People Manager Jobs in Bradshaw, Greater Manchester

About Smile Train

Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, lifechanging comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries and we’re just starting. We are truly changing the world one smile at a time.

Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!

Reports To

UK Fundraising Director

Summary

We are looking for a highly skilled Legacy Manager with demonstrated experience, preferably within the charity sector or comparable commercial environment. The role will involve primarily working from home and must be situated in or near London to attend regular in person meetings with key staff.

Key responsibilities

Take responsibility for a portfolio of around 300 legacy pledgers in order to deepen relationships and offer excellent stewardship to ensure that legacy pledgers feel valued by STUK and their pledge is retained.
Act as the first point of contact for legacy enquiries, both internal and external, responding with authority, sensitivity and diplomacy, so that legacy enquirers and intenders choose to leave STUK a gift in their Will.
Plan and deliver a programme of marketing and advertising to promote legacy giving and grow our pipeline of legacy supporters. This will include contributing to campaign strategy development; producing marketing materials including newsletters; and consulting with the Head of Individual Giving re legacy mailings.
Undertake general legacy communications including developing a tangible legacy vision, make phone calls, arrange one to one meetings and write personal notes/letters.
Organise at least 2 – 3 legacy events per year including post-event follow-up.
Organise legacy stewardship activities such as recognition mechanisms.
Liaise with and oversee the administrative work of Legacy Link, our legacy administrators.
Keep accurate and up-to-date records of all legacy activity on Salesforce and in shared files.
Provide useful data insight and analysis producing regular statistical, qualitative and financial reports of legacy activity.
Manage in memoriam marketing.

Travel

There is limited but regular travel into London for regular team meetings as well as periodic travel as needed around the UK for meetings with legacy pledgers and to organise legacy events.

Required Education and Experience

5+ years of relevant experience with exposure to legacy marketing and liaison with legacy enquirers, considerers and pledgers preferred.
A proven history of generating significant growth in key legacy metrics such as numbers of legacy enquirers and pledgers.
Demonstrated success in developing substantive donor relationships and in supporting senior management and programme staff, to execute donor and engagement strategies.
Excellent verbal and written communications skills and strong interpersonal skills with the ability to interact with both management and donors.
Extremely detail-oriented with strong organisational and time management skills.
Able to take ownership of a process and to use problem solving skills to resolve issues.
Able to make sound decisions based on analysis, experience and judgment.
Able to function both independently and as part of a global team.
Familiar with the MS Office and donor management systems. Knowledge of Salesforce and First Class preferred.
Bachelor’s degree or equivalent, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.

Application Information

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, [a writing sample-an existing example of your writing; no need to create something new], and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible

Join one of the the nicest and most innovative digital and content teams in the charity sector!

It’s an exciting time to join Kinship as our Website Content Manager. In September 2024, we launched our new website. It’s received excellent feedback from kinship carers and we now want to build on this success and ensure kinship carers in England and Wales can access the right advice, information and training through our website.

You’ll be joining a growing organisation where you’ll have brilliant opportunities for personal development and training to support you in your role.

You’ll sit in the Services and Digital Department, in the Digital and Content Team. Our department comprises of the Training, Advice, Peer Support, Programmes and Database teams.

About the role:
As our Website Content Manager, you’ll manage the content production for our website based on user needs, analytics and research. You’ll own the website governance including the process for creating new website content and updating and maintaining current content. You’ll work with 'digital and brand champions’ across the organisation, providing training and support for chosen colleagues in each team to update the website.

You’ll work closely with Content Designer colleagues who will create new content for advice, training and information. You’ll be responsible for supporting other content creation and the overall maintenance of the website content.

You’ll also work closely with the communications and policy teams to align with our organisational social media content strategy, digital marketing and core objectives (including our influencing, campaigning, research and policy work).

The right person will need to work collaboratively with colleagues across Kinship and be used to working in cross-functional teams. You’ll need to be curious, detail-oriented with an improvement mindset.

The type of person we’re looking for:
You’ll bring your storytelling, passion, problem solving, curiosity, consciousness and excellent communication skills to your role. You’ll need to be structured in your approach to managing governance processes and website editorial – so you’ll be a complete finisher with excellent attention to detail and an ability to meet deadlines.

A positive mindset is key to being part of the team, as is thinking creatively to problem solve and being empathetic to colleagues.

Working with kinship carers to ensure meaningful participation and being respectful of their lived experience is an important value in how we work.

The team work remotely, but there is the option to work from our office in London. This role will require flexibility for occasional travel in England and Wales.

Key responsibilities:

Website content management:

• Develop and lead a website governance process (including sign-off), supporting colleagues to proactively schedule and create new website content, taking ownership of deadlines using Asana.
• Develop a website content strategy over 12 months alongside content designers, aligning with organisational objectives and goals.
• Develop and train digital and brand champions across the organisation to help them write in plain English and create web content that meets the objectives of their team and our website.
• Work closely with the communications and policy teams to align with their strategic external content strategies (including social media and email marketing campaigns) and help plan website content as part of the Editorial Board.
• Collaborate with colleagues to maintain the organisational style guide on Notion.so and be a champion for its use across our website communications.
• Provide website content template pages that support teams can use to structure and write accessible content and provide editorial oversight and final sign-off (web pages / information sheets / film / podcasts / workshops).
• Update and oversee the governance of our Kinship Compass tool, which enables kinship carers to search for information, support and advice in their local area .
• Be the first point of contact for content requests and scheduling for website updates.
• Prepare regular reports to the Head of Digital and Content (and other colleagues) as required.
• Manage external freelancers where appropriate.

Digital innovation and best practice:

• Use data and analytic tools (like Moz, HotJar and Google Analytics) to measure website performance and continue to improve content and SEO.
• Use user participation and other user research techniques to consistently improve website content and ensure content is optimised for SEO.
• Ensure high-quality manualisation and documentation of systems and processes to support website governance and transparent processes (using Notion.so).
• Ensure all website content is accessible and continually reviewed.
• Lean into learning best practice and new techniques to drive innovation and new website improvement (AI and machine learning for example), actively learning from other organisations and sectors.
• Be committed to content design principles (Content Design by Sarah Winters and Rachel Edwards will be your core text).
• Ensure that best practice is followed at all times, including regarding safeguarding, GDPR and PECR.

Collaboration, participation and teamwork:

• Work with team members and peers to contribute and develop a positive culture and high-achieving team.
• Embed values and behaviours where learning and innovation is at the heart of developing website content which meets the needs of our kinship carers and other audiences.
• Actively contribute to Kinship’s long-term strategy, objectives, business plans and budgets.
• Put kinship carers and their needs at the heart of why we do what we do, which also includes how we collaborate with staff members who are kinship carers.

Some tips for your application:

• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 page on your covering letter.
• As part of the interview process, we will send you some of the questions in advance.

The Destitution Project (DP) is a dynamic and well-respected charity at the forefront of refugee and asylum seeker support in Bolton, Greater Manchester.  Proud recipient of the 2020 Queen's Award for Voluntary Service!  As DP’s Operations and Development Manager, you will provide overall leadership and management for the drop in and casework operations, staff and volunteers. This will include attending and being responsible for oversight at the Wednesday Drop-in and liaising with service providers and partner organisations.

Our Wednesday Drop-in offers a safe, welcoming space for people to meet and mix.  We provide a hot meal; food parcels for asylum seekers; clothing and household goods and much more.  Our Casework Service provides information and support face to face at the Drop-in and remotely through the week to first time applicants; refugees newly granted Leave to Remain and refused asylum seekers.

Our service is delivered by a passionately committed team of three staff members (part-time) and a volunteer core of thirty including 6 trustees. A few of the Team have been with the Project since its foundation as an independent charity in 2015; others have joined along the way, some having initially come to DP as service users themselves.  People with lived experience are central to everything we do, not just as service users, but as staff, volunteers and trustees.

You will work closely with DP’s Trustees and the DP Coordinating Committee to ensure smooth service delivery; develop and implement DP’s long-term strategic plans and, via consultation and feedback, build resilient services and activities that meet service users’ needs and help enhance the local community.  This will include building relationships in the community and representing DP at events and via external networks.

You will have experience of:

• Managing and supervising the work of teams and individuals.

• Decision-making in a wide range of situations including where risk management and safeguarding are considerations.

• Managing competing interests within the workplace.

• Understanding the circumstances and needs of refugees, asylum-seekers and vulnerable migrants.

The skills and attributes you will bring to DP:

• A creative, flexible, problem-solving approach

• Good communication (with a sense of humour)

• Able to reflect and learn from experience,

• Respectful of staff and volunteer knowledge and experience

• Commitment to working in a manner, which promotes diversity and equity ensuring that everyone is treated with respect and dignity.

Analyst and Database Manager

· Hours: 3-4 days per week.

· Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London.

· Reporting to: Director of Brand and Digital.

· Benefits: Flexible working arrangements, 28 days of annual leave + 1 day for your birthday (pro rata for part time), pension scheme.

· Key relationships: External relationships with CRM agency, contact across the organisation.

· Salary: £40,000 FTE per annum (pro rata for part time).

Are you a talented data-oriented professional who can work at pace to create insights that drive organisational decisions and oversee the data at our healthcare charity? If so, there’s an exciting and vital role waiting for you where you can make a difference to our global community. 

Job description

This is an exciting opportunity to be at the heart of the Charity operations. This role will help to continue to transform the way the Charity uses data to make decisions. As data is at the heart of our organisational strategy for our next phase, you will play a big role in making an impact through this role. You will ensure the correct systems, processes and training are in place for gathering, storing, processing, analysing and reporting on data.

· Primarily the postholder will be responsible for: the delivery of dashboards, KPI reports, analysis and insights to the organisation to drive organisational strategic decisions.

· The effective and smooth management and upkeep of our database (MS Dynamics) as well as the organisation’s use of our database ensuring data is accurate and able to be used efficiently by the organisation.

The role involves understanding different systems and processes, and working with data challenges. You must be able to keep the end user in mind in your decisions, as the community is at the heart of all we do.

If you’d like to join us, we invite you to apply as soon as possible.

Main Duties and Responsibilities

· Analysis and reporting

o Lead on the delivery of dashboards, KPI reports, analysis and insights to the organisation to drive organisational decisions and demonstrate our impact.

o Identify trends within our database to inform our activities to drive engagement of our community and the loyalty and retention of our supporters.

o Run regular reports to communicate our database reach and scope, including using Power BI for data visualisation.

o Build and run regular activity reports, post-campaign reports and in-depth analytical reports to provide data-driven insight into supporter behaviour, using CRM, Excel and other relevant tools.

· Campaign management and data selection support

o Support fundraising team and community engagement teams with their data selections for email, mail shots, webinars, survey distribution and any other communication to members or supporters. Work with colleagues to understand their data needs, then schedule and project manage all data selections and segmentation.

o Work to ensure smooth data management from start to finish of campaigns.

· Data and database lead

o Lead on all data activity for the Charity, being responsible for the integrity of our data and adherence to protocols.

o Identify developments needed to the MS Dynamics database system to help the organisation achieve its goals.

o Ensure our database serves as a single customer view by connecting data through automations (supporting our external database provider).

o Build supportive relationships with colleagues to ensure their data needs are fully understood and met, including ensuring the right data is available for email selections (Dot Digital).

o Provide training and support to staff so they are able to confidently use the database as relevant to their roles.

o Creating and/or improving data-related policies and processes.

o Assist in the diagnosis of data and database problems and research solutions.

· Compliant use of data

o Ensure data processes are within relevant legislation, including GDPR and other data protection legislation.

· Data integrity and quality

o Advise and accurately maintain all data protocols and ensure that all data activity is promptly scheduled and actioned.

o Ensure regular ‘house-keeping’ functions to ensure that standard data is maintained at a high level.

o Ensure individual entries and bulk uploads and imports from website and Excel spreadsheets are performed accurately and on time.

· Supplier management

o Work with 3rd party suppliers to help scope and deliver database changes and perform UAT.

· Customer support processes

o Work with colleagues to ensure all supporter enquiries and interactions are dealt with promptly and efficiently – such as FAQ’s, responses etc.

· Line management

o Management of the Digital and Database Administrator, ensuring they are able to perform their role effectively.

Key Skills

Experienced and skilled data analyst with database management experience, keen to make a positive difference through their work.

Database Management and Analysis

· A passion for all things data-related.

· Strong analysis skills, confident with Power BI and advanced Excel, confident in delivering dashboards, reports and analysis to drive decision-making. Strong, demonstrable experience with Microsoft Dynamics, our database system, including testing database development.

· Able to deal with sensitive / confidential information.

· Strong understanding of GDPR and other data protection frameworks.

· Strives to improve and streamline processes.

· Able to identify system development needs to optimise the use of data across the organisation.

· Able to assess and problem-solve conflicting data to find resolutions.

· Able to generate routine reports from the database accurately.

· Strong attention to detail, methodical and accurate.

· Keeps an eye on the big picture of the charity goals and ensure all data development is aligned to this.

General

· Able to drive change – enjoys seeing improvement delivered.

· Experienced in managing supplier relationships.

· Excellent time management skills with the ability to prioritise own workload, deal with conflicting demands and work under pressure to meet tight deadlines.

· Proficient with Microsoft Office and, in particular, strong skills in Excel including knowledge of formulas, pivot tables and graphs.

· Ability to work well as part of a small team and be able to develop as part of that team.

· Strong interpersonal skills.

· Excellent written and oral communication skills.

· Proactive approach, keen to self-teach new techniques and methodologies.

About Overcoming MS

At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices alongside medication benefit physical and mental health.

Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.

Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information comes from a reliable source so they believe in it and adopt the changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.

By working at Overcoming MS, you can help make a difference to the lives of those impacted by multiple sclerosis.

 

Working location and hours  

You are comfortable working remotely within the UK, as part of a small team, and happy to travel occasionally to London and other locations for meetings. 

What can we offer you?  

Our staff benefits include:  
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays  
• Flexible working  
• Remote working  
• Pension  
• Employee Assistance Programme  

How to apply  

Please send your CV and a covering letter by midnight on Tuesday 4th February 2025. Please respond ASAP, as we will start screening candidates as soon as we receive applications.  The role may close early if we find the right candidate.

In your covering letter, please let us know:  

· Your motivation for applying for the role 

· Your notice period  

· Your current location.  

We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply.  

No agency contact, please.  

 

 

About The Role
Interview date: W/C 17th February
 
In this specialist role, you’ll work as part of a high performing team (High Value Operations) to provide joined-up strategic communications support to our High Value fundraising team. You will be responsible for aligning the Society’s values, activities and impact with the needs and preferences of corporate partners, trusts, foundations and major donors – packaging up compelling fundraising asks, devising bespoke messaging, delivering outstanding acquisition and stewardship communications, and ensuring effective underpinning systems and reporting.

Using your management skills and your expertise in persuasive writing, you’ll push the team to learn and improve, while also upskilling interdependent teams in knowledge, communications and pitching skills. 

You’ll also assist the roll out of our Brand and strategy, helping to integrate language, key messaging and stories into our supporter facing communications.

This is a homeworking role, but you may be required to travel to attend meetings, events and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our offices (London or Birmingham) if/when required. 

Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction.  This is a wonderful achievement and we're incredibly proud, as this is fantastic testament to all the people who make up Alzheimer’s Society. 
 
Application Process
This is a fantastic new opportunity for the right person to make a huge different to the team and Alzheimer's Society, so we want to know why you would be the best person for this role!
 
Please ensure you apply with a supporting statement on why you believe you would be the most suitable individual and how your skills/experience are best for this position.
 
About you

- Excellent writing, influencing and internal engagement skills
- Experience and ability to build strong relationships across the Society – driven by curiosity and an eye for big ideas and small details. 
- Day-to-day, you’ll relish the challenge of taking each new brief as it comes: understanding a prospect’s priorities, developing a plan to win their support, and conveying this vision in whatever way is necessary for success. 
- Ability to juggle tasks to meet multiple short-notice deadlines.
- Manage a team of talented Impact Communications Officers to achieve the same goals and deadlines. 
- Support the development of impactful propositions for all elements of our diverse portfolio including: services, research and our campaigning work.

Against Malaria Foundation (AMF)

Senior Operations Manager

Full time

Job Description

AMF profile

Against Malaria Foundation (AMF) was founded in 2004 and is a charity that fights malaria in a highly effective, accountable and transparent way.

We do this by purchasing and distributing multiple millions of long-lasting insecticide-treated nets (LLINs) at a time in nationwide universal coverage campaigns. This is the most cost effective way of preventing malaria. AMF receives donations from the public and in the current financial year to date have received over US$125m. AMF is particularly data-focused and monitors and reports on net use and drives and supports innovation to improve the effectiveness of malaria programmes.

AMF is the world’s third largest funder of nets.

AMF has been rated a top charity for all of the last 16 years by independent charity evaluators GiveWell and The Life You Can Save who focus on cost-effectiveness and impact.

We are a team of thirteen highly motivated individuals with different skills and experience. Each person has an important role to play. All team members work remotely with constant communication between them. While the team is small, the impact is big - our net distributions protect millions of people. Our largest programme is in the Democratic Republic of Congo (DRC), where we are funding 55 million nets to protect 100 million people for distribution during 2024 to 2026. We have ongoing multi-million net programmes in other countries including Chad, Guinea, Nigeria, Togo, Uganda and Zambia.

Role Description

Our activities and commitments are steadily increasing, and 2025 and 2026 will be particularly busy years of distributions, with over ~100m nets planned for distribution. In light of this, AMF is recruiting a Senior Operations Manager to join the operations team and play an important role in ensuring the success of the net distributions. We are looking for someone who has strong interpersonal and intellectual skills who is able to work collaboratively. The ideal candidate will be comfortable taking on significant responsibility by leading on several of AMF’s programmes.

The role will include involvement in all stages of a distribution campaign (pre-agreement, net procurement, post-agreement, during distribution, and post distribution) across two main areas:

1. Work with National Malaria Control Programmes (NMCPs)
2. Work with AMF’s independent monitoring partners

Further information

The Senior Operations Manager will lead on several of AMF’s programmes. They will work closely with NMCPs, in country partners, AMF independent monitors, the AMF Operations and Technology teams to ensure the success of AMF distributions.

More specifically, they will manage the distributions through the following stages:

1 - Pre agreement

• Establishing the funding gap
• Establishing the net need, malaria burden, insecticide resistance data
• Working with the Ministry of Health to negotiate and put in place an agreement for the programme

2 - Net procurement

• Working with AMF’s procurement lead to order nets in time for the distribution

3 - Post-agreement

• After signature of the agreement, working with countries to put in place the plans for key elements, in particular: electronic data collection, 5% re-visits, net tracking
• Tender for and select an independent partner for distribution monitoring, and work closely with this partner that will be AMF’s eyes and ears in country

4 - During the distribution

• Track information coming from monitoring partners
• Analyse with the Head of Analytics registration and distribution data and take actions if needed
• Account for all AMF nets

5 - Post distribution

• Tender for and select an independent partner for post distribution monitoring, and work closely with this partner to carry out surveys at 9, 18 and 27 months post-distribution
• Share results with in-country partners and encourage appropriate actions to be taken

Through these stages, it will be important to maintain strong relationships with the key partners, notably the National Malaria Control Programmes, distribution partners and cofounding partners to ensure that distributions are carried out according to the agreements signed between the Ministry of Health and AMF.

These relationships will ensure that solutions can be found constructively to issues that arise during implementation of AMF’s programmes. Aside from the areas above, there will be other work related to AMF Group Operations, dependent on the candidate’s skill set.

Characteristics of the successful candidate

We are looking for someone who has strong interpersonal and intellectual skills, who works collaboratively in a team and relishes responsibility and the opportunity to learn and develop their abilities. The ideal candidate will be motivated to help improve the lives of those affected by the wider impacts of malaria.

Required

• Fluent French and English
• Excellent interpersonal skills to build and maintain strong working relationships
• Strong analytical skills and be able to use Excel confidently
• A self-starter who is highly organised with the ability to work independently and manage working time effectively
• Strong project management skills and comfort handling meetings with senior staff
• Comfort in dealing with and learning about financial matters, willing to examine budgets in detail
• At least four years work experience. The skills and potential of the candidate take priority over prior experience and we welcome applications from a range of backgrounds and experiences.
• An interest in driving down malaria rates through procedure changes and the use of technology

Of interest (but certainly not required)

• Experience working on projects based in Africa or in international development
• Malaria knowledge or background in malaria prevention or other global health campaigns  

Other role details

Reporting to: Operations Director

Location: Remote working within Africa/UK/Europe time zones (all the AMF team work remotely), with a preference for UK based. Please note that applications from outside these time zones will not be reviewed.

The cost of any co-working office space will be covered by AMF. For those living outside London, trips to London during the first three months are encouraged to spend time working with the Operations Director and AMF team.

Initial salary: £50,000 to £60,000

Company contributed pension scheme

25 holiday days per year + bank holidays

Candidates are expected to have a fully functioning computer or laptop of at least moderate specifications and reliable internet connectivity.

Travel: travel to Africa will be expected. Trips are planned flexibly in discussion with the team. The number and duration will vary year on year, and range from approximately 4 to 8 weeks per year.

Equal opportunities

AMF is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Applying

Applicants should send a) a one-page cover letter explaining why they are interested in and suitable for the position, and b) their CV to senioropsmanagerH2G6 @ againstmalaria . com

Early applications are encouraged as we will be reviewing applications on an ongoing basis. 

Team: Media

Location: Remote

Work pattern: Mon-Fri 35 hours per week

Salary: Up to £46,284 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our National Media Manager:

- leading and managing the national media team, including three National Media Officers

- designing and delivering a pipeline of proactive and reactive PR activity for national media

- maintain and manage the Media Relations budget

- work closely with the Regional Media Manager to identify areas of growth in our media profile

- ensure all national releases are well written and within brand and strategy

- oversee the running of campaigns and the management of PR agencies and freelancers

- identify gaps within Cats Protection’s media relations and build relationships with diverse media

- oversee the management of reputational issues

About the Media team:

Our media teams are responsible for securing proactive and reactive press coverage for Cats Protection, ensuring more people are aware of our work through earned media. Our team protects and enhances the charity’s reputation. The team works across cat welfare, services, advocacy, campaigns, and income generation.

What we’re looking for in our National Media Manager:

- experience line managing a press office team

- relevant qualification in PR or journalism

- experience in crisis management and reputational issues

- budget management experience

- experience working with national media contacts including news agencies

- familiar with compiling evaluation reports to demonstrate achievements against KPI’s

- experience of managing PR agencies and freelancers

- forward thinking with the ability to think on your feet and spot opportunities

What we can offer you:

- range of health benefits

- 25 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more, which you can learn about

Application closing date: 5th February 2025

Virtual interview date: w/c 24th February 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form

2. video screening

3. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

SUMMARY

This maternity cover role will be responsible for the Lab's internal workings - people, culture, ways of working and operations. As an Executive level role, it will share overall responsibility for the Lab’s impact with the other members of the Exec (CEO, COO, Director of Programmes and Campaigns).

The role will be specifically responsible for:

• the people function, including team days, our annual retreat, and internal communications, as well as Human Resource management and our staff handbook),
• programme support, including stewardship of our Monitoring, Evaluation, learning and Planning system),
• coordinating the team’s fundraising work, and
• managing other areas of our operations, such as IT and infrastructure, including our new CRM system.
• The post-holder will be responsible for line managing the Operations Manager.

The post-holder will work closely with the COO, who will be leading on finance and governance. Together, they will be responsible for drafting the plan for the Lab’s Operations function in 2026.

This post is a 13 month fixed term contract, running from mid-May 2025 to mid-June 2026.

LOCATION

The team work remotely for the majority of the time, but as this role is responsible for people and culture ideally you will be able to attend monthly ‘team together days’ in London (travel paid if outside of London area) as well as an annual two-night retreat elsewhere in the UK in November. However, we don’t want this to be a barrier to applicants, so you can let us know at the interview stage if this would not be possible or will cause you challenges.

RESPONSIBILITIES

People: Ensure we recruit, retain, support and nourish a strong staff team and maintain a culture that reflects our values of ambition, collaboration and empowerment.

• Lead implementation of the Lab’s people and human resources strategy (together with the COO), in line with our core values, to maximise the team’s contribution to our mission (including team structure and roles, recruitment, onboarding and retention, staff handbook, and professional development).
• Develop and hold our team culture (together with the COO), aligned to the Lab’s core values, and ensure that the organisation maintains an effective, efficient and human working environment. Help ensure that we live our commitment to diversity, equity, inclusion and justice, in general as well as in areas that fall under your remit.
• Lead internal communications, ensuring that the team are informed about and involved in new developments as appropriate, including planning and coordinating team away days through the year.
• Support effective management of staff: Line manage the Operations Manager. Support Heads of Programme and others to develop and manage staff and freelancers, ensuring that we treat all our people fairly and responsibly.

Operations: Oversee effective systems and support colleagues who manage those systems.

• Oversee and support the Operations Manager to ensure that our core processes run smoothly; we have the infrastructure to support our growth, including office space and IT, and supplies; and that they are able to effectively support the programme team with reports, events and other projects.
• Oversee the Lab’s fundraising process, including identifying and researching potential new funders, maintaining our overview of our fundraising pipeline, funder timelines, monthly priorities, and record keeping. Support the Lab team to manage funding proposals and coordinate the development of funding proposal budgets, working closely with programme leads. Ensure funding reporting requirements are met, including supporting programme leads to draft programme reports, and the Finance Manager to prepare financial reports.
• Coordinate and oversee the Lab’s Monitoring, Evaluation, Learning and Planning system ensuring the team have what they need to complete the various elements, meet deadlines, and get the most out of the process. [RSS1] 
• Ensure high standards of information management across the organisation, enabling staff to share and access resources, insights and know-how. This includes maintaining high standards of data protection and privacy that embody the Lab’s commitment to responsible use of data, and maintaining the Lab’s new CRM system. 

Executive Team support: you will be a collaborative and engaged member of a strong executive team.

• Lead and manage organisational development projects to ensure that the Lab has effective, appropriate operational policies and processes, and that staff understand and implement these policies and processes.
• Be a collaborative, engaged and supportive colleague and be willing to take on or change responsibilities to help the organisation operate effectively, including offering general support to the other members of the Exec as needed.

YOUR PROFILE

Ideally you will have the following key skills and experience, but we know that all candidates will vary and we are looking for the best fit, not the perfect unicorn.

We hope you will:

Be a caring, collaborative and effective people manager, team player, and organisational culture builder committed to creating an ambitious, collaborative and empowering culture.

• You will love supporting others to succeed, helping them to learn and grow, and develop their resilience and self-care, but also to support and care for people when work or life are difficult.
• You will have experience and a passion for ensuring recruitment, induction, personal development and other processes and culture work to attract, recruit, retain and support high quality, committed staff.

Be a well organised project and function manager with a strong understanding of systems and operations, supporting the team, board and CEO to keep on top of organisational systems such as monitoring, evaluation, learning and planning (MEL-P) and fundraising, as well as day-to-day coordination of various other processes

Have a strong commitment to the vision, aims and values of the Lab.

• A desire to work in a collaborative, empowering and ambitious organisation, and develop the Lab’s culture with care, sensitivity energy and good humour, taking pride in enabling others to succeed.
• Demonstrable dedication to equity, diversity, inclusion and justice and an understanding of intersectionality.

See the full job pack (including interview dates and information) and apply via the link.

Location:  Remote in North Somerset, North Wiltshire, Gloucestershire, Herefordshire & South Wales 

Hours of work: Full time, 35 hours a week 

Number of positions: 1 

We have an exciting opportunity for a Case Manager to join our team in the following region.

• North Somerset, North Wiltshire, Gloucestershire, Herefordshire & South Wales

Applicants will need to confirm that they are situated in the above region on application 

About the Role 

A Help for Heroes Case Manager/Support Worker acts as a critical link between the veterans and the services they require, aiming to improve their overall well-being and quality of life by assisting them in accessing the services and resources they need. 

Conducting initial assessments to understand the specific needs and challenges of each veteran. Developing a personalised support plan tailored to the veteran's unique circumstances and goals. Continuously assessing the veteran's progress and adjusting the support plan as needed. 

You will liaise on behalf of veterans to ensure they receive the benefits and entitlements they are eligible for. Offering information to veterans about available resources and how to navigate the support system available to them effectively. Empowering veterans to become self-sufficient and independent by helping them build skills and access opportunities. Providing visible support in the community and conducting home visits. Building and establishing links within communities. 

Please see below a link to the Job Description for more details.  

The client group for this role are veterans and families, including those who may be elderly, ill, or disabled. Given the potential needs of the client group and those certain requirements of the role fall within regulated activities, such as advising or guiding vulnerable adults, this position is subject to an enhanced DBS check or country equivalent checks. 

Anyone connected with Help for Heroes may be at risk and/or vulnerable/temporarily vulnerable, either by statutory definition or through circumstance. Help for Heroes is committed to safeguarding and ensuring the welfare of vulnerable adults, children, and young people and expects all employees and volunteers to share this commitment. 

Are you a dynamic individual and a strategic thinker with a strong understanding and experience of financial management and business operations within the voluntary / charity sector? We are seeking a Finance and Business Manager to join our team and provide leadership in financial planning, analysis, and reporting. In this role, you will be responsible for overseeing all financial activities, developing budgets, and monitoring financial performance to ensure the overall success of the organisation. This is a great opportunity for to make a positive impact during an exciting period of growth.

About Us:

Established in 2015, Can-Survive UK (CSUK) is an award winning small to medium sized charity providing culturally appropriate support and information primarily however not exclusively for African and Caribbean people diagnosed or living with cancer. You will work alongside passionate staff and volunteers who are keen to make a difference to those affected by cancer.

About the role:

Overall job purpose:

• Manage all finance systems and processes including payroll, pensions, and insurance.

• Manage on the strategic Business functions across the organisation and provide strategic support to the Board of Trustees, CEO and the Senior Management Team

• Financial Records Maintenance

• Monthly Reporting and Budgeting

• Financial administration, banking and payments:

• Year-End Reporting

• Governance and strategic finance

• Staff Management

You will report to the Treasurer and Chief Executive Officer, and working closely with our Senior Management Team, external accountants and key stakeholders.

We offer

 • Flexible working (subject to the needs of the organisation)

• 25 days annual leave (pro-rata) exclusive of bank holidays

• Birthday leave (after 12 months of continuous service)

• Pension scheme (3% match contribution)

• Training and development opportunities

• Free car parking

You must have the right to live and work in the UK

Post is subject to a DBS Check

To apply in the first instance, please send your CV and covering letter by clicking on 'Quick Apply'. 

We are looking to appoint a Volunteer Manager to lead the development and delivery of our Neuro Changemakers programme. Key activities will include recruitment and management of volunteers to lead self-help groups, setting up the administrative infrastructure to deliver these groups at scale, and to review our existing volunteer & ambassador strategy.

Reporting to the Professional Services Manager, the Volunteer Manager will be responsible for all aspects of volunteer activity for the Neuro Changemakers programme, including recruitment, induction, training, support and volunteer engagement and retention.

The Volunteer Manager will work closely with all our internal departments and external volunteer networks, acting as the first point of reference on volunteering process and policy across the organisation.

The successful candidate must have strong experience delivering volunteer-led programmes in support of vulnerable service users, with a proven track record in administration and volunteer project management. The ideal candidate will have experience growing such a programme to ambitious targets, and delivering at scale. Familiarity with neurology, neuroscience and neurological conditions is highly desirable.

The successful applicant will make a significant contribution towards the growth and success of our Neuro Changemakers programme through our online self- help groups across the UK. Just as crucially we provide valuable opportunities for individuals with lived experience of neurological conditions to gain skills and support others with their own experiences, as part of their own recovery and personal development journeys.

Key Tasks & Responsibilities

• Responsible for attracting, recruiting and retaining volunteers based on the organisational strategy for Neuro Changemakers.
• Working closely with the Professional Services Manager to ensure sufficient volunteers are available to meet organisational needs.
• Recruitment, training, induction and ongoing volunteer development.
• Working closely with the Professional Services Manager to deliver a comprehensive volunteer training programme.
• Support strategies to capture M&E data within the Neuro Changemakers programme.
• Outreach and mapping with volunteers to further understand our community’s needs, and to develop the case for setting up new groups in high priority and high need areas.
• Liaison with local authorities in areas to connect to local resources and promotion.
• Act as a deputy safeguarding lead, to ensure safeguarding policies and procedures are followed by all volunteers, including sensitive handling of any complaints, following correct procedures.
• Liaise with partner organisations to further the Neuro Changemaker programme.

Skills & Experience

• Strong professional experience of working in a management capacity to deliver services, with experience of developing policy and collaborative working.
• Proven in-depth experience in managing volunteers (understanding best practice across all elements).
• Experience of working with vulnerable service users, understanding the skillset required to work with people affected by a neurological condition and carers e.g. to set up and lead support groups.
• Excellent project management skills, particularly around new projects delivery and evidencing high quality impact.
• A solution focused team player with a positive, can-do mindset.
• An ability to put people at ease and a true enjoyment of working collaboratively with colleagues and external stakeholders.
• Commitment to keeping up to date with best practice in volunteering and ensuring compliance with latest legislation.
• Excellent written, verbal and visual communications with brilliant attention to detail.
• In-depth understanding of safeguarding, particularly around vulnerable adults.
• Experience with CRM systems like Salesforce and an understanding of using Zoom with groups is highly desirable.

What you get in return

We offer a great range of benefits that support our employees and their families for the long term. Staff Benefits include a contributory pension scheme, 25 days holiday per annum (for full-time role) in addition to Bank Holidays as well as a Christmas-New Year closure period, and default-remote working as standard as part of your hybrid contract (you will only be required to attend in-person for occasional critical meetings and important events, the vast majority of your deliverables can be completed remotely).

Note: this role is funded by a strategic grant from the Dinwoodie Charitable Company to help activate our Neuro Changemakers programme  – in our communications we may refer to this post as the ‘Dinwoodie’ Volunteer Manager to recognise the role of the funder.

Young People Support Worker

 

We have a new role available for a Young People Support Worker to join Depaul UK to ensure that every client leaves a service with the skills and resilience to be confident and self-determining in their lives.

Position: Young People Support Worker

Location: Warrington

Contract: Full time, permanent

Hours: 37.5 hours a week

Salary: £24,136 pa + pension and other benefits

Closing Date:  Friday 7th February 2025

Start date: Please note that the charity is currently awaiting funding confirmation for the new Service

About the Role

As Young People Support Worker you will work as a member of a services team in Warrington, delivering an assessment, support and move on service to vulnerable clients in supported accommodation.  Your work will be underpinned by the charity’s Endeavour model of assets based, psychologically informed delivery, the aim of which is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives.

Under the guidance of a Service Manager, you will be responsible for all aspects of support planning, risk assessment and move-on for a caseload of young people, addressing their physical, emotional, social and behavioural needs and supporting them to progress towards independence. You will participate in a programme of meaningful activity by running group sessions and activities within the accommodation to support young people’s individual development and social engagement. You will ensure the accommodation is properly maintained and take an active role in the upkeep of the physical spaces of the accommodation.

You will work a rolling rota of daytimes, evenings and weekends (some shifts will be lone working) including bank holidays to ensure that young people have full staff support during their most difficult times.

Key responsibilities include:

· Ensure client safety, wellbeing, and adherence to safeguarding and emergency procedures.

· Deliver high-quality risk assessments, support plans, and one-to-one/group support to build client resilience.

· Foster partnerships with local agencies to support clients while following data protection protocols.

· Engage flexibly and creatively with clients, encouraging their involvement in decisions and participation in activities.

· Support clients in accessing education, training, employment, and volunteering opportunities.

· Maintain health and safety standards, prepare accommodations for new clients, and oversee accurate financial records.

· Collaborate with team members, volunteers, and attend training and meetings as required, ensuring contract compliance.

 

About You

You will need to have the following skills and experience:

· Experience working with young people or those affected by homelessness.

· Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.

· Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.

· Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.

· Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you an experienced community manager looking for your next challenge?

Do you want to work for an exciting social change organisation with the mission of enabling people, places and the planet to flourish?

With our new Design for Life strategy, we are embarking on the next chapter in our 270 years’ strong history of social impact, with a range of interventions to unite people and ideas to turn world changing ideas into world changing actions.

The Opportunity

We’re looking for a Community Manager (Central) to help us achieve real impact by enhancing and deepening Fellowship engagement in the designated area, fostering connections among fellows, facilitating fellows learning of new skills, and helping them leverage their expertise to drive tangible social change.

About You

What we look for in a successful candidate:

• Proven experience of initiating, facilitating and delivering a range of events and activities.
• Experience of building capacity or organising others to take action, this could be in a campaign or membership organisation.
• Knowledge of best practice regarding mobilising and sustaining volunteer-led networks.
• Ability to plan, multitask, prioritise, and work independently to meet deadlines.

To find out more about this role, please download our job description.

We are seeking a candidate located in the Midlands, preferably in a city. The role will involve travel around this region.

Apply

In order to apply, please click ‘quick apply’ on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.

Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.

The closing date for receipt of applications is 9am 4 February 2025. However, screening and interviews will be ongoing, so we may close the vacancy early if sufficient exceptional candidates apply. Please get your application in as soon as possible.

Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.

Inclusion Statement

As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.   

We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination.  We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for. 

Read full our commitment to Diversity, Equity and Inclusion . 

About Us

We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential.

The RSA has been at the forefront of significant social impact for 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish. We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world.

We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits .

We've been harvesting rainwater in remote communities for almost 40 years. Our work improves health, reduces poverty, builds climate change resilience and increases the attendance of girls at school. We are looking for someone special to join our small team in an exciting new fundraising role - could that be you?

Our new CEO joined in March 2024 and has led the development of a new three-year strategy focusing on the expansion of our existing programmes in Africa - income growth is vital to support this aim.

This new role will be responsible for generating an increase in our income from fundraising channels largely not explored by the existing team. You would work closely with the CEO but would need to be comfortable being highly autonomous and self-sufficient. You would have demonstrable success and in-depth knowledge of at least three of the following fundraising channels: corporates, individuals, community/events, major donors, legacies.

Please note:

• If you would like to apply, please review the Role Pack as this contains details of the type of experience, knowledge, skills & attributes we are looking for - these elements will be used for shortlisting candidates and to identify areas to explore during interview.
• This role is remotely based but it important you live in/near London to meet with the CEO and funders.