Operation Manager Jobs in Greater London

Team: Finance

Location: Remote

Work pattern: 35 hours per week, Mon-Fri

Salary: Up to £53,353 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Management Accountant:

- Leading the Management Accountant team of five Management Accountants, supporting ongoing individual and team development

- Responsible for the provision and development of management reporting

- Provide financial insight and expertise to support well-informed financial decision-making and delivery for the charity’s plans

- Facilitate and manage the budget and forecast processes, advising the team and reviewing the outputs

- Review the monthly management accounts and reports, providing insight and analysis on key variances and risks affecting the charity

- Develop strong working relationships across the charity, building business partnering capability in the team and ensuring high quality support and expertise is provided to all directorates

- Work constructively with the Senior Financial Accountant to ensure processes and priorities are aligned across the whole for the Finance team

About the Finance team:

- Responsible for managing the financial operations of the Charity

- Plays a vital role in the organisation’s success by ensuring sound financial management, better informed decision making and supporting delivery of the overall strategy

- Responsibility for key tasks such as budgeting, financial reporting, forecasting and analysis

- The Management Accountant team are a team of five, reporting into the Senior Management Accountant, all of whom support the Head of Budgeting & Reporting

- The wider Finance team includes the Operational Finance team, including AP, financial accounting and payroll

What we’re looking for in our Senior Management Accountant::

- CCAB qualified accountant

- Experience leading a team of qualified Management Accountants

- Experience working in a senior Management Accountant role in a large organisation (250+ employees)

- Experience using appropriate accounting software and systems/ERP systems

- Experience working with budget holders as well as providing support and advice around financial management issues

- Strong working knowledge of Microsoft Office – particularly in Excel

- Excellent people management, communication and organisational skills

- Ability to build and maintain strong working relationships

What we can offer you:

- Range of health benefits

- 25 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more

Application closing date: 23rd January 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

A role with broad scope and offering excellent end-to-end experience, within a highly regarded and successful team.

We are working with a renowned organisation that provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. 

In 2023, the fundraising team raised £79.5M through individual donations and legacies. Key to success has been their meticulous and bespoke approach to stewardship.

As Stewardship Manager, you will work closely with the Head of Philanthropy to develop and deliver a programme for new and existing major donors, ensuring relationship managers have what they need to deliver exceptional donor stewardship. You will also lead on developing donor journeys, thanking strategy, and the creation and delivery of an annual programme of events. This central role has an overview of the organisation's portfolio of major donors in order to successfully deliver these activities.

The Stewardship Manager will manage the Philanthropy Administrator and is responsible for overseeing administration functions that keep the operation of the team running smoothly. 

Ideal skills and experience: 

• Developing and delivering stewardship strategies

• Donor stewardship, journeys, and events planning

• Maximising data to help inform protocol and process

• Line management, either of staff or volunteers

Benefits include: 10% employer pension contribution (after 3-months of continuous employment), 28 days annual leave plus bank holidays

Please get in touch ASAP and by no later than Friday 17th January. A detailed brief will be shared with suitable candidates. 

We are delighted to be working in partnership with Vineyard Community, a Christian charity in Richmond that is committed to helping people through tough times and giving them the chance to thrive. Whether someone’s facing homelessness, food poverty, escaping abuse, or battling mental health challenges, Vineyard Community is there with care and support. In our busy world, it’s easy to miss those struggling around us, but at Vineyard Community, they take the time to listen, connect, and see the person behind the story. By offering kindness and hope, they’re helping people rebuild their dreams and find a brighter future. Together, they are inspiring change and restoring hope.

Vineyard Community is seeking a Business Manager, this is a brand new role. As the Business Manager you’ll play a key role in strengthening the charity’s operations and ensuring its financial resources, people, systems are aligned to achieve the Five-Year Strategic Plan. You will work closely with the CEO, ensuring smooth administration and background operations while stepping in during the CEO’s absence. From drafting the Annual Income and Expenditure Budget to overseeing Monthly Management Accounts, you’ll ensure the charity’s financial health. You’ll also maintain legal compliance in employment practices and ensure IT systems support operational needs. With your leadership and skills, you’ll help Vineyard Community stay efficient and focused that will enable more lives to be transformed.

The successful candidate must be able to demonstrate:

• Experience in operational delivery in central operation functions
• Experience of financial planning, managing budgets and producing financial reports for senior stakeholders
• Experience of managing HR issues and a working knowledge of HR best practice and legislation
• Excellent relational skills, able to lead, enthuse and inspire other colleagues

This is a wonderful opportunity for a Christian to join a charity that’s seeks to follow the example set by Jesus. You’ll be a part of a passionate caring team, committed to supporting those in crisis, offering hope, and making a lasting, positive impact.

For an informal and confidential discussion about the role, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.

Contract & Hours: Permanent. Full time 37.5 hrs or Part time (min 30 hrs pw)

Location: Hybrid/Richmond (on-site min 2 days pw)

Closing date for applications: Wednesday 15th January 2025 

Charisma vetting interviews must be completed by close of play on 21st January 2025

Interviews with Vineyard Community: Week commencing 3rd February 2025

A note from Charisma

Don’t feel like you meet all of the requirements?  We’d still love to chat, we’re a people first recruitment partner.  We specialise in charity recruitment with over 22 years’ experience working as a consultancy who support inspiring professionals find the perfect roles in transformational organisation

Location: Bristol or London - UK, Indonesia, Kenya, Madagascar, Senegal

Closing date for applications: 10 January, with applications reviewed on a rolling basis

Contract status: National, full-time.

Start date: Asap

Contract duration: 24-month contract

Remuneration: £48,043 - £56,571 gross per annum (UK national band); £53,461 - £62,316 gross per annum (London, UK); IDR 373,079,875 - IDR 459,255,360 gross per annum (Indonesia); KES 3,732,787 - KES 4,860,000 gross per annum (Kenya); MGA 48,149,889 - MGA 59,495,784 gross per annum (Madagascar); XOF 15,612,551- XOF 27,117,456 gross per annum (Senegal).
 

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally. 

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. 

Summary job description

We are seeking a proactive and experienced Change Manager who thrives in dynamic environments and is passionate about driving transformational change. The ideal candidate will have a strong background in organisational change management, with expertise in designing and implementing methodologies that empower teams to navigate transitions effectively. They will excel in building relationships across diverse stakeholder groups, fostering trust and collaboration to ensure smooth adoption of new systems, processes, and behaviours. A natural communicator, they will engage colleagues at all levels, from senior leadership to frontline staff, promoting transparency and alignment throughout the change journey.

This individual will bring exceptional project management skills, with a proven track record of leading complex, cross-functional initiatives that align with strategic goals. They will have a hands-on approach to problem-solving, leveraging data and feedback to continuously refine strategies. Above all, they will be an advocate for innovation and continuous improvement, building capacity across the organisation to embed change management as a core competency, ensuring Blue Ventures remains adaptable and effective in achieving its mission. 

Please see attached job description for full details. 

Educational Partnerships Regional Manager (London and South East) 
Salary: £37,750 per annum
YE Pay Grade: 6
Permanent
Full time: 37.5 hours/5 days per week 
Home based with significant travel within the region 

Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Educational Partnerships Regional Manager for London and the South East. 

Young Enterprise is a national charity that works directly with young people, teachers, volunteers, and influencers to help young people succeed in the changing world of work. We are all about realising potential and building people’s futures – and committed to do the same for the people who join our dedicated team. We are passionate about equality, creating an environment in which each individual can thrive, contribute, and grow as a professional.

As an Educational Partnerships Regional Manager you will be a key contributor to the regional strategy working very much in a one team environment whilst giving you the space to grow and develop your skills. Your role as Educational Partnerships Regional Manager will see you work directly with young people and teachers in schools that take part in Young Enterprise programmes such as company programme, day programmes and digital programmes. You will also oversee regional relationships, at local authority level or equivalent.

The Educational Partnerships Regional Manager role involves being flexible to the needs of the region and your team and to provide regional leadership. Some of the duties include, which is not an exhaustive list.

• Deliver and or support the delivery of Young Enterprise programmes and services in schools, colleges, universities, and youth centres.
• Work as part of the regional team to proactively identify and generate sources of local income to support YE programmes.
• Manage and monitor KPIs and local contracts associated with the above tasks through the regional operations plan set out by the Regional Manager.
• Work with the local YE Volunteer Team (LVT), providing support, direction and opportunities to engage with local activity, which may include fundraising, volunteering on programmes and / or promoting our programmes to new school.
• Work closely with Programmes & Services team to support the development and delivery of our full suite of programmes, while also developing your own knowledge and understanding of our full suite of programmes and services to promote to schools.

We are looking for:
• A motivated self-starter 
• Confident leader who can quickly support develop an existing team
• Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure
• An understanding or experience of managing varying relationships, including volunteers
• A great promoter and inspirer in helping young people achieve their potential
• Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams

You'll be working alongside an experienced and passionate regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.

This is a home-based role, however, will require significant travel throughout and covering London and South East.

DBS required: YES

To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than 13.30pm on 13th January 2025. Please note applications without a cover letter will not be considered.

Interviews will take place via MS Teams, on 16th January 2025.

Although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful. 

About GISF
The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 130 member INGOs and offices in London and Washington, DC. GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovative security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM. We strengthen NGO security practice worldwide by:

• Maintaining and building from our expertise in humanitarian security risk management
• Offering trusted platforms for coordination and knowledge sharing
• Driving innovation, capturing best practice, and improving SRM capabilities.
• Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need

GISF was established almost 20 years ago, but only began operating as a legally-registered entity in February 2024. Our finance policies and procedures are compliant with relevant requirements, but require continued strengthening to align with growth plans.
 

The Job

• Part-time – working 15 hours per week
• Salary: up to £65,000 per year, pro rata (depending on experience)
• Reporting to: Executive Director
• Supervises: Finance Officer
• Location: London, UK

What We Offer

• 25 days of annual leave increasing after 2 years, up to a maximum 30 days (plus bank holidays)
• Office shutdown between Christmas and New Year
• Employer Pension contributions
• A focus on professional development, including access to overseas events, workshops, and training

Role Description
The Finance Manager plays a leadership role within GISF, overseeing all aspects of the organization's financial management and ensuring its long-term financial sustainability. This position not only leads the development and execution of GISF’s financial planning and systems but also drives the financial strategy, aligning it with GISF’s broader organizational goals and priorities.

Working closely with the Executive Director and as part of the Senior Leadership Team, the Finance Manager ensures that GISF’s financial operations support the organization's mission and strategic direction. The role includes providing expert financial guidance to GISF's partners and stakeholders to ensure financial interoperability and collaboration across projects. Additionally, the Finance Manager oversees all internal and external financial reporting, auditing, and statutory compliance, contributing significantly to the organization’s governance and decision-making processes.

By working with key internal teams, the Finance Manager ensures GISF’s financial stability, including managing reserve funds, overseeing payroll, grant budgeting, and financial reporting to donors. This role is pivotal in shaping GISF's financial strategy, advising on new income streams, managing relationships with external financial bodies, and ensuring the organization meets all statutory and donor requirements.

An onboarding plan will be negotiated with the successful candidate, for additional hours per week to be worked during the initial month/s of the role.
 

Key Responsibilities

Governance

• Collaborate with the Treasurer to produce financial reports and present them to the Board.
• Ensure timely and compliant financial submissions for the Annual Report.
• Oversee all internal and external audit activities, ensuring compliance with external regulatory requirements.
• Develop and monitor the implementation of GISF’s internal financial policies
• Ensure GISF’s compliance with all external and statutory regulations.

Strategy

• Lead the development of annual and long-term financial plans to support GISF’s strategic aims and maintain a stable financial base.
• Prepare and propose the annual budget, aligned with GISF's strategic priorities, for approval by the Senior Leadership Team, Governing Body, and relevant committees.
• Monitor GISF’s financial performance against the agreed annual budget and long-term forecasts.
• Provide timely and accurate financial information to key staff, aiding decision-making and enabling effective planning.

Internal Finance

• Provide expert advice and leadership to the Senior Leadership Team and Board on all financial matters, including cash flow, banking, value for money, and exploring new income streams.
• Support the Finance Officer in the execution of their duties.
• Manage GISF’s reserve funds and ensure adherence to the reserve fund policy.
• Lead the production and submission of GISF CIC accounts and financial statements, ensuring compliance with relevant financial regulations.
• Handle the preparation and submission of VAT returns.
• Liaise with external bodies such as HMRC, pension providers, banks, Companies House, and external accountants.
• Oversee GISF CIC’s payroll processes, ensuring timely and compliant execution.
• Ensure financial returns are completed accurately, on time, and in full compliance with statutory obligations.
• Where required, support the Operations Team with the implementation of of GISF’s procurement processes.

Programme Finance

• Lead the financial input for the development of budgets for new funding opportunities, ensuring full cost coverage in project proposals.
• Oversee the Finance Officer’s grant management, including the preparation of financial reports to donors, ensuring compliance with donor requirements.
• Provide training and support to Budget Holders and Budget Managers, ensuring they fully understand and are accountable for the financial aspects of their roles.

 
Person Specification

Qualifications/Experience/Skills/Knowledge

• Professionally qualified accountant ACA, ACCA or CIMA
• Experience of working within donor compliance frameworks, particularly USAID, FCDO and ECHO, or experience of other highly regulated programmes.
• Experience of governance and working within a governance framework
• Demonstrated ability to contribute to strategic decision-making
• Excellent communication skills, including ability to write policies and undertake formal presentations to staff and Board
• Strong management and leadership skills, both in relation to own staff, but also in relation to advising colleagues and in relation to ensuring employee engagement with change processes
• Able to make sound business decisions and identify key business opportunities and challenges
• Understanding and appreciation for overseas development work
• Knowledge of financial legislation, regulations and statutory frameworks, ideally including those relating to Community Interest Companies and the charitable sector
• Ability to network and establish good working relationships with a variety of contacts, comfortably engaging with people at a range of levels, as well as with those who have both significant and limited technical understanding of GISF’s work.
• Enthusiastic, willing to learn, and motivated by honing skills and working as part of a new team that is developing effective ways of working.
• Committed to the vision, mission and values of GISF.

Our Human Resources Manager is a senior role working closely with the Head of Finance and Internal Operations, the Chief Executive and the Human Resources Strategic Projects Lead in the delivery of a professional, progressive and proactive Human Resources function, working in line with our values. You will have the opportunity to shape our approach to this important function, will work with brilliant and friendly colleagues and will go home every day knowing you have made a difference.

You will support the senior leadership team, managers and staff throughout the organisation to deal with HR related matters in whatever form they take. You will manage a busy caseload, advising on performance, absence and sickness management, recruitment and retention in line with employment law, our policies and good HR practice, as well as ensuring good HR administration throughout the employment life-cycle. You will provide informal advice, coaching and mentoring to managers on all aspects of employee relations, through a variety of 1-1 meetings, informal training sessions/workshops and briefings. You’ll meet regularly with managers to develop a thorough understanding of their needs, and help them to identify and resolve emergent issues before they become more serious. You will also be responsible for more strategic matters such as development of employment policies, procedures and practices, our learning and development offer and management of our payroll.

We are looking for an experienced HR generalist with good knowledge of employment law and HR good-practice and some knowledge of payroll. As part of a small team, we need someone with experience to deal with the multiple facets of HR and someone who is a “doer”. You will be able to work flexibly, independently and ​​have a willingness to take on new challenges and lead in your area of expertise. We are looking for ​​an individual with strong organisational and administration skills, who can comfortably balance operational day-to-day tasks alongside the provision of insight and expertise into long term projects and initiatives. Empathy and an understanding of the importance of process are important characteristics.

About us

Margaret Pyke Trust has been a leader in contraception and sexual health for over 50 years. Today, in the UK, we train doctors, nurses and other healthcare professionals about contraception and sexual health, providing the broadest range of training in this area of healthcare. We believe that sexual and reproductive health is an essential part of overall health and wellbeing, and everyone has the right to high quality information and services.

Internationally, we develop projects by collaborating with organisations in low- and middle-income countries, to ensure improvements in sexual and reproductive health information and services. We are also working to change global policy, with our work highlighting why ensuring reproductive choice is a vital element of climate resilience. Removing barriers to family planning are critical issues for those who are passionate about improving health, gender equality, and empowerment, and equally for those who are passionate about the conservation of biodiversity and climate change. With reproductive rights being pushed back around the world, this is an important time to join a unique charity working to ensure everyone, wherever the live in the world, has access to high quality sexual and reproductive health services.

About the role

We are recruiting for a Training Manager, with an entrepreneurial and ‘can-do’ attitude, to join our small team and lead our UK healthcare professional training offer. This is a customer facing role and you will possess the ability to build and maintain professional relationships quickly, with a range of external clients and subject matter experts. With excellent written and verbal communication skills, you will approach your work with accuracy and attention to detail, ensuring you prioritise and plan your work to meet a variety of deadlines.

How to apply

To apply for the position of Training Manager, please submit your CV and a covering letter, of not more than two pages of A4, detailing your relevant experience, how it matches the criteria and why you are interested in this role. 

Deadline for applications: Midnight, Sunday 12th January 2025

Interviews scheduled: Week commencing 20 January 2025

This is a critical role within the finance team to ensure it's delivery of high-quality, timely, and insightful financial information. You will work closely with budget holders, enabling data-led decision-making and contribute to donor and committee reporting. As a key member of a small,collaborative team, you will be hands-on managing day-to-day operations, proactive in ensuring a strong internal control environment and keen to drive operational and cost efficiencies.

Role and responsibilities

Reporting

• Responsible for all balance sheet reconciliations including creditor and debtor controls.

• Preparation of timely, accurate financial information including monthly management accounts, cash flow, forecasts.

• Assisting managers and project coordinators in preparation of financial reports to funders

• Compile financial information for grant applications and contract reporting demonstrating sound financial acumen.

• Timely provision of information for the annual audit.

Budgeting

• Assist in the creation of department budgets

• Interpreting variances against budgets and helping to produce informative commentary.

• Engage with wider team to produce forecast information.

• Procurement and Contract review

• Ensure robust procurement procedures are in place and well implemented by the wider team.

• Maintain a register of contracts

Controls

• Maintain fixed asset register and undertake regular review

• Drive and encourage a strong, proportionate internal control environment in line with Charity Commission guidance and good practice.

• Ensure data protection and security processes remain fit for purpose and robust.

Systems

• Coordinating and performing the day-to-day accounting operations including sales invoicing, income capture, purchase processes through to payment, payroll coordination with outsourced providers and cost accounting.

• Responsible for month end close, ensuring high quality, efficient transactional processing.

• Lead the finance team in its implementation of Access Dimensions.

• Champion financial integration across organisational processes.

Relationships

• Advocate for the finance team

• Ensure integration and cohesion of the finance team and wider team

• Supervise and develop the finance team, ensuring high levels of performance, motivation, and professional development.

• Work with the Finance Director to develop and implement our finance strategy, driving long-term financial sustainability

• Build strong relationships across the charity, supporting operational delivery as necessary from time to time.

Click on the Apply via Website button to find out more!

JOB Description

With the number of referrals to Noah’s Ark increasing, and the services we offer continually growing, we are in the exciting position of expanding our Care Administration Team and looking for our first Data Manager.  The successful candidate will  focused on interrogating our Care database, carrying out in depth Excel reporting for the Care Team and across the wider charity.

ABOUT YOU

The ideal candidate will provide comprehensive and confidential reporting and administrative support, contributing to the efficient and effective operation of the Care Team.  You will have a flexible, proactive and adaptable approach to the requirements of this role and to developing data and reporting needs as the services expand. 

You will be a dedicated, organised and a reliable individual. You will show determination to succeed and have a solution-focused outlook. You will be passionate about information management, producing accurate and insightful reports using our Database and Microsoft Excel for internal and external stakeholders. Understand the need to cleanse the raw data and be able to do this by organising, transforming and reshaping data sets. You will have a keen eye for detail, able to juggle tasks, communicate clearly, with a desire to make a positive difference to the charity. You will work in close liaison with colleagues across all directorates and promote good working relationships across the charity.

Kindly see attached job description for more information about this opportunity.

Interviews to be held week commending 20th January 2025

In addition, an enhanced DBS disclosure with Child Barring will be required for this post. Our recruitment checks, induction, ongoing support and supervision,  reflect our commitment to safeguarding the families we support.

Noahs Ark Children's Hospice is a Disabilty Confident employer 

Part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy, and consider them based on their abilities.

Our Diversity Council is working hard to construct positive changes within our organisation, and we particularly welcome applications from groups who are currently under-represented in our staff.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we kindly advise you to submit your application as early as possible.

Ten Ten Resources is an educational organisation that nurtures spiritual growth, personal development and social responsibility by sharing inspiring, creative content through a Catholic lens.

Working as part of a team of 12, the Office Manager is a key managerial role. You will maintain and improve office systems, processes and policies, ensuring that clients receive a high-quality service, and the remote working them is well-organised and efficient.

This role is offered full-time (5 days) or part-time (4 days).

***

SUMMARY OF RESPONSIBILITIES

• Systems | Manage, review and improve the use of our office systems
• Client Experience | Ensure excellence in our communication with clients
• Line Management | Line Management responsibility for two members of staff
• Team Organisation | Management of team matters
• Reports and Policies | Reporting to senior leadership and policy management
• General Admin | As required 

***

IN DETAIL

Systems

Improving the use of our systems including:

• HubSpot for marketing, communications and Knowledge Base

• Trello for project and process management 

• Clockify for time management and time off

• Google Drive for file management

You will propose and implement improvements, and train staff members in new and improved practices. Therefore, a previous knowledge of some of the systems we use is desirable, and a proven ability to understand and implement systems is essential. 

Client Experience

You will have responsibility for ensuring Client Experience across all communication channels including the website, email communication, telephone, knowledge base and chatbots.

As part of this, you will understand the role and responsibilities of the Office Administrator responsibilities so you can provide training, backfill and assist during busy periods. This includes:

• Resolving user-based queries

• Managing subscriptions and trial subscriptions

• Triaging communication to the relevant member of staff

• Improving and updating CRM data (eg school holidays, pupil numbers, etc)

In addition, under the guidance of the Leadership Team, you will organise, plan and implement the annual subscription process.

Line Management

You will initially have Line Management responsibility of the Finance Officer and Office Administrator. This includes bi-weekly one-to-one meetings, termly reviews, annual appraisals and adhoc meetings with reportees or the Leadership Team as required.

Team Organisation

You will have responsibility for managing various team matters. This includes, although is not exclusive to:

• Payment of goods and services

• Organising Team Gatherings and adhoc in-person meetings

• Remote planning of work events - eg film shoots, conferences

• Team training as required

• Ensuring staff have up to date DBS certificates

Reports and Policies

This includes:

• Producing reports for the Leadership Team regularly and as required

• Producing and updating company-wide policies, ensuring that they are fit for purpose

• Ensuring the Operations Manual is up to date and that department heads update the manual as necessary

General Admin

You will also have responsibility for General Admin tasks. This may include, although is not exclusive to:

• Receiving and triaging post

• Banking cheques

***

PLACE OF WORK

This is a home-working role. All home-working office equipment will be provided by the company as required.

In-person staff gatherings take place three times per year, requiring an overnight stay. Travel and accommodation are provided by the organisation. Additional in-person meetings may also be called as required.

The role

At WorldGBC, our ability to deliver impactful projects depends on effectively managing and allocating our internal resources. We seek a highly skilled Resource Manager with strong project management experience to join our team. This role will ensure that our resources are strategically aligned to deliver our objectives and implement projects successfully across our matrix-structured environment.

As a Resource Manager at WorldGBC, you will optimise team performance. Your expertise in resourcing, planning, and implementing projects will be essential to support our teams and ensure that projects are well-resourced and delivered efficiently. You will collaborate across various functions, enabling the smooth execution of initiatives and fostering growth.

What we are looking for:

• Up to 5 years of proven resource and project management experience, ideally within a matrix-structured organisation.
• Proficiency in project management software and resource planning tools.
• Project Management, or a related field.
• A solutions-focused mindset with a proactive approach to problem-solving and decision-making.
• An ability to balance strategic oversight with detailed execution. Strong analytical skills with high accuracy in data management and reporting.
• We cannot consider candidates based outside the United Kingdom and they must have the right to work in the UK.

Ideal candidate traits

• Capacity to work independently and collaboratively in a fast-paced environment.
• Ability to prioritise and manage multiple tasks simultaneously.

Your role is to help us ensure more senior education leaders within schools, colleges and alternative provision settings use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making.

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

A big part of the movement that we need to build is in the world of education. We need to inspire and connect with education leaders across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.

Key responsibilities include: 

Developing great relationships with senior leaders and other teaching staff, generating a strong understanding of key education issues, needs and behaviours, and building credibility and trust with the sector.

Creating practical tools and resources that help leaders put evidence into action. 

Supporting the scoping and commissioning of behavioural insights research to support effective evidence mobilisation plans and strategies.

Managing new Catalyst Pilot programme grantees. The pilot will explore the impact of varying approaches to implementing practice change in secondary schools, colleges and Alternative Provision. 

About you: 

You understand the education sector. You really understand how schools, colleges and/or Alternative Provision settings tick. You have experience working in/with an education setting, ideally in a role that worked with young people who are vulnerable to or involved in violence. You might have previous experience of supporting a school to reflect on and adopt evidence-based practice.

You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 

About us

REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.

REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.

With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector referral officer to help us deliver on our mission and vision.

REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.

The Role

The Referrals Officer role is critical to the charity. It ensures that our referral process is managed effectively for our clients and branches.

This is both an internal and external role. The person in this role is the first point of contact for all referral queries. You will assign referrals to branches, liaise with clients and volunteers, and maintain our CRM system.

We are seeking a strong people person with at least two years of experience operating and maintaining a CRM system regularly (ideally Salesforce). Experience working to develop a CRM system and client journey would be advantageous.

As a small charity, you will thrive in a busy environment, have excellent prioritisation skills and have a positive ‘can do’ attitude. We are a supportive team, and you will work closely with our Operations Manager and wider volunteer delivery colleagues to help REMAP support our clients and branches across the UK.

About You

We want you to bring relevant experience, passion, dedication, positivity, and flair to our work.

To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands. Ideally, you will have experience dealing with enquiries from health professionals and vulnerable clients.

You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.

Additional information about the role

Place of work: Fully remote, with occasional 2/3 nights away for year-round events.

Working Hours: Full-time, 37 hours per week

Salary: £26,000 – £29,000 dependent on experience

Holiday entitlement: Begins at 25 days per annum, in addition to public holidays.

We are a Disabled Confident employee.

Closing date for Applications: 11.59 pm Sunday 19th January 2025

Interviews: Formal interviews for the role will be held on the week commencing 3rd February 2025.