations for approval of large or exceptional items of expenditure.
• To oversee the KPIs for accommodation management including minimising voids and maximising rent / service charge collection.
• To manage reception and ensure that services provided contribute to positive customer experience.
• To oversee IT issues, including the provision of equipment and resolution of problems, and to liase with the external IT services provider.
• To provide expert facilities / operational input and knowledge to those engaged in planning and launching new work.
• To take responsibility for drafting recommended policy / procedure updates.
• To attend meetings of the Board or relevant sub groups as required in order to report and give advice.
• To manage specified areas of budgeted income and expenditure.
• To ensure that the YMCA’s insurance arrangements are appropriate and are compliant with any binding requirements from funders or other stakeholders, and to oversee processes for renewals and claims.
• To ensure that the YMCA’s utilities supply arrangements are appropriate and cost-effective.
• To approach the role with professionalism, and to maintain appropriate boundaries with staff, clients and others as relevant to a senior post.
• Additional or other duties as necessary within your capabilities and status to meet the needs of YMCA Doncaster.
•  

Person Specification

• Experience of managing buildings and safety, including delivering to a range of KPIs.
• Experience of effective management and leadership of people at a range of levels, including staff and external contractors. 
• Experience of budget management.
• Experience or understanding of working with boards or similar at governance / NED level.
• Understanding of key facilities / premises management issues, with particular reference to multi-use community premises and accommodation provision.
• Sufficient understanding of Health and Safety to take responsibility from day to day oversight to legal compliance, ideally with a relevant qualification.
• Experience of leading on delivery and quality monitoring of regulated services and / or statutory compliance.
• Able to demonstrate organisational skill and a commitment to efficient working practices.
• Able to take full responsibility for designated areas of work. 
• Experience of leading with confidence in challenging times and in difficult situations. 
• Able to represent YMCA Doncaster’s services and values positively, professionally and with credibility.
• Willingness to work occasional unsociable hours. 
• Reliability, resilience, integrity and tenacity where the role requires.

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

Some of the things that we are looking for in our Community Manager:

• The ability to focus on impact and deliver results.
• Experience of planning, developing, and managing support services for clients with support needs.
• Knowledge and understanding of Strength-based practice and Trauma informed care.
• Knowledge and understanding of In-form client management system.
• Experience of managing the performance, learning and development of staff.
• Knowledge and understanding of homelessness issues.
• Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
• A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential

Some of the things you would be responsible for as a Community Manager:

• Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
• Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
• To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
• To assist and encourage Companions to move into independent accommodation where appropriate
• Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
• Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
• Assist the Multi Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements.

So, if you hold optimism for change, advocate for social justice and have in-depth understanding of challenges faced by people with experience of homelessness and migration and have a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do. We would particularly welcome applications from candidates with experience of trauma informed practice, asset-based approaches, quality assurance frameworks or from a background of supporting vulnerable adults into work; experience of working in partnership with a range of agencies to coordinate activities and initiatives and achieve positive outcomes.