Office Support Jobs

We’re looking for a highly skilled and organised administrator to join our Retail Transport team for a 9-month fixed term contract.

Providing excellent customer service, you will be first point of contact for our Retail colleagues and van drivers.

Key responsibilities for this position include:

• administering DBS compliance for all logistics service providers, ensuring adherence to BHF policy
• supporting all administration and queries around the rollout of MyVan project and being a reference point for all users
• managing our database system to ensure legal and BHF compliance of van driver data and identifying trends
• supporting processes related to payments to Van Drivers and administration of the BHF Leased Fleet
• reporting and dealing with queries and troubleshooting problems

IT proficient, with experience using MS Office and databases, you will support the Transport team to ensure work is carried out efficiently and within agreed timescales, meeting the set Key Performance Indicators (KPIs).

Your commitment to excellence will contribute to the smooth operation of our transport services, and you’ll collaborate closely with the Transport Operations Manager and Head of Retail Transport and Logistics.

Working arrangements

This is a blended role, where your work will be split between your home and our Sheffield office, S21 4JH (2-3 days per week).  

About you

The successful candidate will be IT literate and have demonstrated experience of Microsoft Office including Word, Excel and PowerPoint.

You’ll have experience of effectively dealing with conflicting priorities and deadlines and of providing high quality office and communication facilitation.

With excellent communication skills you'll be able to work as part of a team to ensure the BHF fleet runs in a safe and effective manner. You’ll be able to build strong working relationships with internal and external stakeholders.

You’ll have previous experience of DBS administration and compliance databases. A basic knowledge of transport legislation, with regards to van compliance, would be beneficial.

What can we offer you?

Please find details of our excellent benefits package here.

Interview process 

Interviews will be held shortly after the closing date. 1st stage interview will be a one-way video interview process. 2nd stage will be a panel interview via MS Teams.

About Us

Hibiscus Initiatives is a feminist and anti-racist, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to women in contact with the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised migrant women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with Black and minoritised migrant women to make sure their expertise is recognised by those making policy decisions.

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or violence against women and girls.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles. 

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

About the Role

We are now recruiting for two Case Workers who will each manage and support a caseload of Black and minoritised migrant women with multiple and complex needs in contact with the criminal justice system and under immigration restrictions, providing holistic, long-term support and advocacy to empower women to rebuild their lives.

This role will support women, including young women, being released from prison to the London area, encompassing support for those on probation, ‘through-the-gate service’ users, un-sentenced women in custody and women in contact with the criminal justice system in London. The post holder will proactively develop partnerships, acting as the main point of contact for referrals in prisons, detention centres and with probation staff to identify Black and minoritised migrant women who are eligible for our services and support.

These roles will involve managing and supporting a caseload of 25-30 women at any one time, working collaboratively with each service user to develop an individual support plan with achievable and realistic goals, and supporting her to work towards them. It will include supporting women to participate in education, training, providing outreach support, and ensuring the women they work with have a clear understanding of their rights and obligations by providing up to date information on housing, health and welfare benefits. The post holders will be responsible for maintaining detailed case notes, goals, activities, participants’ attendance for funding and monitoring purposes.

The post holders will also be expected to effectively manage safeguarding issues and concerns, ensuring they are appropriately documented and referred. The successful candidates will also provide cover and support for our Women’s Centre and workshops

They will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

[This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.] [Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary 
£30,000 (FTE)

Team
Services
Policy and Public Affairs

Duration 

- One role will run to 31 March 2026
- One role will run to 31 March 2027

Please ensure you specify which role you would like to be considered for in your application form

Hours
Full-time (35 hours per week)

Location
Hibiscus London office at least two days a week, with travel across London to meet service users at partner agencies and hubs, and depending on the role, in prisons and detention centres

Reporting to
Services Manager

About you

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration and the criminal justice systems, and/or violence against women and girls.

The successful candidate will have significant experience of working directly with Black and minoritised women, including young women under 30, affected by the criminal justice system, the immigration system, and/or violence against women and girls. You will have a good understanding of the specific intersectional issues faced by Black and minoritised migrant women in the criminal justice system and on release.

You will have demonstrable experience of delivering individual support, wellbeing, advocacy and empowerment interventions to women with complex needs, practicing a trauma-informed, women-responsive approach in your casework provision. You will be confident in providing information and advice on a range of matters including immigration, welfare, education, training and employment, providing advice in line with IAA (previously OISC) accreditations.

You will have a solid understanding of safeguarding needs, identifying and managing concerns and risks and adhering to internal policies and procedures. This will require an ability to maintain clear boundaries, maintain high levels of confidentiality and demonstrate a proactive approach to working.

You will also have an understanding of one of more of Hibiscus’ key work areas – criminal justice, immigration and migrants’ rights, racial justice, and/or violence against women and girls and gender justice.

How to apply

Please follow the 'How to Apply' link indicated below.

You should download the Job Description and carefully read through the application form and information provided regarding the role and person specification.

Please note we will not accept CVs or Cover Letters.

Closing date 
Tuesday 22nd April at 9:00am 

Interviews
We will notify candidates invited to interview on 6th May

Please note that we may close vacancies early if suitable candidates are found and/or a sufficient number of candidates have applied. Therefore, if you are interested, please submit your application as early as possible.

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

If you do not want Hibiscus to retain your application on file, please state so in your email.

Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
 

We’re looking for an exemplary relationship and people manager with strong leadership skills to equip and support churches to deliver the Spear Programme in their local community. The role will be overseeing our centres in the North of England. 

The important stuff 

Salary: from £30,000 dependent on experience

Hours: 5 days per week (4 days considered), 9.30am - 5.30pm with occasional evening work for events such as our Spear Celebrations

Contract: Full-Time, Permanent

Location: Home based role, with regular travel in the North and North-East of England. Fortnightly travel to our London office required (cost covered).

Closing date: Monday 21st April (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Interviews: Interviews will be held online, Thursday 24th April, 2pm - 5pm

Application pack: Have a look at our application pack for more information about the role and Resurgo.

Benefits

• 28 days annual leave (including Christmas Gift Days) plus bank holidays
• Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
• Regular staff prayer meetings, conferences and retreats (one residential)
• Excellent Health Insurance plan, including gym discounts and other perks

Person Specification 

• An active Christian, passionate about personally representing the values and beliefs of Resurgo, and our mission to equip and support organisations to play a meaningful part in the repair of our social fabric
• Effective interpersonal and communication skills, with the ability to relate confidently to a range of audiences, internally and externally, including demonstrable experience managing partnerships (e.g. churches and corporates)
• 3 years experience of line management and holding responsibility for others’ professional development and wellbeing
• Basic coaching ability including experience in group facilitation and 1-1 settings, and an ability to relate to a variety of people from diverse backgrounds
• Excellent time management, organisation skills and initiative, with the ability to balance a range of varied tasks and prioritise accordingly
• High emotional intelligence, a desire to work as part of a close-knit team, and a sense of fun

Key Responsibilities

Support and Equip Church Partners
 

• Work with the wider Church Partnerships Team to meet key strategic goals to build social transformation across the church in the UK
• Manage working relationships with a caseload of partner churches to ensure programme delivery flourishes, that the church has ongoing support and feels connected to Resurgo, and has a vision for and feels ownership of the Spear programme in their community
• Liaise with church partners regarding any challenges they’re facing, providing strategic support and connecting them to the wider Resurgo team for further assistance around key challenges

Line Management, Team Training and Development of Spear Centre staff

• Support with the recruitment and induction of new Spear coaches, and manage Spear Centre Managers through regular 1-1s and helping them troubleshoot challenges
• Performance management of the Spear centres run in partnership with your caseload of churches through regular reviews, informal and structured feedback, session observations and reporting on KPIs
• Work with the Impact team to identify training needs, then design and run training initiatives to meet these needs, including all-team training days, role-specific training streams, and volunteer training
   

Active Participation in the Philanthropy and Wider Resurgo Mission

‘To Inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery.’

• Help build and develop Resurgo’s ethos and Christian life as a team member
• Lead and contribute to regular team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

About Tree Aid:  

Tree Aid works with people in the drylands of Africa to tackle poverty and the effects of the climate crisis by growing trees and restoring and protecting land. As part of the Great Green Wall movement, we work where trees are needed most, where temperatures are soaring, and fertile land is vanishing at a terrifying rate. Our pioneering approach has been developed over 36 years of operating. We believe in empowering local communities with the tools and training they need to restore and maintain their environment.  

About the role:  

The Group Finance Officer plays a key role in ensuring the integrity of financial records and internal controls within a growing international development charity. Based in Bristol, you will work closely with overseas teams across the Sahel to maintain robust financial management, support the development of financial systems, and enhance reporting and procedures. Your expertise will contribute to strengthening financial oversight and efficiency, enabling the organisation to deliver transformational change for vulnerable communities living on the front lines of the climate crisis.

Main duties:  

Working within the Finance team, the Group Finance Officer’s role will include working continuously as part of a large, dynamic team to: 

• Provide ongoing financial support to all overseas teams expanding across the Sahel, including Burkina Faso, Mali, Niger, Ghana, Ethiopia & Senegal. 

• Ensure continuing integrity of Tree Aid’s financial records and internal controls. 

• Contribute to the ongoing development of financial systems, reports and procedures. 

• Conducting Internal Audits of our overseas offices. 

Key Requirements:  

• Educated to degree level (or equivalent) 

• Working (or considering working) towards a professional accounting qualification such as ACA, CIMA, or ACCA. 

• Strong Excel skills 

• Strong organisational skills

• Ability to report and monitor financial data 

• Strong communication and interpersonal skills that allow you to build effective relationships across teams and cultures 

Desirable:  

• Basic French (or willing to learn) 

• Experience in international development 

• Experience analysing and preparing budgets 

• Experience producing or review bank and balance sheet reconciliations 

Benefits:  

Optional benefits of working at Tree Aid include:  

• A contributory pension scheme (you contribute at least 2% and we will contribute 6%)  

• 33 days holiday (inc bank holidays) +1 more day per year up to 38 holiday days  

• Flexible, hybrid working  

• Quarterly social events  

• Opportunity to take free weekly French lessons to support communication with our colleagues in West Africa  

£42,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Corporate Business Development Manager.

The Business Development team is focused on building the new business pipeline, increasing the variety and volume of our partnerships, ensuring all relationships align with business objectives to deliver for the partner and for children. This role is central to achieving UNICEF UK’s ambitions in working with the private sector, and will have responsibility for cultivating and securing multi-million-pound partnerships with major UK companies.

We are looking for someone who is supporter driven and aligns with our mission. You will be organised, have excellent interpersonal and communication skills, enabling you to build authentic relationships with decision makers and leaders. Resilience and demonstrating patience and perseverance during set backs and challenges are also essential.

Act now and visit the website via the apply button to apply online.  

Closing date: 9am, Thursday 17 April 2025.

Interview date: Week commencing 12 May 2025 via video conferencing (MS Teams).  

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Join the Guide Dogs team and make a difference in the lives of people with visual impairments! We are currently looking for a dedicated and compassionate Support Worker / Employee Access Assistant to support the Dog Training Support Coordinator at our Redbridge site.

This is a fantastic opportunity to support a Guide Dogs Employee, enabling them to perform their daily tasks effectively and efficiently. As an Employee Access Assistant, you’ll play a vital role in building a close, trusting relationship with the person you support, helping them achieve their goals and making a positive impact on their day-to-day life.

We’re looking for someone with excellent communication skills, flexibility, and a person-centred approach. Your ability to work closely with the supported individual, demonstrate empathy, and use initiative will be key to your success in this role.

This role will be based on site at our Redbridge office, working closely with and supporting the Dog Training Support Coordinator. You’ll be working 25 hours per week, we have flexibility with start and finishing hours. Our core hours are 9-5, however there may be times when required to start or finish later.

Your Responsibilities:

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

We offer a generous pension scheme, annual leave, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

By joining Guide Dogs, you’ll be part of an organisation that has a positive impact on thousands of lives. You’ll work in a supportive, rewarding environment where your efforts are truly valued.

• Supporting a Guide Dogs Employee to ensure they can perform their daily duties smoothly and efficiently.
• Developing a close, supportive working relationship with the individual, maintaining confidentiality and sensitivity.
• Using your organisational and communication skills to help with tasks like note-taking and other support needs.

Harris Hill are delighted to be partnering up with Dorset and Somerset Air Ambulance. They are looking for a strategic and driven fundraising professional to lead their high-value income generation as Head of Partnerships and Philanthropy. This role is pivotal in securing major gifts, corporate partnerships, and philanthropic funding to support their lifesaving work.

As part of their leadership team, you will be responsible for developing and delivering an innovative income strategy, managing key donor relationships, and driving sustainable income growth. You will work closely with stakeholders, trustees, and ambassadors to build long-term relationships and secure transformational funding.

Key Responsibilities:

• Develop and implement a major donor and corporate partnerships strategy.

• Lead high-value fundraising initiatives, including capital campaigns.

• Build and maintain relationships with major donors, corporate partners, and key stakeholders.

• Manage a portfolio of major donor and corporate relationships.

• Engage with trustees, ambassadors, and clinical teams to enhance fundraising efforts.

• Line manage and support the Corporate Partnerships Officer.

About You:

• Proven experience in major gifts, corporate partnerships, and philanthropy.

• A successful track record in securing significant funding from high-value donors.

• Exceptional relationship-building and negotiation skills.

• Strong strategic planning and commercial acumen.

• Excellent communication and presentation abilities.

Benefits:

• Hybrid working model.

• Enhanced pension contributions (8% charity contribution).

• Life cover, income replacement, and healthcare scheme.

• Enhanced sickness and maternity scheme.

• Training and professional development opportunities.

Location: Dorset and Somerset (Hybrid)

Salary: £60,000

Contract: Permanent

Closing Date: 23rd April

This is a fantastic opportunity to play a crucial role in the future of Dorset and Somerset Air Ambulance, ensuring we continue to save lives every day.

If you would like to receive a full job pack please email Hannah Laking via the apply button. 

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Job Title: Young Women and Girls Support Worker

Location: Pathway Project Lichfield Office Based

Salary: £ 24,347 Full time equivalent – Actual salary is £19,478

Hours of Work: 30 Hours per week (over 4 or 5 days)

Responsible to : Team Leader – Outreach Team

Responsible for : Delivering domestic abuse services and prevention services to young women and girls aged 13-24 years.

This role is open to women only

The postholder will require a driving licence and access to a vehicle to undertake this role.

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability

About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.

We offer a range of support services and run two refuges in confidential locations.

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support victims in their journey to become survivors and offer specialist counselling, advocacy and care to all who need us.

Pathway Project believes in working as a cohesive team and are service user led.

Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring and caring place to be, we are a charity with big ambitions and huge energy.

We have a string belief in staff development and are currently evolving a bold new strategy and a passion for excellence in service delivery.

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.

We offer the following benefits:

· 25 days paid leave plus statutory holidays (pro rata)

· A competitive pension scheme

· Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

JOB SUMMARY

The postholder will provide outreach services within the community to provide emotional and practical support to young women and girls who have been subject to domestic abuse and sexual abuse or exploitation in order to meet their immediate needs, reduce risk and work towards long term safety and security.

This may also include young women and girls who have been involved in the sex industry or gang involvement. She will inform them of all the sources of help available to them and to facilitate their access to other support services, where it is appropriate.

She will enable access to age appropriate and age effective group work and to support the development of preventative workshops delivered to young women and girls.

MAIN DUTIES

· To provide non-judgemental, one to one emotional and practical support to young women and girls (YW&G) aged 13-25, who have suffered domestic abuse and/or sexual abuse/exploitation.

· To engage YW&G in effective one to one support designed to meet their individual needs.

· To signpost YW&G on to other appropriate agencies and support mechanisms that will help them successfully move forward.

· Complete risk assessments and develop risk management plans to address the risk of harm.

· Undertake safety planning with YW&G to reduce levels of risk.

· Complete needs assessments and individual support plans with the YW&G to ensure their emotional and practical support needs are being met.

· To empower YW&G who have been victims of domestic/sexual abuse/exploitation to take control of their lives and make their own decisions.

· To assist YW&G to access relevant services and agencies within their local area such as housing, counselling, debt, legal advice, health, training, education and support groups.

· To refer service users onto other support services available in Pathway, if appropriate e.g. counselling, legal clinics.

· To work with other services within Pathway Project to deliver the most effective support possible.

· To work in partnership with other agencies and to advocate for YW&G to ensure their needs are being met.

· To advocate on behalf of YW&G, accompanying them to appointments, if appropriate, and ensuring that their wishes and feelings regarding the provision of those services has been taken into account.

· To help develop a programme of group work for YW&G looking at issues such as sexual exploitation, sexting, revenge porn, social media, grooming, healthy relationships and substance misuse.

GENERAL

· Manage an appropriate caseload.

· Maintain, update and keep accurate and factual case records.

· Keep other relevant agencies informed about important changes in YW&G situations, within information sharing protocols.

· Note and feed back to other agencies any consistent difficulties YW&G are having accessing their service, or failures to engage.

· Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary.

· To work within the policies and procedures of the organisation.

· Develop and maintain effective communication systems with key partners including Police, CPS, court service, social services, education, health, victim’s gateway, witness service, voluntary sector organisations, CAFCASS.

· Participate in team meetings.

· Provide specialist advice to other workers and agencies.

· To participate in networking opportunities.

· To provide monitoring and reports as required.

· To ensure that the security of sensitive data is maintained and complies with the policies, procedures and guidelines of the organisation.

OTHER

· Any other duties the CEO or Board of Trustees consider appropriate.

· The post holder must have a commitment to the aims of the Pathway Project, and uphold all agreed policies and procedures.

Person Specification

Essential

Ability to drive with a clean driving license and access to a vehicle.

Confident and eloquent speaker and networker.

Ability to write clear and concise reports and case notes.

Experience of supporting clients in any form.

Has an understanding of the issues facing YW&G.

Experience of working with vulnerable clients.

Experience of and an understanding of Safeguarding practice.

The ability to use initiative and be self directed in their work .

The ability to maintain professional boundaries and yet still build a rapport.

Being self motivated and able to generate connections and network locally to further the work to prevent violence against

YW&G.

Desirable

Confident presenter and deliverer or group workshops .

Ability to write and deliver workshops that are informative, fun and age appropriate for YW&G. 

Ability to manage a diverse caseload and manage competing priorities.

Experience of Domestic Abuse or worked in the domestic abuse field.

Experience of or the ability to work with challenging individuals or situations 

Experience of multi-agency working.

Knowledge of working in the third sector .

Ability to manage a crisis situation and remain calm and in control.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Service in Slough.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

This role enables vulnerable people with mental health needs to maximise independent living skills and opportunities for social inclusion as wells as manage their tenancies. The purpose of this role is to support customers developing the skills needed to move on to other appropriate accommodation with lower levels of support and greater levels of independence.

This role involves early and late shifts as well as occasional weekend and bank holidays.

For a full job description, please visit our website

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team but is able to work independently
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Takes the initiative to support colleagues if needed
Has good conflict management skills
Is capable of managing time effectively
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Has a strong work ethic and applies it to everyday work

What you'll bring:

NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Practical understanding of mental health conditions and how they impact the life of those affected by them
Excellent communication skills including a good command of spoken and written English in both formal and informal contexts
Demonstrable ability to build positive professional relationships
Experience of working as part of a team
Good command of MS Office, ability to use computer and learn new systems
Experience working in mental health
Experience working in supported living schemes
Experience dealing with challenging behaviours

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Who are we?

Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.

We have a membership (Fellowship) of approximately 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.

The essentials …

• Permanent, part-time (21 hours, Tuesday through Thursday)
• £15,600 - £16,500 (£26,000 - £27,500 full-time equivalent)
• Hybrid working with Wednesdays in the Bath office

What you’ll be doing …

The main purpose of this role is to provide customer facing support for the sales and marketing team.  Customers will be internal and external and include but are not limited to: institutional and corporate librarians and information professionals, 3rd party sellers, authors, editors, book purchasers, representatives and agents globally.

Overall responsibilities / requirements …

• Support the sales team in managing agreements and licenses
• Support the sales and marketing teams in managing data requirements and reports (internal/external)
• Offer a high level of customer service to existing and potential customers
• Provide customers with marketing information and materials

Key accountabilities …

Sales and customer service:

• Offer support for customer queries on pricing, renewals negotiations and Rights Retention
• Support institutional renewal reminders processes
• Work with partners (PLS/CCC & others) to provide metadata to ensure all products are included in relevant databases quarterly 
• Download reports as required from 3rd party sellers
• Work with 3rd party partners to enable member access to subscribed content
• Maintain a list of article pay-per-view (PPV) pricing and review twice yearly to maximise income
• Payment of royalties with the Sales and Customer Services Manager
• Create and upload MARC/Kbart files to website for libraries
• Quarterly subscription comparison
• Updating member email addresses in Lyell (from lists provided by database manager)
• Product updates on the online bookshop

Marketing:

• Marketing support and data entry for leads and opportunities
• Provide promotional questionnaires to authors/editors
• Creation of Advance Information / New business info sheets/Book order forms
• Creation of ‘most read reports’ to authors – monthly/quarterly 
• Geographical content for reps/agents
• Adestra: regular data upload into Adestra from the online manuscript submission system and reporting
• Newsletter creation:
  • New title alert newsletters
  • Online bookshop sale newsletter
  • Online bookshop sale: adding books and removing tags

General:

• Collaborate with colleagues at the Publishing House to share and maximise opportunities
• Develop an understanding of the sales processing for institutional subscriptions and book sales
• Contribute to streamlined sales processes resulting from new CRM/website developments

What we’re looking for …

• A high level of clerical and administrative experience in a customer service role
• A good standard of written and spoken English, numeracy and a keen eye for detail
• A self-motivated learner able to work with minimal instruction
• Desire to work in a team environment
• Positive attitude to customer service
• Competent to manage the Microsoft office suite

Essential

• Advanced administrative experience
• Sales office experience
• Customer service experience
• Microsoft office suite
• Strong communication
• Good standard of English and numeracy

Desirable

• Experience with CRM and Microsoft Dynamics 365

The duties and responsibilities highlighted in this job description are indicative and may vary over time.  As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.

A bit about us …

The Geological Society is a registered charity and employs just over 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.

As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme with 10% employer contribution
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Discounts and recognition scheme
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

All applicants must have the right to work in the UK.

Who we are

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
 

About this post
You will be creative and independent thinker, with excellent management and IT skills, who is able to support and empower the staff team at our supported living houses to create a welcoming and supportive home environment for adults living with learning disabilities.
 

You are someone who:

• Shares our values of professionalism, staff recognition, independence, empowerment, partnership and sustainability
• has excellent interpersonal, organisation and IT skills. 
• Actively support and promote the charity's objectives across its core boroughs and contractual partnerships.

Working expectations:

• The working day is 9-5pm Monday to Friday, but as the houses operate 24/7 there is an expectation to be available outside of these hours and cover shifts when necessary. 
• Participate in an on call rota with other senior team members. 
• Attendance and commitment to further training. 

Key Responsibilities for this role

• To support the Service manager in managing a team of staff providing person centred care to people with learning disabilities, Mental health heath and sensory support needs living in our 4 supported living houses, ensuring that the staff feel recognised for their work, development and accomplishments.
• To work alongside the Service manager and the senior team in supporting the development of the supported living houses service, ensuring its future sustainability.
• Maintaining a person-centred focus of support to ensure those we support have independence, self-confidence and control in managing their lives. Consistently empower those we support and help them have a voice.
• To ensure the service is demonstrating excellent professionalism and providing reliable and high-quality support. Ensuring the services meet our CQC requirements of being well-led, effective, responsive, safe, and compassionate.
• Build strong internal and external partnerships with other professionals and services for crucial collaboration in the work that we do to enhance problem-solving, creativity and improve communication and outcomes for those we support. 

Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
 

Application Instructions

Candidates should submit their CV and covering letter using the link below:

Please note - we will be conducting interviews throughout the whole recruitment timeframe.

We are seeking a self-motivated Member Support and Administrative Assistant to play a key role in our friendly team. The successful candidate will liaise with colleagues across the organisation focused on membership, communications, marketing and delivery, and as a result get invaluable insight into these functions. Once established in post the successful candidate will also benefit from our nine-day fortnight working pattern (providing a long weekend twice a month).

Background Information

The PSHE Association is the national body for the school subject of PSHE (personal, social, health and economic) education. We are a charity and membership organisation that supports a national network of over 50,000 teachers and schools with resources, training and support. PSHE lessons cover some of the most pressing issues facing young people today including mental and physical health, relationships, staying safe online, economic wellbeing, careers and the importance of equality and diversity.

The successful candidate will be joining us at an exciting time for us and we are expanding our services to meet growing demand and have a series of events coming up in the summer term.

Terms of Reference

The post is offered on a full time basis, on a permanent contract with a six-month probationary period. The salary will be £24,000.

At the PSHE Association, we believe in a healthy work-life balance. That is why we offer a nine-day fortnight working pattern, giving our team every other Friday off (in other words a long weekend twice a month). We believe this gives employees more time to recharge and more time for what matters to them. This shorter working week benefit (equivalent to 32 hours per week on full pay) kicks in once employees have successfully completed three months of their probationary period, with a standard 35-hour working week in place up until that point. 

Our offices are based in central London, close to Russell Square, and this is where the role will be primarily based alongside some days working from home.

We are an equal opportunities employer. We particularly welcome applications from people of colour who are currently underrepresented in our team and actively encourage people with different backgrounds and skills to join us and positively impact our team and working practice.  Please note on your application if you have requirements (including accessibility requirements) for the interview(s).

Role description

The applicant will be expected to take on a variety of responsibilities associated with supporting our national membership of PSHE education teachers and other professionals. This will include fielding phone and emailed member queries in a timely and friendly fashion and logging queries and activities on our membership database. The role will also include supporting the organisation and administration of the office, including processing memberships and payments, and maintaining and updating our database of contacts, supporting online training event bookings and logistics as well as supporting the team as required.

Please see the attached Job Description and Person Specification for more details. 

Interview dates

Shortlisted candidates will be invited to attend an online interview on Tuesday 22nd April with the possibility of a second interview on Wednesday 23rd April in our London offices. The closing date for applications is the 10th April at 9AM.

Churchill College is seeking a talented and flexible individual to join its successful Development and Alumni Relations team. This role is a part-time post held as a job-share with an existing role-holder. The College is entering an exciting period of change and its ambitious plans will necessitate significant fund raising activity, therefore we are expanding resource in this key area. Across the job-share the total resource will be greater than a full-time post.

Integral to the successful running of the department, together with your job-share partner you will be responsible for line-managing four members of the team, liaising with other departments in College, project management and operational and governance support. This post also oversees the events programme for alumni relations and fundraising events.

This is a fantastic opportunity to undertake a stimulating role on a part-time basis. To succeed you'll need a willingness to work flexibly and collaboratively, with the attitude that delivery of results is a shared responsibility. Excellent communication and organisational skills are essential, as is relevant experience of fundraising and events management. The ideal candidate will have experience of using CRM databases or Raiser's Edge/NXT.

The closing date for applications is Monday 21 April 2025.

Interviews will be held on Wednesday 7 May 2025.

Come and make a difference by joining our team reaching people who find it most difficult to access advice.  Money Advice Plus work both locally in Sussex and nationwide. Our mission is to help people manage their money effectively, and our independent, confidential and flexible approach is tailored to individuals’ needs, allowing us to reach those who find it most difficult to access advice. You will be joining a large team of Money Advisers providing specialist level debt and benefit advice and casework. 

We have 2 posts available - 1 based in our Brighton and Hove office, and the second either based in our office, but fully remote working possible.  For both posts you will have lots of variety, providing telephone specialist debt and benefit advice and casework across a range of projects.  If you are based in our office you will also deliver face-to-face advice both in the office and other outreach locations including Foodbanks and with inpatients.

Ideally you will hold a qualification in Money Advice, obtained either through the Institute of Money Advisers or the Money and Pensions Service.  If you do not have a qualification, you must be prepared to work towards obtaining this, included some study in your own time. You will have excellent communication and digital skills, be comfortable delivering advice in person and by phone, and be able to plan and organise your work effectively.

If you'd like to learn more about the post, or would like to apply in different format, please contact Nick Vaughan (details in our job pack).