Outreach Officer Jobs in Home Based

The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.

This is a unique opportunity for a passionate and experienced fundraiser to progress further in their career, with the freedom to creatively enhance and develop the fundraising strategy of an impactful community-based charity.

As Senior Fundraising Lead you will be Baobab’s key fundraiser and a self-starter with experience of working in a small or medium sized charity. You will lead on the development of fundraising at Baobab, exploring new avenues for funding, as well as nurturing and growing existing fundraising relationships. You will be responsible for strategising and carrying out a successful program of fundraising from small, medium and large charitable trusts and foundations to an agreed annual fundraising target. You will also assist in delivering Baobab’s individual major donor programme, helping to set up and deliver communications and events related to this income stream. There is scope to explore further fundraising activites including events, corporate and community fundraising. You will play a central role and work closely with our operations team, as well as recieving expert monthly mentoring from a senoir fundraising consultant. 

This role is for 4 or 5 days per week depending on your preference, it will include Fridays which is when staff meetings are held.

Please read the below alongside the full Job Description and Person Specification attached.

Mental Health:  All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being. 

Baobab’s Model: Please read the accompanying ‘Baobab Clincial Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).

Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.

We are looking for a new Manager to lead our ‘Inspire to Work’ youth employment programme. 

You will be embarking on a challenging and hugely rewarding role.

As such you will need to bring significant experience in people and programme management, youth employment, casework management, impact measurement and an understanding of the power of a local project that can positively affecting the immediate community. 

 

We are looking for a passionate and experienced Horticultural Therapist with a track record of coordinating inclusive gardening sessions for the local community.

You will be responsible for supporting people to work towards their goals in a garden setting and developing people's practical and social skills.

You will also have the opportunity to help maintain and develop a beautiful, versatile garden alongside a small and supportive team.
 

Salary: £25,650 - £28,500 (pro rata rate £15,383 -£17,100) Depending on skills and experience

Hours: 3 days per week including Wednesdays and Thursdays with some weekend and evening work required. Hours have potential to increase subject to funding.

Main purposes of the job:
To facilitate therapeutic placements for people with learning disabilities, mental ill health and long-term health conditions, and complex needs using social and therapeutic horticulture principles, currently held on Wednesdays and Thursdays.

To involve the diverse local community of Hackney and neighbouring boroughs in activities at St Mary’s Secret Garden through participation in accredited training programmes, therapeutic groups, and volunteering activities with an emphasis on individuals and communities who may otherwise be excluded.

To use horticulture and other knowledge relating to growing and caring for plants, nature conservation, garden maintenance and landscaping to engage with people, encourage learning and promote health and wellbeing.

To promote the social care aspects of horticulture to community groups, local statutory services and individuals in the London borough of Hackney and beyond.

To work flexibly within our small team to support each other, to assist with the physical maintenance and general organisation of St Mary’s Secret Garden ensuring that the garden is open and accessible to the wider local community.

To be proactive in the development of St Mary’s Secret Garden as a resource for the local community.

If you think this is the role for you please download our full application pack and follow the instructions closely to apply. 

The Young Ealing Foundation’s vision is to ensure all young people in Ealing can access the opportunities and support they need to grow up and lead happy and safe lives, fulfil their potential and become a valued and listened to part of the local community. We work towards this by working with and in the community to empower small, local charities to thrive and flourish in order to enable sustainable, high quality service provision for children and young people and promote great youth work in all its forms.

As a small, place-based charity, we often find ourselves responding in dynamic ways to local need, whether of the children and young people in Ealing, or the grassroots charities who form our membership. This role would suit someone who gets excited about approaching opportunities in innovative ways and moving quickly to enact these. 

Our Ealing Young Champions programme has been developed over the last four years, and we have secured multi-year funding to run projects designed to engage and empower local young people to advocate for practical solutions to address the issues that they and their peers face. Whilst a core group has been established over time, the way the project is run will be set by the successful applicant according to their own experience of working with young people.

We are also about to begin an exciting new project, taking over a local Library and developing it as a hub for services for children, young people and families in Greenford, alongside a core library offer for the local community. The appointed person will be instrumental in engaging with local young people to ensure they have a say in how the building and services within it are developed.

Main Purpose of the role:

1. Manage the planning, recruitment and delivery of our Ealing Young Champions Youth Voice project

2. Advocate for and embed youth voice into the work of partners, stakeholders and members and identify new opportunities to develop youth voice and co-production programmes

3. Work with colleagues to set a strategy for embedding co-production in YEF’s organisational practice

4. To provide project management and support on youth engagement with the Greenford Library project

Please see attached role description and person specification for a more detailed breakdown of the role and skills needed to do it.

Careers and Employability Adviser

We are looking for an experienced Careers and Employability Adviser with extensive knowledge of working with care experienced young people (16-26) to guide and support young people in their professional development to help them reach their full potential.

Position: Careers and Employability Adviser

Location: London

Salary: £32,960 - £33,949 per annum depending on experience

Contract: Full-time, permanent, 37.5 hours per week (Monday to Friday)

Start date: Immediate Start

Benefits: 27 days holiday per year PLUS the 1st Friday of every month is a half day. Pension and contributions are payable 3% after 3 months of service, employee assistance programme.

Closing Date: Tuesday 12th November 2024 – we reserve the right to close the role early if we find the right candidate so we encourage you to get your application in as early as possible.

About the role:

As a Careers and Employability Adviser, you will be able to demonstrate a real passion for making a difference in your client’s lives. You will possess the ability to build trusting relationships quickly, broaden horizons, and encourage young people to be aspirational.

You will be working for a charity that really makes a difference in the lives of young care leavers. Wherever they’re coming from, they help to open doors and give them the skills, confidence, and inspiration to realise their full potential.

Main duties and responsibilities

• To provide individual Information Advice and Guidance (IAG) support to young people on the programme.
• To identify opportunities for work that match participants’ interests and abilities.
• Support the delivery of various Programmes.
• To assist young people in their search for employment in outreach locations.
• To maintain a client-centred approach and be sensitive to the needs of a diverse client group.
• To compile and maintain accurate records and collect monitoring data for the project.
• To support the delivery of milestones and outcomes relating to those agreed upon with our partners.
• To provide progress information to line management as required.
• To attend and participate effectively in internal and external meetings.

About you:

To be successful in the role of Careers and Employability Adviser you will have resilience, a belief that there is always a way forward and an innovative approach to youth engagement.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

Experience, Qualifications and Skills

• At least 2 years’ experience working with disadvantaged youth groups to transition them into employment
• Excellent communication skills, both written and oral.
• Experience working with vulnerable young people.
• Resilient, positive, and comfortable working effectively with complexity.
• Experience in delivering training sessions to young people.
• A good understanding of safeguarding responsibilities and risk assessment.
• Ability to work on own initiative as well as collaboratively with the rest of the team
• Empathetic, engaging, and innovative – the ability to present and to be motivational.
• Flexible approach yet able to maintain clear boundaries with clients once contracted.
• Strong organisational, timekeeping and record-keeping skills.
• Good IT skills required including recording of database entries.
• Ability to effectively communicate and relate to young people with varying levels of educational attainment, attention spans and motivation.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

You may have experience in areas such as Careers Officer, Careers Manager, Careers Specialist Advisor, Recruitment Support, HR & Recruitment, HR generalist, HR Adviser, Human Resources Advisor, Human Resources Administrator, HR Business Partner, People Advisor, HR Assistant, HR Officer, HR Specialist, HR Coordinator, HR Consultant, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Dialogue Earth is an independent non-profit dedicated to producing exceptional environmental journalism and informed conversations on urgent climate and sustainability topics. Our unique model brings local voices to global audiences and global stories of hope, action and change to local communities.

Summary of role purpose

Senior fundraising and development role at a pioneering, mid-sized climate-change journalism non-profit with a seven-figure budget. Overall responsibility for developing, securing and managing a trusts and foundations pipeline – during an important organisational inflection point -- to help grow a sustainable, financially substantial and long-term income stream for our programmes, core and new activities. Working strategically with senior leadership and staff to maximise existing income sources and identify and evaluate new sources of income, including those beyond philanthropic donations.

Main Duties and Responsibilities

· Research and recommend funding opportunities for current and planned programmes at a dynamic, climate-change charity with a strong track record, team, and culture. Manage and organise initial enquiries, funding applications, follow-ups, and learnings from feedback.

· Draft clear and compellingly written fundraising materials, including cases for support, funding proposals and concept notes.

· Manage / support relationships with funders, including timely appropriate tailored funder reports and other communications.

· Oversee the preparation of bespoke, accurate and clear grant reports, rooted in our measurement, evaluation and learning strategy, along with other fundraising materials 

· Work strategically with the senior management team (SMT) to develop plans to maximise income to achieve annual fundraising targets and, together with the editorial and leadership teams, meet with funders and donors to understand their interests, priorities and present proposals.

· Chair bi-weekly meeting with the SMT to present opportunities and actions and agree on priorities and approaches to donors.

· Collaborate with colleagues, especially in the editorial and operations teams, to gather information on project needs, aims and deliverables; ensure that what is presented to funders is aligned with the delivery side of the organisation.

· Oversee the management of the grants database and ensure it is regularly checked and updated and that leads are followed up.

· Manage internal fundraising processes.

· Build and maintain positive relationships, both with internal stakeholders and funders.

· Assist in relationship and account management for non-philanthropic income streams.

· Assist in delivering events to update existing and attract new funders ensuring appropriate follow-up.

· Assist in crafting presentations to funders, working with broader team to develop film / materials.

Please see the attached Job Pack for the full job description and person specification.

TERMS AND CONDITIONS OF EMPLOYMENT

Working Hours

32 hours, 9-6. We offer a four-day working week, with full time pay.

Hybrid working

We work in the office a minimum of 2 days a week.  Attendance is mandatory on Tuesdays; staff can choose which other days they attend.

Pension

Defined contribution pension plan, with 5% employer contribution, 4% employee contribution and 1% tax relief contribution into an ethically conscious pension plan.

Holidays

28 days per annum, including bank holidays

Location

Shoreditch, London

Culture

Our office is in Shoreditch and is a really lovely space, with a great staff culture, a friendly and dynamic team, and an office dog, Poppy.

The Co-Director of Strategy & Finance works closely with the Co-Director of Operations to ensure the sustainability, growth and success of Hackney Playbus and to ensure that families are placed at the heart of the charity's work.

All Hackney Playbus employees and volunteers demonstrate the Hackney Playbus ethos and values by working positively as part of a team, delivering high quality services to children and families and by creating a culture where all are welcomed, valued and supported.

The Principal duties and responsibilities will be as follows:

Governance 

Ensuring that the charity is legally compliant, compliant with requirements of the Charity Commission and has the correct insurances in place for the charity’s activities and that these are reviewed annually.

Ensure systems are in place for the Board of Trustees to fulfil its statutory responsibilities and exercise effective control of the charity's affairs. Support trustee recruitment in line with Hackney Playbus procedures.

Ensure policies and guidelines are appropriate for the charity’s work and reviewed regularly by the Trustees, including annual reviews of Children’s Safeguarding, Data Protection policies and the Risk Register developing policy proposals as necessary

Report quarterly or as required to the Board of Trustees on progress against key strategic objectives, providing information and explaining performance

Strategic

To work with Trustees to ensure the charity’s vision, mission and strategic plans are reviewed in conjunction with key stakeholders including Hackney Playbus staff, volunteers and families.

To take Joint responsibility for achieving, monitoring and reporting on performance against targets in all areas of charity’s activities taking action as required

To be open to feedback and ideas for innovation and change while delivering consistent and reliable services

To develop a culture of continuous improvement throughout all aspects of the charity's work.

Financial

Ensure that income is maintained, expenditure controlled in line with budgets and potential risks are identified and managed

Draw up an annual budget for approval by Trustees

Liaise with appointed bookkeeper, ensuring timely payment of bills, invoicing for services, chasing of invoices for payment and maintenance of petty cash systems

Prepare contracts, apply for tenders, negotiate and agree contracts, service level agreements and acknowledge receipt of funds as required.

Oversee expenditure and management accounts ensuring that income and expenditure is monitored and reported quarterly to Trustees

Organise independent examination of accounts with appointed accountant

Review and make recommendations to maintain or change arrangements with accountants, bookkeepers and payroll service providers. 

Income Generation

Develop income generation strategies to maintain and enhance levels of funding from existing sources and develop new funding streams

Work closely with and provide support to the Fundraising Officer on funding applications to ensure continuous and sufficient income

Work closely with the Co-Director of Operations to ensure that monitoring reports are submitted to funders in line with requirements.

HR 

Recruit staff as required 

Support and supervise Administration and Fundraising Officers

Ensure HR policies, procedures and staff contracts are relevant and reviewed regularly to ensure they are fit for purpose. 

Promotion of Charity

Maintain effective networks with supporters and stakeholders

Network externally and develop partnerships to improve impact and sustainability

Ensure charity is presented in an appropriate and professional manner to its stakeholders including website, social media, annual, impact and reports

Represent the charity in public forums and produce or commission written/digital material for promotion

Asset Management

Overall responsibility for asset management including Playbus vehicles, premises management, IT, utilities and other overheads. 

Other Duties

To participate in internal/external meetings and training

To participate in annual appraisal by appointed Trustee from the Boardof Trustees

To uphold Hackney Playbus policies and procedures including Children's Safeguarding.

InCommon is a charity bringing generations together. We create opportunities for young people and older people to learn from one another, fostering mutual inspiration, growth, and a stronger sense of community.

We're looking for a Programme Manager to develop our Empower programme. In this role, you'll be supporting grassroots intergenerational projects across the country to start and flourish through an online platform and support offer.

You’ll match up schools and retirement homes, build relationships with key stakeholders and support them to use the platform to coordinate intergenerational projects. Your efficient, thoughtful and professional approach will build trust and lead to close working relationships.

This is a really exciting new stage of the programme’s development and has the potential for you to build the Empower team. You’ll also be joining InCommon at an exciting stage of our evolution, with lots of opportunity to add value and guide the direction of a growing charity.

This is the perfect role for you if:

• You’re reliable, trustworthy and authentic
• You take responsibility and deliver results
• You’re a collaborative team player and great communicator
• You’re creative and excited by digital design
• You’re flexible, self-motivated and enjoy working in a fast-paced environment
• You can lead collaboratively and have experience of line management

Are you passionate about youth engagement and community growth? - Exciting Opportunity: Operations Manager at Caius House – Empower the Youth of Battersea!

About Caius House
Join us at Caius House (pronounced "Keys")—a dynamic youth community hub in Battersea with roots dating back to 1887! Originally founded by Gonville and Caius College, Cambridge, our space has evolved from a small College “settlement” to a thriving youth centre focused on providing open-access, stigma-free support to young people aged 8-21. Our mission is simple yet powerful: help young people unlock their potential and navigate the journey from childhood to adulthood.

We offer mental and emotional support, targeted programmes, and structured pathways to empower young people in Battersea. From employability skills to mental health support, our holistic services aim to boost confidence, enhance social skills, and raise aspirations. As part of our sustainability plan, we are focused on user-led service design, increased community ownership, and meaningful partnerships—all of which make Caius House a vital lifeline in our community.

About the Role: Operations Manager
Are you passionate about youth engagement and community growth? As our new Operations Manager, you’ll play a critical role in expanding Caius House's reach across Battersea. Working closely with our CEO, you’ll ensure that every young person who walks through our doors has an enriching and impactful experience, inspiring them to stay connected and thrive.

In this role, you’ll:

• Lead and Develop – Oversee a team of Youth Workers and sessional staff, ensuring high-quality support and engagement in every programme.
• Empower Youth Voices – Gather insights from our young community to shape programmes that resonate and inspire.
• Drive Community Engagement – Build partnerships and increase participation in our activities to create a vibrant, supportive environment for young people and their families.

What We’re Looking For:
A strong communicator and leader who is passionate about youth and community work. The ideal candidate will bring operational expertise and a creative approach to growing our reach and impact. Your work will directly contribute to the future of young people in Battersea.

Ready to make a difference in the lives of young people? Apply today to join Caius House and be part of a proud legacy that’s making a real impact.

You will be responsible for ensuring accurate processing and recording in accounts and administrative matters, processing invoices and performing bank reconciliations. You will also work with colleagues in The King’s Foundation ensuring compliance with policies and procedures of The King’s Foundation.

This role offers the opportunity to grow and develop within The King’s Foundation. As you become more familiar with our financial processes and systems, there will be opportunities to take on greater responsibility, including involvement in more complex financial tasks and projects. You will have the chance to work closely with senior members of the finance team, gaining valuable experience and insights into the wider financial operations of the organization.

In her time in parliament Jo Cox MP established a commission on loneliness with Seema Kennedy MP. After her murder this became known as the Jo Cox Loneliness Commission, and was pivotal in bringing about and influencing the UK government’s first loneliness strategy.

Seven years on from the publication of the Jo Cox Loneliness Commission’s report, we have received funding from The Astra Foundation to establish a new Loneliness Policy Group for the voluntary sector to ensure a joined up approach and collaboration on this issue.

As Public Affairs and Policy Manager (Loneliness) at the Jo Cox Foundation you'll establish this group and lead it, working with trusted partners to generate policy recommendations and engaging policy makers, elected representatives, and other decision makers to advocate for their implementation. 

As you would expect the Jo Cox Foundation has historically strong relationships with politicians across parties. This is especially true of our work on loneliness, where we continue to have unrivalled access to Ministers and Civil Servants.

This is an incredibly exciting opportunity to develop this area of work at the Foundation and drive policy change for the loneliness sector. Through this, you’ll continue the positive legacy already established for Jo in the field of loneliness and support our vision of a less lonely, better connected society in the UK.

Group Facilitator

Location: National role which will involve extensive travel across England and Wales
Salary: £28,350 per annum FTE, £14,175 per annum actual earnings.
Hours: 18.75 hours per week, Monday to Friday (weekend & evening work may be required occasionally)
Contract Type: Permanent

Benefits: Generous Holiday allowance, Season Ticket loan, Cycle to work scheme, Charity worker discounts, Enhanced maternity package, Wellness, inclusion, and diversity groups

Role Purpose:

We are seeking a passionate and dedicated Groupwork Development Officer to deliver and develop groupwork programmes within the Women’s Estates, working closely with prison agencies and staff to facilitate life-changing relationship and parenting courses. You will play a vital role in empowering women to achieve positive outcomes and rebuild family ties.

Key Responsibilities:

• Promote Pact’s groupwork and parenting courses, supporting the recruitment of suitable participants through assessments and outreach.
• Facilitate the delivery of Pact’s relationship and parenting courses, including 1:1 booklets, to achieve positive outcomes for participants.
• Develop and maintain proactive working relationships with prison agencies to promote Pact and ensure effective referral procedures.
• Collaborate closely with Pact and prison staff to ensure smooth running of the groupwork programme, ensuring it complements other services provided within the prison.
• Work alongside prison staff, case managers, and key personnel to support women attending the courses.
• Promote Pact’s reputation to attract support from statutory and third-sector partners.
• Recording and Reporting:
• Monitor and support systems for thorough evaluation, data collection, and management.
• Attend key meetings, providing performance feedback and ensuring the programme's alignment with goals.
• Contribute to monthly service reports and provide updates on service progress to Pact and external partners as needed.

What We’re Looking For:

• Experience in group facilitation, particularly in relationship or parenting programmes.
• Strong interpersonal and communication skills to engage with prison staff, participants, and external partners.
• Proven ability to manage relationships and promote collaboration between various stakeholders.
• Excellent organisational skills with attention to detail in data collection, reporting, and programme evaluation.
• A commitment to empowering individuals, especially women, to make positive life changes.

Organisation:

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button

Other information:

Pact is an equal opportunity employer and welcomes applications from all backgrounds including those who have previous convictions (appointment to post is subject to a risk assessment). This post is subject to a 6 month probationary period, verification of identity and proven right to work in the UK, satisfactory HMPPS/ MoJ Security Prison Vetting, satisfactory employer references covering a minimum of 3 years and a satisfactory enhanced DBS. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

About us

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.

Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.
As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity.

You may have experience in the following: Group Facilitator, Training Coordinator, Programme Officer, Learning and Development Officer, Family Support Worker, Prison Programme Coordinator, Case Manager, Community Development Officer, Social Worker, Rehabilitation Coordinator, Parenting Course Facilitator, Support Worker, Criminal Justice Programme Officer, Resettlement Worker, etc.

REF-217 509

We are seeking a dynamic director of member support and development, to lead a team that supports, inspires and champions hundreds of community groups across Britain, engaging people with their local railways and delivering empowering community projects. You’ll be helping communities to come together, take action and have a voice on sustainable and inclusive transport and development.

About this role

This role couldn’t be more crucial to who we are and what we do: putting our members and their local communities at the forefront, empowering them to achieve their goals, and ensuring we and our partners are listening to and learning from their insights.

As a member of our senior leadership team, reporting to our chief executive, you will manage, lead and develop our support and development team, with nine passionate and knowledgeable staff.

Your job is to ensure the team excels and thrives in its work supporting and developing our membership to increase its impact, in line with our strategic goals and members’ locally-determined plans and ambitions. This includes nurturing togetherness, positivity and innovation, ensuring strong collaboration with our other teams, external partners and funders, and bringing new opportunities into community rail, while sharing its insights and experiences.

It’s an exciting time to be joining community rail, with the movement expanding, increasingly influential in rail and transport development, a burgeoning evidence base, and growing recognition of its relevance in tackling the climate crisis and social inequalities.

Main responsibilities:

1. Manage, lead, support and develop our support and development (S&D) team, ensuring effective delivery and performance against our aims, objectives and plans, and ensuring the team’s work is well-planned, coordinated, evidenced and reported;
2. Lead on the development, delivery and regular review of a strategy and annual plans, targets and budgets for the S&D team, engaging the team and our funders effectively in this process, drawing on member, partner and Board input, and aligning with our overarching strategy;
3. Nurture a member-orientated, empowering, positive approach in the S&D team, in line with our values, ensuring high-quality provision of support, advice and signposting, balancing proactiveness and responsiveness, and being attentive to members’ needs and input, as well as wider contexts and opportunities;
4. Help our team to show positive leadership and provide intelligent, effective support, training and development services to our members around community engagement and empowerment, social inclusion and diversity, sustainable and healthy travel and socio-economic development – including by listening to members, continually developing the team’s knowledge, skills and networks, and enabling the team to signpost, refer to and collaborate with organisations with useful expertise/services;
5. Coordinating with our other teams, forge and maintain strong external partnerships, especially leading on those that help us support our members better and bring them opportunities, such as with train operators, corporate partners, third sector organisations, and at operational level with devolved/regional/combined authorities;
6. Continually monitor and develop the S&D team’s performance and impact, including using member, partner and colleague feedback, supporting staff to consider and maximise effectiveness, driving innovation and efficiencies, and developing ways to assess and evidence our impact, especially as our membership continues to grow;
7. Manage our activity supporting the creation and development of new or emerging community rail partnerships, station groups and community stations, and our support for those undergoing major change or challenges, ensuring this is carefully balanced with existing members’ needs;
8. Ensure our members’ voices, experiences and insights can be effectively used by our other teams and external partners, in their delivery, planning and strategic influencing work, especially ensuring that case studies, stories, examples and views are fed through to our communications, policy and events activity;
9. Play a key role in our liaison with and reporting to our own funders, and other major funders of our members, including ensuring effective monitoring and evaluation of our S&D work, collating good evidence of our own and our members’ impact, and maintaining a robust awareness of and ability to advocate on opportunities and risks in community rail;
10. As a member of our senior leadership team, work closely with senior colleagues and across the organisation, and liaise with our Board as relevant, to co-ordinate and manage the delivery of our overarching strategy, reinforce our values, ensure the whole team is engaged with our mission and purpose, and to show external leadership across our members, partners and beyond.

Skills and competencies:

1. Strong leadership and management skills, including a track record in managing, developing, drawing on and getting the best from a multi-faceted team, and working in and driving positive change in a complex, rapidly-evolving environment;
2. Significant experience and demonstrable experience in community engagement and community-led projects, ideally from both professional and voluntary positions, and ideally experience in supporting and advising community initiatives;
3. Experience in successfully planning, developing, delivering and evaluating programmes with positive social outcomes, including reporting to funders;
4. Experience working collaboratively and forming mutually-beneficial partnerships and professional networks, ideally with experience of developing corporate partnerships and/or funder relationships;
5. An understanding of how to evidence and increase social impact, particularly in relation to community development, empowerment and sustainability;
6. Awareness of and a strong commitment to community empowerment, social inclusion, social justice and sustainable development, with a good grasp of the importance of public transport and sustainable travel, and community-led action, to these agendas;
7. Excellent communication skills, articulate and assertive, with the ability to work constructively, diplomatically and persuasively with stakeholders at all levels and handle challenging situations;
8. Excellent organisational skills, with the ability to work under pressure and meet deadlines while dealing with competing priorities, and an evidenced ability to support a team to do so;
9. IT literate and competent using Office applications, the internet and CRM/database/recording systems;
10. Appropriate qualifications and professional development demonstrating knowledge and skills in line with the above, and a commitment to ongoing learning and development.

Other information

As you will be home-based and managing a dispersed team, we are flexible about your location. However, you will be expected to travel to our office in Huddersfield for in-person full-team meetings quarterly, and you will need to bring your team together at a central location with similar regularity in between. On top of this, attendance at occasional in-person events and partner meetings, and visits to members to learn more about community rail and assist the team, will be important. We therefore welcome applications from those with decent public transport links, not too far from a railway station to enable journeys to be made sustainably.

This is a full-time position, 37 hours per week. We use a flexi-time system, with the core hours 10am-3pm, and we are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months.

Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.

At Young Lewisham Project (YLP) we are passionate about food and our kitchen is one of our fundamental focal points which helps to foster connectivity, consistency and cohesion at the Project, as well as amazing breakfast and lunches.

• You will quickly become the go to person with the answers and you will be a role model when it comes to what a great service would look like.
• You will ensure that the ordering, preparation, cooking and delivery of our enticing dishes runs smoothly and the kitchen remains in top condition, tidy and compliant with Food Hygiene Standards.
• You will help to create a menu with the help of our young people to ensure that vibrant, colourful and nutritious meals are provided to perfection.
• When you join us, we want you to bring your strong communication skills, strong teamwork ethos and your positive can-do attitude with you!
• You will also be flexible, positive and creative with a child centred approach. 
• You will be expected to work both independently, on your own initiative and as part of a team supported by and offering support to your colleagues. The post holder will be expected to contribute to staff meetings and supervision with their line manager.
• You will also be expected to attend relevant training.
• The role provides good opportunities for development and progression for the right talent.
• YLP is committed to safeguarding and promoting the welfare of young people. Consequently, this post will require prospective applicants to undergo screening appropriate to the post, including checks with past employers and an Enhanced DBS check.
• YLP embeds a strong Safety culture in everything we do. There will be company policies and procedures to follow alongside our Health & Safety practices so it is essential that you will champion this.
• YLP reserves the right to close this advert early if we are in receipt of a high number of applications.

Skills required

• Knowledge of regulations and working within the relevant Food Standards framework
• At least two year’s experience of working with young people in an education or youth and community setting
• Experience in compliance, quality assurance, monitoring and evaluating the service
• Excellent written and communication skills at all levels
• Safeguarding knowledge
• Computer literate
• Good Food and Hygiene Standards
• Organised, methodical with sound decision making ability
• Experience of catering and supervising catering team members
• Exceptional standards in all aspects of food service
• Proven track record in a catering establishment
• Proven track record of continually improving standards
• A positive outgoing disposition and real 'can-do' approach

Main duties and responsibilities:

• To prepare, cook and serve nutritional balanced food with the young people and staff
• To control portions and food cost management.
• Organise and supervise the food service.
• Allocate duties and responsibilities to the rest of the team and provide general supervision/oversight with the young people helping in the kitchen.
• Ordering weekly food stock on line; establishing and maintaining an appropriate stock control methodology.
• Ensure all supplies of food, equipment and cleaning materials are of the right standard.
• To produce menus and food plans with the young people and staff in accordance with guidelines on nutrition and healthy eating.
• Oversee administration of Cooking Open College Network Level 1 and 2 with support
• Cleaning the kitchen, overseeing and maintaining kitchen cleaning schedules
• Compliance and Health and Safety and Food Safety regulation.
• Monitor the performance of young people assisting in the kitchen and reporting any issues to the Operations Manager or line manager.
• Ensure health, hygiene, and cleaning protocols are carried out in accordance with statutory regulations.
• Assist in the control of costs by monitoring and controlling supplies within the budget and by following through with the recommended menus.
• To liaise, as required, with the Operations Manager, Managing Director and others concerned with the running of the services.  To attend and contribute to supervision and attend staff meetings
• Ability to maintain confidentiality
• To complete ad-hoc tasks as required

Other general tasks and duties:

• Undertaking such other duties, training and/or hours of work as maybe reasonably required and which are consistent with the general level of responsibility of this role.
• Maintaining personal and professional development in order to meet the changing demands of the job by participation in appropriate training activities aimed at encouraging and supporting staff in their development and training.

Notes:

• The duties listed in this job description are not exhaustive.  The service provider reserves the right to alter the job description after consultation to reflect changes to the job or services provided, without altering the general character or level of responsibility.
• The duties and responsibilities in the job description must be carried out in a manner which promotes dignity and due respect for all staff, young people and other stake holders and consistent with the Equality, Inclusion and Diversity Policy of the Project.