Operations support jobs

This is an exciting new role for our organisation! You’ll have the freedom and autonomy to shape our marketing strategy, working hand-in-hand with our Director and Senior Leadership Team to make a tangible impact in our community.

• Salary: £36,565 - £41,200 per annum (dependent on experience, Full-Time Equivalent)

• Hours: Flexible arrangements! We're open to accommodating everything from 20 hours per week (0.5 FTE) up to full-time - depending upon the candidates needsmark. Hybrid working options available.

• Contract: Permanent

About Us

Sufra is an innovative charity in Northwest London that prevents hunger, fights poverty and builds community.

With the help of our volunteers and partners, we coordinate a network of food banks and community kitchens, as well as a social supermarket and café. These act as a gateway for guests to access more holistic support – including welfare advice, asylum support, volunteering opportunities and our award-winning community garden.

We aim to work with our guests to find solutions to their challenges together, whilst campaigning against the causes of hunger and poverty.

What You’ll Do

Strategy & Execution: Create and drive an innovative individual giving strategy that grows our existing donor base and revenue.

Understanding Our Supporter Base: Dive into our CRM system (Beacon) to understand, profile, and engage with our supporters on a personal level.

Donor Stewardship: Cultivate and nurture relationships with individual donors, including high-net-worth individuals, ensuring they feel valued and connected to our cause.

Campaign Management: Lead dynamic direct marketing campaigns, digital appeals, and social media drives that captivate and convert our supporters into donors.

Data, Budgeting & Reporting: Analyse fundraising performance like a pro, managing budgets and providing insightful reports.

Team Leadership: Inspire a small but passionate team, and getting stuck in to delivery in order to achieve our shared goals.

And More…

• Support our corporate fundraising initiatives.

• Be the face of Sufra at external events and meetings.

• Work closely with the entire team, stepping in wherever needed to propel our charity forward.

Why You’ll Love Working with Us

Health and Wellbeing: Access to a 24/7 Employee Assistance Programme for confidential advice and counselling.

Learning and Development: Annual training budget, plus shadowing opportunities to grow your skills.

Annual Leave: Start with 25 days per year (pro rata) plus bank holidays, gaining an extra day for each year of service (up to 5 additional days).

Pay and Pension: Competitive salaries with regular reviews, plus eligibility for the Nest pension scheme with employer contributions.

Flexibility: Embrace hybrid and flexible working arrangements tailored to your needs.

If you’re an experienced fundraiser with a knack for storytelling and growing an engaged supporter base, we want to hear from you. Join us in driving positive change and making a real difference in Northwest London!

The North West England Methodist District (NWED) is seeking to appoint a District Property Secretary. The role is home-based, with travel throughout the District. They will be the first point of contact on all matters relating to property and will work in collaboration with the churches and circuits within the District, providing oversight of the properties owned by the District. The post holder will give support and assistance to a range of stakeholders on property-related matters, in the context of Methodist Church governance.

The Bread and Butter Thing – Philanthropy Lead

Salary: £60-£70k per annum.

Contract: Permanent, flexible working considered.

Location: Office-based in Greater Manchester, with flexibility on how and when you work.

The Bread and Butter Thing (TBBT) - whose mobile food clubs give access to low cost weekly shops and affordable food to communities starved of money, food and resources - is seeking a passionate, strategic and proactive fundraising leader to join their dynamic team at a pivotal time in the charity’s growth.

The charity’s vision is to make life more affordable, to build strong communities and to reduce food waste. Since launching in 2016, The Bread and Butter Thing has grown rapidly – now reaching over 100,000 people through more than 140 community hubs across the North of England, with an annual income of circa £6 million. As well as tackling food poverty, the charity creates spaces that foster community connection, reduce social isolation, and improve general wellbeing.

This role will take a lead on growing and diversifying income from trusts, foundations, corporates, major donors and public sector sources, and will be responsible for championing a culture of partnership, building meaningful relationships and helping to amplify the organisation’s impact and story.

The Philanthropy Lead is central to TBBT’s ambitions to grow their geographical reach and raise their national profile to reach more communities, working to shape and deliver a high-value fundraising strategy, lead multi-sector funding bids, and work hand in hand with delivery teams, partners, and stakeholders. As the subject expert in fundraising, the post-holder will be hands-on in developing proposals and cases for support, managing key accounts, and working as an active member of the Senior Leadership Team to identify and progress opportunities.

The ideal candidate will have a proven record of building relationships and securing income from high-value sources, including trusts and foundations, corporates, major donors and public bodies. You will have experience of developing and implementing successful fundraising strategies with measurable outcomes. A strong understanding of the funding landscape for community development, poverty reduction, and/or food justice would be an advantage.

As well as having excellent communication skills you will be an outstanding relationship-builder, able to connect with funders, partners, communities, and colleagues. You will be a strategic thinker, comfortable working in a dynamic, fast-paced environment. Final you will be collaborative, proactive and passionate about tackling poverty, food insecurity, and inequality.

Joining an agile and fast-growing organisation with big ambitions and which is unafraid to do things differently, this is a fantastic opportunity to take ownership and directly shape the next phase of the charity’s development.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Tuesday 6th May, 9.00am.

Legacy Officer

Location:  London

Hiring range: 34,000-40,000 GBP per year

Make a lasting impact on animals through careful legacy administration.

We are seeking a dedicated and detail-oriented Legacy Officer to join our team. You would be responsible for your share of the legacy administration cases in the UK, ensuring that gifts left to IFAW in Wills are handled efficiently, sensitively, and in accordance with legal and organisational standards. You would report to the Global Legacy Administration Manager on a day-to-day basis. Your work will directly support IFAW’s mission by maximising income from legacies to fund our animal welfare and conservation efforts.

The International Fund for Animal Welfare (IFAW) is a global leader in animal welfare and conservation.

We work tirelessly to protect animals and their habitats around the world. We help animals and people thrive together. Our UK office works to tackle various animal welfare issues at home and abroad. Legacy gifts play a vital role in sustaining our critical work worldwide. Join us in making a lasting impact for animals and the planet.

Role and Responsibilities

· Managing a caseload of legacy gifts: This includes pecuniary, residuary and life interest legacies, ensuring IFAW receives its full entitlement in a timely manner. This may include a small selection of contentious cases.

· Working closely with solicitors, executors, and beneficiaries: You’ll provide accurate and sensitive support throughout the probate process, building trust and ensuring a smooth experience for all parties involved.

· Maintaining meticulous records and reports: You’ll ensure accurate financial and contact records are kept, reports are generated on time, and compliance with all legal and regulatory requirements is met.

· Providing recommendations for action: You’ll provide your suggestions to move forward any legacy case where action needs to be sanctioned by management or Trustees, or where there may be a risk to the charity's reputation.

· Assisting with monthly/annual reconciliation and audit: This includes following our financial rules to make appropriate accruals, adjustments, and provide audit-ready case files.

· Liasing with other teams within IFAW: When appropriate, you’ll work collaboratively with other teams, such as Finance, Donor Relations or the Legal team, to ensure a seamless process for legacy gifts, and to promote the legacy team’s recognition and standing in the organisation through internal engagement.

· Staying up to date on relevant legislation and best practices: You’ll be a member of the ILM and regularly keep abreast of changes in the world on legacy case management, to ensure IFAW’s legacy administration remains efficient and compliant.

Qualifications and Education Requirements

· At least 1 year of experience in legacy administration or estate management: You’ll have a strong understanding of probate laws, Wills, trust, and estate administration. Experience of using FirstClass is desirable.

· Achieved or willing to work towards certification: You have or will work towards gaining the ILM’s Certificate in Charity Legacy Administration (CiCLA).

Core Competencies

· Excellent attention to detail: You’re numerate, careful and ensure accuracy in all your work.

· Strong communication skills: You can build rapport with solicitors, executors, and bereaved families, providing sensitive and clear communication.

· Proactive and organized: You can manage multiple tasks effectively and keep up with work and deadlines without compromising quality.

· Know when to ask for help: You’re comfortable working unsupervised and as part of a team and you can identify when you should consult with your manager.

· IT proficiency: You’re comfortable using CRM’s like FirstClass and other relevant software for record-keeping and reporting. You understand Microsoft 365 software like Word and Excel.

· Passion for animal welfare: You understand the impact of IFAW’s work and are motivated to contribute to our mission.

At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.

Application deadline:  30 April 2025

To apply, please submit CV and letter of interest at Careers | IFAW

This is a unique opportunity to lead a globally respected organisation dedicated to preserving and enhancing the city's World Heritage Site while promoting its positive role in a dynamic, living city.

Reporting to the Board of Trustees, the Director will be responsible for providing visionary leadership, fostering a collaborative and inclusive organisational culture, ensuring financial sustainability, effective governance and the successful delivery of strategic objectives. They will serve as the primary spokesperson for the World Heritage Site, building strong relationships with key stakeholders.

The successful candidate will bring experience in the culture or heritage sectors, strong communication and interpersonal skills, financial and fundraising knowledge, and a passion for Edinburgh’s historic environment. 

This role presents a chance to make a lasting impact on one of the world's most celebrated World Heritage Sites. 

ABOUT US

MaidEnergy is a renewable energy Society, which supports the growth of renewable energy infrastructure projects for the benefit of the local community. Thanks to National Lottery players, we are expanding. 

MaidEnergy supports the growth of locally generated and locally owned renewable energy in Maidenhead, Windsor, Egham, Staines and the surrounding area. We are a community business, democratically run, with an asset lock to preserve the solar panels or other energy generation infrastructure for the benefit of the community.

We launched our first renewable electricity generating community Solar Photovoltaic (PV) share offer in 2015. Since then people have demonstrated their faith in us by investing £970,000. Their investment has funded eight Solar PV installations totalling 640kW and a 60kW Ground Source Heat Pump. These installations have brought low carbon, lower priced renewable energy to public organisations and seen 260 local and national investors join a movement of ethical and financially rewarding community ownership.

MaidEnergy works by:

· Finding community buildings that are interested in cutting carbon emissions

· Raising community finance from people in the local area and throughout the UK, through the issuing and managing of community share schemes, to fund installations

· Providing all relevant legal documents and arranging grid export capability

· Managing the installation and all ongoing maintenance

· Working with sites to maximize financial, environmental, and community benefit

MaidEnergy has achieved all this with volunteer Directors, supported by committed volunteers and specialist contractors as required.   MaidEnergy is part of Community Energy People and is now looking to employ a second co-ordinator to increase our capacity and improve the consistency of our response.

Job Title:  MaidEnergy Project Co-ordinator

Terms:   Probationary 6 month period.  £14,000 for 15hrs per week (£35,000 FTE pro rata).  Working hours can be flexible to fit around an existing role or circumstances.

Role:  This is primarily a remote working role but with the support of MaidEnergy’s experienced team and monthly in-person meetings (usually in Maidenhead).

Post-holder priorities are to assist the MaidEnergy team with the following tasks:

· Support to the Board of Directors

· Monitoring performance of MaidEnergy’s existing estate, liaising with sites, and scheduling routine maintenance and identified repairs.

· Manage stakeholder communications – to members, public, customers, investors, volunteers

· Co-ordinate engagement with volunteers

· Training/ skills development

· People management/ supervision [of second post] and volunteers

Post-holder responsibilities

· Provide regular reports to the MaidEnergy Board on project progress

· Deliver activities efficiently and effectively

· Support the smooth running of projects and positive relationships with clients and stakeholders

Skills and experience

Essential

· Excellent organisation skills and attention to detail

· Extensive experience managing projects, including budget management, project planning, monitoring and reporting

· Ability to engage, inspire and lead people and teams

· Passionate about sustainability

Desirable

· A degree in a relevant discipline or considerable previous experience

· Experience of project development

· Proficient use of MS Office software

We actively encourage people of all backgrounds, ages, races, religions, belief systems, sexual orientations and gender identities to apply for this role. We particularly welcome applications from under-represented groups.  We are working towards being a Disability Confident employer and are open to discussing how best to make that work with our successful candidate. We are committed to offering an interview to all disabled applicants who meet the minimum criteria for the role. Please let us know if you have a disability (as defined under the Equality Act, 2010) that you would like to declare. Please also let us know if there are any reasonable adjustments that we can make to ensure that the application process is as accessible to you as possible.

In this role you will be responsible for managing the Trust's Unit Base Operation and will take ownership of the marketing and letting of spaces both in the buildings/structures and other suitable outdoor locations across the Trust’s 23 acres of land in North Kensington.

We are seeking a highly motivated and experienced Lettings Officer who will be committed to generating income for the Trust.  You will be a strategic, commercial and customer focused person with the ability to provide a friendly and efficient service to tenants, staff and other stakeholders, with an aptitude for working in a complex and fast changing environment.

If you are looking for a new challenge this role is for you!

Key responsibilities of the role include:

Unit Base Management:

Responsibility for driving improvements, developing, managing and implementing the Trust’s Unit Base operations, including:

• A promotional plan for the Trust’s offer is visible in the market place and to grow the service over time.
• A strong booking system supplying the right data for the Trust to manage the operation in a timely manner.
• Appropriate meeting and greeting, services, facilities and security provision are in place.
• Ensure all relevant information for smooth set up, use and strike, is available and passed to users of the service, including emergency or out of hours, contact information.
• Ensure a feedback mechanism is in place for users.
• Ensure a monitoring mechanism is in place for reporting upwards within the Trust.
• Ensure a risk assessment for the service is in place and kept regularly updated.

Commercial Lettings:

• Develop a marketing and lettings strategy in line with the Trust’s Asset Management Strategy.
• Proactively market all our spaces.
• Identify potential advertising locations on the estate and actively market and let such spaces, to generate new income.
• Liaise with stakeholders and tenants to support businesses and the local economy.
• Manage internal and external relationships, positively and pro-actively.
• Provide local economy support through engagement with our other tenants, community and external partners/providers.
• Establish and maintain systems for the selection of tenants and monitoring and evaluation.
• Undertake the review and selection of suitable tenants and the negotiation of terms.
• Review and approve lease/licence and other similar legal documentation.

Knowledge and Experience:

• Demonstrable experience in dealing with Landlord & Tenant matters, in a similar or equivalent role across complex property portfolios, in particular the retail sector.
• Involvement in commercial property transactions and tenancies in a commercial or community environment.
• Have good time management, organisational, communication and administrative skills with the ability to work under pressure.
• Understanding of the local area and its social, cultural and political heritage would be highly desirable
• Experience in using property management software (or similar)
• Proficient at managing databases and programmes.

Personal Skills:

• A personable and collaborative approach, with proven experience of developing and maintaining positive relationships with a range of stakeholders, including tenants, community groups, Local Government and Board members.
• Good communication and negotiation skills, orally and in writing.
• Good people management and conflict resolution skills.
• Ability to work on own initiative with minimum supervision
• The ability to be flexible and adaptable in response to changing priorities.

Qualifications:

• Commercial Property Management qualification ideal or related qualification/experience.

The post holder will be expected to have a flexible approach to working hours.  Owing to the demands of the role or events on the estate, the position may include working some evenings and weekends.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is  Sunday 27 April 2025 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

Job Title: Independent Services Manager

Service: Independent Services for complaints and secure accommodation reviews

Salary Range: £19,200 to £20,400 per annum (FTE £32,000 to £34,000)

Location: Home based

Work Pattern: Part-time, 21 hours (ideally over 3-4 days)

Contract Type: Permanent

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Voice

Coram Voice is part of the Coram Group of charities. We are a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

About the Independent Service Manager role

We are looking for an experienced childcare professional to manage our England wide service for complaints under the Children Act (1989) and Independent Person service for Secure Accommodation Reviews for children placed in secure children’s home under section 25 of the Children Act (1989).

The role will be responsible for the delivery of this national service managing a group of committed and dedicated Independent Person, as well as managing the relationships with our commissioning authorities. You will have the credibility to work at a management level, and the skills and experience in the sector to support and manage people, relationships with commissioners whilst maintaining high standards of professional practice.

We want a leader who will build and develop our team of associate Independent Persons who act as Investigating Officers, Independent Persons, Stage 3 Panel chairs and panel members for Children Act (1989) complaints against local authorities, and Independent Persons for Secure Accommodation Reviews.

The post holder will be responsible for ensuring excellent service delivery that meets internal and external performance measures. They will hold responsibility for quality assuring work undertaken via contact with Independent Persons and scrutiny of investigation reports.

We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.

This post will be home based (with access to our attractive Central London offices for those who wish to do so).

The post holder may on occasion be asked to travel within England as part of contract management or to attend staff and management events in London.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Monday 5th May 2025 at 23:59

Interview Date: Wednesday 14th May 2025 

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

2025 Coram Voice - Registered charity no: 1046207

Deputy Head of Service for Performance and Quality

We have an exciting opportunity for an experienced data and analytics professional to join the Performance team in London.

Are you ready to make a different in a values-driven organisation? 

Can you transform varied data into meaningful insights and communicate effectively with diverse audiences to enhance organisational performance? 

Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes?

If you are passionate about using data to tackle complex problems, improve systems and shape strategic decisions, we want to hear from you…

Position: 6045 Deputy Head of Service for Performance and Quality

Location: Greater London/Hybrid

Hours: Full time 37.5. Monday to Friday 9am - 5pm 

Contract: Permanent

Salary: £46,702.25 per annum 

Allowance: London weighting

Closing Date: 25th April 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. 

The Role

As a Deputy Head of Service for Performance and Quality, you will:

• Proactively analyse data from diverse sources, transforming it into powerful and useful insights for the service

• Produce management information, impact analysis, service modelling and customer-focused performance tools

• Monitor service performance and identify risks to support and enable data-driven decision-making and continuous improvement

• Be a key member of a multi-disciplinary network of experts within the London Management Team

• Work in partnership with key stakeholders across London’s criminal justice system such as the Mayor’s Office for Policing and Crime (MOPAC), London’s Police forces and the Ministry of Justice (MoJ)

Regular tasks will include:

• Producing monthly and quarterly reports for funders to evidence KPIs; identify trends, risks and service improvements

• Developing and iterating analytical pipelines to deliver high quality insight on service performance

• Meeting with front-line teams to explore service delivery and performance data

• Delivering insights and actions to stakeholders regarding service effectiveness

• Identifying areas of the service where data science and emerging technologies can be applied to improve efficiency, such as AI

• Collaborating with data professionals across the national data function and within MOPAC’s Data and Insight function

About You

You will need:

• Experience using either Python or R to bring data together from diverse sources and prepare for analysis using cleaning and preparation techniques

• Extensive practical experience of using innovative platforms for data visualization including R Shiny, Power BI and/or Tableau

• A degree or equivalent professional experience in subjects such as Statistics, Data/ Computer Science, Economics, Public Policy, or the Sciences would be desirable

Please see the attached Job Description and Person Specification for further details once you apply. 

In Return…

Benefits include:

• Flexible working options including hybrid working

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays

• An extra day off for your birthday and options to buy or sell annual leave

• Pension with 5% employer contribution

• Enhanced sick pay allowances, maternity and paternity payments

• High Street, retail, holiday, gym, entertainment and leisure discounts

• Access to our financial wellbeing hub and salary deducted finance

• Employee assistance programme and wellbeing support

• Access to EDI networks and colleague cafes

• Cycle to work scheme and season ticket loans

• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. 

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Deputy Head of Service for Performance & Quality, Data, Data Analyst, Head of Service for Performance & Quality, Director of Service for Performance & Quality, Deputy Director of Service for Performance & Quality, Research. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.                 

We are currently recruiting for an HR Officer. We are looking for a diligent and highly organised person to provide HR processes which support the effective operation of the charity, including recruitment, staff support and development, maintaining personnel records, advising on and updating staff policies, producing contracts, and taking responsibility for the payroll (in conjunction with our external processor). You must be a strong communicator with meticulous attention to detail, who enjoys working in a busy professional environment.

Please apply by sending us your CV as well as completing the application form on our website, outlining the skills, knowledge and experience you would bring to the role. 

We realise that text-based applications do not suit everyone, so if you would like to apply in a different way, require information in a different format, or need any other support with your application, please get in touch via the contact details provided on our website.

Bath Preservation Trust is committed to Equality, Diversity and Inclusion. We will particularly welcome applications from people from those sections of the community who are under-represented in Bath Preservation Trust and in the wider heritage sector including those from Global Ethnic Majority and / or disabled applicants.

We are looking for a dynamic and organised Volunteer & Community Lead to join our team. This role will focus on managing and growing our network of volunteers while also strengthening relationships with the community through outreach initiatives.You will play a key role in recruiting, supporting, and retaining volunteers for our hub and community programmes, as well as leading fundraising initiatives to engage schools, businesses, and individuals.

About Sebby’s Corner

Sebby's Corner is based in Barnet, EN5 and our aim is to ensure that no child goes without the basic essentials they need to thrive. We supply items such as clothing, nappies, formula and baby equipment to local families living in poverty. Families in need get referred to us by social workers, health visitors, family support workers, midwives and other professionals. We work with almost 800 different referral partners across 400 different organisations.

We also offer school uniform support and we have a Birthday Club that ensures that a child who would otherwise go without has a gift, cake, balloons and decorations to celebrate their special day. At Christmas, we host a Grotto where parents can come and choose a gift for their child at no cost. We have a new partnership with Citizen’s Advice Barnet that allows families to book an appointment with an advisor at our hub.

In addition to our baby bank services, we work to engage and inspire the community through fundraising, volunteering opportunities, and outreach programmes. At Sebby’s Corner, we believe that a connected community can make a lasting impact, and this role is pivotal to achieving that. We’re a passionate team making a tangible difference in the lives of vulnerable children and we’d love you to join us.

Key Tasks and Accountabilities

Volunteer Management

• Oversee the day-to-day management of volunteers, ensuring tasks are clearly defined and their time is used productively.
• Develop and implement volunteer recruitment strategies to attract new volunteers and new hub leaders including targeted campaigns and partnerships with local schools and community organisations.
• Create and maintain a volunteer database, tracking availability, skills, and engagement.
• Deliver volunteer induction sessions and ongoing training as needed.
• Build a welcoming and inclusive volunteer culture, ensuring volunteers feel valued and motivated.

Community Outreach

• Represent Sebby’s Corner by speaking at schools, community groups, and local businesses to promote our mission and encourage support.
• Develop and deliver outreach programmes to inspire community involvement, such as fundraising initiatives and challenge events.
• Act as a key contact for schools, organising donation drives and volunteer days.
• Recruit participants for fundraising activities such as marathons, walks, or bake sales.
• Send thank-you letters and certificates to fundraisers and donors, recognising their contributions.

Event Planning and Support

• Assist in planning and running Sebby’s Corner events, including seasonal fundraisers and awareness campaigns.
• Support the organisation and delivery of volunteer and community recognition events.

Administrative Duties

• Maintain accurate records of volunteer hours, community partnerships, and event outcomes.
• Develop reports and insights on volunteer and outreach activity to inform future strategy.
• Support the team with general administrative tasks related to volunteers and community outreach.

About your skills and experience

Essential

• Excellent communication skills, both written and verbal.
• Experience managing and recruiting volunteers.
• Ability to organise and prioritise multiple tasks effectively.
• Comfortable speaking to groups and delivering presentations.
• Strong relationship-building skills and a passion for community engagement.
• Proficiency with Microsoft Office 365 (Outlook, Excel, Word). 

Desirable

• Experience working in the charity sector.
• Knowledge of volunteer management best practices.
• Experience planning or supporting fundraising events.
• Full, clean driving licence.

What we can offer

Salary and pension

The salary for this role is £28,500 annum FTE (this will be pro-rated to reflect your working hours if you work less than 35 hours per week and is subject to normal deductions). If eligible to join the pension, we will match your contributions by 5%.

Annual leave

You will be entitled to 25 days of annual leave plus bank holidays (these will be pro-rated to reflect your working hours if you work less than 35 hours per week). We usually give the team time off between Christmas and New Year that doesn’t come off your allowance.

Application process

The deadline for applications is 12noon, Friday 25th April 2025. Applications will be assessed on a rolling basis so we encourage you to apply early. We reserve the right to close applications before the deadline date if we find the right candidate.

Technology Manager

Location: Cheam, Surrey (on-site, flexible working considered)

Salary: £52,000-£54,000 per annum

Hours: Full time – 35 hours per week

Department: IT

Job Type: Full time

Contract Type: Permanent

At the Charity for Civil Servants, we can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, we help current, former and retired civil servants get the best support. Join us as we embark on the next phase of our strategy to ensure we can be there when people need us the most.

We are now recruiting for a Technology Manager who will work to support all colleagues across the Charity. Reporting to the Director of Finance and Resources, you will play a key role in ensuring that the Charity’s technology infrastructure gives staff all the support they need to deliver our objectives.

This role manages a small in-house team, as well as overseeing the procurement and management of our IT infrastructure, managing external suppliers, and supporting colleagues in identifying opportunities for continuous technological improvement. A key remit is also to work with the HR team to identify and deliver any technological training needs.

To be successful in this role, you will be experienced in using MS Dynamics, PowerBI and a CRM in a charity context. You will also need to have hands-on experience of managing office networks and an IT helpdesk. You will have managed IT and data systems and Microsoft ecosystems, and you will have broad knowledge of cloud-based systems including Microsoft Azure, InTune and Amazon AWS.

In return, we can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave, and interest free loans for season tickets and our cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 11:59 pm on 27 April. Interviews will be held w/c 5 May. Please let us know in your covering letter if any dates that week would be difficult for you.

The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

You may have experience in the following: IT Manager, Technical Manager, Tech Lead, Technical Project Manager, IT Operations Manager, Technology Lead, Systems Manager, IT Vendor Management, IT Service Integration, IT Infrastructure, Network and Cloud Management and Cybersecurity, etc.

REF-220928

Job Purpose

The Specialist Policy Officer plays a vital role within Clinks’ National Influencing & Networks team, delivering high-quality policy work that supports systemic change in the criminal justice system. The postholder will contribute to shaping evidence-based policy and influencing decision-makers, working closely with colleagues across Clinks and external stakeholders. More information about our policy work please visit our website.

Duties and key responsibilities

1. Policy Intelligence and Research

· Lead horizon scanning of central, local and devolved government policy developments (with the Senior Engagement & Development Officer – Wales) to assess implications for the voluntary sector.

· Conduct member-focused research to inform Clinks’ consultation responses and policy publications, including blogs, briefings, and outputs from the Reducing Reoffending Third Sector Advisory Group (RR3).

· Lead the design, delivery, and publication of Clinks’ annual State of the Sector research.

2. Policy Development and Influence

· Draft clear, evidence-based policy materials for engagement with political stakeholders, including Ministers and officials.

· Develop mechanisms and opportunities for voluntary sector organisations to engage in policy development with statutory agencies.

· Provide policy support and analysis for Clinks’ Chief Executive and Director of National Influencing & Networks in high-level meetings.

3. Internal Collaboration and Support

· Work closely with Clinks' Area Engagement & Partnerships team to ensure member experiences and regional insights inform national policy work.

· Support colleagues across Clinks to understand policy contexts and improve their influencing work—including restricted specialist projects.

· Share policy updates and emerging trends during internal staff meetings.

4. External Representation and Stakeholder Engagement

· Represent Clinks at external meetings and events, including with senior political stakeholders and at Clinks-facilitated regional forums.

· Contribute to the development and operation of policy-focused groups, networks, and advisory structures.

· Work with the communications and admin team to maintain Clinks’ stakeholder database and ensure the distribution of policy content.

5. Content and Communications

· Collaborate with the Specialist Communications Officer to produce accessible and engaging social media and website content related to policy.

· Contribute written materials that engage audiences, influence decision-makers, and promote understanding of key issues.

General responsibilities

· Act as a positive ambassador for Clinks and uphold its mission and values.

· Work flexibly, supporting other duties as required in line with the role.

· Champion equity, diversity, and inclusion in all aspects of work.

· Work collaboratively and constructively across teams.

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

Person specification

· Working well in a team with a flexible approach to work

· Ability to manage multiple and sometimes competing priorities

· Personal resilience and ability to stay focused in a rapidly changing environment

· Commitment to anti-discriminatory practice and equal opportunities, including for people with lived experience of the criminal justice system

· Ability to apply awareness of diversity issues to all areas of work

· Commitment to upholding the rights of people facing disadvantage and discrimination in the criminal justice system

Education and experience

· Experience in a criminal justice-related policy role

· Demonstrated experience of drafting policy positions for use with political stakeholders.

· Experience of developing evidence-based policy positions

· Experience of utilising different research methods in order to support the case for systemic change of the criminal justice system

Skills and abilities

· Written communication skills which engage audiences, persuade, and encourages understanding and participation

· Strong critical thinking and analytical skills; confident summarising complex policy.

· Sound knowledge of parliamentary processes and policy levers.

· Skilled at balancing competing priorities and managing stakeholder relationships.

· Confident working both independently and in a team.

· Organisational, administrative and IT skills at a level that supports notetaking, producing timely and accurate minutes and managing email correspondence

· Ability to work both independently and as part of a team

· Ability to balance and prioritise competing tasks in order to meet tight deadlines

· Adaptability and flexibility in being able to take on new roles and manage a range of internal and external relationships.

Knowledge

A good and critical understanding of issues related to:

· The role of the voluntary sector in addressing social exclusion and inequalities

· The criminal justice system, in particular prisons and probation.

· A thorough understanding of the policy development process

Other requirements

· Able to travel nationally across England and Wales.

· Able to work evenings and weekends and stay away from home overnight where necessary.

· Commitment to anti-discriminatory practice and equal opportunities.

· Commitment to the values and ethos of supporting people in the criminal justice system.

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