Project Support Jobs

Location (UK): Office Hybrid* - London / Chesterfield / Glasgow / Belfast / Cardiff
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Travel will be required across the UK, approximately once to twice a month
 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

Are you passionate about improving the lives of people with arthritis?
Are you experienced in providing high quality administrative support?

The Health Development Team at Versus Arthritis are looking for an experienced administrator to support their new MSK (Muscular Skeletal) SKILLs (Skills, Knowledge, Information and Life Long Learning) programme of work supporting health and care professionals to provide better care for people with arthritis. 

About the role

The Health Development Team works across the UK, delivering education and training courses, attending health and care conferences, supporting service improvement projects and developing resources to help provide health and care professionals with the skills, knowledge and information they need to improve outcomes for people with arthritis.

As the MSK SKILLs Administrator you will support the team with the coordination of training sessions, carry out financial processes, collate service data and compile reports, support the recruitment of trainers and volunteers for the programme and provide general administrative support for team meetings and events. 

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience of providing administrative support to a varied team.
• Excellent working knowledge and experience of using Microsoft Office Suite, digital working skills including experience of using databases.
• Excellent attention to detail and ability to plan and prioritise workload accordingly.
• Ability to use own initiative and also work proactively and independently as well as collaborate with a team.
• Strong communication skills both verbal and written.
• Ability to record and maintain accurate data, both financial and personal.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

You must be based, and hold the right to work, in the UK to apply for this position.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Interview

Interview date to be confirmed.

The NSPCC's mission is to end cruelty to children in UK. To carry out its charitable work and achieve its strategic objectives, the NSPCC must communicate efficiently and effectively with the maximum possible impact,relevance, and emotional resonance to engage all key audiences including supporters, professionals, serviceusers, volunteers, and the public across a variety of offline and online channels.

The purpose of the Brand and Content team is to create the most compelling, relevant content and communications for our audiences - informed by channel and creative expertise - to help prevent child abuse.

Our key focus is to:

·Lead the development of the organisation's brand and content strategy

·Tell a clear and inspiring story of what we do and the impact we have as a charity

·Develop, deliver, and optimise content for our audiences across our owned channels

The Brand and Content team is made up of creatives, digital and social content makers, producers, and project managers. We are responsible for creating marketing identities, concepts, materials, and campaigns across all channelsand for all audiences.

Job purpose

The role of Junior Creative Project Manager is integral to the day to day running and delivery of projects and therelationship management between commissioning teams across the organisation, our in-house creatives, andour external suppliers.

·Contribute to the Communication function's purpose of ensuring that all content and communications areof an appropriate high standard, consistent with NSPCC's brand and key messages.

·Manage and deliver the production of a range of creative content and communications materialsfor campaigns, partnerships, and events across all channels and platforms.

·Manage key client relationships across the organisation - ensuring work meets the expectations set out inthe original client brief and support the creative team in providing clear and persuasive rationale for concepts and creative execution.

·Help deliver the agreed Brand and Content team strategy, plans and standards.

Key relationships - Internal

·Reports to Senior Creative Project Manager

·Works closely with other members of the Creative Project Management team, and wider Brand & Content department

·Works closely with colleagues from the Communications directorate and other teams across the organisation

Key relationships - External

·Liaison with creative freelancers as appropriate

Main duties and responsibilities

·Manage creative production to ensure high quality work is delivered on time and to budget through internal and external services

·Oversee the day-to-day production of several projects

·Engage with stakeholders and commissioners to build strong relationships and manage expectations throughout project lifecycle

·Facilitate project meetings; briefings, stand ups, wash ups

·Define project objectives into actionable creative tasks

·Create and maintain project schedules, problem-solving any deviations

·Encourage best practice and look for opportunities to optimise ways of working

Responsibilities for all Staff within the Communications directorate

·A commitment to safeguard and promote the welfare of children and young people

·To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to NSPCC's communications activities.

·To maintain an awareness of own and others' Health and Safety and comply with the NSPCC's Healthand Safety policy and procedures.

·To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children,including securing updates on project and service developments and general NSPCC news.

Person specification

·You have excellent communication skills and are confident managing stakeholders, commissioners, and external suppliers

·You are proactive and think ahead, asking the right questions along the way

·You are a problem solver and know how to navigate a challenge

·Great attention to detail and organisation skills

·Exceptional time management and know how to drive a project forward

·You are adaptable and keep calm when things don't quite go as planned

·You can manage several projects simultaneously

·You love collaborating on creative projects and like to keep up to date on creative developments

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process ofobtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and incompliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation andcompetencies. Our robust recruitment and selection process should ensure the identification of the person bestsuited to the role and the organisation.

•Committed to diversity and equality of opportunity and will interview all applicants (internal and external)who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

•We will make reasonable adjustments at all stages of the recruitment process in order to enable successfulcandidates who declare disabilities to start working or volunteering their time with us.

•Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

•As an organisation committed to safeguarding, we will ensure all under 18's joining the organisation willhave ongoing risk assessments to ensure their role and activities are safe and appropriate.

•All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

About A4ID

Advocates for International Development (A4ID) is a charity with a vision to see the law and lawyers play their full part in the global eradication of poverty and advancement of the UN Sustainable Development Goals (SDGs). A4ID seeks to be an authoritative voice of the legal community, to inspire and enable lawyers to join the global fight against poverty, and to ensure that legal support is available for those engaged in that fight. A4ID is currently working hard to make its vision and mission a reality through its innovative pro bono broker service and bespoke pro bono projects; its respected education and training programmes, its acclaimed thought leadership and policy work; its Rule of Law Expertise UK Programme; and its international project work.

About the role

The role of the Project Officer - International Development (POID) is to support the PBLS team’s mission to advance the UN SDGs by brokering pro bono legal assistance from legal experts in support of international NGOs. The POID will do this by engaging PBLS’s existing network of international NGOs, expanding this network by connecting with new international NGOs, and providing international development expertise to support and enhance the services and products within PBLS.

The POID will engage CSOs/NGOs globally to build partnerships and identify needs for pro bono legal assistance. This role will also support PBLS objective in brokering international pro bono legal opportunities to fulfil these needs, by connecting legal experts/expertise with CSOs/NGOs, including the weekly circulation of pro bono projects to legal partners or long-term and more complex strategic projects. The POID will conduct due diligence, allocate projects to appropriate legal partners, maintain related records and gather relevant feedback on a periodic basis. The POID will provide support on internal reporting, and will also draft external communications. The POID will also be responsible for other internal administrative tasks as necessary (e.g. updating software and implementing process changes). Other key responsibilities will include: supporting the PBLM with any bespoke projects; assisting with training events for Development or Legal Partners on relevant International Development topics, and engaging with key Legal or Development Partners any on specific areas of legal interest or need. This role will work with other teams as and when needed.

To apply

Interested candidates are requested to send a CV and Cover Letter. The Cover Letter must include why you are interested in this job and how you match the person's specification. We encourage you to draw on specific examples from your professional life in the Cover Letter.

Closing date: 30 November 2024.

Work permit: Required to have the right to work in the UK.

About BDCA: BDCA is a dynamic community-led charity that has been serving the residents of the London Borough of Newham since 1998. Our motto is, “working together to change lives and transform our community” and over the past two decades we renovated four previously dead, disused spaces into lively local hubs. From these venues, our diverse team of locally-based staff and volunteers deliver targeted activities for people of every generation from children and their parents, young people and elders too. We also run programmes providing accessible sports, healthy food, poverty support and volunteering. Across all these projects, our mission is to break down barriers, bring people together and build people up.

Job Aim:To work with the Youth Project Coordinator to provide a fun, engaging and exciting programme of activities for young people across the economically disadvantaged but beautifully diverse E6 area within the London Borough of Newham. You will assist in delivering against the partnerships successful EMPOWER youth services commissioning bid to Newham Council. The service provides 10 weekly universal activities across East Ham over 49 weeks of the year for young people aged 9-19 including:

• Three outdoor MUGA sports sessions per week.
• Three youth hub session per week which includes branched off projects such as Junior Gym, screen acting, Muay Thai, healthy cookery sessions, calming crafts and sports.
• EKO Pathways after school delivery sessions, helping to support children with social, emotional, behavioural and mental health needs.
• Outdoor parks MUGA session
• Year-round trips and residentials
• Youth Theatre
• Delivery of three-week summer holiday scheme which involves volunteering placement with accredited Sports Leadership Award for 30 participants and employment for additional young people. This includes Stepping Up life skills training and social action campaign planning workshops.

You will be part of a team of people who are passionate about BDCA’s values of: INCLUDING all local young people by welcoming them into safe spaces and positively engaging with those who often get left out. CELEBRATING their creativity and skills so they have confidence and support to thrive despite their challenges. EMPOWERING them to step up and speak out as local leaders who make positive change in our community and beyond.

Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.

Title: Project Driver

Location: Nairobi, Kenya

Contract: 20 months fixed terms contract

Salary: Local Terms and Conditions apply

Responsibilities

• Ensure the safety of individuals using the vehicle, with extra care and caution when handling children
• Perform short-distance errands and long-distance trips
• Follow up on driver planning and scheduling using the project calendar and register transportation requests
• Deliver correspondence to project partners as required
• Facilitate pick-ups for project visitors and provide transportation during official visits
• Monitor vehicle mileage use and ensure routine and regular service and maintenance are carried out within required run-times
• Schedule periodical vehicle examinations for service
• Apply for the renewal of the vehicle license
• Determine when and what kind of maintenance the vehicle needs, and keep track of general maintenance schedules, especially car tyre condition
• Ensure the sound running of the assigned vehicles and arrange minor repairs where necessary
• Check oil and tyres properly and keep the service vehicles clean, both inside and outside
• Keep track of timely car insurance renewals
• Perform pre-trip and post-trip inspections of the vehicle and attend to any noted faults and defects
• Update monthly mileage records
• Maintain a logbook of each service vehicle on a daily basis
• Keep the assigned vehicle(s) in good running condition and perform routine daily checks (check oil, water, battery, brakes, tyres, etc.)

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

Jobholder Requirements

Essential:

• Valid driver’s license and successful completion of a driver’s test.
• Ability to complete and pass an eye test.
• Proven experience in driving safely within the laws of (Kenya) and with respect for other road users and pedestrians.
• Experience in acting as a driver for staff to carry out official duties.
• Ability to pick up Sightsavers staff to and from the airport where this service is not outsourced.
• Experience in driving vehicles for official errands.

Desirable:

• Knowledge of keeping vehicles equipped with reflectors, fire extinguishers, first aid boxes, etc., and ensuring first aid boxes are regularly checked and replenished.
• Experience in test driving vehicles once a week to ensure they are in good condition.
• Ability to perform other clerical duties as required to support the efficient operation of the office.

Closing date: 1 December 2024

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working. There will need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.

We are looking for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. This role gives challenge and satisfaction and will suit someone that has:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• A good team member
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Excellent communication skills
• Good record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service check in line with Section 115 of The Police Act 1997.

The Energy Neighbours Information and Data Manager is responsible for setting up and managing the systems that enable all staff and organisations involved in the project to gather and use information and data. Information and Data Manager works with the Project Manager to make good use of staff and partners time through excellent information systems.

The Energy Neighbours Information and Data Manager ensures the whole team has the information and data systems they need to engage and support residents and community organisations – and be accountable to partners and funders. The Information and Data Manager ensures information and data is secure, up to date and used to improve and develop the project.

The aim is that the project starts in February 2025.

Closing date Thur 12 Dec, 12 noon.

What we are looking for:

• An experienced, enthusiastic information manager
• Experience of developing and managing data systems which meet the team and project’s needs
• Advanced data management and analysis skills, able to use database systems
• Ability to support surveys, data analysis and present key results
• Able to provide staff training and guidance documents, enabling others to use systems and follow good data management practice
• Relevant level 5 (HND) qualification or able to learn at this level
• Supports TSL Kirklees aims and values

This role does not require expertise in climate change or energy technology.  If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.

Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.

The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.

The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning.  Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.

The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees.  The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.

TSL Kirklees

TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.

TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities. 

Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.

The Energy Neighbours Information and Data Manager will work closely with and report to the Energy Neighbours Project Manager.

Want to work at the intersection of business and society? Motivated to create programmes that create business value and social value, hand in hand? Interested in learning from experts in all sorts of societal issues?

We’re recruiting a Social Impact Project Manager for our small team who will do all of this, and more. Working in a small, purpose-led business, our new recruit will find the right non-profits to partner with businesses, project manage the programmes we devise and get stuck into lots of other elements of making a small team a successful one.

The role would be well-suited to people from charities who are looking to move into the CSR / sustainability / ESG space and work more closely with a range of businesses, or your experience might instead have been gained in a corporate or intermediary organisation. You will love the idea of working in a small, purpose-led business and bring loads of initiative and creativity to our small team!

About Three Hands

We a small organisation that works with businesses, charities and social enterprises to deliver projects, programmes and partnerships. Having a positive social and/or environmental impact in society is a core aim of everything that we do. We do this by helping big businesses to play a more responsible and sustainable role in society. Our clients include NatWest Group, Pfizer, British Gas, Balfour Beatty and Royal London.

A full description of the role is in the attached job description, so please refer to this for further details. Note this is a hybrid role with a minimum of 2 days a week in our London office.

To apply, send us your CV and completed application form by 9am on Monday 9th December.

Windsor Homeless Project – Night Shelter

Use your skills and experience to make a difference to the most vulnerable

About us:

We are Alma Beacon (the operating name for Windsor Christian Action Charity no. 11543080), a forward-thinking charity empowering disadvantaged and vulnerable people in the Windsor area to achieve better goals and outcomes. Three Projects sit within our Charity one of which is the Windsor Homeless Project. Our Charity’s purpose is to make an impact that matters for our “clients” who are often the most vulnerable people in society. People are at the heart of what we do.

With Alma Beacon, our new centre, opening in January 2024 and receiving planning permission in June 2024, we plan to reopen the Night Shelter for 10 weeks starting in early January, with opening times from 6 p.m. to 8 a.m. 

To manage the night shelter, we are looking to hire four Shift Leaders who will work with the Trustees, our volunteers, and the Windsor Homeless Shift Leaders to ensure the smooth running of the shelter for our guests.

We propose to operate the Shift Leaders on a shift pattern 4 shifts one week 3 shifts the next week. With two shifts per night, 5.45 pm – 12.15 pm and 12.00 pm – 8.00 this allows for a handover,

Final shift patterns will be agreed upon with the Shift Leaders when hired

Responsibilities

• Work with your other Shift Leaders to manage the volunteers' rota for the following nights. If required contact volunteers to fill the gaps un the rota
• Open Alma Beacon
• Prepare the venue for the arrival of our guests with help from our volunteers
• In the morning ensure the venue is tidied and the beds are folded up and stored safely
• Highlight any bedding that needs to be washed
• Overseeing the provision of hot evening meals and simple breakfasts in conjunction with the volunteers
• Lock-up Alma Beacon
• If bedding or guest clothes require washing using the washing machines/dryers within Alma Beacon
• A daily handover email to the Windsor Homeless Project Manager highlighting any issues or concerns with the guests, maintenance issues, and any additional supply requirements.

The requirements

• Experience in working with vulnerable people who have challenges such as homelessness, addiction, mental health
• Excellent organizational and interpersonal skills
• Creative and calm approach to problem-solving
• Ability to be flexible and supportive in a challenging environment

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Islington.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Participate in the support planning and risk management, as facilitated by the lead Support Worker
* Carry out security duties to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift
* Enable customers to make full use of community facilities by providing support as directed
* Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
* Report any observations relating to customers welfare
* Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements ubject to change in accordance with the needs of Look Ahead

About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
* Relevant specialism experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please our website for full Job Description

Our team provide practical help to a range of complex needs and situations, and seek to bring hope to some of the most marginalised in our community.

This post is to join our team to work with a broad diversity of clients. Within this client group, the common factors of support needs are housing, mental health, addiction, employment, meaningful activities and building into community.

This role will be to undertake assessments of the clients, which will lead to a comprehensive, holistic and person centred support plan. Working in conjunction with other departments of the King’s Arms Project, as well as liaising with external providers, our aim will be equip and empower clients to make the next step towards gaining more permanent accommodation.

Based in one of St Giles’ offices across Wales - Cardiff, Newport, Swansea or Wrexham with frequent travel across Wales and hybrid working.

Ref: FBD-242

Are you an influential, collaborative and compassionate individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets?  Do you have experience of working in or managing services supporting male offenders (age 18+) in community settings?

If so, St Giles is looking for a Financial Wellbeing Project Manager to join our team and support the management of HMPPS Contracts delivering Financial Wellbeing services across Wales.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this vital role

Our successful candidate’s focus will be to provide operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales.  This will see you provide leadership and operational management support in debt and welfare benefits to a team of Financial Wellbeing Coaches (FWCs), Team Leaders and Administration team employed in the delivery of the contracts, and to plan and support the day-to-day workload for the team and setting performance objectives with the team and monitor progress.

You will also be expected to monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures and to manage partnerships including local and national delivery partners and any agencies with whom we are developing referral arrangements. Developing and maintaining strong working relationships with local Wales Probation managers and staff and other external stakeholders is an essential part of this role, as is providing regular reports in a range of formats to the Service Manager and monitoring use of the Customer Approved Database including regular reports on usage to ensure accuracy and timeliness of inputting by teams.

What we are looking for

• Experience of working in or managing services supporting challenging people
• Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes
• Evidence of training at specialist level in money and/or welfare benefits advice from an accredited training provider
• Knowledge and understanding of the requirements of managing a caseload
• Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and welfare benefits
• Ability to coach and mentor staff to motivate and facilitate optimum performance in a team
• Strong IT, interpersonal and communication skills, both verbal and written.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.

Closing date: 11:00pm 8th December 2024. Interview date: Tuesday 17th December 2024. 

Ydych chi'n unigolyn dylanwadol, cydweithredol a thosturiol sydd â hanes profedig o reoli a goruchwylio staff i ddarparu gwasanaethau gyda dangosyddion perfformiad allweddol (KPI), safonau ansawdd a/neu dargedau yn llwyddiannus? Oes gennych chi brofiad o reoli neu weithio mewn gwasanaethau sy'n cefnogi troseddwyr gwrywaidd (18+ oed) mewn lleoliadau cymunedol?

Os felly, mae St Giles yn chwilio am Reolwr Prosiect Lles Ariannol i ymuno â'n tîm a chefnogi'r gwaith o reoli contractau HMPPS sy'n darparu gwasanaethau lles ariannol ledled Cymru.

Am Ymddiriedolaeth St Giles
Elusen uchelgeisiol, sefydledig sy'n helpu pobl sy'n wynebu adfyd i ddod o hyd i swyddi, cartref a'r cymorth cywir y mae ei angen arnynt. Yn ganolog i'n hethos mae ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth a bod mewn gang, yn allweddol i newid cadarnhaol mewn eraill.

Am y rôl hanfodol hon

Ffocws ein hymgeisydd llwyddiannus fydd darparu cymorth rheoli gweithredol ar draws un neu fwy o gontractau a ddyfernir gan HMPPS i ddarparu gwasanaethau Cyllid, Budd-dal a Dyled (FBD) yng Nghymru. Bydd hyn yn golygu eich bod yn darparu cymorth arweinyddiaeth a rheolaeth weithredol mewn dyled a budd-daliadau lles i dîm o Hyfforddwyr Lles Ariannol (FWC), arweinwyr tîm a thîm gweinyddol a gyflogir wrth gyflawni'r contractau, ac i gynllunio a chefnogi llwyth gwaith dydd i ddydd y tîm, a gosod amcanion perfformiad gyda'r tîm a monitro cynnydd.

Bydd disgwyl i chi hefyd fonitro a rheoli pob agwedd ar gyflawni a pherfformiad er mwyn sicrhau cydymffurfiaeth â pholisi a gweithdrefnau, a rheoli partneriaethau gan gynnwys partneriaid cyflenwi lleol a chenedlaethol ac unrhyw asiantaethau yr ydym yn datblygu trefniadau atgyfeirio â hwy. Mae datblygu a chynnal perthynas waith gref gyda rheolwyr a staff lleol Prawf Cymru a rhanddeiliaid allanol eraill yn rhan hanfodol o'r rôl hon, yn ogystal â darparu adroddiadau rheolaidd mewn amrywiaeth o fformatau i'r Rheolwr Gwasanaeth a monitro'r defnydd o'r Gronfa Ddata a Gymeradwyir gan Gwsmeriaid, gan gynnwys adroddiadau rheolaidd ar ddefnydd i sicrhau cywirdeb ac amseroldeb mewnbynnu gan dimau.

Am beth rydym yn chwilio

• Profiad o weithio neu reoli gwasanaethau sy'n cefnogi pobl heriol.
• Profiad o weithio mewn neu reoli partneriaethau amlasiantaeth sy'n gweithio tuag at amcanion a chanlyniadau cyffredin.
• Tystiolaeth o hyfforddiant ar lefel arbenigol mewn arian a/neu gyngor ar fudd-dal lles gan ddarparwr hyfforddiant achrededig.
• Gwybodaeth a dealltwriaeth o ofynion rheoli llwyth achos.
• Ystod eang o wybodaeth am gyngor ariannol, cyllidebu, delio â dyledion blaenoriaeth ac nad ydynt yn flaenoriaeth, opsiynau Llys Sirol/Uchel Lys, opsiynau ansolfedd, a budd-daliadau lles.
• Gallu i hyfforddi a mentora staff i gymell a hwyluso'r perfformiad gorau posib o fewn tîm.
• Sgiliau TG, rhyngbersonol a chyfathrebu cryf, ar lafar ac yn ysgrifenedig.

Fel sefydliad sy'n gweithio gyda phlant ac oedolion wrth risg, rydym wedi ymrwymo i amddiffyn, diogelu a hyrwyddo diogelwch ein cleientiaid, a bydd angen Gwiriad DBS Plant ac Oedolion Uwch a Gwiriad y Rhestr Gwahardd rhag Gweithio gyda Phlant.

Rydym yn mynd ati i annog pobl sydd â phrofiad personol o'r system cyfiawnder troseddol neu brofiad byw o'r materion y mae'r grŵp cleientiaid hwn yn eu hwynebu i wneud cais am y rôl hon.

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, sesiynau therapyddion clinigol, yswiriant bywyd (4 x cyflog blynyddol), dyddiau diog, benthyciad tocyn tymor, rhaglen buddion gweithwyr, taleb gofal llygaid, a llawer mwy.

Rydym yn gyflogwr hyderus o ran ecwiti a chynhwysiant. Rydym yn croesawu pob cais, ac rydym yn annog yn arbennig ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-etifeddiaeth), a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.

Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag.

I wneud cais, gofynnwch am ffurflen gais gan ein Tîm Adnoddau Dynol, drwy'r botwm ymgeisio, gan nodi teitl a rhif cyfeirnod y swydd.

ABOUT INQUEST

Founded in 1981, INQUEST is the only charity providing expertise on state related deaths and their investigation to bereaved people, lawyers, advice and support agencies, the media and parliamentarians. Our specialist casework includes deaths in police and prison custody, immigration detention, mental health settings and deaths involving multi-agency failings or where wider issues of state and corporate accountability are in question. You can find more information on our website, particularly on our Campaigns, and Media Release webpages.

ABOUT THE ROLE

We are looking for a Project Assistant to support INQUEST’s National Lottery Heritage Fund project, Unlocking the INQUEST archive: memorialising death and resistance. This project encourages engagement with the INQUEST archive and memorialises state-related death and resistance through creative outputs including: 12-month consultation, artist’s residency, banner making, small scale events, archival research, film screenings and a podcast series.

Organised, motivated by logistics, system-orientated, able to react efficiently to pressure, change and multitasking, the ideal candidate will possess outstanding communications skills necessary to liaising with a varied audience, including bereaved families and other key project stakeholders. They will be experienced in handling telephone calls, email correspondence, administration systems, and key IT software packages. Working closely with the project manager and project staff, they will support all components of our heritage project, including organising events and travel, liaising with key stakeholders, project social media and general administration. The candidate must be committed to the values of INQUEST and to anti-racism and anti-discrimination.

We are recruiting two Mentoring Project Officers to support the Project Manager in delivering our high-quality 1-year Mentoring Programme that supports young carers aged 14-16 to achieve goals tailored to their needs. Each cohort will be delivered through a combination of 1:1 mentoring and monthly groups with a maximum of 8 mentees and 2 mentors. The programme aims to help the mentees improve their educational attainment, identify routes into further and/or higher education and apprenticeships, increase independence skills, build confidence, access appropriate services, reduce isolation and build resilience. 

We are looking for an individual who is passionate about supporting young carers to reach their full potential. We do not expect you to have direct experience of mentoring nor working with young carers but we do expect you to have empathy, good listening skills and a strong knowledge of the needs and common challenges of young people aged 14-16 with a desire to make a real difference in their lives.

You will be responsible for building and maintaining strong partnerships with community organisations and to generate and maintain steady referrals to the programme. You will be required to assess young carers’ needs and in conjunction with the other Mentoring Project Officer, deliver one-to-one and group support to the mentees, carefully monitoring their progress. Further to this, you will be responsible for responding to safeguarding concerns and maintaining strong professional boundaries.

We welcome and encourage applications from people of all backgrounds, particularly those with a lived experience of having caring responsibilities. If you think you have the skills and experience to be one of our new Mentoring Projects Officers, we would love to hear from you.

The job description as described will be reviewed on a regular basis to respond to any changing needs of the post.

Main duties and responsibilities

Partnerships and Referrals

1. To work with schools, local carer services and community organisations to create and develop referral and access pathways into and out of the mentoring programme and to promote the programme as widely as possible.

2. To ensure partners are kept up to date with information about the mentoring programme and are supported to make referrals on an ongoing basis

3. Provided consent is gained, to report back to the referral organisations to highlight progress that is achieved through the mentoring programme as well as any challenges.

4. To set up and deliver regular school outreach sessions to generate referrals

5. To represent YCDT an any relevant external networking meetings

Young Carer Assessments and Support

1. To carry out thorough assessments of young carers referred to YCDT to understand their support needs in order to provide appropriate mentoring.

2. To explain the Mentoring Programme to young carers who may have never heard of the term ‘mentoring’ before.

3. To build relationships of trust with the young carers so that they can inform you of any problems arising within the mentoring sessions and so that you can effectively track their progress.

4. To provide between 4-6 one-to-one mentoring sessions for each mentee.

5. To deliver 6 x monthly group work sessions for each mentee with an anticipated total of 16 cohorts per annum.

6. At the end of each group work cohort to jointly deliver a celebration activity.

7. To transport young carers to and from each group work session and celebration event.

8. To keep in contact with your mentees throughout their mentoring to ensure they are being supported effectively and are happy with their mentoring sessions.

9. With each mentee, to write a support plan upon completing the programme to identify continued community support.

Monitoring and Evaluation

1. To ensure our Lamplight CRM is up to date and has accurate information, including updating case notes and safeguarding concerns in a timely manner.

2. To ensure you and the other mentor complete session reports after each mentoring session and complete an Outcomes Star at the initial assessment, midway through the mentoring and upon completion.

3. To monitor and evaluate the service, including gathering and uploading data from evaluation forms and surveys.

4. To attend regular supervisory sessions with the Service Manager and produce verbal/written reports on the programme as appropriate.

Other Duties

1. In conjunction with the Service Manager, support the delivery of an annual Young Adult Carer Aspirations Conference.

2. To jointly design and develop the group work sessions and adapt to feedback as needed.

3. To process all expenses, invoices and receipts in line with financial management systems and adhere to budgets in line with funding requirements.

4. To act at all times in compliance with all policies and procedures of YCDT and ensure systems are managed in line with GDPR.

5. To undertake training relevant to the job in order to keep up to date with issues relevant to providing good service for young carers and our partners.

6. To undertake any other appropriate duties relevant to the post.

Further Information

• You must have the right to work in the UK to apply for this job

• You will need to hold a full, clean driving licence and have use of a car

• You must adhere to YCDT’s Equal Opportunities at all times

• Your employment at YCDT is subject to two satisfactory references and an enhanced DBS check

• There is a 3-month probation period for this role

• In your supporting statement, please demonstrate how you meet the person specification of this post and explain why you would like to work for YCDT

Person Specification

Skills and Experience - Essential / Desirable (E or D)

Working with young people

Experience of supporting young people’s education and personal development (E)

Experience of mentoring and/or working in the education system (D)

Communication skills, training and outreach

Strong communication skills including listening skills and empathy (E)

Excellent IT skills, the ability to use spreadsheets, databases and emails effectively (E)

Full driving licence and own transport and willing to travel across the region (E)

Confident speaking to professionals and ability to promote service (E)

Experience delivering group work sessions (D)

Programme Management

Excellent programme management, planning and coordination experience (D)

Experience of monitoring and evaluating programmes effectively (D)

Highly competent in prioritising workloads, with strong organisational skills (E)

Knowledge

Good knowledge of the education system and accessing educational opportunities (D)

Knowledge and understanding of the issues faced by young carers (D)

Knowledge of support organisations and potential referral partners (D)

Good knowledge of safeguarding practices (E)

Personal attributes

Ability to work within a team as well as independently (E)

Committed to YCDT’s mission, vision and values (E)

Sound judgement, able to overcome challenges in a calm and professional manner (E)

Highly motivated with energy and determination to achieve great results (E)

Trustworthy, non-judgmental, caring, proactive, self-motivated and hardworking (E)