Operations Management Jobs
We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness service in Kensington and Chelsea.
£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision, case work management and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Could you become part of RBLs skilled and innovative Transformation team? Would you like to make a meaningful impact to our beneficiaries in a role which is crucial to delivering change?
With a growing number of strategic programmes, our Transformation Management Office (TMO) has recently embarked on a journey to expand as a function. We are excited to offer this important role of Transformation Cluster Leader at RBL. This key role will help shape the TMO strategy and grow the leadership of the function to deliver transformational initiatives.
The Transformation Cluster Leader will play a critical role to lead on the development and delivery of the transformational Cluster initiatives, ensuring programmes / projects (within the Cluster) are executed efficiently, aligned with strategic goals, and delivered on time, within budget and to high quality.
Together, the team in the TMO takes great pride in managing a diverse portfolio of programmes and projects. They work closely with our Executive team, as well as other senior leaders and colleagues across the charity to provide expertise in project, programme and change management.
Working under the direction of Director of Transformation, the role of Transformation Cluster Leader will drive excellence and delivery of strategic priorities, providing assurance bespoke to the individual business areas in the Cluster. We are looking for someone to join our growing team, and who is passionate and can provide hands-on leadership in a fast-paced environment.
This is a truly cross-functional enabling role which will work across all Directorates, engaging with stakeholders to deliver transformational programmes and support growth towards successful delivery of our Strategy. Working with and in support of the Director of Transformation some key areas of responsibility will include:
· Support in developing and implementing TMO strategy, including developing and implementing plans for Function maturity.
· Provide inspiring leadership of multi-disciplinary programmes / projects teams within a Cluster, driving change across both strategic and tactical initiatives.
· Support resource management across the Cluster, ensuring effective allocation of resources.
· Provide insights and accurate interpretation of programmes / projects data within the Cluster, ensuring continuous and effective reporting to senior management.
· Active engagement with the Cluster Executive owner and key stakeholders for continuous improvement.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work including regularly to our London, Haig House, hub. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: Sunday 7th July 2024
Interview Process: will consist of two stages, to be held virtually on dates to be confirmed.
First Stage: 1 hour assessment followed by 1 hour panel interview including competency and values based questions
Second Stage: A ‘meet the team’ session / panel interview
Successful candidates will be expected to visit our London Head Office ahead of start date to complete pre-employment screening.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We're hiring a Lead Psychologist to lead, shape, and enhance psychological practices across the organisation. You will work closely with various teams across the organisation to foster the development and support of psychological interventions.
The Social Interest Group is dedicated to providing comprehensive support and care to individuals of all ages facing a diverse array of psychological challenges in both mental and physical health realms. This encompasses adults within acute and forensic mental health community based services and residential community based accommodation, as well as people residing in their own homes, in the community and prisons. The spectrum of conditions and illnesses includes people with trauma, anxiety, depression, psychosis, personality disorders, eating disorders, addictions, learning disabilities, autism, Korsakoff syndrome, alcohol related brain damage, and challenges related to social isolation, family dynamics, and relationships.
In this role, you will manage a team of psychologists, a clinical lead, mental health nurses, substance misuse teams, and therapeutic leads, as well as providing overall leadership, expertise, and direction to the organisation to bridge gaps in knowledge, experience, and skills!
Shift Pattern: 37.5 hours per week, Monday to Friday 9 - 5. You will be based in Central Office (Islington) but will regularly be based within any of our services across London, Brighton, Kent, Havering, Bedford, Luton, Nottingham, and Liverpool. Hybrid working is an option outside these service visits.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We're looking for a self-starter, who can proactively encourage and take leadership of all aspects of psychology for the organisation! You will hold an accreditation with HCPC and BPS (and/or equivalent) and be able to demonstrate your experience in developing clinical/forensic/counselling practices!
What we are looking for:
- Doctoral degree (Ph.D. or Psy.D.) in Clinical Psychology, Counselling or Forensic Psychology from an accredited institution
- Full registration with BPS and as a Psychologist with the relevant regulatory body (e.g. HCPC)
- Trained in clinical supervision and the supervision of assistant and trainee psychologists and/or other psychological therapy staff
- Previous experience of joint working with statutory, voluntary, and private sector agencies, social care, or criminal justice services
- Evidence of continuing professional development
Please refer to the JDPS attached for a full list of requirements for the role
OVERVIEW OF KEY RESPONSIBILITIES
- Provide leadership to employees throughout the employee life cycle
- Support the development and creation of IIRMS (Intensive Integrated Risk Management Services).
- Incorporate reflective practice and supervision into the service delivery processes.
- Provide expertise in clinical risk assessment and management, crisis intervention, and specialist communication of psychological knowledge internally and externally.
- Develop and deliver small, targeted trauma therapy provisions for individuals who cannot access other community services, ensuring specialised support which is tailored to their needs.
- Lead on clinical excellence, setting policy, preparing for CQC inspections, establishing peer reviews, and pursuing accreditation to uphold standards of quality and safety.
- Drive innovation initiatives, including quality improvement efforts, service promotion, conference presentations, and fostering relationships with multiple external stakeholders.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
You will work alongside the Head of Research, Evidence and Learning to help improve the collection, management and analysis of data from THET’s programmes and external engagement. THET is experiencing an exciting time of growth, and you will play a critical role in improving learning within the organisation, ensuring that the impact of the work we do is accurately captured and analysed, helping us sustain and improve crucial Health System Strengthening and Health Workforce Strengthening initiatives across the globe.
You will play a leading role in the operation and improvement of our data capture and analysis tools, including our Salesforce-based programmes MEL portal. You will contribute to the development of a data strategy for the organisation, and associated process improvement. You will help to ensure the quality of data, and contribute to research, programmatic learning, advocacy and more. To be successful in this role, you will be a fast learner, get things done and excel in working across teams as well as managing a varied portfolio of work. You will be a strategic thinker with an ability to manage complex problems in situations with significant uncertainty.
Key Responsibilities
1. Data Management and Analysis:
- Review and oversee data management processes, including storage and retrieval of data.
- Support the quality assurance of data across platforms, including data cleaning and audit, and providing input to the improvement of data collection.
- Lead on the development of data analysis reports as required, for programmes, research or advocacy.
- Contribute to the analytical design of research initiatives and knowledge products.
- Lead on the oversight and analysis of strategic data points over time. Create and maintain dynamic data visualisations.
2. Organisational Improvement
- Contribute to the development of a data strategy aligned with THET’s wider learning agenda.
- Identify issues and lead on the improvement of data related processes. Develop tools/guidance and engage in staff capacity building.
3. Programmes MEL Portal (Salesforce based)
- Ensure best practices are embedded across the use of the portal for quality, relevant data capture.
- Lead on the capacity development of staff and partners on use of the portal for data collection and extraction.
- Ensure the portal is fit for purpose, including interacting with service providers on troubleshooting and improvement.
How to apply
Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification.
This letter should be submitted with a CV to THET by midnight Sunday 14th July THET is an equal-opportunity employer, and any form of canvassing will lead to automatic disqualification. See Job pack for full instructions and details.
This post is UK based. Non-EC nationals will require current and valid permission to work in the UK.
The client requests no contact from agencies or media sales.
We’re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the team
In Norfolk we have provided housing advice for over 25 years, with offices in Norwich and Kings Lynn as well as Court Desks in Norwich, Kings Lynn and Great Yarmouth County Courts. We work within communities to understand and respond to the housing issues they have and work in partnership to deliver our priorities: supporting people with additional needs, combatting discrimination and disrepair in the private rented sector and fair access to and delivery of social housing throughout Norfolk.
About the role
You will be the first point of contact for in-person and telephone callers to the service which involves taking client details, providing information and working with advisers to direct enquiries to the right people. You will provide administrative support functions and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration. Helping the front line team with case administration, assisting the Hub management with ad-hoc projects and making sure that our office equipment is properly maintained – these are all aspects of this interesting, varied and vital role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
With proven office administration and customer service experience, you’ll be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook. Someone with a passion for social justice, who thrives in a fast paced and busy office environment, you have a flexible and tenacious approach and enjoy learning new skills. You will be able to input, extract and analyse data and be able to review processes, introducing new ways of working where needed.
In return we can offer a competitive salary and a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
CVs without supporting statements will not be considered.
The client requests no contact from agencies or media sales.
Our mission- We are endeavouring to practice rights, equity and diversity in our operations as well as pursuing it through our programmes. We want to be more visibly active in pursuing our mission, elevating the work of the programmes we host, and taking and making opportunities to promote rights, equity and diversity in philanthropy more broadly.
We seek a Director of Programmes who will bring a collaborative approach to our commitment to advance rights, equity and diversity, ready to make a significant impact in philanthropy support.The Director of Programmes will share, with other members of the leadership team, responsibility for organisation-wide commitments and initiatives. At present we expect these to include the following, but this list will be reviewed periodically to reflect the needs of the organisation in our dynamic context.
- Contribute to the development and delivery of organisational strategy, values and culture; and of our offer to programmes.
- Promote our mission to advance rights, equity and diversity in philanthropy across our hosted programme portfolio and develop measures to demonstrate it.
- Serve as Global Dialogue’s Safeguarding Lead, ensuring that programmes are aware of our safeguarding policies and procedures, supporting them to implement safe practice, and ensuring that any safeguarding concerns are raised promptly and handled appropriately.
- Support the development of new business, particularly the emergence of new initiatives from our existing programme portfolio, but also when opportunities arise externally.
- Assist in the on-boarding and off-boarding of programmes joining and leaving the programme portfolio, in collaboration with other members of the leadership team.
- Connect regularly with external peers, share learning, and participate in sector-wide initiatives to advance our mission and the organisation. Represent Global Dialogue externally at conferences and events, and promote the organisation by sharing our successes, learning and innovation through online content, consistent with our communications strategy.
This role has been benchmarked at a UK salary of GBP 75,000 (pro rata for a part time position). Candidates based outside of the UK will be offered comparable compensation either through an Employer of Record or consultancy contract, depending on their location. Global Dialogue offers a range of benefits including 25 days’ annual leave plus public holidays (pro rata), a flexible working policy, and personal development leave. Pension arrangements and other benefits will be negotiated based on the location of the applicant, local norms, and parity with Global Dialogue’s wider staff team. Please contact us if you would like further information about our approach.
The client requests no contact from agencies or media sales.
Salary: £34,500 - £38,324 per annum
Hours/Contract: Permanent - 35 hours per week
Based: Home Based (with option to work from Bocam Park office)
Closing date: 10th July 2024
Interview date: 15th & 16th July 2024
We are dedicated to assisting individuals and families affected by terminal illness and bereavement across the UK. As a Peer Support Service Team Leader, you will play a key part in making a real difference to those in need throughout the UK.
Marie Curie Benefits Package:
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you?
- Annual leave allowance:
- England and Wales = 25 days plus 8 public holidays (pro rata)
- Northern Ireland = 25 days plus 11 public holidays (pro rata)
- Scotland = 25 days plus 10 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS/PVG/Access NI
What we are looking for:
- A confident leader with line management experience of both staff and ideally volunteers.
- Excellent communication and interpersonal skills as well the ability to influence, enthuse and work collaboratively with colleagues.
- Managing emotional support services can be challenging at times, you will need resilience to deal with difficult situations in a busy virtual environment,
- Someone with an eye for detail and a passion for continuous improvement opportunities.
- Whilst this role predominantly involves day to day operations, you will be an ambassador for our department and services, so experience with media and PR interviews would be beneficial.
- Ideally you will come from a charity, health or social care background or have demonstrable customer service management experience from a similar industry (such as a contact centre).
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
Joining our Information & Support Team at an exciting time of growth in this new role, you'll provide crucial operational management for Marie Curie's Peer Support Services - our telephone companion and bereavement services. You'll line manage our Volunteer Co-ordinators and Peer Support staff ensuring the high quality provision of emotional support offered by over 150 volunteers, and be responsible for the development and expansion of these services, at a time when we know that more and more people need our support.
Whilst this is a busy role, responsible for the delivery of two growing services, the fulfilment that comes from seeing the positive impact on someone's life that we have supported, makes this role incredibly rewarding.
In this role, you will:
- Manage the day-to-day operations of Marie Curie's Peer Support Services to provide volunteer-delivered emotional support by phone to people living with a terminal illness, carers, family and friends as well as those who are bereaved from terminal illness.
- Line-manage a team of Volunteer Co-ordinators and Peer Support Officers ensure a high-quality service is provided to all service users and volunteers are recruited, trained and managed at the highest standard.
- Be responsible for service key performance indicators (KPIs), governance, leading on design and delivery of training to volunteers, and proactively managing the quality of our services.
- Alongside the Team Leader of our Support Line, act as a safeguarding lead, ensuring that all policies and procedures are followed and staff and volunteers receive the support that they need to deal with difficult situations.
- Support the growth plan for the services by proactively identifying opportunities to develop the services, working in partnership with other teams, and being an ambassador for the services within Marie Curie, and externally as required.
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via our recruitment team.
This role will be subject to receiving a Basic criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
ENS is seeking a Communications Coordinator to play a key role in enabling ENS to fulfil its mission to break the cycle of statelessness in Europe and realise everyone’s right to a nationality.
This is a great opportunity to help us deliver our new Strategic Plan working at the forefront of one of the most pressing human rights issues. The successful candidate will coordinate ENS’s communications work and help raise awareness and galvanise our membership to end statelessness.
The European Network on Statelessness (ENS) is a civil society alliance of over 180 members in 40 countries, committed to breaking the cycle of statelessness in Europe and realising everyone’s right to a nationality. We are dedicated to raising awareness about statelessness, supporting legal and policy development, and building civil society’s capacity to act. At the heart of our work lies the understanding that stateless people and their communities should be leaders of change.
We are looking for someone with a solid track record in developing and promoting engaging content to affect change on hard-to-win issues. The candidate should also have practical knowledge of online communications tools - including Mailchimp or similar email platforms, website Content Management Systems, CRM, and social media management platforms.
Working under the supervision of the Head of Communications, Operations & Development, the postholder will work closely with key partners, members, and other ENS staff to increase the impact of our advocacy work by developing engaging content. They will also support our efforts to put people and communities affected by statelessness at the centre of our communications work.
The post’s day-to-day responsibilities will among other things involve coordinating a busy online website and email publishing schedule, managing social media, and publication design and publishing.
The successful candidate will have experience working in a busy communications environment. The candidate will be highly articulate in English (other languages are an asset) with experience of working with diverse communities and stakeholders.
The postholder will be contributing positively to our dynamic organisational ethos and cross-team working where all ideas are valued, and innovation is encouraged. They will be able to fit well into a fast-paced environment with an international focus. We are looking for someone with interest in developing their skills as we take on new challenges in fulfilling our new strategic plan. The role represents an exciting opportunity for candidates with the necessary aptitude, flexibility, and ambition, as well as a commitment to addressing statelessness in Europe.
We provide a friendly and welcoming team environment. This includes flexible working arrangements and opportunities for learning and professional development.
Our vision is for a Europe where everyone is able to realise their right to a nationality.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FareShare Southern Central
Job Description –Community Coordinator Assistant
Reporting to: Regional Manager
Location: Totton
Contract: Permanent
Hours: 35hrs
Salary: £22,495-£23,170
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help tackle the cost-of-living crisis using England’s surplus food.
We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
As a Community Coordinator Assistant for FareShare, your primary responsibility will be to manage and sustain the Community Food Membership (CFM) programme. Your goal will be to maximize relationships and add value to create the best experience for our charity partners. To excel in this role, you must be an exceptional communicator with an approachable nature, capable of securing, developing, and maintaining relationships with charities, and raising awareness of FareShare Southern Central across the region.
The Community Coordinator Assistant will require a full clean driving licence, have access to a vehicle and be competent and confident traveling independently as they will be traveling across our region.
This role is vital in ensuring the success and sustainability of the FareShare Community Food Membership programme by fostering strong, supportive relationships with our charity partners and making a positive impact across the region.
Main areas of responsibility
The Community Coordinator Assistant will be responsible for the recruitment and retention of Community Food Members (CFMs) within the designated region. This role requires close collaboration with the Regional Manager, the Finance team, and Head Office. The Community Coordinator Assistant is expected to meet recruitment and retention targets, produce comprehensive reports, and ensure all requirements of funders are met.
- Organised, reliable and with a high attention to detail.
- Some experience with customer relationships management systems.
- Strong IT and Microsoft Office skills: Outlook, Excel and Word are essential.
- Strong numeracy.
- Ability to prioritise and multi-task as required.
- A strong team player with a good work ethic.
- Ability to work to tight deadlines and in a fast-paced environment.
- Understanding of GDPR principles.
- Curiosity and empathy with FareShare’s mission and strategy.
·
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Essential Criteria
- Previous experience in community work
- Excellent written and verbal communication skills
- Hold a full UK driving licence and have access to a vehicle
- Have a commitment to Equality, Diversity and Inclusion
- Eligible to work in the UK
Desirable Criteria
- Level 2/3 Food Safety training is desirable, but training will be provided.
- Have previous experience working with customer relationship management software.
- Be degree educated or have a strong career history doing similar roles in any sector.
- Have some experience of community.
Competencies and behaviours
- Develop and implement strategies to recruit new CFM’s
- Maintain relationships with existing CFMSs to ensure high retention rates
- Conduct outreach activities to promote the benefit of CFM membership
- Able to demonstrate being a Team player
- Eligible to work in the UK
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Location: Didcot
Discipline: Care and Support
Job type: Permanent
Salary: £30,000 per annum
Expiry date: 01 Aug 2024 23:59
Are you looking for a meaningful career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible?
As a Deputy Service Manager at Hft you’ll be supporting adults with learning disabilities to live the best life possible. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.
Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values.
What’s in it for you?
We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.
As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
We offer
- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Apprenticeships: Hft will fully fund and provide training for you to obtain your Level 5 Diploma in Leadership and Management within the first 12-18 months of your employment.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
About the role
Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service. You will support the Service Manager to manage and ensure the delivery of the service’s key quality and safety priorities by holding delegated responsibility in key areas of the day-to-day running of the supported living activity/service. You will also have delegated responsibility for the direct
supervision and line management of a team of Support Workers. As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an exemplary role model.
As a Deputy Service Manager, flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support worker role duties and responsibilities. Following your time on shift, and in general practice at all other times, you will have responsibility for reporting back to the Service Manager and for maintaining a continual dialogue loop of feedback that focuses on quality, and continuous improvement and learning and ensuring the smooth operation of the allocated group of services.
A full UK driving licence, with access to your own vehicle, is essential for the role.
About you
- You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager
- You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues.
- You need good IT skills and experience of maintaining records to be a success in this role. ???????
- You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan
- You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance
- If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you. ???????
???????For more information on the role and responsibilities, please refer to the job description & person spec.
Job Description & Person Specification
REF-215 036
Role Purpose
You will work alongside the Strategic Projects Manager to provide flexible and high-quality project management and administrative support to the Senior Management Team, working across THET’s programmatic, operations, policy, and advocacy work.
THET is experiencing an exciting time of growth, and you, alongside the Strategic Projects Manager, will play a critical role in supporting this growth to be managed well, and in ways that allow colleagues to maintain a focus on existing projects and programmes.
The Strategic Projects unit focuses on new and emerging areas of work which require close collaboration with staff across the organisation, and to use creative thinking, sound project management and administrative skills. Recently completed work ranges from providing interim programme and events management support to THET’s Experts In Our Midst programme, to project management and coordination support to the UK-Africa Health Summit. Work is now starting on initiatives to tackle the organisational change we see at THET, such as strengthening recruitment and induction processes, and improving our Equality, Diversity and Inclusion approach.
To be successful in this role, you will be a fast learner, get things done and excel in working across teams as well as managing a varied portfolio of work. You will be a strategic thinker with an ability to manage complex problems in situations with significant uncertainty.
Here are the top four things we think you can be excited about:
· Being at the heart of the global health partnership community, supporting UK NHS and other health workers to volunteer internationally.
· A varied portfolio of work, working with different teams and across several areas of the organisation.
· The chance to work across many aspects of a growing global health charity, including: organisation management and growth, project management, project development and initiation, and events management.
· Joining a friendly Programmes Team with a hybrid working pattern and plenty of learning and development opportunities.
Main Responsibilities
1. To provide high-quality project management support for new and emerging areas of work, responding flexibility to opportunities and needs as agreed with the Senior Management Team and Strategic Projects Manager.
2. To broker cross-organisational collaboration with the wider staff team to deliver on these projects and manage the effective handover of responsibility to those teams at appropriate moments.
3. To flex across projects and programmes during pinch points to provide extra capacity to team members where necessary.
4. To provide sound administrative support to the Senior Management Team and Strategic Projects Manager, undertaking research, planning and on occasion, logistical support as needed.
5. To liaise with a range of senior external stakeholders in the UK and overseas in the delivery of strategic projects.
6. To provide coordination support to key events in THET’s events cycle, when additional capacity is required.
Possible initiatives coming up over the next six months include:
· Developing and delivering defined Organisational growth initiatives;
· Supporting THET’s Mid-Term Strategy review;
· Developing organisational or project Standard Operating Procedures;
· Supporting SMT on the delivery of organisation-wide moments (such as the Staff Away Day, Country Director Annual Meetings)
· Supporting the planning and delivery of the THET conference and UK-Africa Health Summit;
How to Apply:
Candidates can apply by submitting a C.V and cover letter (maximum two-pages) stating their interest in this position and fit with the person specification.
This letter should be submitted with a CV to THET by midnight Sunday 7th July, with ‘Strategic Projects Coordinator’ in the subject line. Applicants must be available for interview and assessment w/c 15th July.
Please see Job Pack for full instructions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A leading professional membership body based in central London is seeking a Financial Accountant on a full-time, permanent basis.
The organisation is a prestigious and historic professional body providing an impressive array of qualifications, services and resources to its members. The organisation has around 50 staff and 19,000 members.
The salary offered is £60,000 per annum, with excellent benefits.
Job Title: Financial Accountant
Organisation: Professional membership body
Location: Central London with hybrid working (roughly 50/50 office and home-based)
Hours: Full-time
Duration: Permanent
Salary: £60,000 per annum
Key points:
-Financial Accountant role at medium sized professional membership body
-Full-time permanent role with salary of £60,000 per annum
-Hybrid working – 2/3 days pw on average in central London
-Reports to Head of Finance, no line management responsibility
-Role covers VAT, partial exemption, charity SORP statutory accounts, financial controls, audit prep and overseeing transactional finance - also covering payroll when required
-You will also be involved in the financial aspects of a largescale CRM project
Requirements:
-Fully-qualified accountant preferred but not essential
-Charity sector/membership sector experience preferred
-Strong Charity SORP and charity VAT experience required – candidates must have led on the internal delivery of yea-end accounts in-line with charity SORP and should have strong practical knowledge of charity VAT including partial exemption
Closing date: Ongoing
Interviews: 1st stage interviews w/c 1st July, 2nd stage interviews w/c 15th July
Our communications team showcases impactful stories. Following an internal move, we seek a new member to join our high-performing team. You’ll produce material to inspire and engage both new and existing supporters.
We are looking for someone who is enthusiastic, accurate, creative, and canny. Whether you are starting your career or have some experience, if you are:
- Looking to make a difference in some of the world’s poorest communities,
- Possessing outstanding writing and organizational skills with an understanding of social media,
- Able to handle complex priorities with a smile,
We would like to hear from you.
KEY RESPONSIBILITIES
Administrative Support:
- Assist the Production Manager with mail specs, collating information, creating purchase orders, and related tasks.
- Support the Media Manager in arranging regional coverage for overseas staff in the UK.
- Provide support to the Head of Communications and other team members.
- General administrative duties.
Scheduling and Planning:
- Update and maintain the print and digital communications schedule with audience managers.
Content Creation:
- Contribute to digital communications, including website content and social media.
- Assist in creating monthly print and digital communication documents.
- Support design tasks like picture editing and layout.
- Create subtitles for digital content.
- Participate in creative idea sessions.
Updates and Research:
- Monitor staff blogs for potential stories and produce a weekly social media roundup.
- Monitor external websites for relevant stories and brief teams.
- Provide research support as needed.
Media Library Management:
- Upload and remove media assets, ensuring accurate metadata and compliance.
- Support staff with acquiring and transferring assets from overseas programs.
- Improve the media library.
QUALIFICATIONS, SKILLS, AND EXPERIENCE
Highly Desirable Qualities:
- Communications or administration qualification
- Experience in a Christian organisation or charity environment
- Administration experience
- Experience in a communications environment
- Proficient in video editing, Photoshop, and design software like InDesign
Essential Qualities:
- Educated to degree or equivalent level
- Office experience through work or voluntary placements
- Team working experience
- Proficient in Microsoft applications, including Excel, social media and scheduling software
- Positive, assertive, and sensitive communication skills
- Efficient, organised approach, managing multiple deadlines and priorities with flexibility
- Able to work on own initiative
- Excellent attention to detail
Personal Attributes:
- Committed evangelical Christian, aligning with MAF UK's values and actively participating in activities.
- Emotional resilience, flexibility, and service orientation.
TERMS AND CONDITIONS
Location: Hybrid role with two days at MAF UK, Folkestone, and one day at our Operations Centre, MAF International, Ashford. The remaining two days from home or you may work at the office.
Working Hours: Full-time role (36 hours per week, with flexibility for additional hours occasionally outside normal business hours). Hours should be agreed with the line manager.
Annual Leave: 22 days per year plus 8 paid public holidays.
Pension Scheme: Non-contributory (10% of salary).
Probation: 3 months (with a one-month review).
HOW TO APPLY
If you are passionate about making a difference and meet the qualifications, please submit your CV and a cover letter addressing how your skills and experiences align with the role's requirements.
Deadline for applications: Monday, 22nd July 2024 at 9am.
The client requests no contact from agencies or media sales.
Location Coleford
Discipline: Care and Support
Job type: Permanent
Salary: £30,000 per annum
Expiry date: 31 Jul 2024 23:59
Are you looking for a meaningful career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible?
As a Deputy Service Manager at Hft you’ll be supporting adults with learning disabilities to live the best life possible. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.
Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values.
What’s in it for you?
We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.
As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
We offer
- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Apprenticeships: Hft will fully fund and provide training for you to obtain your Level 5 Diploma in Leadership and Management within the first 12-18 months of your employment.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
About the role
Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service. You will support the Service Manager to manage and ensure the delivery of the service’s key quality and safety priorities by holding delegated responsibility in key areas of the day-to-day running of the supported living activity/service. You will also have delegated responsibility for the direct supervision and line management of a team of Support Practitioners. As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an
exemplary role model.
As a Deputy Service Manager, flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support practitioner role duties and responsibilities. Following your time on shift, and in general practice at all other times, you will have responsibility for reporting back to the Service Manager and for maintaining a continual dialogue loop of feedback that focuses on quality, and continuous improvement and learning and ensuring the smooth operation of the allocated group of services
A full UK driving licence, with access to your own vehicle, is essential for the role.
About you
- You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager
- You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues.
- You need good IT skills and experience of maintaining records to be a success in this role. ???????
- You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan
- You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance
- If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you. ???????
???????For more information on the role and responsibilities, please refer to the job description & person spec.
REF-215 038
Senior EDI Lead
We are seeking a Senior EDI specialist to champion the EDI strategy both internally and externally, working with a professional association for members of the counselling professions in the UK.
Position: Senior EDI Lead
Location: Hybrid / Homeworking – role can be performed remotely with regular trips to Lutterworth
Salary: £58,805 pro-rota per annum
Hours: Part time – 29 per week over 4 days
Contract: Fixed term until March 2026
Benefits: Flexitime, flexible working, 5% / 5% Pension, 25 days annual leave (+ bank holidays), 24/7 confidential Employee Assistance Programme, Health Cash Plan, Gym discounts
Closing date: 17th July 2024
Interviews: 25th July 2024
The Role:
As Senior EDI Lead you will champion the EDI strategy both internally and externally through onward strategy development and stakeholder engagement, promoting the EDI principles through the services of our membership offering, providing support to members and management teams and reporting on progress through key performance indicators.
Key responsibilities include:
- Collaborate with the EDI panel and executive team to develop and implement a comprehensive strategy.
- Foster relationships with external stakeholders to promote EDI initiatives and ensure inclusivity.
- Lead and inspire the internal team to integrate EDI principles into culture and operations.
- Develop and deliver EDI training programs for enhanced awareness and understanding.
- Establish and report on KPIs to track progress and drive continuous improvement.
- Regularly report EDI strategy progress to stakeholders through various formats.
- Oversee annual impact assessments and communicate progress against KPIs to relevant stakeholders.
- Deliver specific EDI project initiatives as set out in the EDI roadmap.
About you:
To be successful in this role you will need to have specialist knowledge and experience of delivering equality, diversity, and inclusion projects/initiatives in complex organisations, this along with your exceptional communication and interpersonal skills will make you an ideal candidate for this role.
You will also have the following skills & experience required for this role
- Ability to develop and implement effective EDI strategies.
- Strong planning, organisational, time management, and budgeting skills.
- Understanding of diverse stakeholder needs.
- Excellent collaborative relationship-building skills.
- Proficient in overseeing project delivery within budget and communicating impact.
- Effective problem-solving skills for identifying and addressing project barriers.
- Advanced analytical and research skills for evaluating information and presenting findings.
- Excellent report writing and presentation skills.
- Familiarity with Microsoft software, including Microsoft CRM.
- Understanding of counselling and psychotherapy.
About the Organisation:
You will be working for a professional association for members of the counselling professions in the UK. They want to make a difference to the lives of people, through supporting and promoting the counselling professions.
You may have experience in areas such as Equality, Diversity and Inclusion, Equality, Diversity and Inclusion Manager, Equality, Diversity and Inclusion Officer, EDI Manager, EDI Lead, Equality and Diversity Lead, Equality, Diversity, Inclusion, Equality, Diversity and Inclusion Partner, #INDNFP.
Please note this role is being advertised by NFP People on behalf of our client.