Operations Management Jobs
We are looking for a full-time administrator to support the smooth running of the Education and Training Department. Duties include general office administration such as diary management, preparing and circulating reports ahead of meetings, taking minutes and supporting the department with various education and outreach activities. This post also provides administrative support to the Director of Education and Training. There will be a requirement to occasionally work in the evenings and at weekends.
What we need:
We need an experienced administrator with effective communications skills, a high standard of IT literacy and excellent attention to detail. You should have proven experience of minute taking and financial reconciliation. Previous experience of working in a membership organisation is desirable.
About us:
The Inner Temple fulfils its role in training and supporting both student and qualified barristers through Education and Training activities, which are arranged by a dedicated Education and Training Department. Our work covers:
- supporting students in schools and colleges, and prospective Bar students with a specific focus on equality, diversity and inclusion;
- scholarships for the law conversion course, vocational training, disability grants, pupillage and internships;
- the training of its student members (alongside the approved education and training organisations that provide the vocational qualification component);
- advocacy training for pupils and new practitioners;
- continuing professional development for established practitioners;
- support schemes including mentoring, marshalling and mock interview schemes.
What we offer:
A generous non-contributory pension benefit, private health insurance, free lunches at work when the Inn’s kitchens are open, a taxed daily luncheon allowance provided when they are closed, season ticket loan or Cycle to Work scheme after passing probation, 25 days’ annual leave and hybrid working
How to Apply:
To apply, please go to our website to download further information about the job and an application form. Then, please send your completed application form to the email address stated on our website. Please note that we will not accept CVs.
The Inn welcomes all applicants, especially those from under-represented groups to apply. Please also complete the equality monitoring form.
Please note that applicants need to demonstrate they have the right to live and work in the UK.
If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
The client requests no contact from agencies or media sales.
About the role:
As a Recruitment/HR Administrator, you will be joining a small dedicated Recruitment team providing an effective and efficient recruitment service to meet the organisation’s resourcing and staffing needs. You will be the first point of contact for internal and external enquiries and requests to the team; providing a high level of customer service throughout the recruitment cycle.
You will also be responsible for carrying out the administrative tasks for the recruitment and on-boarding of new staff and ensuring that our recruitment processes, continue to adhere to best practice, equality, fairness and relevant employment legislation. You will also be involved in the wider HR team's Projects on EDI and organisational changes, this will include designing and delivering training to hiring managers and wider SHP staff.
As an integral part of the HROD team you will have the opportunity to welcome new starters into the organisation with a positive attitude and insight into a flourishing career at SHP.
There is ample opportunity for the role to be worked from home, with an occasional need (e.g., 1-2 days per week) to attend our head office in King's Cross to facilitate interviews, attend team meetings and other business needs.
About you:
- Demonstrable experience of working in a busy office environment within HR and or recruitment with experience of working with and maintaining HR and Recruitment systems, including but not limited to ATS (applicant tracking system), payroll, HR and DBS services.
- A strong understanding of the key administrative tasks carried out within a recruitment process and of the legal requirements of the recruitment process and HR department.
- A pro-active approach and ability to work using own initiative.
- Able to understand and follow written policies and procedures, maintain confidentiality and securely protect data with an attention to detail with the ability to process and update information accurately.
- Strong time management skills, able to effectively manage workload, multiple priorities and meet tight deadlines.
- Able to use MS Office package (particularly Word, Excel and Outlook) at an intermediate level.
- Strong interpersonal and communication skills – able to communicate effectively verbally and in writing with a variety of people from candidates to hiring managers etc. and ability to work effectively as part of a team and build good working relationships at all levels.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Closing Date: Sunday 21st July at midnight
Interview Date: Monday 29th July via Microsoft Teams
Please note we will be interviewing candidates as applications are received, please submit your application at your earliest convenience as we reserve the right to close the advert before the date listed above.
If you are struggling to access our online working portal, please email the recruitment team for assistance.
The client requests no contact from agencies or media sales.
Senior EDI Lead
We are seeking a Senior EDI specialist to champion the EDI strategy both internally and externally, working with a professional association for members of the counselling professions in the UK.
Position: Senior EDI Lead
Location: Hybrid / Homeworking – role can be performed remotely with regular trips to Lutterworth
Salary: £58,805 pro-rota per annum
Hours: Part time – 29 per week over 4 days
Contract: Fixed term until March 2026
Benefits: Flexitime, flexible working, 5% / 5% Pension, 25 days annual leave (+ bank holidays), 24/7 confidential Employee Assistance Programme, Health Cash Plan, Gym discounts
Closing date: 17th July 2024
Interviews: 25th July 2024
The Role:
As Senior EDI Lead you will champion the EDI strategy both internally and externally through onward strategy development and stakeholder engagement, promoting the EDI principles through the services of our membership offering, providing support to members and management teams and reporting on progress through key performance indicators.
Key responsibilities include:
- Collaborate with the EDI panel and executive team to develop and implement a comprehensive strategy.
- Foster relationships with external stakeholders to promote EDI initiatives and ensure inclusivity.
- Lead and inspire the internal team to integrate EDI principles into culture and operations.
- Develop and deliver EDI training programs for enhanced awareness and understanding.
- Establish and report on KPIs to track progress and drive continuous improvement.
- Regularly report EDI strategy progress to stakeholders through various formats.
- Oversee annual impact assessments and communicate progress against KPIs to relevant stakeholders.
- Deliver specific EDI project initiatives as set out in the EDI roadmap.
About you:
To be successful in this role you will need to have specialist knowledge and experience of delivering equality, diversity, and inclusion projects/initiatives in complex organisations, this along with your exceptional communication and interpersonal skills will make you an ideal candidate for this role.
You will also have the following skills & experience required for this role
- Ability to develop and implement effective EDI strategies.
- Strong planning, organisational, time management, and budgeting skills.
- Understanding of diverse stakeholder needs.
- Excellent collaborative relationship-building skills.
- Proficient in overseeing project delivery within budget and communicating impact.
- Effective problem-solving skills for identifying and addressing project barriers.
- Advanced analytical and research skills for evaluating information and presenting findings.
- Excellent report writing and presentation skills.
- Familiarity with Microsoft software, including Microsoft CRM.
- Understanding of counselling and psychotherapy.
About the Organisation:
You will be working for a professional association for members of the counselling professions in the UK. They want to make a difference to the lives of people, through supporting and promoting the counselling professions.
You may have experience in areas such as Equality, Diversity and Inclusion, Equality, Diversity and Inclusion Manager, Equality, Diversity and Inclusion Officer, EDI Manager, EDI Lead, Equality and Diversity Lead, Equality, Diversity, Inclusion, Equality, Diversity and Inclusion Partner, #INDNFP.
Please note this role is being advertised by NFP People on behalf of our client.
Electronic Records Specialist
£37,567 pa plus excellent benefits
London
Full-time, Fixed-term contract until December 2025
Ref: TG4159
Are you able to help bring a transformation to the way in which people manage information and records across a large organisation, which will have an impact on the capture of future historical records?
We are seeking an electronic records management specialist with proven experience of working in information and records management to join our Programme team. The successful candidate will be the key point of contact for all teams on electronic records management at Tate during the migration of records from shared drives to SharePoint Online with an additional plug-in and will play a crucial role in records management as a SharePoint systems administrator.
The ability to communicate well across the organisation will be critical to success together with knowledge and experience of system administration of SharePoint and records management. We are also looking for someone who will be able to apply the principles of diversity and inclusion in building and maintaining relationships with colleagues.
This position is offered on a fixed-term contract until December 2025.
Tate offers a range of benefits, including 25 days annual leave entitlement, rising to 27 days pro rata after 3 years of service; an extra day off for your birthday each year; a cycle to work scheme; opportunities for blended and flexible working; free access to Tate exhibitions and other museums and galleries; Life Assurance; and a ‘Defined Contribution’ pension scheme with generous employer contributions. Successful candidates who are already members of the Civil Service Pension Scheme or have recently left the scheme may be eligible to remain as members of this scheme instead.
Our jobs are like our galleries, open to all
Closing date: 14 July 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A leading professional membership body based in central London is seeking a Financial Accountant on a fixed term contract basis for 3-4 months.
The organisation is a prestigious and historic professional body providing an impressive array of qualifications, services and resources to its members. The organisation has around 50 staff and 19,000 members.
The salary offered is £60,000 per annum (pro-rata), with excellent benefits.
Candidates should be available to start the role immediately or within 1 week – the role is to cover the gap between an existing member of staff leaving and a new one likely joining later in the summer.
Job Title: Financial Accountant
Organisation: Professional membership body
Location: Central London with hybrid working (roughly 50/50 office and home-based)
Hours: Full-time
Duration: 3-4 month fixed term contract
Salary: £60,000 per annum (pro-rata)
Key points:
-Financial Accountant role at medium sized professional membership body
-Fixed term contract role for 3-4 months with salary of £60,000 per annum (pro-rata)
-Hybrid working – 2/3 days pw on average in central London
-Reports to Head of Finance, no line management responsibility
-Role covers VAT, partial exemption, charity SORP statutory accounts, financial controls, audit prep and overseeing transactional finance - also covering payroll when required
-You will also be involved in the financial aspects of a largescale CRM project
Requirements:
-Fully-qualified accountant preferred but not essential
-Charity sector/membership sector experience preferred
-Strong Charity SORP and charity VAT experience required – candidates must have led on the internal delivery of year-end accounts in-line with charity SORP and should have strong practical knowledge of charity VAT including partial exemption
Closing date: Ongoing
Interviews: Ongoing / rolling
Fixed term contract to 28th February 2025
Full-time / Part-time / Job share available
We have been awarded a significant grant from the Defra Trees Call to Action Fund for #Defra Heart of England: growing momentum, capacity, skills and trees. In partnership with Stratford-on-Avon, Warwick, and Wychavon District Councils, the Heart of England Forest is leading this three year project to engage with landowners and local communities to increase tree cover across the landscape. Working together to identify suitable areas for trees to be planted, facilitate tree planting, and support woodland maintenance, new woodlands will be created that benefit the environment, boost biodiversity, and provide havens for communities to enjoy.
We are looking for two candidates with widespread experience of project delivery and good team working skills. The successful candidates will work closely with project partners to engage with local communities and larger scale landowners to identify suitable areas for tree planting. Working with them to understand their needs, you will provide information on different types of planting and support them through the regulatory and funding process.
You will be passionate about landscape-scale conservation and the benefits this brings to both people and wildlife and have a demonstrable track record in successful team working.
The post will be based in the Heart of England Forest head office in Dorsington, but due to the nature of the project hybrid working will form part of the role. Each project delivery post has been assigned a particular geographic area – Warwick, Stratford-on-Avon or Wychavon district – and will be expected to travel extensively across their project area. However, both posts will contribute to delivery across the wider project area as applicable, working on a collaborative manner with the existing project team.
Our commitment to Equity, Diversity and Inclusion
The Heart of England Forest is committed to encouraging equity, diversity and inclusion amongst our current and future workforce. We are a Disability Confident Employer and part of The Race Report, driving diversity in the environment sector. We want our workforce to be truly representative of all sections of society and welcome applications from all qualified candidates.
Closing date: Sunday 14th July 2024 - midnight
Interview date: Friday 26th July 202
The client requests no contact from agencies or media sales.
The Head of Strategic Projects and Management (Maternity Cover) will be pivotal in the Strategic Management Department, which is a supportive and hard-working team playing a critical role in the organisation. This role involves leading strategic and project management efforts, along with reporting for the Foundation and Academy Trust, to ensure a unified approach to strategic and operational changes. The individual will conduct research to identify, propose, and lead specific projects that enhance the organisation’s development and operations. Additionally, they will spearhead the execution of the Academy Trust’s growth strategy as agreed upon.
Purpose of the role
The Head of Strategic Projects and Management (Maternity Cover) will play a key role in the Strategic Management Department. The postholder will lead strategic and project management and reporting for the Foundation and Academy Trust, ensuring that there is a coordinated approach to strategic and operational change. The postholder will lead research, identifying, proposing and leading specific projects which will enhance the organisation’s development, operations and reach. The postholder will also lead the delivery of the Academy Trust’s growth strategy in its agreed form.
Responsibilities
Strategic Development
- Identify, propose and lead strategic development opportunities for the organisation. Conduct sector research to ensure that the Foundation’s strategy is data and environment-informed. Keep abreast of political developments in relation to MAT growth and development and investigate emerging opportunities in the field. Produce feasibility studies for prospective longer-term growth and development options in line with the overall Foundation Strategy.
- Develop and maintain an organisational analysis, including undertaking and presenting research on potential joiner schools and strategic partners, such as for joint ventures and new initiatives. Champion the Foundation Office’s adoption of Microsoft Viva Goals and the Objectives and Key Results (OKR) framework across various leadership groups, leveraging the platform as a tool for collaboration and strategic planning. This includes the delivery of training workshops and either leading or overseeing regular check-ins. Monitor and track major projects across the Foundation, supporting colleagues where required with project management oversight, visibility of key activity and effective resource allocation. Roll out and then embed the new major projects approval process across Academy Trust schools, ensuring consistent usage of the documentation and a commitment to continuous improvements. Maintain an engagement plan designed to attract and secure new joiner schools and strategic partners. Review and refine joiner school and strategic partner criteria on an ongoing basis in response to internal and external drivers. In collaboration with the External Relations Department, develop marketing and communications collateral linked to both the departmental and growth strategy.
Project Management and Reporting
- Have oversight of and manage the methodology, quality assurance and compliance of major organisational projects, ensuring that these projects are well-planned and well-executed, with appropriate approval, resourcing and evaluation. With the support of others, embed effective reporting processes across the organisation so that the Foundation Executive Committee and governance Groups, Committees and Boards benefit from a comprehensive schedule of reported information.
Growth Projects
- Conduct growth research with a focus on the current educational and political climate, looking to the Department of Education and West Midlands Regional Directorate for changes and updates to relevant policy. In the event of an academy conversion, transfer, or merger, the postholder would also undertake the following duties: Convene and manage a project group comprised of representatives from the school, the Academy Trust and Birmingham City Council if appropriate. Manage all project documentation (including a comprehensive and regularly updated project plan, a register of risks and issues, an action tracker, project meeting notes, and reports to Trustees). Lead a thorough due diligence process. Support the incoming school to run a consultation process. Liaise with the Academy Trust’s legal advisers, Birmingham City Council, the DfE and other parties to bring about the completion of necessary land transfers, funding agreements, commercial transfer agreements and any required supplementary agreements. Manage the school’s integration into the Academy Trust’s operating model, ensuring that operational leads from relevant departments are kept informed of the project’s progress and issues and deliver any integration requirements. Act as a point of contact and support for operational leads, presenting issues and information arising from the due diligence process advising where actions are required. Develop and manage conversion budgets in collaboration with the Finance Department. Report to the appropriate board on project progress and risk mitigation.
2026 Foundation Strategy
- Prepare for the next iteration of the Foundation Strategy, supporting the Chief Executive Officer and Director of Strategic Management to research, write, communicate, refine, and then implement the strategy.
Leadership and Management
- Deputise for the Director of Strategic Management. Be accountable for the achievement of relevant objectives and associated key performance indicators set from the Foundation Strategy. As appropriate, represent the Foundation’s and Academy Trust’s interests in relevant internal and external fora. Play a full part in the life of the Foundation’s and Academy Trust’s communities and support its ethos. Be responsible for ensuring that relevant Foundation and Academy Trust policies are effectively implemented. Produce papers and report to appropriate Boards, Committees and Advisory Groups. Any other tasks which may be agreed from time to time with the post holder.
The post holder will be required to attend meetings (including evenings) and to travel off-site.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
General responsibilities and duties
- To support the wider department which is comprised of Governance and Risk and Compliance in addition to Strategic Projects and Management, providing ongoing advice and guidance to schools within the Foundation and growing the reputation of the department.
- To develop a clear understanding of the Foundation’s vision, mission, and strategic aims and to actively support these.
- To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
- To identify and undertake relevant training to enable continuing professional development, where resources allow.
- To prepare for and proactively engage in the performance review cycle with your line manager.
- To attend appropriate internal and external meetings, as directed by your line manager.
- To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
Person Specification
Knowledge and Experience
Essential
- Demonstrable experience of working in a project management environment within a complex organisational setting
- Knowledge of and experience in successfully applying recognised project management methodologies
- Experience of producing comprehensive research papers
- Experience of driving change and an ability to work on short and long term projects simultaneously to deliver against organisational objectives
Desirable
- Experience of working in an education environment
- Proven experience of delivering an academy conversion or transfer project to the desired outcome, on time and to budget
- Proven experience in the interpretation and application of legal advice
- Understanding of the educational landscape within Birmingham
Qualifications
Essential
Qualified to degree level with significant post qualification experience and in-depth professional knowledge acquired through experience
Evidence of continuing relevant professional and personal development
Competencies
Leader
- High expectations for all
- Collaborative spirit
- Vision
- Integrity
- Openness to learn
Leading
- Shaping the future
- Unlocking potential
- Ensuring impact
- Creating collective efficacy
- Contributing to Birmingham and beyond
General
- Highly developed written and verbal communication skills with substantial experience of writing succinct papers and documents and presenting information to senior stakeholders
- Strong attention to detail and ability to analyse complex data
- Numeracy and analytical skills sufficient to be able to manage budgets effectively
- Excellent relationship building skills, with the ability to harness collective strengths and work cross functionally to deliver success
- An excellent communicator, influential, credible, calm under pressure and able to deal effectively with a diverse range of issues
- Authoritative but diplomatic, willing to challenge constructively with strong influencing, persuading and negotiating skills
- Ability to work effectively with senior stakeholders and suppliers displaying confidence and gaining trust
- Politically astute and sensitive to the priorities and dynamics of a large educational organisation
- Self-motivated and able to use initiative to plan work effectively and prioritise tasks, staff and resources and work methodically under pressure
- A pragmatist with a positive and can-do attitude, willing to be hands on and understand the details where necessary
- Highly competent in using Microsoft Office applications
- Holding and articulating e a clear set of values and strong moral purpose that aligns with the Foundation’s mission An outstanding ambassador for the Foundation, displaying the Nolan principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership
- Committed to safeguarding student safety
- Committed to equality, diversity and inclusion
- A customer focus, understanding a range of needs and delivering on those needs within the wider organisational priorities
- Ability to deliver at pace
The Schools of King Edward VI in Birmingham is an educational charity supporting twelve schools and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS).
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974 and covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role.
CHARITY NUMBER: 529051
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced complaint resolution expert? Want to be part of a dynamic call centre team?
Are you ready for a job where you can truly make a difference? If so, we invite you to join our Customer Experience team as a Complaints Resolution Officer!
About the Role:
At British Heart Foundation, we’re dedicated to providing exceptional customer service and resolving issues with a positive, solution-focused approach. We’re currently seeking a Customer Resolution Officer to join our dynamic call centre team.
Key Responsibilities:
- Managing Incoming Customer Complaints: You will be the main point of contact for customers wanting to voice a complaint, which can cover a wide variety of topics including, risk, safeguarding and compliance. You’ll ensure their concerns are addressed with empathy, efficiency, and expertise.
- Assessing Customer Needs: You will evaluate each complaint to understand the underlying issues and determine appropriate courses of action. Additionally, you’ll assess the need for input from other teams, including Safeguarding, by identifying patterns, root causes, and potential solutions.
- Providing Accurate Information: Utilising our established procedures, you will provide accurate and comprehensive information to customers. This may involve explaining company policies, addressing specific service issues, and clarifying next steps.
- Effective Communication: You will communicate professionally and courteously with customers via phone, email, and live chat. Active listening skills are essential to fully understand customer concerns.
- Working at Pace: Adhere to company protocols for handling complaints, escalation processes, and resolution timelines, delivering results on time and within Service Level Agreements (SLAs) as set out in the Complaints Policy.
- Customer Service: Strive to exceed customer expectations by providing exceptional service. Whether it’s offering suggesting solution or ensuring timely follow-up, your commitment to customer satisfaction is second to none.
Working arrangements
This is a blended role, where your work will be dual located between your home and our Birmingham office. At the moment the team typically go into the office once a week on a Wednesday.
The role working hours are Monday - Friday 9:00 - 17:00.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
We are aiming for start date someone in this role ASAP.
About You:
To excel in this role, you will have:
- Experience in a Call Centre and Complaints: You have experience in a call centre, dealing with customer complaints including conflict resolution, reporting, communication. Prior experience in a regulated environment would be advantageous.
- Communication Skills: You have exceptional verbal and written communication skills, demonstrating clarity, empathy, and active listening.
- Exceptional Problem-Solving Skills: You can analyse complaints, identify patterns, propose solutions, and collaborate with other teams.
- Empathy, Patience, and Resilience: You can handle challenging customers and situations calmly and professionally.
- Technical Proficiency and Familiarity with CRM: You are proficient in using various technology systems, including CRM software.
- Excellent Organisational and Time Management Skills: You can manage multiple inquiries, prioritise tasks, stay organised, and exceed KPIs & SLAs.
- Attention to Detail: You accurately document inquiries and information.
- Positive Attitude:You have a can-do attitude. You collaborate with colleagues and customers while contributing to a supportive environment.
- Adaptability: You are willing to learn and adapt to evolving challenges.
About the team
Welcome to our newly reformed Customer Complaints Team at BHF! We're about being brave, compassionate, informed and making a genuine impact. Join a vibrant team where innovation flourishes, and each day offers a chance to revolutionise customer experiences. Our team champions inclusivity, fosters new ideas, and cultivates a collaborative environment. Join a culture not just focused on resolving complaints, but empowering each customers help us transform the lives of people living with heart and circulatory diseases.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee net
What's in It for You?
Our perks include:
- 30 days annual leave plus bank holidays
- Private medical insurance, dental health cover, and money towards gym membership.
- Pension scheme with employer contribution up to 10%.
- Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
- Life assurance.
- Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
We're CIPD-recognised for our Live Well. Work Well programme, and we're on a mission to make heart health a priority, starting with you. From home to the office, we're here to inspire and guide your journey to a healthier, happier life.
Our vision is a world free from the fear of heart and circulatory diseases.
Scripture Union is passionate about seeing a new generation of children and young people have a vibrant, personal faith in Jesus. We are seeking a dynamic and organised Support Worker to work in partnership with key staff across the Movement. The successful candidate will be instrumental in supporting the smooth running of day to day operations of the Central team.
The successful candidate will:
· Act as first point of contact for team enquiries.
· Build relationships and communicate well with Faith Guides, Local Mission Partners and volunteers.
· Book venues (e.g. churches) and oversee administration for events in the region.
· Produce accurate notes of discussions and decisions taken during Regional meetings.
· Assist with the registration and data management of local Faith Guides and volunteers.
· Provide administrative support for holidays, including DBS clearance of volunteers (and attending at least one event to provide first hand support).
· Manage personal data within GDPR and SU guidelines, including records of staff compliance (e.g. safeguarding, first aid).
· Help streamline and improve team communications to supporters, ensuring informative, well presented (print and email) prayer updates are sent regularly within set deadlines.
· Help to keep the Central Team’s page on the Scripture Union website informative and up to date.
· Undertake other administrative, supportive, and promotional tasks, in line with SU’s Revealing Jesus strategy, as required by the Regional Mission Team Leader.
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please send your CV and a covering letter (by email) to our HR Officer,
We will contact shortlisted candidates to ask them to complete an application form ahead of interview.
We provide a range of benefits to reward our employees which includes: 23 days annual leave plus bank holidays plus an additional 5 days to volunteer on a Scripture Union event. This is on a pro-rata basis. Group pension scheme, with up to 12% employer contribution. Life insurance (death in service), permanent health insurance (PHI) and free Bible reading notes.
This is a part time role at 14.5 hours per week and offers remote/hybrid working in line with SU’s hybrid working policy. If you have any questions about this role, please contact , HR Officer by e-mail and they will call you back.
Closing date: 2nd August 2024 (at 4pm)
Interview date: 21st August 2024
Interview location: Trinity House, Opal Drive, Fox Milne, MK15 0DF, Milton Keynes
The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – Head of Key Food Partnerships
Reporting to: COO
Location: Flexible (regular food industry visits and travel)
Contract: Permanent
Hours: Full Time-35 hours
Salary: £68,974-£72,605(National) or £72,605-£76,426 (London)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare now operates 35 Regional Centres around the UK. The majority of these are run by local charitable organisations we call our Delivery Partners. This enables us to be a UK-wide organisation yet also think and behave with local concerns at the heart of our actions. For more info please visit FareShare website.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives. Our Values:
Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
Our key priorities at FareShare UK are to grow the food volumes accessible to the charities and community groups we support across the UK. Food partners (manufacturers, retailers, wholesalers, importers, packers, catering providers, producers and others) are pivotal in helping us to meet these priorities, providing access to food and many other strategic resources. This crucial role will focus on working with our top food partners to maximise the mutual value in the relationship through strategic and structured account management. Our ability to meet growing demand and retain our leading position in the food redistribution landscape will be heavily influenced by the success you have in this role.
You will be the direct account lead for some of the biggest food accounts in the UK and you will lead part of the Food Partnership Team for managing and engaging new business relationships to drive and grow food and funding from top food partners.
As part of this role, you will lead the transition to a tiered and structured strategic account management approach of all top partners. Coordinating colleagues in the food team and other FareShare teams: FareShare Go, Marketing, Fundraising, Network Operations and Volunteering teams to ensure that top partners get an excellent service. You will work with the top food partners and other stakeholders to ensure appropriate identification of activities, and monitoring of progress, benefits and evaluation.
You will help identify and overcome the barriers to food redistribution and increase the volumes of foods available to FareShare from food partners and their wider supply chains.
Working with marketing and relevant teams you will develop sales materials to open opportunities for more food and other resources from top partners.
You will lead new business development for FareShare Go and work closely with the FareShare Go operations team to mutually agreed objectives. You will support the team to develop new opportunities to deliver the FareShare Go service to food partners including meeting tenders and developing compelling propositions for partners.
Main areas of responsibility
Business Development and Relationship Management
- Support the senior Leadership team by implementing and driving FareShare’s strategy to deliver the services that our top food partners want now and in the future.
- Develop sales and tender materials to win new and grow current business for increased food, funds and other strategic resource.
- Keep up to date on trends and key areas of opportunity for top accounts.
- Directly account manage the largest opportunity accounts that we want to engage or grow.
- Develop strategic relationships and account strategies with top food partners to maximise the volumes of surplus food and funding to FareShare through structured joint business planning process.
- Embed a strategic approach to account management and joint business planning processes for top partners to make sure that they have a structured first in class service from FareShare.
- Ensure oversight of all account activities and provides regular updates to, and feedback opportunities for relevant FareShare stakeholder teams including FareShare Go operations, Food Co-ordination, marketing and fundraising.
- Develop key relationships with key personnel within our top food partners and develop a good understanding of their structure and operations to help drive sustainable, successful relationships and engage the relevant internal departments
Business Process Improvement to deliver growth
- Understand the barriers to redistribution of food and lead initiatives to overcome them
- Develop new models of food redistribution which meet market needs and build new channels of supply to FareShare
- Liaise with colleagues in the FareShare Go and Food Co-ordination Operations teams to highlight and resolve any operational issues and support related initiatives as appropriate
- Work with the food partner to develop appropriate systems and business processes which will ensure they are managed in the most environmentally, socially and financially efficient way.
Project and Initiative Management
- Be responsible for managing and communicating key projects and initiatives and securing support from a range of internal stakeholders within the food partners and among the FareShare network.
- Prepare and proactively present the benefits of new initiatives to existing and potential partners despite the challenges to existing embedded processes.
People and Culture
- Lead, manage and motivate the part of the Food Partner Team focused on engagement and growth, creating a culture of high performance and a positive and supportive working environment.
- Support effective working with colleagues in the wider Food Team, and Network Development and Operations Teams to support an atmosphere of collaboration and trust consistent with FareShare’s values
- Foster positive change, new ways of working and an understanding of best practice
- in using FareShare’s Customer Relationship Management systems.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
- Proven influencing, negotiation and selling skills, to understand the needs of a key partner and ability to demonstrate the value of the proposition to the customer.
- Understanding of a strategic account management approach and ability to manage multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
- Good working knowledge of the key players in the food retail industry and an appreciation of their ways of working with their supply chains
- Successful track record of managing cross-functional projects such as new launches, operational initiatives, promotional activity or other projects to tight timescales and budgets, ensuring involvement of all key stakeholders
- The ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders
- Ability to prioritise effectively with strong time management skills to ensure effective allocation of FareShare resources to cope with competing demands and to prioritise tasks appropriately
- Ability to use own initiative working independently and responsibly
Experience
- Retail account management experience working at multiple levels including Directors across Operations, Communications, Marketing, CSR, business support and technology teams
- Demonstrable experience of driving significant growth and impact in food accounts
- Track record of building, leading and managing high performing, effective teams through periods of growth and change
- Experience of managing direct reports including managing performance issues
- Project management of multiple stakeholder initiatives
- Delivery of process improvement in a sales or customer service environment
- Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.
- Drive, motivation and attention to detail in ensuring all business opportunities presented to FareShare are captured and explored
- Pro-active, organised and able to work under pressure, whilst maintaining excellent attention to detail
- Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good level of numeracy and literacy
Competencies and behaviours
- Excellent written, verbal communication and presentation skills
- Proven ability to lead and manage teams and build strategic relationships across the business with a customer service focus
- Negotiation and influencing skills to deliver win-win outcomes
- Excellent, proven organisational skills
- Creative approach to problem solving
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Having a clean, appealing, organised environment maintained by friendly enthusiastic staff preserves a good impression and upholds our reputation for outstanding customer service.
As Facilities & Hospitality Assistant you will be well presented, have excellent customer service skills with the initiative to exceed client expectations. You will have an exceptional eye for detail and will support the team in creating a clean and orderly environment for both our internal and external customers.
We are looking for someone who is enthusiastic and self-motivated, who will take pleasure in their work and delights in offering a Christ like service to others either through cleaning or catering. If you have the necessary attitude as well as aptitude, then this role may be for you.
This position is based at our Broadcast Centre, Hanchurch Lane, Stoke on Trent ST4 8RY, but it will be necessary to travel to our Operations Centre, Westport Road, Stoke on Trent ST6 4JF as workload dictates.
Closing date for applications: – Friday 5th July 2024, noon. However, we will close the application process early if sufficient candidates apply.
On Site Interviews: Friday 12th July 2024
Interviews will take place at our Broadcast Centre
Salary: £22,620 per annum plus staff benefits. UCB's staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%
UCB is a Christian Charity. Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy
The client requests no contact from agencies or media sales.
Job title: Strategy & Planning Officer
Salary: £34,042 per annum
Location: 5.7 The Loom, 14 Gower’s Walk, London, E1 8PY (Hybrid Working)
Contract/Hours: 35 hours per week, full-time (24 months FTC).
Benefits
- 33 days of holidays including bank holidays plus Christmas office closure.
- Option to buy or sell holiday days.
- Generous pension scheme of up to 10% employer contribution.
- Bike loan scheme for the purchase of a new bike.
- LinkedIn Learning with an extensive number of courses available.
- Employee Assistance Programme.
Fairtrade Foundation are recruiting for a Strategy & Planning Officer to play a critical role in supporting the Strategy & Planning team, a small, talented group responsible for strategic planning and implementation, design and project management of critical strategic initiatives and the delivery of organisational governance ensuring regulatory compliance. As we begin to approach the end of our current strategy in 2025, and look to shape our next strategic cycle beginning in 2026, it is an exciting, pivotal time to join the Fairtrade Foundation.
We are looking for an excellent multi-tasker and problem solver to assist the Strategy & Planning management team with project management, business operations analysis and strategy development to improve the Foundation’s organisational efficiency. Their role involves a blend of analytical processing, communication skills and business insight. This role is a fantastic way to start a career in strategy, and will provide a platform to learn and significantly impact an organisation.
The Fairtrade Foundation is a fast-paced, dynamic environment, and the ideal candidate will need to be confident in balancing multiple tasks and projects simultaneously, co-ordinating and supporting meetings, presentations and data collection on behalf of the Head of Strategy & Planning. We are looking for someone who can work to often tight deadlines, dealing with complex business issues and managing internal stakeholder expectations. Those who excel in the role find the work's variety, intellectual stimulation and problem-solving satisfying. They also enjoy influencing business strategies.
Previous experience at an NGO or within the charity sector is not a prerequisite for this role. Candidates with other sector backgrounds are welcomed and positively encouraged. Successful candidates will need to demonstrate a proven ability to adapt to new environments, using their experience, insight and stakeholder relationship skills to support sustainable change.
We are excited to meet passionate and enthusiastic candidates who share our vision for a better world. If that sounds like you, then come and join our movement for change.
Closing date: 1pm Friday 19th July
Interviews will take place on the 7th August
Contract: Full-time, 24 months FTC.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Slavery is the fastest growing crime in the world. There are thought to be 40 million people enslaved worldwide and, based on our own research using police data, more than 100,000 victims in the UK alone.
Justice & Care is an anti-slavery organisation working internationally to address slavery and human trafficking, provide release and care for victims, dismantle criminal networks and bring perpetrators to justice. It works to protect communities at risk from traffickers and spark systemic change by working with policy makers and other key stakeholders.
Our Purpose: Joining forces to end modern slavery.
Our Mission: By bringing together specialists, we work to prevent slavery, to release and care for victims, to uncover and dismantle criminal networks and to spark systemic change.
Our Values: As an organisation we have a set of core values that underpin and inform all we do:
• We are collaborative
• We are courageous
• We are experts
• We are relentless
• We are pioneering
This role
We are recruiting for an experienced senior HR professional to take ownership of all UK HR functions within the organisation, building on the structures already in place to ensure we are a supportive and dynamic place to work.
Justice and Care is at an exciting moment with the imminent launch of a new ten-year strategy and this role will be at the forefront of helping the organisation thrive as we seek to increase our impact.
The Head of HR is a standalone role but will work closely with the Global leadership team and form part of the UK Leadership team. They will be responsible for managing the day-to-day HR operations, overseeing recruitment, employee relations, employee experience, learning and development, reward, talent management, people analytics, EDI and wellbeing.
Your main responsibilities will include;
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Developing and delivering a forward-thinking People Strategy.
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Leading on all people-related activities throughout the full employee life cycle including recruitment and onboarding, performance management, leavers, and related policies and systems.
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Leading on the development, updating and day-to-day implementation of progressive HR policies and processes.
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Leading on all employee relations matters ensuring are handled fairly and consistently in line with legal requirements and Justice and Care’s policies and procedures.
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Implementing and overseeing all learning and development and training programmes within the organisation.
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Managing the HR System ensuring it holds accurate information on all staff
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Ensure we have in place robust and competitive pay and reward frameworks, supporting high performance and career progression.
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Work with the Director of Finance and the Finance team to ensure the accurate processing of payroll.
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Line manage the Executive Assistant/Team Administrator.
Please visit our website to view the full job description and for details of how to apply.
The client requests no contact from agencies or media sales.
Soul City Arts (SCA) is an arts organisation committed to developing creative programmes with a vision of ‘connecting communities and transforming society through creativity’.
ABOUT US:
The organisation is founded and led by artist and curator Mohammed Ali MBE, who has built a strong team over the past two decades. We create events and programmes that explore commonalities and shared narratives of people across all faiths and those of differing perspectives. We seek to build hope, pride and confidence within communities enabling them to celebrate themselves and their narratives. We like to help tell the stories of everyday people in extraordinary form.
We are currently a small team of three employees and 3 more regular freelancers with ambitions to grow!
We are now looking for our next hire - an experienced Senior Producer - to help us support our ambitious plans.
ABOUT THE ROLE:
The Senior Producer will support SCA’s Artistic Director in the effective delivery of all SCA activity, from planning to delivery review, whilst providing effective event support. You will supervise and manage a small team.
As Senior Producer you will work collaboratively with creative organisations and practitioners; be skilled at building relationships with speed and credibility with people at all levels, cultivating strong relationships with UK, international partners and venues alongside developing new partnerships. You will also support the Artistic Director to oversee and manage events and projects.
You will be a creative, collaborative and ideas driven individual, confident in managing people and multiple priorities, with extensive experience of producing complex productions with a range of partners.
What you will be responsible for:
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Identify artistic opportunities that further SCA artistic ambitions, nationally, internationally and digitally by developing partnerships and prospecting leads
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Work with the wider SCA freelance team (production manager, tech etc) to deliver diverse commissions, programme strands and ideas across multiple interdisciplinary artforms.
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In collaboration with the Artistic Director establish new relationships with potential partners and companies, programmers and producers, nationally and internationally.
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Identify the best way to develop each project, and be the first point of contact for events and projects that are taking place locally
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Ensure artists SCA is working with are supported, communicated with, and managed to ensure the best possible experience.
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Manage event/project budgets liaising with the Executive Director providing regular and accurate updates.
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Manage and champion representation, accessibility and inclusion across the Producing Process including setting frameworks for accountability and monitoring.
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Ensure effective internal production communication between the SCA team, artists, production partners and staff
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Ensure projects are delivered on time and on budget
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Work with the SCA team to collect data for Arts Council England and other funders as
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Lead on projects that include community engagement and meet with the local community champions and figures to profile build and develop relationships, including schools and our work within schools
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Represent the company at cultural, city council and Arts Council meetings as required locally and nationally
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Work with partner venues to ensure all spaces for projects, including workshops, rehearsals and technical support are booked
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Work with the Production manager for site specific delivery to ensure the technical and production requirements for the artists are met.
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Liaise with the artists to understand who is attending, what their production and technical requirements are and liaise with venues and SCA staff with regards to implementing this.
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Liaise and work with the operations manager with regards to contracting of artists, freelance staff and access to Port Hope.
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Advance planning of production schedules in conjunction with the Operations Manger and Studio Assistant to ensure that events can be set up in good time.
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Other producing responsibilities as required
ABOUT YOU:
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Demonstrated achievement of results in proactive partnership, stakeholder and business development
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Previous responsibility for contracting and financial oversight
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Experience of financial monitoring
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Experience of managing projects and large-scale events
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Working knowledge and understanding of operational delivery linked to projects and programmes, including the development of systems, policies and procedures and ensuring compliance
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Experience of monitoring, evaluation and reporting, including to funders and Trustees, and specifically liaising with, and reporting to Arts Council England
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Excellent organisation and leadership skills, with the ability to balance and prioritise a diverse workload,
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Be competent across IT and software, including a strong working knowledge of Microsoft Office
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Willingness to learn other software programmes and digital tools quickly as needed (Arts Council England interfaces)
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Demonstrable interest in community engagement, representation and inclusion
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Be an effective communicator, able to build and maintain relationships with colleagues, agencies and partners
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Have a can-do attitude to working in small and busy team structure, with experience of working on multiple work strands with competing demands with people from all walks of life
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A personal and professional interest in arts, culture and heritage
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Familiarity with and appreciation of diverse cultures and faith in all its forms
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Understanding and appreciation of the brand, vision and values of SCA – set out in outline here
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Experience of managing staff and personnel procedures
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Flexibility and an ability to self-manage and self-motivate
This role requires you to to be based in, or able to move within commuting distance of Birmingham.
WHAT YOU CAN EXPECT FROM US:
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Opportunity to shape and build our internal processes.
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Opportunity to work for an organisation that is committed to serving our community.
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Multiple opportunities to connect, grow, and develop.
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Enhanced annual leave.
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Opportunity to work flexibly.
We’re All About Equal Opportunities:
We know that a successful team is made up of diverse people, able to be their authentic selves.
Interviews will be guaranteed for all candidates meeting the basic criteria linked to the person specification provided in relevant job description. SCA aims to reflect all of the city of Birmingham’s communities in our workforce and in particular those from a diverse background.
If you believe that you meet the minimum requirements of the role, you are warmly encouraged to apply. In addition, SCA is committed to meeting your access, inclusion, and support needs. Please share with us any access and support needs and reasonable adjustments that will support you during this process and we will work with you to ensure that your support needs are met.
To support us with our monitoring processes, please complete the anonymous equal opportunities form available via our website.
How to apply:
To apply please submit your CV.
We would also love to find out more about you and why you have applied so please also write (up to 1 page) your answers to the following questions (select 3 questions max):
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Tell us what excites you the most about Soul City Arts?
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Tell us more about you and your interest in this specific role?
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Please provide up to three examples of your experience which you believe best demonstrates your ability to deliver the role for which you have applied?
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Tell us about a recent creative experience that you really enjoyed?
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What does community and inclusion mean to you?
If you prefer, you can record your answers to your selected questions on a video of no more than 4 minutes.
Timescales
Deadline: Monday 15th July 2024.
Interviews: We will conduct informal telephone interviews with you first. In person interviews for shortlisted candidates taking place week commencing Monday 15th July.
Role Commencement: As soon as possible after the offer is made.
The client requests no contact from agencies or media sales.
The post holder will be responsible for their own caseload. This post will involve the assessment and appropriate treatment of people presenting with mental health problems, working within NHS Talking Therapies. The post holder will be expected to attend regular supervision and may have additional areas of responsibility for clinical service development as required.
The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and work in various community settings (including GP surgeries) and psychological treatment centres.
We are looking for a new member to join the team who is committed, enthusiastic and willing to contribute to the service and embrace different ways of working. This post offers opportunities to work with a range of professionals from different therapeutic backgrounds and to be part of an evolving, integrating team. Members of our team are committed to ensuring a healthy work life balance and a creating a positive working environment.
Key responsibilities:
Clinical
1. Accept referrals via agreed protocols within the service.
2. Conduct assessments and therapy over the telephone, telemedicine and face to face.
3. Offer High Intensity treatment in individual and group settings (as agreed)
4. Make decisions on suitability of new referrals, adhering to the department’s referral protocols, and refer unsuitable clients on to the relevant service or back to the referral agent as necessary.
5. Formulate, implement and evaluate therapy programmes for people attending the service.
6. Educate and involve family members and others in treatment as necessary, conveying formulations with sensitivity in easily understood language.
7. Take responsibility for promoting access to the services provided and the delivery of cognitive behavioural therapies in the peripheral settings where the therapist works. For example, therapists working within GP Surgeries will be expected to attend GP Practice meetings and develop and maintain professional relationships with members of the primary care team. They will be expected to promote the service by ensuring that there are readily available promotional material for both members of the public and members of the primary care team.
8. Liaise with other psychological therapy services in order to work jointly to improve provision of psychological services to local residents.
9. Plan appropriate packages of care for each service user. Liaise as appropriate with other professionals within the service and externally to effectively communicate your assessment and facilitate transfer of care to an appropriate professional.
10. Conduct risk assessments, prepare risk management plans and initiate appropriate action where indicated (including referrals to relevant secondary care services and child and adult safeguarding services)
11. Elicit outcome data from people using services and their carers. Use the TALKING THERAPIES IAPTUS system to record clinical contact details, clinical records, outcome data, and passage though the care pathway.
12. Ensure that people under your care are cared for appropriately under the stepped care framework as currently in use within the service.
13. Adhere to the operations manual and other relevant protocols and procedures as directed by your line manager.
14. Take personal (unprompted) responsibility for achieving agreed clinical activity relating to the number of therapy contact hours per week.
15. Actively contribute to and support the integration of clinical governance in the service within your own area of work and contribute to service clinical governance process in a specific area of work under the direction and supervision of a Senior Therapist.
16. Develop an area of enhanced (specialist) clinical work (e.g. PTSD, OCD, Long Term Health Conditions, Perinatal, Eating Disorders, Social phobia etc). It is expected that the areas of specialist work will shift in focus over time to reflect service need and your need to continuing professional development.
17. Carry out clinical audits of aspects of the CBT service as directed, including feedback from people who have used the service, analyse and feedback to the service verbally and in writing.
Training and Supervision
18. Attend clinical supervision in group or individual format within service.
19. Participate in peer supervision with professional colleagues.
20. Develop and engage in your own CPD, including active engagement in and use of clinical supervision of your own therapy.
21. Attend and fulfil all the requirements of the TALKING THERAPIES approved training/ workshops in line with identified professional objectives.
22. Support peer learning through attending and contributing to journal clubs and other in-house service CPD events
23. Once suitable supervision training and experience has been gained, supervise other staff as directed
Professional
24. Ensure that client confidentiality is protected at all times.
25. Co-ordinate and liaise between different staff groups within Mind in Bexley.
26. Support the CBT Service Public & Professional Educational functions by contributing to professional education program under the supervision of senior members of the department.
27. Support the CBT Service Public & Professional Educational functions by delivering interactive psycho-education within a CBT framework to large groups of Service Users under the supervision of senior members of the department.
28. Exercise personal responsibility for the systematic clinical governance of your own professional practice.
29. Proactively take responsibility for attending supervision, case management and line management regularly, participate in objective setting, performance reviews and respond to agreed objectives.
30. Be aware of and comply with company policies, procedures and standards of service
31. Promote and contribute to the development and maintenance of a healthy therapeutic culture within the team and amongst colleagues across the service and Service Users.
You may be required to cover an evening shift from 12pm - 8pm with occasional Saturday working to meet the needs of our clients.
Email CV and supporting statement.
The client requests no contact from agencies or media sales.