Operations Manager Roles Jobs

Age UK is recruiting! We have a fantastic opportunity to join our Retail Support team as an Administrator.

Working within our dedicated Retail Support Team, the successful applicant will utilise their skills in administration, data management and customer service to help ensure Age UK's retail Operations are compliant and well-supported.

Working full-time at our Warrington office, you will support our Retail Support Senior Co-ordinator in the swift response to both internal and external stakeholders, both over the phone and via email, while fostering positive relationships with shops, volunteers and external contacts.

With an average of around 4,000 retail volunteers supporting our shops and over £2 million generated annually through Gift Aid, you will take responsibility for any administrative duties through our new online volunteer application platform as well as ensuring the accurate compliance and administration of Gift Aid across Age UK's retail estate; experience and knowledge of Gift Aid is therefore fundamental to the role.

If you are a motivated Administrator looking to use your skills to support a charity that provides vital services and support to older people, then this may be the role for you!

Please see job description for full responsibilities.

Age UK Grade 8N

Must haves:

• Experience working within a high volume multi-functional administration role
• Experience and knowledge of Gift Aid scheme
• The ability to prioritise your own workload
• Proficiency in the use of MS office applications including, Word, Outlook and TEAMS
• Experience at an advanced level of using Excel including V-look ups and formulas
• An ability to work on own initiative and as part of a team
• The ability to train on bespoke systems tailored to unique organisational requirements

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

I am delighted to be working with an amazing mental health charity in search of a highly organised and proactive Executive Assistant to support the CEO and Director of Finance & Operations in diary management, correspondence, and meeting coordination. This is an immediate start, full-time, London based hybrid role for 2 - 3 months. This role is key to ensuring smooth executive operations and effective stakeholder engagement.
Deadlines for applications are 12pm on Friday 28 March and interviews will be held on the 1 & 2 of April.
Key Responsibilities:
•  Provide high-level executive support, including diary management and email coordination.
•  Act as the first point of contact for internal and external stakeholders.
•  Organise meetings, prepare agendas, take minutes, and track action points.
•  Manage organisational logistics, including team meetings and office supplies.
•  Support effective document and data management.
About You:
•  Proven experience as an Executive Assistant at CEO/Director level.
•  Strong organisational and communication skills.
•  Proficiency in Outlook, Word, Excel, and PowerPoint.
•  Ability to prioritise tasks and work in a fast-paced environment.
•  High attention to detail and discretion in handling sensitive information.
•  A proactive, team-oriented approach with a commitment to diversity and inclusion.

If you are immediately available with the above skills and experience, please apply online today, I would love to have a conversation with you!

The Training Administrator plays a vital role in supporting the smooth operation of our training services. You’ll work closely with the Training Manager and the wider team undertaking a variety of administrative activities associated with training, with an emphasis on administration for private courses and our learning management system. The role will include supporting live courses, providing administrative support for our training bookings, managing our mailbox, and developing our E Learning content and systems.

This role will suit someone with proven administration experience, excellent IT and data management skills, an eye-for-detail and excellent proof-reading skills. The ability to prioritise workloads and work independently and proactively using your initiative is essential. You will also have a good knowledge and understanding of a PDA Profile of Autism. It's a very busy but interesting and creative role!

The role is part time, working 21.5 hours per week at £13.91 an hour. Actual salary per annum £15,551 (FTE £25,316)

SLRA is a well established local migrant support organisation working alongside refugees, asylum seekers and other migrants who are at risk or in crisis due to immigration issues. Our committed, supportive team works alongside local volunteers to provide a range of services including advice and casework, supportive group sessions, youth casework and activities for families and young people. 

We are looking for a Finance Manager, to oversee and manage SLRA’s financial operations, ensuring transparency, efficiency and compliance with accounting standards.

We would love to hear from you if you have:

• An accounting qualification (ACA, ACCA, ACMA) or qualification by experience.
• At least 2 years’ bookkeeping experience.
• Experience of using a computerised or cloud accounting system.

​Benefits include:

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays. 
• Additional long service annual leave days up to a maximum of an additional 5 days per year. 
• Flexible and family friendly working arrangements including compressed hours and school term time working.
• Pension scheme with 5% employer contribution. 
• Commitment to staff learning and development.  
• Cyclescheme and travelcard loans. 

There is a rolling deadline, and applications will be reviewed and candidates invited to interview on an ongoing basis.

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Job Title: Retail Area Manager – VAC133

Working Hours: 37.5 hours per week (Flexible and part time working offered by agreement)

Salary: £35,000–£37,000 per annum plus car allowance

Contract: Permanent

Deadline: 8th April 2025

Interviews to take place: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance.

Location: Leeds and surrounding areas

Are you passionate about Charity Retail? Do you lead with purpose and want to make a lasting impact?

As we expand our retail network, we are looking for a Retail Area Manager to lead our charity shops to success. If you have a passion for retail, leadership, and community engagement, we’d love to hear from you!

Who are Leeds Hospitals Charity?

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

As Retail Area Manager, you will play a pivotal role in developing and delivering the success of our growing network of charity shops. You will lead a team of Shop Managers enabling them to perform at their best, maximising income, driving sales and creating a welcoming environment for customers, donors, staff, and volunteers.

This is a hands-on leadership role, balancing strategic direction with operational support to drive performance and foster a strong team culture aligned with our values.

Key Responsibilities

· Lead, develop, and motivate a team of Shop Managers, ensuring high performance and engagement.

· Ensure each shop meets and exceeds it’s sales and profit targets.

· Drive sales growth across multiple retail sites, identifying opportunities for increased revenue.

· Ensure operational excellence, maintaining high merchandising and customer service standards.

· Support the opening and development of new retail locations within the charity’s estate.

About You

We are looking for a proactive and results-driven individual with a strong background in multi-site retail management. The ideal candidate will be hands-on, people-focused, and passionate about charity retail.

Essential Skills & Experience:

· Proven experience managing multiple retail sites, preferably in the charity sector.

· Strong leadership and team development skills, including experience managing volunteers.

· A track record of driving sales and profitability in a retail setting.

· Excellent communication and relationship-building skills.

· Knowledge of stock management, pricing strategies, and customer engagement techniques.

· Strong organisational and problem-solving abilities.

· Proficiency in retail systems and Microsoft Office.

· Ability to analyse sales performance and manage budgets effectively.

Why Join us? We offer incredible benefits such as:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday

· NHS Blue Light Card and Discounts

· Employee Assistance Programmes

· Pension scheme- 5% employer contribution

· Health & Wellbeing support including trained Mental Health First Aiders

· Flexible and Hybrid Working

· Volunteer Days

· Unlimited access to our online Learning & Development Portal

· Line Management Training Programme

· Annual pay review

· Life Insurance Protection

· Cyclescheme

· Car Lease Scheme

If you’re ready to bring your charity retail skills to a role with real purpose, apply today and be part of something extraordinary! 

For more information about the position and the charity, please visit our website. To apply, please send your CV. We would also welcome the opportunity to answer any questions you may have before any application, if you wish to talk to the hiring manager directly, prior to application, please let us know.

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

Temporary Data Executive – C
Location: North London (Hybrid – 3 days in the office, 2 remote)
Pay: £15.38 per hour
Hours: Full-time (35 hours per week)
Duration: 1-2 months
Start date: ASAP
An exciting opportunity has arisen to join a well-established charity in North London as a Temporary Data Administrator. This role plays a key part in supporting the fundraising team by ensuring accurate data management, processing supporter information, and contributing to essential reporting and analysis.
This position would suit someone with strong database experience, ideally with Raiser’s Edge, who enjoys working with data and improving processes. You will play a crucial role in maintaining the integrity of supporter records, ensuring compliance with GDPR, and helping to optimise fundraising operations.
Key Responsibilities:

• Maintain and update the database, ensuring accuracy and consistency of records
• Support with data entry, processing, and data cleansing
• Assist with data imports from various sources using Import’omatic and Raiser’s Edge functions
• Run queries, reports, and analysis to support fundraising and donor engagement strategies
• Work collaboratively to improve data processes and efficiencies
• Monitor and update supporter records, ensuring compliance with GDPR and fundraising regulations
• Provide general database support, including updating training guides and assisting colleagues with system queries
• Assist at fundraising events and campaigns as needed

Essential Skills & Experience:

• Experience working with databases or CRMs (Raiser’s Edge preferred)
• Previous experience in the charity sector, particularly in a fundraising or donor support capacity
• Strong data processing and reporting skills, with proficiency in Microsoft Excel
• Ability to work accurately with large volumes of data, maintaining high attention to detail
• Good understanding of GDPR and data protection regulations
• Strong communication skills, with the ability to work collaboratively across teams

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Join an exciting new chapter at Winchester Science Centre! This dynamic role offers the chance to be at the forefront of our rapidly growing events programme, managing corporate relationships and enhancing our brand within the hospitality sector. With a unique venue featuring a 168-seat Planetarium and interactive exhibits, you’ll be instrumental in delivering unforgettable events while making a real impact at a charity that's all about inspiring and engaging communities. If you're a proactive, target-driven professional who thrives in a fast-paced, collaborative environment, this is your chance to shine!

Job Advert: Events Officer (Venue Hire & Corporate Relations)

Hours: Between 3-5 days per week (22.5-37.5 hours). Please note the advertised salary and holiday is based on working 37.5 hours per week so therefore salary and pay will be adjusted according to the agreed weekly hours.

Work pattern: A flexible work pattern will be required to accommodate a varying events schedule, including some weekends and evenings.

Salary: £26,500-£30,000 per annum (full-time)

Contract: Permanent

Line manager: Head of Programming

Responsible for: Birthday Party Host, Inspirers and Event Casuals

Holiday: 25 days per annum plus bank holidays (full-time). Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will be expected to work some bank holidays when duties require, for which time off in lieu will be available.

Location: Between both sites - Winchester Science Centre, Winchester, SO21 1HZ and Wonderseekers HQ, Eastleigh, SO50 9DE.

Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more.

Application deadline and interviews: The application deadline is Thursday 10th April 2025 at 9am with interviews likely to take place between 22nd – 29th April. We encourage interested candidates to submit their applications promptly, as we may invite suitable applicants for interview before the stated deadline. We therefore reserve the right to close the recruitment process early.

Please contact us if you’d like to arrange an informal chat or have any questions about the role before applying by emailing - see website for contact details.

About our Charity

Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.

The Role

The Events Officer (Venue Hire & Corporate Relations) is a brand-new role within our Programming team. We are seeking a proactive, target driven Events professional with great interpersonal skills, who thrives in a busy working environment and who will enjoy making a valuable contribution to our Charity. The ideal candidate will be commercially driven and have a strong background in venue hire management and corporate relationship development, with experience in delivering successful events that meet client expectations and business objectives. The role will work alongside a team of professionals who each deliver the core programme for our iconic visitor attraction.

Key Responsibilities

Venue Hire Management

• Successfully deliver budgeted income targets for venue hires.
• Oversee the booking, scheduling, and coordination of venue hire events at Winchester Science Centre ensuring seamless execution from start to finish.
• Manage client inquiries and provide expert advice on venue availability, layout options, and event suitability.
• Develop and maintain an efficient booking system for venue hire, ensuring high levels of customer satisfaction.
• Collaborate with internal teams to ensure all event logistics are handled efficiently.

Corporate Relationships

• Build and nurture relationships with corporate clients, including event organisers and business partners.
• Identify new opportunities for corporate event bookings, leveraging existing networks and prospecting new leads.
• Maintain regular communication with corporate clients to ensure expectations are met, providing a high level of customer service and post-event follow-up.
• Act as the primary point of contact for corporate clients, providing guidance and support throughout the event planning and execution process.

Event Planning & Coordination

• Support clients in planning and coordinating events held within the Science Centre, utilising the venues unique attributes.
• Coordinate logistics with internal teams such as catering, AV requirements, duty management.
• Ensure that event hires align within the Wonderseekers charitable objectives.
• Management of individual event budgets maximising resources and ensuring budgeted targets are met.

Sales & Marketing Support

• Contribute to the development and execution of marketing campaigns aimed at promoting the venue and corporate event services.
• Assist with the preparation of promotional materials, proposals, and presentations to prospective corporate clients.

Operational support

• Duty Managing on the day of events and being responsible for motivating, inspiring and delegating tasks to team members, ensuring events are operating at maximum efficiency through rota management.
• Act as Duty Manager, when needed, being responsible for the whole building.
• Overseeing the visitor experience journey for events, ensuring customers have a memorable and positive experience.
• Be an excellent team player and lead by example.
• Overseeing event set up and building management during events including maintaining general cleanliness, reporting faults to the Estates team, completing health and safety and fire alarm checks as required and routinely inspecting facilities both inside and outside.
• Overseeing bar, admissions and retail operations during an event when required.
• To follow risk assessments, health and safety standards, safeguarding and access requirements providing a safe, secure and accessible environment for our visitors.
• Remaining calm and in control in order to assist in challenges such as customer complaints and changing staffing needs.
• Work closely across departments to ensure high-quality delivery.
• General events support such as cleaning, tidying, restocking and serving refreshments.

Key Skills and Experience

• Minimum of 2 years experience in event management, with a focus on venue hire and corporate client relationships.
• Proven track record in managing corporate events and driving sales.
• Excellent interpersonal and communication skills, with the ability to build rapport and maintain relationships with clients and customers at all levels.
• Strong organisational skills and the ability to manage multiple events simultaneously.
• Problem-solving and decision-making skills, particularly in high-pressure situations.

Interview Process:

We look forward to getting to know you through our friendly and welcoming interview process. The interview is likely to include a pre-interview task and questions from our panel. Interview questions will be circulated in advance.

We can’t wait to hear from you! Please contact us if you’d like to arrange an informal chat, or have any questions about the role before applying - see website for contact details.

Ready to Apply?

When you are ready to apply, please submit your application through our recruitment portal.

You will be asked to submit your contact details and answer a few questions so we can get to know you. Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.

Need information in a different format or would like to apply in an alternative way? Just get in touch using the email address above or call our office and book a call with HR.

No recruitment agencies, thank you.

The Landscape Institute are looking to recruit a Branch & Membership Engagement Officer.

Reporting directly to the Membership Services Manager the key focus of this exciting new role will be to support and deliver the LI’s engagement with our members.  The role’s main objective is to maintain our members’ positive experience they get form the LI and make sure they are getting all that they can out of the LI’s products and services, whichever their grade of membership.

You will support and develop our regional Branches and help maintain mutually supportive links between their engagement activities and the Institute. The postholder will be the key point of contact for our volunteers, as well as help with the membership operations delivery. 

This is a truly diverse role that requires strong communications and relationship skills. If you have the skills, energy, and passion to join us on this exciting journey we would love to hear from you.

We are seeking a compassionate and dynamic leader to bring their experience and skills into the new role of Centre Manager/Charity Leader at St Christopher’s Community Centre, helping us build community, hope and opportunity.

The Centre Manager/Charity Leader will be responsible for the day-to-day leadership of all aspects of St Christopher’s Community Centre. St Christopher’s Community Centre is the new name for the recently combined work of the Family Centre and the Good Neighbours Project at St Christopher’s. Located at the heart of the Holmewood estate, we operate throughout the week with a varied offer of activities and support services for older people, parents with babies and toddlers and youth and children’s work. With an average weekly footfall of over 400 local people and a history stretching back over 30 years, we are a well-respected organisation at the heart of our community. In the midst of a time of change, this new role is an exciting opportunity for someone to take the organisation forward into the future.

The Job Pack including the Job Description and Person Specification is available using the 'Apply now' link below. Application is by CV and Letter of Application - full details are within the Job pack

The closing date for applications is the 12 noon on Thursday 24 April 2025

Interviews will take place on Thursday 8th May

If you would like to have a conversation about the role and/or visit the project before applying, please use the contact details in the Job Pack to arrange this.

Are you a skilled corporate fundraiser looking for a role where you can make a real impact on global humanitarian efforts? Join an organisation that values your expertise and offers the chance to grow your career while helping save lives worldwide.
 
As the Corporate Fundraising Manager, you will take charge of a team that focuses on securing and managing high-value corporate partnerships of £100k and over. This is your opportunity to develop and implement impactful corporate income strategies that directly support life-saving operations around the world. You will also play a key role in developing new business, ensuring financial targets are met, and driving sustainable income for the organisation.
 
Job title: Corporate Manager (Fundraising)
Location: London
Hybrid working: 2 days per week in the officer
Salary: £56,000 to £58,200
Contract: Permanent
 
What you’ll be doing:

• Relationship Management: Cultivate and grow a portfolio of high-value corporate partners, ensuring tailored stewardship and robust donor development plans.
• Strategy Development: Lead the creation and implementation of a corporate income strategy, collaborating with the New Business Manager and other key stakeholders.
• Financial Management: Oversee income targets, budget management, and financial reporting for the Corporate Team.
• Compliance: Ensure all fundraising activities comply with GDPR and Corporate Gift Acceptance Policy.
• Line Management: Support and develop direct reports, promoting their professional development and success.

What you’ll bring:

• Experience in senior corporate fundraising within the charity sector.
• Proven track record of managing high-value corporate relationships and generating significant income.
• Strong strategic development skills, with experience in budget and pipeline management.
• Proficiency in using databases and Microsoft Office 365 suite.
• Ability to work independently, proactively, and collaboratively within a hybrid working environment.

Apply today and be part of an amazing charity.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Age UK Nottingham and Nottinghamshire Advice team provides welfare benefits advice tailored to the needs of older and vulnerable people in Nottingham and Nottinghamshire. With a small team of paid staff, the service works extensively with volunteers to provide services including office appointments, telephone sessions and home visits across Nottingham and Nottinghamshire.

The key purpose of this role is to be responsible for the operational effectiveness of the Advice service, ensuring that high-quality, appropriate, and effective services are delivered in line with the needs of older and vulnerable people in Nottingham and Nottinghamshire. You will be responsible for meeting service outcomes and targets, ensuring quality standards are met and monitoring and reporting key performance indicators.

Experience of managing an advice service, or similar, is essential. You will have experience in an advisory role and in-depth knowledge of the benefits system. The role requires excellent organisational skills and the ability to lead and motivate a hybrid team.

As an employee of Age UK Nottingham & Nottinghamshire, you will be eligible for our attractive package, which includes 24 days’ annual leave (pro rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules). You will also have access to a Blue Light Card, BUPA Employee Assistance Programme and a range of retail, travel and lifestyle employee discounts.

For full details and to download an application pack, please visit our website via the Apply button.

Closing date: 12pm on Monday 7th April 2025.

The vacancy may close early if a high volume of applications is received.

Age UK Notts promotes equality and diversity. Registered Charity Number: 1067881.

Our client is the UK’s national LGBTQ+ Youth Homelessness charity. Their mission is to ensure that every LGBTQ+ young person facing or at risk of homelessness or a hostile environment has somewhere safe to stay, and work with over 800 vulnerable young people a year providing both face to face and online support. They are now recruiting a dedicated Supported Housing Manager to oversee the opening of a brand new LGBTQ+ service based in Lambeth.

Reporting to the Director of Services, as Supported Housing Manager you will have responsibility for the opening and day to day management of a new six unit LGBTQ+ housing scheme, working to create a safe, welcoming and psychologically-informed home environment for all beneficiaries. As Supported Housing Manager you will oversee a small, committed team of frontline staff, and will work to ensure that the support delivered is person-centered, holistic and to the highest quality. Acting as Designated Safeguarding Lead, you will ensure that team members fulfil their duties in safeguarding children and young people in line with company policies, and will work in partnership with a range of agencies to achieve best possible outcomes for all service users. You will also provide training to professionals and support to LGBTQ+ people, ensuring that professionals are working in an LGBTQ+ informed and inclusive way.

To apply for this role, you will be a collaborative leader with significant experience of overseeing supported housing services for a variety of vulnerable people. You will have a demonstrable understanding of the issues affecting LGBTQ+ young people who have experienced homelessness and will have up to date knowledge of the welfare issues and housing legislation affecting vulnerable young people. Overall you will be a skilled communicator, confident working in partnership with a range of sector-wide agencies, and passionate about delivering high quality housing services for vulnerable people.

If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below. Suitable candidates will then be contacted for an initial conversation. Please note, the client is looking to recruit as soon as possible, so applications will be considered on a rolling basis.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working for a fantastic organisation working to improve and enhance the lives of vulnerable LGBTQ+ young people, we would love to hear from you!

Please note, this role will be part-time (either 21 hrs or 28 hrs per week), Monday-Friday between 10am – 6pm, with some evenings and weekends as required.

The role

This post plays a key role in the strategic leadership and day to day management of IES, with overall responsibility for IES’s financial stewardship, financial management and support services.  The post reports to the CEO, is a member of the Institute Management Team and acts as Secretary to IES’s non-executive Board of Trustees.

Responsibilities

Key responsibilities in the role are set out below.

Financial management

■ Overall responsibility for IES budgeting, accounting, audit, reporting and internal controls.

■ Oversight and responsibility for IES internal systems, processes and reporting, to ensure that there is a regular, timely and accurate understanding of the Institute’s financial position.

■ Providing information and advice to the Management Team and Board of Trustees on IES’s financial position and future financial risks and opportunities.

■ Responsibility for ensuring that timely and accurate financial information is available to project managers, alongside appropriate support with management of project resources. This includes oversight of systems for project accounting and reporting, administration of research contracts and contracts with third parties, contract-related client relationship management, and data protection.

■ Managing relationships with key external suppliers, including the bank and auditors.

Company secretary

■ Ensuring that IES complies with all relevant company and charity law and can meet wider standards of good governance and transparency in the sector.

■ Oversight and responsibility for IES systems and processes that support effective corporate and charity governance.

■ Lead responsibility for IES business continuity planning and risk management, including maintenance and oversight of the IES strategic risk register.

■ Ensuring that IES has access to appropriate and suitably qualified advice where this is needed in order to comply with governance and legal requirements, including legal and tax advice.

Support services

■ Oversight and responsibility for IES premises, information technology systems, telecommunications and office supplies.

■ Ensuring continued IES compliance with ISO 9001, ISO 27001, CyberEssentials and other industry-standard accreditations.

Policies and processes

■ Ensuring that IES policies and processes in relation to these areas of responsibility are in place and kept up to date.

Institute leadership and management

■ Contributing to the wider strategic development leadership and management of IES including:

● Membership of the Institute Management Team and Operational Management Group

● Contributing to the development of the annual business plan and supporting its achievement

● Contributing to, and where appropriate leading, specific continuous improvement initiatives as agreed with the CEO and Management Team

● Direct line management and professional development of colleagues with responsibility for areas set out above where appropriate (current line management responsibility is for one full-time finance officer and one part time office manager).

What we are looking for:

The successful candidate will be able to combine active delivery of financial and other services with high level proactive advice, and will have:

■ Experience of financial management within a small/medium sized organisation, preferably one reliant on project or contract-related funding. This could include charitable organisations, research bodies, consultancies, legal or professional services firms, academia, or similar.

■ Be a fully qualified accountant (ACA, ACCA or equivalent).

■ Experience managing a diverse team in a similar environment; with strong collaboration skills.

■ Ability to build relationships and communicate effectively with a range of stakeholders including the Board of Trustees, the IES Management team, and research, consultancy and support staff within the organisation.

■ An initiative-taking and adaptable approach to managing a small and administratively lean organisation.

■ Understanding of corporate or charity governance procedures or the ability to learn quickly.

■ Experience or knowledge of relationship management with clients and/or funding organisations, especially research funding organisations; experience with fundraising from corporate or institutional bodies.

■ Experience of change management: experience of introducing new systems, processes, or ways of working to improve efficiency in a small/medium-sized organisation.

Working at IES

We support flexible working and welcome applications from candidates seeking flexible work arrangements The post will be based in our office in central Brighton, although we work in a hybrid way.

IES offers a friendly workplace culture and has an active social committee. Brighton and the surrounding areas offer a superb location in which to live with easy access to the sea, countryside, and plenty of culture and nightlife. Brighton is close to Gatwick airport (30 mins), London (1 hour) and France (2.5 hours).

Our research and practice are guided by our values and our staff act in accordance with these. Our values centre on: respecting others, acting with integrity, collaboration, curiosity, excellence and compassion. You can learn more about what it’s like to work at IES by looking at our Glassdoor profile.

The Institute for Employment Studies is a registered charity (no. 258390). IES seeks to be an equal opportunities employer.

We’re seeking an Individual Giving Manager to join our Fundraising team. In this role you will lead on regular giving, appeals, major donors, legacies and the development of our lottery product.

Together with our Marketing and Communications team you’ll develop and implement a portfolio of inspiring campaigns and appeals that connect with our existing supporters, as well driving the acquisition of new supporters particularly through regular giving. You’ll also collaborate with colleagues to shape, refine, and execute our fundraising strategy.  

You will have a good understanding and knowledge of growing individual income streams, combined with a natural ability to collaborate across teams and enjoy creating new and exciting fundraising appeals and campaigns. Most importantly you must have a passion for fundraising and the ambition to grow income and increase donor recruitment and retention.