Property Jobs

Are you passionate about making a positive impact on people’s lives? Do you thrive on providing empathetic and meaningful support to those facing challenges? If yes, come join the team!

About the role:

Floating Support Workers in the Westminster Service will be part of a large, dynamic team providing an effective and empowering service to vulnerable clients across a variety of tenures.

You will be responsible for delivering person-centred, psychologically informed support to a range of individuals, with varying needs, to enable them to sustain their tenancy, enhance their wellbeing, build resilience, and achieve their goals and aspirations. The work you undertake will really make a difference to people’s lives.

All work undertaken will be in line with planned support, making sure that clients are actively involved and that the support offered is full and holistic.

The Westminster Floating Support Service is funded by the Westminster Council to provide flexible housing related support in order to enable Clients to continue to live independently within their own home, regardless of tenure type. The service is delivered in a manner that is respectful of service user’s racial, cultural and/or religious backgrounds and respects individual dignity. The support provision operates as part of an overall network of support and care for clients working closely with other professionals involved in the support and care of the individual.

All staff are provided with continuous learning opportunities and SHP provide a comprehensive inhouse training programme.

About you:

• Understanding of how to support clients to carry out tasks such as budgeting, calculating benefit entitlements and understanding rent arrears and housing options.
• Experience of working in a client-centred support service working with vulnerable people presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
• A demonstrable level of experience and/or understanding of the range of approaches appropriate to working with issues such as substance use, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness, offending, antisocial behaviour, social isolation, domestic violence, gang-related issues, young parents, leaving care and learning disabilities.
• Able to evidence experience of delivering on the principles underlying a quality service, which is client-focused and with a proven ability to empower clients.
• The ability to be self-motivating and manage time effectively, prioritising different areas of work according to need to ensure deadlines are met while maintaining work of a high standard.
• The ability to use a computer to input data accurately, to communicate effectively through emails and to produce good quality minutes of meetings, client notes, letters and reports.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 14th July at midnight

Interview Date: w/c Monday 22nd July 

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.

You will have your own caseload of young people, maintaining oversight of their progress from the point of service entry through to service exit and independence. 

It’s a flexible model in which we aim to provide the ‘right help at the right time’, underpinned by a trauma-informed approach. Our mantra is “No decision about you without you!”

We are currently recruiting for staff to join our exciting service where you will be working with: 

• Young people aged 16 and 17 years old at risk of homelessness. 

• Care Leavers aged 18-21 

• Vulnerable young parents up to the age of 21 

• Other vulnerable 18–21-year-olds 

Housing Officer x 2 - Generic

Temporary contract - 8 weeks with the potential for extension

1 x South Manchester / 1 x North Manchester

To start as soon as possible

Our client

Morgan Hunt is working with a large, Northwest based Housing Association who are looking to recruit 2 Housing Officers. 1 Housing Officer will cover North and the other South Manchester. Working hours are 35 hours per week, Monday to Friday and this is initially for a period of 8 weeks, with the potential for extension depending on how the permanent recruitment process goes.

As a Housing Officer you will be required to;

• Be present in the neighbourhoods, undertaking regular estate inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues, and taking steps to address any contract under performance.
• Handling tenancy-related queries in accordance with contractual requirements, policies, and frameworks.
• Providing direct tenancy support in the organisations capacity as a landlord to ensure tenancy sustainment.
• Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with policies and framework, by undertaking timely fact-finding investigations and appropriate action to ensure the protection of the organisations customers and the wider community.
• Working collaboratively with other agencies to deliver interventions where necessary in case management or for the prevention of anti-social behaviour.
• Ensure the effective marketing of vacant homes in accordance with the organisations policies and property allocations that meet the needs of the customer and the business.
• Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business, and including having proactive discussions to devise payment plans, coaching customers to identify solutions to account issues, supporting budgeting and taking court action as a last resort.
• Ensure safeguarding concerns are dealt with promptly and in line with legal requirements and guidelines and appropriate action is taken.

The successful candidate

• Either have or be working towards a housing qualification.
• Experience of working in the housing sector and in a similar role.
• Good working understanding of effective estate and tenancy management. Experience of delivering a range of tenancy management related services and being able to offer a proactive approach in the identification of tenancy issues and resolution.
• Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs.
• Proven relationship builder with experience of effective collaborative working with external partners.
• Ability to coach customers to help them problem solve.
• Adaptable to use a range of Customer relationship management software systems.
• Proficient in the use of the full range of Microsoft Office applications.
• Good written and verbal communication skills.

Due to the nature of this role, a driving license is required as well as a current DBS check.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

We are searching for a Partnerships Manager (Maternity Cover) to join Jamie’s Farm’s HQ team, working across an exciting and growing charity. You will play an important part in facilitating the further growth of the charity, forming new partnerships and thereby enabling thousands more young people to benefit from our support. This is a temporary position to cover maternity leave.

Please note: The deadline for application is 9am Monday 22nd July 2024. 

Salary

£31,500 - £36,750 pro-rata

Contract

Temporary 12 month fixed-term contract

Reports to 

Head of Operations

Direct Reports 

None 

Location 

This job will be based at our gorgeous Bath Farm, which also acts as the charity’s HQ. The successful candidate will need to be at the Bath Farm at least two days a week. This role will involve regular travel in order to build connections with potential partners and to develop relationships with all of our farms. It will also involve attendance at conferences and events, to help raise our profile. 

About Jamie’s Farm

Jamie’s Farm is a charity which helps young people to flourish at home, in education and in the community through an intensive weeklong immersion in rural life. During a busy residential stay, young people help us run large working livestock farms and tackle many challenging and unfamiliar jobs, designed to offer everyone an opportunity for achievement, thereby building their self-esteem and confidence. They live in a supportive family environment that encourages them to push themselves out of their comfort zone. Our therapeutic input makes use of individual and group sessions to allow children to reflect on their lives on the farm and back home, to draw out tangible strategies for improvements to be realised when they return home.

Our programme is shown to have long term positive impacts on the lives of the young people we support. At the end of their visit, 66% of all young people showed improved mental wellbeing. Six weeks after their visit, of those with concerning attendance, 67% were no longer of concern. Six months after their visit, of those previously at risk of permanent exclusion, 64% were no longer at risk. These dramatic changes are only possible through the combined efforts of the entire Jamie’s Farm team.

Partnerships Manager Role 

Jamie’s Farm is quickly growing to help meet the increasing needs of young people from around the UK. The legacy of the pandemic, increasing mental health challenges and the cost-of-living crisis are all causing more children than ever to need the support of programmes like ours. Our existing farms are all full to capacity and booked many months ahead. As part of our strategic plan, we wish to grow our capacity and expand our geographical presence so that we can help more children, from more communities, during the second decade of Jamie’s Farm’s history. 

The Partnerships Manager plays a crucial role in the next phase of Jamie’s Farm’s growth. Our new farm in Skipton opened its doors to young people for day visits in April 2023 and is currently undergoing development as another residential farm. We have also just purchased a second farm near Bath, which is currently being developed. Combined, these two sites will allow us to work with another 80 partners and support almost 1,000 more young people every year. 

The Partnerships Manager’s principal task will be finding and developing these new partnerships. This will involve building relationships with schools, local authorities, academy chains and other charities around the country, sharing the benefits of a Jamie’s Farm programme and supporting them to make a visit possible. The Partnerships Manager will also work closely with other members of the HQ team to develop and expand other earned income streams, all of which are used to directly subsidise our groups of visiting young people. 

Benefits 

• A warm, welcoming and vibrant working environment based on a beautiful farm just outside of Bath.

• All lunches provided and shared with our friendly team when on site.

• Generous annual leave entitlement.

• Pension scheme with a 5% employer contribution.

• 25% staff discount to rent out any of our farm properties at weekends and in holidays

• Frequent team away days and celebrations, as part of a friendly and collaborative HQ team

• Personal and professional development opportunities throughout the year 

Person Specification 

• Good business acumen and entrepreneurial spirit.

• A clear and confident communicator, with the ability to adapt communications to a wide range of external audiences, both in writing and in person.

• A determined nature, with the motivation to see a process through from start to finish.

• Organised and systematic, to ensure opportunities are not missed.

• Innovative, with the ability to develop and implement new strategies to engage partners who haven’t yet heard of Jamie’s Farm.

• Experience of developing new partnerships which go on to be long term supporters/clients/customers. 

• Ability to work collaboratively with colleagues across the organisation, in a fast-paced environment that relies on teamwork.

• A genuine passion for Jamie’s Farm’s vision, mission and methodology, with an eagerness and ability to inspire others with our unique approach and motivate them to work closely with us.

• A warm, friendly and personable attitude, allowing you to quickly engage new partners and develop personal connections.

• Someone who will embrace Jamie’s Farm’s values and act as a real ambassador for them, both internally and externally. 

Please view the full job description on the Jamie's Farm website for further details. 

Our team will also be happy to answer any questions you might have. 

Prospectus is delighted to be working with Your Place for their new Facilities Officer. Your Place's mission is to build hope and enable lasting change to end homelessness for people in east London. They are a growing charity, helping people who've lost their homes to regain their self-belief and rebuild their lives.

Please note this is a full-time role being offered on a permanent basis.
 
The facilities Officer will be responsible for the building, reactive building works, renovation, and repair of the building. Working as a senior member of the maintenance team under the supervision of the Facilities Manager.
 
Additionally, this person will ensure that day-to-day repairs and planned maintenance of Your Place properties are efficiently and effectively carried out. The post-holder will monitor the performance of internal operatives and contractors handling communications and ensuring the work is carried out in line with completion targets and quality standards. Furthermore, the Senior Maintenance Officer will carry out minor repairs to the buildings, plumbing and electrical systems.
 
The ideal candidate will possess experience in facilities, and ideally experience working as part of a team and interacting with a variety of people. A basic understanding of health and safety and risk assessment is necessary. The role requires flexibility, including the ability to work evenings and weekends on a rota. Additionally, holding a clean driving license is essential.
 

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. 

We're looking for a kind, compassionate and resilient Housing Officer to join our Homelessness service in Brent.

£28,538.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Contract Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
* Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements
* Serve NTQs, NOSPs, NRPs and carry out home visits as requested.
* Accurately and comprehensively record all actions on the housing management system and use reports from the housing management system to manage cases and monitor performance
* Assist with the taking on of new agency housing management responsibilities related to new services and as needed with the transfer of housing management responsibilities schemes to other providers

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.

What you'll bring:

Essential:

Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

Are you an experienced community organiser looking to make a real difference in an urban community, particularly with BAME and marginalised groups? Are you a strategic thinker, a doer, and a people-person?

Join Big Local Works (BLW) as our Community Organiser – Enterprise and Engagement.

Based on a recently refurbished historic market, we want to develop a people-powered regeneration, led by and for local residents, to sit alongside extensive property development happening in the area. 

This new post, funded by the Esmee Fairbairn Charity, requires a skilled and energetic individual to harness and stimulate community energies.

Our approach focuses on involving people from diverse backgrounds and encouraging them to develop their own enterprises and initiatives, especially (although exclusively) related to micro-enterprise and economic participation. We want local people's voices to be heard, but more than that - we want them to take an active part in a community's regeneration..

We strongly encourage applicants from minority/marginalised communities, and value personal experience and connection to our mission alongside professional skills.

General Information

Big Local Works (BLW) is a community-focused economic inclusion charity based in Bermondsey, South East London. We want to help create a thriving, inclusive local economy and community in which everyone can participate.

To make this happen, we maximise local people’s financial and economic wellbeing to reduce poverty and hardship, and give them support to find sustainable, active routes out of poverty, including through employment and enterprise.

We deliver our support in the community through three main services:

• Expert welfare and benefits advice and advocacy for local people experiencing poverty and hardship
• Employability Skills training and coaching to help people access ways of increasing their earned income
• Start-up and enterprise support for clients who wish to start trading on the local ‘Blue Market’

People Powered Regeneration

As well as continuing to offer an ever-wider range of individual support, we now have a strategic vision to create a ‘people-powered regeneration’ in an area already undergoing massive redevelopment by property developers.

In July 2019, a community campaign was successful in securing £2m funding from the GLA for the ‘Made in Bermondsey’ regeneration project centred on making key improvements to the local market place, the Blue Market in South Bermondsey.

Final works were completed in July 2022 and the market now has a first-class infrastructure for traders, local residents and visitors to use and enjoy the Blue Market place. The market also showcases a vision of a better future for the local area: a more prosperous, resilient and connected local community where people come together to trade, socialise, and celebrate across the diverse boundaries. We need to pay special attention to BAME, and recent migrant, communities who have begun to settle in Bermondsey after many years of exclusion.

Through our work, we seek to empower local people, encourage enterprise and community activity, and support the regeneration of an area that has long suffered from the effects of deprivation. Most recently, we have been successful in securing £200,000 from the Esmee Fairbairn Charity for strategy and community engagement support in the local area.

Our key goals are:

• Local people have more say over the changes in their local community.

This means that local people are actively involved in the development of place-based community assets, enterprises and projects. Local people will have more influence on local development and regeneration.

• ·A more diverse range of local people work together to improve their community.

This means community members from a wider range of backgrounds become active citizens. There are better relationships and increased collaboration between local stakeholders.

• People feel proud of their local area, and hopeful for the future.

This means stories and messages about the area are more inclusive and welcoming of diverse perspectives and communities. People are better informed, and know more about the opportunities and assets in their local community.

Community Organiser – Enterprise and Engagement

Over the past 2 years, we’ve undertaken in-depth research and community mapping to understand our area's needs, assets and lived experiences.

This role has three key responsibilities:

1. Outreach and engagement with local communities to help them build a stronger voice during regeneration

2. Supporting the development of new initiatives by local people, focused on microenterprise and wider community activity

3. Ensuring that a wider range of local people are involved and included in community activity, and their voices heard – especially those from marginalized communities

Key Tasks include

Role overview:

• Apply recognised community organising principles and practices to support the development of new initiatives in the local area.
• Broker collaborations and relationships between local groups, helping them develop a shared voice during regeneration.
• Identify and develop active citizens, and support them to develop and deliver their own individual and shared community Initiatives, including those focused on enterprise and wider community activity
• Facilitate groups and provide ‘servant leadership’ for community groups where appropriate, managing conflict effectively
• Develop effective and positive relationships with local stakeholders (including, for example, local councillors, community networks and leaders, and partner organisations), communicating assertively, and with diplomacy and tact.
• Organise Events: Plan and host events, both online and in person, to strengthen community ties and increase visibility.
• Work closely with the Business Improvement District, local charities and businesses and key strategic partners to help us achieve the overall aims of the People-Powered Regeneration
• Build and maintain a network of contacts among our priority groups and communicate efficiently with each one
• Lead on day to day local communications and marketing, supporting the development of newsletters and online content, with appropriate support and resource
• Contribute to research and evaluation across activities to ensure our work has the best possible impact
• Represent the work to existing and potential supporters, and the local community, to secure buy-in and support for the programme

Person Specification: (Key Skills that would help you in this role)

Skills, knowledge and experience

• Experience of developing relationships with a range of different and diverse community groups especially focusing on historically marginalised groups, especially BAME and recent migrant communities, as well as communities of faith, LGBT+ people, and others.
• A strong understanding of, and commitment to, the principles and practices of equalities, diversity and inclusion and how these relate to community organising.
• Demonstrable experience of maintaining strong working relationships with a wide range of stakeholders.
• Ability to work independently and proactively; with effective time management and prioritisation skills, to be able to multitask.
• Ability to communicate confidently, professionally, and approachably.
• Demonstrable high-quality writing skills and experience of using digital technologies for marketing and community engagement (such as social media, website content management eg. Wordpress, Squarespace).
• Experience of managing a budget.
• Professional IT skills including confidence using Microsoft Office and Google Drive

Personal qualities

• A people-person who actively enjoys getting out and meeting people     
• An enterprising person who wants to help people make new things happen
• Somebody with enthusiasm and passion, but also an ability to focus
• Somebody who enjoys working both alone and as part of a team, with the ability to inspire, motivate and work collaboratively with others.

Desirable:

• We would particularly welcome those with experience of applying one or more recognised community organising frameworks.
• We would particularly welcome those with experience of supporting enterprise, as well as social/ community-focused activity.

If you feel that your skills and experience do not fully meet the criteria as listed in the Job Description but that you have other relevant skills and experience that would support you in this role, please do apply and note these in your application.

You will benefit from

• 25 days holiday a year plus bank holidays
• A great working environment and culture within a small, but growing, charity dedicated to improving lives in our community

Working pattern

• While there is scope for working from home on some tasks, you will need to be present in our centre, on the market, and out and about in the community for a good proportion of your time.
• There will be a need to work flexibly, including some evenings and some weekends, for which time off in lieu will be given.

If you are passionate about supporting individuals and communities facing poverty and improving their lives, and have the skills and experience required for this role, please apply.

We present work for everyone and we welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled, or other marginalized communities. By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs, we can continue to look at the world with fresh eyes and find new ways of doing things. 

We are seeking an enthusiastic, creative individual to join an exciting, busy and dynamic support team. If you want to make a difference to the lives of the people we work with, we would love to hear from you.

About the role:

The RSAP (Rough Sleeping Accommodation Programme) Lead Worker will provide support to individuals, who have a history of Rough Sleeping, following them being accepted into the RSAP ‘move-on’ programme. 

The Lead Worker will provide intensive, holistic, strengths-based, trauma-informed, flexible and responsive support to individuals accessing this service as well as work alongside external agencies to help ensure they are linked into the local community such as activities and groups which offer health, wellbeing and Education, Employment and Training (ETE) opportunities.

The Lead Worker will provide support to the Team Manager to manage referrals coming into this element of the service and lead on assessing the individual. Working within SHP’s policy and procedural framework, the worker will carry out a comprehensive assessment of needs and risks in agreed timescales.  On-going high quality support plans & risk assessments will then be drafted and reviewed on a regular basis. 

You will be working to upskill the client to manage their accommodation and feel ready to move on from the RSAP property into fully independent housing, within 2 years where possible.

About you:

You will possess the relevant knowledge and experience, including:

• A level of experience and understanding of provision of services to people within the areas of offending, mental health, homeless people with complex needs & a history of substance use; 

• A good and current understanding of safeguarding issues and procedures;

• Experience of effective liaison with social care, health, housing and criminal justice agencies;

• Experience of writing client records, completing monitoring materials and contributing to project evaluation;

• A significant level of experience, practise and understanding of the principles of risk and needs assessment, planning, goal setting, and reviewing;

• An understanding of the importance of professional integrity in relationships with clients, peers and other relevant professionals.

You will also bring the relevant skillset to the role which includes:

• The ability to find ways to develop relationships with people who find it difficult to engage, and to engage and work with clients who may have a low level of interaction with services and who may be sceptical about their value;

• Engaging with a wide range of professionals, some of whom may have very different approaches to problem solving through a multi-agency approach, and advocating to agencies on behalf of the service and its clients;

• Providing information and advice to clients about the options available to them, with the aim of empowering clients to make informed decisions;

• To be self-servicing in the use of the computer to create letters, minutes and key work notes and to send and receive emails;

• Familiarity with relevant housing, health and social justice legislation, policy and best practice relevant to systems change and people with multiple needs;

• A resilience and determination to overcome obstacles and find creative solutions.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: 9th July 2024 at Midnight

Interview date: 18th July 2024

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.

Goodman Masson are delighted to be working with a leading UK housing association who are currently growing their London based finance team in their search for a Rent & Service Charges Accountant.

This will be a vital role overseeing the end to end rent and service charges process in line with the tenancy agreements, with support from a dedicated Finance Administrator who will be reporting into you.

The ideal candidate will be AAT qualified with proven service charge experience preferably within social housing.

Core responsibilities:

• To lead the service charge function for all properties and leaseholder accounts.
• Responsible for all year-end service charge and rent calculations, ensuring that all calculations are appropriate and equitably applied and meeting the relevant deadlines.
• Prepare income and expenditure reports for leaseholders and sent to external accountant for final audit and sign off of service charge accounts
• Lead on leaseholder audits, resolving any queries arising.
• Production of estimated leaseholder service charges and calculation of actual expenditure adjustments, ensuring leaseholder accounts are appropriately updated
• Line management responsibility for the Finance Administrator supporting the service charge function.
• Manage all service charges expense nominals on a monthly basis to ensure correct invoice allocation and accruals.
• Manage and maintain the financial models used to prepare accurate charges.
• Responsible for the resolution of finance-based service charge queries
• Liaise with all relevant stakeholders; tenants, suppliers, management companies and internal departments to resolve service charge queries.
• Build and maintain strong relationships with colleagues across the business, to ensure accurate and correct data is included in all charges calculations.
• Arrange system updates and reconciliation of revised charges.
• Prepare any void and re let rent calculations resulting from tenancy changes.
• Prepare rent and service charges for new developments and handovers.

The person:

• AAT qualified preferred
• Experience within Service Charge in Social Housing
• Strong ability to work to deadlines
• Excellent communication skills, both written and verbal

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

We currently have an exciting opportunity for an experienced individual to join our team as a Legacy Officer. You will join us working 35 hours per week, on a permanent basis and will be based remotely. In return you will receive a salary of up to £39,723 per annum plus excellent benefits.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

There are currently six members of the Legacy Team who are responsible for calling in all legacies bequeathed to charity, including those left to our branches and adoption centres throughout the UK. Working with lay and professional Executors, our role is to ensure that we maximise the value of legacies generously bequeathed to the charity by our benefactors.

Responsibilities of our Legacy Officer:

As our Legacy Officer, you’ll be responsible for the management and conducting of residuary, pecuniary, trust and life interest bequests; ensuring the charity’s tax exemptions are utilised correctly; advising Executors of Cats Protection’s requirements with regard to the selling of estate property, appropriation and compliance with the Charities Act 2011 disposal of land legislation and liaising and corresponding with Executors, solicitors and charity co-beneficiaries where appropriate to resolve disputes which could lead to the issuing of legal proceedings

What we’re looking for in our Legacy Officer:

• experience of working within the probate law or charity legacy administration sector
• TEP, ILEX, Law degree or ILM CiCLA.
• excellent verbal and written communication skills
• keen attention to detail, organised and methodical
• ability to work under pressure to meet deadlines
• ability to manage your own workload

What we can offer you:

• salary of up to £39,723 per annum plus excellent benefits
• generous annual leave entitlement
• Flexible working options
• life assurance scheme
• range of health benefits including private healthcare
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Unfortunately, we cannot accept applications or CVs that are emailed to us directly.

Closing date: 4th July 2024

Virtual interview date: W/C 15th July onwards

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

About the Role

Are you looking for a chance to develop your existing skills in housing management? Do you feel you can bring a fresh approach some new ideas and commitment to providing services that support our client groups?

Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals. We provide innovative and responsive housing, care and support services that promote choice and independence for people with a variety of needs including people with learning disabilities, autism, older people, young people and people with mental health support needs across North and East London.

Outward Housing Department provides housing management aimed at sustaining vulnerable people in their tenancies and assisting people to move on from short term services. We work with a number of registered housing providers and in conjunction with our Group partner Newlon Housing Trust to provide housing management to their supported housing homes.

As a Tenancy Management Officer you will be expected to ensure that a comprehensive, sensitive and efficient housing management service is delivered to our tenants. You will have the ability to liaise with a range of internal and external partners, experience of providing a supported housing service to vulnerable tenants and a commitment to sustaining tenancies wherever possible.

You will also be able to effectively manage tenancy breaches including Anti-Social Behaviour, assess the suitability of new referrals, carry out property inspections and manage the voids process, monitor rent accounts and work with Income Management Team to ensure that rent arrears are kept to a minimum.  The successful candidates will also have excellent organisational, administrative and IT skills, and a commitment to excellent customer service. 

This role is available as a full time post of 38 hours per week.

Benefits

We value everything our staff do for the people we support, so we provide a great benefits package:

· 25 days Annual Leave excluding Bank Holidays (pro rata for part time)

· Computing Scheme

· Credit Union Scheme

· Cycle-to-Work Scheme

· Death in Service Benefit

· Health Assured – Employee Assistance Programme

· Eye care Vouchers

· Flu Jab Reimbursement

· Long Service Awards

· Pension Scheme

· Purchase Additional Annual Leave

· Refer-a-Friend Scheme

· Retirements

· Loans (including season tickets and parking permit loans)

· Blue Light Card

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. This post involves working with or having access to adults at risk and/or their records so we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

How to Apply

If you think you meet the requirements of the role then please submit an application by following the link below:

The closing date for all applications is 23:59pm on 18th July 2024

Interviews will be held week commencing 29th July 2024

Outward is committed to equality and diversity and welcomes applications from all sections of the community.

If your based from our London office, you will also receive £3,250 location allowance on top of your salary

You have substantial experience of working in a supported housing or general needs housing management environment and a good understanding of mental health, domestic violence, drug and alcohol issues. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship as a Housing Management Officer.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.

Join us as a Housing Management Officer and you could soon be providing vital support to our Housing Manager Lead, as together you help us plan and organise all regulatory housing management activities. We’ll also rely on you to lead on day-to-day tenancy management, work with Area and Service Managers to support housing related services and ensure the compliance of housing related activities. Conducting regular inspections on properties, overseeing void reporting and assisting with the delivery of relevant data and analysis of voids – these are just some aspects of this interesting and varied role that’s all about delivering good quality homes and services to our tenants and residents.

To succeed, you’ll need Chartered Institute of Housing (CIH) Level 3 Certified Practitioner status (or equivalent) and an excellent understanding of  void management, bad debt and maximising income, plus the relevant regulatory requirements.

You’ll also need experience of working in a customer-focused environment or service and an understanding of the issues associated with individuals who may have complex support needs. Comfortable working in partnership with other key agencies and local communities, you’re also adept at identifying and monitoring key compliance in respect of health & safety requirements relating to properties and tenants. What’s more, you’re well organised, great at negotiating and developing effective working relationships with a variety of stakeholders and happy to provide housing training to colleagues.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week. 

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification,  will be considered for an interview.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Senior Housing Management Worker (Midlands)

Job type: Permanent/ Full Time

Salary:                   £26,478 per annum

Hours:                     35 (plus 5 hours paid lunch breaks) 

Location:                    Midlands

Who are we looking for?

A Senior Housing Management worker, who will be based in our Derby office,  acting as an operational practitioner working across accommodation-based services across our Midlands Step Forward Portfolio. Guiding and supporting teams in matters of practice, quality, performance, compliance, and resource management. Line management responsibility for a team of front-line staff and carrying a caseload of service users as required.

Saying what we do at Nacro is simple. We house, we educate, we support, and we speak out for - and with - disadvantaged young people and adults. But it’s how we do it that really makes the difference.

By challenging boundaries, setting agendas, and delivering innovative solutions, we successfully promote social justice and give everyone we deal with the best chance of a second chance. And because it affects their lives, we aim to achieve the highest standards in everything we do.

What we Offer;

We want all our employees to have an excellent work-life balance and employee wellbeing is very important to us. Nacro is committed to supporting employees to balance the demands of personal and work responsibilities at times of urgent and unforeseen circumstance through the provision of various types of leave. We offer a discretionary 10 days of special leave for dependent or bereavement leave. 

We have an excellent benefits package which includes  a 25 days per year (plus public holidays) annual leave entitlement, with an additional day added each year, increasing to 30 days (plus 8 public holidays) after 5 years’ service. Additionally, we also provide an occupational sick pay scheme which exceeds statutory requirements. If you want to work as part of a dynamic supportive team who delivers results for the people we support every day, Nacro could be the place for you.

Key responsibilities include:

•  Line Management of a team of frontline staff
• Carrying a Caseload of Service Users
• Performance Monitoring and action planning
• Personal Development

People Management;

• Support with the recruitment, induction and training of new staff members to ensure all staff are prepared and have what they need to be able to succeed in their role. 
• To manage the conduct and performance of direct reports, using the appropriate policies and procedures.
• Provide adequate support and supervision for all staff to ensure high levels of and performance and best practice.

Quality Assurance & Delivery;

• Support with the implementation of new services or changes to delivery ·
• Conduct regular property visits to ensure high levels of property standards are maintained.
• Positively promote and represent Nacro at all times, building strong relationships with colleagues and external partners.
• Working as part of an integrated team, focused on meeting the needs of services users

Duties may vary from time to time within the broad remit of your role and grade. You are required to undertake any such reasonable and appropriate duties.

This role requires regular travel, a full Driving License and access to your own vehicle and business insurance are an essential criteria.

DBS check required for this role

To view the role profile please click

For more details on Nacro benefits, please click

Please Apply Online