Operations Support Jobs

An exciting opportunity has arisen to join a charity with an ambitious and exciting vision set in the heart of Portobello, West London, supporting and enhancing the lives of people in the local community.

Westway Trust is seeking a highly experienced and professional Senior HR Manager to join our vibrant, friendly team of three on a 2-year fixed-term contract to deliver a strong, credible, and reliable service across all aspects of our HR function in support of the range of activities undertaken by the organisation. Our aspiration is to be an 'employer of choice' and we are looking for someone with the vision, motivation, and ambition to help us achieve our goal.

The post will particularly suit someone with a significant charity HR background who is looking to gain the further experience necessary to equip them for making the step up to Head of HR roles.  Attention to detail, adherence to deadlines and a proactive flexible approach to the work are all pre-requisites for the role.

Key responsibilities of the role include but not limited to:

• Provide high quality support to the Head of Governance and HR on aspects of the Trust’s HR function and on the provision of accurate, timely and relevant updates and reports as required by the Executive Team.
• Ensure effective up-to-date HR policies and relevant other policies that meet the needs of the Trust and its staff are in place, reviewing them on an agreed schedule in line with the Trust’s Policy Matrix and updating as required. Identify any gaps in the suite of HR policies and develop new policies to fill that gap. Overall maintenance of the Policy Matrix.
• Lead on the Trust’s EDI policy, ensuring that the policy is implemented in a practical way throughout the organisation and in all our activities. Ensure the HR-related recommendations of the Tutu Foundation review into institutional racism at the Trust are progressed to a conclusion.
• Support the Head of Governance and HR in delivering the actions that support preparations for the next Investors in People (IiP) external assessment in late 2024. Ensure the Trust’s HR policies and practices remain consistent with the IiP standard.
• Work proactively with the HR Business Partner on the running of staff recruitment and selection processes, including sitting as the HR representative on the interview panel for more senior roles.

Essential Experience, Skills and Attributes

• Substantial experience of working in HR operations and of developing and reviewing appropriate HR policies and procedures in a charity or similar setting.
• Sound understanding of employment law and a willingness to keep up-to-date with relevant legislative changes.
• A passion for EDI and an ability to be creative and engaging in communications around this subject.
• Strong organisational skills and an understanding of the importance of discretion and confidentiality.
• Excellent written and oral communication skills, including evidence of ability to adapt to a variety of cultural settings.
• A team player, with excellent interpersonal skills and an ability to earn quickly the trust and confidence of staff and other stakeholders.

Desirable Experience, Skills and Attributes:

• A good knowledge/understanding of the local area and community or demonstrable willingness to learn quickly.
• Experience of change management.
• Competency in use of Access Select HR and MS Office software packages.

Qualification:

• Hold a formally recognised professional HR qualification (CIPD or equivalent), or be studying towards this.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 21 July when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early (an early application is strongly recommended)

About the role

The aim of this newly created role is to lead organisational change on safeguarding and protection across Care4Calais. 

The Head of Safeguarding and Protection will provide strategic and operational leadership across all protection and safeguarding prevention, reporting and response initiatives to facilitate a values-led organisational culture of safety, non-discrimination, dignity and respect for all.

Responsibilities

• Develop, lead and implement safeguarding and protection strategy across the whole organisation.

• Manage the incident management and referral process for safeguarding and protection incidents.

• Oversee the implementation of Care4Calais’ mental health and wellbeing initiatives.

• Develop and deliver training and resources on safeguarding and protection to grow capacity across the organisation.

• Attend and contribute meaningfully to team meetings.

• Develop and maintain a network of key contacts within relevant authorities, legal teams dealing with immigration and public law matters, and other NGOs focused on the support of refugees and people seeking asylum.

• Attend relevant external meetings, representing the organisation as needed, ensuring that knowledge and learning is shared across the department. 

• Complete relevant external training required to undertake the role. 

• Be prepared to travel to locations in UK and France where C4C staff are operating.

Person Specification

Essential Criteria:

• Significant experience of leading organisational change on safeguarding and protection initiatives in an international humanitarian context.

• Experience and knowledge of international safeguarding and protection standards and good practices, as well as legal and regulatory obligations applicable to charities registered in the UK and (desirable) France. 

• Experience of implementing safeguarding measures for children and adults at risk of harm. 

• Significant experience of incident management and investigations.

• Demonstrable experience of acting with integrity and moral courage in challenging circumstances.

• Understanding of, and commitment to, challenging intersectional power differentials that can contribute to an organisational culture with high safeguarding risks.

• Understanding of, and commitment to, survivor-centred, trauma-informed and rights-based approaches to safeguarding and protection.

• Experience of developing and delivering training on safeguarding and protection at all levels.

• Understanding and experience of safeguarding and protection issues related to volunteers including mental health and resilience.

• Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset.

• Exceptional written and oral communication skills, including the ability to convey complex information clearly and concisely.

• Meticulous attention to detail in documentation and case records, ensuring accuracy and compliance with protocols.

• A demonstrable understanding of confidentiality.

• Demonstrable commitment to Care4Calais’ values and mission.

Desirable

• Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, Amharic.

• Experience of working with asylum seekers, refugees, displaced people or for human rights-based organisations.

The successful applicant will be provided with the induction and training needed for them to succeed in the role. Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we support. 

We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK immigration system. If you have any questions about this or need additional support with the application process for any reason, please contact us. 

Care4Calais is committed to safeguarding, so our selection process includes rigorous background checks and assessments to ensure post holders demonstrate attitudes and values that align with our commitment to an organisational culture that promotes safeguarding.

Join the British Small Animal Veterinary Association (BSAVA) and help promote excellence in the veterinary profession.

The role:

The BSAVA is looking for an experienced policy professional in the areas of policy development and legislative change set against a backdrop of a complex and regulated environment. The role operates within a changing landscape dealing with high-profile issues for the sector.

The successful candidate will have the opportunity to shape BSAVA’s policies and national legislation with the aim of influencing outcomes of benefit to the veterinary profession, its clients and the health and welfare of companion animals.

Skills and experience:

We are looking for a self-motivated individual with a track record of success, who can demonstrate excellent understanding of policy-making and legislative change in an unpredictable environment. They will have significant previous experience of working in a policy role, ideally within a life-sciences or a veterinary or human medicine setting.

Experience of working with central government departments along with an understanding of parliamentary processes are preferable for the role. Equally important is the ability to analyse and critique information, formulate evidence-based solutions and accurately convey proposals to influence outcomes.

The successful candidate will be an excellent communicator, with strong written and verbal skills. They will be able to demonstrate effective engagement skills across a diverse range of internal and external stakeholders, including the membership. Diplomacy and political awareness will be essential to ensure successful outcomes. Experience of PR and reputation management as part of the policy-making agenda is desirable.

The candidate must be flexible to work outside of normal office hours depending on the demands of the role which are often driven by the external environment and national events. The role is hybrid, incorporating working from home with travelling to meetings in or around London as required.  Therefore, to facilitate the needs of the role and the organisation, ideally candidates would be located in Bedfordshire, Buckinghamshire, Northamptonshire or Oxfordshire.

Other essential skills include:

· Working knowledge of Microsoft Office, as well as general IT skills

· Exceptional organisational and time management skills

· The ability to work effectively as part of a broader team.

· A flexible approach to work

About the BSAVA:

The BSAVA is a professional membership association which exists to advance care for companion animals. With a membership of more than 11,000 veterinary surgeons, vet nurses and students, we work in the UK and internationally to promote excellence in small animal practice through education and science, by facilitating training, conducting research, and developing policy. Each year we deliver numerous education courses, host a large small-animal Congress, and publish books, manuals, apps, and magazines. 

This post sits within the Policy and (Corporate) Communications Department and reports to the Head of Department.

Our reward package for this role includes a basic salary of between £43,000 - £48,000 per annum (depending on experience). In addition, we offer employer pension contributions starting at 7% and increasing up to 10% with length of service.

We also offer:

· Holiday starting at 25 days (plus bank holidays) rising by 1 day each year up to 28 days, plus a further entitlement of an additional one day every 5 years of service.

· Enhanced pay for maternity, paternity, adoption and other family-related leave.

· Life assurance of 3 x annual salary.

· Support for hybrid working for our employees, meaning you can work at home subject to agreement and we also have a comprehensive Flexible Working Policy.

· Access to a free legal helpline where you can ask our specialist lawyers for legal advice on an array of topics.

· Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and a network of mental health first aiders. Plus, enhanced Company sick pay, access to private medical insurance upon completion of 12 months’ service, occupational health service and annual flu vaccinations.

· Optional Bupa dental plan.

· Training and development.

· Free onsite parking, and for those who wish to cycle, we offer a cycle to work scheme which provides a discounted purchase of a bicycle and accessories for healthy, low carbon travel.

· Last but by no means least, we have regular social activities and events for those who wish to participate!

And we are:

Community friendly – offering a day’s paid leave to volunteer for a charity or not for profit organisation.

 Committed to supporting sustainability in our work and in the veterinary profession.  The Association has completed a certified carbon audit and has been awarded silver accreditation with Investors in the Environment.

So, if you are bold and innovative, strive for excellence whilst taking ownership and accountability of your work, show passion for what you do and work effectively in a team – then you’ll be a great fit for the Association, and we would love to hear from you.

Centre 33 is looking to recruit an experienced Receptionist with strong administrative skills, significant experience of handling a busy reception and effective communication and organisational skills. An empathetic, non-judgemental and welcoming disposition is essential to this post.

Your role will be to respond to all incoming communications and enquiries from young people seeking support as well as their families and carers, and professionals from external agencies. You will be working within one of our Drop in settings and helping to manage a busy waiting room as well as handling confidential communications coming via the phone, email, SMS and social media.

You will be part of a wider team providing an open access 'one stop shop' offering information and on-going support to young people (aged 13-25), about how to make informed choices about their emotional wellbeing, work, education & finances. So young people need you to be welcoming, supportive and able to work in a confidential way.

You will have wide-ranging and demonstrable experience of working within a busy office and handling sensitive information. You will be integral to connecting our Support Workers to the young people seeking help. You will keep them up to date of all communication and help them to respond to young people trying to access services, often reaching out for the first time. You will also help to make sure our amazing Drop in volunteers are supported and tasked with jobs for the day. Administrative duties will include updating databases, running data reports for the service managers and ensuring the team have all the necessary documents to provide an efficient service. You will help the team to send confidential documents to young people and those supporting them. You will be liaising with medical professionals and representatives from partner agencies so you will also have excellent business communication skills.

Your main base will be Cambridge but you will work alongside colleagues working from all our hubs across Cambridgeshire and Peterborough.

This post is subject to a DBS check and references.

Centre 33 strives to be an equal opportunities employer.

We welcome discussions about part time and flexible working arrangements.

#Adminstration #AdmistrativeSupport #Adminstrator #Receptionist #FrontofHouseReceptionist #Admin

Role: Project Manager

Offer type: This is a fixed term for 9 months

Salary: £34,000 - £42,000

Location: This is a remote role, based nationally

NCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made on merit.

We particularly welcome applications from people who are Black, Asian, or from an ethnically diverse background, or people with disabilities, as these groups are currently underrepresented particularly in our leadership.

We are committed to improving equality of opportunity in the workplace and are a signatory to the Race at Work Charter from Business in the Community, the Prince’s responsible business network; and the Disability Confident Committed employer scheme.

Role Purpose

The role holder will be part of the Operations & Transformation Directorate reporting to the Head of PMO / Change and Delivery Lead.

The incumbent will have a pivotal role in the management of change, implementation and continuous improvement projects, mostly in the digital and IDS sphere. The role holder will help to ensure the work is aligned with the strategic objectives of the organisation, promoting the team’s relevance and value. Working on a broad spectrum of digitally focussed projects, this role will partner with the senior management team and other internal stakeholders.

Key Activities

• Project Management of Mobilisation and Implementation projects covering systems, continuous improvement, and strategic projects
• Creating project plans & mapping dependencies from bottom-up in collaboration with key stakeholders
• Define and track project milestones and ensure dependencies are understood and accepted by the relevant owners
• Report on the status of projects and ensure the appropriate governance and compliance is applied
• Coordinate and facilitate the delivery of a complex range of initiatives and/or projects
• Act as Project Manager by planning, supporting, facilitating and monitoring progress of activities, ensuring that delivery is on track, as well as establishing mitigating activities where risks and issues may arise.
• Oversee a number of complex projects
• This role requires a proactive approach to relationship building - collaborating, negotiating and managing internal and external stakeholders, ensuring delivery is achieved by the most effective and efficient means.
• Ensuring the project stays on time and within budget to deliver outcomes and measure expectations
• Working with the Risk Manager on risk and issues management

Role Specific Skills

• Influencing – uses a repertoire of communication styles, sells ideas by constructing arguments, builds trust by demonstrating reliability and consistency
• Adaptability – supports others through change, is objective under pressure and eliminates barriers to success
• Leading Self and Others – supports team to achieve objectives, uses appropriate delegation, takes ownership of own development and makes development opportunities for others
• Solving Problems – identifies tools and techniques for problem solving, identifies opportunities for improvement and innovation, establishes long term goals for team,
• Delivering Results – demonstrates high standard of work, monitors work against a plan, takes personal responsibility for success of team tasks and projects
• Build strong productive relationships within the Trust, the Operations & Transformation team and with third parties in order to deliver effective solutions.
• Partner closely with teams across the organisation to understand the priorities and changing needs.
• Help ensure projects are adhering to PMO procedures and standards by understanding the PMO governance process.
• Support with PMO tools & templates to enable project managers to better deliver projects.

Measures of Success

• Project groups set up and functioning effectively
• Project governance in place with actions and decisions tracked and followed up regularly
• Projects delivered on time and in budget
• Positive feedback from business owners who have been supported with projects

Experience & Qualifications

Essential:

• Significant and demonstrable project management experience (3-5 years) in a multi-project environment, from inception to implementation and closure
• Extensive experience delivering complex projects with strategic change component
• Experience managing projects through multi-disciplinary teams
• Project/Programme qualification e.g. APM, PRINCE2, MSP; experience working with both Waterfall and Agile methodologies
• Excellent communication and negotiation skills (verbal, written and listening)
• Strong attention to detail
• Self-starter with the ability to work autonomously and proactively
• Resilient and able to handle ambiguity
• Personal, relatable character, able to build relationships with a diverse set of stakeholders
• Ability to maintain confidentiality and manage data and information with discretion

Desirable:

• Have had exposure with matrix working and strong capability as a business partner in relationship building with stakeholders
• Demonstrable experience dealing with Director-level stakeholders and challenge thinking where appropriate
• Government / public sector experience would be advantageous
• Knowledge of project management best practices, methodologies, and project governance principles
• Adaptability – accepts need for change, maintains a positive outlook and projects credibility
• Experience of using Google Sheets and Smartsheet to be able to create project plans

Our benefits include

• 28 days annual leave in addition to Bank Holiday entitlements.
• 5 Volunteer days
• Enhanced Maternity/Paternity/New parental (Subject to 1 year of service) pay
• Life Assurance
• 24/7 access to an Employee Assistance Program
• Access to a self-directed learning and development platform
• Access to a national discount platform, shared with one family member
• Discounted Eye Care
• Cycle to work scheme
• You can request flexible working after 26 weeks of employment
• Well being days

We welcome applications from candidates who do not have all of the criteria for the role. We believe in potential for growth and development at NCS.

Your personal data will always be treated in confidence, in line with current data protection regulations. Please see our Privacy Policy on our website for more information

We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Newham.

£32,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

Monday to Friday, 09:00-17:00

Could include some evenings, weekends and bank holidays as required

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:

Essential:

Educated to degree level or equivalent
Desirable:

Other relevant professional memberships and/or specialist qualifications are desirable
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The vacancy

Here at Peabody, we have an opportunity for a Scheme Manager on a Permanent basis at one of our sheltered housing schemes in Acton. 

We work hard to ensure we are providing for people whose needs have evolved as they’ve grown older.

We own and manage specialist homes for older people. These homes are designed to help them maintain, and in some cases increase, their independence.

We also have a wide programme of services and activities to help them connect with their community and lead richer lives.

Our scheme in Acton consists of 52 flats, has a large communal area with kitchen and a large garden.  Our residents want to live independently with reassurance that there is help at hand should they need it!

As a Scheme Manager, you are personable, passionate and will flourish working with our older residents who may have complex needs or are vulnerable because of their health or physical disabilities.

What we’re looking for:

• Do you have experience of providing support to vulnerable adults?
• Do you have a housing management background or previous supported housing experience where you have delivered good customer care?
• Do you understand safeguarding and the importance of keeping accurate records?

If so, this role is perfect for you!

A bit about the role:

As a Scheme Manager (part time), you will share responsibility for the day-to-day housing management and services provided at these schemes. 

You will share responsibility of managing the estate and monitor the services provided by others such as cleaners, contractors, or other stakeholders within Peabody.

Some of the key results include.

• You will ensure the scheme meets all statutory requirements in terms of health and safety (including fire safety).
• You will be responsible for resident satisfaction and ensure they feel safe, secure and respected. 
• You will identify and assess residents needs to ensure they have the right level of support.
• You will report repairs and maintenance.
• You will work with other scheme managers across the service and provide cover if required.

Put simply, if you’ve ever wanted a job where you can really make a positive difference to someone’s life, this is it.

This role will require an Enhanced DBS check, a UK driver’s licence, and access to a vehicle.

A typical week will involve working 17.5 hours per week, three days (these can be flexible) 7 hours each day.

A bit about us: 

It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish. 

Here just a few of the benefits for working at Peabody:

• Up to 30 days’ annual holiday plus bank holidays  
• Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
• 4 x Life Assurance
• Professional development by access to "paid for" apprenticeship programs and qualifications
• Two additional paid volunteering days each year  
• Family friendly policies
• Up to 10% pension contribution matched 1:1

Are you ready to apply? 

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

To be considered for the position of Scheme Manager (part time), please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.  

Closing date: 16th July 2024

Contract type Permanent

Weekly hours Between 9.00-5.00, over 3 days

Spurgeons is one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support vulnerable children and their families. We deliver projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face. We are passionate about the work we do and need equally committed members on our team to help us achieve those goals.

ABOUT US

At Spurgeons, our Partnership and Development team isn't just about achieving goals; we're about doing it with flair, creativity, and a touch of innovation! Comprising fundraising and partnership development experts who are as dynamic as they are innovative, our team thrives on pushing boundaries and thinking outside the box to drive positive change. We're not your average team – we're a vibrant and energetic bunch who love what we do. From team-building activities to celebrating successes, we believe in fostering a positive and supportive environment where everyone feels valued and inspired to do their best work.

ABOUT THE ROLE

Embark on a meaningful journey with Spurgeons as our Research and Stewardship Lead, where you'll be instrumental in shaping our fundraising landscape and fostering profound connections with our supporters, ultimately transforming the lives of children, young people, and families. In this pivotal position, you'll dive deep into the world of philanthropy, meticulously researching potential donors, grant opportunities, and strategic partnerships. Through your keen insights and strategic acumen, you'll unearth invaluable opportunities that drive our fundraising efforts forward, enabling us to extend our reach and impact. But your impact won't stop there. You'll also champion the art of supporter engagement, crafting bespoke experiences that resonate deeply with each individual who interacts with Spurgeons. By nurturing these relationships with care and dedication, you'll ensure that every supporter feels valued, understood, and inspired to join us in our mission. Together, we'll forge a path towards a brighter future for those we serve, guided by our shared commitment to compassion, integrity, and unwavering dedication. Join us in making a tangible difference and building a community of support that transcends boundaries and transforms lives.

ABOUT YOU

Join us at Spurgeons as a Research and Stewardship Lead, where your extensive background in supporter engagement and relationship management will shine. With a proven track record in designing and executing successful supporter engagement strategies, your expertise will be crucial in crafting impactful campaigns. Leveraging your proficiency in CRM systems and Excel, you'll analyse data with precision, driving informed decisions to enhance supporter experiences. Your proactive approach to problem-solving and innovative thinking will fuel our efforts to innovate and adapt in a dynamic environment. With excellent communication skills and a strategic mindset, you'll collaborate effectively with cross-functional teams, ensuring alignment and maximising impact. Your dedication to quality and results, coupled with a continuous learning mindset, will drive excellence in everything you do. Your experience in the charity sector and previous fundraising team roles will provide valuable insights into our work, while your strong understanding of data compliance and Office 365 integration will ensure efficient operations. As a conscientious and ambitious professional, you'll thrive in a fast-paced environment, embracing challenges and seizing opportunities for growth.

Join us in our mission to support vulnerable children, young people, and families, and make a meaningful impact every day.

BENEFITS

• Continuous professional development
• Regular support through supervision, appraisal & well-being initiatives
• In house learning platform
• Generous pension scheme
• Employee Assistance Programme
• Healthcare cash plan
• Charity discount scheme

Closing date: 14/07/2024

Shortlisting date: 15/07/2024

Interview date: 29/07/2024

 We are committed to safeguarding the welfare of children and young people we serve. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure. 

Spurgeons aim to be a Living Wage Employer. 

We actively encourage applications from a broad and deep range of backgrounds and experiences. We are a Disability Confident Employer.

About On Purpose

We develop leaders who will help transform our economy – putting purpose before profit to create a system that is equitable and regenerative. Working here puts you at the heart of an inspirational mix of people and organisations working to create positive change. You will create impact by shaping leaders who will have a transformative effect on the economy, and expose you to significant learning and development opportunities for yourself. 

Our Associate Programme will celebrate its fifteenth year in 2025. Running twice a year, the year-long programme works with a select group of high-potential career changers from a range of professional backgrounds, matching them to work with purpose-led organisations, and supporting them through inspiring learning and development.

On Purpose operates as a social enterprise. We are a member of Social Enterprise UK, a founding UK B Corp, and a London Living Wage employer. We are based in London, near London Bridge. We also have offices in Paris and Berlin.

Our values are that we:

• Choose optimism  - we believe in a better future and that everyone has a part to play in making it happen

• Learn together - magic happens when we welcome diversity and learn together

• Step up - we take action in the interest of the whole

• Engage our head and heart - we are proud to be strong problem solvers, we are more proud to be a caring community

Act with integrity - we walk our talk and live up to our responsibilities

Scope of role

The Head of Programme & Organisational Development is also one of two Co-Leads of On Purpose London. As such, they are jointly responsible for the London Associate Programme in partnership with the Co-Lead of On Purpose London who focuses on  Business Development & Community. We find this co-leadership model offers a useful balance of mutual support and challenge, role-modelling how we believe leadership should operate.

You would be part of our cross-organisational leadership team of six city leads and the CEO. This group is a source of valuable peer support and a forum in which to collaborate, coordinate and learn together, through which you will contribute to strategy and organisational development and lead and support specific cross-city improvement initiatives.

Whilst this role focuses on the On Purpose London programme delivery and organisational development, it is a collaborative role with shared responsibility for all of the London team and operations. 

This role has the following primary responsibilities, which can be reviewed and shaped around the strengths of the successful candidate: 

• Motivate and empower the London team and foster a healthy team culture - Set vision and strategy for On Purpose London alongside the co-lead and in collaboration with the International CEO and other Cities. Work together to shape a strong team culture which supports self development, collaboration, appreciation and trust. Work with the international team, the co-leads of other Cities and the board to share and develop best practice and the organisation’s direction.

• Ensure the health and sustainability of an impactful London Associate Programme - Work together with other City Leads and the international team to monitor, measure and improve the programme’s financial sustainability and impact, with a focus on overseeing London’s finances.

• Improve ways of working to enable the team to embrace change and innovation - Develop and implement processes, practices, systems, and techniques to help strengthen performance and streamline operations. Foster a team culture which values flexibility, continuous learning, and openness to new ideas. 

• Support the development of Associates into impactful systems change leaders - Responsible for the overall quality of the Associate journey, envisioning and improving the Associate experience, and managing key moments including matching, induction and residential. Support Programme Delivery Manager in designing, planning and facilitating the training syllabus.

• Build engagement with our wider ecosystem of trainers, mentors & coaches - Ensure the recruitment, onboarding, matching and ongoing management of coaches and mentors throughout the year to support Associates’ growth and development.

• Lead the recruitment of high-calibre Associates from a diverse range of backgrounds - Oversee a rigorous assessment and selection process including scoring applications, training interviewers, interviewing candidates and managing the pipeline of potential candidates before and after offers. 

Skills profile

 This role requires the following:

• A strong sense of purpose, integrity and alignment with the On Purpose vision and values. Interested in thinking about how change happens, what purposeful leadership looks like and how significant, systemic impact can be created.

• Confident and competent training and facilitating open forms of learning within groups of up to 40 mid-career professionals

• The ability to collaborate, facilitate collaboration, and manage teams. Helping team members as well as Associates grow

• Able to think in a strategic, structured manner, with excellent prioritisation  and a solutions-oriented mindset 

• Skilled at building trusting relationships quickly, adapting to different styles and preferences

• Comfortable with giving and receiving feedback, and able to have difficult conversations

• Comfortable navigating change and uncertainty 

We are a community that welcomes diversity in all forms, from a wide variety of professional and personal backgrounds. We encourage applications from anyone who’s passionate about purpose-led work.

Remuneration, benefits and holidays

We care about everyone we work with and have high aspirations for what we all get out of working at On Purpose. We want our time working together to be challenging and rewarding as well as fun and enjoyable.

This is a full-time position with a salary of £50,000.

 Other benefits include:

• The chance to work at a genuinely purpose-first organisation, that strives to drive a fundamental shift to an economy that serves the wellbeing of all. 

• A trusting, collaborative and flexible working environment

• A pension scheme with a 5% employer’s contribution plus further matched contributions up to 10%

• A £750 personalised learning budget to help you grow and develop, access to the rolling-programme of top-quality events and training we offer to our Associates and wider community

• The opportunity to volunteer with causes you care about

• Organisation-wide offsites with team members from across our London, Paris and Berlin offices

• We work flexibly, with some time in the office together and some time at home.

• Ill-health income protection insurance

• A 25 day holiday allowance, plus UK bank holidays, your birthday and the days between Christmas and New Year!
   

Applications

• To apply, please visit the link below where you will be asked a few questions about your suitability for the role, upload your CV, and share your contact details.
• The deadline for applications is 9am on 8th July 2024.
• If you are successful, you will be invited to a first-round interview in London on the week commencing 15th July, with the final round interviews on the week commencing 22nd July  in London. 

Programme Information Analyst

Contract: Permanent, Full Time,

Location: The role will be based in the UK or one of the following countries where WaterAid works, subject to right-to-work eligibility in the respective countries. Ghana, Kenya, Nigeria, or South Africa

For the UK Location, we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.

Salary & Benefits: Salaries and benefits for different countries will vary in line with the successful candidate's location and depending on experience. If UK-based: £43,668 - £45,851 (depending on experience) or equivalent established grade F in the country of employment.

About WaterAid:
Want to use your skills in data analysis and reporting to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as our Programme Information Analyst to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The WaterAid Programme Operations Team team enables the effective management of the International Programmes Directorate (IPD) through the provision of robust high quality programme management policies, processes, tools, management information and systems so that programme staff are empowered to undertake effective planning and delivery of programmes and projects as well as ensure high quality reporting of programme performance to the wider organisation.

About the Role:
As our proactive and strategic Programme Information Analyst, you will identify information needs of key stakeholders, and define and develop reports and dashboards in response to these needs.
In this role, you will be responsible for improving the quality of key programme performance data through supporting the embedding of quality assurance processes, setting standards and tools, and providing training.as well as strengthening the capacity of CP and regional colleagues to systematically collect, analyse and use programme data to inform decision-making processes and organisational learning.

You'll also:

• Be responsible for the collation and analysis of operational and consolidated programme information for key audiences and reporting processes (including the Global Performance Measurement framework).
• Organise, analyse, makes accessible and promote programme data at a global level to inform global decision-making, learning and reporting
• Represent Programme Operations in organisational and cross-department data quality and data management initiatives
• In response to organisational and user requirements, define, develop, manage, maintain and update a suite of reports and dashboards that provide data for reporting, Country Programme SMT decision-making and key programme information for UK staff.

About You:

• Demonstrable experience of gathering and analysing requirements.
• Demonstrable hands-on experience of designing and building reports and dashboards using a variety of tools.
• Experience using and managing data collection and analytical platforms.
• Excellent writing skills, ability to disseminate and communicate complex information in a clear and concise manner.

Although not essential, we also prefer you to have:

• Experience and expertise at writing SQL queries within SQL Server or similar tool
• A general understanding of the WASH sector, and Programme and Project Planning, Monitoring and Evaluation.

Closing date: Applications will close at 23:59 on Sunday, 21st July 2024. Availability for an interview is required for 25 and 26 July 2024. Remote interviews will be via Microsoft Teams

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a mandatory cover letter answering the following three questions in one document either Word Document or PDF format. Please note that applications without a cover letter will not be accepted.

1. Describe your experience of designing and developing reports and dashboards
2. Explain how you have assisted with improvements to data quality
3. Describe how you have identified the information needs of a variety of stakeholders

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

An exciting opportunity has arisen for an enthusiastic, motivated individual, who has a flexible attitude to lead on our translation service within the Fund.

The Fund is a truly bilingual organisation. Our principle is to treat the Welsh and English languages equally by offering a bilingual service to our customers and grant holders on a day-to-day basis.

You will work independently alongside numerous teams to ensure an effective and accurate translation service for the whole organisation.  You will ensure that all our online and off-line materials, including new web pages, publications and corporate initiatives, are translated in accordance with agreed deadlines.

You will work closely with our Welsh Language Officer to ensure that the Fund fulfils its statutory legal requirements to comply with the Welsh Language Standards under the Welsh Language (Wales) Measure 2011.

The ability to speak and write in Welsh fluently and confidently is essential for this post.

Interview date: Wednesday 14th August

Location: Hybrid, Cardiff and/or Newtown offices

We have a hybrid approach to working and this role can be based in Cardiff or Newtown, along with homeworking.

On application, please align your supporting statement to the criteria below

Essential Criteria

• A degree/or equivalent in Welsh or a degree/or equivalent completed through the medium of Welsh
• Experience of working as a translator working accurately to tight deadlines
• Fluency in oral and written Welsh
• Ability to proof-read documents to a high standard of accuracy in both Welsh and English

Desirable Criteria

• Ability to co-ordinate systems and processes and develop effective working relationships to enable collaboration across the Fund
• A strong understanding of the importance of a bilingual brand across the communications mix
• Membership of the Association of Welsh Translators and Interpreters or a willingness to work towards this aim
• Awareness of the background and objectives of the current Welsh language requirements in terms of Legislation, Frameworks and Standards

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Multi Trade Operative
Location: Birmingham & Surrounding Areas (Staffordshire, Leicestershire, Coventry, Northampton)
Salary: Up to £47,000 per annum + Company Vehicle & Fuel (inclusive of bonus and out of hours)
Hours: 39 hours per week
Contract Type: Full Time, Permanent

The Role

We have an exciting opportunity for experienced Trades people to join us as we look to grow our In-House Maintenance Team. We have multiple roles available and are looking for people in the Northampton, Coventry and Birmingham areas.

What is on offer?

• Basic Salary of £36,664 per annum PLUS;
• Performance bonus of up to £5,000 per annum.
• Out of Hours Payments (on average, around £4,000 per annum).
• Midland Heart Van & Fuel Card.
• Equipment including power tools, full uniform and PPE, as well as a Mobile Phone and IPad PLUS;
• Access to healthcare benefits such as Medicash.
• Access to our Brilliant Benefits portal providing you with access to discounts on a variety of brands and retail stores - for more information, please click here.
• There’s also up to 8% matched pension contributions, 25 days annual leave (increasing to 30 within 5 years PLUS the option to purchase 5 extra days per year) and the support needed to develop your career should you need it.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

As a Multi-trade Operative, you’ll play a vital role in ensuring that our 35,000 homes are places that people love to live in. Working in both occupied and empty properties, you’ll diagnose and complete a broad range of repairs and / or special projects such as aids and adaptions which, dependent on your specialisms, may include:

• Carpentry & joinery – Fitting doors, kitchens, floorboards.
• Plumbing – Fitting bathroom suites, changing tabs, repairing toilets.
• Plastering – Whole walls, ceilings or rooms.
• Decorating – Painting walls, ceiling and woodwork.

If you hold a relevant Trades qualification, please ensure this is highlighted on your CV at application stage.

What’re we looking for? You’ll be a talented multi-skilled tradesperson. who has a main trade complemented by skills across one or more other trades. You’ll also have a sound knowledge of site safety and safe working practices and a full UK driving licence is essential. Great people skills are an absolute must, as is the motivation to always leave the customer happy in the knowledge that you’ve done everything you can to help them.

Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Closing Date: 10th July 2024

Please be aware that we have multiple vacancies and that suitable candidates will be invited to an assessment shortly after applying. We'll close applications as soon as all vacancies have been filled.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

We are recruiting for a Eastern European IGVA to join our team in xxx (name of the Service); the scope on this job involves….

Job Title: Eastern European IGVA

Location: Barking & Dagenham and Redbridge
Salary: £28,104 per annum
Contract type: Fixed-term (until March 2025), Full-time

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as Eastern European Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9am on 20 July 2024

Interview dates: 13-16 August 2024

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Slavery is the fastest growing crime in the world.  There are thought to be 40 million people enslaved worldwide and, based on our own research using police data, more than 100,000 victims in the UK alone.

Justice & Care is an anti-slavery organisation working internationally to address slavery and human trafficking, provide release and care for victims, dismantle criminal networks and bring perpetrators to justice. It works to protect communities at risk from traffickers and spark systemic change by working with policy makers and other key stakeholders. 

Our Purpose: Joining forces to end modern slavery.

Our Mission: By bringing together specialists, we work to prevent slavery, to release and care for victims, to uncover and dismantle criminal networks and to spark systemic change.

Our Values: As an organisation we have a set of core values that underpin and inform all we do:

• We are collaborative

• We are courageous

• We are experts

• We are relentless 

• We are pioneering

This role

We are recruiting for an experienced senior HR professional to take ownership of all UK HR functions within the organisation, building on the structures already in place to ensure we are a supportive and dynamic place to work.

Justice and Care is at an exciting moment with the imminent launch of a new ten-year strategy and this role will be at the forefront of helping the organisation thrive as we seek to increase our impact.

The Head of HR is a standalone role but will work closely with the Global leadership team and form part of the UK Leadership team. They will be responsible for managing the day-to-day HR operations, overseeing recruitment, employee relations, employee experience, learning and development, reward, talent management, people analytics, EDI and wellbeing. 

Your main responsibilities will include;

• Developing and delivering a forward-thinking People Strategy. 

• Leading on all people-related activities throughout the full employee life cycle including recruitment and onboarding, performance management, leavers, and related policies and systems. 

• Leading on the development, updating and day-to-day implementation of progressive HR policies and processes. 

• Leading on all employee relations matters ensuring are handled fairly and consistently in line with legal requirements and Justice and Care’s policies and procedures.

• Implementing and overseeing all learning and development and training programmes within the organisation.

• Managing the HR System ensuring it holds accurate information on all staff

• Ensure we have in place robust and competitive pay and reward frameworks, supporting high performance and career progression. 

• Work with the Director of Finance and the Finance team to ensure the accurate processing of payroll. 

• Line manage the Executive Assistant/Team Administrator.

Please visit our website to view the full job description and for details of how to apply.