Personal Assistant Jobs
We are looking for an enthusiastic, organised, proactive individual who has a successful record in the role of a PA, EA or Team Assistant and who is looking to take on a new, exciting challenge that will make a real difference to the community.
Are you someone who can effectively engage with a range of individuals, manage multiple workstreams and work independently to meet delivery timelines?
This is a full and varied role – no two days will be the same! We can offer:
• The opportunity to be fully involved in meaningful work, to make a difference and see the positive impact of your work
• An experienced team who will support you to deliver on your goals, and to grow personally and professionally
• The platform to manage and deliver on your own workload
• A role that allows you to take the initiative, to innovate and to be involved with multiple stakeholders across the business
• Fulfilling and rewarding work that contributes to society, sustainability initiatives and environmental challenges
ABOUT BAKER STREET QUARTER PARTNERSHIP
We are the Business Improvement District (BID) for the Baker Street area of Marylebone – a not-for-profit organisation making a real difference to this vibrant, diverse and dynamic part of central London. Our innovative and compelling work is far reaching, from nurturing and connecting the community, to promoting the area’s vitality and ensuring it is resilient, safe and clean. Established 11 years ago, we have recently set out a new exciting and ambitious business plan focused on facilitating social and environmental impact, with wellbeing at its core. This is a unique opportunity to work within a team who are committed to contributing to the broader community and driving positive change.
Our team is small but highly innovative and ambitious with a proven track record of making real improvements to the area for business and for all. You will be joining the Partnership at an exciting time as we recently extended our area of benefit.
We are delighted to have been recognised as a Great Places to Work certified company!
“100% of employees at Baker Street Quarter Partnership say it is a great place to work*, compared to 54% of employees at a typical UK based company”
JOB RESPONSIBILITIES:
Executive Support
• Provide intelligent diary management and full Executive Assistant support to the CEO and two members of the Senior management team
• Project support for the Executive team including drafting presentations and papers, research, presentation of statistics, attending volunteering sessions and assisting in scheduling and task management.
• Manage all arrangements for Steering Group and Board meetings including the preparation of reports and papers proactively ensuring deadlines are met
• Implementation of assistive technology for the preparation of minutes from all governance meetings (c16 per year) and responsible for proofing and finalising minutes, ensuring actions are followed up and deadlines met
• Proactive management of outstanding tasks assigned to team to ensure projects are completed on schedule
• Managing confidential HR information including personnel information ,sickness records, training records and annual leave records
• Tracking required changes to the Staff Handbook and making updates
• Database maintenance and updates, pulling data from external sources and updating mailing and other lists
• Booking meeting venues, lunches and travel arrangements for the Senior Management team
Finance Support
• Logging expenses on Xero and assisting with credit card reconciliations
• Raising POs and allocating to correct codes
• Assisting with finance queries and contract administration
• Management and reconciliation of office budget
• Assisting with the preparation of quarterly Management Accounts, preparing templates and ensuring deadlines are met
Office Management
• Ensure the smooth running of the office.
• Manage office move, assisting with the search for space and liaising with suppliers as appropriate
• Ensuring the office is fully stocked including management of stationary and other supplies, including refreshments and ensuring a well presented and well-maintained office space.
• Maintaining planned preventative maintenance list for office space, managing Health & Safety and Fire Assessment reviews and proactively addressing issues
• Management of bookings for community space
• Organising team training, wellbeing and social activities
• Provide first point of contact for general office administration including first line reception and phone cover
• Manage generic email inboxes (including info@) and member support requests - coordinating responses from the entire team in a timely fashion
• Set up the meeting rooms for external guests, welcoming guests and providing refreshments
• Ensuring contact details are up to date on organisation Crisis and Continuity Plan
• Ensuring adherence to the sustainable procurement policy for all office supplies
• Management of office contracts including areas of insurance, IT/comms and equipment.
• Organise weekly team meetings, preparing agenda and sending action points
• Be the Fire Marshall, First Aider and DSE Assessor for the office (full training provided)
• Opportunity to be trained as Mental Health First Aider
• Always acting as an ambassador for BakerStreetQ
Finance Support
• Logging expenses on Xero and assisting with credit card reconciliations
• Raising Purchase Orders and allocating to correct codes
• Assisting with finance queries
• Assisting with contract administration
It is expected that the Team Assistant will provide cover for and stand-in as necessary for the Marketing and Events Coordinator and the Project Assistant, and has familiarity of their job functions to enable such coverage to be provided.
To undertake such other duties commensurate with your position, and / or hours of work, as may reasonably be required
SKILLS REQUIRED:
Required skills
• Excellent communication skills (both written and verbal) with a strong ability to build rapport and engage effectively with a wide range of individuals
• Proactive and detail orientated
• Self-motivated, taking accountability for own workload and timely deliverables of work
• Excellent attention to detail
• Strong planning and time management/multi-tasking skills, with the ability to take the initiative and work independently with little supervision, yet maintaining regular communication within the team
• A flexible approach, professional outlook and positive attitude is essential
• Ability to work to tight deadlines whilst caring to ensure a high standard of work quality
• Ability to work effectively in a team environment with a “can-do”, willing, collegiate approach
• Flexibility to adapt effectively to change
• Flexibility to work occasional evenings and out of core hours to attend events where necessary
• Demonstration of a mature approach and manner, with a high level of integrity and someone who can be trusted with confidential information
• Problem solving
• Intermediate skills in Word, Excel and PowerPoint and experience of using contact databases (in particular input, retrieval of data and the ability to use database)
Required Experience
• Previous work experience in a PA, EA or administrative role, supporting an individual or team likely to have been gained over a minimum of 12 months
• A passion/drive to contribute in a community focused, social impact role
• An interest in the urban environment and an organisation involved in sustainability initiatives, area promotion, placemaking projects
Our Benefits:
• Private health insurance via BUPA for employee only from day one
• Pension – Employee 5% and Employer 6%
• 25 days Annual Leave plus bank holidays and additional gifted holiday over Christmas
• Season ticket loans
• Cycle to Work scheme
• TechScheme – limit £2000
• Wellbeing sessions
• Opportunities and Support to volunteer
TIMESCALE:
Closing date for applications 29th November 2024.
Application by cover letter and CV.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Support Service Assistant
Contract: Permanent
Base:
Post holder will be expected to travel locally and to any Being There office as required.
Salary:
£12.00 per hour + car allowance + mileage allowance
Hours:
Minimum 6 hours a week up to 21 hrs when covering
Key Responsibilities
To manage the day to day running of our branches volunteer service, offering emotional and practical support to those with cancer and other life-limiting illnesses, along with those closest to them, such as family, friends and carers when our branch managers are on annual leave or ill.
Main Duties
- To provide cover at any of the 5 Being There branches
- To take client referrals and liaise with relevant health, social service and voluntary services staff
- To attend and assist at social groups, excursions and support meetings at any branch as required
- To arrange client transport for medical appointments
- To attend client support group
- To ensure ongoing support for clients
- To record accurate details of each contact with clients always maintaining confidentiality
- To deal with mail, correspondence and office paperwork as agreed with branch managers
- To answer telephones and take messages as necessary
- To collate orders for stationery for all branches
- To drive clients to and from medical appointments and social events when no volunteer is available
- To assist with print distributions, local promotions, presentations and publicity as required
- To answer telephones and take messages as necessary
Accountable to: Chief Executive Officer
Person Specification
We only consider inviting to interview people who show that they possess the required experience, skills and personal attributes, as outlined in the table below. When completing your application, please use examples from your professional and personal life to illustrate how you fulfil all the criteria to be assessed at application stage.
Being There is committed to fighting racism and other forms of oppression. We want to be a great employer for all our staff regardless of their background or characteristics. We recognise that not everyone is the same and that different people will require different support to fulfil their potential. We want to ensure that Manchester becomes a place of greater equity and inclusion. One thing we do to work towards that goal is to ensure that our staff team is representative of the diverse communities across Manchester, and particularly those communities we know face late diagnosis of life limiting conditions. We particularly encourage applications from those communities and from anyone with experience of living with life limiting conditions, either themselves or a family member.
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Relevant work experience in a similar role, preferably in the community or voluntary sector
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Organise recruitment of volunteers in liaison with volunteer recruitment co-ordinator
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Attend social groups when covering
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Drive clients to appointments when no volunteers are available
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Answer the telephone and take messages
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Deal with mail, correspondence and office paperwork as agreed with branch managers
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Ability to communicate effectively with a wide range of people through a variety of different methods.
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Excellent numeracy, literacy and report writing skills with the ability to maintain accurate records.
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Skilled in building and maintain relationships with a wide range of stakeholders.
How to Apply
If you would like to discuss the job before applying, contact Vikkey Chaffe, CEO,
Applications must be submitted using our application form, CV’s will not be accepted.
Deadline is 12 noon on 13th December 2024
Late applications won’t be accepted. Those who don’t adequately demonstrate how they fulfil the criteria required at application stage, will not be considered for shortlisting.
Interviews for this post will be held in January 2024. Successful candidates will be contacted, no later, that the 17th December 2024. Interviews will be held in person, venue to be confirmed but will be in Manchester.
If you have not heard from us by two weeks after the deadline, please assume that you have not been shortlisted on this occasion. The organisation regrets that it cannot provide feedback to unsuccessful applicants at the shortlisting stage.
Being There provides emotional support and practical help to people living with cancer and other life-limiting illness, carers and families
Are you ready to help support the Church on its important journey of change?
The Church Life Review (CLR) is a significant and important journey of change to fully review all aspects of the life of the denomination.
In this role you will work closely with the Programme Manager on all administrative aspects of the CLR, playing a vital role in seeing that they are properly supported in their busy schedule.
You will be educated to A level or equivalent with GCSE passes (grade A-C) in English and Maths. You already have experience of PA and administrative work in an office environment and are highly organised, with excellent communication and interpersonal skills and an ability to operate with discretion.
We can offer you a flexible and friendly working environment; working from Church House and from home.
If you are interested in working with us and can meet the job requirements, please visit our job page to download the application form.
We DO NOT accept CVs.
Closing date: 12 noon, Friday 3 January 2025
Interviews: Friday 10 January 2025
The client requests no contact from agencies or media sales.
ALDER HEY CHILDRENS CHARITY
Job Title: Corporate Partnerships Assistant
Reporting To: Corporate Partnerships Manager
Salary: £25,307 - £29,634 (pro rata £18,984 - £22,229)
Hours: 28.13 hours per week* (Flexible Working)
Duration: 14 months Fixed Term Contract (January 2025 – March 2026)
Location: Alder Hey, Liverpool (Hybrid)
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
We have recently closed our Surgical Neonatal Appeal, having successfully raised our £3m target towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital. This year we will be fundraising towards a new Same Day Emergency Care Centre, providing an unrivalled experience for our patients and their families.
About the role:
This is an exciting opportunity to join a busy corporate partnerships team. The postholder will work closely with the Corporate Partnerships Manager and wider Charity team to deliver the corporate strategy.
Areas of support include management of incoming enquiries, team support for events, administration tasks for the team and supporting corporate partners.
Key Responsibilities will include:
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Income Generation & Stewardship
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Provide administrative support for the Corporate Partnerships Team including
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processing and sending out of personalised thank you letters
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dealing with incoming enquiries in conjunction with our operations team
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securing auction/raffle prizes
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ensuring the charity’s supporter database is kept accurate and up to date
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Help ensure relevant pages on the charity’s website are kept up-to-date and work with the wider team to enhance those pages.
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Support the development and enhancement of supporter journeys.
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Co-ordinate diaries and facilitating the organisation of meetings and events.
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Supporting the team with events such as Dragon Boat festival, Golf Day and Christmas Light Switch On and hospital tours for donors/potential donors.
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Support in the development of marketing assets both digital and non-digital. This could include including copywriting, editing, and proofreading.
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Monitor marketing resources, such as leaflets, to ensure stock levels are maintained.
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Some management of low value corporate partnerships as agreed with the Corporate Partnerships Manager.
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Assist with the arrangements to ensure that all donors receive outstanding stewardship to establish long term commitment to the Charity.
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Attend presentations and charity days to speak about the charity from time to time.
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Undertake other duties which may be designated from time to time by the Senior Team to achieve the Charity’s objectives, including representing the department on occasions, functions and events as required.
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Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
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Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.
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Gain and maintain in-depth knowledge and understanding of the charity’s work, priorities and future plans and act as a spokesperson for the Charity when required, including representing at external events as appropriate.
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Any other reasonable duties as required by your line manager.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
*The charity is currently conducting a four-day working week trial, due to end on 31st March 2025. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. Next steps will be agreed before the 31st March 2025, based on an assessment of the trial period; the four-day working week trial may be ended, extended or adopted permanently.
This fixed term contract is for 14 months at 28.13 hours per week. As part of our 4-day working week trial (working week Monday to Thursday) working hours required will be 22.5 hours per week if you opt to sign up to the trial and its associated conditions. If the trial was to end after 31st March 2025, the working hours required would return to the contracted weekly hours for this role of 28.13 hours per week. As part of our staff charter, we have a flexible working policy and can consider accommodating a flexible working pattern such as school working hours if requested.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:
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How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills, please do consider applying and provide details as part of your answer.
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Why do you want to work for Alder Hey?
Closing date: Sunday 8th December 2024
Interview date: Monday 16th December 2024
Second Interviews: Thursday 19th December 2024
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.
The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Everyone wants to make a difference, right? But how many of us can actually say that our work has a positive impact on the lives of other people, day in, day out? This is an exciting opportunity to be part of WECIL’s biggest team and to work with Disabled adults and families that receive Direct Payments to help them live independently and live the lives they choose. The Social Model of Disability and Independent Living principles underpin all that we do.
WECIL are run by and for Deaf and Disabled people and we are looking for someone who is motivated and passionate, someone with strong personal values and has excellent business administration skills with a strong desire to make a difference to people’s lives for the better and join the Disability rights movement. Experience working in any aspect of Social Care is an advantage, but not essential. The role offers incredible job satisfaction, flexible working, excellent holiday entitlement and opportunities to develop as part of a systems thinking team.
This role is open to all however, we especially welcome applications from minoritised communities across Bristol and people with lived experience of disability. If you receive or have received a Direct Payment or have a family member that does, we are particularly interested in hearing from you.
How to Apply Please apply on our website at work for Wecil. Apply by 9am on Monday 25th November 2024.
Closing date for applications: 25th November 2024
Expected interview: Week commencing 2nd December 2024
WECIL is committed to the safeguarding and welfare of adults, children and young people with care needs and expects its staff and volunteers to share this commitment.
This role will be subject to a DBS check.
WECIL particularly encourages applications from under-represented groups (e.g. Disabled people, people from Black and Minority Ethnic groups, LGBTQ+ people).
As disability confident leaders all Disabled applicants who meet the essential criteria for this position will be guaranteed an interview.
WECIL is a leading Disabled People’s Organisation dedicated to promoting equality, independence, and inclusion for Disabled people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you highly organised, resourceful, and passionate about making a difference? The Baobab Centre is seeking an Operations and Admin Assistant to support our vital work with young asylum seekers and refugees.
In this varied role, you’ll work closely with the Operations Manager and admin team to ensure the smooth running of our Centre by managing administrative tasks, assisting with IT and communications, and supporting operations and fundraising initiatives. You’ll also play a part in amplifying the voices of our community through social media and helping with community engagement activites.
If you’re a motivated individual with strong administrative and IT skills, a commitment to human rights, and an interest in supporting vulnerable young people, we’d love to hear from you.
This role is for 3 days per week depending on your preference. Working on Wednesdays is essential to provide reception cover.
ABOUT US:
The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.
Please read the additional information below alongside the full Job Description and Person Specification attached.
Mental Health: All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being.
Baobab’s Model: Please read the accompanying ‘Baobab Clinical Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).
Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
We're looking for an enthusiastic team-player with excellent administration and communication skills with a passion for customer service.
This is an exciting role in a newly formed team dedicated to raising the bar of operational excellence at Stewardship. You will play a crucial role in bringing exceptional operational efficiency by ensuring gift aid, compliance and other internal customer processes work smoothly. You'll resolve queries and provide outstanding support to Stewardship customers.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
HUB TEAM ADMINISTRATIVE ASSISTANT
OASIS HUB BATH
PART TIME, 16 HOURS PER WEEK (0.4 FTE)
6 MONTH FIXED TERM CONTRACT (January 2025 – June 2025) with a view to extend dependent on funding
SALARY: £10,011 per annum (£25,029 pro rata for 1 FTE)
We have an exciting opportunity for a Hub Administrative Assistant to work alongside our Hub Team Administrator for a fixed-term, from January 2025 until June 2025. This role will support our Community Work Manager with the administration necessary to deliver our community work. This currently includes two food pantry sessions a week, and a combined pop-up pantry and Living Room (warm space) session each week.
Key responsibilities of this role will be:
· To process applications to hub projects and manage communication with project members.
· To co-ordinate volunteer communications.
· To create and manage volunteer rotas.
· To ensure team leaders have all relevant information for each session.
· To ensure data is populated and managed accurately, and according to GDPR requirements.
The successful post holder must have:
· Excellent administration skills and attention to detail.
· Proven people skills and experience in relation to community work or the charity sector.
· Able to liaise with staff and volunteers from external organisations at all levels.
This is an exciting opportunity to be part of a growing organisation, making a difference to communities on a local level, while improving your employability skills.
As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
· Working as part of a friendly, community-minded team of professionals
The closing date will be 9th December at 9am, with interviews on 16th December 2024.
If you are interested in this role, please:
Email your CV including a Supporting Statement. Please visit the Oasis Charity Jobs website for further information.Your Supporting Statement should be no more than two A4 pages and must address ALL of the following questions:
1. The Oasis vision is for community – a place where everyone is included, makes a contribution and reaches their potential. Our community hub is a welcoming space for the whole community to access.
o What does this mean to you?
o Why is good administration essential to create a space that works for everyone?
o What skills and / or experience related to the role can you bring?
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to be provide proof of the right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic, organised, proactive individual who has a successful record in project, programme and operations support and who is looking to take on a new, exciting challenge that will make a real difference to the community.
This is a full and varied role – no two days will be the same! We can offer:
• The opportunity to be fully involved in meaningful work, to make a difference and see the positive impact of your work
• An experienced team who will support you to deliver on your goals, and to grow personally and professionally
• The platform to manage and deliver on your own workload
• A role that allows you to take the initiative, to innovate and to be involved with multiple stakeholders across the business
• Fulfilling and rewarding work that contributes to society, sustainability initiatives and environmental challenges
ABOUT BAKER STREET QUARTER PARTNERSHIP
We are the Business Improvement District (BID) for the Baker Street area of Marylebone – a not-for-profit organisation making a real difference to this vibrant, diverse and dynamic part of central London. Our innovative and compelling work is far reaching, from nurturing and connecting the community, to promoting the area’s vitality and ensuring it is resilient, safe and clean. Established 11 years ago, we have recently set out a new exciting and ambitious business plan focused on facilitating social and environmental impact, with wellbeing at its core. This is a unique opportunity to work within a team who are committed to contributing to the broader community and driving positive change.
Our team is small but highly innovative and ambitious with a proven track record of making real improvements to the area for business and for all. You will be joining the Partnership at an exciting time as we recently extended our area of benefit.
We are delighted to have been recognised as a Great Places to Work certified company!
“100% of employees at Baker Street Quarter Partnership say it is a great place to work*, compared to 54% of employees at a typical UK based company”
Job Outline:
To provide project support to a number of programmes including:
• Operations – Initiatives to ensure our area is maintained as a clean, safe, well-managed and resilient through dedicated street management, effective communications and facilitated local networks
• Sustainability - Promoting social and environmental impact and wellbeing while supporting the delivery of businesses’ sustainability and ESG objectives
• Smarter Giving - our initiative facilitating relationships between our member businesses and local charities and community groups
JOB RESPONSIBILITIES:
Operations Support
• Research and collate area information including crime statistics, planned street works, planned events and protests, planning and licensing
• Maintain Street Team rotas onto team calendar
• Assistance with the day-to-day oversight of the Street Team
• Update and send weekly Security and Operations mailer
• Update weekly Street Works
• Manage our range of Operations communication and intelligence sharing platforms and closed WhatsApp groups
• Actively assessing the quality and look/feel of our footprint area to report to Operations Manager
• Administrative assistance with Operational contract management
• Manage Health and Safety/Risk Assessments/RAMS for outdoor markets and events
• Administrative assistance for Operations linked events (Security Networking, Intelligence sharing meetings etc.)
• Manage and book all member training
• Assisting with keeping Operations section of BakerStreetQ website up to date
Smarter Giving Support
• Support the Community Impact Manager on collection drives/Christmas appeal
• Research related to local need and Church Street Ward (our focus for Smarter Giving)
• Attend member volunteering sessions to welcome volunteers and ensure smooth running
• Assist with arrangement of member volunteering
• Organise annual Christmas raffle
• Draft weekly volunteering and skill sharing opportunity update
• Draft articles on successful Smarter Giving initiatives
• Organise Meet the Charity events
Sustainability and Placemaking Programmes Support
• Research and administrative support related to sustainability, accessibility and Placemaking projects
• Drafting and updating communication and content
• Liaison with businesses, the Council and other stakeholders
• Initiate, promote and manage internal sustainability initiatives
• Assist with Smarter Recycling contract management
• Manage customer care calls to Smarter Recycling users (biannually)
General
• Support with the collation of performance/KPI data for quarterly, annual and ad hoc reports
• Minute Sustainability Steering Group and Streets and Spaces Steering Group, following up to ensure actions are completed
• Research related to local events and activities
• Staff pop-up member information stalls
• Financial administration related to Operations and Smarter Giving
• Contract administration and support
• Manage generic email boxes including training@ and info@ responding in a timely fashion
• Support and provide cover during holidays and absences for the Executive Assistant and Marketing & Events Coordinator including office and phone cover, office supplies and welcoming guests
• Always acting as an ambassador for BakerStreetQ.
• Back-up Fire Marshall and First Aider for the office (full training provided).
• Opportunity to train as Mental Health First Aider
It is expected that the Project Assistant will provide cover for and stand-in as necessary for the Marketing and Events Coordinator and the Team Assistant, and has familiarity of their job functions to enable such coverage to be provided.
• To undertake such other duties commensurate with your position, and / or hours of work, as may reasonably be required
PERSON SPECIFICATION
Required skills
• Excellent communication skills (both written and verbal)
• Exceptional personal planning and organisational skills
• Adept at independent working taking accountability for own workload and timely deliverables of work
• Excellent attention to detail
• Strong planning and time management/multi-tasking skills, with the ability to take the initiative and work independently with little supervision, yet maintaining regular communication within the team
• A flexible approach, professional outlook and positive attitude is essential
• Ability to compile and accurately record information
• Intermediate skills in Word, Excel and PowerPoint and experience of using contact databases (in particular input, retrieval of data and the ability to use database)
• Ability to work to tight deadlines whilst caring to ensure a high standard of work quality
• Ability to work effectively in a team environment with a “can-do”, willing, collegiate approach
• Flexibility to adapt effectively to change
• Exceptional eye for detail and data accuracy
• Ability to liaise and build a rapport via telephone, in person and in written correspondence with senior business representatives and a variety of professionals and voluntary groups
• Flexibility to work occasional evenings and out of core hours to attend events
Required Experience
• Previous work experience in an operational support or project support role likely to have been gained over a minimum of 12 months
• A passion/drive to contribute in a community focused, social impact role
• An interest in the urban environment and an organisation involved in sustainability initiatives, area promotion and placemaking projects
Our Benefits:
• Private health insurance via BUPA for employee only from day one
• Pension – Employee 5% and Employer 6%
• 25 days Annual Leave plus bank holidays and additional gifted holiday over Christmas
• Season ticket loans
• Cycle to Work scheme
• Salary sacrifice TechScheme – limit £2000
• Wellbeing sessions
• Opportunities and Support to volunteer
TIMESCALE:
Closing date for applications 29th November 2024.
Application by cover letter and CV.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Permanent - Full time – Hours are negotiable
About us
Practical Action is a change making organisation that works in unconventional ways. We put ingenious ideas to work so people in poverty can change their world.
We do things differently, so answers that start small can grow big – bringing people together in bold collaborations, using innovation and knowledge to build futures free from poverty and help shape a world that works better for everyone.
About the role
The key function of this role is to support all Practical Action entities and subsidiaries in providing effective and efficient legal, governance and operational support.
The role will support the Board and Senior Management by keeping abreast of developments in the legal and regulatory environment and acting as focal point for providing/securing specialist advice to support decision making.
The role also manages and develops several internal systems.
About you
We are seeking an experienced, dedicated and detail-oriented Company Secretary. This role involves a variety of responsibilities aimed at ensuring the smooth operation of compliance, legal, and company secretarial functions across our global organisation.
Accountabilities
- Oversight and management of UK legal budget.
- Ensure that all legal registrations for all PA offices and subsidiaries are maintained and that relevant documents are available to key staff and governance bodies.
- Ensure all returns to Companies House/Charity Commission are made and that Board/Committees sign off as needed.
- Maintain statutory registers including register of members, register of People with Significant Control, Register of Directors (including residential addresses), register of secretaries and register of charges.
- Provide specialist support to GLT, Chair of Board of Trustees and Chair of Finance, Audit and Risk Committee in relation to governance, legal and regulatory compliance. The role will act as secretary to FAR.
- Maintain lists and records of staff and trustees holding Powers of Attorney and ensure that these are renewed or replaced as needed.
- Provide governance information for the Annual Report, statutory audits and other purposes.
- Work with the Executive Assistant to the CEO to ensure that Admin Control is up to date and incorporates all of the above.
- Stay abreast of legal and regulatory changes and notify relevant staff of any implications.
- Oversight of the Annual Legality Questionnaire.
- Lead on annual review of Practical Action’s insurance requirements to ensure insurance needs are met whist delivering good value for money.
- Provide support on Practical Action projects relating to charity governance e.g., development of Governance manual, Governance self-assessments and GDPR.
- Contribute to the monitoring of GDPR compliance as a member of the GDPR management team
- Support the trustees to administer the Defined Benefit pension scheme as requested.
PERSON SPECIFICATION
Essential
- Knowledge of legal and regulatory requirements for charitable companies and experience of developing and implementing policies and systems to ensure compliance.
- Good knowledge of GDPR with ability to develop robust systems to share and protect personal data.
- Organised, thorough and with good attention to detail.
- Highly numerate with a strong capacity to analyse and utilise complex data.
- Strong team working with the confidence to seek advice from expertise elsewhere.
- Strong IT skills including the ability to specify or design new systems.
Desirable
- A background in international development including some time spent working overseas.
- A good understanding of the role of internal audit, finance and other key departments.
APPLICATION INFORMATION
The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
Our open plan offices are located in the centre of Rugby and near to Rugby train station.
In addition, we offer the following benefits:
- Full time roles are contracted at 35 hours per week.
- Hybrid/flexible working options.
- 27 days’ holiday rising with continuous service, in addition to public holidays.
- Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
- Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
- Life assurance (3 x annual salary).
- Bike to Work scheme.
The successful applicant must have the pre-existing right to both live and work in the UK. This is a hybrid role, and you must live in a commutable distance from our Rugby office, as you would be expected to attend the office on regular occasions.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
Closing date for applications: 5th December 2024. Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. For more information, please visit our careers page.
To apply please submit a copy of your CV and send us a supporting statement.
Our vision is for a world that works better for everyone. We believe where there’s action, there’s hope.
The client requests no contact from agencies or media sales.
Database Assistant: Membership
Advancement
Full-time
Permanent
£28,144 per annum
Application deadline: 9am on Thursday 12 December 2024
About the role:
The Advancement Operations team are currently looking for a new Database Assistant to provide essential database support for the team and particularly for the maintenance and updating of accurate Membership gifts and records.
The Database Assistant will support the Data Manager: Membership in working to a schedule of activity to provide stakeholders with accurate data. This role will also liaise with the Database Manager and the Membership Services team on a regular basis to discuss and investigate data issues. The integrity of the fundraising database is essential to providing excellent donor care and supporting the donor journey.
Key areas of responsibility:
- To maintain and update confidential data accurately on the Raiser's Edge fundraising database. A significant amount of data entry work is required.
- To assist the Data Manager: Membership in the process of Membership renewals and the management of Membership Direct Debits, which includes reconciling data from an external service provider against Raiser's Edge, adjusting records, cleaning and spotting exceptions.
- To be responsible for data integrity in Raiser's Edge and help maintain data documentation, especially in relation to Membership, donor and prospect data.
- To assist the Data Manager and the Gifts and Planning team in the processing of donations such as cheque or card payments.
About you:
- Educated to GCSE level, or above.
- Strong IT skills with a good understanding of databases and a prior experience of using spreadsheets or data entry.
- An active problem solver with the ability to multitask effectively in a busy office environment while maintaining strong attention to detail.
- Ability to evaluate and improve repetitive tasks and procedures.
About the British Museum:
Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.
You can view a selection of our impressive collection of prints and drawings in our .
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays
- Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
- Interest-free travel, bicycle and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
For more information about this role, please see the job description.
Shortlisted candidates will be required to complete a short Excel test as part of the interview process.
The interviews are expected to take place at the British Museum.
If you have any additional needs that we should be aware of in order to support you with your application, please provide details
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.
We are also currently piloting a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage and how flexible working could work for you.
The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BRIGHT FUTURES UK
Position: Fundraising Assistant
About Bright Futures UK
Bright Futures UK supports young individuals aged 5-24 facing long-term illnesses by filling their educational gaps and fostering personal growth. Through customized programs like one-on-one tutoring, befriending, mentoring, and skill-based workshops, we empower these young people to reach their full potential despite their medical challenges. We're committed to their academic, social, and emotional development, supported by our skilled and compassionate team. Help us make a lasting difference in the lives of these deserving individuals.
Role Overview
As a Fundraising Assistant, you'll play a key role in shaping and implementing our fundraising strategies. Working closely with the CEO and other executives, you'll engage in various fundraising activities and take on initiatives that drive our mission forward. This position is an excellent opportunity for professional growth within a dynamic and rapidly expanding organization.
Who We Are Looking For
We seek a proactive, organized, and approachable individual who is passionate about making a significant impact:
- Proven Experience: You have a solid background in fundraising or customer care.
- Relationship Building: You excel at forming lasting relationships quickly and effectively.
- Project Management Skills: You are organized, meet deadlines, and manage projects with high attention to detail.
- Independence: You are self-motivated and thrive in managing your responsibilities without constant oversight.
- Communication Skills: You possess outstanding verbal and written communication skills.
- Flexibility and Commitment: You're adaptable and ready to work outside regular hours when needed.
- Mission-Driven: You share our commitment to supporting young people with long-term illnesses.
Key Responsibilities
- Database Management: Ensure the accuracy and accessibility of our supporter records.
- Research and prospecting: Work with the CEO to research, prospect and prioritize potential funding opportunities.
- Stakeholder Engagement: Strengthen relationships with stakeholders to enhance our support network.
- Supporter Materials: Provide supporters with the materials they need for successful fundraising.
- Communications: Create compelling messages tailored to various audiences, maintaining data accuracy.
- Event Support: Help manage and deliver events with a focus on supporter experience and maximising fundraising.
- Administrative Duties: Support our operations through effective administrative management.
- Strategy Implementation: Assist in executing strategies under the guidance of the CEO to advance our mission.
- Develop a personal voice: have a voice on social media platforms where you can promote fundraising objectives and nurture opportunities.
What You’ll Love About Us
- Impactful Work: See the tangible impact of your work on the lives of young people.
- Growth Potential: As part of a small, dynamic team, your influence on our growth and operations is substantial.
- Flexible Working: We champion a healthy work/life balance with options for remote work, reduced hours, and flexible schedules.
- Professional Development: We invest in your growth through paid training and support further education.
Apply Now
Ready to make a difference? Join us in transforming the futures of young people facing medical challenges. Your journey with us will be rewarding, impactful, and filled with opportunities to grow.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job title: Academic and Membership Assistant
Contract: Part time, equivalent to 4 days/20 hrs per week.
Flexibility regarding working pattern, could be worked across 4-5 week days.
Contract: Permanent.
Salary: £23,198 pro rata (£29,000 full time equivalent)
Manager: Director of Psychotherapy. The role is assisting both Directors of Psychotherapy and Counselling.
Location: Working hybrid with a combination of required presence at the centre in London and remote working. To be agreed with the Directors.
ABOUT THE ORGANISATION
We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups and organisations. We are a dynamic charity that runs, accommodates and supports a number of counselling, psychotherapy, personal and professional development courses and a range of therapeutic practices that enhance mental and psychological wellbeing.
Gestalt is a life-changing approach to life, counselling and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.
Our vision is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives
Our Values In Practice
Diversity, equality, inclusion and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection and learning. It is integral to who we are and how we work and study together.
Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work and learn authentically and meaningfully. Feel seen, heard and included.
Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.
Community, awareness and personal responsibility: We are a community of staff, students, practitioners and clients; working, studying and accessing therapy at the centre. Individually and collectively, we’re responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.
ABOUT THE JOB
Job Purpose
We’re looking for an exemplary administrative and people-oriented person who will be administratively supporting the two Faculty Leads: the Director of Psychotherapy and the Director of Counselling. An important role in the organisation with responsibilities towards the Leadership Team.
An important member of the office team, working in a welcoming and supportive environment with opportunities to learn and grow on the job.
Main areas of work and responsibility
- Academic and Personal Administration Support to the Faculty Directors of Psychotherapy and Counselling
- Coordinate and support projects and workstreams the Directors Lead on: including overseeing and managing the Counselling and Psychotherapy programmes and faculties, quality assurance and reporting to accrediting bodies and Gestalt Centre membership and accreditation.
- Provide administrative support and coordination of the Gestalt Centre membership and membership cycles. Including UKCP reaccreditation processes: coordinate membership renewals and reaccreditation processes from beginning to end, liaise with members, maintain systems and update the membership Directory. In association with the Director of Psychotherapy and the Director of Counselling
- This role resides in the wider course\academic admin team and as/when directed is expected to support/liaise with the admissions and registration team.
- Organise, co-ordinate and provide administrative support for meetings with faculty, Gestalt Centre colleagues, UKCP, BACP, the university and exam Boards, and other external meetings as required in relation to the academic, membership or regulatory functions of GC. In association with the Director of Psychotherapy and the Director of Counselling
- Prepare meetings set up, information and any required papers in advance. Organise dates, taking and sending out minutes and coordinate follow-up actions ensuring progress and completion.
- Prepare, format, edit and update communications, presentations and reports for internal and external audiences to a high standard – including for meetings with the Faculties, the Executive, UKCP, BACP or the university.
- Work closely with both Directors on the production and content of the various Professional Training Programme Handbooks, including managing version control and ensuring accurate information within and to time.
- Provide a professional first and secondary point of contact and as and when required liaise with the Directors to respond to emails or phone calls and other communications, including the preparation of acknowledgement responses and follow-on actions.
- Carry out responsibilities with due regard to the Gestalt Centre policies and procedures
- Wider office team support such as reception/admin cover or support with events – as and when occasionally required.
PERSON SPECIFICATION
You will be friendly, approachable, and collaborative with a positive flexible ‘can do’ attitude. We are a small, dynamic and busy organisation and as you’ll be part of the Gestalt Centre family, you’ll need to be able to work well with the rest of the team and independently, on your own initiative as and when needed. You’ll extend your friendly manner to our students and clients as excellent customer service would be important to you. You’d also have a good eye for detail and be good with numbers as you’d also be working with databases and finance.
The role is diverse and flexible with opportunities to learn and acquire new skills in a supportive environment.
Key Competencies and qualities
- Educated to degree level or equivalent with good English and Maths or equivalent
- Excellent organisation and planning skills and experience including balance competing demands; prioritise effectively; and effective ability to forward plan and work to tight deadlines.
- Excellent communication and interpersonal skills, including conveying information clearly and adjusting approach, language and action to suit varying situations. Including some familiarity with communication utilising EDI considerations in relation to adult students and teaching staff.
- Confident, calm, diplomatic and confidential, with a mature, proactive, problem-solving and flexible approach to working in a dynamic busy setting.
- Excellent attention to detail and good with working with numbers and basic statistical data.
- Good working knowledge and experience of databases and online systems administration, including information and files management.
- Experience and able to work well with senior professionals and in a positive professional matter.
- Able to plan and organise own work effectively, managing interruptions and achieving good work performance in a busy setting.
- Reliable and collaborative approach to working with kindness and respect.
- Able to work with confidentiality protocols and expectations, and seeking guidance when needed, and in line with the Gestalt Centre policies and practice.
- Able to work effectively with others and on own initiative
- Experience working well with data protection, confidentiality, and safeguarding; and some understanding of applying ethical considerations
- Good working knowledge of Microsoft 365 and all Office applications; SharePoint and MS teams
- Commitment to Equal Opportunities and Equality, Diversity and Inclusion, across the work of the role.
- Understanding and open minded about mental health, emotional and psychological wellbeing.
- Preferably experience working within an educational, training or therapy training setting
- Able to start as soon as possible.
To apply please forward to Archie Rotap your CV and a supporting statement of no more than 2 pages, outlining how you meet the job requirements and the value you’ll bring to it.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Weymouth National Boat Centre, Barrack Road, Weymouth, Dorset. DT4 8TZ
Contract: Full time, Permanent
Salary: £35,600 gross per annum
Closing Date: 6/12/2024 (may close early if right candidate is found)
Are you a watersports professional looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for an Assistant Head of Inshore Boating to join our team.
About the role
Sea Cadets deliver life changing opportunities to young people through the challenge and adventure of getting out on the water. The Assistant Head of Inshore Boating is instrumental in facilitating these experiences as part of a team working to support volunteers and colleagues across the UK, with a focus on our five activities of dinghy sailing, paddlesport, powerboating, rowing and windsurfing. The post will require experience of dealing with people of all ages/backgrounds, in the management of delivering activities, equipment/facilities and supporting the development of instructors.
We are looking for a passionate practitioner, with a background in delivering both on and off the water, and in-depth experience of operating procedures and governing documentation. Experience of working with young people is essential.
Responsibilities
· Lead on developing our boating/watersports framework
· Support volunteer led activity across the UK in delivering life affirming on the water experiences to young people.
· Support the Head of Inshore in the development and delivery of assurance and safety of Boating.
· Day to day Line management of the office team
· Collaborate with the wider Inshore team to support central training, particularly Instructor Training.
Requirements
· A qualified watersports practitioner at or approaching Trainer/Tutor level
· An in depth understanding of operating procedures and documentation
· Experience of watersports at a strategic level
Desirable
· Experience or knowledge of youth and/or uniformed organisations
· Experience or knowledge of the charity sector
For further information, please download the Recruitment Pack.
Benefits
- 51 days annual leave per annum
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
If you are interested in this vacancy, please apply now!
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
This is a key role within a new team dedicated to delivering outstanding customer service. You will be the first point of contact for all of Stewardship’s customers, especially those using our giving platform. In this role, your customer service expertise will shine as you understand client needs, assist with a diverse range of enquiries, and resolve issues promptly to deliver an exceptional and joyful experience for every customer that brings our mission and values to life.
We’re looking for a warm, customer-focused individual who is passionate about delivering great service, creating meaningful connection with Stewardship’s customers and prospective customers, and helping those we serve be the best stewards of the resources God gives them.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.