Operation Director Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Inter Mediate (IM) is a peacemaking charity supporting confidential negotiations in some of the world’s most challenging conflicts. We are small,friendly, fast-paced, flexible and passionate about what we do. The role is hybrid - 2 days a week in our central London (Westminster) office and 3 days at home.
The role of Personal Assistant is primarily to organise all aspects of the Executive Director (ED’s) busy schedule including diary management and travel arrangements, enabling her to focus on the overall direction, management and administration of all aspects of IM’s work. The PA also assists the Operations Director with the smooth running of IM’s office.
You will have at least 3 years of relevant experience in a small/medium charity or comparable institution. You are comfortable working in a fast-paced environment, can operate successfully in high pressure, sensitive political environments, and provide support to high-level leaders and diplomats. The role entails working across time-zones and therefore ability and willingness to be flexible around working times is essential.
You have exceptional people, organisational and diary management skills and are willing to take an “all-hands-on-deck” approach when required. Your written and spoken English are excellent.A keen interest in international relations and politics and relevant additional language skills are highly desirable.
Applicants must have the right to work in the UK as this role is not eligible for visa sponsorship.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Hope at Home, we believe no survivor of modern slavery should ever have to live on the streets.
This is an exciting new role joining Hope at Home’s Senior Leadership Team with the scope to make a real difference in people’s lives and shape the direction of the charity. You'll work closely with the Operations Director, CEO and a range of stakeholders to manage the development and day-to-day running of Hope at Home’s housing service. You will be joining the charity in an exciting period as we are embarking on setting Hope at Home’s new three-year strategy in a collaborative process that your role will directly feed into and will be guided by input from our service users.
Hours: 35 per week.
Reporting To: Operations Director but as this is a pilot project, you'll be expected to work closely with CEO and Operations Director.
Location: Home working with regular travel along M1 corridor between Sheffield and Derby, you'll need to live within 1 hours travel of these key locations.
Benefits: 33 days holiday including bank holidays (increasing by 1 day a year up to a maximum of 38 days), flexible working arrangements, employee pension scheme at 5%, travel costs (including mileage), free eye tests, access to Employee Assistance Programme, a well-being focused work environment, a friendly, passionate team and the opportunity to join a well respected organisation at an exciting stage of its development.
The Role:
Planning the project set up
Over the first 6 months of the role and in conjunction with the CEO and Operations Director, you will plan and begin execution of the housing pilot. This will include the development of a fully costed project plan.
Part of the project set up will include working with a wide range of stakeholders: Local Authorities, Landlords or housing providers, Registered Providers, Funders and relevant regulatory bodies.
You will be responsible for securing the use of suitable properties, working with contractors to ensure maintenance and establishing all relevant policies and procedures to ensure legal compliance and best practice are followed as well as developing standard operating procedures for service delivery.
With excellent communication skills and working knowledge, you will establish relationships with relevant Housing Benefit departments to ensure income is secured on behalf of our residents and work on gaining Supported Exempt Accommodation Status.
Planning for service delivery
Your role will involve the development and oversight of case management support to all residents, including recruiting and line managing support workers.
Taking into account the wishes and needs of the residents, you will develop a high-quality service which meets regulatory standards and compliance with Regulator of Social Housing Standards.
As a pilot, you will work in conjunction with the Operations Director to monitor outcomes and evaluate the service to ensure we are meeting agreed expectations.
How to apply: Download our application pack for more details.
Please download the application pack and ensure your cover letter clearly shows how you meet the skills and experience outlined in the person specification.
Providing safe homes for survivors of modern slavery by offering a range of innovative accommodation options in collaboration with other organisations
Job Title: Assistant Director – Services and Business Development
Salary: £50,000 pa initially, moving to £52,000 on successful completion of 3 months
probationary period.
Hours: 37.5 hours per week
Benefits: Nest pension & Medicash wellbeing support
Location: Northwest based. Hybrid role, blend of home working & location based when required
POPS is a Charity, set up in 1988 by families who were supporting a loved one through a custodial sentence. Since that time, we have grown to employ over a hundred staff, across 16 geographical locations, predominantly in the Northwest of England and has developed an excellent reputation locally and nationally for the provision of quality services for families who engage with the Justice system.
POPS’ core business team supports the delivery of services and have been influential in contributing to Justice policy both locally and nationally. We are now looking to add to the Executive Team to contribute to the future proofing of the organisation to respond to new opportunities in a changing Justice landscape.
MISSION
To provide the support families identify they need and promote the changes required to enable children and families of those in the justice system to cope better and to thrive.
VALUES
· To be supportive and non-judgemental in our approach.
· To listen and act upon the experiences families share with us.
· To encourage active participation amongst the families we
· support.
· To value the benefits of robust partnerships.
· To acknowledge and embrace the principles of diversity and
· inclusion throughout the organisation
POPS values the core principles of diversity and inclusion. We welcome and encourage job applications from people from diverse backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic candidates.
PURPOSE OF THE POST
The purpose of the post is to work closely with POPS’ Director, to ensure the quality and compliant delivery of POPS’ service located currently across Northwest, Yorkshire, Leicester and Bristol. You will drive forward POPS strategic and development plans to ensure the organisations’ future growth both locally and nationally.
The post will have significant responsibilities to ensure successful operational delivery and compliance of all POPS’ Services and commissioned projects and have a key role supporting the development of new business and engaging in newly identified commissioning opportunities.
The role requires strong leadership, resilience and creativity with the capacity to manage performance; develop and motivate staff teams; ensure contractual compliance; innovate and implement service delivery; develop and maintain productive strategic partnerships and to ensure quality and future growth of POPS’ services and the organisation.
MAIN TASKS
STRATEGY
- Work closely with POPS’ Director to meet organisational objectives and aims within the strategic plan
- Develop national, regional and local partnership to enable POPS to fulfil its mission and strategic plan
- Oversee development of ideas and implementation of required interventions to ensure future organisational growth
- Provide comprehensive reports to ensure that POPS’ Director and Board of Trustees are provided oversight of governance; quality assurance; performance against set KPI’s; future planning, fundraising and new business development.
OPERATIONS
- Directly line manage POPS’ three Operations Managers
- Ensure high performance standards and production of quality outcomes, ensuring contractual KPI’s are met
- Work closely with Assistant Director for Core Business functions to ensure services are delivered within legislative and financial requirements
- Work with Operations managers to ensure contractual compliance: ensure that appropriate targets and monitored and achieved.
- Support the recruitment and development of staff
- Work effectively with all colleagues to achieve agreed goals and respond to challenges in a timely and constructive way.
- Maintain good financial discipline, manage multiple funding streams; ensure organisational financial probity by implementing and developing appropriate financial controls and systems.
- Maintain and develop measurement and metrics to evaluate service delivery and demonstrate impact
- Produce Business Continuity and Risk Management plans and review on quarterly basis to Identify risks to services delivery, contractual compliance, staff competency, and develop solutions to mitigate against such risk.
- Attend and host internal and external meetings
- Produce reports to meet internal and external deadlines
- Ensure POPS’ Policies and procedures are implemented and fully complied with
BUSINESS DEVELOPMENT
- Directly line manage POPS’ Bid Manager
- Scan the landscape to maximise opportunities and support sustainable growth.
- Maintain positive and productive working relationships with current and future commissioner agencies.
- Maintain and develop strong partnerships with a range of national, regional and local agencies and develop collaborative working practices
- Attend Market engagement and stakeholder events
- Support bid writing process to meet commissioning deadlines
- Ensure the involvement of service user voice in all aspects of POPS service delivery and development.
- Develop a culture of imaginative thinking to generate and listen to ideas from all stakeholders.
GENERAL
- Uphold POPS’ values
- Promote equality, diversity and inclusion across the organisation and service delivery
- Maintain awareness of changes in the external commissioning and political landscapes which may impact and influence the criminal justice and the voluntary sectors
- Attend POPS’ quarterly Trustee Meetings
- Work flexibly: travel, evening working and overnight stay away from home to attend meetings and events may be required
- Carry out additional relevant tasks as assigned by POPS Director
Job title: Clinical Operations Manager - IRIE Mind
Responsible to: Director of IRIE Mind
Salary: Starting salary is £36,684.61 per year (Full-time equivalent), (S02-SP32a) which equates to £21,521.64 per annum at 22 hours per week.
Hours: 22 hours per week
Contract type: Permanent
Location: The Hub, Homerton Row, Hackney, E9 6ED
Benefits: See supporting documents for information on benefits.
{Please note that this role is only available to candidates of African/ African Caribbean Heritage under the Genuine Occupational Requirement under s9 Equalities Act 2010}
Working alongside the Director, as the Clinical Operations Manager you will assist in the day-to- day running and management of the Wellbeing Centre and its strong team in the delivery of our specialised service. Under the direction of the Director, you will be responsible for the therapeutic management and co-ordination of the Centre at IRIE Mind, including the support, line management and supervision of staff in offering therapeutic interventions, service development and the involvement of Clients in the quality-of-service provision.
Please see the Job Description and Person Specification attached for more information.
DBS clearance at Enhanced (without Barring) is required for this role.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
Our values are:
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one's needs should go unmet.
Brave: We walk with people, offering help by doing what works - proven or new
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to breakdown further barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply:
For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.
The closing date is by 3rd December 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
The client requests no contact from agencies or media sales.
Job Title: Assistant Director – Core Business Functions
Salary: £50,000.00 pa initially, moving to £52,000.00 on successful completion of 3
months probationary period.
Hours: 37.5 hours per week
Benefits: Nest pension & Medicash wellbeing support
Location: Northwest based, hybrid role, blend of home working & location based as required
POPS is a Charity, set up in 1988 by families who were supporting a loved one through a custodial sentence. Since that time, we have grown to employ over a hundred staff, across 16 geographical locations, predominantly in the Northwest of England, and has developed an excellent reputation locally and nationally for the provision of quality services for families who engage with the Justice system.
POPS’ core business team supports the delivery of services and have been influential in contributing to Justice policy both locally and nationally. We are now looking to add to the Executive Team to contribute to the future proofing of the organisation to respond to new opportunities in a changing Justice landscape.
MISSION
To provide the support families identify they need and promote the changes required to enable children and families of those in the justice system to cope better and to thrive.
VALUES
- To be supportive and non-judgemental in our approach.
- To listen and act upon the experiences families share with us.
- To encourage active participation amongst the families we support.
- To value the benefits of robust partnerships.
- To acknowledge and embrace the principles of diversity and inclusion throughout the organisation
POPS values of diversity and inclusion. We welcome and encourage job applications from people from diverse backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic candidates.
PURPOSE OF THE POST
The Assistant Director for POPS core business is pivotal to ensuring the efficient, effective and legally compliant management of POPS’ head office functions and organisational infrastructure. We are seeking for somebody to join our team, who is highly motivated, knowledgeable, resilient and analytical, who will play a major role in taking the pressure of day-to-day management of core business functions away from the Director, thereby allowing them to pursue a vital strategic and leadership role necessary for the organisations’ future growth.
The post holder will be responsible for direct line management of POPS’ Finance Manager, HR Manager and Communications Officer, ensuring the respective departments provide effective contributions to support the operation of POPS as an organisation compliant with legislative and legal requirements.
In addition, the post holder will oversee POPS’ outsourced ICT function and manage all matters in relation to the physical maintenance of POPS’ head office building and the management of the tenanted space.
ACCOUNTABILITY:
POPS’ Director
RESPONSIBILITIES:
GENERAL
- Work productively alongside POPS Assistant Director for Operations and Business Development to ensure the success and future growth of the organisation
- Develop national, regional and local alliances and partnerships to enable POPS to fulfil its Mission and strategic plans
- Seek out the use of innovative business models and systems.
- Work with departmental managers to develop action plans and ensure that appropriate targets are set, monitored and achieved.
- Ensure that the Director and Board of Trustees are provided with an oversight of activity, effectiveness and development of all core business functions
- Produce and present internal and external reports to meet designated deadlines
- Produce Business Continuity and Risk Management plans
- Attend and report to POPS’ quarterly Trustee meetings.
- Support bid writing and commissioning processes where required.
- Attend and host internal and external meetings when required.
- Responsibility for the management and overseeing physical maintenance of POPS’ Head Office Building, Rochdale Road Manchester
- Oversee the tenancy of the ground floor space of POPS’ Head Office building
- Oversee outsourced provision of POPS’ ICT functions
- Ensure POPS retains and develops appropriate kyte marks and quality assurance certifications. E.g. Cyber Essentials Plus
- Create a learning and knowledge culture across the organisation to inform future and transformational change.
- Create and contribute to a culture of valuing others and innovation
- Uphold POPS’ values
FINANCE
- Directly line manager POPS’ Finance manager
- Oversee the financial administrative function of POPS’ finance department ensuring legal and organisational compliance, including liaison with POPS’ external auditors.
- Ensure all financial transactions of the organisation meet the requirements of commissioners, creditors and suppliers
- Coordinate the preparation of the annual budget, monitor monthly management accounts and review project activity against agreed budgets
- Take a leading role in supporting future commissioning, working with POPS’ finance manager to produce relevant financial information
HUMAN RESOUCES
- Directly Line manage POPS’ HR Manager
- Overseas all administrative HR functions, including staff recruitment, management, training and development
- Ensure compliance with employment Law legislation and processes
- Ensure effective management of people through supportive performance management.
- Implement practices to ensure equality and diversity across staffing teams and service delivery
- Ensure the implementation and development of POPS’ Policies and Procedures
COMMUNICATIONS
- Directly Line Manage POPS’ Communications Officer
- Contribute to the development of POPS’ Communications Strategy
- Ensure POPS’ branding and messaging is consistent and meets with the aims of POPS’ strategy and organisational ethos
- To take a leading role in the development and production of all communications materials, including publicity, reports and web site
Role Title: Temporary Operations Manager (Maternity Cover)
Salary: £41,463.70 FTE per year (pro-rata to 4 days per week)
Contract length: 12 months (fixed term) March 2025 to March 2026
Location: Hoxton, London UK
Deadline for applications: Sunday 19th January 2025
Shortlisting / Interviews: second half of January 2025
Start Date: March 2025
Counterpoints Arts is a leading national organisation working at the intersection of arts, migration and social change. For 12 years, Counterpoints Arts has been at the vanguard of cultural commissioning and practice, supporting and producing the arts by and about migrants and refugees, ensuring that their contributions are recognized and welcomed within British arts, history and culture.
The range of Counterpoints Arts’ work has grown considerably since it was founded in 2012 and we are now seeking someone to lead on Operations Management whilst our current Operations Manager is on maternity leave. This role is key to ensuring the smooth running of our charity’s operations, including overseeing day-to-day administrative, financial, and HR functions. The successful candidate will be highly organised, proactive, and have a strong background in charity operations or a similar role within the nonprofit sector. We are particularly interested in recruiting someone whose values align with the charity's mission and overall team culture.
Counterpoints Arts aims to attract and retain talented people from all backgrounds to its team. We particularly welcome applications from those who have been historically excluded from the cultural sector, including people with lived experience of displacement, people of colour and other ethnic global majoraties, people who identify as LGBTQ+, disabled people and people from a working class background.
Other details:
- Good employee benefits, including flexible working, access to an EAP programme, individual wellbeing budget, 28 days leave including bank holidays (pro-rata) and a dedicated training budget
Responsibilities:
Overall, the role involves ensuring smooth daily operations and charity compliance, managing office administration, supporting team productivity and wellbeing, and liaising with external stakeholders and suppliers.
Finance and Fundraising:
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Ensure financial compliance and oversee bookkeeping, invoicing, and grant payments.
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Support budgeting, financial reporting, and planning with the Director.
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Monitor charity management accounts, project income, and expenditure.
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Manage year-end accounts, filing with the Charity Commission, and Company House.
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Write funding applications and reports, maintain funder relationships, and ensure grant reporting deadlines are met.
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Ensure provisional figures are submitted to various funders and entities
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Write narrative report to go alongside financial report for year end accounts
Board and Senior Management Team:
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Support the Director in preparing Board papers
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Support SMT meetings and assist the Board with reminders and actions
- Update the Risk Register every 6 months according to updates agreed at Board meetings
HR and Policy:
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Lead on HR activities, annual leave, TOIL, pensions, and contract administration.
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Oversee payroll, recruitment, staff wellbeing, and compliance with employment law.
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Manage temporary staff and freelancers, and update HR policies as needed.
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Lead on the annual team training programme and supporting team with individual
training ambitions
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Support all staff with wellbeing needs and help address issues with individual wellbeing.
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Organise team training, away days, and foster a positive team culture.
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Ensure staff adherence to policies (e.g., annual leave, sickness, TOIL) and promote
inclusive work practices.
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Support with Risk Assessments and Safeguarding assessments and help respond to safeguarding concerns or incidents
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Support with Activity Planning
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Support with any placements/internships
- Organise annual DBS checks for all staff
IT:
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Manage all IT systems used by the team of staff and freelancers, including Slack and Google Workspace.
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Oversee CA website management including updates and resolving issues as needed with the web developers
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Communicate any server or IT issues promptly with the team
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Encourage best practice for cyber security to all team members and work with staff to resolve any cyber security issues that arise Compliance and Governance:
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Ensure legal and regulatory compliance, including Charity Law, Data Protection, Health & Safety and Employment Law, and support implementation of relevant policy with the Board and Senior Management Team.
Office Management:
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Manage office logistics, filing, GDPR compliance, and health and safety.
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Ensure safeguarding protocols are in place, reporting issues to the landlord/Building Manager as needed
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Manage insurance renewal and any issues with insurance throughout the year, including
additional insurance premiums / cover and any claims
Required Experience:
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Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.
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Strong financial literacy and experience managing budgets.
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Excellent attention to detail: Highly organised with a focus on accuracy, best practice and compliance.
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Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture
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Ability to handle sensitive and confidential staff and organisational information
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Excellent organisational and project/task management skills.
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Strong written and verbal communication skills.
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Highly literate in IT: experienced with Word, Excel, Google Workspace, Slack, and other organisational software.
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Proactive and adaptable: able to take initiative, prioritise tasks, and adapt quickly to changing circumstances.
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Collaborative with excellent interpersonal skills, capable of working with a range of colleagues, stakeholders, suppliers and partners across the sector.
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Passionate about organisational planning and supporting teams to operate at their best.
Desirable Experience includes:
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Lived experience of displacement
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An interest in/passion for arts and migration
Values and Beliefs underpinning our work
Our work is organised around a set of core values and beliefs that guide our work and inform our decisions.
Our working culture, created through the interactions of our staff, volunteers, trustees, artists, partners and wider network, is based around the principles of mutual respect, collaboration, trust, care, generosity, transparency, accountability and deep commitment to our work.
We are dedicated to ensuring fairness and equity for all staff, regardless of their position, gender, age, race, religion, or background.
How To Apply
Please note that applicants must have a current legal right to work in the UK (this job does not qualify for the UK Skilled Worker Visa).
Please send the following documents to us by email with ‘Operations Manager (maternity cover)’ as the subject, by Sunday 19th January 2025:
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An up-to-date, comprehensive CV
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Covering letter (max one page) outlining how you meet the role and person specification criteria
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A completed Equality Diversity Form. Please download, complete and attach to your application form.
We encourage applicants to apply even if you don’t feel like you meet every criteria, and please contact us if you have any questions or would like to arrange an informal chat about the role.
We will review all applications and hold interviews in the second half of January 2025 with the successful candidate starting in March 2025.
Supporting and producing the arts by / about migrants and refugees, to ensure that their contributions are recognized and welcomed in British culture.
The client requests no contact from agencies or media sales.
International Operations Manager
We are looking for a skilled and proactive International Operations Manager to support the operational needs of the International Mission Department.
This is a hybrid, flexible working role.
Position: Fundraising and Supporter Relations Officer
Location: Swindon/hybrid
Hours: Full-time
Salary: £32,000 to £34,000 per annum
Contract: Permanent
Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking
Closing Date: 1 December 2024
Interviews: 10 December 2024, in person at our Swindon offices
The Role
In this role, you will oversee the grant and project management of all international activities, including monitoring project progress, maintaining reporting systems and generating impact reports. You will play a key role in ensuring the best practices and communication are maintained within the team and external partners.
About You
You will have significant experience in project management ideally within the charity or international sectors and be confident managing complex travel and events that are delivered in collaboration with organisations from different cultural contexts. You should be organised, adaptable and meticulous in following policies and deadlines.
If you are a team player with a passion for the mission of promoting Bible engagement around the world, we’d love to hear from you.
Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
About the Organisation
The organisations mission is to offer the Bible to the world. It is a vision of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an investor in people gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.
You may also have experience in areas such as International Operations, International Operations Manager, International Operations Lead, Director of International Operations, Operations, Operations Manager, Operations Lead, Director of Operations, Grants, Project Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Location: London
Salary: Circa £105,000 + Attractive Benefits
Deadline for Applications: [9th December]
The Masonic Charitable Foundation (MCF), one of the UK's largest grant-making charities, is seeking a Group Finance Director to lead its financial operations. Funded entirely by Freemasons and their families, MCF’s mission is to build better lives by supporting individuals and communities in the areas of healthcare, education, and independence. Since its establishment in 2016, MCF has awarded over £150m in grants, impacting the lives of hundreds of thousands of people.
The new Group Finance Director will play a crucial role in overseeing MCF’s financial strategy, ensuring the charity’s long-term viability, and managing assets in excess of £400M. This role offers a unique opportunity to lead a skilled financial team and contribute to strategic decisions that impact MCF’s operations and charitable work.
Key Responsibilities
- Strategic Financial Leadership: Advising the Chief Executive and Board on financial strategy, ensuring comprehensive financial planning, accurate reporting, and compliance.
- Investment Management: Developing and managing MCF’s investment strategy, ensuring financial sustainability and growth.
- Relief Chest Operation: Overseeing the management of the Relief Chest, a key operation that handles charitable donations from Masonic units across the country.
- Team Leadership: Leading and developing the finance team, ensuring a high standard of financial management and operational efficiency.
- Board and Committee Engagement: Providing financial insight and reporting to the Finance Committee, Audit and Risk Committee, and Board of Trustees.
Experience and Skills
The successful candidate must be a professionally qualified accountant with significant post-qualification experience and a proven track record of contributing to financial strategy and decision-making at Board level, (ideally in the charity or not-for-profit sector). You will have robust Financial Management skills, experienced in overseeing financial operations within an SME organisation, balancing financial operations with a strategic outlook and the leadership skills to manage, inspire and influence your team and colleagues, promoting a culture of excellence and accountability. The post-holder will be an exceptional communicator, astute decision maker and capable of inspiring transformation in an organisation undergoing exciting change.
Benefits
- Competitive salary (£105,000)
- 30 days of annual leave, plus bank holidays
- Private medical insurance
- Generous pension scheme
- Life assurance and employee assistance programme
- Professional membership subscriptions and support for ongoing development
Why Join MCF?
The Masonic Charitable Foundation is a key player in improving lives and communities across the UK. By leading the financial direction of MCF, the Group Finance Director will be at the heart of an organisation dedicated to making a positive difference. This is an exciting opportunity to help shape the charity's future and drive its strategic objectives forward.
How to Apply:
Interested candidates are invited to submit their CV along with a supporting statement (2-3 pages)
Timeline
Application Deadline: 9th December
Shortlist: 8th January
1st Stage Interviews: 13th and 14th January (London Office)
2nd Stage: w/c 20th January (London Office)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The New Wine Strategic Director will play a pivotal leadership role, working closely with New Wine’s National Leader, Rich Johnson, to advance New Wine’s mission of empowering local churches to drive national change. This full-time, hybrid role emphasises supporting three core priorities: equipping church leaders in Holy Spirit ministry, fostering church multiplication, and strengthening ministries for younger generations. The Strategic Director will collaborate with the Operations Director to shape New Wine’s leadership structure, manage the Heads of key initiatives, and contribute to high-profile events like the annual Leadership Conference and Summer Festival.
This position calls for a seasoned Christian leader with a proven track record in strategic oversight, effective team-building, and an understanding of apostolic leadership principles. With flexible working arrangements, professional development opportunities, and health benefits, New Wine offers a supportive environment for the Strategic Director to grow and lead effectively within the organisation’s expanding impact framework.
Background
New Wine’s vision is “local churches changing nations”. In order to fulfil this, we have established three strategic priorities:
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Equipping Leaders: Through its Leadership Network, New Wine is committed to empowering leaders to minister confidently in the power of the Holy Spirit, equipping them with the skills and support needed to bring the Kingdom of God into their communities. By investing in leaders, New Wine seeks to inspire transformative, Spirit-led leadership across its network of churches.
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Empowering Younger Generations: Recognising the urgent need to reach children, youth, and young adults, New Wine is dedicated to investing deeply in ministries that engage these age groups. By supporting and equipping leaders for effective ministry with younger generations, New Wine addresses the wider church’s concern over declining church engagement, building a foundation for a thriving future.
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Multiplying Churches: New Wine envisions every church in its family, planting and nurturing a new congregation, driving growth and expanding the church’s impact. This commitment to multiplication aims to see the gospel reach new communities, fostering vibrant, missional church plants that engage people where they are.
Areas of Responsibility:
Leadership
The Strategic Director (SD) will serve as a key leader within New Wine, collaborating closely with the Operations Director and reporting to the National Leader. In this role, the SD will co-lead New Wine’s strategic direction, designing and implementing leadership structures that empower the organisation to achieve its mission of equipping and supporting local churches.
As part of New Wine’s leadership restructuring, the SD will work to establish a sustainable framework that addresses existing challenges and supports long-term growth. A core focus will be building a cohesive, effective leadership team that operates with clarity, unity, and purpose. This includes fostering a healthy team culture informed by understanding past dynamics and creating an environment where leaders can thrive. The SD will also represent New Wine’s senior leadership at major events and in various contexts, embodying the organisation’s values and vision.
Delivery
The SD will be responsible for delivering New Wines Strategic Priorities, including Equipping Leaders, Empowering Younger Generations and Multiplying Churches. They will oversee the heads of each strategic area and ensure progress aligns with New Wine’s vision. The SD will also contribute to high-impact events such as the Summer Festival and Leadership Conference, delivering on New Wine’s commitment to equip churches and leaders across the network.
Person Specification:
Qualifications and Experience:
- Experience of senior leadership within a church or organisation
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Experience of line managing employed and voluntary leaders
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Experience of successfully delivering a complex project / organisational change
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A qualification in the field of project management
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A qualification in theological study
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A qualification in a relevant field of study
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Experience in any of the three priorities of Equipping Leaders, Empowering Younger Generations and Multiplying Churches
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A relationship with New Wine church leaders
Skills and Abilities:
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Personal experience of New Wine events and an experience and understanding of New Wine’s ministry and values
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Good written and verbal communication skills
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Confident in using mainstream email, word processing, presentation and spreadsheet software packages
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Knowledge of the Church of England
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Relationships with Church Networks throughout the UK
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Understanding of the shift from a pastoral to an apostolic leadership culture.
Personal Attributes:
- Proven leadership ability and able to demonstrate capacity to lead effectively and make good decisions in a complex context
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Personable and emotionally intelligent and able to build good relationships with others
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Prayerful with an understanding of how to ground their leadership in prayer
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Reliable and resourceful, with an ability to work independently
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Able to command the respect of others as a representative of New Wine
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A sense of call and experience in enabling leaders to be equipped and fulfil their potential
Role Particulars:
Working Pattern: This is a full-time position, requiring two day per week in London, typically on Tuesdays and Wednesdays. Due to the nature of this role, some travel and periods of working away from home will be necessary, as agreed in advance. The Strategic Director must be available for the annual leadership conference and the New Wine Festival, including the setup and teardown of these events.
Supervision: The post holder will receive regular supervision from their line manager to ensure ongoing support and development.
Role review: There is a three-month probationary period for this role. Following this, the post holder will undergo a quarterly rolling review of performance, the role, job description, terms, and package.
This post is subject to an occupational requirement that the holder be a practising Christian under Part 1 of Schedule 9 of the Equality Act 2010.
This job description is intended to summarise the primary responsibilities and qualifications for this position. The job description is intended to include only some duties an individual in this position might be asked to perform or all qualifications that may be required now or in the future. New Wine reserves the right to revise the duties outlined in this job description at its discretion.
Why join our team?
One team: We care about you and invest in our team with training opportunities, quarterly reviews, and flexible working. We are keen for you to flourish here at New Wine, so if you see something you’d like to learn or a skill you’d like to develop, let your manager know!
Workspace: We are currently working from the coworking space ‘Work.Life’, with our main base being the Liverpool Street branch. Within the building, there are fantastic spaces for meeting, networking and coworking, as well as free coffee and events, breakfasts and well-being activities for us as members.
Healthcare: We are pleased to have recently launched Vitality Healthcare for team members who work more than 15 hours a week. You will be invited to join this once you have passed probation.
Events: Joining New Wine has exciting opportunities as we head to our two main events, the New Wine Leadership Conference and the New Wine Summer Festival. Depending on your job role, there may be other opportunities to head to site, but you will be invited, and arrangements will be made in advance. Specifically, at our two main events, we will look after you so you can do your job to the best of your ability. We also make sure TOIL is accrued so that you can rest to the best of your ability too!
Prayer Days: Your physical, mental, and spiritual health are incredibly important to us. While onsite at our events and throughout the year, we make sure to honour Prayer Days.
Pension: After completing three months and passing your probation, you will be automatically enrolled in the New Wine pension scheme. As part of the scheme, we will contribute 10% of your salary. This scheme does not require any contributions from you. However, if you would like to make additional contributions, you can arrange this with the Finance Manager.
Application process:
Key dates: The application deadline is 9th December 2024, 9am. We may close applications early if strong applicants are received before this time. We will conduct virtual first interviews on Thursday 12th December. Shortlisted applicants must be available for an in-person interview in Worcester on Thursday 19th December.
The client requests no contact from agencies or media sales.
Director of Research, from £70,000 dependent on experience, London and remote.
Are you a professional research manager ready to make the transition to leadership or already leading a team and ready to grow professionally and extend your reach? If so, you could lead the Medical Research Foundation’s Research department as our Director of Research.
This is an exciting time to join us. We recently launched our new five-year organisational strategy Giving hope through life-changing medical research and you will be crucial in helping us to deliver on this and achieve our vision of a world where medical research improves health for everyone.
History has shown us, time and again, that the best way to achieve better human health is through medical research. Over the past 100 years, we have witnessed monumental advances in medical research. We know that by investing in medical research now, we will see life-saving advances in the future.
While the last century has brought huge improvements in the quality and longevity of life, there are still many health conditions which impose a heavy burden on millions of people, in the UK and around the world. And in many areas of health there is a severe lack of research funding, which is holding back the scientific progress needed to change lives. This is where we step in.
Our mission is to lay the foundations for ground-breaking new discoveries and life-changing advances. We give hope to people whose health conditions are overlooked, by supporting research in areas that are underfunded. We invest in the brightest and best researchers, ensuring the next generation of scientists can continue to solve the biggest challenges facing human health.
In the last five years alone, we have invested over £25 million into life-changing medical research, focusing on areas that have historically been overlooked and underfunded. But there is still much more to do.
Looking ahead, we know that nine million people in England alone will be living with a major illness by 2040 – that’s 2.5 million more than in 2019, an increase of 37%. We will use our unique position, as a broad funder of medical research, to respond to these challenges and fund research in ways that will have the biggest possible impact on people’s lives.
We are broad and ambitious medical research funder and we operate to the highest professional standards. You will lead a department that funds research across the whole research spectrum from discovery to translation, and in a diverse range of priority areas including children and young people’s health, neglected mental health conditions and the impact of climate change on health. Visit our website to find out about our strategy to 2029: Giving hope through life-changing medical research.
As Director of Research, you will work closely with our CEO and will be responsible for:
- horizon scanning and landscape reviews to deliver our research strategy and ensure its continued relevance.
- research funding competitions to deliver at least £5m new research per annum.
- ongoing grant management of a £30m grant portfolio.
- reviewing and creating funding schemes to address unmet need.
- our framework for impact evaluation.
- wider development of the charity through membership of our Executive Leadership Team.
We are looking for candidates with:
- significant experience working in a biomedical sciences research/funding environment.
- significant experience of research funding competitions, peer review, and grant management.
- experience of the evaluation of research outputs and impact.
- experience of motivating and managing a team.
- excellent communication and interpersonal skills, able to evidence relationship building with senior stakeholders and acting as an organisational representative.
- a PhD in biomedical sciences or a degree in biological sciences (or equivalent experience) with extensive experience working in a biomedical sciences funding environment.
Our offer
- from £70,000 for full-time 36 hour week; willing to consider part-time (min. 0.8 FTE)
- 30 days of annual leave per year plus bank holidays (some of which can be used flexibly)
- 10% maximum employer contribution
- Life insurance at four times salary
- Enhanced family-related leave and sickness leave
- Learning and development programmes and external training opportunities
- Generous additional benefits including regular team lunches, annual health assessments and optional social programme
- The opportunity to join a dedicated team making a difference to human health
Our team is proud to work for the Medical Research Foundation. We are ambitious for the organisation and for ourselves. We are approachable - providing advice to everyone and explaining our work. We are dedicated and committed to achieving the most for our donors and our researchers. And we are involved – constantly looking for new ways to engage and improve.
We value spending time working in-person to develop strong connections with each other and with our mission, and you will be based at our bright, plant-filled central London office for a minimum of three days a week, with the option to work remotely for the remainder.
Closing date: 09:00 Wednesday 11 December 2024
In person interviews: January 2025
Visit our website for further information and details of how to apply.
The client requests no contact from agencies or media sales.
For full information on this role, including the key responsibilities and person specification, please view the attached job pack.
Applications close at 23:59 on Sunday 1st December 2024
The Organisation
ImpactEd Group supports education and purpose-driven organisations to maximise their potential. We do this by helping our partners to be consistently impactful and operationally sustainable.
This role will lead our Evaluation Practice. ImpactEd Evaluation works with schools and organisations, analysing the impact of programmes and interventions to help them do more of what works and less of what doesn’t. The practice works with over 1,500 schools and 80 education and youth organisations, serving more than a quarter of million pupils.
The Opportunity
We are excited to advertise this opportunity to join ImpactEd Group as the Managing Director of ImpactEd Evaluation. This Board-level role will empower you to drive change at scale across the education sector, supporting our partners to make better decisions on behalf of children.
The Managing Director of our Evaluation practice will guide a team of dedicated professionals, leading research and evaluation projects spanning the education and youth sector, helping our partners to understand what’s working and do less of what isn’t. This role is pivotal to our five-year Group strategy and will involve setting the strategic direction of the practice, building on our reputation, and advancing our ambitious vision for growth and innovation.
This position is ideal for someone who combines a strategic mindset with hands-on leadership, adept at moving between high-level planning and practical oversight. We seek a leader with entrepreneurial spirit, a background in education or research, and experience in driving organisational growth and partnerships.
Why Us?
As well the organisations we work with, we have a commitment to our people and developing the next generation of leaders within the social enterprise, education and evaluation sectors.
We support hybrid working, have an extensive professional development programme including individual budget and CPD leave, and operate transparent governance including through forms of employee ownership. We offer all employees access to a healthcare plan and wellbeing advice, including free therapist support.
As a growing organisation we are committed to diversity and inclusion and providing a positive experience of work and maintain an annual EDI action plan, supported by a Board sponsor.
For the full specification of skills that we hope that the successful applicant will bring, as well as what we offer as an employer, please see the job pack.
First round interviews are scheduled for the 5th and 6th December, with a whole day assessment centre and opportunity to meet the team on the 16th December.
The client requests no contact from agencies or media sales.
Wells Cathedral School is searching for a new Director of Development and Head of Foundation to secure long-term support, and increase their inspiring and creative approach to education.
Location: Wells, Somerset with hybrid options
Closing date: 9 a.m. Monday 16th December
Who we are.
Wells Cathedral School has been educating children for over a thousand years in what must be one of the world’s most beautiful and inspiring locations.
Alongside its remarkable history and provision of an all-round education, the School also has the prestigious honour of being only one of five Specialist Music Schools in the UK within the Department for Education (DfE) Music and Dance Scheme, meaning it is nationally and globally renowned for music and choristry.
The School has so many special qualities and a big emphasis on bursaries enabling it to be a diverse, creative and welcoming environment for all. The School plays a huge role in the community through many events, concerts and activities, and they have plans to develop this further.
Having launched their brand new ‘Play Your Part’ campaign to much fanfare, they now need a brilliant senior development leader to ensure its success.
About the role.
The Director of Development and Head of Foundation will execute and evolve a recently developed strategy for a significant ramp-up in the fundraising activity of Wells Cathedral School Foundation, initially focused on funding bursaries and small-scale estate developments. They will also ensure the effective work of the School’s supporting bodies and lead on building good relations with alumni and delivering a legacy programme.
Main duties and responsibilities
- Implement our strategy for fundraising consistent with best practice and the objectives of the Foundation.
- To promote and develop the Foundation as the central charity in the School’s fundraising operation.
- Undertake direct fundraising, either individually or in conjunction with the Head Master and Foundation Trustees.
- Find innovative ways of engaging alumni and other friends of the School in Foundation and fundraising activities, including liaising with the Chair of the Old Wellensian (OW) Association for the planning and overseeing the organisation of appropriate alumni events and communications plans.
- Build positive relationships with pupils, colleagues, parents and other members of the wider WCS community, both nationally and internationally. This includes OWs, Wells Cathedral Chorister Trust (WCCT), Friends of Music and Wells Cathedral Choir Association (WCCA).
- Oversee the maintenance and development of the Toucan Tech CRM and community website. Grow and maintain a database of all volunteers, donors and donor prospects that supports the engagement and fundraising strategy.
- Cultivate and continue to grow a portfolio of potential major donor prospects and deliver significant gifts from individuals, organisations and businesses.
- Strengthen existing donor networks and develop further networks.
- Recruit and organise fundraising volunteers of alumni, parents, former parents and other friends and supporters of the School.
- Ensure the Wells Cathedral School Foundation meets its budgets and targets as appropriate.
Who we are looking for.
We are searching for creative, talented and passionate senior fundraisers and development professionals who place relationships at the heart of all they do.
Wells has a multi-income strategy and campaign ready to go, so we require operational excellence and a strategic mindset to ensure their successful delivery.
Candidates who understand the unique offering of the School and who can articulate its importance to many audiences will be successful in this role. Therefore we are searching for intelligent, confident and warm candidates.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Monday 16th December.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
How to Apply
If you believe that you are the right person for this role, please submit your CV and Cover Letter by Tuesday 03 December 2024 at 5pm.
Please note that the close date could be subject to change depending on the success of the recruitment process. Note: we are not using agencies for this role.
About You
We are looking for an experienced digital, data and technology professional who has substantial professional experience in the field. You will have a strong understanding of technology landscape, including data, cyber security, supplier and contract management, web, mobile, applications, collaboration tools, desktop systems, cloud solutions, and devices.
You will be well-versed in applying techniques, frameworks, and standards for technology development, release, maintenance, and support, working effectively with both in-house teams and third-party suppliers. A comprehensive and continually updated understanding of digital transformation trends and user experience, alongside experience in engaging and managing third-party suppliers, is key to this role. You will also demonstrate the ability to foster a culture of continuous improvement in digital, data and technology across all levels of the College.
You will have experience of contributing to a director-level team, and reporting to boards, committees and the CEO. As part of your broad approach senior management, you will be able to contribute to the life of the College as part of the Executive Team, which has responsibility for strategic delivery and team leadership.
Relevant qualifications in design, development, management, and change methodologies such as PRINCE2, Scrum, ITIL, TOGAF, APM, or similar will be beneficial. It would also be desirable if you have experience in the membership, academic, or health sectors, with an understanding of their structures, governance models, and cultural dynamics.
About the Role
This is the primary role with responsibility for the delivery and assurance of core digital, data, technology, and related functions at the Royal College of Anaesthetists, at both a strategic and implementation level. The post-holder will report to the College’s CEO, sit on the Executive Team, and contribute across the College via staff engagement and through a range of committees and boards, including the Board of Trustees.
Key to the role are three functions:
- Ensuring the security and fitness for purpose of College’s digital, data and technology estate.
- Designing the College’s strategy for digital, data and technology in support of the overall College strategy and overseeing its implementation.
- Unifying all areas of technology responsibility across the College to ensure product development, processes and operations are aligned as a cohesive whole.
Your duties include, but are not limited to:
- Take a proactive and collaborative approach to working with members of the Council, Board of Trustees and other stakeholders as required.
- Define, develop, lead and champion the College’s digital, data and technology strategy, ensuring that it is user-focused, resilient, sustainable, and demonstrably supporting our objectives and values.
- Ensure procurement achieves value for money and all expenditure supports the attainment of the College’s strategy and charitable aims, drafting business cases and negotiating and managing contracts as appropriate.
- Lead, motivate, and performance manage the IT Team ensuring that they focus on clear objectives, proactive collaboration across the College and wider sector, and are supported in their work.
The Package
This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):
- 34 days of annual leave, plus bank holiday
- Healthcare support through Benenden Health
- Up to 12% pension contribution
- Hybrid and flexible working
- Wellbeing hour once a week
- Cycle to work and employee discounts schemes
- Training and development opportunities
- Access to Mental Health First Aiders and Employee Assistance Programmes
About the College
The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.
At RCoA diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports, and celebrates our differences.
Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.
The client requests no contact from agencies or media sales.
Make a Difference. Lead with Purpose. Join Focus Birmingham.
Are you an experienced and passionate leader in human resources and resource management looking for a role where you can truly make a difference?
Focus Birmingham, are a leading local disability charity specialising in providing care and support for people with sight loss and complex needs. We believe that everyone deserves to live life to the full, and we are committed to empowering our community to unlock their potential.
About the Role:
Focus Birmingham are looking for a dynamic Director of People and Resources to join our executive team. In this role, you will be at the heart of that mission, leading our HR, finance, and resources teams to drive excellence, innovation, and impact.
As the Director of People and Resources, you will play a pivotal role in shaping the future of our charity by leading our strategic initiatives around people and quality. You will work closely with our CEO and Board of Trustees to ensure we deliver on our mission while creating a workplace where our staff and volunteers thrive.
Key areas of responsibility include:
- People and Culture: Lead all aspects of HR, including recruitment, performance management, employee relations, and diversity and inclusion initiatives. Foster a supportive and dynamic work environment, ensuring legal compliance, and promoting staff development.
- Governance and Compliance: Ensure the charity operates within legal and regulatory frameworks, including Charity Commission and CQC standards. Oversee risk management, and governance practices, and provide key updates to the Board of Trustees.
- Finance and Resources: Work collaboratively to develop and implement a financial strategy that ensures the charity’s long-term sustainability. Oversee resource management, from IT systems to premises and transport, ensuring efficient, safe operations across the organisation.
About You:
We’re looking for a strategic and inspiring leader who thrives in both operational and hands-on environments. The ideal candidate will have:
- Proven experience in senior HR and resource management roles, ideally within the charity or care sector.
- Strong understanding of UK employment law, charity governance, and care regulations (CQC).
- A track record of accomplishment of leading change, fostering a positive organizational culture, and delivering impactful learning and development programs.
- Exceptional communication, leadership, and problem-solving skills.
- A passion for making a difference and helping people reach their full potential.
Why Join Us?
At Focus Birmingham, you will be part of a team that’s dedicated to changing lives. We are an equal opportunities employer committed to creating an inclusive and supportive work environment. As part of our executive team, you will have the opportunity to make a lasting impact, shape our future direction, and help us grow and support more people across Birmingham.
Benefits:
- Flexible hybrid working options
- 28 days annual leave including bank holidays, plus additional concessionary dates
- A great work-life balance with a normal working week of 35 hours
- Contributory pension scheme
- Subsidised canteen
- Employee Assistance Programme
- Access to employee discounts via Blue Light Card
How to Apply:
If you’re ready to lead with purpose and help us make lives better, we want to hear from you. To apply, please complete the application form.
Closing Date: 02/12/24
REF-218 185
We exist to make lives better
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Operation Smile UK as our Senior Acquisition Manager and make a difference in the lives of children. We're searching for a fundraising professional with experience in acquiring new donors through a variety of fundraising channels including Door to Door (F2F), digital fundraising, DRTV, cold mailing and door drops. You'll be responsible for managing a £2.4 million budget and developing innovative strategies to increase individual cash and regular giving support. This role is not responsible for the supervision or direction of staff.
Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.
Key Responsibilities
- Manage and drive recruitment of regular givers and cash givers to grow income and supporter volumes, in a multi-channel programme including Door to Door (F2F), digital fundraising channels, DRTV, cold mailing and door drops.
- Manage relationships with agency partners executing acquisition campaigns on behalf of Operation Smile UK for the betterment of the acquisition programme.
- Lead and execute our door-to-door (F2F) programme with the goal of expanding this form of acquisition fundraising over the coming years.
- Conduct a comprehensive evaluation of OSUK's digital acquisition fundraising program, including the performance of current agencies and consultants. Develop strategic recommendations and a future-focused plan that leverages the expertise of existing or new external partners.
- Full campaign management and execution in line with prescribed deadlines. This includes briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, training agents, developing campaign analysis and reporting, managing costs and invoice processing.
- Monitor and report on budgets and assist in building future expenditure and income targets. Work as part of the Individual Giving team to reach strategic targets.
- Work closely with the Communications & Digital team, and Individual Giving team to ensure campaigns are in line with brand standards and integrated seamlessly with supporter retention.
- Work closely with the Individual Giving team to constantly refine the newly introduced ‘welcome programme’ aimed at transitioning new donors to retained donors and improving retention rate.
- To work closely with the Senior Database Manager and agency partners to review direct marketing acquisition campaigns and ensure that information is used to maximise income for future campaigns.
- Collaborate with the Senior Database Manager to develop and implement essential Power BI dashboards. Proactively request ad-hoc data analysis to track key acquisition metrics and inform strategic decision-making.
- Introduce new acquisition channels and develop existing ones within KPIs to manage risk and keep fundraising up-to-date within evolving channels.
- To ensure that campaigns are where possible integrated or co-ordinated thematically, creatively and/or by target audience to maximise impact.
- To lead in the training of external agencies, effectively communicating the work of Operation Smile to key representatives.
- Travel to meetings in the UK and overseas where necessary.
Staff Benefits
- Hybrid Working
- Season Ticket Loan
- 1-day additional holiday each year to a maximum of 30 days annual leave
- Additional days off over the Christmas period
- Cycle to Work Scheme
- Enhanced maternity and sick pay benefits, subject to length of service
- 6.1% employer pension contribution
- Access to the Employee Assistance Programme, a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general well-being. The EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues.
Application Process
Please submit your CV for review. We will be interviewing candidates from the beginning of December (dates to be confirmed). The first interview for this role will be held in person at our UK office.
The full job description and person specification is provided as a PDF with this job advert.
Note: The deadline for applications has been extended until the 18th of December.
The client requests no contact from agencies or media sales.