Operation Manager Jobs in Greater London

Role: Warehouse Manager

Salary: £30,000 per annum (gross) FTE
Contract: Fixed term 1 year, 52 weeks per year
Hours: 35 hours per week, core hours 09.30-16.30
Location: Multiple Sites Lewisham & Greenwich
Reports to: Head of Operations
Direct Reports: None
DBS Check: Required

About MammaKind

MammaKind alleviates hardship for mums with young children living in poverty across Greenwich, Lewisham, Bromley, and Bexley. We gather new and pre-loved donations of clothing, toiletries, and equipment, distributing them through a network of over 100 referral partners, including NHS professionals, local councils, and charities. In 2023, we supported 2,677 individuals, including 1,519 children across 917 families with donations valued at £809,854.

Driven by a dedicated group of parent volunteers focused on reducing child poverty, MammaKind envisions a capital where every child has access to the essential items necessary for thriving.

Purpose of Role

Regifting pre-loved and new baby equipment, clothes, and toys to families in poverty is at the heart of what we do.

The warehouse manager plays a pivotal role managing the warehouse and volunteers to streamline the donation process, ensuring safety, compliance, and effective stock management from donation intake to distribution. Working towards our overall organisational goals of supporting as many children as possible.

Key Tasks and Accountabilities

Warehouse management:

· Warehouse layout and organisation, to ensure that the donation and referral process is as efficient as possible. 

· Keeping the warehouse clean and tidy and compliant with health & safety legislation.

· Responsible for adherence to agreed Health & Safety policy in the warehouse, including responsibility for volunteer health & safety induction and their safety whilst on site.

· Managing warehouse budget (cleaning, maintenance) and contractor liaison for maintenance issues.

· Responsible for facilities management and one of the designated key holders for the warehouse.

· Expected to be based in the warehouse 5 days per week between 09.30 and 16.30.

Stock management.

 

· Ownership of the lifecycle of MammaKind’s stock from start to finish.

· Directing strategy for donations and targeted donation drives/providing guidance to social media channels to ensure that we are trying to obtain the goods we need and not those we don’t.

· Managing incoming donations (which arrive in volatile quantities): checking donated equipment. Ensuring the quality and compliance of donations meets MammaKind’s high standard.

· Liaison with Referrals Manager to ensure that warehouse is appropriately stocked for forthcoming referrals.

· Keeping records of stock levels to ensure that stock of particular items does not fall too low or rise too high.

· Buying of stock to replenish essentials (including collection of stock from suppliers), managing to agreed budgets.

· Download and print manuals for items to be sent to clients, creating instructions where no instructions are available online.

• Driving a delivery van to and from multiple sites moving equipment and stock. Unload and loading delivery van, sorting and placing items on to racks, and shelves and using trollies to move kit around.
• On occasion delivering referrals to referral partners and emergency referrals.

 

Volunteer Management

 

· Weekly co-ordination of volunteers for warehouse sessions (sorting and creating bundles for clients).

· Planning and organisation of volunteer sessions in terms of task management (to ensure stock levels are optimally maintained).

· Manage volunteers, ensuring they understand tasks, work to the standard of their training and to MammaKind’s standards. Serve as the point of contact for volunteer queries during sessions.

· Manage volunteer drivers with loading and despatch schedules such as arranging collections of donations and refuse centre trips.

· Coordinate with the Referral Manager and Head of Operations to manage stock levels. Using Salesforce data to determine core stock levels.

Operational Support:

 

· Actively foster an inclusive and supportive workplace culture in line with MammaKind’s values.

· Provide reports of donations to the Head of Operations and collaborate closely to refine and enhance processes as needed.

· Work closely with the Referral Manager & Head of Operations to ensure the smooth running of weekly activities, to ensure any priorities for that week are completed and any outstanding tasks are communicated to the Head of Operations.

· Monthly reporting against budget to Head of Operations.

· Represent MammaKind at community events as needed, including occasional Saturday Big Sorts.

 

What we are looking for:

· We are looking for a highly motivated person to join our team, someone who has a proven track record of taking ownership

· Excellent at juggling multiple competing tasks and still deliver on time

· A strong eye for detail and a great team member

· Able to work autonomously and manage others but also work as part of an effective team

· A knowledge of and passion for our work

· A passion for tackling child poverty and the role we can play in that

· Honesty, integrity and a strong commitment to our values

 

Essential

· Warehouse management or logistics management or onsite retail management work experience

· Full driving licence

· Experience of inventory management software and systems

· Microsoft Office 365 skills (Outlook, Excel, Word)

· Excellent communication skills – both written and oral

Desirable but not essential

• Experience of working with volunteers or volunteering

• Experience setting up a warehouse or retail operation

• Experience (direct or indirect) of living in poverty

• Knowledge of Salesforce

 

What we can offer

 

· Salary and pension: The salary for this role is £30,000 per annum FTE (gross). If eligible, we will match your contributions by 4% on pensions

· Annual Leave: 25 days plus bank holidays

· Hours of Work: 35 hours per week, with core hours 09.30-16.30

· Location: Between Lewisham and Greenwich site

· Contract: This is a fixed term 12-month contract, starting as soon as possible. You will have a probation period of 3 months

Application Process

All applicants must have the right to work in the UK.

 

Please note that this position will require a DBS check.

If you need additional support with your application or interview process, then please do let us know what you need and where we can help make this accessible.

To apply, we would like you to complete this online application form by 5pm on 31st  January 2025. Here, you’ll be able to attach a CV.

Key dates

· Submission of application: 9am on 31st January 2025

All applications will be assessed on the match to the experience and skills set out here.

· First round interview 11th February 2025

This will be a competency-based interview with two members of the MammaKind team. We will confirm who you’ll be meeting as well as the location when this interview is arranged.

· Second round interview: 24th February 2025

This will be a competency-based interview with two members of the MammaKind team. We will confirm who you’ll be meeting as well as the location when this interview is arranged.

Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.

We’re looking for a new Senior Corporate Partnerships Manager to join us for this London-based role. This is an exciting opportunity for someone to scope and develop a new strategic programme to secure high-value income-generating charitable partnerships to help reach more young people. 

 

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

The important stuff 

Location: Hammersmith, London

Contract: 2-year fixed-term, Full-time

Hours: Monday - Friday, 9.30am-5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Salary: £40,000 - £45,000

Closing date: Friday 24th January, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Interviews: Interviews to commence from Wednesday 5th, February

Application pack: Have a look at our application pack for more information about the role and Resurgo

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

Contact us for any enquiries regarding accessibility.

Resurgo has been named one of the UK’s Best Places to Work by The Sunday Times. 

In this role, you’ll be responsible for:

Research and Development

• Work with the Head of Corporate Partnerships to scope and develop a new strategic programme to secure high-value income-generating charitable partnerships to help reach more young people
• Work with key corporates to inspire them and better understand the kind of offer that might be attractive to them
• Identify and research opportunities to build new six-figure, multi-year partnerships with corporates to support targeted Spear Centres around the UK

Pitching

• Develop tailored partnership proposals for each prospective corporates, including volunteer engagement opportunities and funding requests
• Provide specific funding projects, budgets and other financial information as required
• Meet with individual potential partners to present and promote the overall work of Resurgo and the benefits of corporate partnerships and represent Resurgo and the team at community and industry events
• Work with the Corporate Partnerships team and Resurgo Communications team to assist in developing tools, collateral, campaigns and messaging to reach prospective corporates and increase brand awareness

Account Management

• Once established, manage existing relationships with high-value Spear Centre corporate partners, devising a partnership plan for each and ensuring they are appropriately stewarded
• Work with the Corporate Partnerships Executive to utilise volunteering opportunities to increase engagement among corporate partnerships
• Maintain high levels of engagement with corporate partners through meetings, regular updates and timely reports, at a level appropriate to their considerable investment.
• Maintain accurate paper and electronic records for all corporate prospects and partners
• Assist in training and equipping the sponsored Spear Centre to take part in stewarding the corporate partnership on a long- term basis

Active participation in and support for Resurgo’s team and mission

• Help build and develop Resurgo’s ethos and Christian life as a team member including leading and contributing to daily team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission.

This role will suit you if:

• A practising Christian who is passionate about personally representing the Christian values of Resurgo and committed to Resurgo’s mission to transform society.
• Passionate about connecting and engaging with corporate partners to ensure we can continue to support young people facing serious barriers to achieve sustainable employment
• Proven ability to raise funds, develop business partnerships or drive sales. Excellent client management using CRM tools such as Salesforce are desirable
• An excellent communicator with strong relational skills and the confidence and ability to develop a rapport with and positively influence a variety of people from diverse backgrounds in the corporate space
• Excellent writing skills, attention to detail and accuracy, including the ability to produce compelling proposals for a professional, corporate audience
• Demonstration of leadership capabilities; proactive, responsive and a self-starter. Ability to manage multiple priorities to meet targets and deadlines. Strong numerical, reporting and organizational skills, including the ability to establish appropriate and effective processes and structures

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities
• Excellent staff development and training opportunities, including our 5-day Coaching for Leadership (valued at £3,000)
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• 28 days annual leave (including Christmas Gift Days) plus bank holidays
• Summer and autumn staff conference days, plus a two-night Christmas retreat
• Vitality Health Insurance Benefit

A couple of things to note:

This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)

The Information and Content Manager plays a crucial role within the Sarcoma UK team, leading this function within the organisation and bringing the ability, expertise and passion to achieve real impact for people affected by sarcoma. Access to high quality information is listed as the top priority for people affected by sarcoma, and therefore we place this work at the heart of our mission at Sarcoma UK.

The Information and Content Manager will be responsible for leading the development, maintenance, and promotion of a comprehensive range of high-quality print resources and digital content for sarcoma patients, their families/carers, healthcare professionals, and the general public. This includes creating new and innovative user-led content as well as reviewing, updating and redeveloping existing materials across various formats such as print publications, digital platforms, videos, and social media

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activites throughout the year
• Interest-free season ticket and bicycle loan

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes.

Duties and Key Responsibilities 

1. Content development:

• Work with the Information and Content Officer to research, write, edit and produce new information materials including print publications, web pages, videos, infographics and social media content.
• Work in line with Sarcoma UK’s information production process, including:
  • Liaise with clinical experts and lived experience reviewers throughout the content development process
  • Maintain formal systems within the information production process in line with the PIF tick quality mark
• Ensure all new content meets clinical standards, brand guidelines, plain English principles, and accessibility requirements.
• Be an advocate for best practice in content design and user experience.

2. Content updates & maintenance: 

• Maintain a schedule of review and updates to existing print and digital information resources to ensure accuracy and alignment with the PIF quality mark.
• Manage a comprehensive database to track all information resources and versions, and proactively manage stock levels.

3. Content promotion & distribution:

• Work with colleagues to create promotional content for Sarcoma UK's information resources across multiple channels.
• Utilise social media platforms to extend reach and engagement with target audiences.
• Collaborate with communications and digital teams on content publishing and marketing.

4. Administration & reporting:

• Manage the information and content production process in line with the PIF tick quality mark
• Undertake an annual audit of the performance of our printed information and manage the PIF assessment process
• Monitor and report on the impact of print and digital content to inform continuous improvement
• Manage budgets for content production, ensuring efficient use of resources
• Set and monitor KPIs for information resources, ensuring progress against organisational goals

5. External relationships:

• Work closely with healthcare professionals to ensure expert input and review is integrated into the development of new information and content.
• Work with our involvement network to co-create content and ensure it reflects diverse lived experiences
• Collaborate with external organisations to partner on our information and extend our reach.

6. Innovation and Evaluation:

• Explore new areas for improving and developing digital and print content, including improving web accessibility, incorporating more patient stories, and making our content more visual.
• Explore new models to evaluate impact of our resources on patients, families, carers, and healthcare professionals
• Explore and implement SEO strategies to improve the discoverability of digital content

7. Line Management:

• Provide line management, day-to-day supervision, and support the learning and development of the Information and Content Officer.

8. General:

• Gain and develop knowledge of sarcoma, keeping up to date with developments in the field
• Work collaboratively with teams across the organisation, developing effective working relationships and participating effectively in cross-organisational projects
• Attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
• Travel occasionally to meetings and events. Occasional weekend or evening work may also be required and time off in lieu will be given.
• Undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.

We are looking for an experienced Regional Development Coordinator, to lead the coordination and management of all aspects of the StreetDoctors operations within the Northern Region (North West, North East and Yorkshire), and to ensure our programmes are fit for the future.

We are an award-winning national charity which trains over 12,000 young people affected by street violence each year in emergency first-aid through a team of 350 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

As the StreetDoctors lead for the Region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.

The key areas of focus include:

● To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
● To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
● To ensure the quantity and quality of training sessions and projects meet the required targets and new opportunities are maximised.

At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.

The Operations team is on a mission to make Parkinson’s UK fit for the future, and that starts with us; we need to ensure we’re set up for success, with an efficient structure that is focussed on high performance and delivery. 

About the role

You’ll be responsible for developing and implementing a comprehensive change management strategy, engaging stakeholders at all levels, and driving the successful transition to new processes, and ways of working to achieve enhanced performance and sustainability.

For this role, we are looking for candidates who can start within one to four weeks following the interview. 

What you’ll do:

• Develop and deliver a clear strategy based on the vision of the CFOO, that documents the need for change and details the future look of the directorate. Outline this in a detailed rationale document with the vision, including timelines, resources needed, and key milestones.
• Support the CFOO to develop function strategies for each of the operations functions and an accompanying transformation plan. Oversee the implementation of these change programmes, handing over to BAU leads by the end of the contact. There will be a particular focus on supporting establishing a Programme Management Office.
• Lead the development of an effective communication engagement plan covering all people and teams affected by the change, both directly and indirectly, and gather involvement from senior management and other affected parties
• Co-lead on developing a positive and dynamic culture during and post implementation of the transformation to ensure the success and support the building of new ways of working. 

What you’ll bring:

• Significant experience in delivering  organisational transformation programmes, and demonstrable experience of developing and writing change and transformation programme proposals that suit varying audiences
• Ability to present and disseminate messages to a wide ranging audience, with the experience of generating engagement  during a transformation programme and experience of navigating the people aspects 
• Willingness and ability to challenge senior leaders as a critical friend, to accelerate progress and transformative change. 
• Experience of modern, efficient, internal governance frameworks, ideally in a charity context. 
• Direct experience of setting up a Programme Management Office or similar function is desirable

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home three days a week. You’ll be required to cover your own travel expenses to the office.

Interviews for this role will be held on 22 January 2025. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

If you are an experienced finance manager looking to utilise your experience in the charity sector, this could be the role for you!

Canine Partners' mission is to transform the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.

To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Finance Manager to join our dedicated Finance team.

This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.

What you will do:

Working alongside the Director of Finance and Resources you will ensure the charity's finances are utilised in line with our mission. Leading an established and dedicated team of two, you will oversee all the financial activities, reporting and analysis, whilst improving and maintaining tight financial controls. Undertaking a number of routine tasks, you will also manage monthly management accounts, journals, and year-end accounts.

It is an exciting time to join us, as the charity marks its 35th anniversary this year and we will be doing a lot to celebrate! We have recently launched our 5-year plan, which has been shaped in a large part by the finances and financial modelling; this work will continue to become more detailed and accurate as we move through the 5-year plan, which you will play a key part in supporting using honed modelling, projecting and problem-solving skills.

What we are looking for:

• Qualified accountant (CIPFA/CIMA/FCA/ACA/ACCA) with relevant senior financial experience.
• Strong ICT skills including database (Office 365, MS Excel in particular).
• Broad experience of budget management and strategic planning (ideally in charitable settings but not essential).
• Flexibility, adaptability and ability to use initiative.
• Strong organisation skills and ability to manage deadlines.
• Proven experience of working within a financial environment and use of sophisticated digital accounting software.
• Effective written and oral communication skills.

It may be advantageous, though not essential, to have experience working in a related field or knowledge of the Charities Statement of Recommended Practice (SORP).

Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.

What can offer you:

• 33 days annual leave (inclusive of bank holidays)
• Salary exchange pension scheme (matched up to 5%)
• Charity (occupational) sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking (visiting and site-based staff)
• Dog friendly offices
• Flexible working hours
• Claimable business/travel expenses

This role can be delivered remotely from home. We will provide a laptop, additional screen, and mobile phone for use in the role.

If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Closing date: 05 February 2025
First interviews will take place online (via MS teams): Date to be confirmed.
Second interviews will take place at our National Training Centre in Osgathorpe, Leicestershire: Date to be confirmed.

Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive a high volume of applications.

We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

You may have experience of the following: Charity Finance Lead, Finance and Operations Manager, Financial Controller, Head of Charity Finance, Finance and Resources Manager, Senior Finance Officer, Accounting and Finance Manager, Finance and Compliance Manager, Finance Team Leader, Strategic Finance Manager, etc.

REF-218 932

About the role

We are looking for an Engagement Manager to join our team while our Director of Development is on maternity leave. The person will be responsible for project managing the work of the engagement team, delivering key engagement priorities, and overseeing fundraising events/campaigns and communications.

Location: We operate a hybrid working policy and require a minimum of one day per week in our London office. 
Salary: £35,202 
Contract:   Until 28th February 2026 
Reporting to: Chief Executive
Start date: As soon as possible
Team: The role will deliver a number of engagement projects and provide day to day oversight of the work of the Engagement Team (Communications Officer and Fundraising and Events Coordinator). Line management of this team will be delivered by the CEO.  

Closing date:19th January 2025

Job description

Engagement

1.Oversee our engagement with Chambers

• Manage and administer The Chambers Pro Bono Framework
  • Recruiting chambers for 2025
  • Ensuring regular communication and responding to queries
  • Producing bespoke reports for each set of chambers
  • Manage and administer the Pro Bono Champions scheme
• Ensuring regular communication
• Keeping our records up to date and accurate
• Recruiting new Pro Bono Champions

2.Oversee our engagement with barristers

• Manage and administer the Bar’s involvement in the Pro Bono Recognition List of England and Wales
• Sign up, welcome and support our panel of volunteer barristers including mentors and reviewers

3.Support the Director of Casework and regional caseworkers with engagement

Communication

1.Project manage the work of the Engagement Team

• Ensuring the business plan and engagement strategy is delivered
• Advising and supporting our Communications Officer with key stakeholders and the press, ensuring accuracy and timeliness.
• Advising and supporting the Fundraising and Events Officer
  • Ensuring events are delivered to an excellent standard and on budget. Of key importance are the annual Bar Pro Bono Awards.
  • Overseeing fundraising events/campaigns to ensure targets are met.
  • Overseeing the work of the part time administrator, to increase the Bar's engagement

2.Lead on our engagement with Pro Bono Week in November 2025

3.Overall coordination of our stakeholders’ communications calendar.

Other

1. This role requires the post holder to take full responsibility for organising their own work and handle administrative duties, ensuring smooth and efficient operations without reliance on administrative support. 

2. Undertake any other responsibilities as reasonably requested by the Chief Executive and the Director of Casework/Chief Operating Officer.

3. You may be required to work outside of your usual working hours from time to time to support the work of Advocate.

Person Specification

Essential

1.Experience of line managing staff

2.Experience of directing multiple projects, meeting deadlines and managing competing priorities

3.Experience of creating a wide range of communications for key stakeholders

4.Experience of managing social media or marketing campaigns

5.A highly organised, and thorough approach to work with meticulous attention to detail 

6.Experience of building and maintaining relationships with stakeholders at all levels

7.Experience in using Advanced Microsoft Office packages, particularly Excel, Word, Salesforce and SharePoint

Desirable

1.A good working knowledge of the Bar of England & Wales

2.Experience of line managing multiple staff members

3.Experience of working on fundraising projects and events

Other

1.Proactive, positive approach to developing the work of Advocate and a passion for access to justice

2.Commitment to promoting equality, diversity and inclusion.

3.Flexibility and willingness to learn new skills

This role profile is not exclusive or exhaustive. It is intended as an outline indication of the areas of responsibility and may be amended in light of the changing needs of the organisation.

Advocate is an equal opportunities employer.

We are seeking a talented Director of Programme Delivery and Operations, fully committed to our widening participation cause, to join the Senior Leadership Team in a pivotal role for a growing and ambitious charity. 

You will have responsibility for ensuring we are providing high quality programme delivery to young people across our centre network, that are centres are functioning effectively, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

The Director of Programme Delivery and Operations is a Senior Leadership Team position within the charity and reports into the Chief Operating Officer. The role is responsible for oversight of all centre programme delivery and performance across our network of 44 local learning centres (and growing).

Contract
This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted  proportionally for part-time candidates.

Start date
May 2025 (or as otherwise agreed)

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member)
with 1 day working from home. 

Location
The role would be based at one of IntoUniversity centres in Birmingham, Bristol, Coventry, Leeds, Liverpool, London, Manchester or Nottingham, with regular travel across the network and to our Head Office in London.

Salary
£60,000. 
Plus additional London contribution of £2,600 for London-based candidates.Pro rata for part-time candidate. 

Annual leave
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)
 

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm 
• Employee Assistance Programme including access to medical and legal support 
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 20th January 2025. 

Interview Day (in-person) - Wednesday 29th January 2025. Please ensure that you are available on this date.

We're looking for an experienced, dedicated and resilient Cluster Manager to join our Complex Learning Disabilities Services in Hertfordshire.

£46,350.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The Cluster Manager will be responsible for the operations of a small group of specialist services, which support customers who are leaving restrictive environments to live in their own homes. The role will provide line management for Deputy Managers and support teams, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to and the quality of support is of the highest standard possible, ensuring excellent quality of life for customers and a good working environment for colleagues. The role will require the individual to be the CQC registered manager for services, making the person the accountable person with the Care Quality Commission, as well as with commissioners and key stakeholders.

The role will also require the individual to embed a Positive Behavioural Approach through coaching and leadership. Co-production and a person-centred approach are essential to this role.

For a full job description, please visit our website jobs.lookahead.org.uk and search REQ005983

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

About you:

Proven experience of managing more than one service across a geographical area.
The ability to quickly identify key areas of improvement required and to be able to effectively plan and implement the changes required
Previous experience of working with management contracts and agreements
Previous experience of delivering regulatory compliance
Excellent prioritisation and organisational skills
Experience of conducting investigations for serious incidents
Ability to coach and develop staff
Excellent relationship building skills at all levels
Experience of successfully developing teams across a wide geographical spread
High levels of written and verbal communication
Flexibility to move within any of our specialisms
Ability to turn organisational vision into reality for front line employees
Resilience and able to manage self and effective delivery
Ability to cope with change in a fast paced and challenging environment

What you'll bring:

Have operational management experience in social care.
Have supported people who require bespoke, specialist support.
Hold a relevant RMA/NVQ Level 4 or other business/management qualification.
Have relevant professional memberships and/or specialist qualifications. (Internal applicants not holding these qualifications will not be automatically disqualified but, dependent on assessment of performance in current role, potential, skills, knowledge, abilities & general competence, may be required to undertake to study for them

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Associate Director of Finance & Operations

Job title: Associate Director of Finance & Operations 

Purpose: Provide leadership to ensure the efficient and effective management of operations, people, finance, security, and compliance, ensuring excellence across these areas. 

Responsible to: CEO 

Responsible for: HR Business Partner, Operations Officer, Finance Officer (Part-time), Finance Lead (Part-time) 

Working with: Senior management team, programmes team, colleagues in other departments and stakeholders as necessary. 

Grade and Salary: GBP 65,000 

Location:  London, UK (Hybrid with at least 2 days in the London office) 

Post: Full-time 

Period: Permanent 

REDR UK AND THE WORK WE DO   

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.    

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.   

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.   

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.   

ABOUT THE ROLE 

We are seeking a dynamic and experienced Associate Director to join RedR and its Senior Leadership Team (SLT) to oversee the efficient and effective functioning of our organisation's key operational areas, including Operations, People Management, Finance, Security and Compliance. The Associate Director will play a pivotal role as part of the SLT in ensuring the smooth implementation of our humanitarian programmes while upholding the highest standards of excellence, accountability, integrity, collaboration and lifelong learning.

You will have a deep understanding of how to deliver programmes in a humanitarian context in a safe, secure and compliant manner. You will enhance delivery through standard operating procedures across the organisation and lead by doing.

MAIN DUTIES AND RESPONSIBILITIES 

Financial Management 

You will lead a finance team of 2 (both part-time), responsible for excellent financial management, controls, reporting, budgeting, and auditing (both internal and external) including: 

• Maintaining up-to-date financial records, including processing invoices, payments, and managing accounts payable and receivable. 
• Month-end and year-end closing procedures.
• Ensure compliance with accounting standards and regulations. 
• Lead the budgeting and forecasting processes, managing cashflow. 
• Oversee payroll processing and reimbursement procedures. 
• Analysis of financial data and preparation of reports for leadership review. 
• Set standards for programme staff on financial budgeting and reporting 
• Stay informed about changes in accounting regulations and best practices. 
• Lead the improvement of finance and accounting processes and systems. 
• Prepare consolidated Financial Statements in accordance with Charity SORP FRS 102. 
• Lead on external audits to ensure that all external audit requirements are met in the UK and Jordan and associated statutory reporting (e.g. to HMRC). 
• Lead on regular internal audits and apply learnings in improving systems. 
• Lead on fraud and corruption prevention and response, and cyber security. 
• Work with SLT and business teams to prepare UK and overseas regulatory annual reporting. 
• Actively engage in the Finance, Audit and Risk Committee meetings, leading on behalf of the SLT. 

Operational Delivery

You will systematically enhance, streamline and optimise operational processes and systems to enhance delivery and security of people. You will lead on efficiency, quality, and scalability while availing technological advancement. This includes systems, IT, CRM, facilities and vendor management. You will be supported by an operations officer to deliver this role: 

• Provide administrative support to the Operations, IT functions of the organisation.
• Leading process improvement and renewals (e.g. insurance) across Operations, (e.g. IT, security).
• Enhancing adherence to organisational systems, e.g. Office 365, Sharepoint, Salesforce, ensuring the organisation becomes more efficient and effective in how it works. 
• Lead any country registration, reporting, resourcing requirements, ensuring compliance and adherence to RedR policies. 
• Lead on policy review, updates and roll out.
• Maintain RedR’s risk register and ensure its regular review throughout the organisation. 
• Leading a robust approach to data security. 
• Ensure the delivery of best practice security management through risk management, situational analysis, assessment, plan implementation, monitoring and evaluation, continuity and crisis planning and leadership. Lead the delivery of security management standard operating practice, protocols and procedures to support programmes and staff in the field. 
• Actively engage in the Senior Leadership Team. 
• Lead the preparation of monthly All Hands and Quarterly Team Meetings; and preparation for Board meetings. 

People & Culture

• You will lead the People & Culture function at RedR and be supported in that coordination by a HR business partner. 
• Implement HR policies and procedures to support a diverse workforce including employees, consultants and Associate trainers and members. 
• Supporting a positive and healthy working culture across the organisation.
• Enshrine best practice people processes including in recruitment, onboarding, professional development and performance management. 
• Manage any organisational change management processes and ensure that RedR UK’s culture and values are embedded across the organisation. 
• Analyse resource requirements and utilisation across programmes, providing insights and recommendations; collaborate with programmes to develop strategies for optimising resource allocation and utilisation. Establish mechanisms for ongoing monitoring of resource allocation and utilisation across programmes. 
• Foster collaboration across teams for effectiveness and efficiency, to avoid duplication, achieve a consistent approach and to improve quality. 

RedR UK Leadership 

• Provide direction and leadership to the organisation's finance, operational and people functions, aligning them with the overall mission and objectives. 
• Collaborate with the Senior Leadership Team in delivering RedR UK’s 2025-27 strategy. 
• Lead on change management and strategic initiatives for RedR. 
• Manage a process of regular and effective communication and reporting across RedR, where lessons are learned, analysed, and applied. 
• Work with other RedR organisations to develop the RedR family as a global brand, investigating synergies and economies of scale between the organisations. 
• Foster a positive and resilient team culture that embraces and adapts to change, promoting innovation and continuous improvement. 

Key competencies 

Achieving Results: 

• Operationalises strategy decisions to make significant gains.  
• Leads major initiatives to streamline operations, enhance productivity, and ensure best practice. 
• Drives the adoption of best practices, constantly seeking ways to improve operational excellence. 
• Considers wider implications of decisions to ensure comprehensive results. 

Engaging with Stakeholders: 

• Cultivates strong relationships with internal and external stakeholders, to achieve shared goals and foster a culture of cooperation. 
• Manages stakeholder expectations effectively, resolving conflicts and building consensus around operational changes. 
• Senior representation of the organisation with stakeholders. 

Humanitarian Learning Principles and Practices: 

• Advocates for the importance of key humanitarian principles within the organisation and among stakeholders.  
• Promotes a culture of continuous learning and adaptation within the organisation. 
• Promotes a culture of well-being and duty of care. 

Managing Projects: 

• Thinks ahead to long-term goals while maintaining focus on present tasks. 
• Leads the planning, analyses, implementation, and evaluation of projects and initiatives. 
• Creates and supports flexibility through quick adaptation to change. 

Demonstrating Leadership: 

• Inspires and motivates staff to perform at their best, fostering a culture of collaboration, excellence, accountability, and integrity. 
• Leads by example, demonstrating ethical leadership and a commitment to the organisation's mission and values. 
• Provides mentorship, coaching, and professional development opportunities to staff, empowering them to grow and succeed. 

Technical Expertise: 

• Masters comprehensive technical expertise. 
• Directs integration of technical skills. 
• Applies rigorous technical standards ensuring exceptional quality. 

PERSON SPECIFICATION  

Essential  

• Demonstrated commitment to the mission and values of RedR UK and a deep understanding of key humanitarian principles. 
• Proven track record of senior management expertise in a humanitarian context specific to finance, operations, and people. 
• Proficiency in data analysis with a keen understanding of performance and operational metrics. 
• Extensive experience in and security management within the humanitarian sector across fragile and conflict affected states. 
• Experience with procurement, contracting and compliance requirements of key donors including USAID, FCDO and UN agencies. 
• Familiarity with systems including Salesforce, QuickBooks, Dext, Sharepoint, and Excel. 
• Ability to navigate and thrive within a dynamic environment, exhibiting flexibility and resilience within a small organisation.
• Exceptional people management skills in international contexts. 

What We Offer: Your well-being, our priority 

At RedR UK, we are dedicated to creating a supportive work environment that values and nurtures our team. Our benefits package is designed to foster a balanced and fulfilling career, supporting both your professional growth and personal well-being. Benefits include: 

• 23 days annual leave, increasing by one day each year up to 28 days (excluding public holidays). Plus, one day birthday leave. 

• 5% employer pension contribution involving dependants 
• 3 paid days annually to volunteer for causes you care about 
• 5 days of paid study leave 
• Employee Assistance Programme
• Enhanced Maternity/Paternity/Shared Parental Pay at 100% for 12 weeks for employees with over two years of service. 
• Life assurance coverage equalling four times your salary. 
• Up to 10 days compassionate leave for family emergencies, 5 days dependent leave. 

Our benefits are integral to RedR UK’s commitment to valuing, developing, and caring for our people as we work together to make an impact in the humanitarian sector. If you believe you can make difference, please join us. 

Could this be you?

Please send your CV and one-page cover letter. We will be hiring on rolling basis.

Operations Administrator 

Job titleOperations Administrator PurposeTo support the Operations, IT, HR and Security Management functions of the organisationResponsible toAssociate Director, Finance and Operations Responsible forN/A Working withAssociate Director, Finance and Operations, HR and other RedR UK Programmes staff, colleagues in other departments and stakeholders as necessary.
LocationLondon, UK, Hybrid with at least 2 days from officePostFull timePeriodPermanent, opportunities for career progression Grade1.1SalaryGBP 25,937

RedR UK and the work we do 

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard. 

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct. 

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work. 

ABOUT THIS ROLE 

We are looking for a passionate and self-motivated individual to join our Operations Team. In this role, you will report directly to the Associate Director of Finance & Operations and contribute to the efficient oversight of our operational and administrative functions on a daily basis. Demonstrating exceptional time management and organisational capabilities, you will exhibit the capacity to produce high-quality work, even in demanding situations. Your attention to detail will be paramount, allowing you to navigate multiple priorities successfully while fostering clear communication within the team. 

JOB DESCRIPTION 

MAIN DUTIES, RESPONSIBILITIES and ACCOUNTABILITIES: 

• Provide administrative support to the Operations, IT, HR and Security Management functions of the organisation, supporting a positive and healthy working culture across the organisation.

• Identify opportunities for process improvement within the Operations, IT, HR and Security Management functions.

• Support our organisational systems, from Office 365 to Salesforce, ensuring the organisation becomes more efficient and effective in how it works.

• Maintain accurate operational records using organisational systems and support colleagues on maintaining clear and updated records, ensuring data integrity and accessibility. 

• Support the update, roll-out and dissemination of our organisational policies and procedures. 

• Support a range of office, legal and administrative tasks as necessary, coordinating suppliers, contracts and organisational subscriptions. 

• Act as first port of call for all external communications, including general email, post and telephone enquiries, as well as communication with external suppliers, in a timely and professional manner.   

• Leads the logistics & IT arrangements of internal meetings (All Hands Meetings, Quarterly Team meetings, Board meetings, and others) under guidance.

• Tracks and reports on operational & CEO-related expenditures under guidance.   

• Supports in any other task as required by their line manager, CEO or board members. 

PERSON SPECIFICATION 

ESSENTIAL 

• Administrative skills – Systematic and efficient administrative skills, including an ability to prioritise, manage and complete a variety of tasks against multiple deadlines with attention to detail to the highest quality and within deadlines, and track information and progress.  

• Prioritisation & Deadline Management: Proficiently prioritising tasks and managing deadlines to ensure timely completion of assigned responsibilities. 

• Use of technology – familiarity with Microsoft Office package, especially SharePoint, Teams, Word, Excel and Power Point;

• Work planning – Effective workload management skills and ability to use initiative to solve problems. Ability to track the progress of deliverables and activities and flag up underperformance.   

• Team player – Experience of working successfully within a team environment and of building relationships with various teams. 

• Communication – Good interpersonal communication skills and self-awareness, able to communicate with colleagues and other stakeholders from diverse cultural backgrounds. Excellent writing skills. 

• Attention to Detail- Exceptional attention to detail encompassing meticulous oversight of documentation, compliance, and resource management to ensure operational precision, efficiency, and proactive problem-solving. 

DESIRABLE 

• Understanding of the humanitarian sector – General understanding of humanitarian practices and principles, and a demonstrated commitment to our humanitarian mission and values.

• Analytical Skills – Analytical skills with the ability to accurately record and extract data. 

• Knowledge of Salesforce or similar CRM systems, knowledge of MS Planner or similar project management systems; 

• Experience in event planning and management. 

How to apply:

Email a CV and a cover letter demonstrating your reasons for applying and suitability for the role. Please note that hiring will be on rolling basis with closing date (10th January 2025).

Position: Retail Manager
Salary and Hours: £21,803.60 per annum + London Allowance if applicable, 35 Hours per week
Contract: Permanent, Full time
Based: Edmonton, Marie Curie Shop
Closing date: We are reviewing applications as soon as they are received. We advise you APPLY NOW if you are interested.
Interview process: If your application is deemed successful, you will be invited into the store for an interview.
Marie Curie is one of the UK's most loved charities and the leader in end-of-life care and support. We're fighting for a better end of life for all because we believe that every day of your life matters - from the first to the last. You may have seen our recent TV advert here.
Our Retail Manager role offers a fantastic opportunity for you to build on your existing retail experience and commercial thinking to create an inviting shop which encourages sales and promotes excellent customer service.
No week is the same and you'll have bags of variety in your role.
Marie Curie Benefits Package:
- Season ticket loan -for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you:
- Annual leave allowance: - England & Wales = 25 days plus 8 public holidays (pro rata)

- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS
What we are looking for:
- Sales & Stock Generation. Where you'll get to be creative, always looking for opportunities to attract new customers/supporters every day.
- Management of Staff and Volunteers. You'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers to ensure the effective operation of the shop.
- Administration. You will ensure all financial reporting and management, cash handling, daily banking and security procedures are followed.
You'll be part of a friendly, passionate team with a manager who supports you and your career development.
And best of all, the work you do every day will make a real difference in people's lives
Click here to view full job description.
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
For more information or an informal chat please contact Nicola Hyder by email at [email protected]
Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]
This role will be subject to receiving a satisfactory disclosure check.
We reserve the right to close this vacancy early. Agencies need not apply.

Would you like to join a small but mighty charity, working as part of an inspirational team delivering real change for women and girls? Are you highly organised, and looking for a new challenge? If so, we are looking for a brilliant Data and Operations Officer who can support us to deliver our ambitious 3-year Strategy.

About the role

• You will provide a mix of data control and broader operational tasks, supporting the Senior Operations Manager in their day-to-day operational management of the Charity, enhancing the charity’s ability to grow and adapt.
• You will supports ongoing GDPR compliance and data security by maintaining and updating data policies, participating in reviews, supporting teams, and assisting with the effective management of data subject access requests and data breaches.
• You will provide administrative support to the training team, using Salesforce to follow up and report on enquiries.
• You will assist with the documentation and tracking of partnership agreements and deliverables, and onboarding requirements of clients and funders.
• You will provide ad hoc support to the wider team with administrative tasks to ensure smooth operational delivery

About you

• You will have proven experience in a busy operations support role; excellent organisational and time management skills, with attention to detail and the capacity to manage multiple priorities effectively and meet deadlines.
• You will have experience with data protection and privacy requirements, including implementing GDPR-compliant processes, managing sensitive data securely, and providing practical guidance and training to others. 
• You will have experience of using Salesforce or another similar CRM to manage and report on data.
• You will have exceptional written and verbal communication abilities, including the ability to present data insights visually and clearly.
• You will have experience in supporting operational processes, such as managing expenses, coordinating logistics, and contributing to process improvements.

About SEA

Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free from abuse and exploitation. Economic abuse is a form of coercive and controlling behaviour. 4.1 million UK women experienced economic abuse from a current or former partner in the last year. Not only does it limit their choices and ability to access safety, but it has an ongoing impact. It damages future dreams and aspirations, and, in some cases, it takes lives.

What we offer

• 25 days annual leave, plus 5 Wellbeing Days and Statutory Bank Holidays
• Flexible working
• Working from home
• 3% Employer Pension Contribution
• Reflective practice and Employee Assistance Programme
• Enhanced sick pay, family leave and carer’s leave
• The chance to be part of our highly professional, supportive team

To apply

If you are passionate about making a difference and think you have the right skills and enthusiasm for the job, please apply via our website. Interviews will be held online week commencing Monday 27th January 2024. 

Surviving Economic Abuse is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from black and minoritised women and disabled applicants who are under represented at SEA.

About the Role

As a passionate professional in the identification, development and management of a wide range of relationships in support of our programme partnership, you will ensure the Career Ready programme in Glasgow and West areas (currently Inverclyde, West Dunbartonshire, Renfrewshire and South Lanarkshire) continues to thrive, which includes securing charitable donations from supporting partners. Your responsibilities for the area, will be as a team of two, alongside our other Regional Manager for Glasgow and West areas given this is our largest area in Scotland.

This role requires experience of partnership and account management and the scale and ambition of our social mobility work means you will need to be well organised, confident and able to positively influence a wide range of people including headteachers, teachers, CEOs and HRDs.

You will identify and approach opportunities that are well researched and pursue with unswerving perseverance. It’s also a great chance to develop personally.

Regional Managers are responsible for leading our work which involves growing, developing and maintaining the employer and education partnerships that deliver the Career Ready programme. This includes the Local Advisory Board, local authorities (key stakeholders), schools (we have a member of staff in each school who coordinates), the Developing the Young Workforce Regional Group, and the many employer organisations and their people who volunteer as mentors, provide paid internships and deliver masterclasses.

By assimilating what, why, when and the how of our work, you will be able to:

1. Lead, grow and develop our Career Ready partnership in Glasgow and the West, optimising the programme experience for all stakeholders and securing the engagement of employer support for the programme of approximately 300+ students each year who will participate in the 18-month long Career Ready programme annually.
2. Support programme delivery, stakeholder engagement and business development by working closely with the Career Ready Glasgow & West Local Advisory Board, the other Career Ready Glasgow & West Regional Manager, the Head of Programme & Operations, Partnerships Manager and the Career Ready Regional Manager Scotland team all who are focused on quality, impact and sustainability underpinned by attention to detail via efficient and effective processes. You will be supported by and work with the Career Ready Scotland Operations Team to maintain thorough data and management information for the area.

Find out more

You can find out more about the role, and working at Career Ready, in our candidate pack.

• £34,000 – £37,500 DOE
• A working from home allowance of £300 pa is provided
• Annual leave: 25 days holiday plus bank/public holidays plus 2 additional days in the summer. In addition, Career Ready is closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
• 6% of salary contribution to a private pension subject to an employee contribution of 3%
• Access to both our Reward Gateway Portal and an Employee Assistance Programme
• Interest-free season ticket or bicycle purchase loans
• Business expenses including mileage allowance for car usage

How to apply

Please visit our website for full details of how to apply.

Timetable

Closing date (early applications encouraged): 19 January 2025

Interviews will take place on 23 and 24 January 2025