Project Coordination Jobs
Do you want to make life better for LGBT+ victims and survivors of abuse?
Galop, the UK’s LGBT+ anti-abuse charity, is seeking an individual with a background in finance, and a proven ability to manage projects, a team and relationships with stakeholders. This is an excellent opportunity for someone self-driven, energetic and proactive looking to take on the challenge and responsibility of managing a small finance team in an organisation making a difference in the lives of LGBT+ survivors of abuse and violence.
Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.
At Galop, we believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans staff and staff members of colour. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.
Galop is a charity registered in England and Wales, with around £4m of income and 65 employees.
About the Role
As the Financial Controller you will be part of the Senior Leadership Team (SLT) and report into the Chief Executive Officer. You will lead a small team and manage the relationship with our existing outsourced finance team, payroll provider and auditors to deliver high quality professional finance services to the charity. You will be responsible for the financial systems and processes and ensuring the quality and timeliness of work delivered.
Galop has gone through a period of rapid growth and you will be continuing the work to align its financial practices to its new operating model. Personally, you will be resilient and driven to develop, implement and improve financial policies. You will be working with the Treasurer and SLT to improve financial management and controls. Your financial analysis and reporting skills will be exceptional and you’ll have the ability to manage people setting clear goals and priorities for your team whilst providing support and challenge where needed.
You will work closely with other teams to establish regular, clear, and consistent channels of communication at all levels within the organisation. You will build and maintain strong relationships with senior managers and their teams and will; improve the understanding of charity’s performance; influence decision-making; deliver analysis and insight on business opportunities and support options and scenarios planning including funding applications.
Location
Hybrid – this role requires some working days to be in our central London office, and some days working from home.
Hours
0.8 - 1 FTE, Part-time (28 hours per week) or Full-time (35 hours per week)
Contract
Permanent
Reports to:
Ben Kernighan – Interim CEO
Salary
Salary scale - £47,369.25 - £54,010.33 (including inner London Weighting of £4,129.42 which is available to staff who live in London and/or work from the Galop office in central London). Dependent on experience and pro-rated for part time roles.
Closing Date
Applications should be submitted by midnight on Sunday 4th August 2024.
Interviews will be held on a rolling basis with the first sets during week commencing July 22nd. Further rounds will be conducted through August.
Please visit our website to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
This is an exciting role within a critical area of FILE, building our evidence base on impact and using it to support learning with a range of stakeholders. The Impact & Learning team at FILE is responsible for generating evidence and learning, enabling FILE and its partners to be as impactful as possible.
As a Monitoring, Evaluation, and Learning Specialist, you will be part of a small and integrated team providing support across a broad portfolio of work.
This involves collating and analysing data, creating and facilitating learning processes within FILE and with our funded partners, and ensuring evidence and insights are fed back into our strategies and those of our partners.
This team works closely with all functions across the wider organisation.
Key Responsibilities
The successful candidate will perform tasks related to the collection and analysis of data as well as learning from evidence regarding FILE’s activities. This position will primarily focus on supporting four key areas:
- Monitoring: enabling and supporting the collection of robust and consistent data from partners to support their progress towards impact
- Data management: partner data collation and verification from different data sources
- Donor and Board reporting: preparation and presentation of data and evidence for our donors and board to demonstrate our progress towards impact
- Learning: enable learning at all levels of the organisation through designing and delivering learning processes with FILE staff and partners
To achieve this, you will:
- Support our portfolio and grants team in monitoring and reviewing grant documentation in line with FILE’s results framework including providing grant assessments.
- Review and verify partner reports, providing summaries for internal portfolio, executive teams and FILE’s auditing.
- Monitor progress of individual grants and portfolios including data extraction in line with FILE’s Results Framework and Case Database
- Maintain and refine as required, data collection and management tools including partner reporting templates in collaboration with our grant management team.
- Summarise relevant data for inclusion in our 6 monthly donor reports and quarterly updates for our Board and Senior Leadership Team.
- Support our Impact and Learning Manager to coordinate strategic inputs from portfolio teams relating to progress and results for inclusion in donor reports.
- Support our Impact and Learning Manager with the development and facilitation of webinars and learning sessions for FILE’s key audiences.
- Prepare and share relevant data in a compelling format bi-annual learning processes with FILE portfolio teams.
- Support our Impact and Learning Manager with the creation of new templates and methods for showcasing impact and results across a wide range of audiences.
About you
We know that long lists of criteria can be discouraging and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
We also recognise that skills and experience can be gained in unexpected places, so we welcome applications from candidates who feel they have relevant skills for the role, gained from a wide range of professional, lived and learned experiences.
- Understanding of and interest in climate mitigation & adaptation, biodiversity or other environmental issues
- Proven experience of applying monitoring, evaluation and learning or research approaches within an organisation
- Experience and interest in building equitable relationships and partnerships and a confident collaborator, able to work with people across the organisation and with external partners
- Facilitation skills – in person and online, including designing sessions and processes which focus on learning outcomes for participants
- Experience of collecting qualitative and quantitative data using different tools and templates including desktop research and semi-structured interview
- Data visualisation skills using different platforms and tools to clearly and compellingly communicate data
- Good quantitative data management and analysis skills including use of MS databases (Excel, Access) or other similar tools
- Competent in translating technical information into reports or knowledge products for different audiences
- Well-developed project management skills
- Philanthropic experience an advantage but not a requirement
About FILE
The Foundation for International Law for the Environment (FILE) was set up in 2018 to be the major philanthropic re-granter scaling up legal action globally to tackle the climate and the biodiversity crises.
We work as movement enablers, campaign strategists, and impact funders, using the law in pursuit of three interconnected system-level goals:
- Reducing net greenhouse gas emissions to protect the climate
- Safeguarding nature
- Delivering climate and environmental justice
We pursue these goals not just by supporting legal action directly. We believe in growing the strength of the climate and biodiversity legal movement globally, and in enabling people and movements to use legal action to shift narratives.
As movement enablers, campaign strategists, and impact funders, we at FILE do not ourselves bring litigation. As a regrantor, FILE is not an endowed foundation, but rather we engage in fundraising to secure resources to support our partners globally.
Working for FILE
FILE is a collaborative community of individuals who share a passion for climate, nature, and justice. We bring together knowledge and experience to support our mission.
Our people are empowered to lead their work both individually and as part of a wider team in order to make impactful change. As a relatively young organisation with the ambitious mission to change global systems, our roles are ideally suited to those who are highly strategic, flexible and adaptable, and open to growing in line with the Foundation.
FILE is committed to challenging inequality and values diversity, equity and justice in all areas of life. Our mission, work and impact is global, with staff and partners from across the world and a range of lived experiences. We firmly believe that we are strengthened by the diversity of our partners and staff.
At FILE, we actively work to create an inclusive culture where colleagues feel welcomed, heard and supported to succeed and thrive.
How FILE supports its staff
FILE is committed to creating a workplace that supports our staff to do their best work and develop professionally. We offer a generous annual leave policy and additional time-off work to support wellbeing. Amongst other benefits, FILE offers private healthcare and a contribution to a pension scheme.
Location
FILE has offices in London and the Netherlands, and a small hub of staff in Australia. Otherwise, we look to employ relevant staff remotely in the regions where our partners are based.
We are advertising this role for candidates based (and with the right to work) in the UK. We will also consider applications from candidates based in other locations where able to do so.
Applications
The apply button will take you to our website where we will ask you to answer relevant screening questions and to upload your CV. Your answers to these questions will be significant in our initial screening process as we look for an insight into you from those responses.
This role is open for applications immediately and we accept applications on a rolling basis. If you are interested, we encourage you to submit your application as early as possible.
Diversity & Inclusion
As an equal opportunities employer, FILE is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join FILE. We are committed to continually learning and improving our diversity and inclusion practices, which can best be done if we are as diverse as the people of the world we’re working to protect.
The client requests no contact from agencies or media sales.
About the opportunity
Critical to our mission, we are looking to recruit a South West and South East Programme Manager to be responsible for three geographical areas and the schools within them, and to support further geographical expansion. You will oversee your region’s Action Tutoring programmes, liaising with our partner schools and developing new school partnerships, whilst supporting your team of Programme Coordinators to engage pupils and support them to build relationships and retain a strong pool of volunteer tutors.
As a Programme Manager, you will line manage Programme Coordinators to ensure they effectively manage their caseload of schools, whilst driving the quality of programmes and ensuring that the delivery of programmes meets organisational KPIs. This role will take a lead on new school recruitment, regularly pitching to Senior Leaders within schools and managing school partnerships within your region to ensure Action Tutoring’s growth targets are met. Additionally, you will contribute to the wider leadership of the Action Tutoring programme team, lead on programme-specific projects to support the programme department's priorities and will be expected to support the wider learning and development needs of the Programme Coordinator team.
This position would suit someone who enjoys working with people who have a frontline role, gets energy from pitching to schools and wants to increase their management experience in an exciting and rapidly developing charity. The successful candidate should be able to manage their own workload to a high standard as well as support others, have excellent attention to detail, be adaptable, relational and used to problem-solving and be able to work well with a range of stakeholders and be confident carrying out administrative tasks to support programme delivery.
Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.
Reports to: Head of Programmes (South)
Salary: £35,102-£36,807 depending on experience. per annum.
Contract and hours: Permanent, full time contract (37.5 hours)
but we will consider requests for 0.8FTE. We offer flexible hours 9.30-4pm as core hours.
Closing date: Sunday 7th July 2024
Interviews: Thursday 11th and Friday 12th July 2024
Start date: Monday 12th August 2024
Place of work: Home based in the South West (Bristol or Devon) with frequent travel to schools in the South West and infrequent travel in the South East.
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
Duties and responsibilities
· Oversee the delivery of all Action Tutoring programmes and corresponding work in the South West and South East; this currently includes Devon, Sussex and Bristol.
· Line manage up to seven Programme Coordinators, meeting weekly with them and overseeing the delivery of their programmes, and supporting them through regular observations, training and feedback to ensure consistently high quality programme delivery. Line management would also include HR responsibilities (appraisal, recruitment etc.) with support from others in the charity.
· Work with Action Tutoring’s Head of Programmes (South) on business development. Leading on recruitment (sales) and retention of schools in the South West and South East. Ensuring that there are a sufficient number of partner schools in the South West and South East according to growth and income targets, by creatively finding new ways to partner and pitch to new school leads
·Ensuring that the Programme Coordinator team accurately collects and records vital data for impact reporting purposes, through confident use of Action Tutoring’s database, processes and systems.
· Lead on reviewing and improving programme delivery in the South West and South East through regular visits to schools and programmes. Using data to reliably assess programme performance and engaging with quality assurance processes to drive impact.
· Develop and strengthen relationships with key stakeholders in Action Tutoring’s partner schools in the South West and South East, including members of the Senior Leadership Team, ensuring strong retention of school partnerships each academic year.
· Take a lead, with support from others in Action Tutoring, on networking in the South West and South East. This could include connecting and attending events with other charities, universities and other organisations to build Action Tutoring’s presence locally.
· Work closely with the Marketing, Communication and Engagement teams to establish and maintain volunteer recruitment opportunities and channels in the South West and South East.
· Develop strategies, meet with new leads and attend events to ensure a sufficient supply of high- quality tutors for your region, effectively managing your tutor pool and signing tutors up to programmes.
· Lead on projects that support the programme department’s priorities and strategy, dependent on your individual skills e.g. safeguarding, curriculum, data.
· Report and work closely with SMT, including presenting to SMT and attendance of biannual Programme Manager training days to add input to future development of programme delivery.
· Facilitate wider team or programme team training to support the learning and development needs of frontline staff.
· Any other responsibilities reasonably required.
Person specification
Qualifications criteria:
· A*-C in maths and English at GCSE (or equivalent experience).
· Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
· Knowledge of the education sector, schools, young people or providing interventions to improve outcomes.
· Able to manage and lead others, leading by example; line management experience would be an advantage or the ability to demonstrate a strong understanding and evidence of the qualities that make for effective line management.
· Able to work independently and use initiative in a range of situations. You will need to be able to effectively organise your own time and be confident in working autonomously.
· Able to develop strong relationships with a variety of stakeholders. This includes the ability to build and manage relationships with stakeholders you may not see regularly. You will need to be able to adapt your communication style to different audiences and uphold Action Tutoring’s high standards of professionalism.
· Strong verbal and written communication skills and the ability to pitch to individuals or groups of school leaders. Confidently articulating and advocating Action Tutoring’s mission to wider audiences.
· Able to meet deadlines and undertake administration. You will be responsible for maintaining accurate and timely records of all aspects of Action Tutoring’s work for your area and, where needed, support your Programme Coordinator to achieve this.
· Able to manage competing priorities and prioritising, and able to adapt and problem solve to support the needs of frontline staff.
· Able to work under pressure to ensure deadlines and targets are met.
· Computer literate, competent using Word, Excel and PowerPoint.
· Adaptable and open to learning. Action Tutoring is a relatively young organisation and is constantly changing – the Programme Manager will need to be willing to adapt and to grow and develop with the organisation, as well as taking a lead on suggesting changes and driving programme improvement.
· Committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment. The Programme Manager role is critical to enabling Action Tutoring to deliver on its mission and you will need to be passionate about this.
· Committed to equality, diversity and inclusion.
· Committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
· Experience of project management.
· Experience of business development or sales to help deliver results.
Job Description – Operations Manager
IcFEM Dreamland Mission is a Christian charity set up to help fund and support the work of IcFEM in
Kenya. We had been running for almost 20 years with volunteers
running a home-based UK office. Three years ago we employed staff in the UK for the first time. We
currently have income of £350k- £400k a year depending on the projects running. IcFEM Kenya is a
locally run organisation based at Kimilili in Western Kenya. IcFEM Kenya runs community projects as
well as a school and hospital. The past five years has seen our work grow significantly, including the
school and hospital which have developed into large institutions that are valued by the community
in Kimilili and fit well into the local government set up.
We are looking for an individual who is ambitious to see our ministry grow and is experienced at
blending trust in God with human endeavour.
We are seeking an Operations Manager who has experience of the charity sector and is prepared to
be flexible and adaptable to the needs of this small charity. There is the potential for flexibility within
this role and we would be willing to discuss a variation in hours worked. Some occasional evening or
weekend work will be needed, and occasional travel to Kenya is an important part of the role,
particularly to build relationships with the Kenyan team.
Operations manager
Full-Time: 37.5 hours a week or part time/job share considered.
Flexible working available
Work from home
Salary: £30,000-£40,000 PA (Based on experience)
Annual Leave: 25 days PA plus Bank holidays and your birthday if it falls on a weekday. The office
will shut 25th December -1st January and these days will not be counted as part of your leave
entitlement.
Accountable: Chair of Trustees, Treasurer and Secretary
Contract: Permanent (6-month probation)
Handover period: During the probation period some work currently undertaken by Trustees will be
handed over to the post holder. Upon successful completion of the probationary period the post
holder will report to the Chair of Trustees.
Job description
Governance and legal compliance
➢ Review and keep updated UK policy and procedure documentation, writing new policies
where necessary to encompass latest regulations
➢ Regularly review the Safeguarding policy, and risk assessment, with the Trustee who leads
on safeguarding
➢ Work with the Treasurer and Secretary to ensure compliance and deadlines for Charity
Commission
➢ Review “new volunteer” and “new staff member” packs to ensure they meet the legal
requirement of the Charity Commission and all data protection policies
➢ Ensure all staff and volunteers hold correct documentation such as DBS certificates
➢ Ensure compliance with all regulatory authorities and regularly report on these to the
Trustees
➢ Maintain up to date knowledge of Charity policy and procedures
Finance and administration
➢ Manage the charity income and donations, including processing of cheques, bank transfers
and donor management system to acknowledge donations
➢ Grow the number of individuals and churches in the UK who support this charity
➢ Develop and manage donor relationships.
➢ Maintain and develop appropriate financial policies
➢ Manage income from giving sites such as Just Giving, Virgin Giving and PayPal
➢ Manage designated project funds and other finance tasks
➢ Oversee the marketing and communication role to promote the charity
➢ Line manages the Operations Assistant
Project management
➢ Alongside the Operations Assistant, and working closely with the Kenya team, continue to
manage the school sponsorship scheme for IcFEM DEC primary school
➢ Alongside the Kenyan team grow and develop the secondary school sponsorship scheme
➢ Alongside the hospital staff, co-ordinate the UK funded DMH hospital projects including
reports and stories from Kenya
➢ Present own ideas for projects and start to take ownership of new projects
➢ Work with donors including churches to develop current and new projects
➢ Represent the charity externally and strengthen partnerships with all relevant stakeholders
➢ Manage the UK end of Community based projects (e.g. Tree Growing and Bee’s & Honey)
including communications, funding, donor and partner management
➢ Monitoring and evaluation
➢ Set up and manage a monitoring and evaluation system for all UK-funded projects
➢ Provide regular feedback to relevant Trustees or Volunteers who are partners on specific
projects and once a quarter feedback to Trustees meetings
General administration and IT
➢ Oversee regular updates to the website, and social media
➢ Manage enquires both on the telephone and via email
➢ Co-ordinate volunteers both in the UK and those wishing to visit Kenya
➢ Co-ordinate the office including annual leave and day to day planning
➢ Assist Trustees with other administrative matters
Person specification
We are seeking a servant-hearted, emotionally intelligent, self-aware and authentic individual who is
outward looking, a good communicator, level headed and tenacious.
Required experience
➢ Have had extensive experience of the charity sector
➢ Book-keeping, banking or other finance skills and/or experience
➢ Experience of managing teams including volunteers
➢ Proven track record of being a team player
➢ Proven track record of managing charity offices and projects
➢ Experience of working with the highest levels of discretion, integrity and honesty.
Desirable experience
➢ Experience of working in East Africa
➢ Experience of using Beacon Donor Manager, and Xero finance manager systems, and if not
willing to learn
➢ Experience of managing online donor platforms
➢ Experience of website management
➢ Educated to degree level in relevant area or relevant professional qualifications
➢ Fundraising experience
➢ Experience of marketing in a charity setting
➢ Experience of working with volunteers
Required skills and abilities
➢ Able to work with minimal supervision
➢ Good relationship management skills
➢ Have tact and diplomacy skills
➢ Excellent written and verbal communication, marketing and PR skills
➢ Have excellent IT skills including Excel and the ability to learn website management
➢ Highly organised, able to manage multiple tasks at once and under pressure, and adept at
building good relationships
➢ Able to foster a culture of innovation and initiative-taking, creating a ‘can do’ atmosphere
that values everyone’s contribution and coaches out the best in the team.
Desirable knowledge
➢ Be up to date with charity law and have experience of coordinating policy and procedures
➢ Educated at least to A level or equivalent with GCSE passes English and Maths
➢ Knowledge of charity governance and developing new policies for growing charities
Personal qualities
➢ An active Christian faith with an openness to engage in devotions in the office
➢ Willing to work with ethos of a Christian Mission including partaking in prayer meetings and
church meetings
➢ Model professionalism and a passion for excellence.
➢ Willing to be flexible and work some evenings
➢ Comfortable lone working or with only one colleague
➢ Be willing to travel to Kenya when required
This job has an occupational requirement under Schedule 9 of the Equality Act 2010 to be held by an
active, practising Christian who assents to our Statement of Faith.
Please send a CV with 2 references and a maximum of a 2 page cover letter
The client requests no contact from agencies or media sales.
Hours: Full-time
Remuneration: Up to £32,000 GBP (dependent on experience)
Duration: Permanent
Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)
Applications from people with an existing legal right to work in the UK are only accepted.
Are you an organised, proactive professional with a flair for executive support and a passion for making a difference in a leading organisation's operational efficiency?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
We are seeking for an Executive Assistant to work closely with our Chief Executive. With a commitment spanning over several decades, we aim to ensure that our operations and strategic initiatives are executed flawlessly, contributing significantly to our mission's success.
In this pivotal role, you will be instrumental in enhancing the Chief Executive's effectiveness by providing comprehensive support, managing sophisticated calendar arrangements, and facilitating internal and external communications. Your responsibilities will encompass a broad spectrum of activities from coordinating travel and scheduling to preparing and editing important documents and presentations.
You will also be involved in conducting research and analysis on relevant topics, organising meetings and events, and serving as a liaison to the Board of Trustees. The role demands a high level of discretion and professionalism in managing the Chief Executive's social media presence and supporting donor/funder relations.
The ideal candidate will have a proven track record in a similar role, demonstrating exceptional organisational, communication, and management skills. Experience in handling a wide range of administrative and executive support-related tasks, with the ability to work independently with little or no supervision, is crucial.
UK-Med offers a competitive salary, benefits, and a dynamic working environment, where you can make a tangible difference through your contribution to our humanitarian efforts. If you're ready to take on this challenging and rewarding role, we'd love to hear from y
How to apply
We strongly recommend that you read the Candidate Information Pack - Executive Assistant - July 2024 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Your covering letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification
Applications must be submitted no later than Friday 19 July 2024
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting and rewarding opportunity has arisen to join our Aquarius service in Birmingham. The Youth Participation Worker will facilitate and develop a Youth steering group for The Aquarius service in Birmingham, support aftercare for young people leaving treatment, coordinate and facilitate diversionary activities to support young people and their families.
The post holder will develop and support delivery of all Volunteer programmes inclusive of Peer Support and Peer Mentoring Programmes, to include the recruitment, placement and retention of volunteers/peer mentors. They will ensure that general Service User participation and empowerment is implemented across the Service.
In addition, the post holder will:
- Actively recruit volunteers, peer mentors and facilitate Youth Steering group meetings.
- Work with the Senior practitioner & Team leader, to develop and implement a service user involvement strategy, including establishing and supporting a service user board.
- Develop and deliver volunteer, peer mentoring and service user involvement programmes in accordance with the Aquarius organisational framework.
- Support the delivery of aftercare provision.
- Assist colleagues with the coordination and delivery of diversionary activities.
- Keep accurate records and the necessary data for reporting and evaluation purposes.
- To provide written records and reports as required by the organisation.
- Be available to work days, evenings, and weekends when required, to meet the demands of the service and be willing to travel to various locations, as necessary.
An energetic and confident self-starter, you have a certificate in youth and community work e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies) or significant experience of working in a similar role with a commitment to complete NVQ Level 3 Health and Social Care. As well as significant knowledge and experience of working with young people, you have knowledge of project planning and experience of working in the substance misuse sector. What’s more, you have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office.
This is a permanent full-time role requiring the post holder to work 37 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will be renamed to reflect the new organisation, of which Aquarius will remain a subsidiary.
About Reprieve
Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.
Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.
Reprieve’s main office is in London, UK. Reprieve also supports full-time fellows in multiple other countries, who work as lawyers, investigators and campaigners. We work closely with partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions.
Reprieve works in close partnership with its independent sibling organisation Reprieve US.
About the Role
The Head of Unlawful Detentions is responsible for overseeing Reprieve’s work on unlawful detentions, which comprises detention cases in North East Syria (NES), advocacy work with families of detainees in NES, support to those repatriated from NES, and our Guantánamo and Life after Guantánamo Projects.
Background on Unlawful Detentions Work
Reprieve was one of the very first organisations allowed inside Guantánamo. Since then, we have secured freedom for more than 80 men illegally detained without charge or trial, and we continue to support some of these men through our Life After Guantánamo project.
Reprieve also advocates for the release and repatriation of foreign nationals detained in camps and prisons in NES. We aim to ensure that detained individuals are treated in line with international law, and not subjected to the death penalty, extrajudicial execution, arbitrary detention, torture, or rendition. We also advocate for and support clients and their children after their release from arbitrary detention.
Through our work we aim to challenge and change flawed ‘War on Terror’ narratives and legal and political frameworks – including in the UK, Europe and the US – that engender state-sanctioned discrimination and abuse, undermine the rule of law and human rights, and create two-tiered layers of citizenship rights for ethnic minorities in Western countries.
About You
You will be responsible for developing and implementing strategies using a dynamic approach in which each of Reprieve’s methodologies—casework, investigation, litigation, political and public engagement, support for and (where possible and appropriate) advocacy with affected communities—connect with one another to achieve positive outcomes in individual client’s cases and address structural rights violations.
You will be enthusiastic about working for an organisation with Reprieve's mission and vision. You will have a minimum of five years’ experience line managing busy and diverse teams. You have significant legal and casework experience and experience managing a complex portfolio of cases. You will also have substantial advocacy experience, an understanding of campaigning, strong writing skills, and excellent attention to detail.
You are a person with a high level of cultural competency, with direct lived or working experience with communities impacted by the so-called ‘War on Terror’ and/or relevant conflicts. You will be able to demonstrate an understanding of how racism and institutional discrimination affect our clients. You will ideally have experience working closely with clients, empowering them to play an active role in designing the advocacy and strategy adopted to address issues in their cases. You will have sensitivity to the risks faced by those with whom we work and a demonstrated commitment to acting in the best interest of clients. You will have professional maturity, flexibility, and a willingness to put clients and Reprieve’s mission above all else.
In addition to being conversant in relevant legal systems, you are abreast of the domestic, regional, and geopolitical developments that impact on detention issues in the areas in which we work. You will also have a good understanding of the political and legal context of human rights violations carried out in the name of ‘counter-terrorism’, particularly in the UK, Europe, and the US, and of gender and trafficking issues. You will have the ability to develop targeted strategies to influence the policies and public conversations in these jurisdictions.
Salary, contract and location
The role is a full-time, permanent position with a salary of £59,226 per annum less any required deductions for tax and national insurance. Reprieve works across a number of jurisdictions; as such this is a role that may require work outside of core hours from time to time.
Reprieve operates a hybrid working model and we require staff to work a minimum of 40% from the London office and the rest of the week from home.
Reprieve is proud that the highest-paid member of staff is paid no more than double the lowest-paid member of staff. Our pay is transparent and non-negotiable. We are a flexible employer and offer a range of non-financial benefits to employees. We welcome applications from a range of backgrounds. You can learn more about Reprieve’s salary structure and ethos on our website.
Applicants must have the current right to work in the UK, which will be checked prior to interview. Reprieve is an equal opportunity employer and we particularly welcome applicants from Black and minority ethnic communities, members of the LGBTQI community, and those with disabilities. Reprieve is committed to fighting racism and advancing racial justice, both in our work and within Reprieve.
To Apply
Please review the job description for full details on the role and complete the application form on our website adn follow the instructions on our website.
Applicants should note that CV, cover letters and other documents should not be submitted for this role and will not be considered. Applicants must have the current right to work in the UK.
The client requests no contact from agencies or media sales.
Are you a strong leader who is passionate about digital transformation and dedicated to making a real difference? Samaritans is looking for a skilled Delivery Manager to join our Digital Services team. You’ll join a passionate and supportive team of experienced individuals, all with the same common goal – of futureproofing our international digital services footprint.
We’re rolling out a cutting edge CCAAS platform (Amazon Connect) which is the central digital platform for contact services including online chat and voice). This platform will be used to deliver a phone call every 10 seconds to our 20,000 volunteers, 24/7 hours per day, 365 days per year. Your role will help to reduce the number of people who die by suicide.
You’ll be a strong people manager, understand about rolling out service management frameworks such as an information technology infrastructure library (ITIL) and be familiar with service desk operations and IT service management. You’ll be passionate about understanding all of the integration points across a vast network of carriers, platforms, vendors and quality assurance partners.
• Fixed term contract until 27 June 2025
• Full time (35 hours per week)
• £49,000-£55,000 per annum
• We are passionate about flexible working, talk to us about your preferences
• Hybrid working, linked to our office in Ewell (Surrey), with a mix of home and office working
• In-office working: we’d love to see you in the office at least twice per month
• This isn’t a 9-5 role. Given our service delivery model, there is significant evening and weekend working, within your working hours. This role will also require occasional travel to our offices, which are based in Scotland, Wales, England and the Republic of Ireland.
Key Responsibilities:
• Team Management: You’ll lead a group of highly experienced and passionate team mates.
• Procedural Documentation: Collaborate with team members to document current and future processes, develop standard operating procedures, and provide training and support.
• Transitional Preparation: Prepare and maintain documentation for our platform transition, liaise with stakeholders, and ensure seamless knowledge transfer.
• Service Desk Management: Clarify roles, establish procedures, develop a service catalogue and SLAs, and implement KPIs for efficiency.
• Change Management: Coordinate change efforts, develop comprehensive plans, and ensure effective communication and training.
• Stakeholder Engagement: Build strong relationships, facilitate workshops, and keep stakeholders informed of project progress.
Job Description is here
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application: If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide a cover letter (2 pages maximum) tailored around your motivations for applying and your skills and experience in relation to the job outline.
This role will close for applications at midnight on 7 July. Join Samaritans and make a real difference.
Hours: 35 hrs per week
Contract: Fixed-term until May 2025
Benefits:
- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Location: London/Bristol - flexible working arrangement can be agreed with the line manager.
An exciting opportunity has arisen at the National Housing Federation (NHF) for an Events Organiser. The role will join a busy operations team to co-ordinate the planning and delivery of a range of commercial conferences across England for numbers ranging from 200-1300 attendees. Our events provide housing leaders with the guidance, information and inspiration they need to deliver great services for their residents and communities.
You will be working as part of a friendly team who are focused and driven to deliver amazing events. We are looking for someone who can drive projects forward, juggle conflicting priorities and deliver memorable event experiences for our delegates.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in joining an award winning events team?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
- Collaborating across the event teams and with stakeholders to ensure flawless delivery of first class events in line with NHF standards.
- Ensuring project based budgets are maintained, costs are controlled with suppliers and negotiated without compromising quality.
- In collaboration with conference producers, offering comprehensive support to speakers and optimising their event experience.
- Coordinating all onsite and online event activities including staff, speakers, event apps, venues and onsite contractors.
- Analysing and reporting against event performance and make recommendations for future events.
The successful candidate:
The successful candidate will be able to demonstrate:
- Experience of organising conferences from an operational perspective.
- Experience of managing project based budgets.
- Experience of procuring event products and services and manage those relationships to meet our quality standards.
- An understanding of delivering memorable in-person experiences and working with event apps.
- Excellent communication and negotiation skills.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.
Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 14 July 2024
Interview date: w/c 29 July 2024
We are looking for a dedicated and conscientious individual with experience of giving advice to people in vulnerable circumstances and who can relate to others in a sympathetic and understanding way. Experience of giving energy related advice is not essential as you will be provided with extensive training as well as mentoring support from an experienced colleague.
Pay and conditions
- The role is full-time (37.5 hours per week).
- The salary for the role will be £27,121 rising to £29,803 after six months.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Engage with disadvantaged households who need help with energy issues.
- Improve the understanding and confidence of households in fuel poverty to better manage their energy use.
- Reduce the financial hardship and stress of households in fuel poverty by supporting their access to lower tariffs (where possible), grants for heating and insulation improvements and income maximisation.
- Improve the wellbeing and safeguarding of households in fuel poverty whose health conditions are exacerbated by living in a cold home.
- Identify energy improvements that can be made to the home and refer to installers who can fit them.
- Refer households onto other organisations in the area as appropriate for further support.
- Advocate on behalf of householders when communicating with energy suppliers, including making formal complaints on behalf of clients where necessary.
- Manage several complex casework cases over a period of time with minimal support.
- Maintain appropriate client confidentiality at all times in accordance with relevant policies and procedures.
- Carry out outreach activities and/or explore networking opportunities if demand for the service is too low.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- Minimum Maths and English GCSE or equivalent.
- Experience of giving advice.
- Experience of customer service.
- Experience of taking a lead on the delivery and coordination of project-based act
- Ability to respond to vulnerable clients in a respectful and engaging manner.
- Ability to demonstrate active listening skills in order to correctly identify the support needs of clients.
- Ability to present complex information in an accessible and appropriate manner.
- Ability to work in a team and able to identify areas where their skills complement others.
- Ability to maintain admin systems independently and accurately.
- Able to work independently and use own initiative.
- Highly organised at managing time and workload.
- Skilled in use of MS Office applications including Word, Excel and Outlook.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply and find out more about the role, please download and complete the supporting documents available on our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
The closing date for applications is Monday 22 July 2024.
Interviews are expected to take place Thursday 1 August. Please note the interview date may change should we have a high volume of candidates.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
Community Fundraising Volunteering Officer, an excellent opportunity to join a National Children’s Charity at a very exciting time of investment and growth across Community and Mass Fundraising.
- Location: Remote working. Based anywhere in the UK.
- Salary: £30,070 per annum + benefits
This is a newly created role due to investment and growth across community and mass fundraising.
As the Community Fundraising Volunteering Officer, you will join the Community and Volunteer Team, responsible for the coordination and delivery of new and existing Community Fundraising Volunteers, focused on increasing their participation and enhancing their community fundraising activities, along with improving the community volunteer’s experiences. You will also support with the long-term planning of the community fundraising volunteer fundraising programme.
Key responsibilities:
- Coordinate the delivery and development of the Community Fundraising Volunteer-led programme.
- Recruit, steward and develop Community Fundraising Volunteers, enabling them to inspire and engage their local communities to generate income.
- Coordinate volunteer projects, enhancing the quality of the volunteer experience and meeting income targets.
- Research community fundraising opportunities in communities, communicate these opportunities with the volunteers.
- Coordinate resources, tools and products for Community Fundraising Volunteers.
- Identify training needs, working with a Volunteer L&D Co-ordinator to organise training.
To be successful in this role you will have prior experience and knowledge of:
- Working within a similar Community Fundraising role, with experience of volunteer recruitment and stewardship.
- Proven track record in achieving financial and non-financial targets in a Community Fundraising capacity.
- Experience of stakeholder management, relationship building, with the skills to persuade, motivate and inspire others.
Deadline for applications: 19th July.
Salary: £30,070 per annum + benefits
Location: Based anywhere in the UK.
Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Thousands of vulnerable children pass through UK railway stations every day. Most of us wouldn’t even spot that they were in danger.
As Railway Children’s Community Engagement Worker (London), you will energise key stakeholders to come together to collectively keep vulnerable young people safe on the rail network. You will build and strengthen partnerships with – and between – the rail industry, British Transport Police (BTP) and others working locally with vulnerable young people in order to drive forward innovative approaches to contextual safeguarding.
As part of a dynamic team delivering the Safeguarding on Transport (ST) project, you will be responsible for developing our community engagement work in the London Area as well as supporting our wider UK programme. The role will require you to engage the public and work closely with British Transport Police, station staff and employees as well as local services in the area. You will support our innovative Safeguarding Action Groups that catalyse communities working in and around London’s stations to combine efforts and resources to keep people safe.
Your engaging manner, strong people skills and experience managing stakeholder relationships will ensure that you are able to help create a safer rail network that is actively seeking to look out for and protect vulnerable young people.
This is a London based role that will combine a blend of working from home with being out meeting members of the community across London - especially in and around some of London's busiest stations.
For further information about this post and working for Railway Children, including how to apply, please visit our website.
Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.
Closing date: midday, 8th July 2024
Interviews:
first round – 17th July 2024 (online)
second round – 23rd July 2024 (in person)
The client requests no contact from agencies or media sales.
Do you have strong experience in product management within an awarding body or similar professional organisation? Are you used to developing regulated and/or non-regulated training or qualifications and managing a product portfolio across a full product lifecycle?
TPP are recruiting a Product Lead on behalf of our client, an organisation providing membership and solutions to ensure the sustained development of a skilled workforce.
Work setting: Hybrid - Monday and Thursdays in the office.
Salary: £40,000 per annum
Hours: Permanent, full-time (37 hours per week)
Location: Solihull
The Role:
As a Product Lead, you will support the Product Manager in the continuous improvement and management of the portfolio, from design and development through to ongoing monitoring and review.
Main responsibilities:
*Product Development: Design, develop, and review a portfolio of schemes, ensuring they remain valid and relevant.
*Stakeholder Management: Form and maintain strong relationships with key stakeholders, including employers, training providers, and industry groups.
*Project Management: Ensure all product milestones and deadlines are met through proactive project management, including the recruitment and management of third-party Associates.
*System Management: Manage scheme setups and amendments within online systems, including Quartz, XAMS, and Gencarda.
*Quality Assurance: Liaise with the Quality Assurance Team on the setting up of Endorsed Training Programmes.
*Innovation: Recommend and implement innovative training delivery approaches to improve existing schemes and programmes.
Essential requirements:
*Solid experience in product management within an awarding or similar professional body.
*Experience in managing a product portfolio across its lifecycle.
*Strong relationship development skills.
*Excellent verbal and written communication skills.
*Ability to write clear and concise specifications and materials.
*Excellent organisational and time management skills.
*Familiarity with computer-based learning and assessment systems.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an Employment Coach with our Employcare Project you will be supporting unpaid carers living in Manchester; providing support and coaching in order for them to re-enter paid employment or voluntary roles. The successful candidates will manage a small caseload of carers and provide them with 1:1 support, helping them overcome barriers to employment and training. You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations.
This role is subject to a Basic DBS check.
For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.
We are recruiting for 1 full-time equivalent role, but are open to a mixture of part time hours, so please put in your application how many hours you are interested in.
In your application, please outline how you meet the ‘Essential Criteria’ for this role. This is outlined in the ‘Person Specification’. If you don’t meet all the criteria, don’t worry, we still welcome your application and you can always get in touch with us for a formal chat if you have any questions.‘Desirable criteria’ are things that would help you in this role but are not essential. If you don’t meet these criteria, please still apply. You can use examples from your personal life as well as your professional experiences when completing the application.
Applications for this role close at 5pm on Tuesday 23rd July, with interviews scheduled for the W/C 29th July. However, we will review shortlist applications as they are sent in and so we may close this vacancy early if successful candidates are appointed, so please apply as soon as possible.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymous recruitment by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Assistant to CEO
Salary Banding: £32,000 - £35,000 per annum FTE
Contract: Permanent
Hours: Full Time, 37 Hours Per Week OR Part Time 30 hours over 4 days
Location: Hybrid (up to 2 days WFH) / Hatfield
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are a big-hearted, open and expert team that seeks to break the cycle of youth homelessness through education, advice and support.
What can we offer you?
- A supportive, passionate and inclusive environment.
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays) (increases with LOS)
- Holiday Purchase Scheme
- People's Pension Plan contribution
- Group Life Insurance plan 4 x salary
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme.
Job Purpose
This is a critical role, sitting at the heart of hyh, the purpose of which is to provide high quality administrative support to the CEO, coordinate and administer the leadership and governance of the organisation and oversee the smooth running of the office.
Administration and Support for the CEO
- Be a step ahead at all times in providing executive support to the CEO including: diary organisation, making appointments, responding to invitations, dealing with correspondence, and liaising with external partners and arranging travel.
- Conduct research, prepare papers and briefings, produce PowerPoint presentations.
- Project support for organisation wide projects.
Leadership and governance support
- Plan and coordinate the efficient running of leadership and governance meeting cycles, including scheduling meetings, booking venues, circulating documents, collating reports, minute taking, maintaining action logs, arranging refreshments etc. This includes the Board of Trustees and two sub-committees (Governance and Finance), Senior Leadership Team (SLT) and Leadership Team (LT).
- Provide high level admin support to other members of the SLT as required (Head of Services, Head of Fundraising & Communications, Finance Manager).
- Coordination and administration of internal staff meetings and communications, including monthly Team Briefings and bi-annual Organisation Days.
- Provide on-going support to Trustees, including responsibility for their induction and on-going training
- Maintain and update trustee records and registers, including Charity Commission and Companies House registrations.
- Manage our policies and procedures and oversee the annual cycle of policy reviews.
Office management
- Oversee the smooth and efficient running of the office, ensuring that it is a great working environment for staff where supplies never run out, the office is clean and tidy, and all staff have the furniture and equipment they need.
- Coordinate a small team of office/admin volunteers to provide excellent support to the wider hyh team.
- Build and maintain service and supplier contracts and relationships, including our landlord, telephones, broadband, lone working devices, phones, printers and cleaning.
- Be the main contact for our IT managed services provider and act as the internal contact point for any IT queries.
Organisational support
- Support the SLT with our day to day health and safety compliance including administering Health and Safety Committee meetings, carrying out workstation assessments and conducting regular H&S checks and annual PAT testing.
- Support the SLT with our data protection including administering GDPR Committee meetings, managing the relationship with our external Data Protection consultant and acting as the internal point of contact.
- Provide staff induction and on-boarding in relation to the office, IT and equipment.
Skills and experience:
- Significant experience as a senior Executive Assistant at CEO level.
- Significant levels of office management experience.
- Strong administrative background, ideally with experience working in the non-profit sector but not essential
- Experience managing and overseeing contracts, ensuring the service providers are excellent value for money.
- Experience acting as secretariat to boards of trustees or similar governance bodies.
- Experience managing people in paid or voluntary roles.
- Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders
- Excellent interpersonal skills with the ability to build rapport and communicate sensitively
- Target-focused and results-driven with highly effective time management and exemplary prioritisation and planning skills.
- Accuracy and meticulous attention to detail
- Ability to think creatively and solve problems smartly.
- Positive with a “can do”, solution focused attitude.
- Self-motivated and ability to work on own initiative, independently, without direct supervision.
- A strong completer-finisher.
Full Job Description available attached to Job Advert.
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter telling us about how your skills align with the role and attach your CV .
If you require any reasonable adjustments to support your application and/or the interview stage please let us know and we will be happy to help and support where practical.
Recruitment Process will consist of a face to face interview and if successful we will conduct a personal interview as second stage. The details of this will be explained should application be progressed to next stage.
Closing Date: 10.00 am 8th July 2024
Interviews are expected to be arranged for week commencing 15th July 2024
Equality, Diversity & Inclusion
We treat everyone with equal dignity and respect, and promote equality, diversity and inclusion for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and encourages and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.