Operations Manager Roles Jobs

The Institute

The Institute for Employment Studies (IES) is an independent, apolitical, centre of research and consultancy in employment policy and human resource issues. We work closely with employers in the manufacturing, service and public sectors, government departments, agencies, and professional and employee bodies. Based in Brighton, the Institute is a not-for-profit organisation (company limited by guarantee) and a registered charity with around 60 multidisciplinary staff. Our turnover is in the region of £3 million a year.

The role

The Office Manager is a key role assisting the Director of Finance and Resources, in the delivery of a high quality and continuously improving service.

The post is part-time (21 hours per week) with a minimum expectation of working in the office between Tuesday and Thursday.

Office and IT responsibilities

■ To create and maintain a professional and efficient office environment.

■ Support IES staff as needed with IT issues – prioritise and escalate issues with Third Party IT Provider, maintain snagging list to recognise common/repeating issues, and provide staff training as needed.

■ To source, manage and maintain all IES equipment and be the main point of contact for staff equipment queries.

■ To take responsibility for all day-to-day issues within the office and facilities management including facilitating meetings and assisting remote workers, liaising with the managing agents, contractors and other visitors.

■ Take responsibility for IES health and safety compliance, DSE assessments, office induction and equipment set up.

■ Be an active member of internal working groups (e.g. Knowledge Management) and act as owner or lead where required.

Administrative Support

■ To provide Finance, HR and general office admin assistance.

■ To work with the Director of Finance and Resources to ensure IES’s policies and procedures are kept up to date and communicated effectively in line with organisational developments and changes in legislation, advocating a best practice approach wherever possible and provide staff training as needed.

■ Assist the Director Finance and Resources with monitoring IT and data protection compliance throughout the organisation, ensuring secure data storage, transfers, archiving and deletion.

■ Assist with Director Finance and Resources with Board meeting administration, arranging meetings, helping draft board papers and taking minutes.

■ Assist with provision of IT and Finance information for Tender applications

■ Assist Director Finance and Resources with improvements in, and ongoing maintenance of relevant areas of IES Intranet.

■ To manage and maintain the IES Forward Utilisation file and process.

■ To manage the IES Consultant process, sending out consultant packs, gathering forms and contracts and populating and updating consultant spreadsheet.

■ Negotiate contracts with suppliers and the lease holder where required.

■ Undertake reasonable additional tasks as required.

Person Specification

Job-related knowledge, skills and abilities

The successful candidate will have:

■ Good organisational skills; able to identify all key steps and resources needed to complete a task.

■ Good knowledge and understanding of IT systems.

■ Experience of and ability to use Microsoft Outlook, Word, Excel, SharePoint and PowerPoint.

■ Excellent use of English and ability to proofread, write and update IES policy documents.

■ Experience of working in a service department, of clarifying requirements and expectations when delivering a service and of ensuring that service users are kept informed of any issues that may affect delivery to the agreed deadline.

■ Reliable and adaptable, able to respond to changing priorities.

■ Able to work on own initiative with accuracy and attention to detail.

■ Prepared to suggest improvements to current ways of doing things.

■ The ability to work effectively with a wide range of people at the Institute and our partners/suppliers.

Qualifications

Qualifications in, or experience of administrative work and basic IT support within an office environment.

Working at IES

We support flexible working and will consider applications from candidates seeking to work flexibly or part-time. The post will be based in our office in central Brighton, although we work in a hybrid way.

Salary: £28,000 and £32,000 (full time equivalent) depending on skills and experience.

To view our full range of benefits, please see the IES benefits guide.

IES offers a friendly workplace culture and has an active social committee. Brighton and the surrounding areas offer a superb location in which to live with easy access to the sea, countryside, and plenty of culture and nightlife. Brighton is close to Gatwick airport (30 mins), London (1 hour) and France (2.5 hours).

Our research and practice are guided by our values and our staff act in accordance with these. Our values centre on: respecting others, acting with integrity, collaboration, curiosity, excellence and compassion. You can learn more about what it’s like to work at IES by looking at our Glassdoor profile.

IES holds a sponsor licence however, due to recent changes in immigration laws and regulations, we are unable to provide sponsorship for skilled worker visas for this role. Please note that this limitation only applies to visa sponsorship for skilled worker categories. If you currently have the right to work under a different visa category, we encourage you to apply and indicate your immigration status accordingly.

The Institute for Employment Studies is a registered charity (no. 258390). IES seeks to be an equal opportunities employer.

Are you looking for a role where your skills and passion can truly make an impact? This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.

We are seeking a Director of Finance to lead financial strategy to ensure long-term resilience, manage the finance team, deliver a high standard of financial governance, and provide effective support for our parishes. This role reports to the Chief Operating Officer.

As a key member of the Senior Leadership Team, you will provide expert financial guidance to the Bishop, Trustees, and diocesan leaders. You will oversee financial governance, treasury and investment management, risk assessment, and IT strategy, ensuring financial prudence while supporting the mission of the Church.

We are looking for a qualified accountant (ACA, ACCA, CIMA) with experience in complex organisations and, ideally, knowledge of the charity or not for profit sector. The successful candidate will have well-developed interpersonal skills, a track record of excellent attention to detail, and the ability to explain complex financial matters to non-finance audiences. A commitment to teamwork and supporting parishes is essential.

An understanding of Catholic Church teachings and values is crucial, as you will play a key role in aligning financial decisions with pastoral priorities.

If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.

Come and be part of our mission!

Job Purpose

The Director of Finance is a key member of the Senior Leadership Team, responsible for strategic financial leadership and ensuring the financial sustainability of the Diocese. This role encompasses treasury management, investment strategy, risk management, IT oversight, and long-term financial planning. It also involves leading and developing a resilient and professional finance team.

The Director of Finance must balance financial prudence with pastoral priorities, fostering trust with clergy, lay leaders, and stakeholders while driving financial and operational efficiencies.

Key Stakeholders

Internal:

• Bishop
• Chief Operating Officer (COO)
• Diocesan Trustees and Committees (Finance, Audit & Risk Committee and Investment  Committee)
• Senior Leadership Team (SLT)
• Vicariate Leaders
• Parish Priests, Employees & Finance Committees
• Diocesan Finance Team

External:

• Parishioners & Donors
• Investment Advisors & Fund Managers
• Banks & Financial Institutions
• External Auditors
• Regulatory Bodies (UK Charity Commission, Guernsey Registry, Jersey Charity Commission, HMRC)
• Diocesan Schools Office & School/Academy Leaders
• Legal Advisors
• Suppliers & Contractors

Key Responsibilities

Strategic Financial Leadership

• Develop and implement a financial strategy aligned with the Diocese’s mission and long-term objectives.
• Provide financial analysis, forecasting, and risk management to support strategic decision-making.
• Ensure compliance with Canon Law, UK financial regulations, and charity law across all jurisdictions.
• Advise the Bishop, COO, Trustees, and key leaders on all aspects of financial management.
• Attend senior board and committee meetings presenting clear and insightful financial reports.

Treasury & Investment Management

• Oversee treasury operations, ensuring effective cash flow management and financial sustainability.
• Lead on investment strategy, working with the Investment Committee and external advisors to maximise ethical and responsible investment returns.
• Regularly review Restricted and Designated Funds to ensure compliance with Diocesan policies and procedures for such funds.

Leadership of the Finance Team

• Provide strong leadership, fostering a culture of excellence, accountability, and continuous improvement.
• Develop and mentor finance staff, ensuring they have the skills and support needed to succeed.
• Ensure the efficient operation of financial systems, budgeting, reporting, and internal controls.
• Promote collaboration across diocesan departments, ensuring effective financial stewardship at all levels.

Financial Oversight, Risk Management & Investigations

• Oversee fraud risk management, implementing robust controls to identify, prevent, and address financial irregularities, particularly in parish accounts.
• Develop and maintain a Financial Risk Register, identifying and mitigating key risks across the Diocese, including fraud, liquidity, compliance, and operational risks.
• Regularly review and update the Risk Register, ensuring risks are assessed, mitigated, and reported to senior leadership and trustees.
• Establish and implement risk management strategies, embedding a culture of financial accountability across the Diocese.
• Provide audit support and financial guidance to parishes, ensuring adherence to best practices and regulatory requirements.
• Lead the development of annual budgets, ensuring alignment with diocesan strategy and long-term financial sustainability.
• Develop and maintain long-term financial forecasts, assessing future income, expenditure, and funding requirements.
• Lead and manage complex financial investigations, ensuring transparency, accuracy, and compliance.

Financial Planning & Parish Support

• Provide strategic financial support to parishes, schools, and diocesan agencies, helping them develop long-term sustainability plans.
• Offer guidance on budgeting, financial controls, and fundraising strategies.
• Develop and implement financial training for clergy and parish finance teams to improve financial literacy and compliance.
• Operational & IT Leadership
• Lead the IT strategy, ensuring digital transformation aligns with financial and operational objectives.
• Work with IT providers to ensure cybersecurity, data protection, and technology governance.
• Embed and oversee financial systems and processes, driving efficiency through modern financial software and automation.

 Payroll

• Lead the payroll function working closely with the HR manager to deliver a reliable and accurate service for employees. This will include the effective use of the designated payroll IT system.

Governance, Reporting & Compliance

• Ensure full compliance with accounting standards, charity law, and internal policies across all jurisdictions.
• Delivery of the Financial Annual Report and Accounts to agreed timescales.
• Develop and update key policies and procedures to ensure financial governance and accountability.
• Work closely with Trustees, external auditors, and regulatory bodies to maintain transparency and good governance.
• Implement robust internal financial controls to safeguard diocesan assets and mitigate risks.
• Develop a standard suite of financial reports to enable informed strategic and operational decision-making for the Board of Trustees and senior leaders.
• Timely production of monthly management accounts and cashflow analysis

Leadership & Stakeholder Engagement

• Act as a trusted advisor to the Bishop, clergy, Trustees, and Senior Leadership Team.
• Communicate complex financial information clearly and persuasively to both finance professionals and non-experts.
• Build strong relationships with internal and external stakeholders, ensuring financial decisions support the Diocese’s mission.

Other Duties

• Undertake any other reasonable duties required by line manager.

Director of Finance - Person Specification

Competence, Expertise and Knowledge:

Essential

• Degree-level education (or equivalent professional qualification/experience).
• A qualified accountant (ACA, ACCA, CIMA, or equivalent).
• Extensive financial leadership experience, ideally within charities, faith-based organisations, or complex institutions.
• Proven expertise in treasury and investment management, with experience in ethical investment strategies.
• Strong IT acumen, with experience in financial systems, digital transformation, and IT governance.
• Excellent leadership and people management skills, with experience leading and developing high-performing teams.
• Strong interpersonal and communication skills, with the ability to engage clergy, Trustees, and external stakeholders effectively.
• Confident public speaking and presentation skills, with the ability to deliver complex financial information in an engaging and accessible manner.
• Exceptional written communication skills, with the ability to produce high-quality financial reports and strategic documents.
• Knowledge of and commitment to the teachings, values, and mission of the Catholic Church.
• Strategic thinker, with the ability to balance financial discipline with pastoral priorities.
• A full, clean UK driving licence, with the ability to travel across the Diocese, including the Channel Islands.

Desirable

• Knowledge of Canon Law, charity governance, and ecclesiastical structures.
• Experience working in a faith-based or mission-driven organisation.

Additional information

This role will be working 37.5 hours per week, offering a competitive salary of £80,000 - £85,000 per annum.

Based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA, with regular travel across the Diocese to parishes and diocesan meetings, including the Channel Islands which may require overnight stays. Please note, for this role a full driving licence and access to a vehicle will be required.

Employee Benefits include:

25 days holiday plus bank holidays.

Life Assurance and Employee Wellbeing.

Contributory pension scheme with Scottish Widows.

Free Parking is available onsite.

Interview Details

The closing date for applications is Thursday 24th April 2025, at 5.00pm.

First stage interviews via Teams will take place on Tuesday 6th May 2025 and second stage in person interviews will take place on Thursday 15th May 2025.​

Appointment

Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

This position is subject to the completion of an initial probationary period of six months.

Do you want to be part of a charity that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?

Our mission at St. Hilda’s East is to equip our service users with the resilience to navigate modern life. We welcome everyone into our spaces and work together to deliver engaging activities, promote social contact and ultimately enrich lives.

Located in Tower Hamlets, we welcome people of all ages to our large, friendly community centre in Shoreditch where we offer a wide range of activities promoting wellbeing and social connections. Our services include sensory play for Under-5’s, youth programmes, wellbeing activities for those experiencing mental health issues, bilingual advice, and activities to reduce social isolation and enhance physical and mental wellbeing for older people.  We also run a day centre in Shadwell, where we care for elders from the Bangladeshi and other communities.

This is an exciting time to join St Hilda’s East as we celebrate our 135th anniversary. As a community centre with deep roots in the area, we play a vital role in supporting local people.

As Receptionist, you will be the first point of contact for service users, visitors, and staff, providing a warm, friendly and professional welcome. Your role will be key in ensuring the smooth running of the centre, handling enquiries, managing bookings, and offering general administrative support to the team.

This job is for you, if you:

· Have excellent communication skills (including proficiency in spoken Bengali/Sylheti) and enjoy engaging with people from diverse backgrounds.

· Are organised and proactive, able to juggle tasks such as answering calls, responding to emails and maintaining records.

· Take pride in providing exceptional customer service, ensuring every visitor to St Hilda’s feels valued and supported.

· Can handle occasional challenging interactions with diplomacy, patience, and professionalism.

If you’re looking for a meaningful role at the heart of a community-focused organisation, we’d love to hear from you!

Benefits include 25 days annual leave and access to an Employee Assistance Programme.

Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.

Age UK is recruiting! We have a fantastic opportunity to join our Retail Support team as an Administrator.

Working within our dedicated Retail Support Team, the successful applicant will utilise their skills in administration, data management and customer service to help ensure Age UK's retail Operations are compliant and well-supported.

Working full-time at our Warrington office, you will support our Retail Support Senior Co-ordinator in the swift response to both internal and external stakeholders, both over the phone and via email, while fostering positive relationships with shops, volunteers and external contacts.

With an average of around 4,000 retail volunteers supporting our shops and over £2 million generated annually through Gift Aid, you will take responsibility for any administrative duties through our new online volunteer application platform as well as ensuring the accurate compliance and administration of Gift Aid across Age UK's retail estate; experience and knowledge of Gift Aid is therefore fundamental to the role.

If you are a motivated Administrator looking to use your skills to support a charity that provides vital services and support to older people, then this may be the role for you!

Please see job description for full responsibilities.

Age UK Grade 8N

Must haves:

• Experience working within a high volume multi-functional administration role
• Experience and knowledge of Gift Aid scheme
• The ability to prioritise your own workload
• Proficiency in the use of MS office applications including, Word, Outlook and TEAMS
• Experience at an advanced level of using Excel including V-look ups and formulas
• An ability to work on own initiative and as part of a team
• The ability to train on bespoke systems tailored to unique organisational requirements

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

JOB PURPOSE

We are looking for a Philanthropy Manager who is passionate about high value fundraising, relishes the challenge of growing a pipeline and is motivated by UNHCR’s work.

You will join our small but talented Philanthropy Team playing a key part in identifying and bringing on board new, prospective donors, as well as growing relationships and income from donors already supporting UK for UNHCR.

You will work closely with the Head of Philanthropy, CEO, trustees and international colleagues to steward and cultivate donor relationships, and to inspire and engage new supporters. An experienced fundraiser, you will provide strategic insight into how we grow and improve our programme. 

You will be confident in navigating complex environments with multiple stakeholders and in negotiating internally as well as externally. You will enjoy developing strong relationships, have excellent communication and problem-solving skills and will be adept at managing prospect pipelines and crafting compelling donor communications.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES

• Grow prospect pipeline and the number of donors donating £10K+ to UNHCR’s work. 
• Grow UK for UNHCR’s sustainable income by growing the number of multi-year donors funding our programmes outside of emergencies. 
• Work with the wider international organisation to identify the most appropriate funding propositions for donors. 
• Craft compelling propositions and proposals for major donors and ensure quality and timely reporting back on gifts made. 
• Work closely with the IG team to manage the transition of mid-value donors to the major donor programme. 
• Engage existing and selected prospect major donors in the event of humanitarian emergencies. 
• Work independently and with the prospect researcher to gather up-to-date and accurate information on existing and prospect major donors and to develop network maps. 
• Maintain accurate records, including Salesforce and UK for UNHCR’s databases for income recording and earmarking. 
• Working with the wider team to contribute to the delivery of bespoke philanthropy activities such as roundtables and webinars. 
• Help to position and raise awareness of UK for UNHCR’s role among peers, donors and other audiences by participating in sector networks and representing UK for UNHCR at events. 
• Work within UK for UNHCR’s due diligence policy and processes. 

PERSONAL ATTRIBUTES AND EXPERIENCE
 
Essential Experience 

• Experience of working in an income generating capacity with an NGO or INGO to identify, approach, secure and steward major donors giving or capable of giving over five to six-figure gifts. 
• Experience of developing donor care plans and delivering bespoke proposals and  communications to generate income. 
• Experience of managing and growing a prospect pipeline. 
• Experience of working with trustees, CEO and senior stakeholders to build donor relationships. 

Essential Skills/Knowledge 

• Skilled at building and maintaining excellent relationships with donors and prospective supporters. 
• Ability to analyse reports and communicate complex themes and subjects in an accessible and compelling manner in writing and verbally. 
• Good understanding and knowledge of current philanthropic fundraising trends, environment and eco-system in the UK. 
• Ability to act proactively to identify new prospects and fundraising opportunities. 
• Confident and proactive networker. 
• Ability to confidently negotiate internally and externally. 
• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment. 
• Good attention to detail, ability to proof-read. 
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis. 
• Solutions focused and able to use own initiative. 
• Excellent stakeholder and relationship management skills. 
• Proficient in using Word, Excel, PowerPoint and working knowledge of fundraising databases. 

Desirable Skills/Experience 

• Experience of working in a complex, multi-stakeholder environment. 
• Experience of working on faith-based giving. 
• Experience of working on a multi-year fundraising campaign. 
• Knowledge of international development or related subjects helpful but not essential. 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing 

• 28 days’ leave per annum plus bank holidays. 
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development 

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Midnight 7th April 2025.

Interviews date: TBC

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

SLRA is a well established local migrant support organisation working alongside refugees, asylum seekers and other migrants who are at risk or in crisis due to immigration issues. Our committed, supportive team works alongside local volunteers to provide a range of services including advice and casework, supportive group sessions, youth casework and activities for families and young people. 

We are looking for a Finance Manager, to oversee and manage SLRA’s financial operations, ensuring transparency, efficiency and compliance with accounting standards.

We would love to hear from you if you have:

• An accounting qualification (ACA, ACCA, ACMA) or qualification by experience.
• At least 2 years’ bookkeeping experience.
• Experience of using a computerised or cloud accounting system.

​Benefits include:

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays. 
• Additional long service annual leave days up to a maximum of an additional 5 days per year. 
• Flexible and family friendly working arrangements including compressed hours and school term time working.
• Pension scheme with 5% employer contribution. 
• Commitment to staff learning and development.  
• Cyclescheme and travelcard loans. 

There is a rolling deadline, and applications will be reviewed and candidates invited to interview on an ongoing basis.

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

The Landscape Institute are looking to recruit a Branch & Membership Engagement Officer.

Reporting directly to the Membership Services Manager the key focus of this exciting new role will be to support and deliver the LI’s engagement with our members.  The role’s main objective is to maintain our members’ positive experience they get form the LI and make sure they are getting all that they can out of the LI’s products and services, whichever their grade of membership.

You will support and develop our regional Branches and help maintain mutually supportive links between their engagement activities and the Institute. The postholder will be the key point of contact for our volunteers, as well as help with the membership operations delivery. 

This is a truly diverse role that requires strong communications and relationship skills. If you have the skills, energy, and passion to join us on this exciting journey we would love to hear from you.

Job Title: Retail Area Manager – VAC133

Working Hours: 37.5 hours per week (Flexible and part time working offered by agreement)

Salary: £35,000–£37,000 per annum plus car allowance

Contract: Permanent

Deadline: 8th April 2025

Interviews to take place: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance.

Location: Leeds and surrounding areas

Are you passionate about Charity Retail? Do you lead with purpose and want to make a lasting impact?

As we expand our retail network, we are looking for a Retail Area Manager to lead our charity shops to success. If you have a passion for retail, leadership, and community engagement, we’d love to hear from you!

Who are Leeds Hospitals Charity?

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

As Retail Area Manager, you will play a pivotal role in developing and delivering the success of our growing network of charity shops. You will lead a team of Shop Managers enabling them to perform at their best, maximising income, driving sales and creating a welcoming environment for customers, donors, staff, and volunteers.

This is a hands-on leadership role, balancing strategic direction with operational support to drive performance and foster a strong team culture aligned with our values.

Key Responsibilities

· Lead, develop, and motivate a team of Shop Managers, ensuring high performance and engagement.

· Ensure each shop meets and exceeds it’s sales and profit targets.

· Drive sales growth across multiple retail sites, identifying opportunities for increased revenue.

· Ensure operational excellence, maintaining high merchandising and customer service standards.

· Support the opening and development of new retail locations within the charity’s estate.

About You

We are looking for a proactive and results-driven individual with a strong background in multi-site retail management. The ideal candidate will be hands-on, people-focused, and passionate about charity retail.

Essential Skills & Experience:

· Proven experience managing multiple retail sites, preferably in the charity sector.

· Strong leadership and team development skills, including experience managing volunteers.

· A track record of driving sales and profitability in a retail setting.

· Excellent communication and relationship-building skills.

· Knowledge of stock management, pricing strategies, and customer engagement techniques.

· Strong organisational and problem-solving abilities.

· Proficiency in retail systems and Microsoft Office.

· Ability to analyse sales performance and manage budgets effectively.

Why Join us? We offer incredible benefits such as:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday

· NHS Blue Light Card and Discounts

· Employee Assistance Programmes

· Pension scheme- 5% employer contribution

· Health & Wellbeing support including trained Mental Health First Aiders

· Flexible and Hybrid Working

· Volunteer Days

· Unlimited access to our online Learning & Development Portal

· Line Management Training Programme

· Annual pay review

· Life Insurance Protection

· Cyclescheme

· Car Lease Scheme

If you’re ready to bring your charity retail skills to a role with real purpose, apply today and be part of something extraordinary! 

For more information about the position and the charity, please visit our website. To apply, please send your CV. We would also welcome the opportunity to answer any questions you may have before any application, if you wish to talk to the hiring manager directly, prior to application, please let us know.

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

Join an exciting new chapter at Winchester Science Centre! This dynamic role offers the chance to be at the forefront of our rapidly growing events programme, managing corporate relationships and enhancing our brand within the hospitality sector. With a unique venue featuring a 168-seat Planetarium and interactive exhibits, you’ll be instrumental in delivering unforgettable events while making a real impact at a charity that's all about inspiring and engaging communities. If you're a proactive, target-driven professional who thrives in a fast-paced, collaborative environment, this is your chance to shine!

Job Advert: Events Officer (Venue Hire & Corporate Relations)

Hours: Between 3-5 days per week (22.5-37.5 hours). Please note the advertised salary and holiday is based on working 37.5 hours per week so therefore salary and pay will be adjusted according to the agreed weekly hours.

Work pattern: A flexible work pattern will be required to accommodate a varying events schedule, including some weekends and evenings.

Salary: £26,500-£30,000 per annum (full-time)

Contract: Permanent

Line manager: Head of Programming

Responsible for: Birthday Party Host, Inspirers and Event Casuals

Holiday: 25 days per annum plus bank holidays (full-time). Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will be expected to work some bank holidays when duties require, for which time off in lieu will be available.

Location: Between both sites - Winchester Science Centre, Winchester, SO21 1HZ and Wonderseekers HQ, Eastleigh, SO50 9DE.

Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more.

Application deadline and interviews: The application deadline is Thursday 10th April 2025 at 9am with interviews likely to take place between 22nd – 29th April. We encourage interested candidates to submit their applications promptly, as we may invite suitable applicants for interview before the stated deadline. We therefore reserve the right to close the recruitment process early.

Please contact us if you’d like to arrange an informal chat or have any questions about the role before applying by emailing - see website for contact details.

About our Charity

Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.

The Role

The Events Officer (Venue Hire & Corporate Relations) is a brand-new role within our Programming team. We are seeking a proactive, target driven Events professional with great interpersonal skills, who thrives in a busy working environment and who will enjoy making a valuable contribution to our Charity. The ideal candidate will be commercially driven and have a strong background in venue hire management and corporate relationship development, with experience in delivering successful events that meet client expectations and business objectives. The role will work alongside a team of professionals who each deliver the core programme for our iconic visitor attraction.

Key Responsibilities

Venue Hire Management

• Successfully deliver budgeted income targets for venue hires.
• Oversee the booking, scheduling, and coordination of venue hire events at Winchester Science Centre ensuring seamless execution from start to finish.
• Manage client inquiries and provide expert advice on venue availability, layout options, and event suitability.
• Develop and maintain an efficient booking system for venue hire, ensuring high levels of customer satisfaction.
• Collaborate with internal teams to ensure all event logistics are handled efficiently.

Corporate Relationships

• Build and nurture relationships with corporate clients, including event organisers and business partners.
• Identify new opportunities for corporate event bookings, leveraging existing networks and prospecting new leads.
• Maintain regular communication with corporate clients to ensure expectations are met, providing a high level of customer service and post-event follow-up.
• Act as the primary point of contact for corporate clients, providing guidance and support throughout the event planning and execution process.

Event Planning & Coordination

• Support clients in planning and coordinating events held within the Science Centre, utilising the venues unique attributes.
• Coordinate logistics with internal teams such as catering, AV requirements, duty management.
• Ensure that event hires align within the Wonderseekers charitable objectives.
• Management of individual event budgets maximising resources and ensuring budgeted targets are met.

Sales & Marketing Support

• Contribute to the development and execution of marketing campaigns aimed at promoting the venue and corporate event services.
• Assist with the preparation of promotional materials, proposals, and presentations to prospective corporate clients.

Operational support

• Duty Managing on the day of events and being responsible for motivating, inspiring and delegating tasks to team members, ensuring events are operating at maximum efficiency through rota management.
• Act as Duty Manager, when needed, being responsible for the whole building.
• Overseeing the visitor experience journey for events, ensuring customers have a memorable and positive experience.
• Be an excellent team player and lead by example.
• Overseeing event set up and building management during events including maintaining general cleanliness, reporting faults to the Estates team, completing health and safety and fire alarm checks as required and routinely inspecting facilities both inside and outside.
• Overseeing bar, admissions and retail operations during an event when required.
• To follow risk assessments, health and safety standards, safeguarding and access requirements providing a safe, secure and accessible environment for our visitors.
• Remaining calm and in control in order to assist in challenges such as customer complaints and changing staffing needs.
• Work closely across departments to ensure high-quality delivery.
• General events support such as cleaning, tidying, restocking and serving refreshments.

Key Skills and Experience

• Minimum of 2 years experience in event management, with a focus on venue hire and corporate client relationships.
• Proven track record in managing corporate events and driving sales.
• Excellent interpersonal and communication skills, with the ability to build rapport and maintain relationships with clients and customers at all levels.
• Strong organisational skills and the ability to manage multiple events simultaneously.
• Problem-solving and decision-making skills, particularly in high-pressure situations.

Interview Process:

We look forward to getting to know you through our friendly and welcoming interview process. The interview is likely to include a pre-interview task and questions from our panel. Interview questions will be circulated in advance.

We can’t wait to hear from you! Please contact us if you’d like to arrange an informal chat, or have any questions about the role before applying - see website for contact details.

Ready to Apply?

When you are ready to apply, please submit your application through our recruitment portal.

You will be asked to submit your contact details and answer a few questions so we can get to know you. Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.

Need information in a different format or would like to apply in an alternative way? Just get in touch using the email address above or call our office and book a call with HR.

No recruitment agencies, thank you.

Job Title - Office Administrator

Contract - Permanent

Hours - 35 hours per week

Salary - £25,207- £27,000 per annum, depending on experience

Location - Coram Campus, London

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights championing access to justice through information and advice, legal practice and representation, policy and strategic litigation.  Our Legal Practice Unit provides advice and representation in child and family law, education law, community care law and asylum and immigration law.  Our Migrant Children’s Project delivers outreach advice, second tier advice, policy and research work.

Part of Coram’s growing Children’s Rights Centre, CCLC is co-located with Coram Voice, the specialist provider of advocacy services for young people in and leaving the care system, in the new Queen Elizabeth II Centre at the heart of our historic campus in Bloomsbury.

About the role

We are looking for a motivated, enthusiastic, multi-skilled administrator to assist our busy teams in London.

The Legal Administrator will provide a range of essential office-based administrative support for the Legal Practice Unit and Migrant Children’s Project, the majority of whom are currently working in a hybrid pattern.  The priorities will be general administrative support: processing incoming and outgoing post, opening and closing files for clients; assistance with preparing court bundles; assistance with CCLC’s reception telephone line; communicating with internal and external departments; and assisting with any other legal or administrative tasks which may arise in order to fully support the team may also be required.

This is a great opportunity for an excellent administrator looking for a role in the charity sector and the prospect of developing a career in operations and business support.

The role would suit an organised and efficient individual with strong IT skills.  Whilst full training will be provided and support and supervision will be available, the successful candidate will need to demonstrate the ability to work independently and show initiative and problem solving skills. 

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 9am Tuesday 22nd April 2025. (We reserve the right to extend this deadline or close applications early if necessary)

Interview date:  Week commencing 28th April 2025. Shortlisted candidates will be asked to take part in a short written test before interview.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

We are seeking a compassionate and dynamic leader to bring their experience and skills into the new role of Centre Manager/Charity Leader at St Christopher’s Community Centre, helping us build community, hope and opportunity.

The Centre Manager/Charity Leader will be responsible for the day-to-day leadership of all aspects of St Christopher’s Community Centre. St Christopher’s Community Centre is the new name for the recently combined work of the Family Centre and the Good Neighbours Project at St Christopher’s. Located at the heart of the Holmewood estate, we operate throughout the week with a varied offer of activities and support services for older people, parents with babies and toddlers and youth and children’s work. With an average weekly footfall of over 400 local people and a history stretching back over 30 years, we are a well-respected organisation at the heart of our community. In the midst of a time of change, this new role is an exciting opportunity for someone to take the organisation forward into the future.

The Job Pack including the Job Description and Person Specification is available using the 'Apply now' link below. Application is by CV and Letter of Application - full details are within the Job pack

The closing date for applications is the 12 noon on Thursday 24 April 2025

Interviews will take place on Thursday 8th May

If you would like to have a conversation about the role and/or visit the project before applying, please use the contact details in the Job Pack to arrange this.

Are you a skilled corporate fundraiser looking for a role where you can make a real impact on global humanitarian efforts? Join an organisation that values your expertise and offers the chance to grow your career while helping save lives worldwide.
 
As the Corporate Fundraising Manager, you will take charge of a team that focuses on securing and managing high-value corporate partnerships of £100k and over. This is your opportunity to develop and implement impactful corporate income strategies that directly support life-saving operations around the world. You will also play a key role in developing new business, ensuring financial targets are met, and driving sustainable income for the organisation.
 
Job title: Corporate Manager (Fundraising)
Location: London
Hybrid working: 2 days per week in the officer
Salary: £56,000 to £58,200
Contract: Permanent
 
What you’ll be doing:

• Relationship Management: Cultivate and grow a portfolio of high-value corporate partners, ensuring tailored stewardship and robust donor development plans.
• Strategy Development: Lead the creation and implementation of a corporate income strategy, collaborating with the New Business Manager and other key stakeholders.
• Financial Management: Oversee income targets, budget management, and financial reporting for the Corporate Team.
• Compliance: Ensure all fundraising activities comply with GDPR and Corporate Gift Acceptance Policy.
• Line Management: Support and develop direct reports, promoting their professional development and success.

What you’ll bring:

• Experience in senior corporate fundraising within the charity sector.
• Proven track record of managing high-value corporate relationships and generating significant income.
• Strong strategic development skills, with experience in budget and pipeline management.
• Proficiency in using databases and Microsoft Office 365 suite.
• Ability to work independently, proactively, and collaboratively within a hybrid working environment.

Apply today and be part of an amazing charity.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Age UK Nottingham and Nottinghamshire Advice team provides welfare benefits advice tailored to the needs of older and vulnerable people in Nottingham and Nottinghamshire. With a small team of paid staff, the service works extensively with volunteers to provide services including office appointments, telephone sessions and home visits across Nottingham and Nottinghamshire.

The key purpose of this role is to be responsible for the operational effectiveness of the Advice service, ensuring that high-quality, appropriate, and effective services are delivered in line with the needs of older and vulnerable people in Nottingham and Nottinghamshire. You will be responsible for meeting service outcomes and targets, ensuring quality standards are met and monitoring and reporting key performance indicators.

Experience of managing an advice service, or similar, is essential. You will have experience in an advisory role and in-depth knowledge of the benefits system. The role requires excellent organisational skills and the ability to lead and motivate a hybrid team.

As an employee of Age UK Nottingham & Nottinghamshire, you will be eligible for our attractive package, which includes 24 days’ annual leave (pro rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules). You will also have access to a Blue Light Card, BUPA Employee Assistance Programme and a range of retail, travel and lifestyle employee discounts.

For full details and to download an application pack, please visit our website via the Apply button.

Closing date: 12pm on Monday 7th April 2025.

The vacancy may close early if a high volume of applications is received.

Age UK Notts promotes equality and diversity. Registered Charity Number: 1067881.

Are you experienced in Microsoft Dynamics 365 and looking for an opportunity to shape and deliver a vital CRM system?

We are looking for an experienced CRM Product Manager to drive the development and implementation of our new Microsoft Dynamics 365 CRM system at the Motor Neurone Disease (MND) Association. Working closely with teams across the organisation, you will ensure the system is effective, easy to use and enables our teams to give a great experience to everyone of our supporters.

Key Responsibilities:

This is a brand-new role where you will be responsible for leading the ongoing development and continuous improvement of the CRM's strategic direction, ensuring it meets business needs, and managing its development and implementation. Your role will involve:

• Collaborating with key stakeholders to Define and drive the CRM roadmap in alignment with the MND Association strategy and objectives.
• Managing the product backlog and prioritising development needs.
• Acting as a key link between business teams, technology teams, and external partners, ensuring clear documentation, communication and understanding of requirements and expectations.
• Leading the delivery of new CRM functionalities, product enhancements, customisations and integrations.
• Work with Technology teams to support skills development in managing and maintaining CRM Platforms and Power Platforms.
• Making in-house configuration updates to improve usability and workflows.
• Developing reports and dashboards to provide insight into CRM performance.
• Gathering user feedback and making improvements based on data-driven decisions.
• Ensuring compliance with data protection regulations and security standards.
• Managing relationships with external suppliers and service providers.
• Promoting continuous improvement in CRM-related processes.
• Communicating progress and system updates to stakeholders.

About You:

You will have strong expertise in Microsoft Dynamics 365 and experience working with cross-functional teams to implement and optimise CRM systems using product-based methodologies. You should also have:

• Extensive experience as a Product Owner or similar role, with a focus on Microsoft Dynamics 365.
• A proven track record of leading CRM development and integrations, including data migrations and APIs.
• Strong stakeholder management skills, with the ability to engage and influence teams at all levels.
• A deep understanding of CRM best practices, user experience design, and data management.
• Experience working in agile environments.
• Excellent problem-solving skills and attention to detail.
• The ability to lead discussions, bring teams together, and drive progress.
• It would be advantageous to have knowledge of the charity sector and experience supporting donor engagement and service delivery.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Location and Flexibility: This role can be office-based or remote with the expectation to travel to our Northampton office 2 days per month on average, with occasional travel to our London office or our partner's office. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Extensive experience as a Product Owner or similar role, with a strong focus on Microsoft Dynamics 365 and related Power Platform technologies.

• Proven track record of delivering CRM continuous improvement and best practice, ideally within the not-for-profit sector.

• Deep understanding of CRM best practices, user experience design, and data management.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.