Operations Jobs
Join Our Team as a Refuge Support Worker at Cambridge Women’s Aid
Location: Cambridge
Position: Refuge Support Worker
Organisation: Cambridge Women’s Aid (CWA)
Salary: £27,000-£29,000 for a 37-hour week (we will consider part-time hours down to a minimum of 30 hours per week)
About Us: CWA is dedicated to providing life-changing support and safe accommodation to women and children experiencing domestic abuse. We are very passionate about our work and we are immensely proud of the support we have offered in Cambridge since 1977. We are seeking a resourceful and motivated refuge support worker to help deliver our life-saving refuge service to survivors of domestic abuse.
We appreciate that few women will have specific experience of working in a refuge. If you would like an informal chat about your transferrable skills before completing the application, please contact us directly to arrange this.
The Role: As the Refuge Support Worker, you will play a vital role in delivering tailored emotional and practical support to women and children living in our refuge. You'll work closely with a small caseload of women, helping them rebuild their lives, navigate their support plans, and move towards independent living. Your work will range from providing safety advice and emotional support to practical assistance like securing move-on housing, advocating with other agencies, and coordinating resettlement support. You’ll also ensure the smooth operation of the refuge, maintaining a safe, welcoming environment. You will be directly responsible to the Refuge Manager and will work as part of a small team which includes the Children’s Worker, Family Worker and Housekeeper.
Benefits of the Role:
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Generous annual leave: Enjoy a good annual leave allowance of 25 days per year plus bank holidays, with an extra holiday purchase scheme and additional leave days for long service.
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End of year bonus: Receive a bonus at the end of the year as a token of appreciation for your hard work.
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Pension scheme: Benefit from a salary exchange scheme for pension on top of the standard workplace pension.
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Clinical supervision: Regular clinical supervision to support your professional well-being and reflective practice.
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Supportive team: Work in a well-connected and supportive all-women team environment, with experienced and passionate colleagues.
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Job satisfaction: Experience high levels of job satisfaction through making a positive impact in the lives of women and children, and using your creativity to influence service development and innovation.
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Professional development: Access high-level training and continuing professional development opportunities.
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Time off in lieu: We ensure that all extra hours worked are paid or given back through time off in lieu.
What We're Looking For:
We need someone who is compassionate, resourceful, and experienced in working with women affected by domestic abuse. If you have excellent communication and problem-solving skills, a commitment to advocacy, and the ability to build positive relationships with a wide range of people, we'd love to hear from you.
Deadline for Applications: Wednesday 9th October
Successful applicants will be notified and interviews will be held within three weeks of this date.
This post is exempt from the Rehabilitation of Offenders Act. Posts will be subject to an enhanced DBS check and open to women only (Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies). The appointment will be made on the understanding that a satisfactory 3-month probationary period will be completed by the applicant and that acceptable references will be received by CWA.
In order to keep costs to a minimum we will only contact you if you have been selected for interview.
The client requests no contact from agencies or media sales.
Join us!
Contact is a national charity for families with disabled children. We provide information, advice and support, and bring families together so they can support each other. We campaign to improve their circumstances, and for their right to be included and equal in society.
Your role
The business development team aims to expand Contact’s reach to parent carers and practitioners by exploring opportunities for new projects, partnerships, commissions and paid for content including webinars, workshops and training. We also work with forums to offer support on areas not covered by their grant. We expand our reach and support offer alongside of funded programmes. We aim to increase organisational sustainability by generating income and contributing to core organisational costs.
The Business Development Co-ordinator reports to the Business Development Operations Manager and is the linchpin for our business development programmes. You will be responsible for setting up events online and face to face, contacting trainers, taking bookings and supporting with promotion; making sure the support and content made available to families is kept up to date. The role also involves updating our CRM database, making sure invoices are raised and paid and collating information for reports from the database or Excel.
What we’re looking for
We are looking for someone who has excellent IT and digital skills, ideally with experience of online event systems such as Eventbrite and Zoom, a good knowledge of Excel and experience using a CRM database. You’ll need to be highly organised with excellent written and verbal communication skills, a friendly, confident phone manner and a good knowledge of the issues and concerns families with disabled children face.
How to apply
Please return a completed application form along with an equal opportunities monitoring form (downloadable as part of the job pack) by the date stated below.
Important dates
Closing date: Sunday 6 October at 23:59
Interview date: week commencing 14 October 2024
2makeit helps rehabilitate prisoners and ex-prisoners by offering them creative expression through programmes using music and the arts, mentoring, advice and guidance.
This part-time, maternity cover role co-ordinating the growth of 2makeit’s work supporting the rehabilitation of offenders in the community is home-based with travel around London and the South East and involves:
· Liaison with prisons, probation and other agencies
· Responsibility for a small caseload of service users
· Maintenance of a robust record-keeping and evaluation system
· Management and development of projects in the community.
We are looking for:
· Knowledge of current policy and practice in criminal justice, the arts and outreach or support to marginalised people
· Experience of working in the criminal justice and/or charity sector
· Excellent interpersonal, communication and listening skills
· Excellent planning and organisational skills and ability to manage a diverse workload
· Commitment to the aims of 2makeit
· Ability to work collaboratively with other partner organisations with good negotiation skills
· Discreet, sensitive and non-judgemental attitude with the ability to understand the importance of, and maintain, confidentiality.
· Excellent IT knowledge and skills.
· Willingness to work occasionally outside of normal working hours.
The appointment is subject to the completion of an enhanced DBS clearance.
2makeit helps rehabilitate those with lived experience of the criminal justice sector by using creativity to inspire more positive lives.
The client requests no contact from agencies or media sales.
PLEASE NOTE - As part of our commitment to fulfilling specific business needs, we strongly encourage applications from female candidates. We continue to promote equal opportunity for all applicants at The Prince's Trust.
Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The Prince’s Trust.
Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress. Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.
Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars. Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.
You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits. However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.
At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too. Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.
Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.
Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Prospectus is excited to be working with a leading adult social care charity in their search for a Head of Finance, who will lead the Finance Team, providing strategic financial leadership and management to ensure financial health and long-term sustainability.
This is a full time, permanent role offered on a remote basis with occasional travel to the London office.
Reporting directly to the Director Finance and Corporate Resources, the Head of Finance will provide strategic leadership to the Finance Team, overseeing all aspects of the organisations day-to-day financial operations, including all income, expenditure, and balance sheet accounts, ensuring compliance. Furthermore, you will act as a Finance Business Partner, leading and directing meetings with budget holders monthly, to review, monitor and manage the organisations financial position and performance, providing strategic financial insights and advice, reporting on budget variances to the senior leadership team.
To be successful, you will have excellent financial management and analytical skills, with the ability to interpret and explain complex financial information, the ability to work collaboratively with a diverse range of stakeholders and excellent communication and interpersonal skills, including the ability to explain financial processes to non-financial staff.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.
Grade: Grade 1
Position type: Full time, permanent 37.5 hours per week (Flexible working will be considered)
Responsible to: Deputy Director of Finance
Direct reports: None
Location: Remote working (UK only) will be considered (with travel to Truro 3 to 4 times per year) or Truro based (hybrid working, a mixture of home and office).
This role should have a willingness and ability to travel internationally at least once per quarter to programmatic locations, some of which may be insecure environments.
Role purpose:
Internal Auditor is a new post at ShelterBox. The charity has grown significantly in recent years and now the charity is looking for a motivated experienced internal auditor to join the finance team and establish the new internal audit function.
Plan and deliver internal audits to provide assurance that financial and other control procedures are appropriate and implemented as designed.
Plan and deliver work that identifies risks and potential improvements within; ShelterBox’s overseas activities, the way ShelterBox work with Partners, Partner activities, ShelterBox’s approach to UK based financial activities and continually in ShelterBox’s approach to internal audit.
Design, instruct and conduct standard review activities to act as an important element of ShelterBox’s control environment to deter and detect potential fraud, overseas and in the UK.
The work of the Internal Auditor is closely aligned with the work of the International Programmes Team, the person in this role will support and collaborate with the International Programmes Accountant and the Broader team. This is not just a financial audit brief, our internal audit function will have a remit covering both operational and financial controls. Whilst this role will perform some review of UK controls, its main focus will be upon our overseas humanitarian projects. There should be a willingness and ability to travel internationally at least once per quarter to programmatic locations, some of which may be insecure environments.
Who are we looking for?
A proactive and enthusiastic self-motivated individual with experience delivering high quality Internal Audit services in an INGO setting. Experience in developing services, new competencies or leading on projects will be beneficial to demonstrate skills needed to develop a new service like the Internal Audit Function at ShelterBox.
The successful candidate must have a recognised qualification which implies a thorough knowledge of the principles, procedures and practices of accounting, financial records and
transactions. These can include one of the following: ACA (Association of Chartered Accountants), CIMA (Chartered Institute of Management Accountants), or ACCA (Certified Chartered Accountant), or international equivalent.
The ideal candidate will be a great communicator and be proven in building and maintaining effective relationships, across teams and with external stakeholders. A communicator able to modify presentation techniques depending on recipients.
Duties will include but not be limited to:
Responsibility for Internal Audit Function
· Responsible for delivery of Internal Audit services that meet the needs of ShelterBox.
· Develop and have approved, terms of reference, common processes, procedures and methodologies for the Internal Audit Department.
· Agree Short, medium and long-term plans for the future Internal Audit Department activities.
· Deliver internal audits to provide assurance that financial and other operational control procedures are adequate, effective and efficient and implemented as designed.
· Deliver internal audits that provide assurance over the stewardship of ShelterBox assets, operational controls and the probity of ShelterBox’s financial reporting.
· Deliver internal audits that provide assurance that ShelterBox and partners comply with UK and overseas legal requirements and contractual obligations.
· Undertake investigations into suspected fraud, or other financial irregularities, whilst complying with best practice and data protection, confidentiality etc
· Respond to requests for assistance and advice from management in respect of any matters relating to systems of control, risk management and governance.
· Work within ShelterBox UK and ShelterBox overseas operations, as well as with partners, affiliates and subsidiaries.
· Support the International Programmes Accountant to deliver effective support for International Programmes team and partners.
· Identify and share common issues highlighted during audits and best practices.
· Support year end accounts preparations by producing deliverable to support the audit or substantiate figures that are incorporated into year end accounts.
· Stay abreast of changes in regulations, and emerging risks to ensure audit processes remain relevant and effective.
Lead and carry-out risk-based internal audits
· Conduct the audit planning process, define the audit scope and prepare the Terms of Reference.
· Organise required logistics arrangements for the audit.
· Prepare the audit work programme.
· Complete and document the audit work (incl. interviews, testing, field visits if applicable and other as appropriate).
· Ensure findings are monitored and implemented.
Ensure good communication with the auditees and communicate the results of audit assignments to relevant internal stakeholders.
· Facilitate the audit kick off meeting.
· Organise and hold debriefing meetings with relevant stakeholders.
· Write the audit report including contextual elements, audit findings, associated risks and recommendations.
· Collaborate with colleagues and partners to develop action plans to address audit findings and track the implementation of corrective actions.
Interviews for this role are planned for 10th and 11th October 2024 and will be conducted remotely on Teams.
The client requests no contact from agencies or media sales.
Are you an organised and proactive individual with strong Administration and Organisational skills?
Charity People are delighted to be working with an International Education Charity that provides transformative education, uniting students worldwide to promote peace, sustainability, and global understanding.
There is an opportunity for an Administrative Associate to join their London office on a temporary basis until mid-December.
Administrative Associate
Location: central London (Hybrid - 2-3 days per week in the office)
Pay: £14.50 per hour plus £1.75 per hour holiday pay
Working Hours: 30-35 hours per week (depending on workload)
Duration: Until mid-December
Interviews: Week commencing 30th September
Start Date: ASAP
Key Duties and Responsibilities:
- Oversee the daily administrative operations of the London office, ensuring smooth and efficient processes.
- Provide friendly, professional support to staff, volunteers, and visitors, many of whom are from a global community where English is not their first language.
- Maintain a welcoming and secure environment for all office visitors.
- Manage phone calls, emails, letters, packages, calendars, and travel arrangements for staff.
- Build and maintain excellent working relationships with managers, volunteers, and members.
- Set up and manage corporate accounts (Zoom, Google Workspace) and assist with IT queries.
- Organise and coordinate logistics for office events, such as staff training days and HR Network events.
- Continuously improve administrative systems and processes to enhance office efficiency.
You will be a confident communicator with strong organisational skills and the ability to manage multiple tasks efficiently. Experience in administrative roles, particularly within a multicultural environment, will be highly valued.
How to Apply:
If you are interested in this opportunity, please apply without delay as we are reviewing applications on a rolling basis. There will be a one round virtual interview as part of the interview process.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Are you a policy professional looking for your next step?
The Fundraising Regulator is the independent regulator of charitable fundraising in England, Wales, and Northern Ireland. They stand up for best practices in fundraising, to protect donors and support the vital work of fundraisers. The Fundraising Regulator is seeking a talented Policy Officer to join their dynamic team. The organisation operates a flexible hybrid work pattern between its central London office and home working.
The Fundraising Regulator is committed to diversity, equality, and inclusion. They want their workforce to be truly representative of the society they are here to support and protect so that they can regulate effectively. They also want each employee to feel respected and able to give their best. They do this by operating a fair and inclusive recruitment process, which aims to reach a diverse pool of candidates. This is supported by a range of policies that encourage a flexible and supportive working environment. If you require any part of this application or interview process to be adjusted to accommodate your needs, please let us know.
As a Policy Officer, you will be instrumental in developing and implementing evidence-based policy work across the organisation. Reporting to the Policy Manager, you will manage multiple projects, contribute to the development of the Code of Fundraising Practice, and generate insightful, evidence-based reports. Your responsibilities will include handling enquiries from fundraisers and the public, identifying trends and emerging issues to inform policy development, and drafting clear and concise correspondence on complex matters. You will also engage with stakeholders, including fundraisers, charities, and regulators, to promote best practices in fundraising. Additionally, you will support the Policy Manager and Head of Policy in ensuring effective operations of the Board and Committees.
The ideal candidate would have experience in a policy, regulatory, or similar environment, with strong investigative research and analytical skills. Excellent verbal and written communication skills are essential, along with the ability to manage multiple projects and effectively prioritise tasks. You should demonstrate strong ethical standards, a commitment to working with integrity, and a solid understanding of legal frameworks. Strong stakeholder engagement skills and the ability to work effectively within a small team are also crucial. While not essential, knowledge of charities, regulation, and/or the Code of Fundraising Practice would be beneficial. This role offers a unique opportunity to contribute to the development of fundraising standards and make a meaningful impact in the charitable sector. If you are passionate about policy work and eager to be part of an organisation that values diversity, learning, and collaboration, we encourage you to apply.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Salary: £30,000 – £34,000 per annum (depending on experience)
Hours: Full time – 35 hours per week
Days and times: Monday – Friday, 09:00am – 17:00pm
Contract: Permanant
Responsible to: Head of Services
Employed by: Age UK Hillingdon, Harrow & Brent
Location: Townfield Community Centre, Townfield Road, Hayes, UB3 2EL - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction. Please note this role will require regular attendance within the Hillingdon, Harrow and Brent area for meetings and events
Closing date for receipt of applications: 12 noon on Monday 30th September 2024
Interviews: 3rd or 4th October 2024
Our Mission at Age UK Hillingdon, Harrow and Brent is to make later life better in Hillingdon, Harrow and Brent. Our values underpin everything we do and our desire is to highlight what is positive about age. We are passionate about making Hillingdon, Harrow and Brent great places to grow old in.
We are looking to recruit an experienced person-centred leader who is passionate about delivering services that make a difference to older people’s lives. We are looking to develop and broaden our prevention of loneliness, wellbeing and later life planning services and you will be key to this. You will have responsibility of maintaining a high level of service delivery with impressive outcomes. You will lead a team of staff with oversight of each service area, will be highly organised and able to make decisions and use your initiative. The role will also involve monitoring service processes, systems, and workforce capacity to enable us to identify areas for change and improvement.
The purpose of the role is to manage and deliver the day-to-day operations. Operating across three London boroughs. We want to reach more people, to help them to connect with others and build new opportunities, to be even more personalised in our approach, achieving better outcomes whilst also improving quality and user experience.
Areas of delivery currently provided by the service include: Good Neighbours service; Clubs, groups and activities; Dementia /CST activities, Digital Inclusion.
The opportunities to make a difference are huge. If you think so too and think you have what it takes to be successful as Community & Social Wellbeing Services Manager, we are keen to hear from you.
We offer a range of benefits including 26 days annual holiday plus bank holidays, a competitive pension with employer contribution of 5%, a health plan and 5 days per year commitment to learning and development.
The client requests no contact from agencies or media sales.
Corporate Fundraising Officer
Newcastle Dog & Cat Shelter
Location: Newcastle Upon Tyne (Benton)
Permanent, Full-Time (37.5 hours per week)
Salary: £25,000 - £27,000 per annum, depending on experience
Newcastle Dog & Cat Shelter helps thousands of lost, unwanted, neglected, abused and abandoned animals every year, reuniting lost animals with their owners and finding loving new homes for those no longer wanted. Their objective is the promotion of kindness and prevention of cruelty to animals.
About the role:
The Corporate Fundraising Officer will be instrumental in generating income and in-kind support from local businesses and corporate partners. You'll be given the opportunity to develop and manage corporate partnerships, manage two events, attract corporate volunteers, and promote fundraising initiatives. Alongside the Fundraising and Marketing Manager, you'll be involved in co-ordinating and delivering a corporate fundraising plan and will help the shelter achieve their fundraising strategy.
This is a great time to be joining the charity. Support for the work of Newcastle Dog and Cat Shelter is as strong as ever, so they are looking for someone who can come and turn this support into income.
The Corporate Fundraising Officer will also:
- Focus on building long-term corporate relationships and maximising income across multiple areas of the fundraising mix.
- Develop tailored sponsorship packages for businesses, offering opportunities to support specific initiatives, events, or materials.
- Attract and manage in-kind support from businesses, securing donations of goods, services, and equipment that benefit the Shelter's operations and reduce costs.
- Manage the shelter's two corporate events, including planning, execution, and follow-up to maximize income and exposure for the shelter.
About You:
We are looking for a strong relationship builder who has experience in fundraising or business development. You'll have a track record of achieving targets and developing fruitful relationships. You'll be an expert communicator who can create persuasive proposals and presentations, with a creative and proactive approach to securing fundraising opportunities.
We would love to hear from candidates who are looking to use their relationship building and communication skills to make a difference in one of the North East's largest animal welfare charities.
For more information about this role please send your CV in the first instance to Ellen Drummond at Charity People.
Closing Date: Thursday 10th October
Interviews: week commencing 21st October in person at the Shelter.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsible Individual Ofsted (Children’s Home)
Employer- KIDS
Designated Location: Russell House 14 Hortham Lane, Almondsbury, South Gloucestershire, BS324JH
Hours: 1 day per week (This position offers flexibility but requires a weekly visit to the designated location)
Contract: Fixed Term for 6-12 months’
Salary: £500 per day
Are you an experienced Ofsted responsible individual who isn't looking for a full-time role? Could you commit to one day a week, to visit our wonderful children's home? We need someone to oversee our service, ensure it runs smoothly, and suggest necessary improvements. If you're the kind of person who can prioritise the well-being of our home and our children, we would love to have you on board.
Job Summary:
The Responsible Individual (RI) for Ofsted plays a critical legal role in ensuring that the Children’s Home complies with all registration conditions and regulatory requirements. The RI is tasked with overseeing the home’s operations, including ensuring that it runs safely, effectively, and in accordance with the law. This role involves leading the home’s management, monitoring service quality, and working closely with the home’s manager to provide supervision and guidance.
Key Responsibilities:
- Compliance and Regulation:
- Ensure the Children’s Home adheres to all relevant regulations, laws, and standards.
- Maintain and demonstrate effective knowledge of children’s home practices, safeguarding, and compliance.
- Ensure all policies and procedures are up to date and aligned with the Statement of Purpose and national legislation.
- Leadership and Management:
- Oversee the smooth running of the home, ensuring a safe, well-run environment.
- Responsible for the supervision of the manager.
- Monitor and improve service quality, implementing systems and processes to enhance safety and effectiveness.
- Report to the Service Provider on the adequacy of resources, quality of service, and any areas of concern.
- Safeguarding:
- Ensure all safeguarding processes are followed and regularly reviewed.
- Actively promote a safe environment for young people, ensuring effective safeguarding policies are in place.
- Performance Monitoring and Improvement:
- Implement systems to assess, monitor, and improve the quality of care provided.
- Analyse patterns and trends from complaints, safeguarding incidents, and feedback.
- Conduct audits of young people and colleague records, and monitor the outcomes of inspections and regulatory reports.
- Oversight and Accountability:
- Establish clear lines of accountability between the RI and the home’s manager.
- Ensure the Service Provider is informed of the home’s quality, safety, and overall performance.
Key Qualifications and Experience:
- Proven experience in managing or overseeing a children’s home regulated by Ofsted.
- In-depth knowledge of relevant laws, regulations, and standards in children’s services.
- Demonstrated understanding of safeguarding processes and how to apply them.
- Strong leadership and management skills, including financial management.
- Experience in working with young people and understanding their care needs.
- Ability to analyse service quality and implement improvements.
- Existing Responsible Individual registered with Ofsted.
Ideal Candidate:
A strong Responsible Individual will have hands-on experience in managing a children’s home and a deep understanding of the legal, safeguarding, and operational requirements. The candidate must be able to balance leadership and management responsibilities, ensuring the home operates smoothly and in full compliance with all regulations. This role requires a highly organised, proactive individual with excellent communication and analytical skills.
We are seeking an experienced and motivated Business Services Manager to join our team. The role is responsible for overseeing the charity’s business service functions, including Human Resources, senior administration, ensuring and overseeing GDPR compliance within the charity, IT coordination and Safeguarding. The successful candidate will also be responsible for developing, reviewing and updating the organisation’s policies and procedures.
Key Tasks and Responsibilities
HR
- Oversee all HR functions, including recruitment, onboarding, performance management, employee relations, and staff development.
- Ensure compliance with employment laws and regulations and maintain up to date HR records.
- Provide guidance and support to managers and staff on HR-related matters.
- Maintain accurate records of each employee and ensure proper allocation of benefits due.
- Oversee all training requirements for the charity.
Administration
- Manage the day-to-day operations of the business services team, ensuring efficient administrative support to the organisation.
- Coordinate and manage office facilities, supplies and equipment.
- Support the executive team with scheduling, correspondence, and other administrative tasks.
- Ensure all insurance required by the charity is in place and regularly oversee any changes.
- Oversee the Donor Care team to ensure processes and protocols are in place to ensure a high quality donor care experience.
- Keep up to date with legislative and regulatory requirements and good practise across Business Services.
GDPR & IT Coordination
- Act as the DPO for the organisation, ensuring compliance with GDPR and other relevant data protection regulations.
- Develop and maintain data protection policies and procedures, and oversee staff training on data privacy.
- Conduct regular audits to ensure data protection compliance across the organisation.
- Liaise with external IT provider to ensure the organisations IT infrastructure is secure, up to date and aligned with operational needs.
- Manage IT assets, software licenses, and support the implementation of new technologies.
- Provide IT support and training to staff as needed.
Safeguarding Lead
- Act as the designated Safeguarding Lead for the organisation, ensuring the safety and wellbeing of all beneficiaries we work with.
- Develop, review and update safeguarding policies and procedures ensuring they are in line with best practise and legal requirements.
- Deliver safeguarding training to staff, and all associated personnel, and manage safeguarding concerns and incidents.
Policy Development and Compliance:
- Lead the development, review and updating of organisational policies and procedures, ensuring they reflect current laws, regulations and best practises.
- Ensure policies and procedures are effectively communicated and implemented across the organisation
Person Specification
Key Requirements
- Proven experience in a similar role
- Strong knowledge of HR practices, employment law and GDPR regulations.
- Experience in Safeguarding and developing organisational policies and procedures.
- Excellent organisational, communication and interpersonal skills.
- Ability to manage multiple priorities and work under pressure.
- Strong IT skills and knowledge in Microsoft Sharepoint.
Desirable Qualifications
- CIPD qualification or equivalent in HR management.
- Experience in a safeguarding role.
The client requests no contact from agencies or media sales.
Location (UK): Office Hybrid* - London/Chesterfield
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional travel to London, Chesterfield and Nations (Glasgow, Belfast, Cardiff) offices
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
This is an exciting opportunity to join the People Operations team within the People and Culture Directorate at Versus Arthritis. This role will be critical in undertaking administration tasks and processing data in relation to the volunteer and employee life cycle, along with providing advice and guidance in relation to people policy and processes.
About the role
The People Information Assistant will play a key role supporting the people journey with involvement in all aspects of the employee and volunteer life cycle including recruitment, onboarding and induction, contract variations and leaver processes with a key focus on volunteering administration. The successful candidate will also play an active part in contributing to process development and improvement and enhancing the customer experience.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Experience of human resources administration processing with a good understanding of the people life cycle.
- Passionate about delivering excellent customer service.
- Excellent planning and organisational skills, with a keen eye for detail.
- A commitment to collaboration and teamwork.
- Good Knowledge of Microsoft Office Suite, in particular Outlook, Word and Excel.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
You must be based, and hold the right to work, in the UK to apply for this position.
Application deadline and shortlisting
- We advise candidates to apply early. In exceptional circumstances, where a high number of applications are received, we reserve the right to close vacancies ahead of the advertised date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Interview
Interviews expected: Thursday 17 October 2024 by Microsoft Teams.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR SOLUTIONS
DECENTRAISLING & LOCALLY-LED ACTION: Shifting power and resources and decentralising decision-making to locally led networks and organisations.
EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.
COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.
For more information about Start Network and what we do, please visit our website.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
JOB PURPOSE
The role will support our Salesforce environment and help with various administrative tasks. This role is perfect for someone who is detail-oriented, has a foundational understanding of Salesforce, and is eager to gain hands-on experience in a professional setting.
KEY ACCOUNTABILITIES
Foundational Expertise
Salesforce Knowledge and Technical Proficiency
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This role requires intermediate to advanced understanding of Salesforce, including:
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Data Management: Perform data de-duplication and cleansing to ensure the accuracy and integrity of the Salesforce database.
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Customization and Configuration: Assist in configuring Salesforce objects, fields, record types, and maintain/update workflows, validation rules, and process builders.
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Reporting and Dashboards: Create and update basic reports and dashboards to support business needs. Set up CRM Analytics Dashboards and monitor data quality.
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Flow building and reviews
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Tableau CRM Configuration
Independent Operation and Guidance
Autonomy and Decision-Making
The role offers a moderate level of independence, with opportunities to take initiative while receiving guidance from senior team members:
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User Support: Provide basic user support and troubleshooting for Salesforce-related issues with limited supervision.
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Page Layouts and User Experience: Clean up and redo all page layouts. Use Lightning Web Components to improve user experience and set up home pages for different departments.
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Management Guidance: Act with autonomy in day-to-day tasks, consulting with senior management on complex issues.
Analytical Skills and Decision-Making
Problem-Solving and Innovation
The role requires strong problem-solving skills and the ability to make informed decisions:
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Issue Resolution: Troubleshoot and resolve common Salesforce issues, with the freedom to propose and implement solutions.
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Process Improvement: Identify areas for improvement within Salesforce processes and contribute to optimizing workflows.
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Creative Solutions: Leverage Salesforce tools to create innovative solutions that address business challenges.
Stakeholder Engagement and Influence
Communication and Collaboration
Effective communication is crucial, as the role involves interaction with both internal and external stakeholders:
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Internal Support: Collaborate with various departments to understand their Salesforce needs and provide appropriate support.
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Training and Documentation: Document processes, configurations, and changes within Salesforce. Assist in creating user guides and training materials.
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External Collaboration: Work with external partners when necessary to ensure the successful integration and operation of Salesforce.
Data Sensitivity and Privacy
Confidentiality and Data Security
The role involves handling sensitive and confidential information, with a focus on maintaining data security:
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Data Integrity: Manage and secure confidential data within Salesforce, ensuring compliance with organizational policies and regulations.
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Impact of Disclosure: Understand the implications of data breaches or unauthorized disclosures, and take necessary precautions to safeguard the organization’s reputation and policy integrity.
START NETWORK CULTURE
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To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
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A commitment to the Start Network vision, principles, values, and approach
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The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
PERSON PROFILE
SKILLS AND EXPERIENCE
Essential Skills
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Basic understanding of Salesforce fundamentals (Salesforce Administrator certification is a plus).
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Experience with data management and data quality best practices.
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Strong attention to detail and excellent organizational skills.
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Ability to work independently and manage multiple tasks simultaneously.
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Strong communication skills, both written and verbal.
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Prior experience with Salesforce data loader or similar tools is a plus.
Preferred Skills
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Familiarity with Salesforce Lightning Experience.
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Basic knowledge of Salesforce automation tools (Flows).
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Experience in a customer service or support role.
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Salesforce Administrator Certification
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Salesforce Platform App Builder Certification
Desirable
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Experience with Tableau CRM Analytics
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Apex knowledge
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Trigger Configuration
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Lightning Web Components experience
KEY COMPETENCIES
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Communication
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Strategic Thinking
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Collaboration
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Ability to adapt and learn
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Getting things done the Start Network way
We're hiring!
We are on the lookout for a Prospect Researcher and Coordinator to join our talented UK Trusts team. If you are a motivated and highly organised individual with an eye for detail, we want to hear from you!
Tearfund's vision is to see people lifted out of poverty, living transformed lives and fulfilling their God-given potential. As trust fundraisers we have the joy of helping to make that happen. Our team manages key donor relationships, aiming to secure significant grants that will extend Tearfund's reach and impact around the world.
We have the privilege of working with a wide range of funders, as well as Tearfund's field staff, technical experts and leadership team. We enable funders to connect with the issues they are passionate about and to challenge the injustices they see.
This role will involve conducting vital research on trusts and foundations to help us engage more effectively with existing donors and uncover new prospects. Additionally, you will support the team's administrative functions, ensuring smooth operations and effective planning.
Good relationships are key to what we do - both internally and externally - so building connections in both spheres is key to this role.
We offer a supportive team environment, where we are always learning, as well as the opportunity to test new ideas and develop our approach to trust fundraising.
Please note: This role is part time (28 hours per week) and fixed term for 6 months. The full time salary is £32,291 per annum and the part time salary is £25,833 (part time 4 days per week).
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
This role is eligible for hybrid working and you will be required to work from a designated Tearfund office and from your home by agreement with the line manager.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.