Project Administrator Jobs

Overview of the Projects Manager – Central Asia role and the team

The Projects Manager – Central Asia will join the projects team and interface with new and existing project partners in areas where the Church is persecuted and/or suffering. This role is responsible for identifying, evaluating and overseeing projects in Central Asia that align with Barnabas Aid’s mission and objectives. It involves managing the entire project lifecycle, from proposal evaluation and grant administrant to monitoring and reporting. The ideal candidate will have a strong background in project management, excellent organisational skills, and a passion for making a difference in the lives of suffering Christians through effective grant management.

The Circuit Administrator must have good admin & communiocation skills, able to self-motivate and work effectively as part of the small Circuit Office Team supporting ministers, officers and 17 churches of the Harrow & Hillingdon Circuit of the Methodist Church.  Based at the Lighthouse Centre, South Ruislip. Office hours 9am to 2pm Monday to Wednesday (some flexibility allowed and required). The post is for 20 hours a week (with the potential for increased hours). 
More details provided in the application pack.

Key Responsibilities will include:

• Responsibility for lettings at the Lighthouse Centre (ensuring the Lighthouse is self-sustaining)
• Supporting and delivering circuit-wide training (one-to-one or larger groups)
• Safeguarding administration
• Act as secretary to meetings
• Provide admin support

Key Skills and Experience:

• Administrative experience, with excellent record-keeping and minute-taking skills
• Strong communication skills.
• Experience in delivering training would be advantageous.
• Attention to detail
• Proficiency in Microsoft Office
• Ability to work independently, meet deadlines, and adapt in a dynamic environment
• Experience supporting and working in a team
• Flexibility and willingness to accommodate occasional evening and weekend work
• Willingness to travel locally for occasional activities away from the normal place of work (meetings & training etc.)

We want you to have every opportunity to demonstrate and develop your skills, ability and potential.  This role has the potential to expand and develop over future years.

Appointment will be subject to satisfactory references and DBS check.

Overview of the Projects Manager – South Asia role and the team

The Projects Manager – South Asia will join the projects team and interface with new and existing project partners in areas where the Church is persecuted and/or suffering. This role is responsible for identifying, evaluating and overseeing projects in South Asia that align with Barnabas Aid’s mission and objectives. It involves managing the entire project lifecycle, from proposal evaluation and grant administration to monitoring and reporting. The ideal candidate will have a strong background in project management, excellent organisational skills, and a passion for making a difference in the lives of suffering Christians through effective grant management.

The Programme Support Administrator role will play a vital part in the smooth running of the organisation, working to support programme teams across The Diana Award with a range of administrative tasks.  You will support across all programmes and areas of delivery as required, as outlined by your line manager.

Your responsibilities include answering general enquiries via phone and email, answering programme-specific enquiries, liaising with suppliers and / or distributors for resources, and any other ad hoc requirements for the smooth running of our programmes.

This is a fast-paced and busy role, which would suit someone who is highly organised, has exceptional attention to detail, understands the day-to-day management of data and is great at both written and verbal communication. You'll play a key role in giving our young people and partners life-changing experiences through training and events.

We are currently recruiting for this role on 6 month fixed contract as maternity cover. While there may be a chance that this role is extended or an opportunity for movement within the organisation after the initial 6 months, there are no guarantees of a contract extension.

ob Description

In this role your time will be split across our main Programmes and you will be line managed by the Youth Participation manager, who you will support with the coordination of our group of Young Advisors.

Administrative Support

Act as the first point of contact for all enquiries relating to designated inboxes, via the website and phone - providing excellent customer service levels.

• Support our programme teams on a range of administrative tasks which include: processing Awards applications and completing due diligence checks; supporting with the recruitment and onboarding of volunteer mentors; supporting on external events, outreach and training events; creating application forms in form-building platforms; ensuring databases and records are kept up-to-date

• Support and assist across programmes, events, work streams and ad hoc projects as required.

• Support Operations Directorate as required on planned or ad hoc projects.

Youth Board

• Support the Youth Participation Manager in their role, which may include:

• Supporting the coordination of the Youth Board meetings, ensuring all participants are informed and prepared.

• Assist in onboarding new Youth Board members, including sharing induction materials and organising training sessions.

• Supporting with communication between the Youth Board and Youth Participation Manager, and other stakeholders.

• Supporting with travel, accommodation, or resources for Youth Board activities or events when required.

Salesforce

•  Support with Salesforce across teams, to be a point of contact / Champion

• Provide data entry support where required to main CRM records.

Safeguarding

• Reporting Safeguarding Concerns to the Safeguarding Team inline with our policies and procedures.

• Completing all required reporting on safeguarding concerns (eg. MyConcern).

• Respond to enquiries which are flagged as a safeguarding concern where required, the Safeguarding Team will provide the email copy and support.

In this role, you may be required to work weekends and evenings on occasion around bigger events - approximately 2 or 3 events a year

The successful candidate must have the right to work in the UK.

Richmond CVS is pleased to be recruiting a Project Coordinator – a new part-time role created to drive and support our new governance project as we continue to adapt and strengthen our offer to the voluntary and community groups in Richmond.

You may already work in the voluntary sector, or perhaps you are keen to do so, but as long as you can demonstrate that you have the key administrative and people skills required, together with attention to detail, we would very much like to hear from you.

Operations Administrator 

Job titleOperations Administrator PurposeTo support the Operations, IT, HR and Security Management functions of the organisationResponsible toAssociate Director, Finance and Operations Responsible forN/A Working withAssociate Director, Finance and Operations, HR and other RedR UK Programmes staff, colleagues in other departments and stakeholders as necessary.
LocationLondon, UK, Hybrid with at least 2 days from officePostFull timePeriodPermanent, opportunities for career progression Grade1.1SalaryGBP 25,937

RedR UK and the work we do 

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard. 

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct. 

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work. 

ABOUT THIS ROLE 

We are looking for a passionate and self-motivated individual to join our Operations Team. In this role, you will report directly to the Associate Director of Finance & Operations and contribute to the efficient oversight of our operational and administrative functions on a daily basis. Demonstrating exceptional time management and organisational capabilities, you will exhibit the capacity to produce high-quality work, even in demanding situations. Your attention to detail will be paramount, allowing you to navigate multiple priorities successfully while fostering clear communication within the team. 

JOB DESCRIPTION 

MAIN DUTIES, RESPONSIBILITIES and ACCOUNTABILITIES: 

• Provide administrative support to the Operations, IT, HR and Security Management functions of the organisation, supporting a positive and healthy working culture across the organisation.

• Identify opportunities for process improvement within the Operations, IT, HR and Security Management functions.

• Support our organisational systems, from Office 365 to Salesforce, ensuring the organisation becomes more efficient and effective in how it works.

• Maintain accurate operational records using organisational systems and support colleagues on maintaining clear and updated records, ensuring data integrity and accessibility. 

• Support the update, roll-out and dissemination of our organisational policies and procedures. 

• Support a range of office, legal and administrative tasks as necessary, coordinating suppliers, contracts and organisational subscriptions. 

• Act as first port of call for all external communications, including general email, post and telephone enquiries, as well as communication with external suppliers, in a timely and professional manner.   

• Leads the logistics & IT arrangements of internal meetings (All Hands Meetings, Quarterly Team meetings, Board meetings, and others) under guidance.

• Tracks and reports on operational & CEO-related expenditures under guidance.   

• Supports in any other task as required by their line manager, CEO or board members. 

PERSON SPECIFICATION 

ESSENTIAL 

• Administrative skills – Systematic and efficient administrative skills, including an ability to prioritise, manage and complete a variety of tasks against multiple deadlines with attention to detail to the highest quality and within deadlines, and track information and progress.  

• Prioritisation & Deadline Management: Proficiently prioritising tasks and managing deadlines to ensure timely completion of assigned responsibilities. 

• Use of technology – familiarity with Microsoft Office package, especially SharePoint, Teams, Word, Excel and Power Point;

• Work planning – Effective workload management skills and ability to use initiative to solve problems. Ability to track the progress of deliverables and activities and flag up underperformance.   

• Team player – Experience of working successfully within a team environment and of building relationships with various teams. 

• Communication – Good interpersonal communication skills and self-awareness, able to communicate with colleagues and other stakeholders from diverse cultural backgrounds. Excellent writing skills. 

• Attention to Detail- Exceptional attention to detail encompassing meticulous oversight of documentation, compliance, and resource management to ensure operational precision, efficiency, and proactive problem-solving. 

DESIRABLE 

• Understanding of the humanitarian sector – General understanding of humanitarian practices and principles, and a demonstrated commitment to our humanitarian mission and values.

• Analytical Skills – Analytical skills with the ability to accurately record and extract data. 

• Knowledge of Salesforce or similar CRM systems, knowledge of MS Planner or similar project management systems; 

• Experience in event planning and management. 

How to apply:

Email a CV and a cover letter demonstrating your reasons for applying and suitability for the role. Please note that hiring will be on rolling basis with closing date (10th January 2025).

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Infrastructure Team provides the technological foundation for core business functions including network access, hardware and software, printers and remote working. The team is a key support function and provides a customer centric service, providing colleagues with the tools, systems and support they need to carry out their job roles efficiently and effectively.

This role is responsible for supporting the work of the Infrastructure Team providing overall IT Support and being the first point-of-contact to all staff across the UK, including home-based staff, by phone, email, and face-to-face at our office in London. 

You will provide a proactive service to all users in diagnosing faults, answering requests, providing training and guides, and timely solutions. You will also maintain the asset registers and helpdesk system ensuring they are kept up to date. You will need strong administrative skills with good attention to detail and the ability to communicate and articulate clearly, written and verbally.

You will support the delivery of technological solutions and services within Independent Age, consistent with organisation plans and strategies, best practice and agreed functional specifications and professional standards.

You should be able to demonstrate experience in a related discipline and/or have technical qualifications including, knowledge of IT service operations with incident management, request fulfilment, access management, and problem management.  Excellent customer service skills are also key. 

You should also have a basic understanding of Infrastructure management including Active Directory, file structures, and security, along with experience supporting Windows and Mac devices, Office 365, and end-user devices and systems, and working in a busy and dynamic office environment, supporting users in person and remotely.

The postholder will be supported with learning and development, with a potential opportunity to undertake apprenticeship training within the role. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age here.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer.

Closing Date: 23:59 on Monday 13 January 2025 

Interview Dates: Week commencing 27 January 2025

Be Part of the Fight Against Food Waste in Oxfordshire

Are you a creative, organised, and motivated individual looking to make a real difference in your community? Join Oxford Food Hub, a vibrant and purpose-driven charity dedicated to rescuing surplus food and redistributing it to over 200 charities and community groups across Oxfordshire. Together, we’re not just tackling food waste – we’re feeding communities, reducing carbon emissions, and making Oxfordshire more sustainable.

This is your chance to combine your marketing flair with your administrative expertise to drive impactful change. We’re looking for a dynamic individual who’s as comfortable creating engaging social media content as they are coordinating behind-the-scenes operations.

Job Purpose

The Administrative and Marketing Assistant provides effective and proactive administrative support for the Outreach and Administration Coordinator, CEO, and the Oxford Food Hub staff team. They lead on marketing and communications activities, particularly social media.

The Administrative and Marketing Assistant is often the first point of contact for members of the public, charities, and other partners, handling enquiries and requests with efficiency, compassion, and excellent customer service.

This role supports the smooth running of the charity and helps maintain our excellent reputation across Oxfordshire.

Key Responsibilities

Administration:

• Responding to phone and email enquiries, greeting visitors, triaging queries, and signposting vulnerable callers appropriately and sensitively.

• Supporting the team with administrative tasks such as data inputting, financial processes, and producing reports.

• Maintaining databases, spreadsheets, and other systems, including data inputting and running reports as required to support our operations and fundraising activities.

• Ordering office supplies and other equipment as required by OFH.

• Ensuring all documents and information are treated in line with data protection regulations.

• Processing and recording petty cash payments, expense claims, and banking donations.

• Providing administrative and marketing support to the CEO, Outreach and Administration Coordinator, and team for strategic initiatives and projects as needed.

Marketing and Communication:

• Implementing a social media strategy to raise awareness of our mission, activities, and impact.

• Creating unique content to drive more donations, increase visibility, and educate followers on reducing food waste.

• Monitoring social media channels, engaging with followers, and responding to inquiries in a timely manner.

• Tracking and reporting on social media metrics, providing insights and recommendations to improve engagement.

• Collaborating with the team to plan and promote events, campaigns, and fundraising initiatives.

• Staying up-to-date with social media trends and best practices to ensure effective communication.

• Organising Oxford Food Hub events and representing the organisation at partnership events.

Person Specification

Essential Qualities:

• Commitment: Demonstrated commitment to OFH’s mission and values.

• Organisation: Excellent organisational skills with the ability to multitask, manage your workload, and prioritise effectively in a fast-paced environment.

• Resilience: Able to respond to changes and challenges positively, supporting the team to meet objectives. Comfortable working in a warehouse setting year-round.

• Communication: Excellent written and verbal communication skills, comfortable communicating with colleagues, stakeholders, and members of the public, including people experiencing food insecurity.

• Inclusivity: Ability to create a safe and inclusive environment for members of the public, volunteers, stakeholders, and employees.

• Innovation: Creative mindset with an eye for design and content creation.

• Team Player: Works well with colleagues in a dynamic environment while also being able to work independently.

• Flexibility: Willing and able to attend occasional evening or weekend events.

Experience and Qualifications:

Essential:

• Proficient in using Microsoft Office Suite, Google Drive, or similar platforms.

• Experience creating content using social media, websites, or graphic design packages.

• Experience working in a team.

• Experience handling enquiries from the general public.

• Understanding of confidentiality laws and GDPR guidelines.

Desirable:

• Experience working for a charity or with volunteers.

• Experience in an administrative or marketing role.

• Experience using CRM databases.

•  Do you love planning and are you happiest when a job is completed well?

• Do you enjoy tackling complex challenges?

• Would you like to work alongside an amazing team to achieve common goals?
  
  We’re looking for a skilled project manager to support our dynamic and creative Communications and Fundraising team at BMS World Mission.
  
  About you: The successful candidate will be a highly organised and approachable individual with experience of managing projects from planning to completion. We are looking for someone with excellent communication skills who thrives in a collaborative environment.
  
  About us: BMS World Mission is a Christian mission organisation founded in 1792, today we work in over 30 countries across four continents. We are passionate about making Jesus known around the world and transforming the lives of those we serve.
  
  Why this role matters: This role is crucial in ensuring the smooth operation of all BMS projects and publications. You will project manage new initiatives and support colleagues in successfully delivering their projects. This role will also involve managing our production schedule, creating deadline dates and overseeing the final stages of projects including printing and mailing.
  
  This role is a great opportunity for an experienced project manager to work in a supportive environment, being part of a vision that truly matters. If you are called to a role where teamwork is key and you can make a real impact, this is for you.
  
  We will have a lunchtime virtual drop in session for questions on Thursday 19 December at 12pm. Contact us for the link to this meeting.

Da'aro Youth Project is looking for a dedicated Office Administrator to help us provide essential support to unaccompanied asylum seekers and refugees from the Horn of Africa. In this key role, you’ll be a vital part of our dynamic team, ensuring smooth operations, managing records, and contributing to the growth of our programmes that empower young people across London. This is a unique opportunity to provide essential administrative expertise to an organisation that advocates for change and creates a welcoming environment for young refugees and asylum seekers in London. 

Barnabas Aid is an international aid agency that gives practical support to Christians in contexts of persecution, poverty and hunger. The ministry was founded in 1993 with a focus on believers suffering discrimination for their faith. Since then Barnabas has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include Bibles and Scriptures, food aid, medical supplies, education and vocational training, disaster relief, help for victims of violence, and support for pastors and church leaders. 

We are seeking a highly motivated and detail-oriented Finance Administrator to play a key role in supporting our finance team. This is an exciting opportunity to contribute to a mission-driven organization while developing your professional skills in a supportive and inclusive environment.

Overview of the Finance Administrator role and the team

The newly appointed Finance Administrator will provide key administrative support to the charity’s finance team, assisting in the day-to-day management of financial administrative tasks. The role involves maintaining accurate financial records, processing transactions, and ensuring compliance with charity regulations. The Finance Administrator will play a crucial role in ensuring the charity’s finances are well-managed and support the smooth running of the charity’s operations.

Job Title: Administrator: Professional Learning & Development (PLD)

Job Type: 12-month fixed term contract

Hours: 35 hours per week

Salary: £26,532 - £28,494 FTE

Reports to: Head of Professional Learning & Development

Location: Hybrid – FSRH Office (London Bridge) and home working

Can you help us?

We are seeking an experienced administrator to join the team to support of the effective delivery of the PLD portfolio including the administration of the PLD Board of Council and several committees. As part of the team the postholder will work closely with the E&T Team, FSRH members as well as wider clinical experts and stakeholders.

Our Purpose:

The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

The role:

• Committee Administration: Organising meetings, diary management, preparing agendas, distributing documents, taking minutes, and following up on action items.
• Communication: Managing and resolving escalated member support queries, emails, phone calls, and acting as a liaison between team members and other departments.
• Processing applications for advanced qualifications and trainer registrations.
• Maintaining standard operating procedures documentation and updating when required
•  Document management: Organising and maintaining digital and physical files, including educational materials and administrative documents.
• Data entry: Inputting and updating information in databases or spreadsheets related to content, projects, or team performance etc.
• Supporting course arrangements: Booking transportation, accommodations, sourcing, invoicing, equipment etc.
• Administrative reports: Compiling and formatting reports on team activities, progress, and performance metrics.
• Any other duties considered necessary for the role.

You will be:

• An experienced and effective administrator
• Organised with a logical approach to workload planning and delivering and reporting on actions.  
• Willing to learn about the SRH and a proactive, effective team member.

You will have:

• Excellent Microsoft Office skills in particular knowledge of Office 365
• Experienced in using a variety of digital solutions including databases.  
• Excellent communication skills both written and verbal.
• Excellent organisational skills including the ability to prioritise, multitask and work flexibly.
• Strong attention to detail and is thorough in error checking work.
• High standards of numeracy and literacy.
• Good stakeholder and interpersonal skills across a range of professionals and levels of an organisation.
• Previous experience working with committees including agenda setting, minute taking and tracking actions.

Experience of the following is advantageous but not essential:

• Website editing
• Using project and planning systems

We will offer you:

 We offer a range of benefits at FSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme:  10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• Training and development

To Apply

Please send your CV and 1 page covering letter 
Deadline for applications is 16 January 2025 at 12pm

Interviews will be scheduled w/c 27 January 2025

We value diversity, promote equality and encourage applications from people of all backgrounds.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We are looking for two enthusiastic, efficient, and coordinated professionals to join the Exams Operations team as an Exams Administrator at the Royal College of Radiologists (RCR).

Exams are a core tenet of producing high quality doctors and this role manages the practical delivery of exams, supporting candidates and examiners and ensuring operational excellence. The Exams Administrator has day-to-day delivery responsibility for the First FRCR exams and the Final FRCR Part A in both Clinical Radiology and Clinical Oncology. ese assessments feature both written and image-based components, delivered across different digital platforms and run over multiple sittings in both UK and global venues. The assessments are - for many – candidates first experience of the FRCR exams and of the wider organisation. The postholders work will support the RCR’s intended strategic increase in candidate numbers, notably from global candidates who have a choice of international radiology and oncology qualifications.

To be successful in this role you’ll be an excellent communicator able to work collaboratively with colleagues and chairs of relevant exam boards. You’ll be committed to delivering an exceptional professional and proactive service, using your critical thinking skills to problem solve and relieve pain points.You will be joining a dedicated team who enjoy the challenge of ‘making a difference’ by supporting doctors through their RCR examinations.

What you will do: 

• Promote and publicise exams, filling all available exam capacity to support candidate access and maximise the use of exam content.
• Work with the Venue and Invigilation Officer on long-term capacity requirements, and support with the introduction of new venues.
• Oversee live delivery of exams delivered contemporaneously, providing remote expert support to local personnel and candidates, ensuring the smooth running of exams across multiple venues and countries.
• Process candidate bookings via the exam booking system, producing accurate exam materials such as timetables, visa correspondence and candidate lists for each sitting. 
• Be the main point of contact for UK and global potential candidates ensuring an excellent customer service offer reflecting useful and timely information regarding exam criteria and eligibility. 
• Support candidates and their trainers with specific exam issues and queries - relieving pain points, resolving issues with sensitivity and tact and escalating where appropriate
• Support examiners to effectively undertake their duties, notably regarding quality assurance, marking and results-generation.

What you will need: 

• Experience of working in an exam, assessment or educational setting
• Experience of interpreting, applying and communicating regulations and policy.
• Experience using and maintaining a database or equivalent to store and retrieve information so that information is kept up to date and readily available
• Effective interpersonal skills with the ability to work collaboratively and build and sustain effective working relationships with a diverse range of groups. 
• Excellent oral and written communication skills as appropriate to the audience. 
• Ability to work effectively within the team 

Please find out more about the role and instructions on how to apply from the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Disabled people face significant inequalities in education, sport, leisure and employment. They often face multiple barriers to fulfilling their potential and achieving their aspirations. Sport and physical activity have the power to inspire, enable, build self-esteem, and provide success. They can improve physical health, employability, mental well-being and social community inclusion. However, many barriers prevent disabled people from accessing sport. These include a lack of coaching, clubs, transport, equipment and support networks, as well as high costs and negative perceptions of disabled people participating in sport.

We are a fairly new charity established in 2021, with big ambitions for the future. We have started with small but meaningful projects. We are reaching out to disabled people, learning from our projects, and focusing on our vision and purpose.

We are now looking for someone to join our small but mighty team as our Project Officer. This is a new role, and is crucial to the development of the charity over the next few years. You will set up and deliver new projects to enable disabled people to get active and access sporting opportunities. To do this you will develop relationships with partners, funders and the disability community. This role has the potential for growth and development. You will have a huge influence in shaping our project delivery so that we can continue supporting disabled people to achieve their ambitions through sport.

As a user led organisation, we are keen to receive applications from disabled people.

About the Richard Whitehead Foundation

The Richard Whitehead Foundation is a small charity with big aspirations to use the power of sport for the benefit of disabled people. We believe in the impact of sport: the increased mental well-being, the confidence, the self-esteem, the social inclusion and employability which can come from it.  We want disabled people to be able to thrive and benefit from all the opportunities that sport provides.

Our vision: Enabling disabled people’s ambitions.

Our purpose: We believe disabled people should have access to the life-changing power of sport.

Our mission: We place the individual at the centre of our work. We provide access to life-changing support, mentoring, information, advice, equipment, and opportunities that will spark a sustained lifetime intervention.

Our values:  Person Centred Dynamic Powerful Authentic Inclusive

Main purpose of this role

Our mentoring work provides a person-centred approach, supporting disabled people to access the life-changing power of movement and sport. We train mentors (who are mostly disabled) and match them with disabled people who face multiple barriers and are likely to remain inactive without intervention. They work together to break down these barriers and connect with local sports clubs and initiatives. We delivered our first mentoring programme in Nottingham and are now looking to expand the programme across the East Midlands and other areas in England and Wales. Alongside this we want to expand our already established Supported Runner Programme to enable disabled people to participate in shorter community runs, and to adapt the model to support disabled people into other sports.

We are looking for a proactive, confident and dynamic individual to help us set up and deliver new mentoring and supported sports projects to enable disabled people to get involved in physical activity in their communities. You will join our small creative and supportive team within an empowering, values-led organisation that is person-centred and ambitious to empower disabled people.

We are looking for someone with significant experience of delivering projects at a community level, recruiting and supporting volunteers and project beneficiaries. You will be able to work independently, take initiative and achieve results. You will keep up to date with developments in the disability and sports sectors in order to inform the development or our projects and ensure we are seeking opportunities for partnerships and funding. You will work confidently with a wide range of individuals and stakeholder groups, including disabled people, volunteers, community groups, disability organisations and local services.

Project Officer – Job description

Job Title: Project Officer

Reports to: Chief Executive Officer

Responsible for: No staff; volunteers as appropriate

Location: Home based, with travel where required within England and Wales

Hours: Part time 3 days or 22.5 hours per week

Flexibility: Flexible working hours are available. The role will require some evenings and weekend work.

Length of contract: Permanent

Salary range: £30,000 – 33,000 depending on experience (pro rata)

Project set up and delivery

• Develop and implement project plans that incorporate KPIs, milestones and responsibilities, ensuring deadlines are met and plans amended as appropriate.
• Develop effective systems, policies and procedures to support project delivery.
• Carry out administrative tasks and maintain accurate records of projects and activities.
• Deliver workshops and training sessions to volunteers and freelance mentors.
• Provide appropriate support to participants, volunteers, freelance mentors and project partners to ensure delivery of project outcomes.
• Work with the Digital Communications and Marketing Officer to develop and implement communication and social media plans to raise the profile of projects and recruit volunteers, mentors and participants.
• Work with the Digital Communications and Marketing Officer to create marketing assets and sign-up routes for projects, activities and events.
• Ensure safeguarding, health and safety and risk management policies and processes are implemented throughout all projects, activities and events.
• Work with the CEO to set and monitor project budgets and ensure we do not exceed expenditure limits.

Stakeholder management

• Manage relationships with stakeholders, inspiring confidence, maintaining quality communications and ensuring professional representation of the Richard Whitehead Foundation. 
• Identify, develop and maintain effective partnerships with local community groups, volunteers and key partners to deliver projects.
• Develop and maintain a database of stakeholders, ensure we meet our requirements under data protection legislation.

Evaluation

• Develop and implement feedback, monitoring and evaluation mechanisms to measure the impact and outcomes of projects.
• Report against KPIs, outcomes and impact measurements, providing regular updates on projects to the CEO and colleagues.
• Work with the CEO to produce insight and evaluation reports, including data and case studies for trustees, funders and stakeholders.
• Use the learning from projects to improve delivery mechanisms and to inform the development of future projects.
• Work with the Digital Communications and Marketing Officer to collect photographic and video content, quotes and testimonials for use in reports, publicity and fundraising appeals.

Other:

• Ensure all activity complies with the latest data protection legislation.
• Work effectively and collaboratively with colleagues across the Richard Whitehead Foundation.
• Attend internal and external meetings and represent the Richard Whitehead Foundation at events, where required.
• Attend occasional out of hours meetings or events as required.
• Promote and support diversity and equality of opportunity in the workplace and across all projects, and ensure people’s access requirements are met.
• Abide by all our organisational (and project) policies, code of conduct and practice.

Person Specification

1. Qualities, attributes, and behaviours 

Essential

• Person centred – You work to achieve individual need and show empathy for each individual we support. You listen and value the lived experience of disabled people. 
• Dynamic - You are positive, agile, transformative, and responsive. 
• Powerful - You are bold, resilient, and hardworking to support us to achieve our ambitions for our community.
• Inclusive - You are inclusive in your actions and behaviours considering the diversity of people we are supporting. You value people from diverse backgrounds and aim to make everyone feel welcomed, and like they belong. 
• Authentic - You are honest, genuine, and transparent in your approach.

2. Experience

Essential

• Significant experience of delivering projects, including implementing project plans and working to KPIs and deadlines. 
• Experience of developing processes and policies from scratch to effectively deliver projects and to meet the needs of participants and volunteers.
• Experience recruiting and supporting individuals to participate in projects, including volunteers and members of local communities.
• Experience building and maintaining effective relationships with stakeholders including community groups, partner organisations and funders.
• Experience of working with disabled people, either through lived experience as a person living with an impairment or by being immersed in the disability or associated community.

Desirable

• Experience in the sport, leisure, or physical activity sector.
• Experience of working in or with the charity sector.
• Experience of mentoring or working with mentors.
• Experience of delivering training and/or workshops.

3. Skills

Essential

• Excellent organisational skills, including ability to manage multiple tasks and projects, meet competing demands and tight deadlines, and to deliver at pace.
• Ability to work independently and remotely, to plan and manage your own time, and to take the initiative to solve problems.
• Ability to work effectively with others as part of a team.
• Excellent interpersonal skills and the ability to maintain successful working relationships with multiple stakeholders.
• Excellent verbal and written communication skills with the ability to adapt your communication style for different audiences. 
• IT skills with experience of using Microsoft Project, Word and Excel, or the ability to learn new software quickly.
• Analytical and methodical with acute attention to detail and the ability to display information to evaluate the impact of projects.
• Commitment to continuous improvement and ability to identify opportunities to enhance project administration processes and procedures.
• Ability to demonstrate a commitment to equal opportunities, inclusivity and diversity and to incorporate these principles across projects.
• Ability to communicate effectively with a diverse range of people connected to the Richard Whitehead Foundation.

4. Other

Essential

• Empathy and understanding of the importance of addressing and responding to the needs of different people.
• Understanding of the barriers faced by disabled people and ways to overcome them.
• Alignment to the Richard Whitehead Foundation ambitions and values, driven by impact for the people we serve.
• Willing and available to work outside normal working hours if required.
• Ability to travel to different locations in England and Wales as required by each project.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in light of the changing needs of the charity.

Benefits

• Flexible working.
• 28 days annual leave, plus public and bank holidays (pro rata for part-time employees).
• Access to company pension.
• Access to learning and development opportunities.

Safeguarding

The Richard Whitehead Foundation is committed to safeguarding and protecting the individuals we work with. As such, posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have policies and procedures in place which promote safeguarding and a safe working environment.

Inclusion and diversity

The Richard Whitehead Foundation strives to engage an ability-based workforce which reflects the diverse nature of our communities. We are committed to equality, diversity and inclusion and it is important to us that this is reflected in the people who work for us.

Application process

If you would like to be considered for this role, please forward a current CV with a supporting statement, explaining how you meet the person specification. Your application can be a video, audio, or word-based document – whatever works best for you.

Your supporting statement is such an important part of your application. We cannot make assumptions about your suitability, so the information you provide in your supporting statement is key for us for shortlisting. Please show how you meet each part of the person specification. Please use lots of examples. We are looking for evidence that you can thrive as our Project Officer.

Interviews are planned for the week commencing 20th January 2025.

Please let us know if you need us to adapt the process to best suit any needs around disability.

If you don’t hear from us within two weeks of the closing date, please assume that we are not inviting you to continue to the next phase, on this occasion.

Please note that all offers of employment will need references deemed satisfactory by The Richard Whitehead Foundation, a DBS check and proof of eligibility to work in the UK.