Operations Manager Roles Jobs

Overview of the Head of Campaigns role and the team

Barnabas Aid is seeking a dynamic and strategic individual for the role of Head of Campaigns, a critical position within our International Outreach Department. The post-holder will lead the development and delivery of impactful campaigns, aimed at raising awareness, prayer, and vital donations for the charity’s work with persecuted Christians worldwide. The Head of Campaigns will be responsible for key initiatives such as the Barnabas Brekkie/Breakfast campaign, as well as major supporter events like Encourage. In addition, they will focus on key fundraising activities, ensuring high levels of supporter acquisition, engagement, and retention.

This is a new and exciting role within the organisation, offering the opportunity to shape the future of Barnabas Aid's fundraising and supporter relations strategy. The role requires close collaboration with the Head of Communications, the Philanthropy Manager, and the Living Streams Officer, and will involve working alongside the National Directors of our Regional Offices around the world to ensure campaign strategies are effectively adapted to local contexts.

Trust Senior Fundraising Officer 

Location: Hybrid (minimum 40% office-based)

Contract Type: Permanent

Salary: £32,130 (pro-rata £19,278)

Hours: Part-time, 21 hours per week

About Suzy Lamplugh Trust

This role represents a chance to join the UK’s leading personal safety charity and authority on stalking prevention. Established in memory of Suzy Lamplugh, who tragically went missing in 1986, our Trust pioneers work in reducing abuse, aggression, and violence through education, advocacy, and direct support.

Our achievements include:

· Training over one million lone and frontline workers across various sectors in personal safety

· Driving legislative changes to improve public safety

· Supporting over 75,000 victims of stalking through our National Stalking Helpline and advocacy services

Role Overview

The Senior Fundraising Officer will manage and deliver all fundraising activities for the Suzy Lamplugh Trust, securing general and restricted funds from a range of sources including small and medium charitable Trusts and Foundations, government departments, corporate partners, organisations with CSR programs and potentially individuals, and support the delivery of the integrated fundraising strategy for the Trust, ensuring continued growth over the next three years and beyond.

Key Responsibilities:

• Research prospective funders, doors and sponsors and work closely with senior management, and colleagues in the Operations, Policy & Campaigning, and Finance teams to develop effective cases for support.
• Research and approach prospective funders that are either completely or partially aligned with the work of the Trust and determine if applications can be made.
• Manage the process of raising unrestricted funds through letters or online applicaitions to smaller Trusts or CSR funds, ensuring outcomes and feedback received is captured on the CRM and the annual fundraising plan.
• Write funding bids, proposals and applications forms, effectively communicating the work and impact of the Trust with existing and potential new funders.
• Oversee grant stewardship to best manage existing relationships and pave the way for repeat or new funding.
• Develop and grow the supporter base, working closely with the Trust senior management team to increase support from other organisations at grass-roots level.
• Collaborate with internal colleagues and partner agencies to ensure correct data is captured on funded activities and captured on the CRM.
• Manage funder reports by working with report-owners across different teams to maintain timely, accurate and  detailed report submissions, in accordance with terms of grants held.
• Manage, maintain and present the rollover fundraising plan at bi-weekly team meetings, ensuring all approaches and applications are captured on this plan, as well as the CRM.

Special Requirements

• This role is hybrid, initially requiring on-site attendance at our London office until the successful completion of the first probation review (typically 3 months). 

What We Offer:

At Suzy Lamplugh Trust, we value the commitment and expertise of our staff and are proud to offer a comprehensive benefits package:

• Flexible 21-Hour Work Week: Design a schedule that works for you—our part-time hours are adaptable to fit your availability and our needs
• Hybrid Working: With a minimum of 40% office-based work
• Generous Leave Package: 28 days annual leave (pro-rata for part-time) increasing with length of service, plus public holidays
• Special Leave: Including days for personal milestones, such as 1 day off for moving house and a paid day off for your birthday
• Pension Contribution: 5% employer contribution
• Health & Wellbeing App: Access to counselling, advice, and discounts
• Occupational Sick Pay increasing with service
• Additional Perks: Cycle to Work scheme, interest-free travel loan for season tickets, and regular team events

How to Apply:

The Suzy Lamplugh Trust is committed to diversity and is an equal opportunity emplyer. Please apply by submitting your CV.

All applicants must have the legal right to work in the UK. Please note if you do not receive a response within three weeks of the closing date, your application was not successful.

Deadline: 7th April by 23:59

Interviews to take place Monday 21st April and Tuesday 22nd April

Join us in building safer communities and empowering people across the UK.

We are seeking a highly organised and proactive Senior Executive Assistant (virtual) to support our CEO and the broader leadership team including the Chair and Vice Chair of our Independent Advisory Group (IAG) and Board Chair. This remote EU-time zone role is central to optimising leadership effectiveness and the organisation’s operational efficiency. The role will blend high-level executive assistance with strategic support, project management, and stakeholder engagement to help drive Travalyst’s mission forward. This role offers a dynamic and diverse set of responsibilities, allowing you to both grow professionally as well as make a tangible impact on Travalyst's success and sustainability mission. 

Executive Assistance

• Provide comprehensive diary management for the CEO (and broader leadership team where required), including scheduling meetings, coordinating agendas, and organising travel arrangements.

• Act as a key point of contact among stakeholders, managing relationships and communications with tact and professionalism.

• Support the CEO in managing relationships with the Duke of Sussex’s office (Archewell) and other high-profile partners.

• Oversee logistical arrangements for events, meetings, and speaking engagements, ensuring seamless execution.

• In busy times, assist in triaging the CEO’s inbox, helping to draft responses, prioritise communications, and ensure timely follow-ups.

• Book Executive Leadership Team (ELT) business travel arrangements, including flights, transportation, accommodation and planning for dietary needs to be met.

• Liaise with other staff and board members on behalf of the CEO / leadership team, when appropriate.

• Assist in accurately and succinctly minuting meetings on behalf of the CEO where required. 

• Conduct research where required on sustainability and travel-related topics, synthesising insights to inform decision-making and communications.

• Prepare briefing documents, reports, and presentations for internal and external stakeholders.

• Comprehensive use of G-Suite, Mailchimp, Miro, Slack and Salesforce.  Use of project management software such as Notion also an advantage.

• Act as a culture ambassador, proactively fostering a positive and inclusive organisational culture. 

IAG Support

• Prepare, support and debrief IAG meetings and any IAG sub-task groups, and manage records and distribution of key advice and decisions.

• Follow up with internal teams on the impact of advice given.

• Manage scheduling, support with invoicing, etc.

• Monitor IAG governance processes and performance, and make recommendations for improving processes.

• Run the project management side of the IAG (e.g. Notion, weekly goals spreadsheet).

Event Management

• Alongside other assisting team members, play a central role in external event management and coordination e.g. of Global Convening. Coordinating logistics inclusive of travel and accommodation, as well as overseeing communications, agenda, activities and all food and beverage.

• Logistical coordination for speaking engagements at events, such as GBTA/COP etc, and co-ordinating meetings/dinners and/or coalition workshops, where possible.

• Plan, organise, and execute sustainable virtual and hybrid events such as webinars, workshops, team socials, regular secretariat meetings, conferences including Secretariat off-site events. 

How do we work?

We approach our work with courage and humility, embracing challenges directly while striving for excellence in all that we do. We value innovation, taking risks, and making informed decisions to deliver meaningful impact. Adaptability is at the core of our approach as we navigate evolving opportunities and challenges. Above all, we prioritise collaboration and care — for each other and for the planet we share. As a fully remote team, we depend heavily on video calls and digital tools to stay connected and effective. While we acknowledge we are not perfect, we pride ourselves on maintaining a growth mindset, always seeking opportunities to learn, improve, and make a difference every day.

What skills we’re looking for:

• Executive-Level Experience: Proven experience as a senior EA, ideally supporting C-suite executives in fast-paced environments for 4+ years.

• Strategic Thinking: Ability to anticipate needs, think critically, and offer solutions to complex challenges.

• Communication Skills: Exceptional written and verbal communication skills, including drafting professional correspondence, minuting and preparing reports.

• Organisational Skills: Demonstrated ability to manage multiple priorities with excellent attention to detail.

• Tech Savvy: Proficient in virtual collaboration tools (e.g., G-Suite, Microsoft Office, Notion, Slack, Salesforce) and comfortable troubleshooting basic IT issues.

• Confidentiality: Experience handling sensitive information with discretion and professionalism.

• Adaptability: Ability to thrive in a dynamic, remote working environment.

• Proactive Problem Solver: Ability to anticipate needs and proactively address issues on behalf of the CEO.

• Time Management: Strong time-management skills and the ability to prioritise tasks effectively.

• Team Player: A collaborative attitude with the ability to work effectively within a remote team.

• Customer Service Orientation: A commitment to providing exceptional service to both internal and external stakeholders.

• Educational Background: A relevant degree or professional qualification is advantageous.

• Industry Knowledge: Strong understanding of sustainable travel and tourism, with the ability to engage meaningfully on the subject will be advantageous but not essential.

This role offers a unique opportunity to contribute to a meaningful cause while providing essential support to the leadership team. If you possess the required skills and are passionate about sustainability, we invite you to apply for this exciting position.

An ‘Open to All’ employer, we warmly welcome everybody to the team. People of colour, LGBTQIA+ people, neurodiverse people, individuals with impairments, and parents are encouraged to apply. We encourage you to notify our team of your pronouns at any stage of your application. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism.  We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.

The Stained Glass Museum is a vibrant and unique independent accredited museum and registered charity (no. 1169842). The museum operates a permanent public exhibition in a gallery on an upper level of Ely Cathedral which is visited by around 25,000 people per year. It also organises a programme of events, workshops and activities for all ages which further its mission to share with everyone the cultural and artistic importance of stained glass.

The Finance Officer is responsible for maintaining The Stained Glass Museum’s financial accounts. We are seeking a highly motivated individual with strong management skills and a solid understanding of financial administration, especially within the charity sector. A working knowledge of management accounts and accounting software is essential.

In this role you will play a key role in the success of the museum. You will work closely with a small team of museum staff and volunteers, including your line manager the museum Director and Trustee Treasurer, and report periodically to the Board of Trustees.

This is a part-time post with flexible working hours (averaging 5 hours per week / 21.5 hours per month) and is suitable for remote or hybrid working.

Make a Change 

Make a Change is a community-wide, early response approach to people using abusive behaviours (or who are concerned that they might be) towards a current or ex-partner. The model has been developed by Respect in partnership with Women’s Aid Federation England, drawing inspiration from their Change that Lasts approach. It includes three strands: expert support programme for perpetrators with parallel support for survivors, workforce development and community outreach.

Improving the safety, freedom and wellbeing of adult and child survivors of domestic abuse is a key outcome for our work with perpetrators.  The Make a Change model is a multi-partner project offering local areas a framework for delivering perpetrator work. Where feasible, we aim to establish partnerships with local survivor domestic abuse service to deliver parallel support for survivors (referred to as Integrated Support Service) as part the expert support strand.

This is a new and exciting role within the Make a Change team. This exciting new role offers a unique opportunity to join our team at a pivotal moment.  As the first person to fill this position, you'll play a key role in shaping its development and collaborating with the team to define its future direction.  This is a fantastic time to join us as we grow, and you'll be an integral part of establishing this important function and contributing to our collective and continued success 

We are seeking a Make a Change Development Lead to drive the development and innovation plans for the model for 2025-28. This pivotal role will focus on enhancing the three core strands of Make a Change: Expert Support, Workforce Development, and Community Outreach.

This role requires innovation, leadership and collaboration with a range of stakeholders, ensuring these strands work seamlessly together to achieve meaningful, measurable outcomes for individuals and communities.

You will need to think long-term and understand how different components of the programme fit together. Strong leadership skills are necessary to guide teams, inspire collaboration, and make decisions that will influence both the direction of the programme and its day-to-day operations. You will have a passion for innovation and continuous improvement to develop and test new strategies, tools, and methodologies, ensuring that the programme remains dynamic and responsive to changing needs.

This is an exciting opportunity within a creative and proactive team, where members are encouraged to seek out and share learning. The role focuses on continuously developing our work with perpetrators, contributing to the growing evidence base on effective behaviour change and strategies to keep survivors safe. 

The Kenelm Youth Trust is seeking a Retreat Centre Director to head up both the Alton Castle and Soli residential centres based in Alton, Staffordshire. You will be required to live on site in order to fulfil role requirements.

The Retreat Centre Director will have overall responsibility for the co-ordination and delivery of the residential programmes, day retreats, outreach work and school missions and will work collaboratively with the senior leadership of the Kenelm Youth Trust.

We are seeking an experienced youth work manager to shape and develop the programmes across the site. The role carries considerable responsibility for the community life and working with schools and groups to design tailor made retreats and programmes.

Competitive salary, Excellent Pension Scheme, Attractive On-Site Accommodation

Closing date for applications is 12 noon on 10th April 2025. Interviews commencing 14th April 2025

KYT is committed to safeguarding and safer recruitment

Registered Charity Number 1144209

BMS World Mission is looking for an accomplished fundraiser, who is passionate about working for a world where all can experience faith in Christ and the abundant life only, he provides. You’ll have experience in implementing and delivering successful fundraising strategies, leading on church engagement, individual giving, trust and foundations and legacies.

We’re excited about growing our supporter base with new audiences and in developing and deepening the relationship with our current supporters. This is a key role to help BMS to delivering its ambitious vision to mobilise people, resources and skills across the Global Church to share the good news of Jesus and practical hope where they’re needed most.

You’ll be responsible for delivering the fundraising strategy, reporting directly into the Director of Fundraising and Communications. This role is ideal for someone who is excited to both develop and drive forward our strategy while also being hands on in working on projects.

We are currently looking for dedicated Immigration Advisers (IAA Level 2) to join our growing team to provide immigration advice and casework to destitute migrants. We will be recruiting on a rolling basis for a number of upcoming roles, one of which is a woman only role, so we welcome applications from women. Please do get in touch if you would like to discuss this further.

Praxis Community Projects is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We provide legal advice and a range of welfare support including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.

The ideal candidates will have an in-depth knowledge of immigration and asylum law, as well as have a good understanding of the challenges faced by migrants with NRPF and those at risk of homelessness. They will be able to step immediately into a busy advice environment that includes independent outreach.

At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.

Praxis is an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.

Please see our website to find out more about our work.

Our Attractive Benefits Package Includes 

· A 35 hour working week including flexible working hours

· A hybrid work model 

· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays) 

· You can buy up to 5 days annual leave each year 

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute 

If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.

For further details, please contact Maria Iglesias Head of Operations and Business Development

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.

Interviews: Offered on a rolling basis

Start date: Ranging from immediate to TBD.

Are you interested in a career in data and looking for your first step? If so come and join our team and contribute to the incredible work that we do across Sue Ryder.

As Database Assistant you’ll be a key team member of a busy Supporter Data & Insight team, providing administrative support to the Head of Department and other team managers. You will also be:

• Helping to keep fundraising database clean
• Writing back to the system all mass communications we’ve had with our supporters
• Matching different sets of files
• Administrative support for the data team

This is an excellent opportunity for someone beginning their career in data to work alongside an experienced, friendly team learning about all aspects of Supporter Care, Data and Fundraising compliance.

To hit the ground running ideally you will have excellent communication skills and the ability to organise and prioritise a busy workload. You will have experience of using Microsoft Excel and experience of working with databases would also be an advantage. What is essential is to be a team player with an enthusiasm for fundraising in order to succeed in the role and progress your career with us.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Access to Employee support programme
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
- and lots more. Please visit our careers website for the full list.

Closing date:14th April
Interview date: 25th April
we’ll contact you if you’re shortlisted. This will be a virtual interview. (Excel test + Interview)

If we find a suitable candidate we may close the listing early

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

 

Summary

The Human Resources department provides a strategic and operational HR service to the seven National Church Institutions (NCIs) and the 42 Diocesan Bishops' offices. Our HR Operations team focusses on the entire employee lifecycle providing support, advice and guidance to senior leaders, line managers and staff. The Organisational Development team lead on culture, values, wellbeing, development and our belonging & inclusion strategy. Through our External Service team, we also offer HR support on a consultancy basis to other Church of England organisations including our dioceses and cathedrals.

We are a friendly, diverse, well respected and highly engaged HR team who are committed to actively sharing knowledge and learning across the team and beyond. We encourage flexible working within the team and meet together online weekly and in-person once a month for collaboration, knowledge-sharing and building relationships.

The NCIs comprises a wide variety of functions and professions to support the mission and ministries of the Church by working with those who serve in parishes, dioceses, schools and other ministries, and with partners at a national and international level.

As part of our HR Operations team, you will be involved in providing an outstanding proactive and professional HR service. In this role, you will be the day-to-day HR contact for Bishops' Office Staff. A key project at the start of your role will be to establish (and subsequently maintain) a Teams site for Bishops' Office staff to give them easy access to key HR policies and make it easier for the staff to contact HR.

• This is a part-time role working 21 hours / 3 days per week. The work pattern and location are flexible, with one day each week in your primary base of either York or London.
• You will be required to travel to bishops' offices around the UK, and come to Church House, Westminster at least once a month.

You'll need to have experience of providing HR advice and guidance to staff and managers, and a good understanding of typical HR processes. We are looking for someone who is a confident using IT (including Microsoft Office 365 and Teams) and has experience of HR systems. Experience of using Oracle Fusion HCM and SharePoint would be an advantage.

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.

Please refer to the Job Description for more information about the role and person specification.

• A salary of £40,572 per annum (pro rata) plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rata).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Role: Case and Progress Coordinator(s)

Reports to: Service Manager

Hours: 25 – 37 hours a week with weekend availability required

Salary: Band 6: £23,569 - £25,974 (pro rata) + benefits.

Salary is based on FT (37 hours) and will be dependent on hours worked.

Contract: Permanent subject to ongoing funding

Purpose

The purpose of this post is to support the delivery of our Homeless Hub, Community Hub and Community Outreach. You will work across our Homeless Hub and Community Hub as part of an integrated team supporting people who are in Hunger, Hardship and Homelessness

You will support front line staff in the delivery of a person centered, trauma informed approach. You will oversee the operational policies within the service and support with general operational delivery.

You will work as a member of a small, dedicated staff team. You will work in close partnership with our student placements and volunteer team members who, alongside our staff team, provide ongoing support to homeless and community-based individuals with the aim of moving them into permanent accommodation wherever possible.

You will engage/re-engage, refer, and support dependent alcohol and drug users to access evidence-based harm reduction, treatment, and recovery support programs to initiate recovery, build/or utilize recovery to move into long term sustained recovery and social (re)integration.

This role involves extensive work with clients with multiple complex needs, so if you have experience of working independently or delivering therapeutic groups in a Substance or Alcohol Misuse setting, we would especially like to hear from you.

We work with multiple partners, and often our role is identifying the challenges individuals may be facing or have previously faced, so we can facilitate other partners’ support based on the needs identified.

This role is an important role within the charity, ensuring all our teams work together to deliver high quality and successful services to those in need.

Responsibilities

Case and Progress Coordination

· To oversee the delivery of effective, trauma informed, person centred support across all our homeless services. You will have a casework portfolio; be directly responsible for meeting regularly and identifying support required.

· To contribute to effective case management and coordination covering areas of risk, problematic behavior, housing, social functioning, employability, psychological and physical health of our service users.

· To engage with and actively listen to clients’ views and to be able to use this to improve the service delivery where possible.

· To provide education and raise awareness to help service users manage factors which affect their mental health, substance misuse and physical wellbeing.

· To listen to service users and encourage positive steps towards their personal development.

· To provide advice, information and practical and emotional support to service users regarding support they require.

· To develop, alongside service users, flexible and realistic person-centred plans with agreed guidelines.

· To signpost and make appropriate onwards referrals, with consent, to meet needs not addressed by our integrated service.

· To advocate for service users, where necessary with external services.

· To support clients by prompting and helping them to attend appointments.

· To encourage service users’ involvement in personal progression in the form of education, training, employment activity or volunteering, if appropriate.

· To work closely and collaboratively with the Council’s single Homelessness Team ensuring a joined-up support offer, avoiding any unnecessary duplication of work.

· To work with clients to improve their skills and overcome barriers so they are able to successfully move on to independent housing.

· To ensure service users engage in the support on offer.

· To effectively liaise with a range of service providers and agencies, in order to establish, or improve, services for clients.

· To report daily on operational outcomes, highlighting positive changes in users of the service.

· To Complete weekly reports on service users’ progression, highlighting positive changes in users of the service.

· To champion recovery within the project through promoting Peer led activities.

· To train and progress ‘Lived Experienced Volunteers’ in leading and supporting groups.

Drug and Alcohol Support:

· To be part of an integrated rough sleeper’s substance misuse service, specifically for alcohol and drug dependence and complex needs within a range of treatment and recovery pathways.

· To promote and support individuals into both abstinences based and medically assisted forms of recovery.

· To contribute to the overall performance of the integrated service to ensure that contractual output targets are achieved. To support the delivery of leading therapeutic group work with service users related to substance misuse.

· To support the delivery of overdose prevention training.

· To provide harm reduction advice, information and support to reduce drug and alcohol related deaths and blood-borne virus infections, with an emphasis on safer drug and alcohol use.

· To engage with dependent alcohol users, high-risk drinkers with complex needs, and drug users, and facilitate access to assessment, treatment, and recovery options.

· To conduct assessments, risk assessments and co-produce care plans and reviews with clients.

· To proactively re-engage service users who are at risk, have dropped out of treatment and recovery activities by engaging at access point, and using motivational techniques to bring people back into treatment.

Service Coordination:

· To always ensure that the Homeless Hub and Community Hub environment is controlled and safe for staff, students, volunteers and service users, managing incidents as they arise and as per procedure.

· To ensure all users are registered and assessed and understand the expectations on them accessing the Homeless Hub and Community Hub.

· To complete registration forms with clients who are new to the service.

· To complete registration forms and risk assessments with clients who are new to service.

· To ensure all acts of inappropriate or challenging behavior are managed and reported to the Service Manager.

· To inform the Service Manager of any issues arising with any service users.

· To liaise closely with staff and uphold Hope Centre and MDT Teams Rules and Treatment Expectations, Confidentiality Policy, and all other policies affecting the role.

· To network with other organisations within and out of the homeless sector, pulling in their resources and expertise.

· To act as a positive role model showing professional and caring attitudes and behaviour towards other team members, service users and partner agencies.

· To ensure a collaborative approach is used, with effective communication links developed with external professional partner agencies who are involved in the provision of support to individuals.

· To promote anti-discriminatory practices, and challenge prejudice and stigma associated with substance and alcohol use, homelessness, and poverty in a professional manner.

· To co-facilitate other treatment groups with Hope Centre and project staff.

· To actively promote and support peer recovery and activities.

· To support volunteers and students working within the Homeless Hub and Community Hub in accordance with Hope Centre’s policies and procedures to maintain order, safety and security.

· To provide supervision and reflective practice of client cases and pathways where appropriate to ensure effective and efficient service delivery.

· To be proactive in evaluating own performance and identifying and acting upon areas of improvement.

· To undertake, as required, any duties relevant to the nature and level of the role.

· To understand, implement and evaluate aims, objectives, policies, procedures, guidelines and principles of good practice.

· To always ensure that the Homeless Hub and Community Hub environment is controlled and safe for staff, students, volunteers and service users, managing incidents as they arise and as per procedure.

· To ensure all acts of inappropriate or challenging behavior are managed and reported to the Service Manage.

· To inform the Service Manager of any issues arising with any service users.

· To liaise closely with staff and uphold Hope Centre and MDT Teams Rules and Treatment Expectations, Confidentiality Policy, and all other policies affecting the role.

· To network with other relevant organisation’s to support to set up sessions and activities within the Community.

· To be proactive in evaluating own performance and identifying and acting upon areas of improvement.

Service delivery:

· To ensure the functional operation of the Homeless Hub service during its operational hours which includes:

o Ensuring stock levels of service paperwork are sufficient for the day.

o Ensuring the service is set up for the day (laundry, toilets, showers).

o Ensuring the Support Hub is cleaned and mopped at the end of service.

o Ensuring the toilets are cleaned, and laundry completed at the end of service.

o To support the clothes store processing and sorting clothes with specific volunteers.

· To ensure all facilities and equipment of the Homeless Hub are operational and functioning including washing machines, showers and toilets, reporting repairs in a timely manner to the Service Manager.

· To ensure the smooth running of the Community Hub (@Ash Street), this includes:

o Assisting with floor support where and when required.

o Ensuring the community café is running smoothly- the cafe itself will be run by volunteers, but the Hope in the Community Team will support volunteers with training and supervision.

o Ensuring the Hub is cleaned and mopped at the end of-service.

o Ensuring the toilets are cleaned, and laundry completed at the end of-service.

· Support the delivery of activities and groups within the Community Hub/ Outreach

· Prepare workspaces and equipment in advance of session start times, as well as ensuring the workspace is kept tidy at all times.

· Implement and comply with health and safety procedures, in relation to the equipment used and activities undertaken.

· Maintain session equipment to a high standard and in form the Service Manager of any repairs or replacement of items.

· Work in accordance with food hygiene regulations and mandatory training.

Policy and administration:

· To complete full, detailed, and accurate records on the database.

· To keep casework records up to date, and to enable the Service Manager(s) to monitor and assess their efficiency and effectiveness.

· To carry out all necessary administration in relation to case work, or the role.

· To always work within Hope Centre’s policies and procedures.

· To promote and uphold The Hope Centre’s Equality, Diversity, Equity and Inclusion policy at all times.

· To support the team and organisation with any additional duties as required.

Safeguarding of Vulnerable Adults / Mental Capacity Act:

· To complete training on Safeguarding of Vulnerable Adults and the Mental Capacity Act and be able to understand and implement SVA and MHA policies and procedures.

· To report all safeguarding concerns to the Safeguarding Lead (Head of Service Delivery and Operational Partnerships) or, where the Safeguarding Lead is unavailable, to the CEO.

 General:

· To be an active and effective team member.

· To work some hours outside of normal office hours (including evenings and weekends) - this will especially be expected in Winter months when services are often open longer.

· To carry out every aspect of your duties with due regard to Northampton Hope Centre’s policies and procedures at all times.

· To ensure Northampton Hope Centre’s values are embedded in your service delivery.

· To always maintain a professional level of communication.

· To keep clear records and plans of all contacts with clients, professionals, and meetings with external agencies. To participate in regular supervision and annual appraisal and help identify your own job-related development and training needs.

· To record, monitor and report on service user progress and outcomes.

· To attend staff meetings as and when required.

· To attend relevant training sessions and courses.

· To carry out other reasonable tasks as requested by the Senior Leadership Team.

Other Characteristics:

· Commitment to the values underpinning Hope:

o Person-centred:

§  focus our support on the needs of individuals.

o Empowerment:

§  enable service users, staff and volunteers to take responsibility with the ability to act upon their own initiative.

o Collaboration

§  work positively, effectively, and productively with others both internally and externally.

o Honesty

§  be truthful and transparent in all actions and interactions.

o Personal development

§  encourage the development of skills and knowledge in order to maximise the support of our staff, volunteers and service users.

o Non-judgmental

§  adopt a non-judgmental, non-biased attitude where everyone counts.

• Group Financial Controller
• £85,000
• London/Hybrid (TBA)

Morgan Law are delighted to partner the oldest children's charity in London to lead the search for a Group Financial Controller.

The Group Financial Controller will play a pivotal role delivering high-quality financial and performance management information, overseeing the audit process, ensuring tax and VAT compliance, and driving the continuous improvement of financial systems and controls. You will manage and lead a team of finance professionals, providing guidance and support to ensure smooth and efficient operations across the Group.

As the group acquires new entities, this role will be actively involved in the due diligence/M&A activities of new organisations joining the Group.

Key Responsibilities

• Oversee the preparation of monthly management accounts and ensure accurate and timely reporting to trustees, senior managers, and other stakeholders.
• Lead the preparation and management of annual financial statements and liaise with auditors to ensure completion on time.
• Manage tax and VAT compliance, ensuring the Group meets all relevant regulations and optimises its position.
• Champion best practices for financial control and implement necessary policies and procedures to protect the organization's assets.
• Develop and manage financial systems, enhancing their capability to provide effective data for decision-making.
• Lead and mentor a dedicated finance team, ensuring staff development and high morale.
• Manage cash flow, budgeting, and forecasting processes, ensuring alignment with organisational goals.
• Collaborate with senior management and business partners to ensure financial strategies align with business objectives and growth.
• Contribute to strategic initiatives, including mergers, acquisitions, and business expansions, by providing financial analysis and due diligence support.

In order to be successful in the role, we are looking for;

• Fully qualified accountant (ACA, CIMA, ACCA) with significant post qualification experience gained in a similar role (including managing Payroll, VAT, accounts prep).
• Proven ability to lead and develop finance teams, with strong communication and interpersonal skills.
• Knowledge and experience of working within the voluntary or charity sector, with an understanding of SORP, charitable finance regulations, and financial reporting requirements.

This is a fantastic opportunity to make a real difference in the lives of children and families across the UK. As part of a passionate and dedicated team, you will be empowered to take ownership of your role and contribute to the future direction of a historic, progressive and impactful organisation.

Please submit your CV and a covering letter outlining your suitability for the role.

Financial Modelling Analyst | £50,000 - £55,000 | 12-month FTC | Fully Remote

For the UKs largest not-for-profit social enterprise in the employment and social mobility sector, we are recruiting a Financial Modeller / Analyst on a 12-month contract which could go permanent. Working closely with the finance business partners and commercial operations teams, this role will develop models to review commercial bids and acquisitions and provide insight to senior leaders on value drivers to inform decision making around bidding strategy and financial planning. This role will suite someone with first-rate commercial tendering, bidding, financial modelling, and Excel skills and a strong relationship builder from either the commercial or social enterprise sector. CFA or CIMA qualifications are preferred.

Main Duties:

• Deliver financial and commercial analytics, and modelling, focusing on new business development, bidding and tendering
• Implement best practices in modelling and business development processes across the group
• Utilise modelling standards such as FAST, F1F9, Mazars, Smart, ICAEW Modelling Code, Operis, or BPM.
• Summarise and present complex opportunities and risks for senior management decision-making
• Build and maintain strong relationships across finance, operations, and business development teams
• Support wider team in annual budgeting and long-term forecasting
• Support the Senior Financial Planning Analyst and business leaders in developing and implementing strategy

Person Specification:

• Finance background or degree, or FMVA, BIDA Financial Modeller / Data Analyst
• Experience with modelling standards such as FAST, F1F9, Mazars, Smart, ICAEW Modelling Code, Operis, or BPM.
• Experience of working in a commercial bids, deals, or transactions environment
• Strong technical financial modelling and due diligence within professional services
• Financial modelling of large-scale contracts, pricing schedules, and business cases
• Forward financial planning, costing and option / investment appraisals
• FP&A, budgeting, and forecasting experience
• Advanced Excel, ideally VBA

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Your new company
I am working exclusively with a wonderful historic membership organisation with a rich legacy spanning several centuries, located in the heart of central London. The associated charitable trust of this organisation provides grants to support educational research and aids small charities in their field. Both the company and the trust are located in an historic and stunning hall which also serves as a very sought-after venue for corporate events.

Your new role
This is a part-time position which can be over 3 full days or 4 shorter days. As an Administrative Assistant, you will provide essential support across multiple areas, including charity administration, accounts and events management. You will assist with the grant and prize administration, support accounts with various tasks and help organise and manage a variety of events throughout the year. Additionally, you will contribute to the smooth operation of the office by managing equipment and supplies.

What you'll need to succeed
To excel in this role, you will need to understand and appreciate the culture that comes with working in an organisation with a rich history and traditional values, which are reflected in its daily operations. You should be able to prioritise your workload and work to tight deadlines while being able to help in various departments. Confidence in using Microsoft Office (Outlook, Word and Excel) and experience with membership databases are essential.

What you'll get in return
You will receive a salary of £21,000 (60% of the pro rata £35,000 FTE) for 21 hours per week. Additional benefits include an employer's pension contribution of 15% of salary after the first year, a 15-day annual holiday per annum (pro rata 25 days for FTE), plus a 2-week Christmas closure period, health cover and Death-in-Service cover from the day you start. This is an office-based role with some flexibility to work remotely after a successful probation period.

What you need to do now
If you are ready to join a wonderfully respected organisation steeped in tradition and make a difference, apply now to become a part of their team.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV

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