Partnership Jobs

Job Title:
Event Manager of The Lady Garden Foundation

Job Title: 

The Lady Garden Foundation is a national charity, founded in 2014, which aims to raise funds and improve  awareness of the 5 gynaecological cancers (Ovarian, Cervical, Womb (Uterine), Vulval and Vaginal).

Job Summary:  
The position of Event Manager is a central role within the Foundation, not only driving the Foundation forward in both fundraising and keeping the cogs turning in all aspects from administrative detail to event organisation. 

This role is unique, from the breadth of responsibilities to the ownership it allows for an individual. 

Responsibilities and Duties:

• Leading development, delivery and execution of the LGF events programme, consisting of already established major donor events and a focus on improving the range of events for a wide general audience that maximises fundraising and drives supporter engagement.

• Develop and maintain strong relationships with event co-founders, committee members, stakeholders and high net worth individuals to maximise income and secure continued committed support.

• To closely work with the relevant events production agency to ensure the smooth running of events e.g. ensuring dietaries are collected, managing event budget inline with sponsorship.

• Responsible for all major donor relationship management.

• Responsible for day-to-day internal fundraising tasks, ensuring gift aid claims are up to date etc…

• Aiding co-founders and committee members with event sponsorship bids and presentations.

• Main LGF contact for event sponsors, includes ensuring contractual agreements are met, generally keeping them informed and happy with the partnership.

• PR- oversee the activities of our pro bono PR team from an events perspective.

• Lead, coach and work closely with the Events and Fundraising Executive to enable them to take on responsibilities for smaller events and manage tasks within the events. 

• General Event Management - Overseeing the organisation of the event, managing invites and RSVP’s, ticket payments where necessary, event sponsors

• Database management (Donorfy)

• Awareness of key health issues and updates in the gynae arena 

• Awareness of activity from other charities within the sector

Experience, Qualifications and Skills:

• At least 2 years of events management experience with a charity or fundraising organisation.

• Incredibly organised

• Ability to work in a very fast paced environment

• Confident and outgoing

• Ability to manage multiple activities at one time including direction from multiple individuals

• A passion for the cause of the Foundation

• Microsoft Office- Competent

• A good understanding of the charity landscape including Fundraising Regulations 

• Effective diary management including your own

• An understanding of women’s health issues and the gynae landscape including the 5 cancers, periods, menopause and reproductive rights. 

• Xero accounting software- not essential but helpful

• Donorfy database software - not essential but helpful

Salary: 28,000 - 30,000 (depending on experience)

Hours: 9am-6pm, Monday-Friday

Location:  Fitzrovia, London

Environment: The Lady Garden Foundation’s office is based within a communications agency- a lively and animated working environment. 

There are just under 37,000 blind and partially sighted children and young people in England and Wales. Every day, four more children will be diagnosed with sight loss. RSBC believes that every blind young person should have the chance to live life without limits. By giving young people the essential skills to take control of their life, they can unleash their true potential. Prospectus is excited to be helping with their search for a Strategic Partnerships Manager.

Working alongside the Head of Relationship Fundraising, the High Value Lead and the Community & Events Fundraising Manager this role is responsible for winning new business, developing relationships and providing first-class stewardship and account management across a mixed portfolio of individual, organisational and grant-making relationships. The focus will be on long-term mutually rewarding, strategic and/or commercial partnerships.

An accomplished partnerships manager the successful applicant will have a demonstrable track record of securing funding from corporate and/or philanthropic supporters, working to an annual income target of £300k or above. You will be dynamic and results-focussed, thriving when proactively spotting opportunities and converting them into something concrete. If you are curious, tenacious and passionate about the cause then this exciting role could be for you!

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Rhiannon Mehta at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      
     
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Role: Philanthropy & Grants Manager

Salary: £44k – £56k (dependent on experience)

Location: Flexible, candidates can be office based or work remotely. For remote workers, weekly or monthly travel to our Wilton office will be required, depending on candidate location.

Hours: Full-time, 40hrs p/w. Flexible or reduced hours (minimum four days per week) would be considered for the right candidate

Contract: Permanent

Responsible to: Head of Global Grants Partnerships

Key Working Relationships: Global Philanthropy Group, US Philanthropy Team (situated within HALO USA), Global Communication Group, Programme Group, Chief Executive office, Strategy Group

Summary:

The HALO Trust are looking for an experienced and driven Philanthropy and Grants Manager to lead and develop high value relationships with philanthropic donors, with a focus on Trust and Foundations (and potentially corporates). 

The Global Philanthropy Team works to secure support for the delivery of vital projects to save lives and protect livelihoods in conflict affected countries around the world, as well as build organisational resilience and support innovative areas of work.  HALO’s philanthropic income has grown significantly in recent years, driven by introductions from our network of trustees, ambassadors and advocates and our focus on strategic and transformational partnerships. We are a small team of highly skilled, experienced and driven fundraisers with a collaborative team culture. The team is supported by a Philanthropy Operations Manager, Philanthropy Assistant and Global Philanthropy Research and Insight Lead (who leads on research and due diligence). In 2024 a Head of Philanthropy and Partnerships for the Middle East will join our team to lead relationship development in this key market. 

You will join a fast-paced, fluid and entrepreneurial context, responding to opportunities while laying the critical foundations for strategic growth. 

While the role is likely to focus on Trusts and Foundations (and potentially corporates) due to our networked approach and the strategic and interconnected nature of our partnerships, supported by networks of advocates, we do not overly separate relationships between Trusts/Foundations, corporates and HNWIs.  This provides team members with varied opportunities in terms of the relationships they lead and the high-level stakeholders they work with. From briefing our Chief Executive prior to a meeting with a new potential donor for Ukraine, to engaging existing partners in the potential expansion of work in the Middle East, you will play a key role in making HALO’s lifesaving work possible. 

About Us:

The HALO Trust is the world's largest humanitarian mine clearance organisation. Our mission is to protect lives and restore livelihoods of people affected by conflict. With an annual turnover of over £120m, we work in 30 countries and territories, from current conflict zones of Ukraine, the West Bank, Libya and Yemen, to post conflict countries such as Zimbabwe, Sri Lanka, and Cambodia.

We clear the explosive remnants of war and address the causes of conflict and fragility - from inadequate control of weapons and ammunition to food insecurity and land degradation. We work in partnership with national governments and local communities, employing and empowering over 13,000 women and men to build safe, resilient and prosperous communities able to withstand the interconnected challenges of conflict, climate change and political and economic instability.

In southern Angola our clearance work is part of a regional approach to develop conservation in support of Angola’s national plan to diversify their economy, protect their natural environment and create sustainable livelihoods. Angola has some of the world’s most important remaining wilderness, but the presence of landmines makes it almost impossible to apply the conservation measures needed to protect this vital resource. By clearing landmines, HALO can lay the foundations for life, agriculture and eco-tourism to thrive.

In Ukraine, HALO is the largest demining organisation, having operated in the Donbas since 2016. Russia’s invasion has resulted in mine laying and explosive contamination on a scale not seen in Europe since the Second World War, including across vast tracts of farmland. This prevents agricultural production, which is critical to Ukraine’s economy and global food security. Across seven regions, more than 1,000 local Ukrainian staff have already enabled the removal of more than 19,000 explosive items and the clearance of more 3.1 million m2 of land- bringing safety to communities and supporting Ukraine’s economic recovery.

True peace cannot come until land is safe. HALO’s work to clear the deadly debris of war is the first step towards recovery and reconstruction. And the return of hope.

About the role:

The HALO Trust has more than doubled in size over the last eight years by growing support from both Governments and philanthropic donors.  Global income from philanthropic donors (including the US) has significantly increased over the past five years – from circa £4 million to £15 million in 2022/23 and reaching a further peak of £44 million in 2023/24 in response to exceptional donor support for Ukraine. Unpinning this is growth in six and seven figure partnerships with major donors, corporates and foundations, initiated by our exceptionally well-connected network of trustees and ambassadors - and nurtured by our committed and professional global philanthropy team.

The team has a global remit and this, together with HALO’s extensive geographic footprint, creates significant opportunities for growth in our portfolio of partnerships.

By nurturing and growing high value partnerships this role plays a key role in supporting the delivery of HALO’s life-saving work around the world.

Job Responsibilities:

• Lead growth within a portfolio of high value (six and potentially seven figure) relationships by providing excellence in supporter stewardship and through the development and delivery of relationship strategies, in collaboration with the Director of Philanthropy and Head of Global Grant Partnerships
• Support senior HALO staff, advocates and trustees to engage and inspire individuals linked to agreed relationships
• Work with international programme teams to ensure the development of high-quality proposals and reports to tight deadlines
• Contribute to departmental strategic priorities including supporting the stewardship of other major relationships, follow up of new opportunities, and the development of philanthropic products for wider use. Deputise for the Head of Global Grant Partnerships where required
• Manage donor records and correspondence in Salesforce
• Work closely with Philanthropy and Partnerships (Gov funding) colleagues in the USA, UK, Europe, Middle East and overseas programs as part of a distributed team to provide support to global fundraising efforts

Essential Requirements:

• Three years' experience of personally leading successful relationships with high value philanthropic donors (Trust and Foundations, corporates or high net worth individuals or equivalent), including those giving at the six or seven figure level
• Experience of building effective relationships with advocates linked to philanthropic donors
• An excellent communicator with the ability to build relationships with staff and colleagues in different cultural environments
• Outstanding written skills with the ability to work with programme and finance colleagues to design robust project proposals, reporting, and monitoring and evaluation
• Confident in working with financial information including project budgets
• Excellent written and verbal skills with strong attention to detail
• Outstanding interpersonal skills including ability to demonstrate tact, sophistication and gravitas 
• Experience of working with a fundraising database to maximise relationship development
• A commitment to HALO’s mission and objectives
• Strong intellectual curiosity and the ability to articulate HALO’s various programmes and strategies in a compelling way
• Tenacious, self-starting, and able to thrive in a fluid, entrepreneurial context
• Collaborative, team player, with a low-ego and a positive and upbeat approach.

Desirable:

• Experience of high value fundraising in the following areas is desirable: humanitarian and international development, mine action, conflict, the environment / conservation
• Experience of pipeline and relationship development in international markets for example Europe/US and/or the Middle East.

Benefits:

• Annual Leave: 28 days (3 to be taken at Christmas) plus 8 statutory holidays (pro rata)
• Private medical health insurance
• Non-contributory life assurance
• Pension contributions matched by HALO up to 5%
• Emergency medical insurance when travelling overseas (including on leave)
• Flexible working policy
• Access to physiotherapy (online)
• Enhanced maternity, paternity and adoption leave pay (maternity 16 weeks full pay, paternity 4 weeks full pay)
• Cycle to work scheme
• HALO’s remote/office working policy includes a generous contribution to travel costs for remote workers (full costs of public transport or 20p per mile for road journeys).

Please submit a CV (no more than 2 pages) and a cover letter (no more than 1 page) outlining how your experience matches the key skills and competencies required by Midnight on 7th July 2024.

Please note that applications without a cover letter tailored to this position will not be considered.

We reserve the right to amend the closing date depending on the number of applications received.

The HALO Trust is an Equal Opportunity Employer and does not discriminate against any applicant for employment because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

The HALO Trust is committed to a culture that is both diverse and inclusive and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

The HALO Trust is committed to ensuring that it provides a safe and trusted environment which safeguards and promotes the welfare and wellbeing of anyone who comes into contact with, or is part of, the Charity, with a zero-tolerance approach to behaviours which challenge this.

Corporate Partnership ManagerSalary: £40,000 - £51,000 dependent on experienceJob Type: PermanentLocation: London

Your new organisation
Hays are delighted to be partnering with an established charity providing extensive services to poor communities and survivors of natural disasters globally. The charity and employees of the charity consistently display values of compassion and respect throughout every interaction, providing an environment which employees are proud to work in.

Your new role

The Corporate Fundraising Manager role is instrumental in driving the charities' mission forward by creating, managing and expanding their portfolio of corporate partnerships. The main responsibility is to produce business proposals using knowledge of fundraising strategies, donor development and grant writing. Other duties include:

• Research, approach and secure new corporate partnerships
• Fostering strategic relationships with corporate sponsors and donors
• Create and present compelling business proposals and pitches that are tailored to stakeholders to secure funding
• Evaluate the progress of fundraising campaigns, reporting key metrics to stakeholders
• Clearly communicate fundraising goals to stakeholders and corporate partners
• Act as an ambassador for the organisation, representing the charity at external events and other networking opportunities
• Undertake public speaking engagements and present to potential donors/ partners
• Maximise fundraising opportunities by collaborating with colleagues across the organisation to maximise income.

What you'll need to succeed

• Minimum of 2 years of experience in a fundraising sales or income generation role.
• Excellent communication, interpersonal and networking skills
• Ability to work independently and as part of a team
• Strong organisational and project management skills

What you'll get in return

Hybrid work is available. Competitive annual salary

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Role Purpose

You will work alongside the Strategic Projects Manager to provide flexible and high-quality project management and administrative support to the Senior Management Team, working across THET’s programmatic, operations, policy, and advocacy work.

THET is experiencing an exciting time of growth, and you, alongside the Strategic Projects Manager, will play a critical role in supporting this growth to be managed well, and in ways that allow colleagues to maintain a focus on existing projects and programmes.

The Strategic Projects unit focuses on new and emerging areas of work which require close collaboration with staff across the organisation, and to use creative thinking, sound project management and administrative skills. Recently completed work ranges from providing interim programme and events management support to THET’s Experts In Our Midst programme, to project management and coordination support to the UK-Africa Health Summit. Work is now starting on initiatives to tackle the organisational change we see at THET, such as strengthening recruitment and induction processes, and improving our Equality, Diversity and Inclusion approach.

To be successful in this role, you will be a fast learner, get things done and excel in working across teams as well as managing a varied portfolio of work. You will be a strategic thinker with an ability to manage complex problems in situations with significant uncertainty.

Here are the top four things we think you can be excited about:

· Being at the heart of the global health partnership community, supporting UK NHS and other health workers to volunteer internationally.

· A varied portfolio of work, working with different teams and across several areas of the organisation.

· The chance to work across many aspects of a growing global health charity, including: organisation management and growth, project management, project development and initiation, and events management.

· Joining a friendly Programmes Team with a hybrid working pattern and plenty of learning and development opportunities.

Main Responsibilities

1. To provide high-quality project management support for new and emerging areas of work, responding flexibility to opportunities and needs as agreed with the Senior Management Team and Strategic Projects Manager.

2. To broker cross-organisational collaboration with the wider staff team to deliver on these projects and manage the effective handover of responsibility to those teams at appropriate moments.

3. To flex across projects and programmes during pinch points to provide extra capacity to team members where necessary.

4. To provide sound administrative support to the Senior Management Team and Strategic Projects Manager, undertaking research, planning and on occasion, logistical support as needed.

5. To liaise with a range of senior external stakeholders in the UK and overseas in the delivery of strategic projects.

6. To provide coordination support to key events in THET’s events cycle, when additional capacity is required.

Possible initiatives coming up over the next six months include:

· Developing and delivering defined Organisational growth initiatives;

· Supporting THET’s Mid-Term Strategy review;

· Developing organisational or project Standard Operating Procedures;

· Supporting SMT on the delivery of organisation-wide moments (such as the Staff Away Day, Country Director Annual Meetings)

· Supporting the planning and delivery of the THET conference and UK-Africa Health Summit;

How to Apply:

Candidates can apply by submitting a C.V and cover letter (maximum two-pages) stating their interest in this position and fit with the person specification. 

This letter should be submitted with a CV to THET by midnight Sunday 7th July, with ‘Strategic Projects Coordinator’ in the subject line. Applicants must be available for interview and assessment w/c 15th July.

Please see Job Pack for full instructions.

Tottenham Hotspur Foundation (the Foundation) is a registered charity and the community arm of Premier League football club, Tottenham Hotspur. The Club, through the Foundation, seeks to use the power and unique appeal of football to provide opportunities that change lives throughout its local community.

The Foundation is based at the Grade II-listed 18th century Percy House on Tottenham High Road – painstakingly restored by the Club as part of the wider sport-led regeneration of the area.  We are driven by a passion for creating positive change in people’s lives within an area of significant socio-economic deprivation, yet where a vibrancy and richness of talent and ambition exists. The Foundation harnesses and builds on this through a range of projects and initiatives to pursue, achieve and sustain desired impacts and outcomes, utilising partnerships within the private, not-for-profit, and public sectors.

The Foundation is seeking an Employment Advisor on our newly developed Training Grounds project, in partnership with the English Football League Trust (EFL Trust) and seven other Club Community Organisations, on a nine month fixed term contract.

To oversee the Training Grounds project, delivering a series of activities (inc. 1-2-1 employment sessions, group activities, CV building, mock interview practice) and facilitating work experience/ placements) for up to 64 young people aged 16 to 24, from Haringey & Enfield that are not in employment, education or training, to support them into positive outcomes in education, employment (part-time, full-time, work experience and  apprenticeships) and confidence building.

For further information and to apply, please visit our website via the 'Apply' button.

Closing date: 5th July 2024.

Safeguarding is fundamental to the success in all that we do. Successful candidates are subject to an enhanced DBS check with children and adult barred list in addition to satisfactory references and a UK Right to Work check as part of safer recruitment procedures.

Tottenham Hotspur Foundation welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.

The Primary Care Network (PCN) Cancer Care Coordination Service provides an improved experience for patients beyond their interactions with clinical services. Working within a network of GP surgeries, we support both patients and clinicians, contributing to the overall holistic approach to supporting those living with cancer. This integrates the ‘beyond medicine’ approaches offered by the Voluntary and Community Sector (VCS) into the cancer pathway. The service undertakes holistic needs assessments and provides practical and emotional support, acting as a single point of access for patients on the cancer pathway. Working closely with clinical staff and additional roles, this role ensures a more integrated approach across the Health and Social Care sector.

This post is an exciting opportunity to work with Nottingham City’s PCN 8 (Clifton and Meadows). Using the Macmillan Electronic Holistic Needs Assessment to support Cancer Care Reviews will ensure patients have access to the right support for all their non-clinical needs. The post will also work on the preventative agenda, supporting uptake of cancer screening across the PCNs and supporting the practices within the PCNs to deliver their improvement plan around early diagnosis of cancer (in line with NHS England and NHS Improvement - QOF Quality Improvement domain 20/21 – Early diagnosis of cancer). The post holder will be expected to work a significant proportion of their time within the PCN areas, both within the community and within GP surgeries.

Job Purpose and Objectives

• Work in partnership with the practice staff, inclusive of link workers to ensure referral pathways are clear and criteria for accessing the Gateway is understood.
• Monitor Cancer QOF lists, offering support, Cancer Care Reviews, and completing eHNAs for eligible patients as appropriate.
• Support individuals to create a Care and Support plan with the aim of supporting them to live better with a Cancer Diagnosis.
• Support with the delivery of care and support plans, referring to other organisations as appropriate.
• Work within different communities in the PCN area to increase awareness of the benefits of screening programmes.
• Actively encourage and support targeted communities and individuals to take up screening opportunities they are eligible for.
• Work closely with GP practices within the PCN to ensure that social prescribing referral codes are inputted to EMIS/SystmOne/Vision and that the person’s use of the NHS can be tracked, adhering to data protection legislation and data sharing agreements with the clinical commissioning group (CCG).
• Have a comprehensive understanding of safeguarding and escalate safeguarding concerns.

Are you a proactive Business Development Manager, skilled in charity sector income generation? We need you for a brand-new role to help increase income for a local charity, backed by a respected household-name and national brand.

Salary: £36-38k
Contract: Permanent, full time or reduced hours considered
Location: Stoke-on-Trent office, ideally 3-4 days per week onsite
Benefits: 26 days holiday (+ bank), 3% employer pension contribution, additional wellbeing and staff support benefits
Culture: Described as positive and supportive

Citizen's Advice helps people find a way forward and speaks up for them. We can all face problems that seem complicated or intimidating and no one sees so many people, with so many different kinds of problems.

Citizen's Advice North Staffordshire and Stoke-on-Trent offers holistic and tailored advice and support, everything from social security benefits and personal debt, to housing, employment disputes and immigration issues. They also offer specialist help to victims of crime.

About the role
Following the recent appointment of a new CEO, Citizen's Advice has identified the need for a centralised business development function to maximise opportunities with trusts, foundations and corporate partners. This is a newly-created role with scope for autonomy and huge potential to develop new relationships and explore fresh opportunities.

Working closely with the new CEO and senior leadership team, you'll develop an organisational fundraising strategy, identify new business and funding opportunities, and implement a programme of donor development and corporate sponsorship.

You can expect to be given freedom to shape the role to suit your unique strengths and skills, working towards the following goals and ambitions:

* Identify new opportunities to diversify income streams and support service delivery.
* Develop a compelling case-for-support.
* Write effective applications, bids and tenders to a range of funders.
* Develop effective corporate partnerships across a range of sectors.

About you
You're a confident and creative business development professional, with experience of developing relationships and partnerships with charity sector funders.

We'd love to see a proven track-record of successful applications from bids and contracts, or trusts and foundations (ideally at five figures+).

Experience of building corporate partnerships would be welcome, but we appreciate it's rare to have a foot in both camps. This could be a brilliant development opportunity if you're looking to diversify your toolkit.

You're definitely a values-led individual who enjoys working closely with internal stakeholders, with the ability to help nurture a culture of fundraising.

Being a considerate, caring and compassionate team player is also a must.

If you're as excited by this opportunity as we are, then we'd love hear from you. Please send a copy of your profile or CV to Amelia Lee at Charity People as the first step.

Deadline: 9am on Friday 19th July
Interview dates are currently being confirmed

Please get in touch as soon as possible if you are interested, we would love to begin conversations with interested candidates early.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

JOB DESCRIPTION:

Reports to: Supporter Care Manager

Liaises with:

• Supporter Care Manager
• Supporter Care Officer
• Database Manager
• Database Officer
• Acquisition Manager
• Giving and Engagement Manager
• Legacy & In memoriam Manager
• Communications & Digital Team
• Senior Operations Manager
• Finance Department
• Partnerships Department

Job location: London

Contract: Permanent

Salary: £25K

Purpose of Role: 

Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities:

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
• Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage removal process and consent process
• Assist with sending out problem payment letters
• Assist with handling material requests and recording actions on Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.

Skills and Experience Required:

Essential:

• Excellent customer service for internal and external stakeholders
• Written and verbal communications skills
• Excellent phone manner
• Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
• Degree or equivalent qualification (i.e. marketing qualification).
• Attitude of continuous improvement, and lifelong learning.
• At least two years’ experience in a junior supporter care or administrative role
• Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
• Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
• Experience of outward facing donor stewardship, and relationship building.
• Excellent organisational and time management skills.
• Ability to prioritise workload, meet deadlines and possess problem solving skills.
• Ability to multitask and work in a fast-paced environment
• Can work on own initiative and be able to show initiative.

Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations. 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.

METRO is looking to recruit for the vacancy of Parenting Support Practitioner. This fulfilling and exciting role is dedicated to helping empower, equip and support parents of teenagers in the London borough of Greenwich. The role will support parents one-to-one through mentoring and coaching to improve their skills and confidence in managing relationships with their teenage children.

Programme

The METRO Parenting Support Programme is part of the Young Greenwich Partnership, delivering a new integrated programme commissioned by the Royal Borough of Greenwich. The essential purpose of the Young Greenwich programme is to enable young people to develop holistically, working with them to facilitate their personal, social and educational aspirations to develop their voice and reach their full potential. The programme is led by NHS Oxleas Foundation Trust (Oxleas) and delivered with Charlton Athletic Community Trust (CACT) partners, who, together with METRO, form the Young Greenwich Partnership.

The METRO Parenting Support Programme delivers coaching, group work, mentoring and counselling designed to help parents of teenagers achieve their health and wellbeing goals. This, in

turn, will allow us to achieve goals for parents and children and young people as part of the wider Young Greenwich programme.

Role

The role will include working with parents one-to-one and in groups to identify goals around improving confidence and wellbeing and using mentoring and coaching tools and techniques to help support parenting skills development. Topics will include understanding the developmental needs of teenage children, managing challenging behaviour, and looking after your health and wellbeing.

The Network Lead plays a central role in helping us achieve our vision to end the need for food banks in the UK. This is a varied, proactive and fast-paced role that involves representing the Trussell Trust on policy and public affairs in the region/nation, the leadership of a dynamic team of area managers that supports the network of food banks in the region/nation to deliver emergency food, and the coordination of projects and partnerships to support the food banks in our network to reduce the need for their services locally. 

Role responsibilities 

• Strategic Leadership: Manage the delivery in the region/nation of food bank operations and key strategic projects that are part of the Trussell Trust’s five-year strategy to end the need for food banks.

• Projects and partnerships: Build partnerships and develop projects with organisations to develop and build services and systems that help end the need for food banks, including working with food banks to ensure that local churches (including church leaders) are connected to and have an understanding of the importance of ending the need for food banks in local communities. 

• Policy and public affairs: Engage with a wide range of external bodies, including elected representatives, faith and community organisations, and research bodies. 

• Team Leadership: Provide leadership, support and line management to the area managers. 

• Risk Management: Ensure consistent quality assurance of food banks across the region, in line with guidance from the safeguarding and quality team at the Trussell Trust, and support area managers to deal with complaints and manage food banks with high risks. 

• Cross-organisational working: Act as a liaison between the area team, the wider operations team, and other directorates, managing the flow of ideas and feedback to positive effect.  

Person Specification 

Technical skills and minimum knowledge: 

• Confidently represent the Trussell Trust with a range of stakeholders, including elected representatives, and effectively manage the roll-out of the organisational strategy in the region/nation. 

• Knowledge and experience of policy and public affairs, including a track record of successfully influencing politicians and key decision-makers to achieve strategic goals. 
   

• Knowledge and experience of community development or local service provision. 

• Experience of managing projects and partnerships, from inception to evaluation, to achieve strategic goals. 

• Experience of team leadership. line management and supervision, including dealing with performance issues and using coaching skills. 

• Competent and efficient use of IT, including the main Microsoft Office programs and database management. 

• This role will require an appreciation and understanding of the significance of Christian faith within our food bank network, and the ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together. Food banks in our network are typically governed by or run in partnership with local churches from across a wide range of denominations and traditions. 

Behaviours and competencies: 

• Demonstrate a commitment to the values of the Trussell Trust 

• Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds  

• Excellent communication and interpersonal skills, particularly listening skills. 

• Role models inclusive behaviour, values and leadership 

• Confident, resilient and self-motivated team player 

• Well-organised and able to juggle competing priorities. 

Funded by London Borough of Waltham Forest, the project seeks to support the most vulnerable families in the borough, working closely in partnership with the Early Help team.

The role will be supporting families, mainly at local Children and Family Centres across the borough, in relation to stabilising their finances which will mainly involve debt and benefit issues and support with financial capability. 

The post holder will support clients to reduce and/or better manage personal debt and maximise benefit entitlement. They will deliver services in a variety of ways including one to one, drop in and by appointment at outreach in Waltham Forest. All channels will be utilised to deliver services and an assessment will be made of the level of support required including providing casework support.

About Global Health 50/50

Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across other sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.

At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to drive [KB1] reform.

While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, particularly in diverse geographies, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.

Context

Through our flagship report and Gender and Health Index, GH5050 provides the only birds-eye view of gender, inclusion and equality in the global health system today. The report assesses 200 organisations annually across a core set of variables on policies and practices to tackle power and privilege imbalances within the workplace, the gender and geography of organisational leadership, and whether gender is considered in any organisations' external-facing programmatic or policy work.

In addition to the annual report, GH5050 also produces a range of other evidence-informed outputs, including thematic reports relating to equality and diversity in the workplace (e.g. on gender pay gap), and policy briefs about strategies for organisational change. 

GH5050 is expanding into new sectors beyond health and will increasingly support analysis at the country level. The successful candidate for this post is expected to play an integral role in contributing to the growth of GH5050, as well as taking a leading role in developing these new areas of work and leading and managing research staff across three sectoral workstreams.

Role Summary

This is an exciting opportunity to play a leadership role in a world-leading gender accountability and advocacy initiative. You will join a small and growing team of staff working at GH5050, taking responsibility for a large body of research and its associated impact. This role will be instrumental in exercising leadership for research and impact as GH5050 expands into two new sectors and more work at the country level.

We are looking for a motivated, dynamic, proactive, organised and experienced team player to assume this key leadership role. We encourage applications from people who meet the person specification and are interested in taking on the tasks and responsibilities as well as identifying and grasping new opportunities in this key position in GH5050.

Role Responsibilities

Ensure delivery of rigorous and impactful research outputs across several thematic sectors at global and country levels: Overall responsibility for production (research design, coordination, time management, analysis, writing, production) and dissemination of rigorous research outputs including reports, indices and data visualisations. This will include identifying, liaising with and guiding external writers that may be required to support the delivery of outputs.

Manage, develop and motivate a diverse team of dispersed multisectoral and multidisciplinary researchers: Responsible for line management of sector specialists (health, law/justice and economics/finance) and their teams which include consultant researchers dispersed across the globe. This will entail recruitment, performance management, talent development and team building of GH5050 researchers as well as capacity building of researchers in partner organisations.

Manage a range of partnerships: Responsible for developing, maintaining and growing research and advocacy partnerships with external teams across the globe, through the application of principles and practice of equitable research partnerships.

Report to external stakeholders: Ensuring timely and accurate reporting of activities and impact to GH5050 donors using specified templates for reporting.

Ensure internal communications: Provision of regular updates on research progress, including identifying and flagging risks to achieving research objectives. Identification of risk mitigation or management strategies as appropriate.

Ensure external communications-including stakeholder engagement: In collaboration with GH5050 communications and engagement specialists, ensuring that research outputs are disseminated for maximum impact. Developing and maintaining regular engagement and communications with organisations included in the sectoral reports (at global and national levels). Willingness to travel to present at external conferences, stakeholder meetings, and other events as appropriate.

Track impact: Develop and maintain a rigorous system to track the impact of GH5050 research and engagement. Work with communications and advocacy staff to capture and communicate impact and stories of change.

Ensure sound financial management: Budget responsibility for research projects and activities. Regular liaison with head of operations and head of budget in GH5050 to ensure that spend and projections are on track to be balanced. Ensure that research teams report expenditures according to agreed budget parameters and regulations (set by UK Charity Commission, donors, auditors).

Support resource mobilisation: In collaboration with the rest of the senior team, cultivate relationships with existing and potential supporters of the work of GH5050 and identify opportunities for new research work and collaborations. Take ownership of grant and to a limited degree peer-review academic grant proposal development.

While peer-reviewed publications are not a primary aim of GH5050, we encourage our researchers to publish in the academic literature and when they do so to practice equitable partnership practices in relation to authorship.

Any other tasks that may be reasonably required.

Person specification

· PhD level qualification preferred. If Masters level qualification then equivalent and demonstrable relevant professional level experience

· Recognised thought leader in research, preferable in relation to gender equality

· Experience conducting mixed methods research, including innovative methods of data collection, indicator development, database management, and qualitative and quantitative analysis and interpretation

· Experience in research project management, ideally within an academic and/or policy environment

· Experience in policy analysis and developing recommendations based on this analysis

· Knowledge of gender and its relationship to: (i) research/evidence methods (e.g. policy analysis); iii) opportunities/discrimination in the workplace; (iii) and/or approaches to organisational change, would be an advantage

· Excellent verbal and written communication skills in English, and experience producing clear, concise, engaging and evidence-led written outputs such as reports, policy briefs, academic papers and op-eds

· Experience of effectively managing a team, with excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely

· Experience working independently and effective decision making to manage competing priorities and ensure projects are delivered on time and to a high standard

· High level of proficiency in MS Excel and experience in using a wide range of software, including data visualisation packages

Competencies

· Attention to detail and high level of accuracy

· Excellent organisational and planning skills

· Ability to work both independently and collaboratively within a multidisciplinary team

· Knowledge and experience in at least one research method relevant to the work of GH5050 

· Ability to work to deadlines

· Self-starting skills

· An organised approach to time and project management

· Strong cultural competencies with experience in developing and maintaining research partnerships across a variety of settings and contexts

· A commitment to social justice and gender justice

All Staff are required to:

● Demonstrate commitment to GH5050’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity

● Ensure that they have read and understood all mandatory policies and procedures

● Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity

● Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements

● Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity

● Undertake training as required

● Attend staff and team meetings as required

● Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors

● To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge

● Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities

Our generous staff benefits include:

· 28 days annual leave, plus bank holidays. In addition, we may provide 3 days leave over the Christmas and New Year period

· Flexible working arrangements – mainly remote working and with at least 1-2 days per week in the Cambridge office

· 5% employer pension contribution

· Employee assistance programme (EAP) via Health Assured

· Professional development and training

Tottenham Hotspur Foundation (the Foundation) is a registered charity and the community arm of Premier League football club, Tottenham Hotspur. The Club, through the Foundation, seeks to use the power and unique appeal of football to provide opportunities that change lives throughout its local community.

The Foundation is based at the Grade II-listed 18th century Percy House on Tottenham High Road – painstakingly restored by the Club as part of the wider sport-led regeneration of the area. We are driven by a passion for creating positive change in people’s lives within an area of significant socio-economic deprivation, yet where a vibrancy and richness of talent and ambition exists. The Foundation harnesses and builds on this through a range of projects and initiatives to pursue, achieve and sustain desired impacts and outcomes, utilising partnerships within the private, not-for-profit, and public sectors.

The Foundation is seeking a Project Coordinator with experience in the employment/recruitment sector to lead on delivering our newly launched Training Grounds programme (9-12-month post), in partnership with the EFL Trust and 7x other club community organisations, aimed at supporting young people aged 16 to 24 who are not in employment, education or training into positive outcomes (employment, education or social).

The Project Coordinator will be joining at an exciting time of growth for the Employment and Skills department with the aim of supporting the delivery and evaluation of our newly launched Training Grounds programme. The postholder will lead on community outreach initiatives that aim to recruit 96 or more participants (aged 16 to 24) from Haringey and Enfield over 12 months and support them with life skills geared towards the achieve positive outcomes in education, employment or social attainments conducted through group and 1-2-1 sessions. The Project Coordinator will work closely with the EFL Trust to capture and record the achievement of outcomes and journey progression of participants on the Training Grounds Programme.

For further information and to apply, please visit our website via the 'Apply' button.

Closing date: 5th July 2024.

Safeguarding is fundamental to the success in all that we do. Successful candidates are subject to an enhanced DBS check with children and adult barred list in addition to satisfactory references and a UK Right to Work check as part of safer recruitment procedures.

Tottenham Hotspur Foundation welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.